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    PRICERajdeep Chakraborti

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    Introduction

    Why do customers buy designer-labeled clothes and luxury cars?

    Why are those items more expensive

    when they dont cost so much more tomake?

    Answer: The perceived value

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    Behind value-pricing strategies there are a fewimportant concepts:

    Customers are value conscious rather than priceconscious e.g. some customers will pay extra forprompt delivery.Ex: DTDC has different price band for different duration

    Customers assign a personal value to a product orservice ex: a teenager is willing to pay a premium pricefor a concert performed by his idol.

    The selling price is based on customers perceived

    value rather than on the vendors costsex: the convenience charge we have to pay for onlinemovie tickets

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    Contd.

    When customers evaluatecompeting products, they areusually comparing value.

    To increase the value of yourproducts, you can either add benefits

    or reduce the perceived risk factorsrather than resorting to reducing yourprice.

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    Adding benefits

    Value-added benefits do not replace comprehensive product information but arecomplimentary strategies to help converting visitors into customers and giving you thecompetitive edge.Try these value-pricing strategies:

    Special packaging e.g. recyclable containers, gift wrapping with card

    Package deals (for convenience) e.g. bundles, "all inclusive" value pack, Combo Offers

    Fullfilment options e.g. instant download, Online receipt of insurance policy

    Payment options e.g. monthly and yearly plans

    Free training material e.g. online manual, video, audio

    Personalised service e.g. "I oversee each account

    Free product updates and Bonus offers

    Certification e.g. license, training certificate (ex SAS Certification)

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    Reducing perceived risks For new customers, there is always an element of risk inpurchasing from a new vendor. These are examples of value-

    pricing strategies to boost confidence and credibility:

    A professionally designed website

    Free trials or samples

    Extended warranty option

    Free after-sales service

    Your credentials, length of time in business, list ofimportant clients

    Guarantees of satisfaction "satisfaction guaranteed"

    User-friendly privacy, security and refund policies Testimonials, endorsements, reviews

    Easy access with contact options e.g. toll free number,chat live

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    The Final Words

    Naturally, everyone loves value formoney but does not necessarily wantthe cheapest option. What value do

    customers perceive in your productand how much are they willing to pay?Value comes at a price!

    Were not the cheapest butwe

    offer value.

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    Yes, But What Does It

    Cost? Price is the value that customers give

    up or exchange to obtain a desired

    product

    Payment may be in the form of money,

    goods, services, favors, votes oranything else that has value to theother party

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    Opportunity Costs

    The value of something that is givenup to obtain something else alsoaffects the price of a decision

    Example: the cost of going to college ischarged in tuition and fees but also includes

    the opportunity cost of what a studentcannot earn by working instead

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    The price of four different purchases

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    Identify objectives & constraints

    Estimate demand & revenue

    Determine cost, volume and profit

    Set an approximate price level

    Set List or Quoted price

    Make adjustments to list price

    Steps in setting price

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    Identifying Pricing constraints

    Demand for the Product Class, Product, and

    Brand

    Newness of the Product: Stage in the ProductLife Cycle

    Single Product versus a Product Line

    Cost of Producing and Marketing the Product

    Cost of Changing Prices & Time Period TheyApply

    Competitors Prices

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    Pricing Objectives

    Sales or market share objectives

    Profit objectives

    Competitive effect objectives

    Customer satisfaction objectives

    Image enhancement objectives

    Social Responsibility

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    Estimating Demand

    Demand refers to customers desire forproducts

    How much of a product do consumers want?

    How will this change as the price goes up ordown?

    Identify demand for an entire productcategory in markets the company serves

    Predict what the companys market share islikely to be

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    The Price Elasticity of Demand

    How sensitive are customers to changesin the price of a product?

    Price elasticity of demand is a measureof the sensitivity of customers tochanges in price.

    Price elasticity of demand = Percentagechange in quantity demanded /Percentage change in price

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    Demand Curves

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    Elastic and Inelastic DemandCurves

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    Influences on Price Elasticity of Demand

    Availability of substitute goods or services If a product has a close substitute, its demand will be

    elastic (ex: tea vs. coffee)

    Time period The longer the time period of delivery, the greater the

    likelihood that demand will be more elastic (ex: different airlines charging same price but

    taking different duration to reach a destination)

    Income effect Change in income affects demand for a product even if

    its price remains the same normal goods, luxury goods, inferior goods

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    Break-Even Analysis

    Technique used to examine therelationship between cost and price and todetermine what sales volume must be

    reached at a given price before thecompany will completely cover its totalcosts and past which it will begin making aprofit

    All costs are covered but there isnt apenny left over

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    Break-even analysis chart

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    Marginal Analysis

    Provides a way for marketers to look atcost and demand at the same time

    Examines the relationship of marginal costto marginal revenue marginal cost is the increase in total costs from

    producing one additional unit of a product

    marginal revenue is the increase in total income orrevenue that results from selling one additional unit of aproduct

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    Marginal Analysis

    P i i S i B d

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    Pricing Strategies Based onCost

    Advantages Simple to calculate

    Relatively risk free

    Disadvantages Fail to consider

    several factors target market

    demand competition

    product life cycle

    products image

    Difficult to accurately

    estimate costs

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    Cost-Plus Pricing

    Most common cost-based approach

    Marketer figures all costs for the

    product and then adds desired profitper unit

    Straight markup pricing is the mostfrequently used type of cost-pluspricing

    price is calculated by adding a pre-

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    Price Floor Pricing

    Method for calculating price that considersboth costs and what can be done to assurethat a plant can operate at capacity

    Typically used when market conditions make itimpossible for a firm to sell enough

    If the price-floor price can be set above the

    variable costs, the firm can use the difference toincrease profits or cover fixed costs

    P i i St t i B d

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    Pricing Strategies Based onDemand

    Demand-based pricing means that theselling price is based on an estimateof volume or quantity that a firm can

    sell in different markets at differentprices

    Demand-Backward Pricing/Chain-Markup Pricing starts with a customer-pleasing price and works backward tocosts

    Ex: Tata Nano

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    Discounting for ChannelMembers

    Trade or functional discounts (ex: NestleMaggi)

    Quantity discounts

    Cash discounts Seasonal discounts

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    Trade Discounts

    Pricing structure built around list price

    List price, also called suggested retail price,is the price that the manufacturer sets as

    the appropriate price for the end consumer

    Manufacturers offer discounts becausechannel members perform selling, credit,

    storage and transportation services

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    Pricing with Electronic Commerce

    Dynamic pricing strategies price can be adjusted to meet changes in

    the marketplace

    online price changes can occur quickly,easily, and at virtually no cost

    Auctions

    sites offer chance to bid on items

    sites offer reverse-price auctions

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    Psychological pricing

    You must take into consideration the consumer'sperception of your price, figuring things like:

    Positioning - If you want to be the "low-cost leader",you must be priced lower than your competition. If

    you want to signal high quality, you should probablybe priced higher than most of your competition.ex: Deccan Airways

    Popular price points - There are certain "pricepoints" (specific prices) at which people become

    much more willing to buy a certain type of product.For example, 99 or 199 or 299" are popular pricepoints. Meals under Rs. 100 are still a popular pricepoint, as are entree or snack items under $1 (e.g.$0.99 "value menu").

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    Psychological Pricing

    Fair pricing - There is simply a limit towhat consumers perceive as "fair".

    If it's obvious that your product only cost Rs.20 to manufacture, even if it deliveredRs.10,000 in value, you cant charge Rs.

    1000 for it -- people would just feel like they

    were being charged in an unfair manner.

    Are the prices of soft drinks fair?

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    Some Important PricingStrategies

    Product Line Pricing

    Price Bundling

    Complementary Pricing (ex: Playstation and the games)

    Value Pricing (ex: McDonalds and Harley Davidson)

    EDLP

    Price Discrimination (ex: sr. citizens get tickets at a cheaper rate)

    Second Market Discounting (or, dumping)

    Periodic Discounting (ex: diwali sale, end of season sale, hafte kasabse sasta din, etc.)

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    Deceptive Pricing Practices

    Retailers must not claim prices are lower thancompetitors unless it is true

    A going out-of-business sale should be the lastsale before going out of business

    Bait-and-switch - consumers are lured into storefor a very low price, but then the item is notavailable. A more expensive product is offeredinstead Trading up is acceptable

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    Price Fixing

    Occurs when two or morecompanies conspire to keep pricesat a certain level

    Horizontal price fixing occurs whencompetitors making the same productjointly determine what price they each willcharge

    Vertical price fixing occurs whenmanufacturers attempt to force the retailerto charge the suggested retail price

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    Thank You !