pricing for class
TRANSCRIPT
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PRICERajdeep Chakraborti
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Introduction
Why do customers buy designer-labeled clothes and luxury cars?
Why are those items more expensive
when they dont cost so much more tomake?
Answer: The perceived value
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Behind value-pricing strategies there are a fewimportant concepts:
Customers are value conscious rather than priceconscious e.g. some customers will pay extra forprompt delivery.Ex: DTDC has different price band for different duration
Customers assign a personal value to a product orservice ex: a teenager is willing to pay a premium pricefor a concert performed by his idol.
The selling price is based on customers perceived
value rather than on the vendors costsex: the convenience charge we have to pay for onlinemovie tickets
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Contd.
When customers evaluatecompeting products, they areusually comparing value.
To increase the value of yourproducts, you can either add benefits
or reduce the perceived risk factorsrather than resorting to reducing yourprice.
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Adding benefits
Value-added benefits do not replace comprehensive product information but arecomplimentary strategies to help converting visitors into customers and giving you thecompetitive edge.Try these value-pricing strategies:
Special packaging e.g. recyclable containers, gift wrapping with card
Package deals (for convenience) e.g. bundles, "all inclusive" value pack, Combo Offers
Fullfilment options e.g. instant download, Online receipt of insurance policy
Payment options e.g. monthly and yearly plans
Free training material e.g. online manual, video, audio
Personalised service e.g. "I oversee each account
Free product updates and Bonus offers
Certification e.g. license, training certificate (ex SAS Certification)
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Reducing perceived risks For new customers, there is always an element of risk inpurchasing from a new vendor. These are examples of value-
pricing strategies to boost confidence and credibility:
A professionally designed website
Free trials or samples
Extended warranty option
Free after-sales service
Your credentials, length of time in business, list ofimportant clients
Guarantees of satisfaction "satisfaction guaranteed"
User-friendly privacy, security and refund policies Testimonials, endorsements, reviews
Easy access with contact options e.g. toll free number,chat live
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The Final Words
Naturally, everyone loves value formoney but does not necessarily wantthe cheapest option. What value do
customers perceive in your productand how much are they willing to pay?Value comes at a price!
Were not the cheapest butwe
offer value.
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Yes, But What Does It
Cost? Price is the value that customers give
up or exchange to obtain a desired
product
Payment may be in the form of money,
goods, services, favors, votes oranything else that has value to theother party
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Opportunity Costs
The value of something that is givenup to obtain something else alsoaffects the price of a decision
Example: the cost of going to college ischarged in tuition and fees but also includes
the opportunity cost of what a studentcannot earn by working instead
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The price of four different purchases
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Identify objectives & constraints
Estimate demand & revenue
Determine cost, volume and profit
Set an approximate price level
Set List or Quoted price
Make adjustments to list price
Steps in setting price
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Identifying Pricing constraints
Demand for the Product Class, Product, and
Brand
Newness of the Product: Stage in the ProductLife Cycle
Single Product versus a Product Line
Cost of Producing and Marketing the Product
Cost of Changing Prices & Time Period TheyApply
Competitors Prices
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Pricing Objectives
Sales or market share objectives
Profit objectives
Competitive effect objectives
Customer satisfaction objectives
Image enhancement objectives
Social Responsibility
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Estimating Demand
Demand refers to customers desire forproducts
How much of a product do consumers want?
How will this change as the price goes up ordown?
Identify demand for an entire productcategory in markets the company serves
Predict what the companys market share islikely to be
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The Price Elasticity of Demand
How sensitive are customers to changesin the price of a product?
Price elasticity of demand is a measureof the sensitivity of customers tochanges in price.
Price elasticity of demand = Percentagechange in quantity demanded /Percentage change in price
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Demand Curves
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Elastic and Inelastic DemandCurves
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Influences on Price Elasticity of Demand
Availability of substitute goods or services If a product has a close substitute, its demand will be
elastic (ex: tea vs. coffee)
Time period The longer the time period of delivery, the greater the
likelihood that demand will be more elastic (ex: different airlines charging same price but
taking different duration to reach a destination)
Income effect Change in income affects demand for a product even if
its price remains the same normal goods, luxury goods, inferior goods
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Break-Even Analysis
Technique used to examine therelationship between cost and price and todetermine what sales volume must be
reached at a given price before thecompany will completely cover its totalcosts and past which it will begin making aprofit
All costs are covered but there isnt apenny left over
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Break-even analysis chart
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Marginal Analysis
Provides a way for marketers to look atcost and demand at the same time
Examines the relationship of marginal costto marginal revenue marginal cost is the increase in total costs from
producing one additional unit of a product
marginal revenue is the increase in total income orrevenue that results from selling one additional unit of aproduct
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Marginal Analysis
P i i S i B d
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Pricing Strategies Based onCost
Advantages Simple to calculate
Relatively risk free
Disadvantages Fail to consider
several factors target market
demand competition
product life cycle
products image
Difficult to accurately
estimate costs
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Cost-Plus Pricing
Most common cost-based approach
Marketer figures all costs for the
product and then adds desired profitper unit
Straight markup pricing is the mostfrequently used type of cost-pluspricing
price is calculated by adding a pre-
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Price Floor Pricing
Method for calculating price that considersboth costs and what can be done to assurethat a plant can operate at capacity
Typically used when market conditions make itimpossible for a firm to sell enough
If the price-floor price can be set above the
variable costs, the firm can use the difference toincrease profits or cover fixed costs
P i i St t i B d
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Pricing Strategies Based onDemand
Demand-based pricing means that theselling price is based on an estimateof volume or quantity that a firm can
sell in different markets at differentprices
Demand-Backward Pricing/Chain-Markup Pricing starts with a customer-pleasing price and works backward tocosts
Ex: Tata Nano
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Discounting for ChannelMembers
Trade or functional discounts (ex: NestleMaggi)
Quantity discounts
Cash discounts Seasonal discounts
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Trade Discounts
Pricing structure built around list price
List price, also called suggested retail price,is the price that the manufacturer sets as
the appropriate price for the end consumer
Manufacturers offer discounts becausechannel members perform selling, credit,
storage and transportation services
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Pricing with Electronic Commerce
Dynamic pricing strategies price can be adjusted to meet changes in
the marketplace
online price changes can occur quickly,easily, and at virtually no cost
Auctions
sites offer chance to bid on items
sites offer reverse-price auctions
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Psychological pricing
You must take into consideration the consumer'sperception of your price, figuring things like:
Positioning - If you want to be the "low-cost leader",you must be priced lower than your competition. If
you want to signal high quality, you should probablybe priced higher than most of your competition.ex: Deccan Airways
Popular price points - There are certain "pricepoints" (specific prices) at which people become
much more willing to buy a certain type of product.For example, 99 or 199 or 299" are popular pricepoints. Meals under Rs. 100 are still a popular pricepoint, as are entree or snack items under $1 (e.g.$0.99 "value menu").
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Psychological Pricing
Fair pricing - There is simply a limit towhat consumers perceive as "fair".
If it's obvious that your product only cost Rs.20 to manufacture, even if it deliveredRs.10,000 in value, you cant charge Rs.
1000 for it -- people would just feel like they
were being charged in an unfair manner.
Are the prices of soft drinks fair?
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Some Important PricingStrategies
Product Line Pricing
Price Bundling
Complementary Pricing (ex: Playstation and the games)
Value Pricing (ex: McDonalds and Harley Davidson)
EDLP
Price Discrimination (ex: sr. citizens get tickets at a cheaper rate)
Second Market Discounting (or, dumping)
Periodic Discounting (ex: diwali sale, end of season sale, hafte kasabse sasta din, etc.)
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Deceptive Pricing Practices
Retailers must not claim prices are lower thancompetitors unless it is true
A going out-of-business sale should be the lastsale before going out of business
Bait-and-switch - consumers are lured into storefor a very low price, but then the item is notavailable. A more expensive product is offeredinstead Trading up is acceptable
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Price Fixing
Occurs when two or morecompanies conspire to keep pricesat a certain level
Horizontal price fixing occurs whencompetitors making the same productjointly determine what price they each willcharge
Vertical price fixing occurs whenmanufacturers attempt to force the retailerto charge the suggested retail price
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Thank You !