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Page 1: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Page 2: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Presents at the

Miami, FloridaDecember 1, 2010

Transportation and IndustrialsConference

Page 3: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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• Air Canada –Leading Carrier in all Markets

• Improving Performance in a Gradually Strengthening Economy

• Building on Sustainability

Agenda

Page 4: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Air Canada –Leading Carrier in all Markets

Page 5: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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This is Air Canada

• Leading share in all markets

• One of the youngest fleets among North America's major carriers

• Founding member of Star Alliance™ – the world's largest airline alliance group

30M+ Passengers Carried

178 Direct Destinations

1,300+

Daily Departures

326 Aircraft (At Sept 30/10)22K+

Full Time Employees

23K+Full Time Equivalent Employees

Page 6: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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LH 4%

Domestic TransborderInternational

Air Canada56%

WJA36%

OtherAirlines

8%Other

Airlines29%

Air Canada39%

BA 5%

CX 7%

AF 4%

Air Canada34%

Other Airlines

8%

WJA 13%

UA 15%

KL 4%

CO 6%AA

11%

DL 8%

US 5%TRZ

8%

Leading Share in all Markets

• Source: OAG, based on available seat miles (ASMs) from Jan 09 to Dec 09; AC Revenue Split based on Jan 09 to Dec 09

42% of passenger revenues

42% of passenger revenues

19% of passenger revenues

19% of passenger revenues

39% of passenger revenues

39% of passenger revenues

Page 7: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Revenue OpportunitiesBoeing 777 (18) 270-349 seats

Airbus A330 (8) 265 seats

Boeing 767 (30) 191-213 seats

Airbus A321 (10) 174 seats

Airbus A320 (41) 146 seats

Airbus A319 (36) 120 seats

EMBRAER 175 (15) 73 seats

EMBRAER 190 (45) 93 seats CRJ 705 (16) 75 seats

CRJ 100/200 (47) 50 seats

Dash 8 100/300 (60)37-50 seats

• Fleet flexibility to respond to market demand

• Industry-leading on-board products – lie-flat beds, IFE, in-seat power

outlets• Unused route rights• Well positioned to funnel traffic

from the U.S.• World class global hub at Toronto –

strong international gateways in Montreal and Vancouver

• Benefits from Star Alliance™network & joint ventures

Page 8: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Diversified Network – STAR ALLIANCE™ Members

27 Members

181 Countries Served

1,160 Airports

4,023 Aircraft

21 K Daily Departures

970 Lounges

>600 M Passengers/year

8

Air Canada Routes

Note: On Oct 1/10 United Continental Holdings, Inc. announced the closing of the merger of UAL and CAL

Page 9: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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International Expansion – New and enhanced routes

since January 2010

Page 10: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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$0

$200

$400

$600

$800

$1,000

$1,200

2010 2011 2012 2013 2014

Projected Committed Expenditures Projected Planned Expenditures

$74 $47 $121

$979

$60 $93$112

$118

$134 $140$233

$849

C$ M

$731

$1,029

$50

(1) Average fleet age as at December 31, 2009

Note: On Oct 1/10 United Continental Holdings, Inc. announced the closing of the merger of UAL and CAL

One of the Youngest(1) Fleets Among the Major North American Legacy Carriers

Average fleet age

0

2

4

6

8

10

12

14

16

CAL AC LCC UAL DAL AMR

9.0 9.7

11.6

13.013.6

15.0Years Capital Plans

Page 11: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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0

1

2

3

4

5

Q1 Q2 Q3 Q4 Q1 Q2 Q3

• Business Class– "value for money" = +9 pp– "overall satisfaction" = +8 pp

• Economy Class– "value for money " = +7 pp– "overall satisfaction" = +6 pp

(Reflects 2009 versus 2008)

• A lower index level indicates a higher level of customer satisfaction

2008 2009 2009 2010

Customer Service Improvements

Customer Service Index (CSI) is a measure of customer satisfaction

Page 12: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Reader's Digest Canada's second annual "Most Trusted" poll voted Air Canada:• Canada's Most Trusted Airline

A UK based Global Reputation Pulse survey of Canadian companies found that Air Canada: • Recorded the single largest year-over-year jump in reputation of any company in

the study

Best Airline North America

Best Airline in North AmericaBest Airline in Canada

Best Flight Attendants in North AmericaBest In-Flight Services in North AmericaBest North American Airline for Business Class ServiceBest North American Airline for International Travel

2010 Agents' Choice Award by Travel Press & Travel Courier • Favourite Scheduled Airline

2010 Executive Travel magazine's "Leading Edge Awards" • Best airline for flights to Canada from anywhere in the world

2010 International Sales Person of the Year Onboard Sales Conference • Most Improved Airline of the Year

2010 Ipsos Reid Business Traveller Survey named Air Canada • Canada’s favourite airline for business travel

12

Page 13: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Other Leading Services by Air Canada

(1) Jazz is a separate entity that operates under a capacity purchase agreement (CPA) with Air Canada

Premium provider of jet charter services

Canada's only national regional airline with over

800 daily flights (1)

Canada's largest provider of air cargo services

One of Canada's leading tour operators.

Page 14: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Improving Performance in a Gradually Strengthening Economy

Page 15: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Progressive Signs of an Economic Recovery

• System passenger revenue increased $322M or 13.4% in Q3 10 due to traffic growth and a system yield improvement

– almost one third of passenger revenue growth was recorded on the Pacific routes

• 26% increase in Premium Class revenue on 14.1% traffic growth and a 10% yield improvement

• Record load factor of 84.7% in Q3 10 was 1.2 PP above Q3 09 on capacity growth of 8.2%

• Yield growth reflected in all markets except US transborder– yield improvement led by a 10% increase in Premium class cabin– overall, Q3 10 yield increased 3.2% versus Q3 09

• Cargo revenues increased 34% mainly on a 29% traffic growth

Page 16: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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60

70

80

90

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

0%

8%

4%

12%

-4%

-8%

-12%

PLF (%) ASMs Q/Q Change (%)

Disciplined Capacity Management Keeps Load Factors Strong

80.0%

82.7% 82.5%

79.9%80.5%

79.5%

4.6%

2.4%

-3.5%

-7.8%

-10.3%

-5.4%

90%

80%

70%

60%

-3.3%

83.5%

78.6%

2.0%

79.4%

6.6%

83.1%

5.3%

84.7%

8.2%

2009 20102008

Achieved record load factor of 80.3% in October

Page 17: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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System RASM and Yield Reflect an Improving TrendY-O

-Y %

Chan

ge

-30

-20

-10

0

10

20

30

Q209/08

Q309/08

Q409/08

Q110/09

Q210/09

Q310/09

RASM Premium RASM Yield

Page 18: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Building on Sustainability

Page 19: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Success in Achieving Pension and Labour Stability

• Canadian-based unions' Labour agreements extended 21 months on a cost-neutral basis (to Q1 2011)

• Adopted new pension funding regulations– moratorium on past service

payments Apr 1/09 to Dec 31/10– fixed payments of $150, $175 and

$225 million in 2011, 2012 and 2013 respectively

• 17,647,059 Class B shares issued to trust with proceeds contributed to pension plans (represents approx. 6% of total issued & outstanding shares)

Provides us with flexibility to

manage through our next set of

priorities

Page 20: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Improved Liquidity Position

Liquidity levels of over

$2 billion(at October 31, 2010)

• Private Note Offerings for net proceeds of close to $1.1B (August 2010)

• $729M of net proceeds of Note Offering used to repay 2009 secured term credit facility

• Aircraft loan commitment of US$170M for 2011/2012 balloon payments (June 2010)

• Bought deal offering for net proceeds of $249M (October 2009)

• Non-refundable proceeds from a supplier of $230M

• Sale and leaseback of three Boeing 777 aircraft for net cash proceeds of $115M

• Extension to an $82M loan from 2009 to 2013• Accepted a proposal from new secure

provider for credit card processing services in N.A. for Visa and Mastercard for five-year term

Page 21: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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0

4

8

12

16

AC WJA UAL AMR DAL LCC CAL

15.6

12.3 12.3 12.2 12.211.6 11.5

US cents

2009 Revenue per Available Seat Mile

0

4

8

12

16

WJA CAL UAL DAL LCC AMR AC

8.1 8.5 8.5 8.6 9.2 9.3

12.2

2009 Cost per Available Seat Mile(ex fuel)US cents

Air Canada Generates a Higher RASM Than US Peers But Higher Cost Structure an Opportunity

Major Cost Differences

C cents

Airport Cost 0.9

Ownership 0.5

Maintenance 0.3

Food 0.2

Total (C¢) 1.9

Total (US¢) 1.8

Page 22: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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$170 M$170 M

2010 CTP Target Fully Achieved(as of November 4, 2010)

• Expected annual benefits on a run-rate basis:– $300M by end of 2010 – $530M by end of 2011 (run-

rate)

• Individual benefits range from $100K to $40M

• $300M achieved on 2010 annual benefits

• $350M achieved on the full $530M target

Initiatives relate to:

Contract Improvements

Revenue Optimization

Operational process & productivity improvements

$200 M

$160 M

$170 M

Page 23: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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0%

5%

10%

15%

20%

25%

30%

35%

40%

Q4 10 ROY 2010 2011

Managing Fuel and Foreign Exchange

• Target is to hedge at least 35% of next 12 months' consumption

• Current hedges comprised mainly of crude oil call options – also collars and jet fuel swaps

• Relationship between jet fuel prices and CAD/US exchange rate helps reduce our fuel exposure

• Net USD exposure is covered 39% for the next 12 months

Fuel Hedging Positions (at October 31, 2010)

Average capped price

$88/bbl $88/bbl $91/bbl

To be updated

34% 35%

13%

Page 24: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Finding New Approaches to Generate Revenue

• Reached agreement on US transborderjoint venture with recently merged United Airlines*

• DOT and the Canadian Competition Bureau (CCB) approved the formation of a transatlantic alliance (A++)

• Actively re-engaged with the travel trade

• Broadened distribution channels

• Introduced initiatives to grow ancillary fees including:

– Preferred Seat option– changes to checked bag policy – upgrade programs – Star Alliance™ upgrade awards

Creative new ways to grow

revenues

* On Oct 1/10 United Continental Holdings, Inc. announced the closing of the merger of UAL and CAL

Page 25: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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2010 Priorities

Foster culture change

Improving ability to

grow business

profitability

Re-engage with customers with added focus on

Premium revenue passengers

Re-engage with customers with added focus on

Premium revenue passengers

Improve revenue and unit cost productivity through CTP

Improve revenue and unit cost productivity through CTP

Expand internationalpresence

Page 26: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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Caution Regarding Forward-looking Information

Air Canada’s public communications may include written or oral forward-looking statements within the meaning of applicable securities laws. Such statements are included in this presentation and may be included in other communications, including filings with regulatory authorities and securities regulators. Forward-looking statements are based on forecasts of future results and estimates of amounts not yet determinable. These statements may involve, but are not limited to, comments relating to strategies, expectations, planned operations or future actions. Forward-looking statements are identified by the use of terms and phrases such as “anticipate", “believe", “could", “estimate", “expect", “intend", “may", “plan", “predict", “project", “will", “would", and similar terms and phrases, including references to assumptions.

Forward-looking statements, by their nature, are based on assumptions, including those described herein and are subject to important risks and uncertainties. Forward-looking statements cannot be relied upon due to, amongst other things, changing external events and general uncertainties of the business. Actual results may differ materially from results indicated in forward-looking statements due to a number of factors, including withoutlimitation, industry, market, credit and economic conditions, the ability to reduce operating costs and secure financing, pension issues, energy prices, currency exchange and interest rates, employee and labour relations, competition, war, terrorist acts, epidemic diseases, environmental factors (including weather systems and other natural phenomena, such as volcanic eruptions, and factors arising from man-made sources), insurance issues and costs, changes in demand due to the seasonal nature of the business, supply issues, changes in laws, regulatory developments or proceedings, pending and future litigation and actions by third parties as well as the factors identified throughout Air Canada’s 2009 MD&A and third quarter 2010 MD&A and, in particular, those identified in section 13 “Risk Factors” of Air Canada's Q3 2010 MD&A and section 19 “Risk Factors" of Air Canada’s 2009 MD&A. The forward-looking statements contained in this presentation represent Air Canada’s expectations as of the date of this presentation (or as of the date they are otherwise stated to be made), and are subject to change after such date. However, Air Canada disclaims any intention or obligation to update or revise any forward-looking statements whether as a result of new information, future events or otherwise, except as required under applicable securities regulations.

Page 27: Presents at the - Air Canada · Q1 Q2 Q3 Q4 Q1 Q2 Q3 • Business Class – "value for money" = +9 pp ... Optimization Operational process & productivity improvements $200 M $160

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