presenters: sherry lecocq, communications coordinator jason melancon, director of media &...

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Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote Public Health Campaigns and Public Health Institutes

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Page 1: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Presenters:

Sherry LeCocq, Communications Coordinator

Jason Melancon, Director of Media & Communications

Developing Social Media Strategies to Promote Public Health Campaigns and Public Health Institutes

Page 2: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

This presentation will teach you:

How to create a social media/content strategy for public health campaigns

How to create a social media/content strategy to promote the work of institutes

How to develop and launch a paid advertising campaign within facebook

Page 3: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

What is Social Media? Online platform for communicating with your

key publics Turns traditionally one-way communication into

interactive dialogue Offers reach, accessibility, usability and

immediacy Low cost solutions Ex: Facebook, Twitter, Blogs, Mobile Texting

Page 4: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Facebook vs Twitter

Facebook Social portal for

interacting with friends and family in relatively closed environment

More allowable characters than Twitter

Offers ads

Twitter Open portal: anyone can

follow anyone else 140 character limit Very interactive Instantaneous

responses Topical discussions are

pooled in one stream with hashtags

Page 5: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Building a Social Media Strategy

Define your goals: What do you hope to achieve with social media?

Define your audience(s): Who do you want to reach/engage?

Identify your resources: staff time and funding if applicable

Identify which technologies are appropriate Identify what success looks like

Page 6: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Messaging/Brand/Reputation Strategy Choose appropriate topics and content Do you want to promote your organization and

its work or do you have a health policy related cause?

Manage expectations related to public and key influencer interests

Tailor messages for Facebook and Twitter How will you deal with negative comments?

Page 7: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Get Started on Facebook or TwitterFacebook1. Sign up

2. Establish a Page

3. Post relevant content

4. Include engaging action words (like, comment, submit, watch, post, visit, share, tell us, click, etc)

Twitter1. Sign up

2. Find and “follow” key people and organizations

3. Post relevant content (140 characters)

4. Take tweeting to the next level by retweeting and commenting

Page 8: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Promotion StrategyFacebook1. Like other organizations

on FB

2. Share your new professional page on your personal page

3. Directly suggest your page to personal networks

4. Run Facebook ads

Twitter1. Find and “follow” key

individuals

2. Pay it forward by retweeting

3. Include Twitter handles in retweets to give due credit

4. Use hashtags for specific topics (ex: #publichealth)

Page 9: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

LPHI’s Social Media Mix: Translating personal health to public health www.StayHealthyLa.org Health Blog: an

already existing health information brand established after Katrina

Bi monthly e-letter Facebook (SHLA and LPHI) Twitter Mobile Texting via Twitter Let’s Be Totally Clear (Facebook and Twitter)

Page 10: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Stay Healthy La’s Messaging Strategy Provide current and relevant information that

will help individuals improve their own personal health or prompt advocacy.

Provide current and relevant information that will help key leaders improve community health through healthy policies.

Occasionally mix in items that are more for intrinsic news/entertainment value.

Occasionally mix in items that showcase the work of LPHI.

Page 11: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Who do we follow on Twitter? Media (@NOLAnews, @PRNewswire, @2theadvocate,

@USATodayhealth, @WSJhealth) Government (@CedricRichmond, @BruceonHealth,

@HHSGov) Funders (@RWJF_PubHealth, @WK_Kellogg_Fdn) Partners (@ACSNews, @QuitWithUsLa) Public Health Orgs and Assocs. (@SOPHEtweets,

@PublicHealth)

Page 12: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Handouts Successfully Using FB to Promote Your Org.

and Message Stay Healthy La’s Social Media Plan Social Media Planning Tool Tips for using social media Powerpoint Presentation

Page 13: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

We invite you to follow LPHI and Stay Healthy La Get the eletter at www.LPHI.org Follow www.StayHealthyLa.org Blog Like Stay Healthy La on Facebook Follow @StayHealthyLa on Twitter Get mobile text messages from

@StayHealthyLa via Twitter

Page 14: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Creating Facebook Ad Campaigns

Presented by:

Jason Melancon

Page 15: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Creating Facebook Ad CampaignsPayment options Credit card or PayPal Set a daily or lifetime budget Adjust your budget at any time Choose to pay only when people click on your ad (CPC, cost per click or

CPM cost per thousand)

Reach Your Audience Choose your audience by location, age, interest and other identifiers. FYI – you can change out ad creative and body copy to try an alternative

ad if your ad is not performing well.

Page 16: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Key Recommendations Budget <>$1 per click x 4 = total budget If you want on ongoing communication with people, opt

for a Page versus an Event Utilize all real estate that allows descriptions of your

organization Be properly descriptive of your organization, but use

terse, simple language. Link your FB page to your website and vice versa Designate admins to run the campaign/page Build relationships and maintain semi-daily contact with

your fans

Page 17: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

LPHI’s Successes with Facebook Ads HIV Vaccine Awareness Campaign with “Event”

Page (11 day run) Ad impressions = >5,000,000 Prior to the ad launch 337 attended 172 attendees resulted from the ad alone 1070 people clicked on the ad, <1/5 converted to attending HIV411’s page jumped from 433 “likes” to 546 = (+113) Campaign ended with 730 attendees, 25 wall posts, 18 likes & 13 comments

Let’s Be Totally Clear Ad Campaign (within 1 week)

Fans jumped from 2775 to 4856 Active monthly users went from 3609 to 5457 Prior to the ads active monthly users were trending around 2000

Page 18: Presenters: Sherry LeCocq, Communications Coordinator Jason Melancon, Director of Media & Communications Developing Social Media Strategies to Promote

Questions?Contact:

Jason Melancon

Director of Media and Communications

[email protected]

Sherry LeCocq

Communications Coordinator

[email protected]