presented by kimberley flanagan director connections outer south
DESCRIPTION
Listening to outputs and outcomes means ignoring the voice of vulnerable children and youth. WEDNESDAY 4TH NOVEMBER 2009. Presented by KIMBERLEY FLANAGAN Director Connections Outer South. What is child abuse?. 16. 12. 14. 16. What metrics are used for child welfare and are they valid?. - PowerPoint PPT PresentationTRANSCRIPT
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Presented by KIMBERLEY FLANAGAN
Director Connections Outer South
Listening to outputs and outcomes means ignoring the voice of
vulnerable children and youth
WEDNESDAY 4TH NOVEMBER 2009
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1614
1216
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• Outputs:
•Notifications
•Substantiations
• Program evaluations
What metrics are used for child welfare and are they valid?
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Using output measures to guide interventions and inform policy
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Outputs are driving demand management strategies which are changing the risk
threshold for at risk and vulnerable children.
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• 8.2% demand greater than organisational capacity
• 35 out of 100 people eligible for child welfare services turned away
• 17.4% of unmet demand in youth services
Concealing the real picture:
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– stripping back the spin to reveal the meaning of the data.
Victoria
NotificationsChange from previous year
Substantiations in Victoria
Rate of Substantiation in
Victoria
Change in substantiation
rates from previous year
NSW Notifications
QLD Notifications
SA Notifications
1999-00 36805 7359 19.99% 30398 19057 15181
2000-01 36966 0.44% 7608 20.58% 0.59% 40937 22069 9988
2001-02 37976 2.66% 7687 20.24% -0.34% 55208 27592 11203
2002-03 37635 -0.91% 7287 19.36% -0.88% 109498 31068 13442
2003-04 36956 -1.84% 7412 20.06% 0.69% 115541 35023 14917
2004-05 37523 1.51% 7398 19.72% -0.34% 133636 40892 17473
2005-06 37987 1.22% 7563 19.91% 0.19% 152806 33612 15069
2006-07 38675 1.78% 6828 17.65% -2.25% 189928 28580 18434
The Victorian story
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– family support program evaluation
“The Innovations program is a clear success with sustainable and strong downward impacts upon Victorian Child Protection system
activity”
The Victorian story
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• “how well we do it”
and
• “is anyone better off”
Outcome measures – the Holy Grail?
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• Outputs that measure and target “no child coming before the Child Protection system more than twice in his/her lifetime”.
• Outputs that measure and target out-of-home care - reunified children within his/her family within 12/24 months or within a stable, long term placement by this time.
• Outputs that measure and target for children who come before the Child Protection / Family Support system to achieve the same level of educational attainment and health outcomes as their peers.
Possible new measures:
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The voice of the child
– is anyone listening?
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Who was satisfied in Karen’s family and are they the voices that count?
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Is anyone better off?