presentation on verbal communication

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    PRESENTATIONON VERBALCOMMUNICATION

    ORALANDWRITTEN

    Group Number : 6

    Group Members: Swadheen Kapasia

    Tiju. K. Chandy

    Shubham Johri

    Ankit Jain

    Rishi Bhatia

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    MEDIAOF COMMUNICATION

    Communication

    VerbalCommunication

    OralCommunication

    WrittenCommunication

    Non VerbalCommunication

    Sign Language Body Language

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    VERBALCOMMUNICATION: ORAL

    Communication through mouth.

    Individuals converse with each other, either directly or

    telephonically.

    Recommended when the communication matter is oftemporary kind or where a direct interaction is required.

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    TYPESOFORALCOMMUNICATION

    Oralcommunication

    Formal OralCommunication

    Informal OralCommunication

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    ADVANTAGES OFORALCOMMUNICATION

    Provides immediate feedback and clarification.

    Builds up healthy climate in the organization by bringing

    the superior and subordinate together.

    Economical, both in the term of money and time.

    Flexible

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    DISADVANTAGESOFORALCOMMUNICATION

    There is no formal record of communication

    Lengthy and distant communication cannot be effectively

    conveyed

    The same words said in different tones may convey very

    different messages.

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    SILENCE AS COMMUNICATION

    Silence shows our disinterestedness in something .

    We also keep quite to suppress our anger.

    Working quietly shows satisfaction while making noises at

    work shows some discontent.

    At last silence is a multipronged communication tool and

    speaks louder than word.

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    LISTENING

    NOORALCOMMUNICATIONCANBEEFFECTIVEWITHOUTPROPER

    LISTENINGONTHEPARTOFTHERECEIVEROFTHEMESSAGE.

    TEN COMMANDMENTS OF LISTENING:

    1. Stop talking.

    2. Put the talker at ease.

    3. Show the talker that you

    want to listen.4. Remove distractions.

    5. Empathize with the talker.

    6. Be patient.

    7. Hold your temper.

    8. Go easy on argument and

    criticism.9. Ask question.

    10. Stop talking.

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    VERBALCOMMUNICATION: WRITTEN

    Entails transmission of message in Written for properfunctioning of the organization

    Helpful for future reference.

    Unique, formal than speech.

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    ADVANTAGES OFWRITTENCOMMUNICATION:

    Records ,References for future .

    Facilitates proper assigning of responsibilities.

    Good written communication builds organizations

    image.

    Promotes uniformity in policy and procedure.

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    DISADVANTAGESOFWRITTEN

    COMMUNICATION

    Never provides immediate feedback and clarification

    Costly, in terms of money and time.

    Poor presentation of the message or the instruction can

    result in misunderstanding and wrong responses.

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    WITH THISWEENDHEREPRESENTINGTHE

    BRIEFDESCRIPTIONABOUT

    THEVERBAL COMMUNICATION

    ANDITSSUBPARTS.

    Thank You