presentation on strategic and annual performance plan 2013/14- june 2013

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PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

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Page 1: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14-

JUNE 2013

Page 2: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Content of the presentation

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Background and context

Key elements of the SSP & Strategic Plan up to 2016

Overview of 12/13 APP and key achievements

13/14 APP and the new SSETA delivery model

Summary of targets in the 2013/14 APP

Expression of Interest numbers for 12/13 and 13/14

Conclusion

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Page 3: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Background – 2011 and Administration

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The Administrator had to build interim capacity within SSETA to attend to financial and administrative matters

The SSETA put in place a strategic plan which was aligned to NSDS III and which set out the work required to reposition the SSETA to deliver on its mandate

Page 4: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Some context 2011/12

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A partnership was entered into with an external research organisation to assist the SSETA research team to develop an SSP that would take the sector forward

Strategic plan, annual performance plan and budget were submitted in August 2011 based purely on alignment to NSDSIII and the key organisational priorities

The SSETA strategic plan was approved only in January 2012 – with two months left to the end of the financial year.

All these developments led to huge delays in rolling out programmes for 2011/12, which inevitably had a knock-on effect to the roll out of 2012/13 programmes as well

An application was made to DHET to have this submitted in February 2012, which was approved and duly submitted. It is work in progress but is a big improvement

Page 5: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

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SECTOR SKILLS PLAN AND STRATEGIC PLAN TO 2016

Page 6: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

KEY ELEMENTS OF SSETA SSP

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Sector redefined

Broader services sector: SSETA is part of the wider services sector that includes transport, financial, ICT and other services such as Education and Health Care which together make up 65% of GDP

SETA role in developing the sector redefined. The SSETA is working with stakeholders to identify priority scarce and critical skills and then develop projects to develop and deliver programmes to address these needs. The focus is on targeting the funded interventions and on monitoring outcomes and measuring impact

Services SETA sector: 16 sub-sectors, including: business services (consulting etc.); property services (estate agents etc.); household and personal services.

Environment analysed and growth areas identifiedPotential growth and employment creation opportunities have been identified in

sub-sectors, including consulting, marketing, hair and beauty and funeral services

Page 7: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

SSETA STRATEGIC PLAN

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Key strategic themes

In each sub-sector identify the needs of large, medium and small enterprises and develop agreed interventions to enable growth and job creation

Prioritise scarce skills (occupations where posts cannot be filled by qualified and competent people) and critical skills (gaps in capacity of employed staff)

Restructuring the SETA into 6 Chambers serving the needs of 16 sub-sectors or industries – clustering the 70 SIC coded industries allocated to the SSETA

Page 8: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

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STRATEGIC PLANSTRATEGIC PLAN

Steering resources to meet needs

Reviewing policies, processes and systems to ensure: greater transparency; consistency in targeting resources to sector needs, including scarce and critical skills

Delivery of education and training through focussed projects to enable greater efficiency, effectiveness and accountability

Increasing sector and sub-sector knowledge: Increase in quantity and quality of WSPs and ATRs Better quality research, through recruiting skilled people, contracting

specialist researchers and partnerships Structuring sub-sector consultation into an annual programme of Chamber

work

Page 9: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

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KEY ELEMENTS OF SSETA STRATEGIC PLANKEY ELEMENTS OF SSETA STRATEGIC PLAN

Levers to achieve impact

Continuously reviewing past interventions and subjecting them to careful scrutiny to learn lessons. Mistakes will be made, and these will be evaluated to improve in future

Making greater use of data, though improved capturing, management, analysis and reporting of data

Focussing on the SSETA sector, whilst at the same time acknowledging and championing the need for a wider Services Sector Development Strategy and skills plan

A greater focus on throughput, completion and future employment and assessing impact

Page 10: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Strategic Goals

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Effective governance, management, and financial management

Effective strategies to support sector and sub-sector development, including small businesses

Raising skills levels to support growth and employment

Working with government and other SETAs to build a Services Sector that supports inclusive growth including in rural areas

Sound sector knowledge informing strategy and plans

Quality provision of education and training that meets sector needs

Outcomes and impact of SETA strategy measured

Page 11: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Programmes to achieve strategic goals

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1. Governance

3 Mandatory Grants

4 SETA funded skills development

5 Sector skills planning and research

2 Administration

6 Sector development interventions

7 Programme monitoring and evaluation

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OVERVIEW OF SSETA 12/13 APP AND KEY ACHIEVEMENTS AGAINST PRE-DETERMINED OBJECTIVES

Page 13: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Programme Aim Progress and challenges Next steps

Governance

Fully functional accounting authority and committees

Revised constitution; strong audit committee established; preparatory work done for the new board; awaiting approval for the new board to take over responsibility from the Administrator from 1 July 2013

Approval of new accounting authority members awaited

Administration

Restructuring to achieve strategy and new delivery model

The SSETA was successfully restructured during 2012; most systems and processes are now in place; some gaps and weaknesses remain. The appointment of a COO and a strengthened PMO will address the remaining weaknesses

Results of the new delivery model already evidenced by the overwhelming response to the EoI; demand generated is enough to meet 12/13 and 13/14 targets.

Progress towards objectives for 31 March 2013Progress towards objectives for 31 March 2013

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Programme Aim Progress and challenges Next steps

Mandatory Grants

To increase employer participation

The target was 3300 WSPs of which just over 3000 were received in 2012. The challenge now is to increase these in June 2013 including PIVOTAL plans in line with the SETA Grant Regulations

Increased engagement with sub-sectors expected to result in increased submission of WSPs.

Discretionary Funded programmes

To improve effectiveness

In November 2011 the SSETA embarked on a tender process which resulted in 6900 of the target of 26000 learners being enrolled. The experience of this tender process resulted in a realisation that this is not the best approach. The 2013 EoI process, and special projects will help deliver the outstanding training

The huge response to the 2013 EoI process by the sub-sectors means that there is enough demand to meet both the 12/13 and 13/14 targets.

Progress towards objectives for 31 March 2013

Page 15: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Programme Aim Progress and challenges Next steps

Sector Skills Planning and Research

Thoroughly researched SSP to inform plans

A partnership was entered into with an external research organisation and the SSETA research team was supported to develop a new SSP. The SSP has been approved and provides a good basis for plans. It is work in progress. A contract is about to be signed to develop a supply and demand forecasting tool for the sector.

Further research will go into various baseline studies as well as understanding the 7 dynamics (people in occupations nationally, provincially, by age, gender, disability status, race, qualifications as well as occupations scarce/critical skills) in the sector.

Sector Development

Provider accreditation and learner certification backlogs addressed

Some 600 provider accreditations have been processed. Over 12000 learner achievements have been uploaded and certificates awarded. The backlog is almost cleared. The problem remains of a large number of learners in SSETA funded programmes (artisans etc) not being certificated. A remedial project is identifying all such learners and programmes are being put in place to address their needs.

On-going attention will be paid to learner certification backlogs and a remediation project is under way to fast-track the compliance completion of the artisans as well as “unfunded” learners challenge that the SSETA is facing.

Qualifications and programmes developed to address sector needs

10 qualifications have been identified for review and development; a programme is in place to review learnerships and develop skills programmes to address scarce and critical skills needs.

Consolidation of the various lists of scarce/critical skills lists from the sector is receiving attention, with a view to developing a credible sector-wide list of scarce/critical skills.

Progress towards objectives for 31 March 2013

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Programme Aim Progress and challenges Next steps

Sector Development

FET college collaboration

12 FET colleges have been identified and MOUs signed; an office has been opened in Upington as part of the partnership with Northern Cape colleges; programmes are being funded in six rural districts through colleges; 250 learners are already enrolled through this partnership; a partnership has been forged with the successful Blackburn College in the UK and assistance is being provided to three FET colleges. A partnership with HAMK in Finland is assisting with entrepreneurial training

Building capacity in the FET sector in areas of governance, administration, financial and project management, facilities, programme design and lectures training; most of the colleges are in rural areas, giving the SETA a platform to deliver programmes in areas where they were not available before; funding provided includes bursaries, accommodation and other support for rural learners enrolled in FET colleges.

Disability

Partnership agreements with Disabled People South Africa have been concluded; Sector disability advisory forum established to advise Seta on disability matters. Graduates with disability internships programme is in place with 100 learners in Limpopo already enrolled in 2012, further 200 learners in NW and EC are being enrolled in 2013.

FET, Rural and Disability projects are cross-cutting. Disability projects have a rural bias and visa versa. Further 600 people with disability will be placed in the remaining provinces to complete the target of 900 before the end of 2013.

Rural development

Six districts have been identified in Eastern Cape, Free State, Limpopo and KZN. Long term agreements have been reached to fund various programmes to meet local needs

Cross-cutting rural development projects that involve municipalities, local business, NGOs, FET colleges etc.

Progress towards objectives for 31 March 2013

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Programme

Aim Progress and challenges Next steps

Monitoring and Evaluation

An effective organisational performance management system and a sound monitoring and reporting system established

The performance of the SSETA during NSDSII could not be assessed because of inadequate data. However an analysis of spending was done and some forensic audits were conducted. Lessons were learned that informed the new delivery model. A monitoring and reporting system is in place that now enables the SSETA to report accurately on programme implementation.

Impact studies, on-going monitoring, evaluation and reporting are being institutionalised. A service provider is being contracted to develop a comprehensive Management Information System

Progress towards objectives for 31 March 2013

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2013/14 APP AND THE NEW SSETA SERVICE DELIVERY MODEL

Page 19: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Background – Repositioning the SSETA

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The need to effect restructuring of the SETA and putting in place required institutional mechanism led to the administration to be subsequently extended in April 2013 for another 3 months until the 30 June 2013

During this period, an intensive review of the operations, structures, policies of the SETA was undertaken, resulting in huge changes. These included the appointment of a team of Executive Managers and a CEO as well as:

Development of new policies and procedures that are aligned to the new delivery model

Building internal capacity to deliver on functions that were outsourced to intermediaries in the old model

SETA now has the task of delivering on the backlog of targets dating back to 11/12 and 12/13 parallel to the targets set for the 13/14 financial year

Designing a new structure and model able to deliver on the mandate of the SETA as required by NSDSIII

Putting in place the institutional arrangements to enable the new model of delivery

Page 20: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Changed Delivery Model

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Previous modelPrevious model

The SETA put out calls for proposalsLead providers/ employers/ labour brokers put in tendersSuccessful bidders were awarded contracts for a certain number of learnersThe contractor “placed” learners in “host” employers, recruited learners and sub-contracted training providersThe contractor reported on learner numbers enrolled and completing

The SSETA develops project plans to address sub-sector and cross-cutting sectoral needsTargets are agreed for each project and set out in the APP, with budgetsAn Expression of Interest (EoI) process is advertised and services sector employers apply for grants and/or access to SSETA programmesThe SSETA approves grants and enters into agreements with employers and providers to deliver programmes

New modelNew model

Page 21: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

The change has not been easy

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InternallyA paradigm shift was needed to enable managers to adapt and plan for the new way of working. Some left the SSETA at the start of 2013 as result Capacity that was outsourced for many years needed to be established. There is no experience of programme implementationThere was a skills gap which required new people to be brought in

InternallyA paradigm shift was needed to enable managers to adapt and plan for the new way of working. Some left the SSETA at the start of 2013 as result Capacity that was outsourced for many years needed to be established. There is no experience of programme implementationThere was a skills gap which required new people to be brought in

There has been

resistance to the changes

both internally in the SSETA and externally

amongst stakeholders

ExternallyThose who build their business model on the SSETA outsourced model have fought to keep the old ways of doing thingsIn tenders and EoIs labour brokers and training providers continue to see the SSETA as an ATM or business opportunityEmployers welcome the changes but are waiting to see the changes. Many still write of their levies as a tax and do not want to work with the SETA

ExternallyThose who build their business model on the SSETA outsourced model have fought to keep the old ways of doing thingsIn tenders and EoIs labour brokers and training providers continue to see the SSETA as an ATM or business opportunityEmployers welcome the changes but are waiting to see the changes. Many still write of their levies as a tax and do not want to work with the SETA

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Artisans Remediation – A legacy

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Page 23: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Artisans Remediation – A legacy

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Page 24: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

Artisans Remediation – A legacy

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Page 25: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

SUMMARY OF BUDGET AND 13/14 APP TARGETS

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Page 26: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

2013/14 – Overview Of Budget

Revenue R’000

Levies 1 027 406

Skills Development Penalties

17 208

Investment 47 322

Prior Year Surplus

415 583

Total Revenue

1 507 519

Expenditure

Employer Grants Paid

256 852

Administrator Expenditure

127 142

Discretionary Projects

1 123 526

Total Expenditure 1 507 519

Page 27: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

SUMMARY OF 2013/14 APP/SLA TARGETS

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Learning intervention Target Budget

Learnerships Employed 5 252 R 93m

Learnerships Unemployed 6 500 R 252m

Artisans 1 920 R 75 m

Internships FET (part of qualification)

2 450 R 143m

Internships FET (NCV graduates) 7 330 R 56m

Internships HE (part of qualification)

100 R 3.6m

Internships HE (graduates) 2 695 R 97m

Bursaries Employed 1 885 R 76m

Bursaries Unemployed 260 R 13m

Adult Education and Training 600 R 3.6m

Recognition of Prior Learning 200 R 2.9m

Skills Programmes Employed 4 000 R 91m

Skills Programmes Unemployed 2 000 R 39m

Total Learners 35 192 R 945m

Page 28: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

SUMMARY OF PROJECT TARGETS 2013/14

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Project Target Project Targets

Hiring Services 1135 Real Estate 3425

Household, domestic, cleaning and gardening services

2830 Management Development (Universities)

500

Marketing and Communications

590 NGOs, CBOs, NPOs 500

Call centres 1115 FET college project 5645

Postal services 1160 Disability 382

Collective services 440 Cooperatives 1000

Management and business services

2860 Rural Development 1730

Hair and Beauty 2720 Strategic Infrastructure Projects

6450

Funeral services 890 Unallocated 1820

The above targets are not in the SLA but are the targets that the SSETA is setting per project s so as to address the all sub-sectors and cross-cutting needs in the sector.

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EXPRESSION OF INTEREST FIGURES

Page 30: PRESENTATION ON STRATEGIC AND ANNUAL PERFORMANCE PLAN 2013/14- JUNE 2013

SSETA Expression of Interest

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Time lines

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April 2012 – March 2013

Quick win projects started: FET colleges; Universities; rural areas; planning policy review

January – March 2013: Finalisation of project plans; Expression of Interest and applications; putting in place systems and processes for new model

April to June 2013Evaluation of R2.8 billion in grant applications received through the EoI process; appointment of project staff

July – Dec 2013Roll-out of 2012/13 funded programmes; New EoI process for PIVOTAL 2013/14 funded programmes

Jan – March 2014Roll-out of learnerships and other programmes; EoI process for 2014/15 funded programmes

April - June 2014

Aim to roll out programmes funded from the 2014/15 budget;

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EOI Numbers 2012/13

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Concluding Remarks…

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The EoI process made it possible to determine over-supply and under-supply, well before any commitments were made.

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Concluding Remarks…

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