1. 1. PRESENTATION NO:2 DEPARTMENT CS &IT SESSION 2013-2017 CLASS: BS (CS)IST SUBMITTED BY GROUP NO:09 SUBMITTED TO MAM AMBREEN KHAN
2. 2. GROUP NO:- 09 GROUP MEMBERS: SHAMSA BASHIR SABA MAQSOOD TABINDA IMTIAZ SAYEDA TABINDA KOKAB AMNA AFTAB PARVEEN TABASUM QANDEEL SADIQUE
3. 3. TOPIC: CULTURE DIFFERENCE IN NON VERBAL COMMUNICATION
4. 4. NON VERBAL COMMUNICATION NON VERBAL COMMUNICATION IS THE PROCESS OF COMMUNICATION THROUGH SENDING AND RECEIVING WORDLESS CUES BETWEEN PEOPLE. IT IS ESTIMATED THAT 65% PEOPLE IN THE WORLD COMMUNICATE THROUGH NON VERBAL COMMUNICATION.
5. 5. NON VERBAL COMMUNICATION INCLUDES BODY LANGUAGE GESTURES EYE CONTACT TOUCH FACIAL EXPRESSION CLOTHING
6. 6. BODY LANGUAGE THE WAY A PERSON SITS; STANDS; MOVES ARMS, HANDS, AND FEET; OTHER SUBTLE MOVEMENTS. BODY LANGUAGE CONTAINS GESTURES, POSTURES, FACIAL EXPRESSIONS, AND EYE CONTACT.
7. 7. GESTURES ESPECIALLY HAND GESTURES ARE RICH CONVEYORS OF COMMUNICATION. THEY PUNCTUATE THE SPOKEN WORD AND ADD MEANING. LESS CONSCIOUS GESTURES SUCH AS SCRATCHING YOUR NOSE, STROKING YOUR HAIR, TUGGING ON YOUR CLOTHES. IN THE UNITED STATES , THE THUMBS UP GESTURE MEANS GOOD GOING! BUT IN BANGLADESH , IT IS A TAUNT; IN OTHER ISLAMIC COUNTRIES, IT IS AN OBSCENITY.
8. 8. EYE CONTACT PEOPLE OFTEN ATTRIBUTE TRUSTWORTHINESS TO PEOPLE WHO SPEAK WHILE MAINTAINING GOOD EYE CONTACT AND VICE VERSA. EYE CONTACT IS ALSO USED TO CONVEY INTEREST AND EMOTIONS, AND TO PROMOTE RAPPORT WITH THE RECEIVER OF THE MESSAGE. IT IS ALSO USED TO FEIGN INTEREST, MISLEAD, AND FAKE INTEREST. EXAMPLE: IN INDIA EYE CONTACT WITH THE SENIORS IS CONSIDERED VERY RUDE. AVOIDING EYE CONTACT WITH THE SENIORS IS CONSIDERED AS A SIGN OF RESPECT. BUT IN AMERICAN CULTURE, EYE CONTACT IS VERY VERY IMPORTANT. AVOIDANCE OF EYE CONTACT IS VIEWED WITH SUSPICION.
9. 9. TOUCH TOUCH IS A POWERFUL METHOD OF NONVERBAL COMMUNICATION. A HUG, A PERSON REACHING OUT TO TOUCH YOUR HAND IN SYMPATHY COMMUNICATE WITH OR WITHOUT ACCOMPANYING. FOR EXAMPLE, AMERICAN CULTURE IS CLASSIFIED AS LOW CONTACT BECAUSE THERE'S LESS TOUCHING THAN IN ARABIAN CULTURES WHICH ARE RECOGNISED AS HIGH CONTACT CULTURES. IN OTHER WORLD, THERE ARE DIFFERENT CULTURAL RULES OF TOUCHING IN THE WORLD.
10. 10. FACIAL EXPRESSION ALL CULTURES SEEM TO EXPRESS WITH THE SAME BASIC FACIAL EXPRESSIONS THE BASIC EMOTIONS OF ANGER, GRIEF, HAPPINESS AND FEAR. BUT THE ACCEPTABILITY OF SUCH EXPRESSION VARIES FROM CULTURE TO CULTURE. MANY ASIAN CULTURES DON'T EASILY EXPRESS ANGER OR GRIEF ON THEIR FACES, WHILE LATIN AND ARABIC CULTURES PERMIT OPEN EXPRESSIONS OF GRIEF
11. 11. CLOTHING TYPES OF CLOTHING AND YOUR APPEARANCE SEND POWERFUL NONVERBAL MESSAGES. SOME OF THE MESSAGES ARE INTENTIONAL AS WHEN THE EMPLOYEE WEARS A SHIRT WITH HER FAVOURITE ATHLETIC TEAM EMBLAZONED ON THE BACK OR THE EMPLOYEE THAT WEARS A CONSERVATIVE, BUSINESS-LIKE SUIT EVERY DAY .OTHER MESSAGES MAY BE UNINTENTIONAL.
12. 12. THANK YOU FOR LISTENING US. YOURS QUESTIONS,SUGGESTIONS AND CRITICISM ARE WELCOMED!!!!!!!!!!!!!!!