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A Study of the Investment pattern of individuals with special focus on Online trading and Demat account ( with reference to India Infoline Limited at Hyderabad) Presented By: Mataprathi Rajendra Prasad S. 1225108221

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Page 1: Presentation on IIFL

A Study of the Investment pattern of individuals with special focus on Online trading and Demat account

( with reference to India Infoline Limited at Hyderabad)

Presented By:

Mataprathi Rajendra Prasad S.

1225108221

Page 2: Presentation on IIFL

Company Introduction

Page 3: Presentation on IIFL

Introduction of India Infoline Ltd.,

A one stop financial services shop, most respected for quality of its advice, are a one- stop financial services shop, most respected for quality of its advice, personalized service and cutting-edge technology.

Vision Statement  India Infoline vision is to be the most respected company in the financial services space.

Objectives of the studyTo study how Online trading and Demat account process takes place.

To study the perception of investors regarding stock trading at Hyderabad.

To know how much potentiality has India Infoline Ltd., of De-mat and Trading account opening at Hyderabad.

Page 4: Presentation on IIFL

India Infoline Group

The India Infoline group, comprising the holding company, India Infoline Limited and its wholly-owned subsidiaries, straddle the entire financial services space with offerings ranging from Equity research, Equities and derivatives trading, Commodities trading, Portfolio Management Services, Mutual Funds, Life Insurance, Fixed deposits, GoI bonds and other small savings instruments to loan products and Investment banking. India Infoline also owns and manages the websites www.indiainfoline.com and www.5paisa.com .

The company has a network of 976 business locations (branches and sub-brokers) spread across 365 cities and towns. It has more than 800,000 customers.

Page 5: Presentation on IIFL

Key milestones Incorporated on October 18, 1995 as Probity Research & Services

Launched Internet portal www.indiainfoline.com in May 1999

Commenced distribution of personal financial products like Mutual Funds and RBI Bonds in April 2000

Launched online trading in shares and securities branded as www.5paisa.com in July 2000

Started life insurance agency business in December 2000 as a Corporate Agent

Became a depository participant of NSDL in September 2001

Launched stock messaging service in May 2003

Acquired commodities broking license in March 2004

Launched portfolio management services in August 2004

Listed on NSE and BSE on May 17, 2005

Acquired membership of DGCX; launched investment banking services in 2006

launched consumer finance business under the ‘Money line’ brand in 2007

‘Best broker- India’ award from Finance Asia; ‘Most Improved Brokerage- India’ award from Asia money in July 2008

Received registration for a housing finance company from the National Housing Bank; received ‘Fastest growing Equity Broking House - Large firms’ in India by Dun & Bradstreet in 2009

Expanding Pan India footprintExpanding Pan India footprint365 +365 +

Expanding Pan India footprintExpanding Pan India footprint365 +365 +

Page 6: Presentation on IIFL

Corporate structure

India Infoline Limited

Equity Broking, Investment Banking

Margin funding & Financing

Got NBFC license

(Moneyline Credit)

India Infoline Investment

Services Limited

Member MCX, NCDEX

Commodities Broking

(Housing Finance)

Corporate agent for

ICICI Prudential Life

Insurance Company

Limited

(Corporate Agency)

Mobilization of personal investment products like Mutual funds RBI Bonds Fixed Deposits etc.

(Distribution Service)

Member BSE, NSE Equities &

Derivative Broking Depository

Services Portfolio

Management Services

(Broking Service)

India Infoline Securities Limited

India Infoline Distribution

Company Limited

India Infoline Insurance Services

Limited

India Infoline Commodities

Limited

Wholly owned subsidiaries

Membership of Dubai Gold & Commodities Exchange

Page 7: Presentation on IIFL

Market Timings:

Normal Market / exercise market open time09:00 hours

(Previous Market opened at 09:55 hours)Normal Market close

15:30 hoursSet up cut of time for position limit/collateral value

Till 15:30 hoursTrade Modification end time/ Exercise market

16:15 hours

Page 8: Presentation on IIFL

Trading on BSE and NSE

To provide Transparency,Efficiency and Depth to market, BSE and NSE provide Screen Based Trading on Trading Platforms called ‘BOLT’ and ‘NEAT’.

These platforms provide Trading Facility to Brokers,Sub-brokers and their clients through thousands of trading terminals spread throughout the nation.

Page 9: Presentation on IIFL

BOLT (BSE: 532636)

Page 10: Presentation on IIFL

NEAT- Cash (NSE:INIDAINFO)

Page 11: Presentation on IIFL

Stock exchange The Bombay Stock Exchange (BSE) National Stock Exchange of India Ltd (NSE) India Infoline is a member of both BSE and NSE

India Infoline Ltd., (Script) BSE: 532636 NSE: INDIAINFO

A forerunner in the field of equity research, India Infoline’s research is acknowledged by none other than Forbes as ‘Best of the Web’ and ‘…a must read for investors in Asia’.

Page 12: Presentation on IIFL

Buying shares online trading

Page 13: Presentation on IIFL

Selling shares online trading

Page 14: Presentation on IIFL

14

OVERVIEW OF STOCK MARKET:-

A stock market, or equity market, is a private or public

market for the trading of company stock and derivatives

at an agreed price; these are securities listed on a stock

exchange as well as those only traded privately.

The size of the world stock market is estimated at about

$36.6 trillion US at the beginning of October 2008.

The total world derivatives market has been estimated

at about $791 trillion face or nominal value,11 times the

size of the entire world economy.

Page 15: Presentation on IIFL

PARTICIPANT IN STOCK MARKET:

Hedgers

Reduce risk

Speculators

Bet on future movements – leverage

Arbitrageurs

Take advantage of discrepancy in prices

15

Page 16: Presentation on IIFL

Dematerialization:Dematerialization is the process of converting physical shares (share

certificates) into an electronic form. Shares once converted into dematerialized form are held in a De-mat.

Page 17: Presentation on IIFL

Rematerialization:The process of getting the securities in an electronic form, converted back into the physical form is known as Dematerialization. An investor can rematerialize his shares by filling in a Remat Request Form (RRF). The whole process goes on as follows: ---

Page 18: Presentation on IIFL

DATA ANALYSIS & INTERPRATATION

Page 19: Presentation on IIFL

Table 4.1: Nature of the Occupation of the InvestorsNature of Occupation No. of respondents

Salaried 42Self-employed 32

Retired 8Others 18Total 100

No. of respondents

4232

818

0

1020

3040

50

Salaried Self-employed Retired Others

Salaried

Self-employed

Retired

Others

INTERPRETATION INTERPRETATION

The study was conducted only on investors who are classified on the basis of the occupation, respondent among the salaried are 42%, self-employed are 32%, retired are 8% and others are 18%.The possible of the respondent is dominated by salaried followed by self-employed which may lead to positive impact on Online trading.

Page 20: Presentation on IIFL

Table 4.3: Types of Investment Portfolio of the Investors

INTERPRETATION INTERPRETATION

Majority of investors are looking forward to invest in equity shares constituting 39% of the sample. This is followed by Commodities with 22% and Derivatives with 15%, Mutual Funds with 12%, IPO with 7% and Life Insurance Policy with 5%. Even though this is a high risk preposition it generally tends to bring high returns. Therefore, as most of the investors wish to invest in equity, there is huge potential of Online share trading & Demat a/c.

Types of Investment

Portfolio

No. of respondents

Mutual Funds 12

Equity Shares 39

IPO 07

Commodities 22

Derivatives 15

Insurance 05

Total 100

Page 21: Presentation on IIFL

Table 4.3.: The cross table of investors which preferred to investment in various Portfolio and respondent

satisfaction with services

I I

Nature of Occupation Mutual

Funds

Equity

Shares

IPO Commoditie

s

Derivativ

es

Insuran

ce

Tota

l

Salaried 5 17 3 10 4 2 41

Self-employed 4 8 2 5 3 2 24

Retired 2 10 2 4 6 1 25

Others 1 4 NIL 3 2 NIL 10

Total 12 39 7 22 15 5 100

Page 22: Presentation on IIFL

Table 4.5: The basic objective of Investment of the Investors

INTERPRETATION INTERPRETATION

75% people are interested in (25%) liquidity, (25%) source of income and (25%) capital appreciation. And remaining 25% are interested in (15%) tax benefit, and (10%) others.

Objective of Investment No. of respondents

Liquidity 25

Source of income 25

Tax Benefit15

Capital appreciation 25

Others 10

Total 100

Page 23: Presentation on IIFL

Table 4.6: The important factor for taking account for investment purpose of the investors

INTERPRETATION INTERPRETATION

75% people are considered the factors risk as well as returns but, only 25% considered the both risk and returns factor.

Taking Account for Investment purpose No. of respondents

Risk 30

Returns 45

Both25

Total 100

Page 24: Presentation on IIFL

Table 4.7: The knowledge of share market of the Investors

INTERPRETATION INTERPRETATION

On that basis, we conclude that 25% people know about the securities investment and 20% people know nothing about the securities investments and 55% people have partial knowledge about it, so, some promotional activities are required for increasing the awareness about security market.

knowledge of share market No. of respondents

Partial 55

Completed 25

Nil20

Total100

Page 25: Presentation on IIFL

Table 4.9: The own of Demat A/c & Trading A/c of the Investors

INTERPRETATION INTERPRETATION

Among the sample, only 70% own a Demat account and Trading account. The rest 30% do not own a Demat account and Trading account because of being unaware of the concept. This also indicates the low awareness levels among potential investors regarding various institutions providing online trading and Demat services.

Own of Accounts No. of respondents

Yes 70

No 30

Total 100

Page 26: Presentation on IIFL

If Yes, then which company? (70 samples)Table 4.9 A.: The Investors as Various Companies in

A/c

INTERPRETATION INTERPRETATION

Among the sample, only 70% own a Demat account and Trading account. The rest 30% do not own a Demat account and Trading account because of being unaware of the concept. This also indicates the low awareness levels among potential investors regarding various institutions providing online trading and Demat services.

Own of Accounts No. of respondents

Yes 70

No 30

Total 100

Page 27: Presentation on IIFL

If Yes, then which company? (70 samples)Table 4.9 A.: The Investors as Various Companies

in A/c

INTERPRETATION INTERPRETATION

The survey shows that, out of 70 investors who are aware of Demat, 43% own a Demat and Trading A/c at India Infoline, 17% own a Demat account and Trading A/c at ICICI direct.com, 21% own a Demat and Trading A/c at Share Khan, 13% own a Demat and Trading A/c at Reliance Money and 6% are rest of the investors at any other company Demat and Trading A/c sample. This reveals the brand visibility of Demat services at Hyderabad.

Companies Names No. of respondents % of respondents

India Infoline Ltd. 30 43%

ICICI Direct.com 12 17%

Share khan15

21%

Reliance Money09

13%

Any Other 04

6%

Total70

100%

Page 28: Presentation on IIFL

If Yes, then which company? (70 samples)Table 4.9 B.: The source of Demat account and Online

trading related to India Infoline Ltd.,

INTERPRETATION INTERPRETATION The analysis shows that 11% of the investors consider TV as the most important source of information regarding Demat account. This is followed by Internet with 36%. 14% of the investors preferred Newspaper & Magazines as the information media. 22% of the investors Financial Advisor as financial investment regarding giving the information.10% of the investor are friends through information and remaining are 7% other sources information. This shows that Financial Advisor and Internet ad‘s provide most of the information regarding Demat services. This also shows that respondent is oriented towards seeking dedicated also and therefore may be better investor.

Know about that

accounts

No. of respondents % of respondents

Internet 25 36%

Television 08 11%

Financial Advisor 15 22%

Friends07

10%

Newspaper &

Magazines

1014%

Any Other 05

7%

Total70

100%

Page 29: Presentation on IIFL

If No, then which Company? (30 samples)Table 4.9 C.: The Investors as Various Companies in A/c

INTERPRETATION INTERPRETATION The survey indicates that those who are aware of Demat account and do not possess Demat account intend to open their Demat account at India Infoline Ltd. as 40%. 23% of the investors intend to open their Demat account at ICICI Direct, 17% of the investors intend to open their Demat account at Share Khan, 7% of the investors intend to open their Demat account at Reliance Money and remaining 13% are any other. This shows the brand visibility and preference among the investors.

A/C Opening want

to Companies

Names

No. of respondents % of respondents

India Infoline Ltd. 12 40%

ICICI Direct.com 07 23%

Share khan05

17%

Reliance Money02

7%

Any Other 04

13%

Total30

100%

Page 30: Presentation on IIFL

Table 4.15: The Satisfaction Services from India Infoline Ltd.,

INTERPRETATION INTERPRETATION

Considering the data collected it was found that 10% of people think that broking facility of India Infoline is better than its competitors while 90% think that it’s the vice-versa.

Present Satisfied Services No. of respondents

Yes 90

No 10

Total 100

Page 31: Presentation on IIFL

If Yes, then specify the reason of satisfaction with the current broking house?

(90 samples)Table 4.15 A.: The Satisfaction Services of India Infoline

Ltd.,

INTERPRETATION INTERPRETATION  According to the survey, the investors are mainly 33% influenced by quality of service and brokerage charges are 22% provided by the broking agency. Other factors regarding online services do not seem to have much influence on investors. This shows that only those financial institutions that can prove their better quality of service can grab the market share.

Present Satisfied

Services

No. of respondents % of respondents

Operating Expenses 15 17%

Brokerage charges 20 22%

Quality of service 30 33%

Demo’s & other

assistance

05 6%

Periodic holding

statement

15 17%

Others 05 6%

Total 90 100%

Page 32: Presentation on IIFL

Table 4.15 A.1.: The cross table of investing companies preferred and respondent satisfaction with services

I I

Companies Names

Present Satisfied Services

Brokerage charges

Quality of

service

Demo’s & other

assistance

Periodic holding

statement

Others

Total

India Infoline Ltd.

5 8 12 2 5 NIL 32

ICICI Direct.com

3 4 8 1 3 NIL 19

Share khan 2 3 5 2 3 NIL 15

Reliance Money 4 3 3 NIL 2 NIL 12

Any Other 1 2 2 NIL 2 5 12

Total 15 20 30 5 15 5 90

Page 33: Presentation on IIFL

FINDINGSThe awareness levels among investors regarding

Demat account and related services are moderate. The brand visibility of financial institutions providing

online trading and Demat services is very low. Television, Newspaper, Financial Advisor and Internet

are the most important sources of information for the investors regarding Demat services.

Relationship manager changes many times, it creates problem for the offline customers.

People want to invest their money in the security market but they have not the proper knowledge.

Lack of promotional activities undertaken by India Infoline Ltd., at Hyderabad.

Page 34: Presentation on IIFL

SUGGESTIONSProvide the facility of free demonstrations for all.More number of workshops, seminars, and

awareness programs etc. Must be conducted regarding Demat services and online trading and their benefits so as to bring up the awareness levels and channelize the potential investment.

There should be a limited number of clients under the relationship manger. So that he can handle new as well as old customer properly.

Introduction of more private players can help to increase the awareness levels regarding Demat and online trading services.

Page 35: Presentation on IIFL

CONCLUSIONSThe demerits of online trading are:  Many banks make the process of opening a Demat account a

cumbersome one by making numerous enquiries about the customers as the process needs it.

The charges involved in opening a Demat account are soaring. Even the other associated charges like transaction charge, statement charges and pledge charges are very high.

 The merits of online trading are: Securities can be held safe in a Demat account. This evades the

disadvantage of holding physical share certificates like wear and tear, damage to securities, loss of securities etc.

Demat account also helps the investors to purchase the shares in primary market.

Dematerialization eases the process of selling the securities thereby helping the investor to earn decent income.

Page 36: Presentation on IIFL

THANK YOU…