presentation on environmental scanning
TRANSCRIPT
What is environment?
Environment is the outside
the organization. It is the
sum-total of external factor
within which the enterprise
operates.
What is scanning the
marketing environment?
Environmental scanning can be
defined as the study and
interpretation of the political,
economic, social & technological
events & trends which influence a
business, an industry or even a
total market.
Micro Environment
Area inside a company.
Affects the marketing department
planning strategies.
All department must “think
consumer” & work together to
provide superior customer value &
satisfaction.
Micro Environment
Organization internal environment
Suppliers
Customers
Competitors
Marketing intermediaries
Micro Environment
Public
1. Financial publics
2. Media publics
3. Government
4. Citizen-action publics
5. Local publics
6. General publics
7. Internal publics
Macro Environment
Macro environment forces are
those which lie outside the firm
and which exist generally in the
surrounding environment.
It is made up of uncontrollable
factor.
The firm has no power to control
over them.
Macro Environment
Demographic forces : It is the study of human population in terms of
Size
Density
Age
Sex
Occupation
Marital status
Literacy
Income
Macro Environment
Marketers study the following
factors and trends under
economic environment :
Changes in real-income level.
Changes in income distribution as
well as average income.
Changing consumer expenditure
pattern.
Macro Environment
Changes in major economic variables such as cost of living, interest rates, and savings and borrowing patterns which have a large impact on the markets.
Trends in government expenditure and economic plans and policies.
Changes in legal restrictions.
Macro Environment
Natural forces : It involves natural
or physical resources which are
needed as input by the marketers or
which are affected by the marketing
activities.
Two types of natural forces
1. Renewable
2. Non-renewable
Macro Environment
Technological forces
Therefore the marketers are
required to watch the following
trends in technology for their
survival and successful
continuance.
1. Accelerating pace of
technological change
2. Higher R & D Budgets
Macro Environment
The following are the
important laws passed in this
connection:
The monopolies and restrictive
trade practices act.
The consumer protection act.
The essential commodities act.
The standard weights and
measures act.
Macro Environment
The sale of goods act.
The common carriers act.
The shop & establishment act.
The packed commodities regulation
act.
The patent act.
The Indian contract act.
The factories act.
The negotiable act.
The environment act.
Macro Environment
Social and cultural forces
There are 3 aspects of social
environment :
Changing in life-styles and social
values of the people
Major social problem
Growing consumerism