presentation glm
TRANSCRIPT
Customer Presentation
Presented byJohn A. Frank, MPA
Customer Presentation Slide 2
Definition - LIFE MATTERS!
LIFE (noun): The state of being alive includinglife episodes, events.
MATTERS! (verb): Be of importance; have significance, consequence.
When LIFE presents you with difficult choices; . . . . be sure you choose the one that MATTERS!'
Customer Presentation Slide 3
IntroductionIs Your World in Turmoil?
• Do you feel like your life is a constant struggle between what you’re doing and what really needs to be done? Do you know exactly whatyour ‘Main Thing’ is and how to achieve it?
• Leadership experts tell us ‘Change is Good’ and the most successful companies are led by disruptive leaders who ‘Think Out of the Box.’
• But how do leaders determine which changes are good? And how can they be certain their radical ideas will bring the hoped for results ─ not just for their organization but for employees and stakeholders as well?
• 'LIFE MATTERS!' was established for the purpose of providing training and coaching to key personnel who are concerned about how their decisions affect their organization and the world around them.
Customer Presentation Slide 4
We can help you with . . .• ways to maintain your competitiveness.• challenges to your people to constantly improve and
develop their knowledge and job skills.• exposure of your key people to trainers with a wealth of real
business experience.• a consultative approach to training through partnership.• improvements in communication skills to create and
maintain good internal and external relationships.• exposure to the latest developments in new management
thinking.• maximum value for your training and consulting budget.
LIFE is Short! Do What MATTERS!!
Why Choose ‘LIFE MATTERS!’?
Customer Presentation Slide 5
How We WorkWe promise satisfaction in all our work• Guarantee - the best possible quality of training and consulting services.• Nondisclosure Agreement - we respect your proprietary information.• Pre-work - no charge for pre-meetings and discussions• Training Venue and Course Materials - we can handle all arrangements.• Attendance Records - records are always maintained for each class or session.• Training Certificate - provided for all business skills courses. • Follow-up - exit briefing upon completion of each delivery.• Help Available - we are accessible for questions for 6-months after each event.
Customer Presentation Slide 6
Great Leaders formulate Great Questions!Let’s focus on a BIG and SPECIFIC goal!
I agree! What can we do to DOUBLE our sales in six months?
Customer Presentation Slide 7
Courses
TRAINING COURSES• Tailored Courses
We can tailor any of our Courses to your particular needs.• Location
We can provide Courses at your facility or or at any other location you prefer (Hotel, Conference Center, etc.).
• LevelThe same course can be tailored to different staff levels or departments (e.g. Management, Administration staff, etc.).
Customer Presentation Slide 8
CoursesOUR TRAINING COURSES
• Sample Business Skills TrainingAssertiveness SkillsChange ManagementCoaching Skills for ManagersStress ManagementEmotional IntelligenceFinance WorkshopNegotiating SkillsNew Leader TrainingProject Management FundamentalsSituational LeadershipNew Time Management Techniques
Customer Presentation Slide 9
CoursesOUR TRAINING COURSES (Continued)
• Human Resources SkillsRecruitment Interview SkillsSelf-Motivation SkillsTrain the Trainer
• Quality ManagementConducting Internal AuditsCustomer Relations ManagementISO Implementation and Assessment
• Communication SkillsNetworking – What’s Your Elevator Pitch?Internal CommunicationsProfessional Report WritingEnhance Your Speaking Skills
Customer Presentation Slide 10
Tailored Courses
YOUR COURSEMade To Measure• If we do not have a course already
prepared for your needs – please ask us for a quotation.
• We will prepare a proposal to meet your wishes.
Customer Presentation Slide 11
Company teams study their options during ‘Finance Workshop’
Public Courses
Customer Presentation Slide 12
Services ProvidedWhat Else do We Do?
CONSULTING AND FACILITATING• Consulting and Coaching Services
Senior Level Coaching, Balanced Scorecard, Change Management, Training Needs Assessment, Project Management, Quality Assuranceand ISO 9001 Review.
• 4G Business Solutions“One-Stop” Shop for strategic positioning, leader coaching and company or team facilitation for today’s busy executives and management teams.
Customer Presentation Slide 13
Consulting
OUR CONSULTING SERVICES• Executive Coaching and Mentoring• Assistance with Managing Situational Changes• Balanced Scorecard Implementation• Project Management Assistance• Customer Service Review and Assistance• Rescue Management• Planning and Conducting of Internal Audits• Temporary Loan of Skilled Managers or Technical Staff
Customer Presentation Slide 14
Leadership Facilitation
““The Power of AlignmentThe Power of Alignment””
Customer Presentation Slide 15
Goal: Full AlignmentStrategy
Processes Customers
People
STAYING CENTERED STAYING CENTERED –– BALANCE AND FOCUSBALANCE AND FOCUS
The Power of Alignment
We facilitate Team ChangeWe facilitate Team Change
We teach Business SkillsWe teach Business Skills
We help identify StrategiesWe help identify Strategies
We coach LeadersWe coach Leaders
From “The Power of Alignment” by George Labovitz and Victor Rosansky
Customer Presentation Slide 16
2-Hour Public SeminarsPOWER LUNCH
Customer Presentation Slide 17
2-Hour ‘In-House’ Mini Training Modules
Active ListeningAnger ControlAppraising PeopleAssertive CommunicationsBody LanguageBrain Storming TechniquesCoaching SkillsComposing Effective E-mailsControlling Negative ThoughtsCorporate Lifestyle SolutionsCreating RapportCreative ThinkingCross Cultural CommunicationsCustomer SatisfactionDelegation or “How to let go!”
Developing Your CareerEmotional IntelligenceEmpowermentFacilitation SkillsHealth and FitnessHandling ComplaintsHandling Difficult SituationsHiring Smart Leadership versus ManagementLeading Successful MeetingsLetter Writing Making PresentationsManaging ConflictManaging DiversityIntro to Mind Mapping
MotivationNegotiation SkillsNetworking with PeopleParticipating in MeetingsPersonal Development PlanningPersonal Wealth ManagementProblem SolvingQuestioning Skills Risk ManagementStress ManagementTelephone CommunicationsVirtual TeamsWork Hard and Go Home on TimeWriting Reports
SAMPLE TOPICS
Let us have your ideas!
Customer Presentation Slide 18
Bus. Skills Training
LIFE MATTERS! = One-Stop Business Solutions
4G BUSINESS SOLUTIONS
Coaching Consulting Soft-SkillsTrainingStrategic Positioning
Change ManagementStaff Orientation & Training
Customer Presentation Slide 19
How to Contact Us
LIFE MATTERS!www.golifematters.com
Email: [email protected]: +1 (239) 233-1392
1009 SE 46th Lane, Unit 105Cape Coral, FL, 33904-8845