presentation dinta project

DINTA – der Digitale Integrationsassistent 06.03.2015

DINTA – der digitale Integrationsassistent www.dinta.de

DINTA – der digitale Integrationsassistent - www.dinta.de

DINTA The Digital Migration Assistant

a research project funded by the German Ministry for Education and Research



2

Contents

• Who is Minor?

• The context: labour shortages and new labour migration to Germany

• What is the DINTA project about?

• Findings so far

• What can the Digital Integration Assistant do?

• Next steps

• The DINTA offer to partners



1. WHO IS MINOR?



4

Minor Kontor

• Founded in 2010, Minor e. V. is a new “think and do tank” that specialises in applied research on how disadvantaged groups can be empowered to improve their access and chances in education and work in Germany and Europe

• Minor also carries out pilot projects and training programmes to tests and further develop its research findings

• The Minor team consists of social researchers, educators and media and technology specialists

• More information (in German) on: www.minor-kontor.de

21.11.2014 4

http://www.minor-kontor.de/





2. THE CONTEXT: LABOUR SHORTAGES & NEW LABOUR MIGRATION TO GERMANY



6

Labour shortages & new labour migration to Germany

• Labour shortages in Germany are creating an increasing demand for migrant workers in several industries

• The recruitment, language training and integration support of a migrant worker require considerable investment (financial, material and staff time) from the employers

• A sustainable professional and social integration of migrant workers is a complex process that requires the coordinated efforts of many different actors to be successful

• Current initiatives to recruit migrant workers to Germany report failure rates of up to 20%

• Capturing the experiences and perspective of all involved stakeholders and particularly of migrant workers on the migration and integration process is vital to understanding how to make it more successful for all involved



Integrating migrant workers successfully is a significant challenge for German employers

„I thought it would be easier to learn German. I don‘t like depending on others. I hate it. The first three months I really felt powerless - although I speak English and although many people speak English. (...) At the beginning for example I would only shop in supermarkets so I wouldn‘t need to speak to anybody. (...) In my opinion, the main problem is that the German institutions have not yet really understood how important it is to offer language support right away.“

Paolo (38)

Kraußlach & Duschl, 2015



3. WHAT IS THE DINTA PROJECT ABOUT?



9

Research project DINTA – the digital migration assistant

• The DINTA project seeks to explore:

How the social and professional preparation and integration processes of migrant workers in German companies can be supported by digital technologies to become more sustainable and more successful for all involved actors

• Focus on the example of: migrant care workers from Spain and the Philippines in German care homes

• Funded by: German Ministry for Education and Research

• Duration: November 2014 - April 2016



4. FINDINGS SO FAR



11

The migration and integration process

Migration phase:

Pre-Migration phase

Arrival and orientation

Settlement Participation

Approx. duration

6-12 months before departure

< 6 months after arrival

6 months – 3 years

> 3 years

OECD, International Migration Outlook 2014, S. 124



12

The stakeholders of the migration and integration processes

Migrant workers

Recruiters Employ-

ers Existing

staff

Support organi-sations

Family of migrants

Migration phase:

Pre-Migration phase

Arrival and orientation

Settlement Participation

Approx. duration

6-12 months before departure

< 6 months after arrival

6 months – 3 years

> 3 years



13

Information and support needs of migrants

Migration phase

Pre-Migration Arrival and orientation Settlement

Migrants

•Adminitrative requirements (visa etc.) •Language learning to B2 •Information about Germany, industry and employer •Information about family reunification • …

• Obtaining and maintaining work permit •Language learning B2/C1 •Orientation about daily life in Germany •Keeping contact with family and friends •Getting to know new work enviroment •Getting to know new colleagues • Networking with other migrants

•Confirming residence status •Using information and advice offers •Learning specialist vocabulary C1 •Family reunification • …



14

Risk factors and challenges for different stakeholders

Migration-phase Pre-Migration Arrival and orientation Settlement

Migrants

•Lack of information •False expectations of work, salary, living conditions in Germany

•Disappointed expectations in work and salary •Culture shock

•Long-term career perspective •Social integration at work and outside of work

Existing staff •Uncertainty about support needs of new colleagues

•Stress from mentoring •Stress from demands on knowledge of foreign language

•Intercultural conflicts •Disappointed expectations

Management

•Funding the recruitment and the integration support •Finding contacts with local support organisations

•High risk of return to home country •Risk of losing staff to other employers

•High risk of return to home country •Risk of losing staff to other employers



5. WHAT CAN THE DIGITAL INTEGRATION ASSISTANT DO?



16

DINTA – part Wikipedia, Yellow Pages & Facebook

Multilingual Knowledge

base

Collaboration in creating

new content

Chat bw. users

User registration

Multilingual dictionary

Accessible from work and home

For researching terminology at work as well as finding where

to open a bank account

Using the multilingual knowledge base as a dictionary for hard to

learn terms (professional or adminitrative)

Users can create new information from

informal chats

Informal communication

Access only for users belonging to the

company

Multilingual knowledge base with terminology

for work as well as relevant terms outside

of work



6. NEXT STEPS



18

Time plan for online survey and prototyping

Recruitment of partners

for prototying

Preparing DINTA-

contents for local

requirements

Distributing the online-survey to

participants

Recruitment of prototyping

participants via online-

survey

Participants test DINTA-

platform during

prototyping

Evaluation Prototyping and Survey

September 2015

September- October

2015

September – October

2015

September – October

2015

Nov – January

2015

January-March 2015



19

Online Survey

Survey in the Philippines: www.soscisurvey.de/dinta1 Survey in Germany: www.soscisurvey.de/dinta2

Online survey to capture - the support needs and - information- channels used by migrant workers, who want to or who do already live and work in Germany. All participants receive a reward for their participation.



20

Testing the prototype

Language Switch

Document Database

Collaboration Tool

Knowledge Base about working and living in

Germany

Multilingual Glossary



7. THE DINTA OFFER TO PARTNERS



22

What Minor is offering

• Rewards for all participants of online-survey

• Digital, multilingual knowledge base and support platform on the following topics:

▪ Care work in Germany

▪ Living in Germany

▪ Preparing for your move to Germany

▪ Contacts to local support organisations

• Providing mobile devices for the prototyping in the companies in Germany

• Offering mentoring support by mother-tongue mentors during the pre-migration and the orientation phase

• Providing partners with the survey results and the prototyping evaluation



23

What Minor is looking for from partners

• Feedback about the content of the DINTA knowledge database

• Help with recruiting participants for the online survey and the prototyping or with establishing contacts to partners in the Philippines

• We are looking for 50 participants for the online survey in the Philippines



ANY QUESTIONS? PLEASE GET IN TOUCH

Tobias Stapf [email protected]

www.minor-kontor.de/forschung/dinta www.dinta.de




http://www.minor-kontor.de/forschung/dinta



http://www.dinta.de/

presentation dinta project

Government & Nonprofit