presentation chme conference 2014
TRANSCRIPT
Learning from the Discourse of Culinary
Entrepreneurship
Dr. Sjoerd Gehrels
Academy of International Hospitality Research
Stenden Hotel Management School
Leeuwarden, The Netherlands
Council for Hospitality Management Education
Annual Research Conference 2014
Stenden University of Applied Sciences
• Stenden University of Applied Sciences, Leeuwarden,TheNetherlands: 12.000 students
• Portfolio of programmes: Associate, Bachelor and Master Degrees
• Campuses in South-Africa, Qatar, Thailand and Bali
• Largest BBA (4-year) in International Hospitality Management Programme in Europe: 2400 students
• International Double Degree Master Programmes: Hospitality & Service Management validated by University of Derby (per 2015, now London Met)
‘Researching Work and Learning’ :
Reflexive Practice in Hospitality Management Education
Background
Sjoerd Gehrels, Course Leader, Master in International Service Management
& Researcher in the Academy of International Hospitality Research (AIHR)
Professional Experience
10 years Hospitality Industry; Upper Segment Restaurants (1979 - 1988)
25½ years Higher Education, Hospitality Management (1989 - now)
Education (HE)
Diploma Management, University of Groningen/Ch. of Commerce, NL (1994)
MSc Tourism & Hospitality Education, University of Surrey, UK (1999)
MBA (Hospitality), Oxford Brookes University, UK (2004)
Doctor of Education – EdD, University of Stirling, UK (2013)
Background of the research
- Academy of International Hospitality Research (Research Unit Stenden Hotel Management School)
- Research Programme: Innovation in Hospitality
- Where is the future of hospitality? how/ where/ why is hospitality developing?
- The Study for Hospitality: industry & education
- Doctor of Education degree study: reflexive practitioner
Core questions for Stenden HMS are addressed by AIHR:
What is the essence of hospitality and hospitableness? How
can we effectively train/ educate in hospitality and
hospitableness? (The Study of Hospitality)
Where is the future of hospitality? How/ where/ why is
hospitality developing? (The Study for Hospitality)
Three levels of sustainability in hospitality and tourism.
How can hospitality and tourism be sustained and
sustainable in the future?
Output of this entrepreneurs research
Gehrels, S. A. (2013). Successful Small
Upper Segment Culinary Restaurant
Owners’ influence on Hospitality
Management Education. European
Journal of Tourism Research. 6(2)
Gehrels, S. A. (2014). Grounded Theory
Application in Doctorate Research.
Research in Hospitality Management.
3(1).
Aim
To explore how the contextual characteristics of successful small upper segment culinary restaurant owners (SSUSCROs) potentially can be used in hospitality management education, to have students, faculty, programme and management connect to the industry.
Essence To learn from the practice among a specific
group of entrepreneurs and develop insights for education.
My experience in the SSUSCRO restaurants (10 years)
Four reflexive narratives defining questions & purpose
InterviewingSSUSCROs
Literature: research and context
Grounded theory approach
LiteratureMemosConstant comparison
Coding
Categorizing
Grounded Theory:• SSUSCRO Social Construct• Narrative – Living the Business, Lessons for Practice
Theorizing
Literature (about the entrepreneurs as people)
• Balazs, K. (2001). Some like it haute: Leadership lessons from France’s great chefs.
• Balazs, K. (2002). Take One Entrepreneur: The Recipe for Success of France’s Great Chefs.
⇒ Praising the SSUSCROs
• Johnson, C., Surlemont, B., Nicod, P., & Revaz, F. (2005). Behind the Stars: A Concise Typology of Michelin Restaurants in Europe.
⇒ Problems occur
• Kets de Vries, M. F. (1985). The Dark Side of Entrepreneurship. Jones, C., & Spicer, A. (2009). Unmasking the Entrepreneur.
⇒ Critical investigation needed
⇒ Nothing from within the Dutch culinary entrepreneurship context
ConclusionsA. Advice to Would Be SSUSCROs
1. Entering
2. Sustaining
3. Exiting
B. Education and Support
1. Encountering the SSUSCRO’s World
2. Modelling SSUSCRO’s Influence
3. Accommodating Hyperactivity
C. Bridging the Gap between Two Worlds (Indust. & Educ.)
1. Difficult Communication
2. Differences in Professional Cultures
3. Connecting by Metaphor
4. Getting People Involved
Conclusions example: Work & Learning – Connecting by Metaphore
Metaphorical comparison between education and the restaurant sector