PRESENTATION CATALOGUE 2012

Qualification and Continuous Training in

Insurance Supplier of training programmes in the field of insurance,

registered by the Insurance Supervisory Commission under number F -0020 - 03.08.2011

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"Qualification in the field of general insurance", a training programme for individuals working in the distribution of insurance products Fee: RON 1,100 + VAT/participant

Examination fee and course completion certificate fee: RON 500 + VAT/participant

Re-examination fee and course completion certificate fee: RON 700 + VAT/participant

Duration: 5 days / 50 hours

Target group: Insurance agents, natural persons and legal entities, insurance brokers, insurance companies

Enrolment requirements: graduate of secondary education institutions and/or of higher education institutions

Objectives:

1. Knowledge of the legal framework required to conduct insurance activities and insurance brokerage, including the legal

framework related to consumer protection, protection of personal data and preventing and combating money laundering.

2. Learning the basics of insurance: the notion of risk and risk protection, participants in the insurance process, types of insurance,

specificities of the main categories of insurance products, the insurance market, specialised institutions

3. Learning the basic principles of business communication and negotiation and the sales techniques specific to insurance products.

Course Thematics:

Specific legislation for insurance activities and insurance brokerage - 8 hours

Principles of the insurance activity - 9 hours

Implications of special laws on the insurance business - 3 hours

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Individual study - 5 hours (a certificate will be required, showing that the required number of hours of individual study has been

pursued)

Types of insurance products - 3 hours

Overview of the types of general insurance - 9 hours

Basic principles for successful insurance sales - 1 hour

Structure of the general insurance products sales process – 2 hours

Individual study - 10 hours (a certificate will be required, showing that the required number of hours of individual study has been

pursued)

Forms of assessment: Written examination, based on a multiple-choice test with 25 questions and five possible answers for each question, only one of them being the correct one.

Number of correct answers:

1-5 6-9 10-12 13-15 16-18 19-20 21-22 23 24 25

Note: 1 2 3 4 5 6 7 8 9 10

Minimum passing requirements: Correct answers to 19 questions (76 % of the total number of questions) = 6

References:

* Law no. 136/1995 on insurance and reinsurance in Romania, published in the Official Gazette., Part I, no. 303 of 30.12.1995, as

subsequently amended and supplemented

* * Law no. 32/2000 on insurance and insurance surveillance, published in the Official Gazette, Part I, no. 148 din 10.04.2000, as

subsequently amended and supplemented

Page 4 / 17

* * Law no. 260/2008 on compulsory insurance of households against earthquakes, landslides or flooding, published in the

Official Gazette, Part I, no. 757 of 10.11.2008

* * Order no. 10/2007 to implement the CSA regulations on the Register of insurance and/or reinsurance brokers, published in

the Official Gazette, Part I, no. 553 of 14 August 2007, as subsequently amended and supplemented

* * Order no. 24/2008 to implement the CSA regulations on preventing and fighting money laundering and financing terrorism

via the insurance market, published in the Official Gazette, Part I, no. 12 of 07.01.2009

* * Order no. 23/2009 to implement the Regulations on the information that insurers and insurance brokers are required to

provide customers and other items that must be included in the insurance contract, published in the Official Gazette, Part I no.

908 of 23.12.2009, as subsequently amended and supplemented

* * Order no. 5/2011 amending and supplementing the Regulations on preventing and fighting money laundering and financing

terrorism via the insurance market, implemented by Order no. 24/2008, published in Official Gazette, Part I, no. 185 of

16/03/2011

V. Nemeş, Insurance Law, Hamangiu Publishing House, Bucharest, 2009

E.-C. Petrescu, Insurance Marketing, Uranus Publishing House, Bucharest, 2005

o Văcărel, Fl. Bercea, Insurance and reinsurance, Expert Publishing House, Bucharest, 2007

* * Law no. 677/2001 on the protection of individuals regarding personal data processing and the free movement of such data,

published in the Official Gazette, Part I, no. 790 of 12.12.2001, as subsequently amended and supplemented

* * Law no. 656/2002 on preventing and punishing money laundering, published in the Official Gazette, Part I, no. 904 of

12.12.2001, as subsequently amended and supplemented

Page 5 / 17

* * Ordinance no. 21/1992 on consumer protection, republished in the Official Gazette., Part I no. 208 of 28.03.2007, as

subsequently amended and supplemented

"Qualification in the field of life insurance", a training programme for individuals working in the distribution of insurance products Fee: RON 1100 + VAT/participant

Examination fee and course completion certificate fee: RON 550 + VAT/participant

Re-examination fee and course completion certificate fee: RON 700 + VAT/participant

Duration: 5 days / 50 hours

Target group: Insurance agents, natural persons and legal entities, insurance brokers, insurance companies

Enrolment requirements: graduate of secondary education institutions and/or of higher education institutions

Objectives:

1. Knowledge of the legal framework required to conduct insurance activities and insurance brokerage, including the legal

framework related to consumer protection, protection of personal data and preventing and combating money laundering.

2. Learning the basic principles of business communication and negotiation and of the sales techniques specific to insurance

products.

3. Learning the basic principles of business communication and negotiation and the sales techniques specific to insurance products.

Course Thematics:

Specific legislation for insurance activities and insurance brokerage - 8 hours

Principles of the insurance activity - 9 hours

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Implications of special laws on the insurance business - 3 hours

Individual study - 5 hours (a certificate will be required, showing that the required number of hours of individual study

has been pursued)

Types of life insurance products (traditional life insurance, unit-linked/investment life insurance, personal insurance,

other than life insurance) - 5 hours

Business communication - 1 hour

Basic principles for successful insurance sales - 1 hour

Systems of the sales activity - 8 hours

Individual study - 10 hours (a certificate will be required, showing that the required number of hours of individual study

has been pursued)

Forms of assessment: Written examination, based on a multiple-choice test with 25 questions and five possible answers for each question, only one of them being the correct one.

Number of correct answers:

1-5 6-9 10-12 13-15 16-18 19-20 21-22 23 24 25

Note: 1 2 3 4 5 6 7 8 9 10

Minimum passing requirements: Correct answers to 19 questions (76 % of the total number of questions) = 6

References:

* Law no. 136/1995 on insurance and reinsurance in Romania, published in the Official Gazette., Part I, no. 303 of 30.12.1995, as

subsequently amended and supplemented

Page 7 / 17

* * * Law no. 32/2000 on insurance and insurance surveillance, published in the Official Gazette, Part I, no. 148 din 10.04.2000,

as subsequently amended and supplemented

* * * Law no. 260/2008 on compulsory insurance of households against earthquakes, landslides or flooding, published in the

Official Gazette, Part I, no. 757 of 10.11.2008

* * * Order no. 10/2007 to implement the CSA regulations on the Register of insurance and/or reinsurance brokers, published in

the Official Gazette, Part I, no. 553 of 14 August 2007, as subsequently amended and supplemented

* * * Order no. 24/2008 to implement the CSA regulations on preventing and fighting money laundering and financing terrorism

via the insurance market, published in the Official Gazette, Part I, no. 12 of 07.01.2009

* * * Order no. 23/2009 to implement the Regulations on the information that insurers and insurance brokers are required to

provide customers and other items that must be included in the insurance contract, published in the Official Gazette, Part I no.

908 of 23.12.2009, as subsequently amended and supplemented

* * * Order no. 5/2011 amending and supplementing the Regulations on preventing and fighting money laundering and

financing terrorism via the insurance market, implemented by Order no. 24/2008, published in Official Gazette, Part I, no. 185 of

16/03/2011

V. Nemeş, Insurance Law, Hamangiu Publishing House, Bucharest, 2009

E.-C. Petrescu, Insurance Marketing, Uranus Publishing House, Bucharest, 2005

I. Văcărel, Fl. Bercea, Insurance and reinsurance, Expert Publishing House, Bucharest, 2007

* * * Law no. 677/2001 on the protection of individuals regarding personal data processing and the free movement of such data,

published in the Official Gazette, Part I, no. 790 of 12.12.2001, as subsequently amended and supplemented

Page 8 / 17

* * * Law no. 656/2002 on preventing and punishing money laundering, published in the Official Gazette, Part I, no. 904 of

12.12.2001, as subsequently amended and supplemented

* * * Ordinance no. 21/1992 on consumer protection, republished in the Official Gazette., Part I no. 208 of 28.03.2007, as

subsequently amended and supplemented

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“Professional qualification of managers of legal entities operating as brokers” training programme

Fee: RON 1100 + VAT/participant

Examination fee and course completion certificate fee: RON 550 + VAT/participant

Re-examination fee and course completion certificate fee: RON 700 + VAT/participant

Duration: 5 days / 50 hours

Target group: Insurance agents, natural persons and legal entities, insurance brokers, insurance companies

Enrolment requirements: graduate of secondary education institutions and/or of higher education institutions

Objectives:

In-depth knowledge of the legal framework required to conduct insurance activities and insurance brokerage, including the

legal framework related to consumer protection, protection of personal data and preventing and combating money

laundering.

Improving knowledge about the principles of the insurance business, the categories of insurance products, the insurance

market, and the specialised institutions.

Assimilation of the basic principles of human resource management and organisation management.

Course Thematics:

Specific legislation for insurance activities and insurance brokerage - 7 hours

Principles of the insurance activity - 5 hours

Ethics in Insurance - 1 hour

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Implications of special laws on the insurance business - 3 hours

Types of insurance products - 16 hours

Human resource management and organisation management - 3 hours

Individual study - 15 hours

Forms of assessment: Written examination, based on a multiple-choice test with 25 questions and five possible answers for each question, only one of them being the correct one. Assessment chart:

Number of correct answers:

1-5 6-9 10-12 13-15 16-18 19-20 21-22 23 24 25

Note 1 2 3 4 5 6 7 8 9 10

Minimum passing requirements: Correct answers to 19 questions (76 % of the total number of questions) = 6

References:

* * Law no. 136/1995 on insurance and reinsurance in Romania, published in the Official Gazette., Part I, no. 303 of 30.12.1995,

as subsequently amended and supplemented

* * * Law no. 32/2000 on insurance and insurance surveillance, published in the Official Gazette, Part I, no. 148 din 10.04.2000,

as subsequently amended and supplemented

* * * Law no. 260/2008 on compulsory insurance of households against earthquakes, landslides or flooding, published in the

Official Gazette, Part I, no. 757 of 10.11.2008

* * * Order no. 10/2007 to implement the CSA regulations on the Register of insurance and/or reinsurance brokers, published in

the Official Gazette, Part I, no. 553 of 14 August 2007, as subsequently amended and supplemented

Page 11 / 17

* * * Order no. 24/2008 amended and supplemented by Order no. 5/2011 to implement the CSA regulations on preventing and

fighting money laundering and financing terrorism via the insurance market, published in the Official Gazette, Part I, no. 12 of

07.01.2009

* * * Order no. 23/2009 to implement the Regulations on the information that insurers and insurance brokers are required to

provide customers and other items that must be included in the insurance contract, published in the Official Gazette, Part I no.

908 of 23.12.2009, as subsequently amended and supplemented

Page 12 / 17

Continuous Professional Training Programme for individuals working in the distribution of life insurance Fee: RON 440 + VAT/participant

Examination fee and course completion certificate fee: RON 550 + VAT/participant

Re-examination fee and course completion certificate fee: RON 700 + VAT/participant

Duration: 2 days / 20 hours

Target group: Insurance agents, natural persons and legal entities, insurance brokers, insurance companies

Enrolment requirements: graduate of secondary education institutions and/or of higher education institutions

Objectives:

In-depth knowledge of the legal framework required to conduct insurance activities and insurance brokerage, including the legal

framework related to consumer protection, protection of personal data and preventing and combating money laundering.

Improving knowledge regarding: o the principles of the insurance business; o life reinsurance products o the insurance market; o specialised institutions.

Course Thematics:

The legal framework of the insurance business - 4 hours

Principles of the insurance business and life insurance products – 4 hours The general principles of the sales and negotiation techniques of life insurance products and general principles of ethics in insurance - 3 days Implications of special laws on the insurance business - 2 days

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Individual study - 7 hours

Forms of assessment: Written examination, based on a multiple-choice test with 25 questions and five possible answers for each question, only one of them being the correct one. Assessment chart:

Number of correct answers:

1-5 6-9 10-12 13-15 16-18 19-20 21-22 23 24 25

Note 1 2 3 4 5 6 7 8 9 10

Minimum passing requirements: Correct answers to 19 questions (76 % of the total number of questions) = 6

References:

* * Law no. 136/1995 on insurance and reinsurance in Romania, published in the Official Gazette., Part I, no. 303 of 30.12.1995,

as subsequently amended and supplemented

* * * Law no. 32/2000 on insurance and insurance surveillance, published in the Official Gazette, Part I, no. 148 din 10.04.2000,

as subsequently amended and supplemented

* * * Law no. 260/2008 on compulsory insurance of households against earthquakes, landslides or flooding, published in the

Official Gazette, Part I, no. 757 of 10.11.2008

* * * Order no. 10/2007 to implement the CSA regulations on the Register of insurance and/or reinsurance brokers, published in

the Official Gazette, Part I, no. 553 of 14 August 2007, as subsequently amended and supplemented

Page 14 / 17

* * * Order no. 24/2008 amended and supplemented by Order no. 5/2011 to implement the CSA regulations on preventing and

fighting money laundering and financing terrorism via the insurance market, published in the Official Gazette, Part I, no. 12 of

07.01.2009

* * * Order no. 23/2009 to implement the Regulations on the information that insurers and insurance brokers are required to

provide customers and other items that must be included in the insurance contract, published in the Official Gazette, Part I no.

908 of 23.12.2009, as subsequently amended and supplemented

Page 15 / 17

Continuous professional training programme for individuals working in the distribution of general insurance

Fee: RON 440 + VAT/participant

Examination fee and course completion certificate fee: RON 550 + VAT/participant

Re-examination fee and course completion certificate fee: RON 700 + VAT/participant

Duration: 2 days / 20 hours

Target group: Insurance agents, natural persons and legal entities, insurance brokers, insurance companies

Enrolment requirements: graduate of secondary education institutions and/or of higher education institutions

Objectives:

In-depth knowledge of the legal framework required to conduct insurance activities and insurance brokerage, including the legal

framework related to consumer protection, protection of personal data and preventing and combating money laundering.

Improving knowledge regarding: o the principles of the insurance business; o general insurance products; o the insurance market; o specialised institutions.

.

Course Thematics:

The legal framework of the insurance business - 4 hours

Principles of the insurance business and general insurance products – 4 hours

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The general principles of the sales and negotiation techniques of general insurance products and general principles on ethics in

insurance - 3 hours

Implications of special laws on the insurance business - 2 hours

Individual study - 7 hours

Forms of assessment: Written examination, based on a multiple-choice test with 25 questions and five possible answers for each question, only one of them being the correct one. Assessment chart:

Number of correct answers:

1-5 6-9 10-12 13-15 16-18 19-20 21-22 23 24 25

Note 1 2 3 4 5 6 7 8 9 10

Minimum passing requirements: Correct answers to 19 questions (76 % of the total number of questions) = 6

References:

* * Law no. 136/1995 on insurance and reinsurance in Romania, published in the Official Gazette., Part I, no. 303 of 30.12.1995,

as subsequently amended and supplemented

* * * Law no. 32/2000 on insurance and insurance surveillance, published in the Official Gazette, Part I, no. 148 din 10.04.2000,

as subsequently amended and supplemented

* * * Law no. 260/2008 on compulsory insurance of households against earthquakes, landslides or flooding, published in the

Official Gazette, Part I, no. 757 of 10.11.2008

* * * Order no. 10/2007 to implement the CSA regulations on the Register of insurance and/or reinsurance brokers, published in

the Official Gazette, Part I, no. 553 of 14 August 2007, as subsequently amended and supplemented

Page 17 / 17

* * * Order no. 24/2008 amended and supplemented by Order no. 5/2011 to implement the CSA regulations on preventing and

fighting money laundering and financing terrorism via the insurance market, published in the Official Gazette, Part I, no. 12 of

07.01.2009

* * * Order no. 23/2009 to implement the Regulations on the information that insurers and insurance brokers are required to

provide customers and other items that must be included in the insurance contract, published in the Official Gazette, Part I no.

908 of 23.12.2009, as subsequently amended and supplemented