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• The largest privately owned logistics carrier in the UK
• Manual Sortation
• Operating for over 20 years
• Network of over 65 UK overnight parcel depots
• 12 2Man depots (including Scotland & Ireland)
• Professional dedicated Customer Service Team
• Carry for Blue Chip Companies
Large enough to handle all freight,
small enough to care
Insight into XDP
InsightInsight
What sets XDP aside from other delivery
companies is the fact we operate our own
logistics network. Our 9-acre central
distribution site is well positioned in the
heart of the Midlands, just off junction 9 of
the M42.
Head Office – Curdworth House
Network - Fleet
Central Hub
• No residential Address Surcharge
• No Carded Re-Delivery Surcharge
• No Extra Cost for Holding Carded Goods
• We Deliver to Mainland UK, Scottish Offshore Islands, Ireland, Channel Isles
• Dedicated Account Manager
• Monthly KPI and Review Meetings
• Daily Exception Reports
No Hidden Costs
REPORTING
The reporting menu option is where you can perform searches on single or multiple
consignments. You just need to enter your date range and select from services at bottom of
page. You can report using either consignment number or postcode. You can report on the
following criteria:-
Delivered, Out for Delivery, Out for Collection, Other, Carded, Check Address, Book In,
Service Fail, Returns, Re-Direct, Nothing to Collect and Missing.
• XDP uses a handheld phone scanner unit to complete deliveries and collections
• Each of these units is running on our custom in-house developed software.
• Each of these units are fully tracked and provide accurate up-to-date information about your consignments / shipments
Equipment used by XDP
• Our Drivers use something called ‘Runsheets’ to carry out the deliveries to our customers.
• Each of these ‘Runsheets’ contain information about each allocated delivery, such as:Delivery Address / Additional Contact
InformationDelivery NotesCustomer Notes
Our Runsheets also contain unique ‘Data Matrix Codes’ that allow our Phone Scanner Units to access all of the above information and carry out the deliveries.
Runsheet Used by Our Drivers
• At the start of each day, our drivers will load the ‘Runs’ assigned to them.
• Once a driver loads a ‘Run’ on their scanner units, using the Data Matrix Code at the bottom of the ‘Runsheet’, all of the consignments that need to be delivered will be loaded on their scanners.
• Once a ‘Run’ has been loaded, your consignee will be sent a Delivery E-Mail and / or SMS (optional)
Loading the ‘Run’
Once the driver has loaded his run, your customer will receive a Pre-Alert
letting them know that their parcel is on the way. There are 3 types Pre-
Alerts available.• Email
• SMS
• Text Message
Delivery Pre-Alerts
Once the Driver has reached your
customer to deliver the consignment,
and the customer is at home, our
driver will make the delivery.
Once your customer is happy, the
driver will ask for a signature to be
provided (if the item cannot be left
safe).
When the customer has signed the
document, proving that they have
received the shipment, the driver will
then scan the run-sheet with the
scanner unit to upload a photo of the
signature to our system.
Delivering Your Parcel
If any of our customers request us to leave goods in a
safe place we will and we also take a image of where
the goods were left.
Delivering Your Parcel
Proof of DeliveryOne of the advantages of the scanner units used by XDP, is the fact that we can take additional photos for Proof of Delivery.
While for the demonstration purposes, the POD (Proof of Delivery) is of the shipment itself, in normal day to day scenarios – the additional photo taken would be of the property where your parcel have been delivered.
As a customer, you have full
tracking capabilities of your
consignment(s)
From the reporting page, you can
access full tracking history of the
consignment including:
• When the consignment has
been collected
• When the customer is sent the
Pre-Alert message
• When the item is scheduled for
delivery
• When the item has been
delivered
The Reporting screen also allows
you to see the PODs taken by the
driver.
Your View
Your customers, our consignees,
have access to a tracking page
through our website as long as
they have 2 of the following
things:
• Consignment Number
• Delivery / Collection
Postcode
From the tracking screen, your
customers will be able to track
the exact location of the parcel
/ shipment, as well as:
• Scheduled Delivery Time
• If the item has been collected
/ delivered
Your customer’s view
We offer the following integration methods for our customers:
• API Integration- Upload using .XML files
• XDP Label Tool Integration- Using our own in-house software
• CSV Upload - Where Comma Separated Files can be uploaded to
our website.
Integration Methods
Sales: 01675 477165
Head Office: 0843 178 5555
Email: [email protected]
WWW.XDP.CO.UK
XDP Contact Details