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A: e is &ade re&ar%s that the salad t hi& was ser6ed with cc%rach'

: What did yu d abut the cust&er*s c&plaint'

A: 0 explained that it was nt a cc%rach but actually herb that was really part "

the in+redient " the salad'

: What was the reactin " the said cust&er.

A: e was still &ad and he is already callin+ the attentin " ther cust&ers'

: What did yu d a"ter that.

A: 0 tried t apl+i!ed t hi& and ""ered t chan+e the salad int anther &eal.

: What was the respnse " the cust&er.

A: e accepted the c&ple&entary &eal ser6ed t hi&' /ut &ade c&&ents that

he will &a%e necesary c&plains because " the incident'

: What did he said.

A: e &ade re&ar%s such as this is s uncalled "r 0 dn*t deser6e such ser6ice

0*& payin+ t &uch "r yur &eal and 0 +et such %in+ " ser6ice

: What else happened a"ter the said cust&er le"t the restaurant.

A: #&e " the cust&ers durin+ that ti&e "elt annyed and le"t silently' We had t

apl+i!ed t ther cust&ers as well'

: What ther c&plaints d yu recei6ed "r& cust&ers.

A: 0 had been in the restaurant "r the past "i6e years and this is the "irst that 0

recei6ed c&plain "r& cust&er re+ardin+ sanitatin'

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#anitatin ""icer

: What is yur ccupatin.

A: 0 a& wr%in+ as sanitatin ""icer in the City " Ma%ati'

: What is the nature " yur 5b.

A: assists with ensuring total cleanliness, sanitation, and food safety of all processing equipment and support areasas dictated by the guidelines of Regulatory Agencies and company policies.

Q: What is the scope of your responsibilities?

A: I am in charge in the sanitation inspection of almost every restaurant in Greenbelt .

Q: What are the restaurants in Greenbelt which you have inspected

A: There are many, but the big ones include, Golden Arches Corp, Italiano Bistro, and Jollibee Food Corp

Q: You have mentioned of Italiano Bistro, what specific restaurant of Italiano Bistro are you referring?

A: Italianis Restaurant

Q: Since you have inspected Italianis Restaurant, what grade or rating have you given them in terms of sanitation.

A: I have rated them as outstanding in terms of sanitation because they complied with the standards set by law

Q: What are these standards which are set by law

A: