Practical Flowcharting for Auditors

Practical Flowcharting for AuditorsAbout the speakerMatthew Clohessy, CPA, CIA, has six and a half years of experience as an internal auditor at mid-sized commercial banking institutions where he specializes in evaluating internal controls over electronic banking delivery channels, retail and commercial banking operations, loss prevention and consumer banking regulatory compliance. Prior to his career in internal auditing, Mr. Clohessy was a network administrator for a small company in the office design industry for four years, where he was responsible for the operation, security and maintenance of the companys IT infrastructure.Discussion TopicsFlowchart typesBenefits of using flowchartsRecommended methodologies / application examples

Flowchart TypesBasic flowchart:

Swimlane / Cross-functional flowchart:

Benefits to flowchartsSingle document that can be used to facilitate discussion with different levels of management, both with our auditees and within the audit function:Granular process operation discussions with line management;Strategic and process design discussions with mid and upper management; andOperational reliance discussions between multiple lines of business.Efficient way of describing highly complex processes.Knowledge gaps in the process are easier to identify.

Flowchart Balancing Act

Robust documentation that stands on its ownEasy to read presentation of the factsRecommended MethodologiesSymbol SimplificationBreakout into action statementsSwimlanes - Breakout stakeholdersLayering NotesTable of Contents DesignNestingTime BreaksColor Coding

How are these symbols used?ActionDecision PointSymbol SimplificationScenario Accounts Payable ProcessVarious departments complete purchase order request forms in [AP System] for new equipment, office supplies, etc.

Accounts Payable is notified via e-mail of new entries in [AP System]. New entries are reviewed to ensure they are fully completed and that the requestor has adequate purchasing authority per the [approval list]. Orders over $5k require approval from the Accounts Payable Supervisor before they can be processed. [AP System] systemically notifies the requestor when an item has been approved or denied.

Treasurer is notified by [AP System] of fully approved requests and makes the corresponding General Ledger entries.

Starting off: Avoid having busy steps

Break out into action statements

Action Statement Breakout

Updated Flowchart

Which stakeholder is most important?

Breaking out stakeholders

Integrating Notes

Table of Contents Design

Nesting

Workpaper reference made to another process document or flowchart.

Time breaks and color codingTime breakColor coding to designate audit coverageQuestions?