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Promoting Quality Culture in Higher Education Institutions (PQC)

CALL FOR PARTICIPATION IN TRAINING WORKSHOPS FOR QUALITY MANAGERS1

8-10 Apri l 2013, Lisbon, Portugal22-24 May 2013, Zagreb, Croatia

26-28 June 2013, Essen, Germany

Deadline: 8 January 2013

1. Introduction

In the autumn of 2012, the European University Association (EUA) launched a new project entitledPromoting quality culture in higher education institutions (PQC), in partnership with the EuropeanAssociation for Quality Assurance in Higher Education (ENQA), the University of Duisburg-Essen,the University of Lisbon and the University of Zagreb.

The PQC project will follow up and build on the recently completed EUA-led project Examiningquality culture in higher education institutions (EQC, 2009-2012). Research conducted within theframework of that project showed that while the majority of HEIs in Europe have built up qualityassurance (QA) systems, those in charge of managing quality processes at universities (further:quality managers) feel the need for further capacity building in how to incentivise all stakeholders(students, academic and administrative staff) to take on the responsibility for quality, i.e. how tofoster quality cultures.

The PQC project will fulfil this need by developing and implementing three training workshops witha practical approach to strengthening quality cultures and providing quality managers with theopportunity to exchange experiences and build connections for future cooperation at Europeanlevel. Moreover, PQC will exploit the inputs gained from the universities themselves through thetrainings to devise a workshop for the staff of the European quality assurance agencies. In this wayit will communicate to the agencies how they can support HEIs in fostering quality cultures throughthe external QA procedures which they design and carry out.More information about the project and electronic copies of relevant publications can be found onthe project website: http://www.eua.be/pqc

2. Training workshops for quality managers

As part of the project, the partners will organise three training workshops for quality managers fromEuropean HEIs.

The objectives of the trainings are:

to build capacity of quality managers from HEIs across Europe to develop such internal

quality assurance systems that are embedded in the institutional strategies and cultures; to promote European cooperation and sharing of good practices in the field;

to raise awareness regarding the importance of internal QA and in particular quality culture;and

to collect feedback on how QA agencies can support HEIs in fostering quality cultures.

The trainings will explore questions such as: How to build effective communication structures forengaging staff and students in quality culture? How to use staff development as a means forenhancing quality? How to connect QA to the decision-making processes at all levels? How toavoid hindering creativity at the university through bureaucratic QA processes?

1The term quality manager is used to include those in charge of quality processes at universities, whether

at the leadership or managerial level.

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The three training workshops will take place in: Lisbon, Portugal, 8-10 April 2013

Zagreb, Croatia, 22-24 May 2013 Essen, Germany, 26-28 J une 2013

3. ProgrammeDay 1Afternoon Arrival of participants20.00 Welcome dinnerDay 29.00-18.00 Plenary and working group sessions19.30 DinnerDay 39.00-12.30 Concluding plenary sessions12.30 Lunch and departure of participants

4. EligibilityParticipation in the training workshops is open to all EUA member universities from those countrieseligible to take part in the Lifelong Learning Programme2. Participation is limited to onerepresentative per institution. Each institution can only send a representative to one of the threeworkshops. Representatives will commit to attending the whole workshop. Participants are invited toreflect on the training themes before arriving, as active participation will be expected from allparticipants.

5. Selection cri teria

Each training workshop is limited to a maximum of 20 participants. Selection will be done primarilyon the basis of the answers given to questions 4 and 5 on the application form (responsibilitiesrelated to project topic, motivation for applying). In addition, the following aspects will beconsidered:

Geographical distribution of the universities Balance of institutional profiles (e.g. multi-faculty, art, other specialised)

6. Terms and condit ions for participation

Participation fee: There is no fee for participation in the training.

Travel and accommodation: Participants institutions will be responsible for organising andfinancing their travel and accommodation. To help reduce travel costs, the trainingworkshops are organised in three different locations throughout Europe, and participantsare encouraged to attend the workshop most convenient to reach. To help reduceaccommodation costs, the hosts will arrange discounted rates at convenient hotels.

Meals: Meals during the programme (lunches, coffee breaks, dinners) will be organised andcovered by the project.

The participants are expected to attend all sessions of the training workshop.

7. Applications and the deadline

Individuals interested in participating in the training workshops are invited to fill in the onlineapplication form available here https://www.surveymonkey.com/s/NGT2K9X at the latest by 8

J anuary 2013.

Any questions on the project or the application process should be addressed to pqc@eua.be.

2EU-27 members states, Iceland, Norway, Liechtenstein, Croatia, Switzerland and Turkey.