ppt emotional intelligence

8/3/2019 PPT Emotional INtelligence

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EMOTIONAL

INTELLIGENCE


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Emotional Intelligence is a type of

social intelligence that involves

the ability to monitor ones ownintelligence related to emotions

and also respect other peoplesemotions and use this information

to guide ones thinking and action.


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Emotional Intelligence is a

combination of INTERPERSONAL and INTRA

PERSONAL INTELLIGENCE.


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Types

of EmotionS


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Happiness

Happiness is a positive emotion. It is an expression of

pleasure, contentment, good-luck or good fortune.


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Increases blood pressure

Increases heart rate

Changes breathing

Reduces levels of certain neuro

chemicals

Provides a boost to the immune

system


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Surprise

An expression used when something

unexpected or sudden occurs.

POSITIVE


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lifted and curved eyebrows

eyes, opened wide horizontal wrinkles spanning

across the forehead

dropped jaw, with mouth open


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wrinkle your nose up

raise your cheeks

raise your upper lip

lower your brow form lines below your

lower eyelid


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Fear

A feeling that something dreadful ordangerous is about to happen.Negative


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eyebrows become drawnand raised

lips slightly drawn back withan opened mouth

upper eyelids show wrinkles in the middle of

their forehead


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Anger

Anger is a strong feeling ofannoyance and displeasure. Negative


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the brows become drawn togetherand lower

their lips will become set in asquarish shape, and pressedtogether firmly

their eyes will become bulgy their nostrils will flare

their upper and lower eyelids will

tense


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Sadness

The state of being sad, unhappy,

sorrowful, or mournful. Negative


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The corners of the lips droop,

the bottom lip may tremble.

The inner corners of the eyebrows

are drawn upwards.


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Elements of

Emotional

Intelligence


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PERSONAL COMPETENCIES

SELF-AWARENESS

MANAGING EMOTIONS

SELF-MOTIVATION

EMPATHY

HANDLING and BUILDING

RELATIONSHIPS


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1. SELF-AWARENESS

Knowing one's internal

states, preferences, resources,

and intuitions.


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High self-awareness refers to havingan accurate understanding of how

you behave, how other peopleperceive you, recognizing how yourespond to others, being sensitive to

your attitudes, feelings, emotions,intents and general communicationstyle at any given moment and beingable to accurately disclose thisawareness to others.


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SKILL INDICATORSKnow when you are thinking

negativelyKnow when your self-talk ishelpful

Know when you are becomingangryKnow how you are interpreting

eventsKnow what senses you arecurrently using

h i


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Know how to communicateaccurately what you

experienceKnow the moments your

mood shiftsKnow when you arebecoming defensiveKnow the impact yourbehavior has on others


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SKILLS ASSESSMENTDo you recognize yourfeelings and emotions as theyhappen?

Are you aware of how othersperceive you?How do you act when you

are defensive?Are you aware of how youspeak to yourself?


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SKILL INDICATORSAble to identify shifts in

physiological arousalBe able to relax in pressuresituations

Act productively in anxiety-arousing situationsCalm oneself quickly when angry

Associate different physiologicalcues with different emotional states

U lf t lk t ff t


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Use self-talk to affectemotional states

Communicate feelingseffectively

Reflect on negative feelingswithout being distressedStay calm when you are thetarget of anger from others


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SKILLS ASSESSMENTDo you use angerproductively?

Can you manage youranxiety in times of change?Can you put yourself in agood mood?


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MOTIVATIONBe able to channel emotions to achieve

a goal; to postpone immediate

gratification for future gratification; tobe productive in low interest, low

enjoyment activities; to persist in the

face of frustration and generateinitiative without external pressure.


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SKILL INDICATORSAble to "gear up" atwill

Able to regroupquickly after a setback

Able to complete long-term tasks in designated

time frames Abl t d hi h


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Able to produce high energyin the context of low-

enjoyment workAble to change and stop

ineffective habitsAble to develop new andproductive patterns ofbehaviorAble to follow through

words with actions


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SKILLS ASSESSMENTAre you persistent?Do setbacks set you

back?Can you psyche

yourself up?


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EMPATHYThe ability to exchange information ona meaningful level. Adept in skills

necessary for organizing groups andbuilding teams, negotiating solutions,mediating conflict among others,

building consensus, and makingpersonal connections.


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SKILL INDICATORSWork out conflictsBuild consensusMediate conflict betweenothersExhibit effective

interpersonalcommunication skills


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Articulate the thoughts of agroupAble to influence others,directly or indirectly

Build trustBuild support teams

Make others feel goodSought out by others foradvice and support


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SKILLS ASSESSMENTIs it easy for you toresolve conflict?How well do you givecriticism?Are you a good listener?

Do you frequently praisepeople?


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Handling and Building Relationships

Being aware of other people's feelingsand emotions; being able to listen to their

feelings; being able to help others deal

with their feelings and emotionsinproductive ways and assist them in

increasing their awareness about their

own impact on others.


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SKILLS INDICATORSAble to accurately reflect back

to others the feelings they areexperiencing

Stay calm in the presence of

others' distressful emotionsRecognize when others are

distressedAble to help others managetheir emotions


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Be perceived by others as beingempathicAble to engage in intimateconversations with others

Able to manage groupemotionsDetect incongruence between

others' emotions and theirbehavior


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SKILL ASSESSMENTAre you skillful in managingthe emotions of others?How do you know when your

boss is angry, sad, anxious?Can you manage an angrygroup?

Are you comfortable with yourfeelings?


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BECOMING

EMOTIONALLY

INTELLIGENT


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Becoming

EMOTIONALLYINTELLIGENT is a

journey, which starts andends with SELF or

INDIVIDUAL


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Some suggestions

to help you start

on thisjourney.

1 U d d h f l d b


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1.Understand how you feel and bekind to your feelings. Recognize

your feelings for what these are.

ALL FEELINGS ARE LIKE TOOLSIN YOUR HANDS TO PRODUCEA MONUMENT CALLED LIFE.


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2.Dont Blame

STOP BLAMING.TAKE CHARGE.

ACT MATURELY.


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3. Set goals and use positive emotions toguide yourself.

SET GOALS.

DECIDE WHICH EMOTION IS BESTSUITED TO ACHIEVE A DESIREDRESULT.


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BLOCKS TO

EMOTIONALINTELLIGENCE


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BLOCKS

PREJUDICE

LOW

SELF-ESTEEM

OVER

SENTIMENTALBEHAVIOUR


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1.PREJUDICE

All prejudice, narrow-

mindedness, favouritism,intolerance, block our ability tounderstand our emotions as

well as the emotions of others.Put a STOP to prejudice and a

GO to tolerance and progress.


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2. LOW SELF-ESTEEM

A little black boy in an all whiteclass in the days of discrimination

stood up and saidGODDIDNT MAKE JUNK.

Yes! All of us are unique uncutsparkling diamonds and we mustbelieve in ourselves and in the

beauty of life.

3 OVER SENTIMENTAL


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3. OVER SENTIMENTALBEHAVIOUR

Sentiments have an important role

in human relationships, but,when allowed to run wild, thesedamages the relationships.

GROW UP!

USE YOUR SENTIMENTS

WISELY..


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HARMONY


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Life is nature and nature isharmony.

Learn to look at the brighter

side of things and show this topeople around you.


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Emotional Intelligence

Emotional Intelligence is, the ability of an

individual to dealsuccessfully with other

people, to manage ones self,

motivate other people,

understand one's own

feelings and appropriately respond to

the everydayenvironment


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BECOME THE KIND OF PERSON WHO

SPREADS SUNSHINE AND BRIGHTNESS,

WHERE EVER THE PERSON GOES and not

when ever the person goes.

"I th l t d d i


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"In the last decade or so, sciencehas discovered a tremendous

amount about the role emotionsplay in our lives. Researchers

have found that even more thanIQ, your emotional awarenessand abilities to handle feelings

will determine your success andhappiness in all walks of life,including family relationships."


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"People high in emotional

intelligence are expected to

progress more quickly through theabilities designated and to master

more of them."


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Good luck

ppt emotional intelligence

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