p&p forms and notices -...

P&P Forms and Notices

Please refer to the Vendor Client Allowable Reference (VCAR) for details on when these signs are to be placed at each property or when these forms need to be uploaded into Vendor 360. All signs should be placed inside a front window and be visible from the outside, unless otherwise specified in work order instructions. If front window is not available at a property, the documents should be laminated or placed in a weatherproof sleeve and posted on the front door. Take and upload photos to document that all signage was placed appropriately and in a timely manner. Familiarize your organization with local codes and ordinances as it pertains to expected and acceptable postings. If a variance to a Client or Investor expectation is required post the local form or notice, document via photos, and indicate in the work order notes as applicable. Access Letters The Access Letter should ONLY be used when trying to gain entry while performing work for MCS. Please complete all applicable fields on the letter prior to handing over.

• Date • Address • Vendor’s Name • Work Order Number • Borrowers Name • MCS APC name and phone number

*** Form P-122 (MCS Personal Property Notice) for Clients 472, 685, 708, 936 is a word document that will be attached separately.

Securing Notices and Forms Client Number: Notice and Form Name: Form ID #: Page #: All Clients Except 140, 144, 148 MCS Securing Sign P-101 3 140, 144, 148 Securing Sign (Client Specific) P-103 4

Eviction Notices and Forms Client Number: Notice and Form Name: Form ID #: Page #: 53, 144, 148, 441, 520, 550, 618, 658, 674, 954

Pre-Eviction Form P-114 5 – 6

All Clients Eviction Form P-115 7 – 8

Winterization Notices and Forms Client Number: Notice and Form Name: Form ID #: Page #: All Clients MCS Winterization Sign P-102 9 All Clients MCS Winterization Sign (Fixtures) P-102a 10

Client Specific Checklists Client Number: Notice and Form Name: Form ID #: Page #: 106, 472, 591, 685, 708, 936 Deed-in-Lieu Checklist P-116 11 562 Occupancy Checklist for REO Supplier P-133 12 511 Habitability Inspection Checklist P-136 13 - 15

Additional Notices and Forms Client Number: Notice and Form Name: Form ID #: Page #: All Clients Violation Acknowledgement Sticker B-101 16 106, 472, 591, 685, 708, 936 FNMA Vacancy Certificate P-113 17 140, 144, 148 VPR Sample P-117 18 53, 531, 618, 954 VPR Sample P-137 19 53, 140, 144, 148, 441, 510, 515, 520, 531, 550, 618, 658, 674, 954

MCS Personal Property Notice (Client Specific)

P-120 20

472, 685, 708, 936 Inventory List P-121 21 561 Bilingual Vacancy Notice P-134 22 106, 472, 591, 685, 708, 936 Exterior Inspection Form P-135 23

No Access Letters Client Number: Form ID #: Page #: 140, 144, 148 B-103 24 106, 472, 591, 685, 708, 745, 936 B-104 25 674 B-105 26 954 B-106 27 53, 531 B-107 28 441 B-108 29 550 B-110 30 520 B-111 31 658 B-112 32 510 B-113 33

Post notice on all securing work orders. Place in front window (if front window is not available post on front door).

In Case of Emergency, Vandalism or City Ordinance Violations

Please contact:

Mortgage Contracting Services 4890 West Kennedy Blvd

Suite # 500 Tampa, FL 33609

813-387-1100 888-563-1100

Please contact us if you need to report a problem. If you leave a message please describe the problem

and include the full property address.

MCS does not have sale/rental information.

Work Order # ______________________________________

Mortgage Contracting Services Revised 01/08/2013 Form P-101

NOTICE IN CASE OF EMERGENCY

Please contact us if maintenance is needed

MCS Phone: (866) 563-1100

Phone: (888) 310-1506 Fax: (614) 776-8685

E-mail: [email protected]

Mail:

Property Preservation PO Box 247973

Columbus, OH 43224-7973

Please make sure that you have the correct address and zip code for this property when contacting us.

Thank you!

Mortgage Contracting Services (866) 563-1100

This property winterized on: ___________________________________

Service performed: __________________________________________

Disconnected meter: ___________________ Blew lines: ____________

Drained tank: _______________ Replaced Kitchen Trap: ____________

Work Order # __________________________

Client 140, 144, & 148 Revised 06/21/2012 Form P-103 Post at the property for all securing work orders.

mailto:[email protected]

Clients 53, 144, 148, 441, 520, 550,618, 658, 674, 954 Revised 02/28/13 Form P-114 Do not leave at property. Upload as a PDF into V360.

Pre-Eviction Inspection

Work Order #

Customer # and Loan #

Date of Pre-Eviction Inspection

Date/Time of Eviction

Address

City

State Zip

What is the Occupancy Status? Occupied

Vacant

How was occupancy determined? Direct Contact

With Borrower

With Neighbor

With Mail Carrier

With HOA/Property Manager/Guard

Other: _________________________

Meter

Visual Observation

Property is Listed “For Sale”

Other: _______________________________ Comments:

If occupancy determination selected above was “visual”, a minimum of 2 conditions must be selected

Occupied

Personals Present

Chimney Smoke

Holiday Decorations

Pets Present

Utilities On

Water On Off Reading: _______

Gas On Off Reading: _______

Electric On Off Reading: _______

Vacant

Un-Manicured Lawn

Unsecured Doors/Windows

Excessive Exterior Debris

Dilapidated Property

Signs of Vandalism

Utilities Off

Water Off

Gas On Off

Electric Off

Clients 53, 144, 148, 441, 520, 550, 618, 674, 658, 954 Revised 02/28/2013 Form P-114 Do not leave at property. Upload as a PDF into V360.

Activity in/on Property

Vehicles Present

Lawn Maintained

Sprinkler System On

Full Garbage/Recycle Bins at Curb of Property

Mail Maintained

Boarded Windows

Vagrants Present

Fire Damage

Violation Postings

Old Newspaper Piles

Low Mail Quantity

Is house locked or secured? Yes No

Identity and status of the occupant (if ascertainable)

Name: __________________

Phone: __________________

Status of Occupant

Mortgagor

Tenant

Other: _____________

Is the grass mowed/maintained? Yes No

If no, how tall is the grass? Under 1 foot Over 1 foot

Are the shrubs trimmed? Yes No

Does the house appear to contain personal property and/or debris?

Yes No

Is there a For Sale sign on this property? Yes No

If yes, please provide the following information:

Realtor Company Name

Realtor Name Phone Number

If “yes” is answered to any of the questions below, a damage report must be uploaded within 24 hours along with 7 photos of each damage.

Is there any damage apparent from the exterior?

Yes No

Is any exterior glass broken? Yes No

Are any doors or windows boarded? Yes No

If the inspection indicates that a property is occupied, the Vendor should attempt to verify the identify of the occupant(s).

If it is not clear whether a property is occupied, the Vendor should review such occupancy indicators such as (I) checking utility meters to determine if they are on (II) contacting the listing broker if there is a for sale or rent sign on the property (III) observing general maintenance and (IV) speaking to neighbors. A drive-by inspection alone is not acceptable evidence of occupancy or vacancy. Photo Documentation to support the occupancy determination, condition of the property, and damages must be provided along with a signed and dated pre-eviction inspection report.

Contractor’s Signature __________________________________________________________________________

Date _______________________________________________________________________________________

Mortgage Contracting Services Revised 05/11/2012 Form P-115 Do not leave at the property, upload as a PDF in V360.

EVICTION FORM

Work Order# Eviction Date: Eviction Time:

Name

Address

City State Zip

Deputy/Marshal Name

Badge # Phone #

Arrive Time AM / PM

Departure AM/ PM

Contractor Signature Date

Unless documented, do not exceed HUD guidelines of 3-4 men for a town house or condo; no more than 6 men for a single family detached dwelling.

Number of Men Present at Eviction

Number of Additional Men to Assist

Date

Reason for additional Men

(Signature required if requested

by Deputy / Marshal)

Deputy/ Marshal requires

_______ # of men

Additional men required

due to quantity of personals

and/or debris present

Number of Men Present at Post Eviction

Number of Additional Men to Assist

Date

Debris Removal Detail # of Men Start Time/ Stop Time Date Completed

Eviction Debris Removal

Post Eviction Debris

Removal

Other Debris Removed if

required by Sheriff

If additional services exceed or differ from HUD guidelines due to the request of the Deputy / Marshal,

documentation and signatures are required in the sections below.

Service Quantity Location

Lock Change

Openings Boarded

LAW ENFORCEMENT ORDERED ADDITIONAL SERVICES TO BE PERFORMED IN SECURING THE PROPERTY

The law enforcement official conducting the eviction has ordered personal property and/or debris be left on

the premises in an area adjacent to a public right-of-way for a period of ________ hours. Upon the

expiration of said period, the property must be removed and disposed of in a lawful manner. A second trip

to the premises is required.

Deputy/Marshal Signature Date

Mortgage Contracting Services Revised 05/11/2012 Form P-115 Do not leave at the property, upload as a PDF in V360.

LAW ENFORCEMENT ORDERED DELAY IN REMOVAL OF DEBRIS AND/OR PERSONAL PROPERTY

The law enforcement official conducting the eviction has ordered personal property and/or debris be left on

the premises in an area adjacent to a public right-of-way for a period of ________ hours. Upon the

expiration of said period, the property must be removed and disposed of in a lawful manner. A second trip

to the premises is required.


LAW ENFORCEMENT ORDERED IMMEDIATE REMOVAL OF DEBRIS

The law enforcement official conducting the eviction has required all interior____exterior____ debris

and/or interior____ exterior____ hazards to be removed from the premises and ordered they be

immediately removed and disposed of in a lawful manner. (Check the applicable type(s))


EVICTION CONFIRMATION This property is now vacant and the work performed has been completed in conjunction with eviction proceedings.


If the deputy/marshal declines to sign this form, please mark this box and sign below.

VENDOR EVICTION CONFIRMATION The deputy/marshal declined to sign this form. As the vendor overseeing this work order, I affirm that the information is truthful and accurate.

Name Date

Additional Comments:

WARNING This property has been winterized. DO NOT turn on water;

connect electricity to the water heater or use sinks and/or toilets.

Hot water tank(s) need to be refilled before energizing.

Date: ___________________

Freeze Damage Found: ( ) Yes ( ) No

Please contact Mortgage Contracting Services, LLC if you need

to report a problem. Please make sure that you have the

correct address and zip code for this property when contacting

us at (813) 387-1100 or 866-563-1100.

Contractor does NOT have sale/rental information.

Service performed: ______________________________________

Meter disconnected: ( ) Yes ( ) No Lines blown: ( ) Yes ( ) No

Kitchen trap replaced: ( ) Yes ( ) No Tank drained: ( ) Yes ( ) No

Vendor #: __________________________

Work Order #: M____________________

Mortgage Contracting Services Revised 05/11/2012 Form P-102 Post in front window (or front door, if window is not available)

WARNING

This property has been winterized. DO NOT turn on water; connect electricity to the water heater or use sinks and/ or toilets. Hot water tank(s) need to be refilled before energizing.

Date: _______________


Please contact Mortgage Contracting Services, LLC if you need to report a problem. Please make sure that you have the correct address and zip code for this property when contact us at (813) 387-1100 or 866-563-1100.

Contractor does NOT have sale/ rental information.

Service performed: ______________________

Meter Disconnect: ( ) Yes ( ) No Lines Blown: ( ) Yes ( ) No Kitchen Trap Replaced: ( ) Yes ( ) No Tank Drained: ( ) Yes ( ) No

Vendor #: ______________________________

Work Order #: __________________________ Form P-102a

WARNING


Date: _______________






Vendor #: ______________________________


WARNING


Date: _______________






Vendor #: ______________________________


WARNING


Date: _______________






Vendor #: ______________________________


Mortgage Contracting Services Revised 05/11/2012 Form P-102a Post on all winterized items.

Client 106, 472, 591, 685, 708, 936 Revised 05/11/2012 Form P-116 For all Deed-in-Lieu work orders, complete the checklist and upload as a PDF to the Legal Docs of V360.

Deed-In-Lieu Checklist

1. Is the property in broom swept condition? (Is the property vacuumed, counters wiped down, bathrooms cleaned, etc) Yes No If no, why not? __________________________________________________________

2. Is there any debris remaining (interior or exterior)? Yes No If yes, describe: ___________________________________________________________

3. Are there any personals present? Yes No If yes, describe: ___________________________________________________________

4. Are there any damages at the property? Yes No If yes, describe: ___________________________________________________________

5. Have the grass and shrubs recently been cut? Yes No If no, describe work to be performed: _________________________________________

6. Are all built in appliances and fixtures on site? Yes No If no, describe what is missing: ______________________________________________

7. Which lock was changed at the property?

8. Please advise if this is a PASS or FAIL Inspection.

Pass Broom swept and free of interior debris. Fail Debris or personals present within the home.

Occupancy Checklist for REO Supplier

Client 562 Revised 05/11/2012 Form P-133

Do not leave at property. Complete on initial visit only and upload as a PDF to Legal Docs of V360.

Use this checklist during initial property visit and provide copy of completed checklist back to client following visit. Note: Not required for Eviction and Cash For Keys.

Supplier Information Contact Name: Phone:

Company Name:

Property Address: Unit Number:

REO ID #: Date of Visit:

Exterior Property Assessment Discrepancy in street name, number or direction may indicate incorrect address. If discrepancy is found, document in detail below and provide photos.

All

prop

ertie

s

1. Have you taken a picture of the street sign? Yes No – please explain.

2. Does the directional component of the property address (ex.: S, N, NE, SW) match exactly the directional component on the work order?

Yes No – please explain.

3. Are you able to see inside the home? Yes No If yes, are there any personals inside the home? Yes No Unverifiable

4. Are you able to see inside the garage? Yes No If yes, are there any personals inside the garage? Yes No Unverifiable

5. Verify the status on the following utilities: Gas On Off Unverifiable Electric On Off Unverifiable Water On Off Unverifiable

SFR

on

ly 6. Have you taken a front picture of the house? Yes No – please explain.

7. Have you taken a picture of the house number? Yes No – please explain.

Mul

ti-fa

mily

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y

Complete a separate checklist for each unit. In the question below, circle the unit number you are reviewing on this form. 8. Describe all units:

Unit 1: Number (if visible) or location:




Use the Comments section below to describe additional units.

9. Have you taken a picture of the unit you are reviewing? Yes No

Con

dos

only

10. Are you at the correct building? Yes No 11. Is there a management office on site? Yes No

12. Does the door show a unit number? Yes No 13. Have you taken a picture of the building or unit #? Yes N/A

Occupancy/Vacancy Assessment Evident Signs of Occupancy – if “Yes,” do NOT proceed with work Possible Vacancy Indicators (If answer is “Yes”)

People present? Yes No Vandalized windows or doors? Yes No

Activity or noise coming from the house? Yes No Vacancy notice posted on the property? Yes No

Other dated notices posted (ex.: city code violation)? Yes No

If yes, specify:

You determine property to be vacant or occupied by owner tenant other _________________________ unknown. Enter additional reasons for your determination in the Comments section below.

How to Proceed based on Occupancy Determination: Occupied Do NOT proceed with work, take photos only and provide status back to client.

Vacant Access property from one door – use back or side door, if present. If upon entry: 1. You discover personal property or other evidence of occupancy, then – take photos, secure door

immediately (do not rekey all other doors), post a vacancy notice (if not present on property) and provide status back to client. Also use Comments section below to describe.

2. You do not discover personal property or other evidence of occupancy, then – take photos, complete Initial Services and provide status back to client.

Comments and Additional Observations

____________________________________________________________________________________________________________________________________

_________________________________________________________________________________________

Clients 511 Revised 08/02/2012 Form P-136 Do not leave at property. Upload to the Legal Documents section of Vendor 360.

Habitability Inspection Checklist

Date of Inspection:

Asset Number:

Occupant Name and Contact Information:

Address:

Property Management Comments:

Verify smoke detectors are working or present **install if needed**

Comments:

Install Carbon Monoxide detectors Comments:

Verify Property has potable hot water Comments:

Verify each room has sufficient heating Comments:

Verify plumbing and drainage system are in good condition

Comments:

Verify gas and electricity are working Comments:

Verify all locks and doors are in good working condition

Comments:

In MASSACHUSETTS ONLY – property with 4 or more units, you must equip the main entry door with a device that automatically closes and locks the door

Comments:


In MASSACHUSETTS ONLY – Verify emergency contact information is posted in visible area near tenants mailboxes. If not posted, post a sign no less than 20 square inches. Provide contact information for them to post

Comments:

In MASSACHUSETTS ONLY – Verify the foundation, floors, walls, doors, windows, ceilings, roof, staircases, porches, chimneys, and other structural elements are in good condition and are able to repel wind, rain, snow, is rodent proof, watertight free of chronic dampness and in general good condition

Comments:

Verify that there is an adequate amount of trash receptacles at the property?

Comments:

Check furnace filters **replace if needed** Comments:

Verify all fixtures and appliances are in working condition

Comments:

Verify unit/property is not infested with insects or rodents

Comments:

Install missing handrails – BATF Comments:

Inspect all common areas for hazards (i.e. broken stairs or exposed wires)

Comments:

Remove any trash/litter from common areas Comments:

Electrical Inspections (i.e. all outlets, panels, fixtures, lights, exposed wires)

Comments:


Plumbing and water inspection (all faucets, tubs, showers, toilets, sump pump, water source, and septic tank)

Comments:

Laundry connections Comments:

Check the condition of the exterior of the property (roof, broken windows, condition of steps, condition of fences, and verify who takes care of the yard)

Comments:

Install Water Heater Strap ** CA ONLY**

Winterize vacant units **if needed**

Document and supply detailed photographs of property condition

Bid to complete any and all repairs needed to unit(s)

Comments:

Additional Comments:

Contractor’s Signature __________________________________________________________________________

Date _________________________________________________________________________________________

If a violation is present at the property, post notice on/next to violation.

Notice of Acknowledgement

____________________________ has completed services at this property. During our visit on ______________________, we have acknowledged the property has been posted with code/city violations. __________________ will make contact with all listed parties to address the violations that were issued. For further concerns, please contact us directly at MCS 813-387-1100 or 866-563-1100. Work Order # _____________

Form B-101



Form B-101



Form B-101



Form B-101



Form B-101


____________________________ has completed services at this property. During our visit on ______________________, we have acknowledged the property has been posted with code/city violations. __________________ will make contact with all listed parties to address the violations that were issued. For further concerns, please contact us directly at MCS 813-387-1100 or 866-563-1100.

Work Order # _____________

Form B-101

Mortgage Contracting Services Revised 05/11/2012 Form B-101

Clients 106, 472, 591, 685, 708, 936 Revised 05/11/2012 Form P-113

Do not post a property. Complete and sign certificate and upload as a PDF in the Legal Docs of V360.

Vacancy Certification

Date: _________________ I, ___________________1, am (circle one) an employee/contractor/sub-contractor

of__________________________2.

I was personally upon the premises located at

___________________________________________3, on _____________4.

During the course of performing property preservation services, I personally made

observations of the property which led me to determine that the above listed

premises were not occupied by any natural person or persons.

Signed this _____ day of _____________ 2012 under the pains and penalties of perjury. ___________________________________ Printed Name ___________________________________ Signature

1 Name

2 Name of Company

3 Street Address of property, city and state

4 Date of Initial Secure observations regarding vacancy

When requested on the work order, place notice in a front window so that the notice is visible and legible from the street.

This sign is used for Clients 140, 144, & 148. It must be 18”x24” and comply with all federal, state, & local ordinances and guidelines. The VPR sign must be bold, black, and legible from 45’ from the front of the signage. Submit before and after photos, as well as a photo demonstrating the location of the sign from the curb.

THIS PROPERTY IS SERVICED BY CHASE TO REPORT PROBLEMS OR CONCERNS CALL

CHASE: 888-310-1506 MORTGAGE CONTRACTING SERVICES, LLC: 877-865-1512

The posted should read: THIS PROPERTY IS SERVICED BY CHASE

TO REPORT PROBLEMS OR CONCERNS CALL CHASE: 888-310-1506

MORTGAGE CONTRACTING SERVICES, LLC: 877-865-1512 Clients 140, 144, 148 Revised 06/21/2012 Form P-117

When requested on the work order, place notice in a front window so that the notice is visible and legible from the street.

This sign is used for Clients 53, 531, 618, & 954. It must be 18”x24” and comply with all federal, state, & local ordinances and guidelines. The VPR sign letters must be bold, black, and legible from 45’ from the front of the signage. Submit before and after photos, as well as a photo demonstrating the location of the sign from the curb.

THIS PROPERTY IS SERVICED BY MORTGAGE CONTRACTING SERVICES

TO REPORT PROBLEMS OR CONCERNS CALL MCS: 813-387-1100/866-563-1100 or

Local Contact :___(Name)_____Phone:_____________

The posted should read: THIS PROPERTY IS MANAGED BY MORTGAGE CONTRACTING SERVICES LLC

TO REPORT PROBLEMS OR CONCERNS CALL MCS: 813-387-1100/866-563-1100 OR

LOCAL CONTACT: ____________PHONE NO.______________ Clients 53, 531, 618, 954 Revised: 02/28/2013 Form P-137

Post notice when personals are removed from the property.

30-DAY PERSONAL PROPERTY NOTICE

Date of Notice: _____________

The personal property located on these premises has been removed and transported to a storage facility. The personal property will be stored for 30 days. On _____________________________, the items will be removed from storage and taken to a local disposal facility. Please contact Mortgage Contracting Services at (866) 563-1100 to make arrangements TODAY to pick up your personal property.

Thank you Mortgage Contracting Services

Clients 53, 140, 144, 148, 441, 510, 515, Revised 02/28/2013 Form P-120 520, 531, 550, 618, 674, 658, & 954

Do not leave at property. Complete an inventory of all personal property that is stored. Include estimated resale value and upload a copy to the Legal Docs of V360.

Inventory List

Client Number:

Loan Number:

Property Address:

Item Estimated Resale Value

Clients 472, 685, 708, 936 Revised 05/11/2012 Form P-121

Client 561 Revised 05/11/2012 Form P-134 Post at the property when stated in the work order. Place in a front window so that is visible and legible from the outside.

NOTICE: This property has been determined to be vacant/abandoned. This has been reported to the mortgage servicer. The mortgage servicer intends to protect this property from waste and/or deterioration. This property may have its locks replaced and/or plumbing systems winterized in the next few days.

If this property is NOT VACANT and ABANDONED, please call MCS immediately at (888) 488-5788.

__________________________________ NOTIFICATION:

La propiedad enumerados anteriormente se ha determinado que quedará vacante/abandonados. Se ha informado al administrador de la hipoteca. El prestador de servicios hipotecarios tiene la intención de proteger esta propiedad a partir de residuos y/o deterioro. Esta propiedad puede tener su cerradura sustituido y/o sistemas de plomería para el invierno en los próximos días. Si esta propiedad no es vacante y ABANDONED, por favor llame (888) 488-5788.

M# _________________________ Form P-134

NOTICE: This property has been determined to be vacant/abandoned. This has been reported to the mortgage servicer. The mortgage servicer intends to protect this property from waste and/or deterioration. This property may have its locks replaced and/or plumbing systems winterized in the next few days.

If this property is NOT VACANT and ABANDONED, please call MCS immediately at (888) 488-5788.

__________________________________ NOTIFICATION:

La propiedad enumerados anteriormente se ha determinado que quedará vacante/abandonados. Se ha informado al administrador de la hipoteca. El prestador de servicios hipotecarios tiene la intención de proteger esta propiedad a partir de residuos y/o deterioro. Esta propiedad puede tener su cerradura sustituido y/o sistemas de plomería para el invierno en los próximos días. Si esta propiedad no es vacante y ABANDONED, por favor llame (888) 488-5788. M# _________________________

Form P-134

Client 708 Revised 06/21/2012 Form P-135 Upload the form with the completion as a pdf in the Legal Documents section of Vendor 360.

Exterior Inspection Form

Use the No Access Letter ONLY when trying to gain entry while performing a work order for MCS. Do not leave/post letter at property.

Chase 800 Brooksedge Boulevard, Floor 2 Westerville, OH 43081 ((888)310-1506 Customer Care (888)310-1506 TDD / Text Telephone Date: ___________________________ Re: Access to Property Located at: ___________________________________________ Property Owners: _________________________________________________________ Chase is the lien holder and/or mortgage servicer for the property listed above, (the “Property”). Mortgage Contracting Services, on behalf of Chase, has contracted with ______________________________________________________[General Contractor] __________________________________________________________ to enter the property for the purpose of performing an inspection of the Property and providing those services necessary to ensure the Property is maintained in a safe and secure manner. Entry on to the Property and the performance of the inspection and maintenance services are authorized under the uniform terms and conditions of the mortgage or deed of trust signed by the owners of the Property. If you have any questions regarding the authority of our contractor(s) and/or its employee(s) to enter the property or to perform the maintenance services requested by Chase, please send an email to the following e-mail address: [email protected] or call the following telephone number: 888-310-1506. Chase Property Preservation

Client 140, 144, 148 Revised 02/12/2013 Form B-103


Client 106, 185, 472, 591, 685, 708, 745 936 Revised 02/12/2013 Form B-104 Use the No Access Letter ONLY when trying to gain entry while performing a work order for MCS. Do not leave/post letter at property.

Please be advised that Wells Fargo Home Mortgage is the mortgage holder for the property located at

Wells Fargo has retained the services of Mortgage Contracting Services (MCS) to perform and complete property preservation on this property as it has been reported as vacant and possibly abandoned. MCS has been contracted to ensure that the property is secure and that no hazardous conditions or materials are present inside the property. MCS property preservation activities will consist of the following:

1. Thorough inspection of the property for damages or hazardous conditions. 2. Removal of any hazardous, flammable, or raw garbage material that could potentially cause future harm. 3. Emergency response to any issues regarding hazardous conditions. (broken pipes, leaks, infestations, etc) 4. Regularly scheduled inspections of the property in order to ensure the unit remains secure.

In order to properly execute these measures, MCS will need the following:

1. Access to the building. (key code, or admittance via a guard post) 2. Access to the main gate or service gate. (gate code or clearance) 3. Access to a service elevator in the event that an emergency condition exists and needs to be remediated. 4. Access to the unit. (key coded to Wells Fargo key codes)

MCS will request admission to the building and/or the unit to perform inspections and any necessary preservation work. MCS will post an information contact card with an emergency number in the case an emergency should occur. If you have any questions, you may contact MCS at 813-387-1100 ext 1964. If you have any questions for the MCS contractor: Please contact at If you have any questions for the loan holder, you may contact our representative at Wells Fargo: Please contact at We greatly appreciate your cooperation in this matter.

Information is accurate as of the date of printing and is subject to change without notice. Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. 2004 Wells Fargo Bank, N.A. All rights reserved. 0854 5/04

Toby Moore 515-273-2623


Date: __________ Re: Property Located at: __________________________________________________________ To Whom It May Concern: Please be advised that Acqura Loan Services hereby authorize Mortgage Contracting Services (MCS) and its contractor’s access to the property referenced herein. For questions or concerns please contact me at (469) 941-5317. Sincerely, Robert Barbaro Assistant Vice President [email protected] Client 674 Revised 02/12/2013 Form B-105



Date: _________________ Property Address: ___________________________________ To Whom It May Concern: Please be advised Mortgage Contracting Services (MCS) is an authorized agent working on behalf of PHH Mortgage Services to complete routine interior inspections on the property noted above. Please issue an authorization form to the Mortgage Contracting Services (MCS) inspector to be on site to complete routine interior inspections on the property. Thank you, Default Legal Department PHH Mortgage Corporation 4001 Leadenhall Dr. Mt. Laurel NJ 08054 1-800-257-0460 [email protected]

Client 954 Revised 02/12/2013 Form B-106



Date: ______________

To Whom It May Concern:

Please be advised that Mortgage Contracting Services (“MCS”) is Fifth Third Bank’s authorized representative. Initial securing and/or any work needed to maintain a property in Fifth Third Bank’s portfolio is necessary and must be performed as part of our servicing requirements for FHA and VA. This is just one of the many services MCS performs for Fifth Third Bank. We therefore are requesting your company allow the MCS’s representative to have access to the requisite property.

If you should have any further questions, please contact me at (513) 358-1529.

Sincerely,

Hoss Gabbard Property Preservation Supervisor Fifth Third Bank

MADISONVILLE OPERATIONS BUILDING * 5001 Kingsley Dr * MAILDROP 1MOB10 * CINCINNATI, OH 45227

Client 53, 531 Revised 02/12/2013 Form B-107


Midland Mortgage Co.P.O. Box 26648Oklahoma City, Oklahoma 73126Phone (405) 943-8079 Fax (405) 943-8566

To Whom It May Concern: Please be advised that Mortgage Contracting Services is Midland Mortgage Company’s authorized representative. As such, any work requested by them on our behalf is done so with our full approval. Initial securing and/or any work needed to maintain properties in Midland Mortgage Company’s portfolio is necessary and must be performed as part of our servicing requirements for FHA and VA. This is just one of the many service’s Mortgage Contracting Services performs for Midland. We therefore are requesting your company allow the MCS’s representative to have access to said property. If you should have any further questions, please contact me at 405-426-1257 or email me at: [email protected]. Sincerely, Carol Guest Carol Guest Property Preservation Senior Associate Midland Mortgage Company 999 NW Grand Blvd. 4th Floor Oklahoma City, Ok. 73118 Client 441 Revised 02/12/2013 Form B-108


226 West Gray * Suite 200 * Norman, OK 73069


Date: ______________ To Whom It May Concern: Please be advised that Mortgage Contracting Services (“MCS”) is Gateway Mortgage’s authorized representative. Initial securing and/or any work needed to maintain a property in Gateway Mortgage’s portfolio is necessary and must be performed as part of our servicing requirements for the investors and insurers. This is just one of the many services MCS performs for Gateway Mortgage. We therefore are requesting allow the MCS’s representative to have access to the requisite property. If you should have any further questions, please contact me at 855-898-6070 ext. 107. Sincerely, Heather Eddy Client 550 Revised 02/12/2013 Form B-110


Date:______________________________

Property Address:__________________________________________________________

To Whom It May Concern:

Please be advised that Mortgage Contracting Services (MCS) is and authorized agent working on behalf of BOK Financial to complete routine property inspections on the property noted above.

Please issue an authorization form to the Mortgage Contracting Services (MCS) inspector to be on site to complete routine inspections on the above property.

Thank you,

BOK Financial 7060 South Yale Avenue Tulsa, OK 74136 1-800-947-7067

Client 520 Revised 02/12/2013 Form B-111

15 South Main Street- Suite 600 – Greenville, SC 29601-2743

Client 658 Revised 02/12/2013 B-112 Use the No Access Letter ONLY when trying to gain entry while performing a work order for MCS. Do not leave/post letter at property.

Date: ______________ To Whom It May Concern: Please be advised that Mortgage Contracting Services (“MCS”) is Resurgent Capital Services’ authorized representative. Initial securing and/or any work needed to maintain a property in Resurgent’s portfolio is necessary and must be performed as part of our servicing requirements for the investors and insurers. This is just one of the many services MCS performs for Resurgent. We therefore are requesting allow the MCS’s representative to have access to the requisite property. If you should have any further questions, please contact me at 866-825-2400. Sincerely, Johan Correa Resurgent Mortgage Servicing

Client 510 Revised 02/12/2013 Form B-113 Use the No Access Letter ONLY when trying to gain entry while performing a work order for MCS. Do not leave/post letter at property.

Date: ___________________________________________________ Mortgagor: ___________________________________________________ Property: ___________________________________________________ ___________________________________________________ To whom it may concern: Nationstar Mortgage LLC is the loan servicer for the property located at the above referenced address. We need to complete an inspection to determine the condition and safety of the property but are unable to gain access. I am requesting your cooperation in this matter by allowing access to the property. If it is determined the property is vacant, steps will be taken to secure and maintain it within city guidelines. I appreciate your assistance in this matter. Please call me if you have any questions. Sincerely,

Paul Belcer Assistant Vice President 469-549-2178

www.NationstarMtg.com

http://www.nationstarmtg.com/