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TRANSCRIPT
Chris HainesDental Insurance Electronic Payment Specialist
www.dentalwebsmart.com
Dental WebSmart Insurance Solutions,LLC
Strategic Focus:
Simplifying the electronic Set-up and
to complete the enrollment process
with all partners to get you where you
want to go with the step-by-step
guidance, tools, encouragement,
support, and accountability you need
to achieve better cash flow.
Revenue Cycle Management:
Create three basic necessities for proper insurance
revenue cycle management: TIME, TOOLS, &
TRACKING.
Implement technology that will achieve an electronic
based payment system.
Register and set-up all accounts with payers &
clearinghouse.
Reimburse process easier to conduct and track.
Train office staff properly, cost is small, payoff is huge.
Connecting the Dots:
Linking payments and remittance advise for
accurate reconciliation and bookkeeping.
• Connecting the re-association number (ID#) for
accurate posting to patient’s
account.
• Implement separate payment type account
codes into the software system.
Connecting the Dots:
Current usages of Direct Deposit by
the healthcare industry is at 33% and will
rise to 84% by 2023 per the Committee on
Operating Rules for Information
Exchange (CORE).EFT & ERA
Standards
EFT & ERA
Operating Rules
Admin Simplificatio
n
Benefits
•Fast and secure Deposit of your claim
payments.
•Improved payment turn around cycle (5-10
days)
•Benefits of knowing your clearinghouse and
what they offer to save you money.
•Improved provider relations.
•Less duplication of work.
Benefits
•Encoding of electronic records for better security (compliance with mandated rules and standards)
•Easy online access through clearinghouse for Real-time eligibility breakdown to view, print, or scan.
•Reduced bank fees and fewer lost or stolen check.
•Minimized risk of embezzlement.
• Improved front office efficiencies.
Benefits of Direct Connection to Insurance Websites?
•Faster access to patients’ benefits for real-time guarantee that patient has coverage, and what patient has left in benefits.
•Turns 20-minute calls with insurance companies into 15-second transactions.
•EOB’s & claims management.
•Treatment plan management for estimating patient cost.
What Keeps you Awake At Night…
Will you be ready when most Insurance companies make it mandatory to receive electronic payment?
“My overhead is the cost of my production and can only be paid with my collections.” “author unknown”
Quote Worth Sharing:
Quote from Dr. C. Barton Aiken: “Chris has been working for my practice for 10 years doing all our electronic insurance claims and electronic payment follow-up. Her efforts have been a large contribution toward a 99% collection rate during that period. She has organized a system of daily tracking of all Direct Deposit in an easy detailed approach, and it has produced an absolute boost to the cash flow of my practice. She constantly thinks ahead and would be an asset to any dental practice that could use her services.”
