powerpoint presentation by charlie cook copyright © 2005 south-western. all rights reserved. module...

PowerPoint Presentation by Charlie Cook Copyright © 2005 South-Western. All rights reserved.

PowerPoint Presentation by Charlie Cook Copyright © 2005 South-Western. All rights reserved.

Module 4

Diverse Cognitive Styles in Teams

Copyright © 2005 South-Western. All rights reserved. 4–2Figure 4.1

Five Key Aspects of Work Situations

The Press: Mapping Managerial Styles

Copyright © 2005 South-Western. All rights reserved. 4–3

Personal Work Styles

• Four activities that every worker has to do each day are:Meeting with othersGenerating informationMaking decisionsChoosing priorities



Personal Work Styles (cont’d)

• Meeting with othersThis activity also called managing relationshipsTwo approaches for managing relationships:

Extroverted Introverted

• Generating informationTwo aspects of gathering information:

Sensing Intuition



Personal Work Styles (cont’d)

• Making decisionsTwo options for dealing with information that has been

gathered: Thinking Feeling

• Choosing prioritiesChoices must be made in how to allocate timePriorities are:

Getting more facts (sensing) or ideas (intuition) Making decisions (thinking or feeling)



Personality Preferences

Extrovert ——— Establishing Relations ——— Introvert

Sensing ——— Generating Information ——— Intuitive

Thinking ——— Making Decisions ——— Feeling

Judgmental ——— Choosing Priorities ——— Perceptive



Establishing Relationships:Extrovert Approach

• Will often think things out by talking them through • Enjoys meeting other people and often seeks

social gatherings• Enjoys a variety of tasks and activities• Stimulated by unanticipated interruptions• When speaking publicly will often talk impromptu• Likely to contribute a lot at meetings• Can be impulsive



Establishing Relationships: Introvert Approach

• Prefers to think things out before speaking• Does not have a high need to meet regularly with

others• Likes to concentrate on a few tasks at a time• Dislikes unanticipated interruptions• When speaking publicly will prepare in depth and

speak to a plan• May be more quiet at meetings• More likely to consider things before acting



Generating Data: Sensing Approach

• Prefers practical problems• Prefers systems and

methods • Likes to work with tested

ideas • Likes to work with real

things • Patient with routine detail

• Will test established facts• Pays attention to facts and

detail • Wants to see detailed

parts • Likes schedule of working• Searches for standard

problem-solving approach



Generating Data: Intuitive Approach

• Enjoys ambiguous problems

• Gets bored with routine problems

• Regularly floats new ideas• Sees possibilities and

implications• Frequently jumps beyond

the facts

• May get facts wrong• Has creative vision and

insight• Follows inspirations• Searches for the new;

innovation• Likes complexity and

searches for creative approaches



Making Decisions: Thinking Approach

• Tries to establish objective decision criteria

• Measures decisions against payoffs

• Can be seen as detached and cold

• Believes in deciding according to situation

• Is likely to be flexible depending on situation

• Negotiates on the evidence

• Has concern for fairness based on the rules

• Likes analysis and clarity• Sets objectives and beliefs

follow• Task orientated



Making Decisions: Feeling Approach

• Has personal subjective decision criteria

• Measures decisions against beliefs

• Can be seen as overcommitted to a point of view

• Believes in deciding on personal considerations

• Is likely to be nostalgic, holding to traditional ways

• Negotiates on rights and wrongs of the issues

• Believes fairness relates to values and beliefs

• Likes harmony based on common values

• Objectives emerge from beliefs

• Principles orientated



Establishing Priorities: Judging Approach

• Likes clarity and order• Concerned with resolving

matters • Dislikes ambiguity• Very orderly• May rush to quick

decisions• Can be somewhat

inflexible once judgment is made

• Concerned to work to a plan

• Emphasizes decision making over information getting

• Concerned with implementation

• Likes to get things resolved and operating



Establishing Priorities:Perceptive Approach

• Enjoys searching and finding

• May procrastinate in search of even better information

• Can tolerate ambiguity• Concerned to know, not

organized• Takes in lots of data—

maybe too much

• Open minded and curious• Works according to the

requirements of the data• Emphasis on diagnosing

over concluding and resolving

• Concerned with knowledge

• Likes to find out as much as possible before action



Organizational Preferences of Different Types

Table 4.1The Press: Mapping Managerial Styles

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