poster presentation final draft

1
Using Gap Analysis and USP 797 Guidelines to Improve Outcomes in Sterile Compounding at University Medical Center South Campus Kathryn Alver 1 , Megan Handley 1 , Amanda Zale 1 , Albert Cortese PharmD 2 The University of Arizona College of Pharmacy, PharmD Candidates 2015 1 , UAMC South 2 Background and Introduction Definitions Sterile : “free from living germs or microorganisms” 1 Compounding : “any of the following activities occurring in a licensed pharmacy, by or under the supervision of a licensed pharmacist, pursuant to a prescription: * Altering the dosage form or delivery system of a drug * Altering the strength of a drug * Combining components or active ingredients * Preparing a drug product from chemicals or bulk drug substances” 2 United States Pharmacopeia (USP) 797 : “a far-reaching regulation that governs a wide range of pharmacy policies and procedures […] designed both to cut down on infections transmitted to patients through pharmaceutical products and to better protect staff working in pharmacies in the course of their exposure to pharmaceuticals” 3 Background Compounding, cleaning, and sanitizing techniques of University of Arizona Medical Center (UAMC) South Campus personnel are not always consistent with USP 797 guidelines. Compounding environments and surrounding areas do not meet all USP 797 requirements. Quality of patient care can be improved by increasing knowledge of, and adherence to USP 797 guidelines. Sterile compounding techniques are important because they, "cut down on infections transmitted to patients through pharmaceutical products and to better protect staff working in pharmacies in the course of their exposure to pharmaceuticals.” 4 Problem Description The practice setting observed included the inpatient pharmacy, emergency department (ED) and intensive care unit (ICU) at UAMC South Campus. The medication use process involved was medication preparation. Prior Research Gap analyses have been used in hospitals nationwide to measure adherence to USP797. 5 Pharmacy Purchasing and Products Magazine publishes updates on USP797 national compliance of hospitals annually. Some relevant statistics include: * Gap analysis conducted: 17% within 6 months; 35% 6 months-1 year; 20% 1-2 years; 8% 2-3 years; 8% 3+ years; 12% never * Patient incidents involving compounding errors: 31% * Projected timeline to full compliance: 26% within 6 months; 33% 6 months to 1 year; 20% 1-2 years; 10% 2-3 years; 11% no plans for compliance * Difficulty getting budget approval: 24% very difficult; 23% difficult; 33% somewhat difficult; 21% not difficult 6 Purpose of Project To decrease the risk of contamination of compounded medications through identifying non-adherence to USP797 protocol to ultimately improve patient outcomes. Objective To assess where pitfalls occur in abiding to USP797 guidelines using garbing guidelines, a gap analysis, and chi-square analysis. To use these assessments to improve quality of compounding techniques at UAMC South Campus, with the goal of not contributing negatively to patient outcomes. Methods Employees were observed once a week for 3 hours (between January 2013 to March 2013), and analyzed using a gap analysis to determine problems in sterile compounding techniques, when using a flow hood as illustrated in Figure 1. Nurses were observed in the ED and ICU for compounding technique by injecting a vial of normal saline into an intravenous bag of normal saline. A preliminary quiz was administered to the inpatient pharmacy technicians to determine their understanding of proper garbing techniques and USP 797 guidelines. After the preliminary quiz and observations, the technicians at UAMC South were provided a PowerPoint presentation in order to demonstrate correct compounding skills. This presentation highlighted the areas of USP797 that needed to be improved upon, such as questions answered incorrectly from the quiz, and incorrect technique observed during January 2013 to March 2013. After this intervention, the technicians were given another quiz to assess if their knowledge of USP 797 had indeed improved. Independent variable: time of measurement (pre-presentation and post-presentation). Dependent variable: understanding of USP797 guidelines, gap analysis score, quiz scores. Data were analyzed using percentages for the garbing guidelines (Table 1), chi-square analysis of quiz scores pre- and post-intervention with an a priori value of 0.05 (Table 2), and sums for the gap analysis guidelines (Table 3).. Data Table 1. Percentage of technicians following USP 797 garbing guidelines (n=6). Guideline abbreviations below come from garbing codebook. Conclusion and Discussion If time had allowed, it would have been useful to observe the technicians compounding technique post-intervention to see if improvements occurred, or to help them practice correct technique. Further research could include a more comprehensive look at each individual compounding CSPs, with the use of video cameras for a longer period of time in order to obtain more data. Research could be done by evaluating whether a video of how to compound CSPs would yield better post-intervention test scores rather than using the PowerPoint presentation, or if practice sessions could help yield better compliance. Recommendations and Future Research References 1. Dictionary.com. Sterile. Retrieved at: http://dictionary.reference.com/browse/sterile . Accessed 2013 April 1. 2. Department of Consumer Affairs Board of Pharmacy. Compounding questions and answers. Retrieved at: http://www.pharmacy.ca.gov/publications/compounding_qa.pdf . Accessed 2013 April 1. 3. USP 797.org. Retrieved at: http://www.usp797.org/index.html . Accessed 2013 April 1. 4. Bernstein, WN. Pharmacy Facts: architectural and environmental changes required for USP 797. In: Health facilities management magazine. July 2005 5. Allen, JV. Gap analysis survey: compounding sterile preparations. In: The international journal of pharmaceutical compounding. Edmond, OK. 6. Halvorsen, D. Challenge of complete compliance. In: Pharmacy purchasing and products. Volume 9 number 4. April 2012. 7. Preacher KJ. Calculation for the chi-square test: an interactive calculation tool for chi-square tests of goodness of fit and independence [Computer software]. 2001. Available from: http://quantpsy.org . Results Limitations Being able to gather enough data to assess sterile compounding techniques of UAMC-South employees because of time constraints. Being able to watch enough employees perform compounding duties, as opposed to the same employees each week. Getting the opportunity to observe each of the criteria needed on the gap analysis. The technicians knowing they were being observed for technique and being more conscientious of proper compounding technique (Hawthorn Effect). Not having enough nurses to observe. ER (n=3); ICU (n=0). Not all technicians turned in a post-intervention quiz. For more information, please contact: Kathryn Alver: [email protected] Megan Handley: [email protected] Amanda Zale: [email protected] Albert Cortese: [email protected] Implications Properly compounding sterile products (CSPs) is important because it yields better patient outcomes. Not using the best aseptic technique practices can lead to infections and worsening of a patient's disease state. Hospitals are held to a certain standard by the government concerning compounding expectations, and lapse in following these standards could result in negative implications for UAMC South Campus. Data Continued Figure 1. Example of ISO Class 5 HEPA laminar flow hood. Guideline Technicians Following Guideline (%) Guideline Technicians Following Guideline (%) Clothing 100 Gown 100 Jewelry 33.33 Thumb 0 Food 100 Closure 16.67 Nails 33.33 Gloves 100 Hair 100 Cleanser 100 Demarcation 66.67 Defects 66.67 Shoes 83.33 Isopropyl alcohol 33.33 Head 83.33 Removal 83.33 Face 100 Hook 100 Hands 0 Discard 100 Towel 16.67 Dirty 83.33 Pre- Intervention Post- Intervention Total Answers Right 76 72 148 Answers Wrong 20 0 20 Total 96 72 168 Chi-Square 0.00003685 Table 2. Pre-/post- intervention quiz scores and chi-square analysis. Eight technicians returned quizzes pre-intervention and six technicians returned quizzes post-intervention. Guidelines Followed Guidelines Not Followed* Guidelines Unanswered** Total # Guidelines 171 80 29 280 Table 3. Guidelines from gap analysis followed or not followed by UAMC South Campus Inpatient Pharmacy. This project used a purposive sample of pharmacy technicians and nurses. Of the 22 total garbing guidelines, 13 were followed less than 100% of the time (Table 1). Post-intervention data revealed that zero questions were answered wrong after administration of the PowerPoint highlighting areas of USP797 that needed improvement, such as proper garbing technique (Table 2). Chi-square analysis showed a significant difference between the pre- and post- intervention groups evaluating knowledge of USP797; p = 0.00003685 (Table 2). In regards to Table 3, 11 of the guidelines not followed came from the “cleaning and disinfecting the compounding area” section of the gap analysis (total of 16 guidelines in that particular section). Pre-intervention, there were a number of garbing guidelines followed less than 100% of the time, showing a need for improvement in sterile compounding technique (Table 1). According to the chi-square analysis, there was a statistically significant decrease of incorrect answers in the post-intervention quiz compared to the pre-intervention quiz (Table 2). Improvement can be addressed by first identifying problem areas within garbing procedure and providing technician staff with correct procedures tailored to those problems. We hope that by providing technician staff with a PowerPoint presentation identifying non-adherence to USP797 protocol may help the technicians’ adherence and decrease the risk of contamination of compounded medications, ultimately improving patient outcomes. Additionally, UMC South still has areas in the USP 797 gap analysis (mostly in policy and properly cleaning and disinfecting work areas) in order to adhere to its guidelines completely (Table 3). * Guidelines not followed 100% of the time ** Guidelines unanswered were unable to be observed due to insufficient time allotted or guidelines not yet added into inpatient pharmacy policy

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Page 1: Poster Presentation FINAL Draft

Using Gap Analysis and USP 797 Guidelines to Improve Outcomes

in Sterile Compounding at University Medical Center South Campus Kathryn Alver1, Megan Handley1, Amanda Zale1, Albert Cortese PharmD2

The University of Arizona College of Pharmacy, PharmD Candidates 20151, UAMC South2

Background and Introduction

Definitions

• Sterile: “free from living germs or microorganisms”1

• Compounding: “any of the following activities occurring in a

licensed pharmacy, by or under the supervision of a licensed

pharmacist, pursuant to a prescription:

* Altering the dosage form or delivery system of a drug

* Altering the strength of a drug

* Combining components or active ingredients

* Preparing a drug product from chemicals or bulk drug

substances”2

• United States Pharmacopeia (USP) 797: “a far-reaching

regulation that governs a wide range of pharmacy policies and

procedures […] designed both to cut down on infections

transmitted to patients through pharmaceutical products and to

better protect staff working in pharmacies in the course of their

exposure to pharmaceuticals”3

Background

• Compounding, cleaning, and sanitizing techniques of University of

Arizona Medical Center (UAMC) South Campus personnel are not

always consistent with USP 797 guidelines.

• Compounding environments and surrounding areas do not meet

all USP 797 requirements.

• Quality of patient care can be improved by increasing knowledge

of, and adherence to USP 797 guidelines.

• Sterile compounding techniques are important because they, "cut

down on infections transmitted to patients through pharmaceutical

products and to better protect staff working in pharmacies in the

course of their exposure to pharmaceuticals.”4

Problem Description

• The practice setting observed included the inpatient pharmacy,

emergency department (ED) and intensive care unit (ICU) at

UAMC South Campus.

• The medication use process involved was medication preparation.

Prior Research

• Gap analyses have been used in hospitals nationwide to measure

adherence to USP797.5

• Pharmacy Purchasing and Products Magazine publishes updates

on USP797 national compliance of hospitals annually. Some

relevant statistics include:

* Gap analysis conducted: 17% within 6 months; 35% 6

months-1 year; 20% 1-2 years; 8% 2-3 years; 8% 3+

years; 12% never

* Patient incidents involving compounding errors: 31%

* Projected timeline to full compliance: 26% within 6

months; 33% 6 months to 1 year; 20% 1-2 years; 10% 2-3

years; 11% no plans for compliance

* Difficulty getting budget approval: 24% very difficult; 23%

difficult; 33% somewhat difficult; 21% not difficult6

Purpose of Project

To decrease the risk of contamination of compounded medications

through identifying non-adherence to USP797 protocol to

ultimately improve patient outcomes.

Objective

• To assess where pitfalls occur in abiding to USP797 guidelines

using garbing guidelines, a gap analysis, and chi-square analysis.

• To use these assessments to improve quality of compounding

techniques at UAMC South Campus, with the goal of not

contributing negatively to patient outcomes.

Methods

• Employees were observed once a week for 3 hours (between

January 2013 to March 2013), and analyzed using a gap

analysis to determine problems in sterile compounding

techniques, when using a flow hood as illustrated in Figure 1.

• Nurses were observed in the ED and ICU for compounding

technique by injecting a vial of normal saline into an intravenous

bag of normal saline.

• A preliminary quiz was administered to the inpatient pharmacy

technicians to determine their understanding of proper garbing

techniques and USP 797 guidelines.

• After the preliminary quiz and observations, the technicians at

UAMC South were provided a PowerPoint presentation in order

to demonstrate correct compounding skills.

• This presentation highlighted the areas of USP797 that needed

to be improved upon, such as questions answered incorrectly

from the quiz, and incorrect technique observed during January

2013 to March 2013.

• After this intervention, the technicians were given another quiz

to assess if their knowledge of USP 797 had indeed improved.

• Independent variable: time of measurement (pre-presentation

and post-presentation).

• Dependent variable: understanding of USP797 guidelines, gap

analysis score, quiz scores.

• Data were analyzed using percentages for the garbing

guidelines (Table 1), chi-square analysis of quiz scores pre- and

post-intervention with an a priori value of 0.05 (Table 2), and

sums for the gap analysis guidelines (Table 3)..

Data

Table 1. Percentage of technicians following USP 797 garbing

guidelines (n=6). Guideline abbreviations below come from

garbing codebook.

Conclusion and Discussion

• If time had allowed, it would have been useful to observe the

technicians compounding technique post-intervention to see if

improvements occurred, or to help them practice correct

technique.

• Further research could include a more comprehensive look at

each individual compounding CSPs, with the use of video

cameras for a longer period of time in order to obtain more data.

• Research could be done by evaluating whether a video of how to

compound CSPs would yield better post-intervention test scores

rather than using the PowerPoint presentation, or if practice

sessions could help yield better compliance.

Recommendations and

Future Research

References

1. Dictionary.com. Sterile. Retrieved at: http://dictionary.reference.com/browse/sterile. Accessed

2013 April 1.

2. Department of Consumer Affairs Board of Pharmacy. Compounding questions and answers.

Retrieved at: http://www.pharmacy.ca.gov/publications/compounding_qa.pdf. Accessed 2013

April 1.

3. USP 797.org. Retrieved at: http://www.usp797.org/index.html. Accessed 2013 April 1.

4. Bernstein, WN. Pharmacy Facts: architectural and environmental changes required for USP

797. In: Health facilities management magazine. July 2005

5. Allen, JV. Gap analysis survey: compounding sterile preparations. In: The international journal

of pharmaceutical compounding. Edmond, OK.

6. Halvorsen, D. Challenge of complete compliance. In: Pharmacy purchasing and products.

Volume 9 number 4. April 2012.

7. Preacher KJ. Calculation for the chi-square test: an interactive calculation tool for chi-square

tests of goodness of fit and independence [Computer software]. 2001. Available from:

http://quantpsy.org.

Results

Limitations

• Being able to gather enough data to assess sterile

compounding techniques of UAMC-South employees because

of time constraints.

• Being able to watch enough employees perform compounding

duties, as opposed to the same employees each week.

• Getting the opportunity to observe each of the criteria needed

on the gap analysis.

• The technicians knowing they were being observed for

technique and being more conscientious of proper

compounding technique (Hawthorn Effect).

• Not having enough nurses to observe. ER (n=3); ICU (n=0).

• Not all technicians turned in a post-intervention quiz.

For more information, please contact:

Kathryn Alver: [email protected]

Megan Handley: [email protected]

Amanda Zale: [email protected]

Albert Cortese: [email protected]

Implications

• Properly compounding sterile products (CSPs) is important

because it yields better patient outcomes.

• Not using the best aseptic technique practices can lead to

infections and worsening of a patient's disease state.

• Hospitals are held to a certain standard by the government

concerning compounding expectations, and lapse in following

these standards could result in negative implications for UAMC

South Campus.

Data Continued

Figure 1. Example of ISO Class 5 HEPA laminar flow hood.

Guideline Technicians

Following

Guideline (%)

Guideline Technicians

Following

Guideline (%)

Clothing 100 Gown 100

Jewelry 33.33 Thumb 0

Food 100 Closure 16.67

Nails 33.33 Gloves 100

Hair 100 Cleanser 100

Demarcation 66.67 Defects 66.67

Shoes 83.33 Isopropyl

alcohol

33.33

Head 83.33 Removal 83.33

Face 100 Hook 100

Hands 0 Discard 100

Towel 16.67 Dirty 83.33

Pre-

Intervention

Post-

Intervention

Total

Answers Right 76 72 148

Answers Wrong 20 0 20

Total 96 72 168

Chi-Square 0.00003685

Table 2. Pre-/post- intervention quiz scores and chi-square

analysis. Eight technicians returned quizzes pre-intervention

and six technicians returned quizzes post-intervention.

Guidelines

Followed

Guidelines Not

Followed*

Guidelines

Unanswered**

Total #

Guidelines

171 80 29 280

Table 3. Guidelines from gap analysis followed or not followed by

UAMC South Campus Inpatient Pharmacy.

• This project used a purposive sample of pharmacy technicians

and nurses.

• Of the 22 total garbing guidelines, 13 were followed less than

100% of the time (Table 1).

• Post-intervention data revealed that zero questions were

answered wrong after administration of the PowerPoint

highlighting areas of USP797 that needed improvement, such as

proper garbing technique (Table 2).

• Chi-square analysis showed a significant difference between the

pre- and post- intervention groups evaluating knowledge of

USP797; p = 0.00003685 (Table 2).

• In regards to Table 3, 11 of the guidelines not followed came from

the “cleaning and disinfecting the compounding area” section of

the gap analysis (total of 16 guidelines in that particular section).

• Pre-intervention, there were a number of garbing guidelines

followed less than 100% of the time, showing a need for

improvement in sterile compounding technique (Table 1).

• According to the chi-square analysis, there was a statistically

significant decrease of incorrect answers in the post-intervention

quiz compared to the pre-intervention quiz (Table 2).

• Improvement can be addressed by first identifying problem areas

within garbing procedure and providing technician staff with

correct procedures tailored to those problems.

• We hope that by providing technician staff with a PowerPoint

presentation identifying non-adherence to USP797 protocol may

help the technicians’ adherence and decrease the risk of

contamination of compounded medications, ultimately improving

patient outcomes.

• Additionally, UMC South still has areas in the USP 797 gap

analysis (mostly in policy and properly cleaning and disinfecting

work areas) in order to adhere to its guidelines completely (Table

3).

* Guidelines not followed 100% of the time

** Guidelines unanswered were unable to be observed due to insufficient time allotted or

guidelines not yet added into inpatient pharmacy policy