Name (18pt)

Speaker: Adam LewenbergOctober 21, 2015

Background and ExperienceSpeaker: Adam Lewenberg

• President of Postal Advocate Inc. – The only mail audit and recovery firm in the US and Canada– Manage a portfolio of 58,000 pieces of mailing equipment for the largest

US companies.– Speak and teach nationally on mail savings and industry trends.

• Vice Co Chair- Boston Postal Customer Council and Mail Systems Management Association. CMDSS and MDC Certifications.

• Featured Writer for Mailing Systems Technology Magazine.• Worked for one of the largest mailing vendors for over 17 years

– Director of national sales for presort, tabletop inserters, addressing hardware/software and green offerings.

– Was one of the top 5 account managers nationally working with some of the nations top accounts.

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Benefits of a Managed Service Provider

Time Savings – Handle time consuming and repetitive administrative workInsight and Visibility – Provide a thorough spend analysis while you still maintain control and responsibilityExpertise – Knowledge and experience in the specific category that will allow for greater accuracy and detailBest-in-Class Tools – Complete visibility to spend using the most innovative tools, resources available and ongoing supportAllows you to focus on bottom line growth and profit

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Challenges of Managing Fleet Mailing AssetsM

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All this provides for HUGE SAVINGS OPPORTUNITIES!

Helping multi-locationorganizations streamline

their mailing costs

58,000 pieces ofequipment, managed

by Postal Advocate

Recovered over$2,000,000

in lost postage, vendorovercharges and fees

ENTERPRISE-WIDE MAIL AUDIT AND RECOVERY

OVER $17,000,000 IN CLIENT SAVINGS

$559K54%

Average ClientSavings

Average EquipmentSavings

HOW WE DO IT• 200 + years of industry experience• Comprehensive web-based tool

providing visibility of all mail and equipment spend

• Time Savings - Assistance in fleet management

visit www.postaladvocate.com or call (888)977-MAIL(6245)

Challenges With Mailing Equipment Purchasing

1. Huge price variances for similar models at different sites across your fleet

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Example:Model Pricing Variance

Model Quantity Low High AverageHigh/Low

Ratio Total ExpenseTotal if all

at Low RateModel A 9 $348 $701 $459 2.0 $4,133 $3,132Model B 36 $345 $1,573 $801 4.6 $28,839 $12,420Model C 26 $427 $2,063 $1,296 4.8 $33,703 $11,102Model D 13 $1,427 $2,760 $2,019 1.9 $26,250 $18,551Model E 26 $1,524 $4,467 $2,666 2.9 $69,325 $39,624Model F 5 $3,251 $6,276 $5,352 1.9 $26,764 $16,255Model G 5 $7,848 $9,931 $8,931 1.3 $44,655 $39,240Total 120 $233,669 $140,324

Potential Savings $93,345

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2. Expired or non existent Master Service Agreement

3. Lack of visibility to postage spends and usage levels.Companies buying the wrong levels of equipment. In many cases spending more on equipment than postage/usage.

Spend Ratios

Postage Range # of SitesEquipment

SpendPostage Spend Spend Ratio

>$12,000 per year 2 $26,600 $63,500 0.42$1200-12,000 per year 64 $189,054 $155,441 1.22<$1,200 per year 76 $120,291 $41,890 2.87

Challenges With Mailing Equipment Purchasing

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Challenges With Mailing Equipment Purchasing

4. Vendor inventory reporting is infrequent, unavailable and confusing

5. Lease portfolios with varying end dates often going into evergreen statuses.

Lease Renewal DatesLease Expiration Year # of Sites Value

2013 or Before 19 $28,404

2014 9 $12,198

2015 34 $62,193

2016 26 $54,455

2017 19 $30,795

2018-20 22 $35,691

Total 129 $223,736

68% of your leases are coming up over the next

year.

Mailing Fleet Asset Management Process

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Request/Build equipment inventory and costs.

Match equipment to postage spends.

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Customer Validation Email

Reach out to locations to validate questionable charges.

Work with vendors - Eliminating unneeded units and fees.

345 Document all cancellations, savings and

notes.

Personalized site asset validation:

Equipment Savings Process

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Customized Renewal Email

Implement renewals, terminations and new equipment needs.

Analyze current pricing and terms.

Set Standardized equipment rates and updated MSA’s.

Document all new equipment, savings and notes.

Work with locations to define needs and show options.

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Postal Advocate Equipment Savings StatsSavings Type # of Transactions Total Savings % of SavingsEquip Savings: New 145 449,364.00$ Equip Savings: Renewal 1679 12,304,752.00$ Equip Savings: Terminate 619 1,230,697.00$ Total 2443 13,984,813.00$ 54%

Eliminate Mailing Vendor Avoidable Fees

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Monitor future invoices to validate they do not return.

Create online accounts on the vendors websites.

Link every location, account, meter and postage refill.

Document all savings and notes.

Identify avoidable fees and develop plans for their removal.

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While simplifying the billing and payable process

PostageRefil l Fees - Rentals $0-20 each

Postage Advance Fees Included or up to 1% of the Advance

Postage Advance Late Fees 0-15% of the Advance

Postage Advance Finance Charges 15% or higher APR

Overlimit Credit Charge Varies by Vendor

Annual Fee Rewards Program Varies by Vendor

LeaseLate Fees Varies by Vendor and Lease Value

Insurance - Leases Only

Varies by Vendor and Lease Value - Automatic enrollment unless proof

insurance is provided.

Mailing System FeesPostal Advocate Avoidable Fees

Savings Stats

Savings Type # of Transactions Total SavingsFee Savings: Late/Fin Charges 75 86,867.00$ Fee Savings: Loyalty Prog 271 20,630.00$ Fee Savings: Remove Insurance 883 191,672.00$ Other 11 90,884.00$ Total 1240 390,053.00$

Eliminate Mailing Vendor Overcharges

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Continue to monitor future bills looking for overcharges.

Document all savings and notes.

Identify transactions being overcharged.

Format requests for refunds/credits.

Validate refunds have been received.

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We look at every invoice to make sure you are paying the correct rates.

Typical Vendor OverchargesInvoices not giving national account discounts.Meter, maintenance and rate change charges when included on a lease.Bil ls for equipment from closed sites.Reset and advance postage fees that should be included.Loyalty points that go undredeemed or cashed in for personal use.

Postal Advocate Credit/Overcharges Savings Stats

Savings Type # of Transactions Total SavingsVendor Credit: Equipment 296 633,858.00$

Recover Lost Postage from Dormant Accounts

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Validate that funds have been received back.

Document all savings and notes.

Create online visibility to every postage account and refill.

Format vendor requests to validate funds.

Fill in refund request forms.

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We track down postage from terminated or forgotten meter accounts.

We have found over $2,000,000 in the last 24 months mostly residing

with the mailing vendors.

The majority of funds we find are still with the mailing vendors.

Postal Advocate Lost Postage/Recovery Stats

enterprise Advocate – Enterprise Asset Management System -Dashboard

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Highlights• Easy access to all mail spends.• Visibility to fees and savings.• All account numbers are stored in one place.• Simple to drill down to an individual location or invoice.

Spend Ratio Site equipment

cost compared to the postage usage

*The data above is for demonstrative purposes only. Data does not represent true spends and costs.

enterprise Advocate - Dashboard

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*The data above is for demonstrative purposes only. Data does not represent true spends and costs.

enterprise Advocate - Dashboard

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Highlights• Complete visibility to all

mailing spends by location.

• Detail for multiple vendors.

• All account numbers are stored in one simple to access place.

*The data above is for demonstrative purposes only. Data does not represent true spends and costs.

Postal Advocate - No Risk Savings Model

We will do a detailed no cost or obligation analysis outlining savings potential

• Fees – 40% of any documented savings (10% for State Unclaimed Funds)– Only when the savings has been

implemented or funds recovered.– Detailed savings statements and

invoices documenting each transaction.

– Online visibility to all savings and fees.

– No cost web based enterprise asset management system.

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No Cost or Obligation Mail Audit• Completed in 2-3 weeks• Outlines spend and specific savings opportunities• Minimal customer involvement

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Savings Summary Locations Meter RentalsMaintenance Agreements

On Call Maintenance Lease Total Postage Spend Ratio

0.00

Item Current 2015 2016 2017 SavingsCombined Savings

Equipment Costs

Avoidable Fees(Late Fees, Finance Charges, Equip Insurance, Loyalty Plans)

Contract Violations (Supply, maintenance, meter discounts, overcharges)

Lost Postage Funds (Meter Accounts)

Lost USPS Permit Funds

Total $0 $0 $0 $0 $0 $0

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RISK-FREE NO COST SAVINGS

ANALYSIS3 STEPS

COLLECT11 STEPS

ANALYSIS23 STEPS

CREATE PLAN4 STEPS

IDENTIFY LOST POSTAGE

8 STEPS

CREATE VISIBILITY

4 STEPS

DEFINING SAVINGS IMPLEMENTATION

STEPS7 STEPS

DEFINE ONGOING EAM

STEPS14 STEPS

CLIENT

POSTAL ADVOCATE 74-POINT ENTERPRISE ASSET MANAGEMENT AUDIT PROCESS

Summary

Visibility: We will provide you a web dashboard to all mail spends, applications and pricing.

Savings: We will be monitoring your account looking for savings in equipment and fees.

Recovery: We will find and recover any lost funds or overpayments from dormant/orphaned accounts.

Simplicity: We will make mail related spends easy to manage.

Support: We represent the best in the industry and will act as your advocate on all mail related questions.

Risk Free: You only pay us when we can document specific savings.

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Contact info: (20pt)

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Questions?