Document Number: 1918444 1

Position Description Technical Officer Community Services Sport, Leisure & Facilities

Document Number: 1918444 2

ABOUT THE COMMUNITY

SERVICES BRANCH

Growth

Diversity

Service

The Community Services Branch partners with key

stakeholders and the community to create connected,

healthy, active and safe communities in Logan. The

services of the branch are provided through four teams,

namely:

Community Development

Empowers individuals and groups to create, support,

grow and sustain connected, healthy and inclusive

communities.

Community Safety

Partners with, builds capacity of, and delivers services

and programs to the community to create a safer city.

Social Planning

Puts the ‘people’ into planning through identifying,

understanding and addressing community needs and

aspirations.

Branch Management

Provides overall management to the branch in respect to

the areas of financial direction, customer service,

leadership, culture and service delivery.

Document Number: 1918444 3

TITLE:

Technical Officer

POSITION NUMBER(S):

5312, 5314, 5316, 5317, 5319, 5210

CLASSIFICATION LEVEL:

Level 4

AWARD:

Queensland Local Government Industry (Stream A) Award – State 2017

REPORTS TO:

Maintenance and Renewals Coordinator

JOB PURPOSE

To provide technical and building advice and administrative support to the Sport, Leisure and Facilities Branch.

EXTENT OF AUTHORITY

Under the general direction of the Maintenance and Renewals Coordinator, the officer provides technical support and

professional advice relating to the development and maintenance of community facilities.

DIRECT REPORTS

N/A

Document Number: 1918444 4

TECHNICAL ADVICE & SUPPORT

Provide technical support, professional advice and estimating relating to the development and maintenance of community

facilities;

Develop and implement a range of processes and procedures associated with maintenance and improvement activities with a

view to identifying opportunities for continuous improvement;

Prioritise and monitor maintenance and facility improvement expenditure within budget constraints;

Assist in the project management of construction works pertaining to the development and/or extension of facilities

Performance Criteria

Uses knowledge & expertise to provide accurate and timely technical support & advice

Fosters relationships with community groups and contractors

Focus on continuous improvement

DOCUMENTATION & REPORTING

Prepare documentation for tenders and quotations and administer the process including scope, evaluation, awarding,

supervision, inspections and associated administration related to the development and maintenance of community facilities;

Prepare reports and assist in preparation of detailed submissions as required

Prepare development and other applications to ensure compliance with statutory requirements in relation to facility

development;

Performance Criteria

Timely & accurate preparation of documentation for tenders and quotations

Ensure adherence to relevant building codes, standards, legislation and statutory requirements

Accurate record keeping of data and service records

STAKEHOLDER ENGAGEMENT

Liaise with a range of stakeholders to effectively facilitate maintenance and construction activities;

Coordinate and oversee work carried out by contractors and service providers and undertake appropriate minor maintenance

tasks;

Performance Criteria

Effectively work within a team

Accurately process information from various sources to provide solutions to maintenance issues

Client/stakeholder relationships, communication and satisfaction

Document Number: 1918444 5

OTHER

Council’s Leadership and Performance Capability Framework will be used for performance management and development

purposes

Undertake any other duties as are reasonably within the limits of the employee's skills, competence and training.

KNOWLEDGE, SKILLS AND QUALIFICATIONS

Proven experience providing technical support and professional advice, including estimating, to a range of stakeholders with a

focus on creating long-term, mutually beneficial partnerships.

Formal trade qualifications will be highly regarded.

Demonstrated experience and ability to administer implementation of contracts for maintenance and minor construction

activities.

Knowledge of current building and construction industry work practices.

Skilled in the development and implementation of building maintenance service programs with the ability to undertake minor

building maintenance tasks.

Competency in use of standard computer packages and the ability to quickly adapt to and learn Council specific packages as

required.

SUCCESS PROFILE

Ability to identify opportunities for continuous improvement within the existing framework of the role.

Demonstrated ability to manage time, prioritise workload and work independently and as a member of a team.

Demonstrated ability to effectively communicate both orally and in written form with people at all levels.

Demonstrated ability to work productively as part of a high performing team to ensure achievement of outcomes including

building, maintaining and fostering good relationships with clients and team members.

REQUIREMENTS & POSITION SPECIFIC CONDITIONS

Possession of a current Queensland Class ‘C’ Drivers Licence is mandatory.

Participate in an on call roster.

DATE REVIEWED

4th February 2019

REVIEW

This Position Description may be reviewed from time to time as Logan City’s organisation may be developed or restructured.

Any such reorganisation of duties shall be the subject of discussion with the position incumbent.