Special Orders

POS

Contact Vendor

Before any Special Order Entry you must

contact the vendor and get:

Availability

Cost

shipping

Transaction Menu

Press F2 to get to the transaction menu.

Then you will select 4 for Special Order

The screen should now show Special Order

in the top right corner of your POS screen

Customer Information

Once you go to the bottom Item (SKU) box,

it will automatically prompt the Customer

Information Screen

Input Customers name, phone #, and

address

Be sure to reference the vendor and a quick

description of the product

Check Item #

1st you will check the item # to insure it is

not a current SKU before adding a new SP

SKU. If item is not in Inventory, press yes

to create a Special Order Sku

If it did come up with a current SKU, 1st

check to make sure no other store has it

available and do a transfer if possible

SP Template Sku

Once you have determined this is a special

order SKU you will input your template

Special Order SKU.

Press Enter

This is what categorizes your special order

item in the correct department classification.

See next slide for example SKU’s

Template Sku’s

TEMPLATE SKU’S FOR SPECIAL ORDERS: SKU DESCRIPTION

SPPAINT SPECIAL ORDER PAINT SKU

SPELECTRICAL SPECIAL ORDER ELECTRICAL SKU

SPPLUMBING SPECIAL ORDER PLUMBING SKU

SPHARDWARE SPECIAL ORDER HARDWARE SKU

SPTOOLS SPECIAL ORDER TOOLS SKU

SPHOUSEWARES SPECIAL ORDER HOUSEWARES SKU

SPAUTOMOTIVE SPECIAL ORDER AUTOMOTIVE SKU

SPTIRES SPECIAL ORDER TIRES SKU

SPBATTERIES SPECIAL ORDER BATTERIES SKU

SPAGRICULTURE SPECIAL ORDER AGRICULTURE SKU

SPFARM SPECIAL ORDER FARM SKU

SPPET SPECIAL ORDER PET SKU

SPTACK SPECIAL ORDER TACK SKU

SPANIMALHEALTH SPECIAL ORDER ANIMAL HEALTH SKU

SPFEED SPECIAL ORDER FEED SKU

SPLAWNGARDEN SPECIAL ORDER LAWN & GARDEN SKU

SPSPORTINGGOOD SPECIAL ORDER SPORTING GOODS SKU

SPPOPCANDY SPECIAL ORDER POP AND CANDY SKU

SPBOOTS SPECIAL ORDER BOOTS SKU

SPHATS SPECIAL ORDER HATS SKU

SPCLOTHING SPECIAL ORDER CLOTHING SKU

SPORIGIL SPECIAL ORDER ORIGIL

SPGUN SPECIAL ORDER FIREARM

SPSTIHL SPECIAL ORDER STIHL

Here is an example of the Special Order

SKU’s that are available

SPELLING CORRECTION:

SPECIAL ORDER ORGILL IS

SPORGILL

SKU INFORMATION

Input the following information for your

item

Vendor Part # -this is an item/model #

Description- fill in completely

Order Quantity-How Many do you need?

List-MSPR (Manufactured Sugg Retail Price)

Cost-What Big R is charged

Retail-What we will charge the Customer

Margin Multiplier

SPECIAL ORDER MARGIN CALCULATORCOMMON

MULTIPLIERSDEPARTMENT MARGIN MULTIPLIER

MARGIN MULTIPLIER

PAINT 30% 1.43

PAINT SUNDRIES 40% 1.67 5% 1.05

ELECTRICAL- GENERAL 40% 1.67 8% 1.09

ELECTRICAL- HEATERS, PELLET STOVES 25% 1.33 10% 1.11

PLUMBING- GENERAL 40% 1.67 13% 1.15

PLUMBING- PIPE, PUMPS 25% 1.33 15% 1.18

HARDWARE 50% 2.00 18% 1.22

TOOLS- GENERAL 35% 1.54 20% 1.25

TOOLS- POWER 15% 1.18 23% 1.30

HOUSEWARES 35% 1.54 25% 1.33

TOYS 35% 1.54 28% 1.39

AUTOMOTIVE- GENERAL 40% 1.67 30% 1.43

AUTOMOTIVE- OIL 20% 1.25 33% 1.49

TIRES 20% 1.25 35% 1.54

BATTERIES 30% 1.43 38% 1.61

AGRICULTURE 30% 1.43 40% 1.67

FARM 40% 1.67 42% 1.75

PET 50% 2.00 45% 1.82

TACK 40% 1.67 47% 1.89

ANIMAL HEALTH 40% 1.67 50% 2.00

FEED 20% 1.25 55% 2.22

LAWN & GARDEN- GENERAL 40% 1.67 60% 2.50

LAWN & GARDEN- MOWERS, POWER EQUIPMENT 15% 1.18 70% 3.33

SPORTING GOODS- GENERAL 35% 1.54 75% 4.00

SPORTING GOODS- FIREARMS 18% 1.22 80% 5.00

SPORTING GOODS- AMMUNITION 18% 1.22

POP & CANDY 30% 1.43

BOOTS 40% 1.67

GLOVES 50% 2.00

HATS & ACCESSORIES 45% 1.82

MENS CLOTHING 40% 1.67

WOMENS CLOTHING 40% 1.67

BOYS CLOTHING 40% 1.67

GIRLS CLOTHING 40% 1.67

Utilize this form to find your Minimum

Retail for your special order item.

Cost x Multiplier = least you can charge

List (MSRP)= most you can charge

SKU INFORMATION

Vendor-Input the vendor # (if you do not

know the # , start with an “=“ then begin to

type the vendor name

SKU INFORMATION

Vendor-Enter Vendor #

Manufacturer-Re-Enter the Vendor #

MFG Part#- this is an item/model #

The Manufacturer Part # is VERY

important, it is what attaches to our SKU

Once all information is complete, press OK

or Enter

Post the SP SKU

Once the Special Order # has been assigned

it will display the SKU information and will

prompt for a PO#

SP SKU SP004124853001

SP004/124853/001

Store/SP # /Line ItemBreak down of a SP SKU

Select A PO

For the majority of Special Orders, we will

need to create a PO. To do so you will

choose RSRV (Reserve PO)

Creating a PO

RSRV will auto assign the next numerical PO available for your store

When you select RSRV this screen pops-up, you will say OK for it to auto assign

NOTE: there is also an opportunity to change the due date for this PO. If you

were given a specific time frame from your vendor you can change the date to make it

more accurate

Post the PO

Once the SKU posts it will show the PO# in

the PO Column.

Take this moment to immediately input the

PO in the top highlighted PO# box

This will make the PO# print on the actual

invoice

Apply SP Terms

If you have additional items you may create them now by repeating the steps above

Once all SP’s are created you must now add the Special Order Terms

Input SPTERMS in the sku box and add qty

*You Must blank out the Vendor and PO Box

Press Enter

SP TERMS

Once you post the sku you will see the

Special Order terms posted.

Be sure to let you customer know about our

terms

Freight

All Special Orders are subject to a freight charge.

Utilize SKU 551 for Special Order Freight

You must input the Qty and the Price manually depending on what the charge will be

We do have vendors that waive our freight charge, if waived still use the 551 sku but input the price

for $.001

*You Must blank out the Vendor and PO Box*

Press Enter

Utilize F3 Notes

If Needed

At any time during the transaction, you may

utilize F3 for any additional notes about the

Special Order.

These notes will print on the invoice

Double Check

Once all items are created, terms and freight

are applied press total

Finish Special Order

Once you total , you will choose Save and

Print to take the deposit.

Options:

1) Save

2) Save and Print

3) Invoice

Deposit Menu

POS will prompt a deposit box

It will auto fill with the ¼ down deposit that is required

You may change the amount to what the customer would like to put down unless it is

less than the required deposit

If less you will need a managers override

Input the amount the customer would like to put down and select OK

Total Menu

Now you will select the type of tender the

customer will be paying for their deposit.

Enter amount in appropriate cash, check or

charge field and press enter

Complete Transaction

Select Yes to print out a copy of the invoice

Take copy to the receiving area for incoming

Special Orders and make sure to

communicate what item was ordered to your

receiver and management staff.

Invoicing A

Special Order

Invoice Transaction

When you get to the Special Order menu

you will choose option 3- Invoice

It will give you the remaining balance in

parentheses.

Only invoice if the customer is picking up

and paying for the item

Final Invoice

Now you may proceed as a regular

transaction.

Make sure to call and have someone retrieve

the Special Order from its designated area

REMINDER: To invoice means there is a

change in inventory/change of possession