porto corporate athlete presentation_daniel gould.unlocked
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The Corporate Athlet e: MaximizingYour Sport Management Eff ect ives
Daniel Gould,Ph.D.
Department of
Kinesiology
Michigan StateUniversity
Sport andExercise
Psychology
The scientific study ofpeople and their behaviors
in sport and exerciseactivities and the practical
applications of thatknowledge.
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What is Spor t Psychology andWhy Should Sport ManagementLeaders Care?
Two Objectives of Sport andExercise Psychology
2. Understand t he eff ect s t hatpart icipat ing in sport has onpsychological development ,healt h, and w ell-being.
1. Understand t he effects of
psycholog ical fact ors onathlet ic performance.
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Typical Spor t PsychologyQuest ions Asked What are the
psychologicalcharacteristics ofchampion athletes?
How does one buildt eam cohesion?
Why do some athl etesrise t o t he occasionand play w ell underpressure and ot herschoke?
How does anxiet yinfluenceperformance?
How does onemot ivate anathlete/ team?
Does sport buildcharacter or
characters?
Sport and Work Sim ilarit ies
Many I ssues I nvolved in SportPerform ance Parallel Those in The
Everyday Perf orm ance Sett ings in NormalBusiness Life.
How Can We Bet t er PrepareCorporate/ Life Performers and Managers(Coaches) Using What We Have Learned inHigh Perfor mance Sport ?
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PURPOSES
Discuss YourRole As A HighPerform er inNon spor tSettings
ConveyPerformanceEnhancementPr inciples to UseWhen Taking
Part in YourSelectedProfession
PURPOSE 1
Discuss YourRole As A High
Performer(e.g.,CorporateAthlete)
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The Business Manager ,
Student or Teacher as aHigh Performance At hlete
View ing Yourself As AHigh Perform er
I n WhatWays AreYou Like anAthlete?
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Sport -Work PerformerCompatibil ity
Resul t s Focus
TimePressuredPerformance
Group/ TeamPerformanceRequired
Sport-BusinessCompatibil ity
AthleticPerformanceChallenges
- perform underpressure
- play to w in- recover from
mistakes- sustain
performance overt ime
Work Perform anceChallenges- perform under
pressure- play to w in- recover f rom
mistakes- sustain
performance overt ime
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The Problem
Business t eaches the contemporary
corporat e work ers t o deal w it h t oday schallenges using skill s in one dim ensionplanned mental st rategies for gett ing the
imm ediate j ob done.
However, one s abil i ty t o perform andfunct ion effectively is dependent on anum ber of ot her not so obvious, but
import ant factors.
Underst anding Today sPressure-Packed
Environment
Key: Maintain
HighPerformancein t he Face ofI ncreasingPressure andConstantChange
I dent ifying My
Maj or WorkChallenges/St ress Sources
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What I t Takes To PerformEffectively?
The I deal Perform anceState
Component s of t he the I dealPerform ance State
(Loehr & Schwartz, 2003)
Energy Management (t he abi l i ty t o
mobili ze physical and ment al energy ondemand)
Energy Components: Physical Capacity
Emot ional Capacit yMental Capacit ySpir it ual Capacit y
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Understanding TheTraining-Recovery Process
Managing Your Physical Capacity
Physical Capacity & Fit ness- nutr i t ion- exercise
- healthy habit s
Balancing Str ess and Recovery- rest / recovery- physical rest (benefit s of exercise)- sleep
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Managing Your Physical
Capacit y Tips(Loehr & Schwartz, 2003)
Eat r ight
Go to bed early and get up early
Maintain a consist ent bed and w ake-up
t ime
Seek recovery every 90 t o 120 m inut es
Exercise regularly
Managing Your Emotional Capacity
Maxim ize Posit ive Emot ions (stayingcalm,opt im ally challenged, being engaged, and
staying focused)
Minim ize Negative Emot ions (gett ingfrustrat ed, angry, and impat ient, or feelingafraid and st ressed)
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Managing Your Emotional Capacity
Mental Preparation Routines
Refocusing/ St ress Management Rout ines- 5 m inut e st ress busters- cent ered breathing- four f f ocus t echnique
Uti lize Social Support Resources
Focus on Posit ive Self -Talk and Thought s- t hought st opping
Managing Your Mental Capacity
Use mind quieting t echniques
Manage your t ime w isely
Build in ment al recovery
Avoid mult it asking
Visualize
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Managing Your Spiritual Capacity
Understand your deepest values andbeliefs.- What are your core values?- What i s your personal mission?
Build in think t ime!
The Bot t om Line(Loehr & Schwartz, 2003)
I f w orkers are toper form at high
levels for t he longhaul, the samesystematic,
mult i level theyneed to t rain thesame w ay that
world-classathlet es do.
Companies can tafford t o addresstheir employees cognitivecapacit ies w hileignoring their
physical,emot ional, andspirit ual w ell-being.
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PURPOSE 2
Discuss YourRole As A HighPerformanceCoach
Your Role As A HighPerformance Coach
I n What Ways
Are You A HighPerformanceCoach?
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Sport-BusinessCompatibil ity
SportCoaching
Challenges
- I dentif y Talent- Motivat e Players
- Build Trust- Comm unicate- Optim ally Arouse- Get Players to
Accept Roles
- Produce Resul t s- Please Mult iple
Audiences- Deal Wit h Failure- Deal Wit h Success- Teach People New
Skills- Change People s
Behavior
Sport-BusinessCompatibil ity
Business
Coaching Challenges
- I dentify Talent- Mot ivate Employees
- Build Trust- Communicate- Opt imally Arouse- Get Emp loyees t o
Accept Roles
- Produ ce Result s
- Please Mult ipleAudiences- Deal Wit h Failure- Deal Wit h Success- Teach Employee s
New Skil ls- Change Employee s
Behavior
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You As A HighPerformance Coach
Understand Your Role As A HighPerformance Corporate Coach
What I s The Role of a HighPerformance Coach?
Who Was An
EffectiveCoach for MeI n My WorkLife?
What Did That
I ndividual DoThat Made Himor Her AnEffectiveCoach?
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Coaching Communication
Shield Exercise
Who has beenthe bestcoach-
communicatorI have known?
What madehim or her so
effective?
What are myweaknesses as a
communicator?
What are mystrengths as a
communicator?
Role 1: UnderstandingSt eps t o Coaching YourEmployees/ Supervisees
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Typical CorporateCoaching Sit uat ion
Fix The Many Problems That Arise I n
Conduct ing Day-t o-Day Business
The Dilemm a!
- f ix t he problem versus t each t hesupervisee how to fix t he problem him or
herself
Basic Coaching/ Ment oringSkills
Build Trust
Ask Effect iveQuestions
Set Goals
ProvideFeedback
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Building Relationships
The Importanceof AskingQuestions
Building RelationshipsInvolving Direct Reports: Asking Questions
Why is asking questions important?
Why dont we ask enough questions?
How does questioning relate toplayer motivation?
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Characteristic 2: Building RelationshipsThe GROW MODEL (Lane4)
GOAL
For session
OPTIONSWhats possible?
REALITY
Who/ what/ where/how much?
WILL
Clarity/ commitment
/ support
GOAL - what do you want ?REALITY - what is happening?OPTIONS - what could you do?
WILL - what will you do?
Source: Alexander, G.
Examples of useful questions when usingthe GROW Model GOAL (Lane4)
What i s i t you w ou ld l i ke to d i scuss?
W h a t w o u l d y o u l i k e t o a c h i ev e ?
W h a t w o u l d y o u li k e f r o m ( t o a ch i e v e i n ) t h i ssess ion?
W h a t w o u l d n e ed t o h a p p e n f or y o u t o w a l k a w a yf e el i n g t h a t t h i s t i m e w a s w e l l sp e n t ?
I f I c o u ld g r a n t y o u a w i s h f o r t h i s se ss i on , w h a tw o u l d it b e ?
W h a t w o u l d y o u l i k e t o b e d i f f er e n t w h e n y o u l ea v eth is sess ion?
W h a t w o u l d y o u l i k e t o h a p p e n t h a t i s n o th a p p e n in g n o w , or w h a t w o u l d y o u li k e n o t t oh a p p e n t h a t i s h a p p en i n g n o w ?
W h a t o u t c o m e w o u l d y o u l ik e f r o m t h i ss es si o n / d i s cu s si o n / i n t e r a ct i o n ?
I s t ha t r ea l i s t i c?
Can w e do tha t i n the t im e we have ava i l ab le?
Wi l l t ha t be o f r ea l va lue to you ?
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W h a t i s h a p p en i n g a t t h e m o m e n t?
Ho w d o yo u kn o w th a t t h i s i s a ccu r ate ?
When does th i s happen?
How o f t en does th is happen? Be prec ise i fposs ib le .
What e f fect does th i s have?
How have you ve r i f i ed , o r wou ld you ve r i f y ,tha t th i s i s so?
What o t he r fac to r s a re re levan t?
Wh o e lse is re levant?
What i s th e i r pe rcep t i on o f the s i tua t i on?
What h ave you t r i ed so far?
Examples of useful questions when using
the GROW Model REALITY (Lane4)
Examples of useful questions whenusingthe GROW Model OPTIONS (Lane4)
What cou ld you do to change the si t ua t i on?
What a l t e rn a t i ves a re the re to th a t app roach?
Tel l m e w ha t p oss ib i l i t i es fo r ac t i on you see. Do no tw o r r y a b o u t w h e t h e r t h e y a r e r e a l i st i c a t t h i s s t a g e .
What app r oach / ac t i ons have you seen used , o r usedyourse l f , i n s im i la r c i r cum stances?
W h o m i g h t b e a b l e t o h e l p ?
W o u l d y o u l i k e s u g g e st i o n s f r o m m e ?
W h i c h o p t i o n s d o y o u l i k e m o s t ?
What a re the bene f i t s and p i t f a l l s o f t hese op t ions?
Which op t ion s a re o f i n te res t t o you ?
R at e f r o m 1 - 1 0 y o u r i n t e r e st l e v e l i n / t h e p r a c t i ca l it yo f each o f t hese op t ions .
Would you l i ke to choose an op t ion to ac t on?
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Examples of useful questions when
using the GROW Model WILL (Lane4)
What are the next steps?
Precisely when will you take them?
What might get in the way?
Do you need to log the steps in yourdiary?
What support do you need?
How and when will you enlist thatsupport?
Building Relationships:Qualities of anEffective Communicator
Thinking of what may have worked for effectivecoaches in the past:
What supporting behaviors (questions)did they use?
What challenging behaviors (questions) didthey use?
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Peer Coaching Exercise
Basic Coaching/ Ment oringSkills: Building Trust (ACoaching Relat ionship)
List en w it h ful l
attent ion Be const ructive
Be aw are of aperson s needsand feelings
Have an open mind
and avoid makingj udgments
Show genuine
interest in t he
person sdevelopment
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Basic Coaching/ Ment oringSkills: Asking Quest ions
Tell me and I forget . Askme and I remember
because I underst and!
Basic Coaching/ Ment oringSkills: Asking Quest ions
Ask about t he
desired out come
Ask w hat ishappening now
Ask about
different options
Ask about w hatthe person w il ldo
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Basic Coaching/ Ment oringSkills: Providing Feedback
Reflect back on the
person s sit uation
Focus on thebehavior, not t he
person Focus on the
person s goodpoints
Praiseimprovement
Be precise
Looked them in
the eyes Check f or
understanding
Basic Coaching/ Ment oringSkills: Providing Feedback
Discuss t he
matt er inprivate
Pick your t imecarefully
The vast
major i ty of theimpact offeedback i s fr omnon-verbalcommunication
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Basic Coaching/ Ment oringSkills: Set t ing Goals
Agree on specifi cfocus
Agree on goals
Agree on t imeframe
Agree on areview process
Role 2: Coaching To LearnVersus Coaching To Perform
Coaching t o
Learn
- purpose is not toachieve peakper formance, butlearn to develop skill s
needed to performw el l or how t oper for m w el l
Coaching t o
Perform
- pur pose is t o helpt he perform erachieve a peakper formance
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Role 3: Establ ish Key Core
Values Early and ReinforceThem Oft en
Coll ins &Porras (1997)Buil t t o Last
Core ValuesFinding
Impl icat ions
- identify andestablish
core values- w ork t o infuse corevalues int o yourorganization
Role 3: Establ ish Key CoreValues Early and Reinforce
Them Oft en
What Are Your
Organization sCore Values?
What Can You
Do toReinforce andEmphasizeThese CoreValues
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QUESTI ONS
THANK YOU
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PURPOSE 3
ConveyPerformanceEnhancementPrinciples t o
Use WhenCorporateCoaching
Principle 1: UnderstandEmployee Mot ives and Work To
Sat isfy Them
What Are t he
Major Mot ivesof Employees/Supervisees
Ways You Can
SatisfyEmployee/SuperviseeMotives
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Principle 2: Creat ing t heRight Mot ivat ional Climate
A mot ivat ionalclimate is t hephysical, socialandpsychological
environmentindividualsfunct ion w ithin
Possible Component sof a Mot ivationalClim ate I nclude:
- t asks assigned- comm . pat t erns
- r ecognit ion systems- t ime pressures- out come vs. process
goals
Principle 2: Creat ing t heRight Mot ivat ional Climate
What Type of Mot ivat ional
Climatedoyou Create?
What Type of Mot ivat ionalClimateCanyou Create?
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Principle 3: Set t ing The RightKinds of Goals
Pr inciple 3 Corol lary: Set t ingGoals Does Not Mean You Wil l
Achieve Them
Everyone sets
goals
Not everyone
know s how toset effect ivegoals
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Principles of Goal SettingSet specif ic goals.1.
Set diff icult but realist icgoals.
2.
Set long- and short -t ermgoals.
3.
Set perform ance and p rocess
goals, as w ell as out come
goals.
4.
Set pract ice and competi t ion
goals.5.
(continued)Record Goals.6.
Principles of Goal Setting
Consider part icipant spersonaliti es and mot ivations.
8.
Foster an indiv idual s goalcommitment.
9.
Provide goal suppor t .10.
Provide evaluat ion andfeedback about goals.
11.
Develop goal-achievementstrategies.
7.
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Principle 4: Social Loaf ing Can and
Does Occur -More I s Alw ays NotBetter
Social Loafing ist he phenomenonwhereindividualsw ithin a group
put out less t han100% effort duet o losses inmotivat ion
How to Elim inateSocial Loafing?
- provide individualfeedback
- make individualper formance
highly
identif iable
Principle 5: Bui ld TeamCohesion
Understandthe Cohesion-
Perf.Relationship
Types ofCohesion
- Task Cohesion
- Social Cohesion
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Guidelines for BuildingTeam Cohesion
Leader-Coach Strategies
Comm unicate effect ively.
Develop pride w it hin subunits.
Set challenging t eam goals.
Explain indiv idual roles in t eamsuccess.
(continued)
Guidelines for BuildingTeam Cohesion
Leader-Coach Strategies
Encourage t eam identit y.
Avoid excessive t urnover.
Discourage form ation of socialcliques.
(continued)
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Guidelines for BuildingTeam Cohesion
Leader-Coach Strategies
Conduct periodic t eam meetings.
Know something personal abouteach group m ember.
Know the team climate.
Principle 6: Helping YourPeople Get and Stay I n t he
Flow Zone
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Flow: A Special Case ofI nt rinsic Mot ivat ion
Flow: A holistic, intrinsically
motivating sensation people feel
when they are totally involved
in an activity or are on
automatic pilot.
The Flow Model:Essent ial elements of f low
Balance of skill and challenge
Complete absorption in the activity
Merging of action and awareness
Total concentration
(continued)
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The Flow Model
Flow : How t o Achieve I t
Use precompet it ive and compet it iveplans and preparation.
Achieve opt im al physicalpreparationand readiness.Experience opt imal environm entaland sit uational condit ions.
(continued)
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Flow : How t o Achieve I t
Exhibit confidence and a positi vemental attitude.
Have posit ive team int eract ion(positi ve play and shared purposes) .
Feel good about perform ance.
Principle 7: Self-Talk isCritical
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SelfTalk
Self-talk:any self-statement or thought.
Appropriate self-talk helps one focuson the present and keeps one s mind from
wandering.
How SelfTalk Works
Missing an important shot ina tennis match
Event
Keep your eye on the ball thismatch isn t over Selftalk
Better concentration, optimism,calmness
Response
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Uses of SelfTalk
Skill acquisition
Breaking bad habits
Initiating action
Sustaining effort
SelfTalk
Self-talk and performance enhancement
Positive self-talk improves performance.
Techniques for improving self-talk
Thought stopping: identify negative thought, stopthe thought, focus on task-relevant thought.
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Changing Negat ive SelfTalkto Posit ive SelfTalk
Negative Positive
He robbed me onthe line call
that ball was in.
There s nothing I cando about it. If I play
well, I ll win anyway.
Principle 8: I maginingSuccess-Seeing t he Big
Picture!
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I MAGI NE SUCCESS ANDACHI EVI NG I T
See and FeelYourselfBeing
Successful!
I magine Success and AchievingI t !
You w ant t o make up your m ind beforeyou raise the gun that t his shot is going to
go ext remely w ell , so I imagine fir ing. Isee myself, shooting in regular m otion. Ican feel the init ial pressure of t he tr igger,
and then I m looking at t he sight , and
then the shot goes off i t self.
- Gold Medal Olympic Shooter
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I magine Success and Achieving I t !
If I make a mistake in my mind Irewind, go back and just see myselfdoing it right from start to finish.
Actually, I dont watch myself, I
visualize it as if I am dong it.
- Olympic Medal Winner
SUMMARY-CONCLUSI ON
Discussed YourRole As A High
PerformanceCorporate Athlete
Discussed YourRole As A HighPerformanceCorporate Coach
ConveyedPerformance
EnhancementPrinciples to UseWhen CorporateCoaching Those In
Your Organization
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What Key Things Did ILearn Today?
1.
2.
3.