portal me: provider perspective on patient portal use
TRANSCRIPT
Portal Me: Provider Perspectives on Secure Messaging & PGHD for Care Coordination
Jeff Belden MDUniversity of Missouri
Monday - February 29, 2016
Conflict of InterestJeff Belden MDHas no real or apparent conflicts of interest to report.
Learning Objectives
Explain the role of patient engagement in population health
Analyze the ways in which patient portals and patient generated health data can be used to improve outcomes
Assess the value of interoperability in care coordination, particularly in complex conditions
Benefits for the Value of Health IT
Satisfaction
Treatment / ClinicalSavings
Patient Engagement andPopulation Management
Electronic Secure DataUse portal messaging for key results and better physician accessibility.
Use tips for promoting patient portal enrollment using teachable
moments.
Manage incoming large-volume PGHD with other care team
members.
Help patients & physicians make collaborative treatment decisions using shared PGHD.
Open the door
Use email?
Portal me.…really.
Anticipate the flow
PGHDPatient-Generated Health Data
Show meMost recentTrendWhat’s normal?
Show me you careInterpretShow gratitude
Manage the flood
Visualize
Act like a teamLet it become second-nature
Broader care teams
Take ordersfrom patients
Sail on
Coordinate care•Standardize•Centralize•Simplify
SummaryBenefits Realized for the Value of Health IT
Satisfaction
Treatment / ClinicalSavings
Patient Engagement andPopulation Management
Electronic Secure DataUse portal messaging for key results and better physician accessibility.
Use tips for promoting patient portal enrollment using teachable
moments.
Manage incoming large-volume PGHD with other care team
members.
Help patients & physicians make collaborative treatment decisions using shared PGHD.
Jeff Belden MD
Family PhysicianProfessor at University of Missouri
Founding & Former Chair HIMSS EMR Usability Task Force
Lead author Inspired EHRs: Designing for Clinicians, a guide for EHR usability, online at inspiredEHRs.org.
Twitter: jeffbeldenLinkedIn.com
Questions
Thanks