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Poole Opinion Panel Summer 2006 NHS Dentists DRAFT Heather Kitching Consultation Manager Strategic Planning Services

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Poole Opinion PanelSummer 2006NHS Dentists

DRAFTHeather Kitching

Consultation Manager

Strategic Planning Services

• The Poole Opinion Panel is one of the Council’s core corporate consultation tools

• Survey fieldwork managed by the Market Research Group (Bournemouth University) July-August 2006

• Reminder postcard sent to boost response rates

• 1,061 out of 1,796 questionnaires returned (59%)

• The data has been weighted by mosaic groups to make them representative of Poole.

NB: 2004 results have been re-weighted to enable comparisons.

Summer 2006 Poole Opinion Panel

• The following questions were included in the Summer 2006 Poole Opinion Panel:

Q. Are you registered with a Dentist?Yes, with an NHS dentist Yes, with a private dentist No

Q. How often do you visit a dentist?Every 1-6 months Every 7 to 9 monthsabout once a year less often

Q. Have you been able to see a NHS dentist since April 2006?Yes Yes, only as an urgent patientNo, I have a private dentist I haven’t triedNo

 Q.Did you know about the changes to the way NHS Contracts are managed?Yes No

Q.Do you know how to contact a NHS dentist during the day?Yes No

Q.Do you know how to contact a NHS dentist during the evening / night?Yes No

 Q.If you were experiencing a lot of dental pain would you:Contact your dentist? Contact NHS direct?Go to the hospital? Telephone the dental helpline?Contact your doctor? Other?

NHS Dentists

• The questions regarding Local NHS Dentists were commissioned by Poole PCT to review if they are getting the message and information about access to NHS dentists to residents.

• The findings will be reported to the Dorset and Somerset Strategic Health Authority, who will report in turn to the Department of Health.

• The questions will also inform the PCT whether:

• they are providing enough access to the out of hours service and

• patients go directly to the correct source of help rather than being passed from pillar to post.

NHS Dentists

• The results are significant by age, area and mosaic group.

• There are no significant differences when looking at the results by gender.

Are you registered with a Dentist?

50.5%

37.0%

12.5%

0%

10%

20%

30%

40%

50%

60%

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Registered with a dentist

Base = all respondents

• 50.5% of respondents have a regular NHS Dentist.

• 37% have a private Dentist.

• 12.5% have no dentist.

Chi-Square Tests

20.252a 10 .027

20.755 10 .023

1037

Pearson Chi-Square

Likelihood Ratio

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 9.21.

a.

Crosstab

48 116 175 57 86 42 524

37.4 114.2 175.3 60.6 90.4 46.0 524.0

64.9% 51.3% 50.4% 47.5% 48.0% 46.2% 50.5%

16 91 137 42 64 34 384

27.4 83.7 128.5 44.4 66.3 33.7 384.0

21.6% 40.3% 39.5% 35.0% 35.8% 37.4% 37.0%

10 19 35 21 29 15 129

9.2 28.1 43.2 14.9 22.3 11.3 129.0

13.5% 8.4% 10.1% 17.5% 16.2% 16.5% 12.4%

74 226 347 120 179 91 1037

74.0 226.0 347.0 120.0 179.0 91.0 1037.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

18-29 30-44 45-59 60-64 65-74 75+

Age_groups

Total

Registered with a dentist – by age

•65% of those people aged 18-29 have an NHS Dentist.

•The number of people who have an NHS Dentist falls with age – particularly over the age of 60.

Chi-Square Tests

43.408a 10 .000

42.581 10 .000

1038

Pearson Chi-Square

Likelihood Ratio

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 17.29.

a.

Crosstab

79 81 49 130 94 91 524

72.7 95.4 69.2 115.6 94.4 76.7 524.0

54.9% 42.9% 35.8% 56.8% 50.3% 59.9% 50.5%

41 86 76 69 64 47 383

53.1 69.7 50.6 84.5 69.0 56.1 383.0

28.5% 45.5% 55.5% 30.1% 34.2% 30.9% 36.9%

24 22 12 30 29 14 131

18.2 23.9 17.3 28.9 23.6 19.2 131.0

16.7% 11.6% 8.8% 13.1% 15.5% 9.2% 12.6%

144 189 137 229 187 152 1038

144.0 189.0 137.0 229.0 187.0 152.0 1038.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

Alderney,Branksome

East andWest

Broadstone,Merley andBearwood

Canford Cliffsand Penn Hill

CanfordHeath East &

West,Creekmoor

and Oakdale

HamworthyEast & Westand Poole

TownNewtown and

Parkstone

Area

Total

Registered with a dentist – by area

• More respondents in ‘Alderney, Branksome East & West’, ‘Canford Heath East & West, Creekmoor and Oakdale’ and ‘Newtown and Parkstone’ have an NHS Dentist, with those in ‘Broadstone, Merley & Bearwood’ and ‘Canford Cliffs and Penn Hill’ are more likely to have a private dentist.

Chi-Square Tests

35.228a 12 .000

33.610 12 .001

1.225 1 .268

1029

Pearson Chi-Square

Likelihood Ratio

Linear-by-LinearAssociation

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 6.19.

a.

Registered with a dentist – by Mosaic

Crosstab

48 91 90 98 25 51 114 517

60.3 79.4 88.4 94.0 24.6 47.7 122.6 517.0

40.0% 57.6% 51.1% 52.4% 51.0% 53.7% 46.7% 50.2%

62 51 64 67 15 21 102 382

44.5 58.7 65.3 69.4 18.2 35.3 90.6 382.0

51.7% 32.3% 36.4% 35.8% 30.6% 22.1% 41.8% 37.1%

10 16 22 22 9 23 28 130

15.2 20.0 22.2 23.6 6.2 12.0 30.8 130.0

8.3% 10.1% 12.5% 11.8% 18.4% 24.2% 11.5% 12.6%

120 158 176 187 49 95 244 1029

120.0 158.0 176.0 187.0 49.0 95.0 244.0 1029.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within MosaicGroups (Poole)

Count

Expected Count

% within MosaicGroups (Poole)

Count

Expected Count

% within MosaicGroups (Poole)

Count

Expected Count

% within MosaicGroups (Poole)

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

1 2 3 4 6 8 10

Mosaic Groups (Poole)

Total

Mosaic Groups - key:

1. Symbols of success

2. Happy families

3. Suburban comfort

4. Ties of community

6. Welfare borderline

8. Blue collar enterprise

10. Grey perspectives.

• Mosaic Groups ‘Happy Families’, ‘Ties of Community’ and ‘Blue Collar Enterprise’ are more likely to have an NHS dentist.

• ‘Symbols of success’ and ‘Grey perspectives’ are more likely to have a private dentist.

• ‘Welfare borderline’ and ‘Blue Collar Enterprise’ are more likely to have no dentist.

• 71% of respondents see a dentist at least twice a year.

• 6% never see a dentist.

• The results differ according to age and what kind of dentist respondents see (and of course whether they have one).

• The majority of those people who do have a dentist, see them twice a year (67-68%).

• There are no differences when looking at the result by area, gender or mosaic group.

How often do you visit a Dentist?

11%

60%

17%

7% 6%

0%

10%

20%

30%

40%

50%

60%

70%

More than twice a

year

Twice ayear

About oncea year

Less thanonce a year

Never

How often visit dentists

Base = all respondents

Chi-Square Tests

687.055a 8 .000

481.931 8 .000

221.351 1 .000

1034

Pearson Chi-Square

Likelihood Ratio

Linear-by-LinearAssociation

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 7.55.

a.

Do you have a regular dentist BY How often do you visit a dentist?

Do you visit a regular deAre you registered with a Dentis... * How often do you visit a dentist? Tick one box only. Crosstabulation

46 351 115 10 2 524

56.8 313.7 87.7 35.0 30.9 524.0

8.8% 67.0% 21.9% 1.9% .4% 100.0%

41.1% 56.7% 66.5% 14.5% 3.3% 50.7%

60 260 49 12 1 382

41.4 228.7 63.9 25.5 22.5 382.0

15.7% 68.1% 12.8% 3.1% .3% 100.0%

53.6% 42.0% 28.3% 17.4% 1.6% 36.9%

6 8 9 47 58 128

13.9 76.6 21.4 8.5 7.6 128.0

4.7% 6.3% 7.0% 36.7% 45.3% 100.0%

5.4% 1.3% 5.2% 68.1% 95.1% 12.4%

112 619 173 69 61 1034

112.0 619.0 173.0 69.0 61.0 1034.0

10.8% 59.9% 16.7% 6.7% 5.9% 100.0%

100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within How often do youvisit a dentist? Tick onebox only.

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within How often do youvisit a dentist? Tick onebox only.

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within How often do youvisit a dentist? Tick onebox only.

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within How often do youvisit a dentist? Tick onebox only.

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

More than twice a year

Twice a year

About once a year

Less than once a year

Never

How often do you visit a dentist? Tick one box only.

Total

These rows are looking at the percent of those who have a particular dentist.

These rows show the percent looking at the percent of those who have a particular dentist.

Chi-Square Tests

61.679a 20 .000

57.968 20 .000

1038

Pearson Chi-Square

Likelihood Ratio

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

1 cells (3.3%) have expected count less than 5. Theminimum expected count is 4.47.

a.

Crosstab

5 25 54 5 16 6 111

8.1 24.3 37.3 12.6 19.0 9.6 111.0

6.6% 11.0% 15.5% 4.2% 9.0% 6.7% 10.7%

36 148 213 63 106 52 618

45.2 135.2 207.8 70.3 106.0 53.6 618.0

47.4% 65.2% 61.0% 53.4% 59.6% 57.8% 59.5%

27 35 50 26 26 14 178

13.0 38.9 59.8 20.2 30.5 15.4 178.0

35.5% 15.4% 14.3% 22.0% 14.6% 15.6% 17.1%

6 12 16 10 17 9 70

5.1 15.3 23.5 8.0 12.0 6.1 70.0

7.9% 5.3% 4.6% 8.5% 9.6% 10.0% 6.7%

2 7 16 14 13 9 61

4.5 13.3 20.5 6.9 10.5 5.3 61.0

2.6% 3.1% 4.6% 11.9% 7.3% 10.0% 5.9%

76 227 349 118 178 90 1038

76.0 227.0 349.0 118.0 178.0 90.0 1038.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

More than twice ayear

Twice a year

About once a year

Less than once ayear

Never

How oftendo you visita dentist?Tick onebox only.

Total

18-29 30-44 45-59 60-64 65-74 75+

Age_groups

Total

Registered with a dentist – by age

• 39% of respondents have been able to see an NHS Dentist since 2006.

• 21% haven’t tried.

• Of those who haven’t tried, 71% have another dentist – 29% do not have a dentist.

• 12% haven’t been able to.

• 44% of those who have not been able to have no dentist and 11.5% have an NHS Dentist.

Have you been able to see an NHS dentist since April 2006?

39%

1%

27%21%

12%

0%5%

10%15%20%25%30%35%40%45%50%

Yes Yes, only asan urgent

patient

No, I have aprivatedentist

I haven’ttried

No, I haven'tbeen able

to

NHS Dentist since April 2006

Base = all respondents

Chi-Square Tests

983.369a 8 .000

1093.791 8 .000

447.716 1 .000

1024

Pearson Chi-Square

Likelihood Ratio

Linear-by-LinearAssociation

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

2 cells (13.3%) have expected count less than 5. Theminimum expected count is 1.23.

a.

Crosstab

391 8 4 98 14 515

202.2 5.0 139.8 106.6 61.4 515.0

97.3% 80.0% 1.4% 46.2% 11.5% 50.3%

7 0 270 52 54 383

150.4 3.7 104.0 79.3 45.6 383.0

1.7% .0% 97.1% 24.5% 44.3% 37.4%

4 2 4 62 54 126

49.5 1.2 34.2 26.1 15.0 126.0

1.0% 20.0% 1.4% 29.2% 44.3% 12.3%

402 10 278 212 122 1024

402.0 10.0 278.0 212.0 122.0 1024.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Have you beenable to see an NHSdentist since April 2006...

Count

Expected Count

% within Have you beenable to see an NHSdentist since April 2006...

Count

Expected Count

% within Have you beenable to see an NHSdentist since April 2006...

Count

Expected Count

% within Have you beenable to see an NHSdentist since April 2006...

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

Yes

Yes, only asan urgent

patientNo, I have a

private dentist I haven’t triedNo, I haven'tbeen able to

Have you been able to see an NHS dentist since April 2006...

Total

Do you visit a regular dentist? By Have you been able to see an NHS dentist since April 2006?

Chi-Square Tests

54.661a 20 .000

58.151 20 .000

1030

Pearson Chi-Square

Likelihood Ratio

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

6 cells (20.0%) have expected count less than 5. Theminimum expected count is 1.45.

a.

Have you seen an NHS Dentist since April 2006 – by area

Crosstab

61 65 34 102 72 68 402

56.6 73.8 53.1 87.0 73.0 58.5 402.0

42.1% 34.4% 25.0% 45.7% 38.5% 45.3% 39.0%

0 4 3 2 0 2 11

1.5 2.0 1.5 2.4 2.0 1.6 11.0

.0% 2.1% 2.2% .9% .0% 1.3% 1.1%

28 71 51 47 48 34 279

39.3 51.2 36.8 60.4 50.7 40.6 279.0

19.3% 37.6% 37.5% 21.1% 25.7% 22.7% 27.1%

33 27 34 47 37 36 214

30.1 39.3 28.3 46.3 38.9 31.2 214.0

22.8% 14.3% 25.0% 21.1% 19.8% 24.0% 20.8%

23 22 14 25 30 10 124

17.5 22.8 16.4 26.8 22.5 18.1 124.0

15.9% 11.6% 10.3% 11.2% 16.0% 6.7% 12.0%

145 189 136 223 187 150 1030

145.0 189.0 136.0 223.0 187.0 150.0 1030.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Yes

Yes, only as an urgentpatient

No, I have a privatedentist

I haven’t tried

No, I haven't been able to

Have youbeen able tosee an NHSdentist sinceApril 2006...

Total

Alderney,Branksome

East andWest

Broadstone,Merley andBearwood

Canford Cliffsand Penn Hill

CanfordHeath East &

West,Creekmoor

and Oakdale

HamworthyEast & Westand Poole

TownNewtown and

Parkstone

Area

Total

• People in ‘Alderney, Branksome East & West’, ‘Canford Heath East & West, Creekmoor and Oakdale’ and ‘Newtown and Parkstone’ have been able to see an NHS Dentist – these are the wards that are more likely to have an NHS Dentist.

Did you know about the changes to the way NHS Contracts are managed?

Yes40%

No60%

Awareness of changes to NHS dentist contracts

Base = all respondents

• 40% were aware of the changes to how NHS Contracts are managed.

• 93% of those who were aware of the changes have a dentist –64% have an NHS Dentist and 29% a private one.

Chi-Square Tests

55.835a 2 .000

57.153 2 .000

53.567 1 .000

1030

Pearson Chi-Square

Likelihood Ratio

Linear-by-LinearAssociation

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 51.35.

a.

Do you visit a regular dentist? By Did you know about the changes to NHS Contracts?

• 93% of those who were aware of the changes (40% of respondents) have a dentist – 64% have an NHS Dentist and 29% a private one.

• 51% of those who have an NHS Dentist were aware of the changes and 31% of those who have a private dentist were aware.

• 22% of those who do not have a dentist were aware.

Do you visit a regular deAre you registered with a Dentis... * Did you know about the changes to the wayNHS Contracts a... Crosstabulation

263 255 518

206.2 311.8 518.0

50.8% 49.2% 100.0%

64.1% 41.1% 50.3%

119 264 383

152.5 230.5 383.0

31.1% 68.9% 100.0%

29.0% 42.6% 37.2%

28 101 129

51.3 77.7 129.0

21.7% 78.3% 100.0%

6.8% 16.3% 12.5%

410 620 1030

410.0 620.0 1030.0

39.8% 60.2% 100.0%

100.0% 100.0% 100.0%

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Did you knowabout the changes to theway NHS Contracts a...

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Did you knowabout the changes to theway NHS Contracts a...

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Did you knowabout the changes to theway NHS Contracts a...

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Did you knowabout the changes to theway NHS Contracts a...

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

Yes No

Did you know about thechanges to the wayNHS Contracts a...

Total

These rows are looking at the percent of those who have a particular dentist.

These rows are looking at the percent of those who did or didn’t know about the changes.

Chi-Square Tests

13.364a 5 .020

13.377 5 .020

1037

Pearson Chi-Square

Likelihood Ratio

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 53.77.

a.

Crosstab

62 89 44 80 66 69 410

56.9 75.5 53.8 89.4 74.7 59.7 410.0

43.1% 46.6% 32.4% 35.4% 34.9% 45.7% 39.5%

82 102 92 146 123 82 627

87.1 115.5 82.2 136.6 114.3 91.3 627.0

56.9% 53.4% 67.6% 64.6% 65.1% 54.3% 60.5%

144 191 136 226 189 151 1037

144.0 191.0 136.0 226.0 189.0 151.0 1037.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Yes

No

Did you know about thechanges to the wayNHS Contracts a...

Total

Alderney,BranksomeEast and

West

Broadstone,Merley andBearwood

Canford Cliffsand Penn Hill

CanfordHeath East &

West,Creekmoor

and Oakdale

HamworthyEast & West

and PooleTown

Newtown andParkstone

Area

Total

Awareness of changes by area

• People living in ‘Alderney, Branksome East and West’, ‘Broadstone and Merley’ and ‘Newtown and Parkstone’ are more likely to be aware of the changes to the way NHS Contracts are managed.

Chi-Square Tests

21.342a 5 .001

22.227 5 .000

1035

Pearson Chi-Square

Likelihood Ratio

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 30.03.

a.

Crosstab

18 86 157 47 77 24 409

30.0 89.7 137.9 46.6 68.4 36.4 409.0

23.7% 37.9% 45.0% 39.8% 44.5% 26.1% 39.5%

58 141 192 71 96 68 626

46.0 137.3 211.1 71.4 104.6 55.6 626.0

76.3% 62.1% 55.0% 60.2% 55.5% 73.9% 60.5%

76 227 349 118 173 92 1035

76.0 227.0 349.0 118.0 173.0 92.0 1035.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Count

Expected Count

% within Age_groups

Yes

No

Did you know about thechanges to the wayNHS Contracts a...

Total

18-29 30-44 45-59 60-64 65-74 75+

Age_groups

Total

Awareness of changes by age

• Those people aged 30-74 are more likely to be aware of the changes to the way NHS Contracts are managed.

Do you know how to contact an NHS dentist during the day?

Yes54%

No46%

Contacting an NHS Dentist

Do you know how to contact an NHS dentist out of hours?

Yes29%

No71%

Base = all respondents

Base = all respondents

• 54% of respondents said that they know how to contact an NHS Dentist during the day.

• This decreases to 29% who said that they would know how to contact an NHS Dentist out of hours.

• Those who have an NHS Dentist are more likely to know how to contact an NHS Dentist both during the day and out of hours.

• 84% of those who do not have a dentist would not know how to contact an NHS Dentist out of hours.

• Women (57%) are more likely than men (50%) to know who to contact during the day.

• Those people who live in ‘Alderney, Branksome East & West’’ and ‘Newtown and Parkstone’ are more likely to know how to contact an NHS Dentist during the day.

• People who live in ‘Alderney, Branksome East & West’, ‘Canford Heath East & West, Creekmoor and Oakdale’ and ‘Newtown and Parkstone’ are more likely to have an NHS Dentist.

Chi-Square Tests

4.348b 1 .037

4.090 1 .043

4.349 1 .037

.039 .022

1031

Pearson Chi-Square

Continuity Correctiona

Likelihood Ratio

Fisher's Exact Test

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)Exact Sig.(2-sided)

Exact Sig.(1-sided)

Computed only for a 2x2 tablea.

0 cells (.0%) have expected count less than 5. The minimum expected count is 218.37.

b.

Crosstab

317 236 553

300.4 252.6 553.0

56.6% 50.1% 53.6%

243 235 478

259.6 218.4 478.0

43.4% 49.9% 46.4%

560 471 1031

560.0 471.0 1031.0

100.0% 100.0% 100.0%

Count

Expected Count

% within Gender

Count

Expected Count

% within Gender

Count

Expected Count

% within Gender

Yes

No

Do you know how tocontact an NHS dentistduring the day?

Total

Female Male

Gender

Total

Contacting an NHS Dentist by gender

•Women (57%) are more likely than men (50%) to know who to contact during the day.

Chi-Square Tests

25.115a 5 .000

25.394 5 .000

1030

Pearson Chi-Square

Likelihood Ratio

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 62.98.

a.

Crosstab

88 91 57 123 94 100 553

76.2 101.5 73.0 120.8 100.9 80.5 553.0

62.0% 48.1% 41.9% 54.7% 50.0% 66.7% 53.7%

54 98 79 102 94 50 477

65.8 87.5 63.0 104.2 87.1 69.5 477.0

38.0% 51.9% 58.1% 45.3% 50.0% 33.3% 46.3%

142 189 136 225 188 150 1030

142.0 189.0 136.0 225.0 188.0 150.0 1030.0

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Count

Expected Count

% within Area

Yes

No

Do you know how tocontact an NHS dentistduring the day?

Total

Alderney,BranksomeEast and

West

Broadstone,Merley andBearwood

Canford Cliffsand Penn Hill

CanfordHeath East &

West,Creekmoor

and Oakdale

HamworthyEast & West

and PooleTown

Newtown andParkstone

Area

Total

Contacting an NHS Dentist by area

• Those people who live in ‘Alderney, Branksome East & West’’ and ‘Newtown and Parkstone’ are more likely to know how to contact an NHS Dentist during the day.

• People who live in ‘Alderney, Branksome East & West’, ‘Canford Heath East & West, Creekmoor and Oakdale’ and ‘Newtown and Parkstone’ are more likely to have an NHS Dentist.

Chi-Square Tests

104.928a 2 .000

109.239 2 .000

79.032 1 .000

1025

Pearson Chi-Square

Likelihood Ratio

Linear-by-LinearAssociation

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 36.88.

a.

Chi-Square Tests

496.964a 2 .000

549.752 2 .000

374.541 1 .000

1025

Pearson Chi-Square

Likelihood Ratio

Linear-by-LinearAssociation

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

0 cells (.0%) have expected count less than 5. Theminimum expected count is 59.19.

a.

Do you visit a regular dentist? BYDo you know how to contact an NHS Dentist during the day?

Do you visit a regular dentist? BYDo you know how to contact an NHS Dentist at night?

Crosstab

456 62 518

278.5 239.5 518.0

88.0% 12.0% 100.0%

82.8% 13.1% 50.5%

64 315 379

203.7 175.3 379.0

16.9% 83.1% 100.0%

11.6% 66.5% 37.0%

31 97 128

68.8 59.2 128.0

24.2% 75.8% 100.0%

5.6% 20.5% 12.5%

551 474 1025

551.0 474.0 1025.0

53.8% 46.2% 100.0%

100.0% 100.0% 100.0%

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist during the day?

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist during the day?

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist during the day?

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist during the day?

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

Yes No

Do you know how tocontact an NHS dentist

during the day?

Total

Crosstab

222 296 518

148.1 369.9 518.0

42.9% 57.1% 100.0%

75.8% 40.4% 50.5%

50 328 378

108.1 269.9 378.0

13.2% 86.8% 100.0%

17.1% 44.8% 36.9%

21 108 129

36.9 92.1 129.0

16.3% 83.7% 100.0%

7.2% 14.8% 12.6%

293 732 1025

293.0 732.0 1025.0

28.6% 71.4% 100.0%

100.0% 100.0% 100.0%

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist out of hours?

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist out of hours?

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist out of hours?

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within Do you knowhow to contact an NHSdentist out of hours?

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

Yes No

Do you know how tocontact an NHS dentist

out of hours?

Total

• The majority of respondents would contact their dentist. 6% of panel members never see a dentist.

• Those who do not have a dentist would be most likely to contact NHS Direct (18.3%) or the dental helpline (19%). 18% would not know who to contact. 6% of those who do not have a dentist would do nothing.

• The breakdown of ‘other’ is shown on the next page.

If you were experiencing a lot of dental pain, what would you do?

1%

2%

4%

4%

8%

9%

24%

69%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Nothing

Contact your doctor

Go to the hospital

Don't know

Contact NHS direct

Telephone the Dental Helpline

Other

Contact your dentist

Contacting a dentist

Base = all respondents

Contacting a dentist – other reasons

Private dentist 12

False teeth 8

Take tablets 5

Not aw are of helpline 4

NHS dentist 3

Phone Book 2

NHS Direct 2

Contact a dentist 2

PCT 1

Don't know 1

Dental helpline 1

Cope until they're open 1

Contact Urgent Care Services 1

Contact Health Authority 1

Chi-Square Tests

281.009a 14 .000

249.819 14 .000

112.810 1 .000

1032

Pearson Chi-Square

Likelihood Ratio

Linear-by-LinearAssociation

N of Valid Cases

Value dfAsymp. Sig.

(2-sided)

4 cells (16.7%) have expected count less than 5. Theminimum expected count is 1.59.

a.

Do you visit a regular dentist? BYWhat would you do if experiencing a lot of dental pain?

Do you visit a regular deAre you registered with a Dentis... * If you were experiencing a lot of dental pain, what would... Crosstabulation

393 36 18 47 6 3 17 3 523

363.9 39.5 22.3 47.6 9.1 6.6 21.3 12.7 523.0

75.1% 6.9% 3.4% 9.0% 1.1% .6% 3.3% .6% 100.0%

54.7% 46.2% 40.9% 50.0% 33.3% 23.1% 40.5% 12.0% 50.7%

309 19 16 23 2 3 2 9 383

266.5 28.9 16.3 34.9 6.7 4.8 15.6 9.3 383.0

80.7% 5.0% 4.2% 6.0% .5% .8% .5% 2.3% 100.0%

43.0% 24.4% 36.4% 24.5% 11.1% 23.1% 4.8% 36.0% 37.1%

16 23 10 24 10 7 23 13 126

87.7 9.5 5.4 11.5 2.2 1.6 5.1 3.1 126.0

12.7% 18.3% 7.9% 19.0% 7.9% 5.6% 18.3% 10.3% 100.0%

2.2% 29.5% 22.7% 25.5% 55.6% 53.8% 54.8% 52.0% 12.2%

718 78 44 94 18 13 42 25 1032

718.0 78.0 44.0 94.0 18.0 13.0 42.0 25.0 1032.0

69.6% 7.6% 4.3% 9.1% 1.7% 1.3% 4.1% 2.4% 100.0%

100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within If you wereexperiencing a lot ofdental pain, what would...

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within If you wereexperiencing a lot ofdental pain, what would...

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within If you wereexperiencing a lot ofdental pain, what would...

Count

Expected Count

% within Do you visit aregular deAre youregistered with a Dentis...

% within If you wereexperiencing a lot ofdental pain, what would...

Yes, I have a regularNHS dentist

Yes, I have a regularprivate dentist

No

Do you visit aregular deAreyou registeredwith a Dentis...

Total

Contact yourdentist

ContactNHS direct

Go to thehospital

Telephonethe DentalHelpline

Contactyour doctor Nothing Don't know

Other (pleasewrite in)

If you were experiencing a lot of dental pain, what would...

Total

These rows are looking at the percent of those who have a particular dentist.

These rows are looking at whether those people who opt for different methods have a dentist or not.

For more information contact:

Heather Kitching

Consultation Manager

Strategic Planning Services

Ext 3354

More survey results can be found on the

Consultation Portal on the Loop

or on boroughofpoole.com/opinions.