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01 Transforming Hospitality Innovative, Effortless & Reliable EPoS Solutions www.pointone.co.uk

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Transforming HospitalityInnovative, Effortless & Reliable EPoS Solutions

www.pointone.co.uk

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Our PhilosophypointOne is a UK company that is committed to developing, building and supporting, technically advanced, proven, robust EPoS solutions that you can trust.

Our award winning solutions have been designed to drive cost out of a business, maximise revenue potential, ensure customer loyalty and deliver exceptional customer service at an affordable price.

We understand that the success of your EPoS system is critical not only to your business, but also to your reputation as a hospitality operator. We believe that an investment in pointOne is an investment in realising your business potential.

Realising your vision is our passion.

Our EPoS SolutionsDesigned to maximise the potential of your operation, pointOne offers all the tools your business demands to succeed.

The pointOne EPoS system is the result of a process of continual design and development using feedback from our customers.

Our fast touch-screen EPoS solutions enable you to: • Be in control, with sophisticated

real time management reporting, remote access, and robust staff management scheduling

• Retain and attract more customers and build a loyal customer base

• Increase margins and manage costs with intelligent stock control

• Introduce new innovations such as online ordering, kitchen screens and smart phone applications

It is simple to use so staff training is minimal. All of this is underpinned by pioneering and robust technology, that will enable your business to grow at the pace you need to succeed.

“Our solutions are designed to fulfil your business’s potential. They can reduce queues, improve stock control, encourage customer loyalty and help increase profitability.”

Steven Rolfe, Managing Director

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“If you want to control your business, improve revenues, understand your customers’ buying habits and reduce costs, then pointOne EPoS is the ultimate hospitality business tool”

Tim Foster, Yummy Pub Group

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Your BusinessWhether your operation is a 50 cover café, or a 50 site group, we have the products and the skills to ensure you get both the system you require and the support you need. Here are just a few ways your business can benefit from using pointOne EPoS:

Regardless of the size of your restaurant business we have the tools you need, including: • Intuitive and logical end of shift

procedures and cash reconciliation with features such as cash declaration and real time weekly cash sheets

• Enterprise Stock control – for fresher stock, lower costs

• Graphical table plans to manage busy operations and track table status

• Menu Management for set menus, tasting menus & timed pricing

• Web based reporting on single or multi-site data with data management features to manage products, staff and stock

• Integrated kitchen management screens to improve order management with unique features such as an ‘on order summary’, updating product quantities and tracking food prep times

Restaurants & Fine Dining Pubs, Bars & Nightclubs

Our easy to use solution allows you to: • Beat queues and take money faster

with a quick and easy to use order screen with innovative features

• Eliminate staff management issues with simple staff scheduling and sophisticated biometric fingerprinting to reduce fraud

• Improve your customer loyalty to encourage repeat business and increase spend per head whilst engaging your customers

• Reduce time spent stock taking and tracking margins with intelligent stock features such as easy to use stock reconciliation & line checking tools and managing free stock from your supplier

• Introduce automated promotions at the point of sale – make it easier to increase revenues with exciting offers

“pointOne EPoS delivers all the tools I need to serve my customers and my business better.”

Stephen Terry, Chef Patron, The Hardwick

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We offer very fast transaction processing, so your business can: • Tackle the queues and take

money faster • Optimise speed of service whilst

eliminating user errors • Be in control with real time reporting

at site, area and group level • Integrate web ordering and smart

app solutions that offer your customers multiple ways to place their order

• Install customer facing kiosks to improve your customer’s experience

• Integrate kitchen management screens designed to work with your operational workflow

• Access your business critical data anywhere using our web based management information and site administration

Quick Service Restaurants“The great thing about pointOne EPoS is that it is fast and reliable at the point of sale. Our guests love it because it reduces the waiting time.”

Vincent Mckevitt, Tossed

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Your Business

We have worked with a number of theatres and venues to develop an EPoS solution that deals with your challenges: • An ‘Interval Ordering’ solution,

configurable to your operation that will improve your service and revenues by eliminating interval queuing and streamlining interval order preparation

• Improved flexibility: pointOne can be used to set-up portable bars for temporary venues

• Multi department stock control and revenue association, transfer stock from the PoS with internal requisitions and department specific par levels

• Improved revenues with roaming handhelds and tablets to upsell both immediate and interval revenue

• Integrate the EPoS solution data with your box office software such as Tessitura or Patron Base

With Front of House PMS integration and multi revenue centre reporting we can also: • Integrate with your PMS for

in-room billing • Improve sales reporting and

efficiency with tab/table transfer between cost centres e.g. bar/restaurant/rooms

• Introduce sophisticated menu management and pricing

• Enable multi department stock control and revenue association, with department specific par levels and real time reporting

“The implementation of pointOne has been a revelation. It has proved to be highly efficient, resulting in a 3% Gross Profit increase to our bottom line and provided a very quick return on our investment”. Gareth Bush,The Wales Millennium Centre

Theatres & Venues Hotels

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“pointOne’s Head Office cloud based management solution gives us web access to mission critical information from any location.” Bobby Hashemi, Pizza Union

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All the tools you need in one solution pointOne EPoS offers optional modules that will help you maximise the profit potential of your business;

Enterprise Stock ControlBy using pointOne EPoS Stock you can minimise over and under ordering, track your profit margins, and reduce the amount of time required in maintaining your stock levels by using the order generator facilities and extensive reporting.

We operate, real time, ‘first in first out’ stock control for ‘actual’ GP tracking and reporting, multi supply unit and price for single ingredients, multi department management and cost/revenue allocation. You can also manage new suppliers, ingredients and products in the cloud for simple multi-site management. Plus, recipe management, supplier ordering, line checking and stock variance reporting comes as standard.

Loyalty & MarketingpointOne Loyalty has been designed to help your customers return for more, encouraging footfall and increasing SPH (spend per head). Introducing a loyalty scheme enables you to capture, target and promote your business with your best offers to your best market.

It offers fully cloud- based customer data for multi-site operations and is complemented by integration with the full suite of pointOne products.

In association with our Promote application it allows you to publicise promotional campaigns without spending valuable time sorting out databases and contact lists. Promote manages all your marketing campaigns, including; SMS, email, twitter, Facebook and SMS in one simple to use package.

Head Office ManagementpointOne Head Office provides owners, area managers, and corporate head offices with the ability to view, consolidate, and manage each of their sites remotely, either singularly, or as a group.

pointOne Head Office delivers real time, web based management of your business featuring dashboards and key business reports through to staff, product and stock management, from anywhere in the world.

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All the tools you need in one solution

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Key benefits of pointOne EPoS include: • Enterprise Stock control • Customer CRM, points based Loyalty,

and targeted promotions • Web based Head Office for

remote management of a single or multiple outlets

• Tableside Ordering - A user friendly wireless handheld or tablet for speedier ‘at the table’ ordering

• Web based customer facing Online Ordering with smartphone App

• Caller ID and Postcode look-up for fast, efficient and personable takeaway operations

• Driver Management software for delivery operations

• Fully integrated chip & pin at point of sale or table side

• Kitchen Management Screens • Customer facing kiosks to enhance

the customer experience • Links to popular business

applications such as, finance, PMS, Box Office, payroll and reservations

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Kitchen ManagementpointOne’s Kitchen Manager delivers clear and concise instructions to kitchen staff via a simple & easy to view wall mounted touch screen that displays multiple orders, in either one, or multiple section screens.

Updating orders and items as they leave the kitchen via the screen enables your business to monitor food delivery times which can be tracked against pre-defined prep times. Additionally, you can view in real time what is ‘on order’ for summary information during busy periods and update FOH staff with quantities available directly from the screen.

With the Kitchen Manager solution from pointOne, you can speed up service delivery and serve both your customers and your business better.

Online OrderingpointOne Online Ordering, enables your customers to order and pay via your website for delivery or in-store collection. Coupled with a smartphone app that can be customised to your business, online ordering offers a unique way not only to reduce the pain in processing orders, but greatly increase the customer experience.

It is fully integrated with the EPoS system for order processing, from the PoS right through to the kitchen manager screens. This information is then added to your reports so that you can understand where your revenues are being delivered, in-store, via the web, or via smartphone app.

Chip & PinpointOne EPoS can supply a fully integrated Chip & Pin solution for use both on the restaurant floor or at the point of sale in the bar. Features such as bill lodging enable you to reduce errors and speed up the payment process. End of day cash reconciliation is made simpler without the need to Z your PDQ system.

All the tools you need in one solution

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Tableside OrderingpointOne tableside ordering solutions include both mobile PDA and tablets to meet your needs. All common EPoS functions are available and offer the benefit of maximising revenues in pub gardens, queue busting and table service restaurants.

All of this without ever needing to visit the bar, or the kitchen. This leaves more time to concentrate on the service to your customers.

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All the tools you need in one solution

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pointOne PoS Ltd Teme HouseLangstone Business ParkNewportNP18 2LH

Tel: 0845 8620005Email: [email protected]: www.pointone.co.ukTwitter: @pointOneEPOS