Program Management Office Managed Service

from the

– Organisational Imperative Collection –

An Introduction

Contents Observations The Challenge Organizational Requirements Meeting The Needs Your Organizations Benefits Why a managed service? Next Steps

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Observations

Although there is general understanding of the importance of project management and methodology to the management of change, most organisations find it difficult to consistently apply, and mature, these capabilities. In the worst cases, this organisational difficulty manifests in internal processes and/or tool implementations that are not fit for purpose.

Most organisations are challenged by almost continuous change. Change is driven by external (customers, regulation, etc.) and internal (maintaining technology currency, product development, etc.) factors.

At some point all organisations experience a substantive breakdown of the processes and/or tools used to facilitate project management resulting in significant real or potential business risk or exposure.

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The Challenge

Poor success rates Inconsistent management information (metrics,

success criteria, etc.)

Distributed information repositories Ineffective governance

The Standish Group quantified the degree to which organizations are seriously challenged in performing project management.

SuccessfulSuccessful

FailedFailed

ChallengedChallenged

Challenged: Over time, over budget, and/or didn’t meet requirements.Failed: Project cancelled

Project Success RatesStandish Group CHAOS Study 2004

51%51%

15%15%

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Organization Requirements

Management Situation: Clients may determine the need for better execution when they experience one or more of the following:

Start a new planning cycle and find they do not have critical information or require tactical help in establishing budget and portfolio for next years plan. Major project failures (cost overruns, late delivery, quality issues, etc.) Sited for regulatory lapses M&A driven change Significant new work (new product launches, growth, other)

Structural Situation: Potential underlying structural situations which may be the cause of the above management situation or obstacles to moving forward, and which are particularly suited for the PMO Service Offering include:

Client has weak existing PMO and needs to quickly access where there are according to plan. (program risk and issues, common reporting against milestone progress, committed spend, etc.) Client has no real Project Life Cycle conformity across executing projects and needs aportfolio view. Client has no PMO, has many projects, and suspects they are out of control.

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Meeting the Needs

The usual answer is large scale Project Portfolio Management implementation…

This is fraught with concerns. Aside from the usually extended timeline, legitimate concerns exist around cost, potential process breakage, supplier integration, and the need to convince the client and stakeholders that the end-point is better than where there are and not just different.

This has lead to BearingPoint’s unique delivery approach…

AssessmentImplementation

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Meeting the Needs (con’t)

The PMO Managed Service is an integrated people, process, and technology solution providing a unique delivery approach:

The team is comprised of a small number of highly experienced, certified, project management professionals. Their skill set includes program, portfolio, and project management as well as PMO process.

The team utilizes a single methodology and a single understanding of industry leading practices within this space.

The team is deployed with workgroup edition implementation of the leading tool suite in project and portfolio management.

This delivery approach is further enabled by the rich data and process integration capabilities of the workgroup tool. These capabilities enable:

Rapid acquisition and consolidation of existing project data to almost immediately instantiate Management Reporting.

Integration or deployment of industry leading process to drive higher levelsof control.

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Meeting the Needs (con’t)

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How Can Your Organization Benefit?Approach Benefit

Faster time to benefit— built on an agile deployment methodology and not constrained by existing tools or process.

Leverages existing project data.

No up-front technology investment.

Focus existing staff on core missions.

Approach BenefitFaster time to benefit— built on an agile deployment methodology and not

constrained by existing tools or process.

Leverages existing project data.

No up-front technology investment.

Focus existing staff on core missions.

Benefit for the Organization

Establish portfolio alignment to business drivers.

Maximum value to the business through consistent portfolio management.

Easier and more accurate planning and management based on a more comprehensive, consistent, performance, risks/issues, benefits, and resources.

Improved communications between project sponsors, stakeholders, managersand staff.

On-demand availability of management information.

Benefit for the Organization

Establish portfolio alignment to business drivers.

Maximum value to the business through consistent portfolio management.

Easier and more accurate planning and management based on a more comprehensive, consistent, performance, risks/issues, benefits, and resources.

Improved communications between project sponsors, stakeholders, managersand staff.

On-demand availability of management information.

YieldingImmediate results to pressing tactical issues.Longer term, improved project success rates.

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Why a Managed Service?

Leverage External and Internal Experience External resource enables additional bandwidth and experience with

managed services. Internal resource ensures knowledge of context and solution relevance.

Reuse existing methodologies; immediate value PMI and Prince2 templates are readily available. Structured delivery driven by organization needs.

Complete & open technology enablement Working with market-leading technology across all management disciplines. Tools are open and easily integrated with existing 3rd party software and

data repositories.

The approach quickly delivers realistic, effective, business-aligned answers.

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Next Steps

1. Identify your specific needs or opportunities for improvement.

2. Schedule a solutions workshop.

3. Get started!