pmi project management framework

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PROJECT MANAGEMENT FRAMEWORK BY PMI 27 JAN 201 4/AARTI D AHIYA

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Page 1: PMI Project Management Framework

PROJECT MANAGEMENT FRAMEWORK BY PMI

27 JAN 2014/AARTI DAHIYA

Page 2: PMI Project Management Framework

CONTENT Introduction to PMI Definition of Project Management

by PMI High Level Structured of Project

Management Integration knowledge Area Scope Management Time Management Cost Management Quality Management Human Resource Management Communication Management Risk Management Procurement Management Stakeholder Management

2AARTI DAHIYA

Page 3: PMI Project Management Framework

OBJECTIVE OF PMI

3

PMI is the world’s largest not-for-profit membership association for the

project management profession.

PMI - Project Management Institute

Aim is to bring standardization in the profession of Project Management

Established a common language of Project Management across World

Define principles of Ethics & Code of conduct for Professionals

Bring Project Managers from various geographies into one Network.

Focus on continuous improvement, Knowledge Sharing & building Network

Page 4: PMI Project Management Framework

HIGH LEVEL STRUCTURE OF PROJECT MANAGEMENT BY PMI

PRESENTATION INFORMATION IN FOOTER 4

Page 5: PMI Project Management Framework

HIGH LEVEL STRUCTURE

5

Project Management Frame Work

PROCESS GROUPS(INITIATING, PLANNING, EXECUTING, MOINTORING & CONTROLLING, CLOSING)

KNOWLEDGE AREAS ( INTEGRATION, SCOPE, TIME,

COST, HUMAN RESOURCE , COMMUNICATION, RISK,

PROCUREMENT, STAKEHOLDER MANAGEMENTPROCESSES

(INPUTS , TOOLS & TECHNIQUES,

OUTPUTS)

Project Management can be grouped into 10 Knowledge Areas & 5 Process Groups & 47 Processes with well defined Inputs, Tools & Techniques , and

Outputs

Page 6: PMI Project Management Framework

DEFINITION OF PROJECT

6AARTI DAHIYA

• Temporary with specific start and end dates• Unique• Progress elaboration• Create a unique product , service or result.

• On time• On budget• Meeting the goals that have been agreed upon

PROJECT SUCCESS CRITERIA

Page 7: PMI Project Management Framework

PRIMARY REASONS OF PROJECT FAILURE

7AARTI DAHIYA

Improper Requirement AnalysisPoor project and program management disciplineLack of executive-level supportNo linkage to the business strategyWrong team membersNo measures for evaluating the success of the project

No risk managementInability to manage change Lack of Control & visibility

Page 8: PMI Project Management Framework

PMI PROJECT MANAGEMENT FRAMEWORK

8PRESENTATION INFORMATION IN

FOOTER

Page 9: PMI Project Management Framework

PROJECT MANAGEMENT – IRON TRIANGLE

9AARTI DAHIYA

Success of Project depends appropriate monitoring & controlling of these SCTQ

Page 10: PMI Project Management Framework

INTEGRATION MANAGEMENT

10PRESENTATION INFORMATION IN

FOOTER

Knowledge Area - Integration Management : It consist of processes & activities needed to integrate all aspects of the project to meet stakeholder expectations

ProcessProcess Group Inputs Tools & Technique Outputs

Develop Project Charter Description: It is the process to create a document called project charter . Project charter formally authorizes a project.

Initiating Process Group

1. Project Statement of Work (SOW) 1. Expert Judgement

1. Project Charter2. Business case 2. Facilitaion Techniques3. Agreements

 4. Enterprise Environmental factors

5. Organizational factorsDevelop Project Plan

Description: It is the process of collecting & integrating all subsidiary plans from other knowledge area into one document called project management plan.

Planning Process Group

1. Project Charter 1. Expert Judgement

1. Project Management Plan

2. Outputs from other planning processes 2. Facilitaion Techniques

3. Enterprise Environmental factors

 

4. Organizational Process assets Direct & Manage Project Work

Description: Leading & performing the work stated in the project Plan

Executing Process Group

1. Project Management Plan 1. Expert Judgement 1. Deliverables2. Approved Change Requests 2. Project Management Information

Systems(PMIS) 2. Work Performance data3. Enterprise Environmental factors 3. Meetings 3. Change Requests4. Organizational Process assets

 4. Project Management Plan Updates

  5. Project Document Updates

Monitor & Control Project Work

Description : Constantly mesure and report performanace Monitoring &

Controlling Process Group

1. Project Management Plan 1. Expert Judgement 1. Change Requests2. Schedule forecasts 2. Analytical techniques 2. Work Performance

Reports3. Cost Variance 3. Project Management Information

Systems (pMIS)3. Project management Plan Updates

4. Validated Changes 4. Meetings 4. Project Document Updates

5. Work Performance Information    6. Enterprise Environmental Factors    7.Organizational Process Assets    

Perform Integrated Change Control ProcessDescription : Continously manage changes & maintain baselines

Monitoring & Controlling Process Group

1. Project Management Plan 1. Expert Judgement 1 Approved Change Requests

2. Work Performance Reports 2. Meetings 2. change logs3. Change Requests 3. Change controls tools 3. Project management

Plan Updates4. Enterprise Environmental factors  

4. Projects documents updates

5. Organizational Process Assets         

Close Project or Phase Description : procedures to close the project or phase and document the lesson learned

Closing Process Group

1. Project Management Plan 1. Expert Judgement 1. Final Product , service or result training

2. Accepted Deliverables 2. Meetings 2. OPA updates3. Organizational Process Assests 3. Analytical Techniques  

Page 11: PMI Project Management Framework

SCOPE MANAGEMENT

11AARTI DAHIYA

Knowledge Area - Scope Management : Defines the processes needed to ensure the project includes all the work required and only the work required to complete the project successfully and meet its objectives. It carefully identifies what is and is not included in the project boundaries.

Process Process Group Inputs Tools & Technique Outputs

Plan Scope Management Description: defines how scope will be defined , validated and controlled

Planning Process Group

1. Project Management Plan2. Project Charter3.Enterprise Environmental factors4.Organizational Process Assests

1.Expert Judgement2. Meetings

1. Scope Management Plan2.Requirement Management Plan

Collect Requirements Description: Defines and document stakeholder needs to meet project objectives

Planning Process Group

1. Scope Management Plan2. Requirement Management Plan3. Stakeholder Management Plan4. Project Charter5.Stakeholder Register

1. Interviews2.Focus Groups3.Facilitated Workshops4.Group Creativity Techniques5.Group Decision Making Techniques 6.Questionaires & Surveys7.Observations8.Protypes9.Benchmarking10.Context diagrams11. Document Analysis

1. Requirement Traceability Matrix2.Requirement Documentation

Define Scope Description: Develops a detailed , written scope statement Planning Process

Group

1. Scope Management Plan2. Requirement Management Plan3. Requirement Documentation4. organizational Process Assets

1.Expert Judgement2. product Analysis3.alternatives Generation4.Facilitated Worksops

1. Project Scope Statement 2. Project Document Updates

Create WBS Description:subdivide the Project work into Smaller , more Manageable Components

Planning Process Group

1. Scope Management Plan2.Project Scope Statement 3.Requirement Documentation3.Enterprise Environmental Factors4. Organizational Process Assets

1.Decomposition2. Expert Judgement

1.Scope Baseline2.Project Document Updates

Validate ScopeDescription: formalizing acceptance of completed projects deliverables

Monitoring & Controlling Process

Group

1. Project Management Plan2. Requirements documentation3.Requirement Traceability Matrix4. Verified Deliverables5. Work Performance Data

1. Inspection 2. Group Decision Making

1. Accepted Deliverables2. Change Requests3. Work Performance Information4. Project document updates

Control ScopeDescription: monitoring status and controlling changes to the project scope

Monitoring & Controlling Process

Group

1. Project Management Plan 2. Requirement documentation 3. Requirement Trcaeability matrix4. Work Performance Data5. Organizational Process Assets

1. Variance analaysis 1. Work Performance information2. Change Requests3. Project Management Plan Updates 4. Project Document updates5. OPA updates

Page 12: PMI Project Management Framework

TIME MANAGEMENT

12AARTI DAHIYA

Knowledge Area -Time Management : Processes Needed to ensure timely completion of the project Process Process Group Inputs Tools & Technique Outputs

Plan Schedule Management Description: Planning , developing, managing, executing, and controlling the schedule.

Planning Process Group1. Project Management Plan2. Project Charter3. Enterprise Environmental Factors 4. Organizational Process Assets.

1. Expert Judgement2. Analytical techniques3. Meetings

1. Schedule Management Plan

Define Activities Description: Identifying the activities that must be performed Planning Process Group

1. Schedule Management Plan2. Scope Baseline 3. Enterprise Environmental Factors4. Organizational Process Assets

1. Decompostion2. Rolling Wave Planning3. Expert Judgement

1.Activity List 2.Activity Attributes3. Milestone List

Sequence ActivitiesDescription: Identifying activity dependencies

Planning Process Group

1. Schedule Management Plan2. Activity List3. Activity Attributes4. Milestone List5. Project Scope Statement6. Enterprise Environmental Factors7. Organizational Process Assets

1. Precedence Diagramming Method (PDM)2. Dependency determination3. Leads and lags

1. Project schedule network diagrams2. Project Document Updates

Estimate Activity ResourcesDescription: estimating the type & quantity of resources needed

Planning Process Group 1.Schedule Management Plan2. Activity list 3. Activity attributes 4. Resource Calendars5. Risk Register6. Activity Cost estimates7. Enterprise Environmental Factors8. Organizational Process Assets

1. Expert Judgement2. Alternative Analysis3. Published estimating data4. Bottom Up estimating5. Project Mangement software

1. Activity Resource requirements2. Resource Breakdown Structure(RBS)3.Project Document Updates

Estimate Activity DurationDescription : estimating durations of individual activites

Planning Process Group

1.Schedule Management Plan2. Activity list 3. Activity attributes 4. Resource Calendars5. Risk Register6. Project scope Statement7. Enterprise Environmental Factors8. Organizational Process Assets9. Activity Resource Requirements10.Resource Breakdown Structure

1 Expert Judgement2. Analogous estimating3. Parametric estimating4. Three Point estimating5. Group decision Making techniques6. Reserve Analysis

1. Activity duration estimate2. Project documents updates

Develop ScheduleDescription: analyzing sequence , durations, resource requirements, and constraints to create the project schedule baseline

Planning Process Group

1. Schedule Management Plan2. Activity List3. Activity Attributes4. Project Schedule network diagrams5. Activity resource requirements6. Resource Calendars7. Activity duration estimates8. Project scope Statement9. Risk register 10. Project Staff Assignments11. Resource Breakdown structure12. Enteprise Environmental Factors13. Organizational Process assets

1. Schedule Network Analysis2. Critical Path Method 3. Critical Chain method4. Resource optimization techniques5. Modeling Techniques6. Leads and Lags7. Schedule compression8. Scheduling Tool

1.Schedule Baseline2. Project Schedule 3. Schedule Data4. Project Calendars5. Project Management Plan Updates6. Project documents updates

Control Schedule Description : Monitoring status and managing changes to the schedule baseline Monitoring & Controlling

Process Groups

1. Project Management Plan2. Project schedule3. Work Performance data 4. Project Calendars5. Schedule Data6. Organizational Process Assets

1. Performance Reviews2. Project Management Software3. Resource Optimization techniques4.Modelling techniques5. Leads & Lags6. Schedule Compression7. Scheduling Tool

1. Work Performance Information2. Schedule Forecasts3. Change Requests4. Project Management Plan Updates5. Project document Updates6. OPA Updates

Page 13: PMI Project Management Framework

COST MANAGEMENT

13AARTI DAHIYA

Knowledge Area - Cost Management : Processes for estimating, budgeting & Controlling costs so that the project can be completed within budget

ProcessProcess Group Inputs Tools & Technique Outputs

Plan Cost Management Description: planning, managing, expending, and controlling

Planning Process group

1. Project Management Plan2. Project Charter 3. Enterprise Environmental Factors4. Organizational Process Assets

1. Expert Judgement2. Analytical Techniques3. Meetings

1. Cost Management Plan

Estimate CostsDescription: estimating the costs of resources needed to complete project activities

Planning Process group

1. Cost Management Plan2. Human Resource Management Plan3. Scope Baseline4. Project Schedule5. Risk Register6. Enterprise Environmental Factors7. Organizational Process Assets

1. Expert Judgement2. Analogous estimating3. Parameteric estimating4. Bottom-up estimating5. Three Point estimating 6. Reserve Analysis7. Cost of quality8. Project Management Software9. Vendor bid Analaysis10. Group Decision making techniques

1. Activity Cost estimates2. Basis of estimates3. Project Document updates

Determine BudgetDescription: aggregating estimates costs to establish a cost baseline Planning Process

group

1. Cost Management Plan2. Scope Baseline3. Activity cost estimates4. Basis of estimates5. Project Schedule6. Resource Calendars7. Risk Register8. Agreements9. Organizational Process Assets

1. Cost Aggregation2. Reserve Analysis3. Expert Judgement4. Historical relationships5. Funding limit reconciliation

1. Cost Baseline2. Project Funding Requirements3. Project Document updates

Control CostsDescription: Monitoring Status and Managing changes to the cost baseline Monitoring &

Controlling

1. Project Management Plan2. Project funding requirements3. Work Performance Data4. Organizational Process Assets

1. Earned Value Management2. Forecasting3.To-complete performance Index4.Performance Reviews5. Project Management software6. Reserve Analysis

1. Work Performance Information2. Cost Forecasts3. Change requests4. Project Management Plan Updates5. Project Document Updates6. OPA updates

Page 14: PMI Project Management Framework

QUALITY MANAGEMENT

14AARTI DAHIYA

Knowledge Area - Quality Management : Processes to ensure that the project will statisfy the needs for which it was undertaken & implement a quality management system

Process Process Group Inputs Tools & Technique OutputsPlan Quality ManagementDescription: Identifying relevant quality requirements/standards & documenting how the project will demonstrate compliance

Planning Process Group

1. Project Management Plan2. Stake holder Register3. Risk Register4. Requirement documentation5. Enterprise environmental Factors6. Organizational Process Assets

1. Cost - benefit Analysis2. Cost of quality 3. Seven basic quality tools4. Benchmarking5. Design of experiments6.Statistical sampling7. Additional quality planning tools8. Meetings

1. Quality Management Plan2. Process Improvement Plan3. Quality Metrics4. Quality Check Lists5. Project Document Updates

Perform Quality AssuranceDescription: ensuring the project uses all processes needed to meet requirements. The ultimate purpose of QA is Quality Improvement.

Executing Process Group

1. Quality Management Plan2. Process Improvement Plan3. Quality Metrics4. Quality control measurements5. Project documents

1. Quality Management and control tools2. Quality audits3. Process Analysis

1. Changes requests2. Project Management Plan updates3. Project Document Updates4. OPA updates

Control Quality Description: Monitoring results for compliance & recommending necessary changes.

+/- 1 sigma = 68.3%+/- 2 Sigma = 95.5%+/- 3 Sigma = 99.7%+/- 6 Sigma = 99.9997%

Monitoring & Controlling

1. Project Management Plan2. Quality Metrics3. Quality Check Lists4. Work Performance Data5. Approved change Requests6. Deliverables7. Project Documents8. Organizational Process Assets

1. Seven Basic Quality Tools2. Statistical Sampling3. Inspection4. Approved Change Requestsreviews

1. Quality Control Measurements2.Validated Changes3. Validated Deliverables4. Work Performance information5. Change Requests6. Project Management Plan Updates7. OPA Updates

Page 15: PMI Project Management Framework

HUMAN RESOURCE MANAGEMENT

15AARTI DAHIYA

Knowledge Area - Human Resource Management: Processes that Organize & manage the Project TeamProcess Process Group Inputs Tools & Technique Outputs

Plan Human Resource Management Description: Human resource planning is used to determine and identify human resources with the necessary skills required for project success

Planning Process Group

1. Project management plan 1.Organization charts and position descriptions

Human resource Plan (Roles & Responsibilities, Organization Charts, Staffing management plan )

2.Activity resource requirements 2.Networking3.Enterprise environmental factors 3.Organizational theory4.Organizational process assets 4.Expert judgment

  5.MeetingsAcquire Project Team Description: The process of confirming human resource availability and obtaining the team necessary to complete project activities

Executing Process Group

1.Human resource management plan 1.Pre-assignment 1.Project staff assignments2.Enterprise environmental factors 2.Negotiation 2.Resource calendars

3.Organizational process assets 3.Acquisition 3.Project management plan updates

  4.Virtual teams  

 5.Multi-criteria decision analysis

 Develop Project Team

Description: The process of improving competencies, team member interaction, and overall team environment to enhance project performance Executing Process

Group

1.Human resource management plan 1.Interpersonal skills 1.Team performance assessments

2.Project staff assignments 2.Training 2.Enterprise environmental factors updates

3.Resource calendars 3.Team-building activities    4.Ground rules  

  5.Co-location    6.Recognition and rewards    7.Personnel assessment tools  

Manage Project Team

Description the process of tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance.

Executing Process Group

1.Human resource management plan 1.Observation and conversation 1.Change requests

2.Project staff assignments 2.Project performance appraisals 2.Project management plan updates

3.Team performance assessments 3.Conflict management 3.Project documents updates

4.Issue log 4.Interpersonal skills 4.Enterprise environmental factors updates

5.Work performance reports  5.Organizational process assets updates

6.Organizational process assets    

Page 16: PMI Project Management Framework

COMMUNICATION MANAGEMENT

16AARTI DAHIYA

Knowledge Area - Communication Management : Processes to ensure the timely & appropriate generation,collection,distribution , storage & ultimate diposition of project

Process Process Group Inputs Tools & Technique OutputsPlan Communication Description: developing a communication approach to meet the information needs of stakeholders

Planning Process Group

1. Project Management Plan2. Stake Holder Register 3. Enterprise Environmental Factors4. Organizational process assets

1. Communication requirement Analysis2. Communication Technology 3. Communication Models4. Communication Methods5. Meetings

1. Communication Management Plan2. Project Document Updates

Manage CommunicationsDescription : Managing information using the communications Management Plan

Executing Process Group

1. Communication Management Plan2. Work Performance Reports3. Enterprise Environmental Factors4. Organizational Process Assets

1. Communication Technology 2. Communication Models3. Communication Methods4. Information Management Systems5. Performance Reportings

1. Project Communications2. Project Management Plan Updates3. Project Document Updates4. OPA Updates

Control CommunicationsDescription: monitoring & controlling communications to ensure information needs of stakeholders are met

Monitoring & Controlling Process Group

1. Project Management Plan2. Project Communications3. Issue Log4. Work Performance Data5. Organizational process assets

1. Information Management Systems2. Expert Judgement3. Meetings

1. Work Performance Information2.Change Requests3.Project Management Plan Updates4.Project Document Updates5. OPA Updates

Page 17: PMI Project Management Framework

RISK MANAGEMENT

17AARTI DAHIYA

Knowledge Area - Risk Management: Processes concerned with planning, identifying, analyzing, and controlling project risks.Process Process Group Inputs Tools & Technique OutputsPlan Risk ManagementDescription: How to conduct risk management activities

Planning Process Group 1. Project Management Plan2. Project Charter3. Stakeholder Register4. Enterprise Environmental Factors5. Organizational Process Assets

1. Analytical Techniques2. Expert Judgement3. Meetings

1. Risk Management Plan

Identify RisksDescription: Determine which risks might affect the project

Planning Process Group 1. Risk Management Plan2. Cost Management Plan3. Schedule Management Plan4. Quality Management Plan5. HR Management Plan6 Scope Baseline7. Activity Cost Estimates8. Activity Duration Estimates9. Stake Holder Register10. Project Documents11. Procurement documents12. Enterprise Environmental Factors13. Organizational Process Assets

1. Documentation Reviews2. Information gathering techniques3. Checklist Analysis4.Assumption Analysis5. Diagramming Techniques6.SWOT Analysis7.Expert Judgement

1. Risk Register

Perform Qualitative Risk AnalysisDescription: Prioritizing risks for further analysis or action (Proability Vs Impact)

Planning Process Group 1. Risk Management Plan2. Scope Baseline3. Enterprise Environmental Factors4. Risk Register5. Organizational Process Assets

1.Risk Proability and impact assessment2. Proability and Impact Matrix 3. Risk Data Quality assessment4. Risk Categorization5. Risk urgency assessment6. Expert Judgement

1. Project Document Updates

Perform Quantitative Risk AnalysisDescription: Numerically Analyzing the potential effect of identified risks

Planning Process Group

1.Risk Management Plan2.Cost Management Plan3.Schedule Management Plan4.Risk Register5.Enterprise Environmental Factors6.Organizational Process Assets

1. Data Gathering and representation techniques2. Quantitative risk Analysis and modelling3.Expert Judgement

1. Project Document Updates

Plan Risk ResponsesDescription: How to enhance opportunities & reduce threats

Planning Process Group

1. Risk Management Plan 2. Risk Register

1. Strategies for negative risks or threats2. Strategies for positive risks or opportunities3. Contigent response strategies4. Expert Judgement

1.Project Management Plan updates2.Project Document updates

Control RisksDescription: Monitoring idebtified risks , identifying new risks, & evaluating risk response plans Monitoring &

Controlling

1. Project Management Plan2. Risk Register3. Work Performance data4. Work Performance Reports

1. Risk Reassessment2. Risk Audits3. Variance and trend Analysis4.Technical Performance Measurement5. Reserve Analysis6. Meetings

1.Work Performance Information2.Change Requests3.Project Management Plan Updates4.Project Document Updates5.OPA updates

Page 18: PMI Project Management Framework

PROCUREMENT MANAGEMENT

18AARTI DAHIYA

Knowledge Area - Procurement Management : Processees to acquire products , services, or results from outside the project team.

Process Process Group Inputs Tools & Technique OutputsPlan Procurement ManagementDescription: documenting purchasing decision, specifying the approach and identifying potential sellers

Planning Process Groups

1. Project Management Plan 2. Requirements Documentation3. Risk Register4. Activity Resource Requirements5. Project Schedule6. Activity Cost estimates7. Stake Holder Register8. Enterprise Environmental Factors9. Organizational Process Assets

1. Make or Buy analysis2.Expert Judgement3. Market Research 4. Meetings

1. Procurement Management Plan2. Procurement Statement of Work3. Procurement document4. Source Selection Criteria5. Make or Buy Decisions6. Change Requests7. Project documents Updates

Conduct ProcurementsDescription: Obtaining seller response, selecting a seller and awarding a contract Executing

Process Group

1. Procurement Management Plan2. Procurement Documents3. Source Selection Criteria 4. Seller Proposal 5. Project Documents6. Make or Buy Analysis7. Procurement Statement of work 8. Organizational Process Assets

1. Bidder Conference2. Proposal Evaluation Techniques3. Independent Estimates4. Expert Judgement5. Advertising 6. Analytical Techniques7. Procurement Negotiations

1. Selected Sellers2. Agreements3. Resource Calendars4. Change Requests5. Project Management Plan Updates6. Project Document Updates

Control ProcurementsDescription: Managing Procurement relationships, monitoring contract, performance, and making changes as appropriate Monitoring &

Controlling

1. Project Management Plan 2. Procurement Documents3. Agreements4. Approved Change Requests5. Work Performance Reports6. Work Performance Data

1. Contract Change Control System2. Procurement Performance reviews3. Inspections & Audits4. Performance reporting5. Payment Systems6. Claims administration7. Records management systems

1. Work Performance Information2. Change Requests3. Project Management Plan updates4. Project Document Updates5. OPA Updates

Close ProcurementsDescription: Completing & Closing each Procurement

Closing 1. Project Management Plan2. Procurement Documents

1. Procurement Audits2. Procurement Negotiations3. Records Management System

1. Closed Procurements2. OPA Updates

Page 19: PMI Project Management Framework

STAKEHOLDER MANAGEMENT

19AARTI DAHIYA

Knowledge Area - Stakeholder Management : Processes required to identify stakeholders, their expectations , and appropriate management strategies

Process Process Group Inputs Tools & Technique OutputsIdentify StakeholdersDescription: Identifying the interests, involvement, & influence of the people & Organizations impacted by the Project.

Initiating Process Group

1. Project charter 2. Procurement Documents3.EnterpriseEnvironmental factors4. Organizational Process Assets

1. Stake holder Analysis2. Expert Judgement3. Meetings

1. Stake Holder Register

Plan Stakeholder ManagementDescription: Developing appropriate Stakeholder Management Strategies.

Planning Process Group

1. Project Management Plan2. Stake Holder Register3. Enterprise Environmental Factors4. Organizational Process Assets

1. Expert Judgement2. Meetings3. Analytical Techniques

1. Stake Holder Management Plan2. Project document Updates

Manage Stake Holder EngagementDescription: Communicating and Working with Stake holders to meet their needs and resolve issues

Executing Process Group

1.Stake Holder Management Plan2. Communication Management Plan3. Change Log4. Organizational Process Assets

1. Communication methods2. Interpersonal Skills3. Management Skills

1. Issue Log2. Change Requests3. Project Management Plan Updates4. Project Document Updates5. OPA Updates

Control Stakeholder EngagementDescription: Monitoring Stakeholder relationships & adjusting Strategies if appropriate

Monitoring & Controlling

1. Project Management Plan2. Issue Log3. Work Performance Data4. Project Documents

1. Information Management systems2.Expert Judgement3.Meetings

1. Work Performance Information2. Change Requests3.Project Management Plan Updates4. Project Document Updates 5. OPA Updates

Page 20: PMI Project Management Framework

THANK YO

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