Beyond EPM- Glocal Program Management System

Raja Seevan and R. Sri KumarIndian Centre for Social Transformation, Bengaluruwww.indiancst.com

Theme: Emerging Trends in Project Management

Delivery of goods, services and consultancies

• Good Governance-In both Public or Corporate sectors, requires right data, at the

right time, to enable right decisions to be taken

• Responsible sharing of data and information by practicing total Transparency and crowd sourcing ensures all stakeholders’ involvement as well as alignment to the common goal.

• Citizen engagement or Public participation is important in achieving all round Stakeholder Satisfaction

• Building Team one World can be achieved by focussing on public good rather than private gain

Complexity of achieving the SDGs by 2030 globally

Complexity of Program Plan and Process – • SDGs consist of 17

Goals and 169 targets • More ambitious than

MDGs which were not achieved globally.

• Trillions required against Billions currently available

• Resource jugglery is needed

SDG 2030

Niti Aayog has charted the myriad India agencies that are needed to work together in achieving SDG 2030

SDGs Program Management Methods/ Best Practice used/proposed

• People: SDG 1(Poverty), SDG 2(Hunger), SDG 3 (Health), SDG 4, SDG 5, SDG 6, SDG 7

• Partnership: SDG 17

• Prosperity: SDG 8, SDG 9, SDG10, SDG 11, SDG 12

• Peace: SDG 16

• Planet: SDG 13, SDG14,SDG 15,

Working together required every where: Health, Education, Attitude change, Last mile connectivity

Cooperative Federalism

GLOCAL PMS

SDG 11: Smart cities like Songdo

Songdo, in South Korea is a good example of what a SMART city is.

Built from the ground up in 2005 with over $40 billion invested into its creation the city opened in 2009. Instead of having garbage trucks collect trash, the waste is automatically “sucked” out of each house into a central system that then uses it to create compost!

Challenges in working together

The challenges of Smart cities happening in India? Smart people have to get together and work together!

But question arises..........• What is in it for me?• Vested Interests• Compartmentalised working- turf wars• Data kept in silos to show power and importance• No interest in Transparency and sharing• RTI and information in Public domain• No responsible sharing of information between stakeholders

Citizen participation a must for Smart cities is ridden with apathyMobilising finance–business model that gives comfort to lenders and investorsCity level capacity to implement– shortage of personnel with requisite expertiseSupport from ULB and State Govt required for the trickle down to take place

Three most critical success factors?

Data capture at source

Porting of legacy data

What is in it for me?

Top down approachWrite once, Read/use many timesUser involvement

Suspicions about digital transformationQuality of data validationDoubts about Transparency

Complexity of data typesScan and digitise when neededOut source

To each according to their needsMany levels -Policy, Enterprise, Supervisory, Executive, Public, auditUse and throw- headaches out

Critical success factors

Three important risks and how they are managed!

Poor data quality

Data Security

Law of Diminishing Marginal returns(Public Apathy)

Risk Management

Tracking and validation by supervisor

NDSAP 2012

Keep offering something NEW!

Risks

Indian CSTTRANSPORTAL

Security Layer

Security Layer

Capture Data

Validity

Analytical Reports

Visualization Metrics

to measure achieveme

nts of various

tasks

Check Correlate Sorting, Indexing Integrate and store for Easy network

Generate Periodical

Reports Alert Message

Tasks Monitoring

ConsultingBest PracticesMobile AppsData IntegrationAnalytics

Professionalism

Cloud Computing

Crowd Sourcing

Best Practices

Out Source Agencies

Import SourcesExport Sources

Documents

Voice

Photo

Video

SMS

E-mail

Sensors

Import

Legacy Data

State Head

Project H.O

Wards

Fund Agency

Other Stakeholders

End Users

Cloud Enabled, Public Finance Management with Citizen Participation

RWAs

Other open data systems

Central Govt

To each his/her own view: Different stakeholders get different views based on their GHRS

GHRS• Geographical location• Hierarchical position• Role played• Skill and Capacity levels

• E.g. Property tax paid/ Defaulted

USP of the Transportal

PMS Transportal demo user login ink http://indiancst.com/india/Citizen/login/auto-login.php

Data security levels and sharing algorithms

As per NDSAP 2012• Private• Public• Shared• Restricted

• Annotated and parsed

With Gunata search engine

Case study 2

Share knowledge of what is working in each of the 100 Smart cities!

Our learning on Convergence

Cost and Time Over run, Quality parametersKPIsTarget Vs Achievement

One Nation- One TransportalFrom Country to Farmer log in to the same site and access the same information about any one individual project in any one city/village

Total Transparency- One India One citizen network

Outcomes or Impact Analysis

Team One World- for implementing the SDGs

GLOCAL= GLOBAL + LOCAL VillageTaluk/tehsilDistrictState/UTCountry Global

Citizen to GovernanceCustomer to Governance connectGovernance to citizen delivery of services

Scalability is already built into the system

Opportunity to be used as a Monitoring and Evaluation tool for all programs

Dimension Monitoring Evaluation

Methods Routine review of reports, registers, administrative databases, field observations

Scientific, rigorous research design, complex and intensive

Informationsource

Routine or surveillance system, field observation reports, progress reports, rapid assessment, program review meetings

Same sources used for monitoring, pluspopulation-based surveys, vital registration, special studies, inquiries and investigations

Cost Consistent, recurrent costs spread acrossimplementation period

Episodic, often focused at the midpoint and end of implementation period

As a Monitoring and Evaluation tool for all programs

Dimension Monitoring EvaluationFrequency Periodic, occurs regularly Episodic, necessary at the end

Function Tracking / oversight Assessment

Purpose Improve efficiency, provide information forreprogramming to improve outcomes

Improve effectiveness, impact, value for money, future programming, strategy and policymaking

Focus Inputs, outputs, processes, work plans (operational implementation)

Effectiveness, relevance, impact, cost-effectiveness (population effects)

Glocal Program Management Solution affordable for all

SMART Cities – for urban governanceM/o Agricuture and Farmers Welfare - for Improvement of bovine breeding in rural areas predominantly

World Bank Guidance NoteMIT PhD studyProject Vigeye in CVC

Pl register at www.indiancst.com and experience GPMS yourself