2012

John Lavigna, Emily Nimmo, Mike Wolfanger

Standard Operating Procedures

Pleasantville Fitness Center

1

Table of Contents Floor Plan ...................................................................................................................................................... 3

Purpose ......................................................................................................................................................... 4

Our History .................................................................................................................................................... 5

Our Mission... ................................................................................................................................................ 6

Our Goals and Objectives… ........................................................................................................................... 7

Some Classes Offered ................................................................................................................................... 8

Class Calendar ............................................................................................................................................... 9

Code of Ethics ............................................................................................................................................. 11

Member’s Code of Conduct ........................................................................................................................ 17

Organizational Flow Chart........................................................................................................................... 18

Health Status ............................................................................................................................................... 19

Fitness Status .............................................................................................................................................. 21

Nutrition Status ........................................................................................................................................... 23

Job Descriptions .......................................................................................................................................... 25

Resumes ...................................................................................................................................................... 27

Objective ..................................................................................................................................................... 27

Experience ................................................................................................................................................... 27

Sales Associate ........................................................................................................................................ 27

Server/Manager ...................................................................................................................................... 27

PT Tech./Receptionist ............................................................................................................................. 27

Education .................................................................................................................................................... 27

Associates of Science .............................................................................................................................. 28

References .................................................................................................................................................. 28

Hiring Practices ........................................................................................................................................... 32

How to Run a Meeting ................................................................................................................................ 34

Program Evaluations ................................................................................................................................... 35

Job Performance Evaluations ...................................................................................................................... 36

Liability Terms ............................................................................................................................................. 41

WAIVER OF LIABILITY ....................................................................................................................................... 43

EMPLOYEE HANDBOOK ............................................................................................................................... 46

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EMPLOYEE HANDBOOK ............................................................................................................................... 46

TABLE OF CONTENTS ............................................................................................................................... 46

SECTION 1 ........................................................................................................................................... 49

SECTION 2 ........................................................................................................................................... 51

SECTION 3 ........................................................................................................................................... 52

SECTION 4 ........................................................................................................................................... 59

SECTION 5 ........................................................................................................................................... 64

SECTION 6 ........................................................................................................................................... 66

SECTION 7 ........................................................................................................................................... 68

Advocating for Personal Trainers and Group Fitness Instructors ............................................................... 70

Monthly Training Advice ....................................................................................................................... 71

Pleasantville Fitness Budget........................................................................................................................ 75

Inventory ..................................................................................................................................................... 76

3

Floor Plan

4

Purpose This manual has been designed to provide Pleasantville Fitness Center employees and members

with our standard operating procedures. The purpose if the manual is to express our mission,

values, procedures, regulations, services, reporting procedures, job descriptions and so much

more! Any issue or concern that may arise can be researched in this manual; if a topic is not

addressed please do not hesitate to contact our management or staff.

5

Our History Pleasantville Fitness Center opened its doors to the public in January 2012. We hosted an

opening ceremony and offered special membership deals for our first 100 members. We are a

public facility operated by outstanding leadership. All of our management come from an

exercise educational background and understand the importance of maintaining a sound body

and mind. While our history is short, we are dedicated to establishing our name as one of the

top tier fitness centers in the state. We will always welcome advice and listen to concerns of

our members and employees to create an exceptional atmosphere that meets the needs of

everyone we service. Together we will build an exciting and wonderful history!

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Our Mission... Is to assist you in establishing and maintaining a sound body, mind, and spirit which will

enhance your quality of life. We will provide a stress free atmosphere where we can

educate and motivate our clients. We are committed to providing expert training and

advice while supplying you with the most functional and state-of-the-art equipment in a

welcoming environment. Our positive attitudes will motivate you to perform better than

you ever expected. We are also passionate about giving back to the community and will

be host to many community functions. We are a team and together we will achieve your

goals.

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Our Goals and Objectives… Are to provide our members and the community with the highest quality of service and

respect as we meet their needs and wants. We will accomplish this by staffing highly

educated professional trainers and enthusiastic facility employees ready to fulfill the

needs of those we serve.

Operationally, we will strive to be efficient, adaptive, and supportive. Efficiency will be

accomplished by scheduling, planning, budgeting, and through the proper use of

resources. Regular equipment maintenance will increase its lifespan and reduce repair

costs. Through accurate scheduling revenue will not be wasted on excessive employee

man-power. A well qualified accountant will continually monitor spending and seek cost

effective ways to decrease revenue spending as well as save for future development.

The manager will be responsible for hiring all employees with the assistance of their

prospective department’s head. Human Resources will also assist in hiring practices.

Performance reports of our employees will aid in giving necessary guidance.

Positive communication will be encouraged as it is important in identifying

problems/potential problems, providing encouragement, and building strong employee

relationships. Management will provide opportunities for its employees to progress in

their careers as well as pay for additional training to keep trainers up-to-date with

certifications and practices.

We will continually serve the community by providing a venue for sporting events,

parties, and town meetings. We hope that this will build a strong relationship with

Pleasantville citizens so they would be glad to support functions we plan on holding as

well as provide financial backing for future restorations.

By accomplishing these goals and objectives, we can provide a great, professional service to the

community, give employees educational and promotional opportunities, operate the facility

effectively with the least amount of resources, and remain financially sound.

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Some Classes Offered

Early Bird Body Blast Class

The Early Bird Body Blast class is a great way to start your day off right and kick start your

metabolism. This class is offered three day a week from 7:00am to 8:00am. We designed this

class with the working class in mind, as they can come in for an hour every other day before

going to work in the morning. This class is very high intensity and focuses on muscles of the

upper and lower body and core. Innovative workouts will challenge you and help build a

stronger, leaner you. Our well trained and enthusiastic group exercise instructors will continue

to motivate you so you can achieve what you never thought was possible. The class will begin

with a 10 minute warm-up followed by 40 minutes of exercises, ending with a 10 minute cool-

down. Water fountains are located just outside the room and towels will be provided upon

requests. A health and fitness assessment is strongly encouraged prior to participating in any

class or taking part in physical fitness here at Pleasantville Fitness Center. Schedule a free

assessment with one of our trainers at the front desk.

Swim Aerobics

If you’re looking for some variation in your cardio workouts, Pleasantville Fitness’ Swim

Aerobics class is a perfect solution. This class is offered everyday at 10:00am and again at

6:00pm. Our highly trained and inventive aquatics instructor will lead you through aerobic

exercises in our facility’s beautiful pool. This class is not only great for those looking to change

up their cardio workouts, but is wonderful for rehabbing injuries. The buoyancy of the body

reduces impact to ankles, knees, hips, and the back. State-of-the-art exercise equipment will be

fun to use and very effective. The ability to swim is not a requirement as we do staff life guards.

The majority of the exercises take place in the 4 ft. deep area. The class will begin with a 10

minute warm-up followed by 40 minutes of exercises, ending with a 10 minute cool-down.

Towels will be provided upon requests. A health and fitness assessment is strongly encouraged

prior to participating in any class or taking part in physical fitness here at Pleasantville Fitness

Center. Schedule a free assessment with one of our trainers at the front desk.

*Additional classes are listed on our monthly calendar. Inquire with our staff to get details

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Class Calendar

May-2012

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

7:00 AM Early Bird Body Blast

Early Bird Body Blast

Early Bird Body Blast

8:00 AM Cardio Kick Boxing

Cardio Kick Boxing

Cardio Kick Boxing

9:00 AM Killer Abs Killer Abs Killer Abs Killer Abs Killer Abs Killer Abs / Swim Lessons

Killer Abs / Swim Lessons

10:00 AM

Swim Aerobics

Swim Aerobics

Swim Aerobics Swim Aerobics

Swim Aerobics

Swim Aerobics

Swim Aerobics

11:00 AM

12:00 PM

Yoga Yoga Yoga Yoga Yoga Yoga Yoga

1:00 PM

2:00 PM Cardio Kick Boxing

Cardio Kick Boxing

Cardio Kick Boxing

3:00 PM

4:00 PM Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

5:00 PM

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6:00 PM Swim Aerobics

Swim Aerobics

Swim Aerobics Swim Aerobics

Swim Aerobics

Swim Aerobics

Swim Aerobics

7:00 PM Body Blast Body Blast Body Blast Body Blast Body Blast Body Blast Body Blast

8:00 PM Killer Abs Killer Abs Killer Abs Killer Abs Killer Abs Killer Abs Killer Abs

9:00 PM Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

Sport Plyometrics

10:00 PM

Step Aerobics

Zumba Step Aerobics Zumba Step Aerobics

Zumba Step Aerobics

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Code of Ethics The Pleasantville Fitness Center is committed to the principles of ethical behavior that shall be followed by all members. The facility, employees, and its members will adhere to these codes. The Pleasantville Fitness Center is in full agreement with the NSCA’s Code of Ethics. They are included below. The Code of Ethics is intended to establish and maintain high standards and professionalism for the strength training, conditioning, and personal training professionals. It is also intended to enhance the effectiveness of our organization in supporting its mission. Members are expected to adhere to these standards of integrity and honesty, encourage ethical behavior and report unethical behavior among the membership. The principles are written generally and do not address every situation encountered by the strength training, conditioning, and personal training professional. The circumstances of a situation will determine the interpretation and application of a given principle as it relates to the Code of Ethics. When a conflict exists between the Code of Ethics and the law, the law prevails.

1. Principle 1:

Members shall respect the rights, welfare, and dignity of all individuals. 1.1. Members shall not discriminate on the basis of race, color, sex, age, religion, or national

origin. 1.2. Members shall provide competent, fair, and equal treatment to all individuals.

1.3. Members shall preserve the confidentiality of personal and privileged information of the athlete, client or the PLEASANTVILLE FITNESS CENTER.

1.4. Members shall not release any information to a third party not involved with the athlete's or client's care without a written release unless required by law.

1. Principle 2:

Members shall comply with all applicable state, local and federal laws. 2.1. Members shall comply with all institutional guidelines.

2.2. Members shall comply with all copyright laws 2.3. Members shall be familiar with and follow the PLEASANTVILLE FITNESS CENTER Bylaws and

all applicable policies, procedures, rules, standards and guidelines. 2.4. Members shall not condone or engage in any illegal behavior.

1. Principle 3:

Members shall maintain and promote high standards. 3.1. Members shall not misrepresent, either directly or indirectly, their skills, training,

professional credentials, identity or services. 3.2. Members shall only provide services that they are qualified to provide through education

or experience and which are allowed by practice acts and other pertinent regulations.

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3.3. Members shall refer athlete or client to more qualified fitness, medical, or health care professional when appropriate.

3.4. Members who are researchers or educators shall maintain and promote ethical conduct in research and educational activities.

3.5. Members should strive to continuously improve knowledge, skills, and techniques to protect the athlete or client from injury.

1. Principle 4:

Members shall not engage in any behavior or form of conduct that adversely reflects on the PLEASANTVILLE FITNESS CENTER.

4.1. Members should conduct themselves personally and professionally in a manner that does not compromise their professional responsibility.

4.2. Members shall not place financial gain above the welfare of the NCSA, athlete's or client's, and shall not in any arrangement exploit the PLEASANTVILLE FITNESS CENTER, athlete or client.

4.3. Members shall avoid substance abuse and, when necessary seek rehabilitation for chemical dependency.

Reporting Ethics Violations:

Any person who holds a valid membership in the PLEASANTVILLE FITNESS CENTER, and was an active member at the time of the alleged incident, may make complaint alleging an ethics

violation. Complaints must be filed with a member of the Board of Directors or PLEASANTVILLE FITNESS CENTER Executive Director. Information supporting the allegation must be specific and provide as much documentation as possible. Once submitted all complaints will be evaluated by

the Ethics Committee and the pre-established procedures will be followed.

ENFORCEMENT POLICY The PLEASANTVILLE FITNESS CENTER has the inherent power and duty to prescribe standards of

conduct for its membership; to determine what constitutes grounds for the discipline of members; and to impose discipline upon any member whose failure to comply with the Code of

Ethics of the PLEASANTVILLE FITNESS CENTER has been established. The discipline of members is for the protection of the public, the profession, and the maintenance of the standards and principles of the PLEASANTVILLE FITNESS CENTER.

DEFINITIONS

The following definitions shall apply wherever used in the Code of Ethics: Member: Any person who is a member in good standing in the PLEASANTVILLE FITNESS

CENTER, and was an active member at the time of the alleged incident. Charges: A written statement prepared by the Ethics Committee as a result of an investigation

of a complaint and submitted to the Board of Directors. Formal Charge: A written charge by the Ethics Committee, or Board of Directors, that

disciplinary action is warranted.

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Code: The Code of Ethics of the PLEASANTVILLE FITNESS CENTER, together with such amendments thereto, as may from time to time be approved by the PLEASANTVILLE FITNESS

CENTER Board of Directors. Complainant: Any PLEASANTVILLE FITNESS CENTER member, who was an active member at the

time of the alleged incidence, who makes a complaint. Complaint: Any written statement made by any person alleging conduct on the part of a

member which, if true, would constitute a violation of the Code of Ethics. Misconduct: Determination that a member violated the Code of Ethics.

Rule 1. Jurisdiction

(A) Every member admitted to membership in the PLEASANTVILLE FITNESS CENTER is subject to the exclusive disciplinary jurisdiction of the PLEASANTVILLE FITNESS CENTER.

Rule 2. Grounds for Discipline (A) It is the duty of every person who is subject to this Code of Ethics to conduct himself or

herself at all times, both professionally and personally, in conformity with the standards imposed upon them for that privilege.

(B) Acts or omissions by a member, individually or in concert with any other person or persons, which violate the Code of Ethics, shall be grounds for discipline, whether the act or omission

occurred in the course of an activity associated with the affairs of the PLEASANTVILLE FITNESS CENTER or otherwise.

Rule 3. Types of Discipline

(A) Misconduct shall be grounds for: 1. Termination of membership by the PLEASANTVILLE FITNESS CENTER; or 2. Suspension, which may include all membership rights and privileges, by the PLEASANTVILLE

FITNESS CENTER for a fixed period of time; or 3. Probation by the PLEASANTVILLE FITNESS CENTER in lieu of suspension, on such terms as

the PLEASANTVILLE FITNESS CENTER may designate; or 4. Censure (i.e., a formal reprimand) by the PLEASANTVILLE FITNESS CENTER; or 5. A warning or admonition issued in the form of a Cease and Desist Letter by the

PLEASANTVILLE FITNESS CENTER. 6. Removal from a position in which the person serves, subject to applicable provisions of the

PLEASANTVILLE FITNESS CENTER Bylaws, policies and procedures.

(B) The PLEASANTVILLE FITNESS CENTER Board of Directors may deviate from the above designated types of discipline from time to time, as it determines that the circumstances

warrant.

Rule 4. The Ethics Committee The Owners of the PLEASANTVILLE FITNESS CENTER shall be appointed as the head of the Ethics

Committee. (A) Ethics Committee membership:

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1. All members of the Ethics Committee must be a PLEASANTVILLE FITNESS CENTER member in good standing.

(B) The Ethics Committee shall have the following powers and duties: 1. Process Complaints and exercise the disciplinary powers and duties described in Section (C),

below. 2. In its discretion, render to a member upon his or her written request an advisory opinion or

an interpretation of rules of professional conduct under the Code of Ethics regarding anticipatory conduct on the part of a person who is subject to this Code of Ethics.

3. Make appropriate arrangements, through its Chairman, for and with approval of the Board of Directors, for publication and dissemination of such advisory opinions as the Ethics Committee deems of general interest to the members.

(C) The Ethics Committee shall have the following disciplinary powers and duties:

1. Review all Complaints and charges presented to it by the PLEASANTVILLE FITNESS CENTER or its members.

2. After reviewing the charges, dismiss any Complaints upon being satisfied that they are without foundation and merit.

3. With Board approval, issue a reprimand if the Complaint indicates a matter not appropriate for a Formal Charge.

4. To issue a Cease and Desist Letter 5. Determine if there are reasonable grounds for discipline and Formal Charges are warranted. 6. Conducts its own investigation of all Complaints. 7. Investigate, on its own motion, any act of unprofessional conduct of a person who is subject

to this Code of Ethics. Submit a report to the Board of Directors of the Committee's recommendation on all complaints not dismissed by the Committee.

8. Notify a person who is subject to this Code of Ethics in writing that he or she is the subject of a Complaint in accordance with the procedures stated below.

Rule 5. Procedure

(A) All complaints must be in writing and filed with a member of the Board of Directors or PLEASANTVILLE FITNESS CENTER Executives. (B) All Complaints received by any other person shall be transmitted forthwith to PLEASANTVILLE FITNESS CENTER Executives. (C) All investigations, whether upon Complaint or otherwise, shall normally be initiated by the Ethics Committee. (D) When it appears to the Ethics Committee that allegations of misconduct in the Complaint fail to describe conduct which, if true, would constitute grounds for discipline, the Ethics Committee may decline to further investigate and shall so advise the Complainant in writing with a proper explanation within fifteen days of its receipt. The Board of Directors will receive a copy of this report.

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(E) If, upon conclusion of any investigation, the Ethics Committee determines there are not reasonable grounds for discipline of a member against whom a Complaint is directed, the Ethics Committee shall dismiss the Complaint and shall so advise the Complainant, the persons against whom the Complaint is directed, and Board of Directors in writing with proper explanation. The Ethics Committee shall further advise such Complainant that an appeal may be taken to the PLEASANTVILLE FITNESS CENTER Executives. (F) If it appears to the Ethics Committee that allegations of misconduct in the Complaint do describe conduct which, if true, would constitute grounds for discipline, the Ethics Committee shall notify the person against whom the allegations are directed that he or she is the subject of a Complaint. Within fifteen days of the receipt of the Compliant, the Ethics Committee will furnish the member with a copy thereof by certified mail, return receipt requested. (G) Upon receipt of notice of a Complaint from the Ethics Committee, the person against whom the Complaint is directed shall prepare and submit to the Ethics Committee, in writing, within fifteen working days of receipt of such notice, a response to the Complaint, or a response stating that he or she refuses to answer. For good cause, the Ethics Committee may in its discretion grant additional time for the filing of a response. (H) If, upon conclusion of any investigation, the Ethics Committee determines that there are reasonable grounds for discipline of a member against whom a Complaint is made, the Ethics Committee shall reduce the Complaint to a Formal Charge specifying with particularity the allegations which constitute the basis thereof, the grounds for discipline, and provisions which appear to have been violated, and immediately forward said Formal Charges and either the Ethics Committee's investigation file, or a copy thereof, to the Board of Directors. At the same time that Formal Charges are provided to the Board of Directors, the Ethics Committee will furnish the member with a copy of the Formal Charges by certified mail, return receipt requested. (I) Upon receipt of the Formal Charge and file from the Ethics Committee, the Board of Directors shall within thirty days review the same and consistent therewith either:

Determine the Charges, if true, would not constitute grounds for a violation of the Code of Ethics and dismiss the Charges.

Determine the Charges, if true, would constitute grounds for discipline, but no public interest would be served by continuing to process the Formal Charges, and thereupon prepare and issue to the person against whom the Complaint is directed a reprimand which shall be made a permanent part of the file of the Ethics Committee. This reprimand may be received as evidence in any subsequent disciplinary proceedings against the person against whom the Complaint is directed.

Determine that a hearing is necessary to ascertain if there are reasonable grounds for discipline of the person against whom the Complaint and Formal

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Charges are directed which may require a disciplinary action other than a reprimand.

The Board of Directors will promptly provide the member with notice of such determination by certified mail, return receipt requested. Notice will be sent to the person's address registered with the PLEASANTVILLE FITNESS CENTER or addressed to his or her last known residence or place of business. The member will have the opportunity to file a written answer to the Formal Charges by submitting the answer to the Board of Directors within fifteen days after the member's receipt of such notice of the hearing.

At least thirty days prior to the hearing, the person against whom the Complaint is directed shall be given, in writing by certified mail, return receipt requested, the time and place of the hearing, list of charges to be determined at the hearing, the witnesses who will be involved, the right to be represented by counsel at the hearing if so desired, and the right to present witnesses in his or her behalf in response to the charges at issue, and to cross-examine witnesses. Notice will be sent to the person's address registered with the PLEASANTVILLE FITNESS CENTER or addressed to his or her last known residence or place of business.

The hearing shall be conducted by a hearing panel consisting of three members of the Board of Directors, as designated by the PLEASANTVILLE FITNESS CENTER President. The hearing panel shall consider only the Complaint and Formal Charges of which the person against whom the Complaint is directed has received notice.

Within forty-five days following the termination of the hearing, the hearing panel will render a written decision, which shall constitute the decision of the Board of Directors, and the person against whom the Complaint is directed will be advised by certified mail, return receipt requested, of the results of the hearing and action of the Board of Directors. The decision of the Board of Directors is final, and not subject to appeal.

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Member’s Code of Conduct To ensure the enjoyment of all customers the code

of conduct show below must be followed.

• All customers must have an induction. • No spectators are allowed in the gym environment. • All bags and valuables must be left in a locker. • The use of mobile phones is not permitted whilst using any equipment. • Safe and appropriate sports wear, including footwear must be worn at all times. • Strictly no glass bottles or cans allowed in the gym. Plastic drink bottles are allowed. • No food is to be consumed in the gym. • The use of alcohol or illegal drugs is strictly forbidden. • The facility has a zero tolerance policy for foul and abusive language towards staff or customers. • Please respect the equipment and wipe off any perspiration after use. • Please report any equipment faults to the gym staff on duty.

• Please deposit litter in the bins provided.

This Code of Conduct will be posted throughout the facility

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Organizational Flow Chart

Facility Manager

Maintanence Manager

Cleaning Staff/Janitor

Repairman/Maintenance Staff

Pool Maintenance/Lifegaurd

Laundry

Office Manager

Sales Associate Receptionist

Accountant/Budget Analyst

Membership Consultant

Marketing/PR

Head Fitness Trainer

Personal Trainer/Nutritionist

Personal Trainer

Personal Trainer/ Group X Instructor

Group X Instructor

Aquatics Instructor

Human Resources

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Health Status Trainer

PART I. Personal Information ______________________________________________________ _____________________

Name Date

______________________________________________________ _____________________

Address Primary Phone #

______________________________________________________ _____________________

Email Secondary Phone#

______________________________________________________ _____________________

Personal Physician Physician phone #

______________ _______ ______________________ _____________________

Date of Birth Age Age you feel Date of Last Physical

_______________ ___________ ___________________ _____________________

Emergency contact Phone # Occupation

How did you find us?

To be completed by Trainer____________________________

______pounds _____inches _______ _________mm/hg ________B.P.M. Weight Height BMI Blood Pressure Resting Heart Rate

Body Composition Assessment

______ ______ ______ _______ _______ __________lbs/kg __________lbs/kg

Suprailiac Biceps Triceps Subscapula BF% Fat Mass Lean Body Mass

Circumference Measurements

_____ _____ _____ _____ _____ _____ _____

Waist Hip Thigh Calf Chest Arm Neck

______________________________________________________________________________

____

PART II. Medical History Have you had any family history of chronic disease (heart disease, diabetes, etc.)? YES / NO

IF YES please list _____________________________________________________________

Have you ever been diagnosed or treated for any chronic disease including asthma? YES / NO

If YES please list _____________________________________________________________

Are you currently taking any medications? YES / NO

IF YES please list_____________________________________________________________

Have you ever had your thyroid hormone levels checked? YES / NO

IF YES please elaborate________________________________________________________

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PART III. Health Related Behavior Do you smoke? YES / NO IF YES how much?_____________________

___________________

Do you drink alcohol regularly? YES / NO IF YES how much?___________________________

How many times on average do you eat fast food per week?

Never 1 2 3 4 5 6 7 8 9 10 or more

How many hours of sleep do you normally get per night?

1 2 3 4 5 6 7 8 9 10 or more

PART IV. Psychological I am an impatient, time conscious, hard driving individual.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

I have a positive attitude towards things.

Never 1 2 3 4 5 6 7 8 9 10 Always

My job stresses me out.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

I am in the best shape of my life.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

I would rate my current health.

Horrible 1 2 3 4 5 6 7 8 9 10 Great

I am serious about achieving my goals.

Not very 1 2 3 4 5 6 7 8 9 10 Extremely

PART V. Goals Do you have any health related goals (i.e. Lower blood pressure, etc.)? YES / NO

IF YES please list_____________________________________________________________

_____________________________________________________________

Do you have any specific goals related to body composition (i.e. Weight loss, build muscle,

etc.)? YES / NO

IF YES please list_____________________________________________________________

_____________________________________________________________

Do you wish to achieve any of these goals in a specific time frame? YES/NO

IF YES please explain_________________________________________________________

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Fitness Status PART I. Fitness Information What type of duties do you perform at work?

______________________________________________________________________________

Have you had any injuries related to physical activity? YES / NO

If YES please list______________________________________________________________

Do you suffer from any chronic pain? YES / NO

If YES please list______________________________________________________________

Have you ever participated in resistance/weight training before? YES / NO

If YES, Did you receive any instruction? YES / NO

Have you ever trained with a personal trainer before? YES / NO

IF YES, please explain: _______________________________________________________

Are you currently involved in an exercise regimen? YES / NO

IF YES, please list forms of exercise: _____________________________________________

IF NO, when were you last exercising routinely? ____________________________________

How many days per week do you accumulate 30 minutes of moderate activity?

0 1 2 3 4 5 6 7 days per week

How many days per week do you accumulate at least 20 minute of vigorous activity

(i.e. continuous heavy lifting or sprinting)?

0 1 2 3 4 5 6 7 days per week

PART III. Psychological When would you say you were in the best shape of your life? How did you feel?

_____________ _______________________________________________________________

I would rate my current physical fitness.

Horrible 1 2 3 4 5 6 7 8 9 10 Great

My physical fitness is important to me.

Not very 1 2 3 4 5 6 7 8 9 10 Extremely

I enjoy exercising.

Not very 1 2 3 4 5 6 7 8 9 10 Extremely

I can succeed in achieving my goals.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

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PART IV. Goals Do you have any performance related fitness related goals (i.e. increase 10K time, bench press)?

YES / NO

IF YES please list_______________________________________________________________

_______________________________________________________________

Do you wish to achieve these goals in a specific time frame? YES/NO

IF YES please explain: __________________________________________________________

PART V. Training Preferences I enjoy to be pushed (challenged) to the limit.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

I am willing and able to perform recommended exercise (i.e. Cardio, stretching, etc.) on my own

time.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

How many personal training sessions per week is desirable?

1 2 3 4 5 6 7 Depends on trainer’s recommendation

Please indicate which days and times are you available for personal training sessions.

Do you have any friends who may be interested in personal training? YES/NO

Name: _______________ Email: _____________________________ Phone: _________________

Name: _______________ Email: _____________________________ Phone: _________________

Name: _______________ Email: _____________________________ Phone: _________________

PART VI. Questions Please write your top 2 fitness related questions?

______________________________________________________________________________

______________________________________________________________________________

Please indicate when you can train

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Early a.m. Early a.m. Early a.m. Early a.m. Early a.m. Early a.m. Early a.m.

Late a.m. Late a.m. Late a.m. Late a.m. Late a.m. Late a.m. Late a.m.

Early

afternoon

Early

afternoon

Early

afternoon

Early

afternoon

Early

afternoon

Early

afternoon

Early

afternoon

Late

afternoon

Late

afternoon

Late

afternoon

Late

afternoon

Late

afternoon

Late

afternoon

Late

afternoon

Early p.m. Early p.m. Early p.m. Early p.m. Early p.m. Early p.m. Early p.m.

Late p.m. Late p.m. Late p.m. Late p.m. Late p.m. Late p.m. Late p.m.

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Nutrition Status PART I. Personal Information Have you worked with a nutritionist or used a diet program (i.e. Weight Watchers) before? YES /

NO

If YES what were the results?_____________________________________________________

Have you been on a diet before (i.e. Atkins, zone, etc.)? YES / NO

If YES what were the results_____________________________________________________

How long did the diet/results last__________________________________________________

PART II. Nutrition Knowledge Do you know how to differentiate between Carbohydrates, Fats, and Proteins? YES / NO

Do you understand what a Calorie represents? YES / NO

If YES please explain____________________________________________________________

Do you understand the concept of caloric balance? YES / NO

If YES please explain____________________________________________________________

PART III. Nutrition Habits How long after you wake up before you consume your first meal on average?

Less than 1 hour 1 an hour or more 1-2 hours 3 or more hours

How many times do you eat per day on average?

1 2 3 4 5 6 7 8 9 10 or more

I eat in response to stress.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

PART IV. Fluid Choices How many cups of water do you drink per day on average (1 cup = 1 glass)?

0 1 2 3 4 5 6 7 8 9 10 or more

How many servings of juice/drink (i.e. Snapple, orange juice) do you drink per day on average?

0 1 2 3 4 5 6 7 8 9 10 or more

How many servings of regular soda do you drink per day on average (1 serving = 1 12oz. can)?

0 1 2 3 4 5 6 7 8 9 10 or more

How many cups of caffeinated beverages (i.e. coffee, tea) do you drink per day

0 1 2 3 4 5 6 7 8 9 10 or more

PART V. Food Choices How many servings (1 cup or size of fist) of vegetables do you eat per day on average?

0 1 2 3 4 5 6 7 8 9 10 or more

How many servings (1 cup or size of fist) of protein (meat) do you eat per day on average?

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0 1 2 3 4 5 6 7 8 9 10 or more

How many servings (1 cup or size of fist) of carbohydrates (i.e. Potatoes, bread, pasta, cereals)

do you eat per day on average?

0 1 2 3 4 5 6 7 8 9 10 or more

How many times per week on average do you eat candy & dessert foods?

0 1 2 3 4 5 6 7 8 9 10 or more

PART VI. Psychological I would rate my current diet.

Horrible 1 2 3 4 5 6 7 8 9 10 Great

I would rate my self-discipline with regards to eating.

Horrible 1 2 3 4 5 6 7 8 9 10 Great

I feel comfortable limiting my food intake by counting calories.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

I am serious about achieving my goals.

Not very 1 2 3 4 5 6 7 8 9 10 Extremely

PART VII. Dietary Supplements

Do you currently take any dietary supplements? YES / NO

If YES please list_______________________________________________________________

Have you taken dietary supplements in the past? YES / NO

If YES what were the results______________________________________________________

I’m willing to incorporate dietary supplements into my training program.

Disagree 1 2 3 4 5 6 7 8 9 10 Agree

PART VIII. Questions Please write your top 2 nutrition related questions?

25

Job Descriptions Facility Manager:

This position is for the fitness enthusiast with business experience who naturally enjoys

working with people. As a Facility Manager you will be the right hand to our facility’s owners.

Our facility is professionally run as if it was a business, and you will have the support of an

office manager to assist with marketing and best practices on the business side. Your hard work

will pay off substantially with competitive compensation incentives. Come see what all the hype

is about at the Pleasantville Fitness Center and earn a great living doing what you love!

As a Facility Manager, you will leverage your love of fitness and take ownership of the facility,

expenses and sales while effectively motivating and managing a staff. Utilize your business

mindset as you work closely with the facility owners and pay close attention to the expenses,

and taking advantage of revenue generating opportunities. Your friendly and outgoing nature

will serve you well as you build relationships and engage with current and potential club

members. You will coach, motivate and manage a staff of membership advisors, retail sales

associates, babysitters and personal trainers. We will ask you to be flexible with your schedule

to meet the needs of our 7 day a week operation. We offer a positive, energetic and fast-paced

environment and you will earn well-deserved incentives through your ability to manage costs

and meet revenue goals.

Office Manager:

An office manager carries out a range of administrative oversight. Work may vary from

running the administrative side of the facility’s business as a sole administrator to overseeing

the office work of numerous staff, to include sales associates, marketing, accounting, and

consultants. Other responsibilities include:

using a range of office software, including email, spreadsheets and databases

managing filing systems developing and implementing new administrative systems, such as record management recording office expenditure and managing the budget organizing the office layout and maintaining supplies of stationery and equipment maintaining the condition of the office and arranging for necessary repairs organizing and chairing meetings with your staff - in lower paid roles this may include

typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this

overseeing the recruitment of new staff, sometimes including training and induction; ensuring adequate staff levels to cover for absences and peaks in workload, often by

using temping agencies

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carrying out staff appraisals, managing performance and disciplining staff delegating work to staff and managing their workload and output promoting staff development and training implementing and promoting equality and diversity policy writing reports for senior management and delivering presentations responding to customer enquiries and complaints reviewing and updating health and safety policies and ensuring they are observed arranging regular testing for electrical equipment, safety devices, and exercise

equipment attending conferences and training

Head Personal Trainer:

The Head Personal Trainer is responsible for cultivation of personal training clients and

conducting as much of their personal training as can be scheduled during working hours. The Head

Personal Trainer reports directly to the Facility Manager. The responsibilities include:

1. For a set number of hours per day, scheduled by the Facility Manager, walk the floor of the Fitness

Center in order to actively initiate contact with members, advise/assist them, build training relationships

and conduct personal training to meet client/revenue goals agreed upon with the Facility Manager.

2. Assume responsibility for the daily operations of the fitness assessment and personal training

program. Serve as liaison between the Facility Manager and personal training staff.

3. Assist the Facility Manager with recruiting, hiring, training, supervision and evaluation of personal

training staff.

4. Collaborate with the Facility Manager for the timely communication and distribution of personal

training-related programs and services.

5. Execute fitness assessment testing. Design exercise programs for a variety of members by combining

individual health and fitness goals with fitness assessment results.

6. Together with Facility Manager, execute fitness-related special events two-three times annually (e.g.,

body composition screenings, nutrition workshops, health fairs, equipment demos, community

functions).

7. Maintain assessment and personal training equipment inventory. Make recommendations for future

assessment and personal training program purchases.

Maintenance Manager:

The Maintenance Manager will have over sight of the repairs staff, laundry services, pool

repairs, and the cleaning staff. The Maintenance Manager will be responsible for coordinating janitorial

schedules, cleaning times, ordering of cleaning supplies, staying up to date with inspections of pool and

equipment, and maintaining positive communication with the Office Manager in order to keep accurate

records. The responsibility of maintaining inventory of cleaning supplies, laundry items, ect. will be that

of the Maintenance Manager.

27

Resumes 35 Homestead, Lake Hopatcong NJ 07849(862) 432 8194nimmoe1@gmail.com

Emily M. Nimmo

Objective

My ideal job would be to work with people in an athletic setting, such as a gym. The goals I have set

for myself are to enhance my knowledge of the body and how it works, the correct workouts for

different parts of the body, and to meet people that can help me in the professional setting.

Experience

April 09 to Sept. 10 Aeropostale Rockaway, NJ

Sales Associate Greeting and assisting customers

Working on the register

Preparing and executing floor sets

Sept. 2010 to Present

Jefferson Dairy Lake Hopatcong, NJ

Server/Manager Open and close the store

Train new employees

Serve customers and prepare items

June 2011 to Aug. 2011

Sports Training Physical Therapy Newton, NJ

PT Tech./Receptionist Help patients with exercises

Assist therapists

Answer phones/schedule appointments

Education

Aug. 2009 to May

2011

County College of Morris Randolph, NJ

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Associates of Science Concentration in Education

4 Semesters on Deans List

References

References are available on request.

29

Michael C. Wolfanger 110 Orange Street, Apt. 8 ■ Bloomfield, NJ 07003

(973) 919-1578 ■ wolfangerm1@gmail.com

Professional Profile

U.S. Army veteran with five years of military experience, including two Tours of Duty in Iraq. Served in

leadership positions throughout career. Planned and conducted training programs for staff members.

Analyzed tactics, techniques, and procedures to ensure successful completion of organizational goals.

Able to work under extreme conditions. Held a secret security clearance.

Education & Training

MONTCLAIR STATE UNIVERSITY, Upper Montclair, NJ

Bachelor of Science in Exercise Science ■ Expected date of graduation: 2013

Dean’s List student with a 3.7 GPA

Software: Microsoft Office

Operating System: Windows 98 and higher

Affiliation: Student Veterans Association

Military Training:

Basic Training, Combat Engineer, Combat Lifesaver, Combative Level I (Hand-to-Hand), Route

Reconnaissance & Clearance Leadership Course, ANPSS-14 (Metal Detector Course), Urban Search

Course, graduated in the top 20 percent during Warrior Leader Course (Leadership School).

Management / Administrative Expertise

UNITED STATES ARMY ■ Rank: E-6 (Staff Sergeant) ■ Mar. 2004 – May 2009

Team Leader – Combat Engineer, July 2006 – May 2009 ■ Combat Engineer, Mar. 2004 – July 2006

Completed Basic Training at Fort Leanordwood, Missouri, and then deployed internationally to participate

in critical combat missions. Completed assignments in Germany (Bamberg), Iraq (Ar Ramadi and Tikrit),

and Fort Irwin, California.

Team Supervisor responsibilities:

Trained and evaluated staff, providing appropriate feedback regarding performance and training requirements.

Ensured staff members were ready for leadership positions and responsibilities, and increased their interpersonal skills.

Continually sought innovative solutions to achieve organizational goals and reported potential violations of problems to seniors.

Identified corporate objectives, organized needed resources, and directed operational efforts and staff members to achieve desired results.

Enforced, tracked and insured compliance with all organization policies and procedures.

Gathered and disseminated information for status reports for presentation to management staff. Piloted new technology in the field and trained staff members in new techniques and procedures.

Attended and participated in leadership development seminars and new procedures conferences. Conducted aerial reconnaissance which led to the safe detention of wanted individuals.

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Inspected shipping containers for illegal substances and firearms prior to shipment.

Supervised and inventoried the packing of shipping containers to ensure

Maintained accountability and usability of equipment totaling over one million dollars.

Worked internationally for a total of over three years.

Honors & Awards

Received the Army Commendation Medal with Valor Device for actions above and beyond required

duties. Awarded the Army Achievement Medal for exemplary leadership, performance, and initiative.

Other awards include the following: Purple Heart, Combat Action Badge, Iraqi Campaign Medal (two

Campaign Stars), four Army Commendation Medals, Army Achievement Medal, Army Good Conduct

Medal, Honorably Discharged. National Colligate Scholar Member, Scholar Athlete Award Winner

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John LaVigna II 13 Cliff Hill Road Clifton, NJ, 07013 (973) 997 8332 lavignaj1@mail.montclair.edu

Personal Profile

High School Honor Roll

Manager of Ultimate Frisbee Team

Last Semester on Deans List

Education

Clifton High School – Clifton, NJ

High School Diploma, 2009

Montclair State University – Montclair, NJ

Bachelors Degree, 2013

Experience

Professional Experience

The Hearth, August 2008-March 2011

Cashier/Server

Handle food, money, customers, cook, clean, and stock

Professional Experience

Uno Chicago Grill, February 2011-Present

Server

Handle food, money, customers, cook, clean, and stock

Activities

Ultimate Frisbee- 2008-Present

Work for Clifton Rec basketball every Friday night- 2011-Present

32

Hiring Practices Hiring initiatives will be conducted on an as needed basis and will require the completion of an

application and questionnaire. Job postings can be found on popular websites such as, indeed,

monster, and jobs. A standardized set of questions will be asked of each prospective employee.

Upon review of these questions, applicants will be called in for an interview with a head of the

department in which they are applying and the Facility Manager. Some questions that

applicants will be required to answer are:

Why are you looking to leave your current job? Why did you leave your previous job? What interests you about this position? What do you know about our company? What are your strengths and weaknesses? What can you offer our company? What is your greatest achievement to date/ in you current job/ in all your jobs? What do you dislike about your present/previous job? What do you like most about your present/previous job? Where would you like to be in five years? How would your colleagues describe you? How do you feel about working long hours? Do you prefer to work alone or in a group? Why? What are you looking for in a company? Describe your management style. What kind of people do you find most difficult to work with? Why? In your present/previous job what kind of pressure did you encounter? How did you

cope with it? What do you find difficult in your current/previous job? Do you consider yourself a self-starter? If so, explain why. How do you manage your time? What role do you play in meetings? Give examples. Explain your biggest mistake in delegating and also in not delegating. What is the toughest decision you have had to make whilst at your present/previous

company? What change has caused you the most difficulty and why? How do you measure success in your current job? How far have you ever compromised your standards? Give examples. Give some instances in which you anticipated problems or influenced new direction.

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What kinds of people do you like working with? Do you prefer to work alone or in a group? Which part of this role is the least attractive to you?

34

How to Run a Meeting All staff meetings are mandatory attendance and will be posted at a minimum of seven days

prior to conduction. All employees present will be compensated for their time even if they are

not on the schedule for that day. Meetings will last no longer than 90 minutes and will occur

during non-operational hours. Employees are encouraged to contact their superior with issues

they want to address. The meeting will begin with the Facility Manager running down their

agenda and cover each issue one-by-one. A new issue will not be addressed until the previous

has been exhausted. When all business has been conducted, the Facility Manager will then ask

if there are any last issues that need addressing and open the floor to comments and advice

employees may have. This open communication will ensure everyone is operating with the

same goals in mind and create a stronger, more cohesive team.

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Program Evaluations

Class: Strongly Agree Agree Neutral Disagree Strongly Disagree

My overall experience in the program was good, and I would recommend it to my friends.

INSTRUCTOR PREPAREDNESS______________________________________________________________________________

Demonstrates awareness of safety

Present and available prior to session.

Session started on time.

Session ended on time.

INSTRUCTOR’S CHOREOGRAPHY __________________________________________________________________________

Appropriate level of difficulty.

Variety of movements/options.

Easy to follow/Clear instruction.

Gave safety reminders/suggestions

INSTRUCTOR PERSONALITY ______________________________________________________________________________

Enthusiast/fun factor.

Professional.

Appropriate use of time.

Rapport with participants

Knowledge/expertise.

SESSION FORMAT ______________________________________________________________________________________

Knowledge/expertise.

Demonstrates routines prior to movements

Warm-up

Body Content of session

Cool-down/Stretch

MUSIC SELECTION ______________________________________________________________________________________

Appropriate variety

Appropriate speed (bpm)

Appropriate volume

OTHER/GENERAL _______________________________________________________________________________________

Number of times/week you attend sessions.____________

Sessions you would like offered more. _______________

Sessions you would like offered less. _________________________________

Sessions you would like to see added. ________________________________

New or different suggested times for sessions. _________________________________________________

Additional Comments: ______________________________________________________________________________

36

Job Performance Evaluations Name: _____________________________________________________________

Evaluation Period:

Title: Date: ____________________

PERFORMANCE PLANNING AND RESULTS

Performance Review

Use a current job description (job descriptions are available on the HR web page).

Rate the person's level of performance, using the definitions below.

Review with employee each performance factor used to evaluate his/her work performance.

Give an overall rating in the space provided, using the definitions below as a guide.

Performance Rating Definitions

The following ratings must be used to ensure commonality of language and consistency on

overall ratings: (There should be supporting comments to justify ratings of “Outstanding” “Below

Expectations, and “Unsatisfactory”)

Outstanding Performance is consistently superior

Exceeds Expectations Performance is routinely above job requirements

Meets Expectations Performance is regularly competent and dependable

Below Expectations Performance fails to meet job requirements on a frequent

basis

Unsatisfactory Performance is consistently unacceptable

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A. PERFORMANCE FACTORS (use job description as basis of this evaluation).

Knowledge of Work - Consider employee's skill level,

knowledge and understanding of all phases of the job and

those requiring improved skills and/or experience.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Planning and Organizing - Consider how well the employee

defines goals for personal performance; how well work

tasks are organized and priorities established; and the

amount of supervision required to achieve it.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Customer Relations - Consider how well the employee

interacts in dealing with internal staff, external customers

and vendors; employee projects a courteous manner.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Quality of Work - Consider the accuracy and thoroughness

in completing work assignments. Consider the individual's

ability to self-identify and correct errors. Take into

consideration incomplete assignments.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Quantity of Work - Consider the volume of work

completed in relation to assigned responsibilities. Consider

the ability to meet and stay on schedule and the proper use

of work time.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Dependability - Consider how well employee complies with

instructions and performs under unusual circumstances;

consider record of attendance and punctuality.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

38

NA

Acceptance of Responsibility - Consider the manner in

which the employee accepts new and varied work

assignments, and assumes personal responsibility for

completion.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Self-Initiative - Consider how well employee demonstrates

resourcefulness, independent thinking, and the extent to

which employee seeks additional challenges and

opportunities on their own.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Teamwork - Consider how well this individual gets along

with fellow employees, respects the rights of other

employees and shows a cooperative spirit.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Safety - Consider this individual's work habits and attitudes

as they apply to working safely. Consider their contribution

to accident prevention, safety awareness and ability to care

for equipment and keep workspace safe and tidy.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Personal Appearance - Consider the employee's neatness

and personal hygiene appropriate to position.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Overall Rating (Add comments if required) Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Additional factors for supervisors:

39

Leadership - Measures effectiveness in accomplishing work

assignments through subordinates; establishing challenging

goals; delegating and coordinating effectively; promoting

innovation and team effort.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Communication - Measures effectiveness in listening to others,

expressing ideas, both orally and in writing, and providing

relevant and timely information to management, co-workers,

subordinates and customers.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Decision Making/Problem Solving - Measures effectiveness in

understanding problems and making timely, practical decisions.

Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

Overall Rating of Supervisory Performance Outstanding

Exceeds Expectations

Meets Expectations

Below Expectations

Unsatisfactory

NA

B. EMPLOYEE STRENGTHS AND ACCOMPLISHMENTS: Include those which are relevant during this

evaluation period. This should be related to performance or behavioral aspects you

appreciated in their performance.

C. PERFORMANCE AREAS WHICH NEED IMPROVEMENT:

D. PLAN OF ACTION TOWARD IMPROVED PERFORMANCE:

40

E. EMPLOYEE COMMENTS:

G. JOB DESCRIPTION REVIEW SECTION: (Please check the appropriate box.)

Employee job description has been reviewed during this evaluation and no changes

have been made to the job description at this time.

Employee job description has been reviewed during this evaluation and modifications

have been proposed to the job description. The modified job description is attached to

this evaluation.

H. SIGNATURES:

Employee Date (Signature does not necessarily denote agreement with official review and means only that the employee was given the

opportunity to discuss the official review with the supervisor.)

Evaluated by Date

Reviewed by _____________________________________ Date

41

Liability Terms Important Legal Terms YOU Need to Know

1. Act of God: An extraordinary event due to forces of nature that could not have been

foreseen or prevented

2. Assumption of Risk: Involvement in an activity or situation in which the participant

freely and knowingly assumes the risk of injury, relieving the defendant of a duty

otherwise required to be performed

3. Attractive Nuisance: A hazardous facility or situation that attracts participation,

especially that of young children

4. Battery: Intentional, unpermitted, and offensive touching of the person of an individual

by another (not necessarily resulting in an injury)

5. Civil Law: Area of that addresses a noncriminal infringement on the rights of a person,

agency, corporation, or other. Tort and contract disputes are examples of civil actions

6. Common Law: Law determined by the courts or custom, as opposed to statutory or

legislative made law

7. Comparative Negligence: A method (distinct from contributory negligence) for

apportioning relative degree or responsibility for an injury, in which the award is

reduced or denied based upon fault assigned to the plaintiff.

8. Contract: An agreement between parties that contains three elements; an offer, an

acceptance, and a consideration (something of value contributed by each party such as

money for a service rendered).

9. Contributory Negligence: Conduct on the part of the injured party contributing to the

harm suffered, which falls below the standard required for his or her own protection

10. Criminal Law: That portion of the law which deal with violations of the criminal statutes,

generally falling into two categories of felonies and misdemeanors.

11. Damages: Monetary compensation awarded in a civil suit as reparation for the loss or

injury for which another is liable.

12. Defendant: The party against whom action is brought and from whom relief or recovery

is sought in a lawsuit.

13. Due Process of Law: Formal (as in judicial) proceedings, which normally include the right

of notice, opportunity to be heard and defended, and the right of appeal.

14. Equal Protection of the Law: The right of equal treatment by the law and law

enforcement agencies for all persons under similar circumstances.

15. Foreseeability: The degree to which a person responsible for a negligent act could have

(and reasonably should have) foreseen the damage.

42

16. Immunity: Exemption from a duty or liability granted by law to a person, to a group of

persons, or to the state (as in sovereign immunity).

17. Injunction: A ruling issued by a court directing a person or agency to perform or refrain

from performing a specific act

18. In Loco Parentis: Acting in the place of a parent or guardian.

19. Liability: Accountability and responsibility to another person, enforceable by civil

remedies or criminal sanctions.

20. Malfeasance: A wrongful or unlawful act involving or affecting the performance of one’s

duties.

21. Misfeasance: The performance of a lawful duty in an improper manner.

22. Negligence: Failure to exercise due care or to follow procedures taken by a person of

ordinary prudence under similar circumstances to protect another from harm.

23. Nonfeasance: Failure to perform an act that one is under an obligation or duty to

perform.

24. Plaintiff: One who initiates legal action or a claim against another party.

25. Proximate Cause: A situation or factor that is the near and contributing cause of an

injury.

26. Prudent Person: One who acts in a careful, discreet, and judicious manner in view of the

particular circumstances.

27. Respondent Superior: The responsibility of an employer for the negligent acts of his

employees.

28. Statutory Law: Law governed by statutes enacted by legislative bodies (as distinguished

from common law).

29. Tort: A civil wrong or violation of duty (independent of breach of contract) that

produces an injury or damage to another person or to property.

43

WAIVER OF LIABILITY

Pleasantville Fitness Center

WAIVER OF LIABILITY AND HOLD HARMLESS AGREEMENT

1. In consideration for receiving permission to participate in the fitness activities and classes I

hereby RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE Pleasantville Fitness Center,

their officers, agents, or employees (hereinafter referred to as RELEASEES) from any and all

liability, claims, demands, actions, and causes of action whatsoever arising out of or related to

any loss, damage, or injury, including death, that may be sustained by me, or to any property

belonging to me, while participating in such activity, while in, on or upon the premises where

the activities are being conducted, REGARDLESS OF WHETHER SUCH LOSS IS CAUSED BY THE

NEGLIGENCE OF THE RELEASEES, or otherwise and regardless of whether such liability arises in

tort, contract, strict liability, or otherwise, to the fullest extent allowed by law

2. I am fully aware of the risks and hazards connected with the activities of working out at

Pleasantville Fitness Center and I am aware that such activities include the risk of injury and

even death, and I hereby elect to voluntarily participate in said activities, knowing that the

activities may be hazardous to my property and me. I understand that Pleasantville does not

require me to participate in this activity. I voluntarily assume full responsibility for any risks of

loss, property damage, or personal injury, including death, that may be sustained by me, or any

loss or damage to property owned by me, as a result of being engaged in such an activities,

WHETHER CAUSED BY THE NEGLIGENCE OF RELEASEES or otherwise, to the fullest extent

allowed by law

3. I further hereby AGREE TO INDEMNIFY AND HOLD HARMLESS the RELEASEES from any loss,

liability, damage, or costs, including court costs and attorneys' fees that Releases may incur due

to my participation in said activities, WHETHER CAUSED BY NEGLIGENCE OF RELEASEES or

otherwise, to the fullest extent allowed by law.

44

4. It is my express intent that this Waiver and Hold Harmless Agreement shall bind the

members of my family and spouse, if I am alive, and my heirs, assigns and personal

representative, if I am deceased, and shall be deemed as a RELEASE, WAIVER, DISCHARGE, AND

COVENANT NOT TO SUE the above-named RELEASEES. I hereby further agree that this Waiver

of Liability and Hold Harmless Agreement shall be construed in accordance with the laws of the

State of New Jersey and that any mediation, suit, or other proceeding must be filed or entered

into only in New Jersey and the federal or state courts of New Jersey. Any portion of this

document deemed unlawful or unenforceable is severable and shall be stricken without any

effect on the enforceability of the remaining provisions.

IN SIGNING THIS AGREEMENT, I ACKNOWLEDGE AND REPRESENT THAT I have read the

foregoing Wavier of Liability and Hold Harmless Agreement, understand it and sign it

voluntarily as my own free act and deed; no oral representations, statements, or

inducements, apart from the foregoing written agreement, have been made; I am at least

eighteen (18) years of age and fully competent; and I execute this Agreement for full,

adequate and complete consideration fully intending to be bound by same.

I HEREBY CERTIFY that I have personal health insurance. My insurance company is

______________________________________________________________________________

____________________________.

IN WITNESS WHEREOF, I have signed this Waiver and Agreement under seal on this

_____________________________ day of _______________________, 200_______.

WITNESS: PARTICIPANT:

_________________________________ ______________________________

45

Pleasantville Fitness Center

2012

Pleasantville Fitness Center

Employee Handbook

46

EMPLOYEE HANDBOOK

TABLE OF CONTENTS

SECTION 1 - INTRODUCTION

1.1 Changes in Policy

1.2 Employment Applications

1.3 Employment Relationship

SECTION 2 - DEFINITIONS OF EMPLOYEE STATUS

“Employees” Defined

SECTION 3 - EMPLOYMENT POLICIES

3.1 Non-Discrimination

3.2 Non-Disclosure/Confidentiality

3.3 New Employee Orientation

3.4 Probationary Period for New Employees

3.5 Office Hours

3.6 Lunch Periods

3.7 Break Periods

3.8 Personnel Files

3.9 Personnel Data Changes

3.10 Inclement Weather/Emergency Closings

3.11 Performance Review and Planning Sessions

3.12 Corrective Action

3.13 Employment Termination

47

3.14 Safety

3.15 Building Security

3.16 Insurance on Personal Effects

3.17 Parking

SECTION 4 - STANDARDS OF CONDUCT

4.1 Attendance/Punctuality

4.2 Absence without Notice

4.3 Harassment, including Sexual Harassment

4.4 Public Image

4.5 Substance Abuse

4.6 Tobacco Products

SECTION 5 - WAGE AND SALARY POLICIES

5.1 Wage or Salary Increases

5.2 Timekeeping

5.3 Paydays

SECTION 6 - BENEFITS AND SERVICES

6.1 Vacation

6.2 Record Keeping

6.3 Holidays

6.4 Jury Duty/Military Leave

6.5 Training and Professional Development

SECTION 7 - EMPLOYEE COMMUNICATIONS

48

7.1 Staff Meetings

7.2 Bulletin Boards

7.3 Suggestion Box

7.4 Procedure for Handling Complaints

49

SECTION 1

INTRODUCTION

This Manual is designed to acquaint you with Pleasantville Fitness Center and provide you with

information about working conditions, benefits, and policies affecting your employment.

The information contained in this Manual applies to all employees of Pleasantville Fitness Center.

Following the policies described in this Manual is considered a condition of continued employment.

However, nothing in this Manual alters an employee’s status. The contents of this Manual shall not

constitute nor be construed as a promise of employment or as a contract between the Company and

any of its employees. The Manual is a summary of our policies, which are presented here only as a

matter of information.

You are responsible for reading, understanding, and complying with the provisions of this

Manual. Our objective is to provide you with a work environment that is constructive to both

personal and professional growth.

1.1 CHANGES IN POLICY

This Manual supersedes all previous employee manuals and memos that may have been issued

from time to time on subjects covered in this Manual.

However, since our business and our organization are subject to change, we reserve the right to

interpret, change, suspend, cancel, or dispute with or without notice all or any part of our

policies, procedures, and benefits at any time. We will notify all employees of these changes.

Changes will be effective on the dates determined by the Company, and after those dates all

superseded policies will be null.

50

No individual supervisor or manager has the authority to change policies at any time. If you are

uncertain about any policy or procedure, speak with your direct supervisor.

1.2 EMPLOYMENT APPLICATIONS

We rely upon the accuracy of information contained in the employment application and the

accuracy of other data presented throughout the hiring process and employment. Any

misrepresentations, falsifications, or material omissions in any of this information or data may

result in exclusion of the individual from further consideration for employment or, if the person

has been hired, termination of employment.

1.3 EMPLOYMENT RELATIONSHIP

You enter into employment voluntarily, and you are free to resign at any time for any reason or

no reason. Similarly, Pleasantville Fitness Center is free to conclude its relationship with any

employee at any time for any reason or no reason. Following the probationary period,

employees are required to follow the Employment Termination Policy (See Section 3.13).

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SECTION 2

DEFINITIONS OF EMPLOYEES STATUS

“EMPLOYEES” DEFINED

An “employee” of Pleasantville Fitness Center is a person who regularly works for Pleasantville

Fitness Center on a wage or salary basis. “Employees” may include exempt, non-exempt,

regular full-time, regular part-time, and temporary persons, and others employed with the

Company who are subject to the control and direction of Pleasantville Fitness Center in the

performance of their duties.

Full Time

Employees that will work between 30 and 40 hours per week. The only full time

employees are the management and HR dept.

Part Time Employees

Employees that will work under 30 hours per work. All workers, other than the

management and HR Dept, are considered part time employees.

PROBATIONARY PERIOD FOR NEW EMPLOYEES

A new employee whose performance is being evaluated to determine whether further

employment in a specific position or with Pleasantville Fitness Center is appropriate.

When an employee completes the probationary period, the employee will be notified of

his/her new status with Pleasantville Fitness Center.

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SECTION 3

EMPLOYMENT POLICIES

3.1 NON-DISCRIMINATION

In order to provide equal employment and advancement opportunities to all individuals,

employment decisions at Pleasantville Fitness Center will be based on merit, qualifications, and

abilities. Pleasantville Fitness Center does not discriminate in employment opportunities or

practices because of race, color, religion, sex, national origin, age or disability.

Pleasantville Fitness Center will make reasonable accommodations for qualified individuals with

known disabilities unless doing so would result in an undue hardship. This policy governs all

aspects of employment, including selection, job assignment, compensation, discipline,

termination, and access to benefits and training.

Employees with questions or concerns about discrimination in the workplace are encouraged to

bring these issues to the attention of their supervisor. Employees can raise concerns and make

reports without fear of reprisal. Anyone found to be engaging in unlawful discrimination will be

subject to disciplinary action, including termination of employment.

3.2 NON-DISCLOSURE/CONFIDENTIALITY

All employees are required to sign a non-disclosure agreement as a condition of employment.

Employees who improperly use or disclose trade secrets or confidential business information

will be subject to disciplinary action, including termination of employment and legal action,

even if they do not actually benefit from the disclosed information.

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3.3 NEW EMPLOYEE ORIENTATION

Orientation is a formal welcoming process that is designed to make the new employee feel comfortable,

informed about the company, and prepared for their position. New employee orientation is conducted

by a Human Resources representative, and includes an overview of the company history, an explanation

of the company core values, vision, and mission; and company goals and objectives. In addition, the

new employee will be given an overview of benefits, tax, and legal issues, and complete any necessary

paperwork.

Employees are presented with all codes, keys, and procedures needed to navigate within the workplace.

The new employee’s supervisor then introduces the new hire to staff throughout the company,

reviews their job description and scope of position, explains the company’s evaluation procedures,

and helps the new employee get started on specific functions.

3.4 PROBATIONARY PERIOD FOR NEW EMPLOYEES

The probationary period for regular full-time and regular part-time employees lasts up to 30

days from date of hire. During this time, employees have the opportunity to evaluate our

Company as a place to work and management has its first opportunity to evaluate the

employee. During this introductory period, both the employee and the Company have the right

to terminate employment without advance notice.

Upon satisfactory completion of the probationary period, a 30 day review will be given and

benefits will begin as appropriate. All employees, regardless of classification or length of

service, are expected to meet and maintain Company standards for job performance and

behavior (See Section 4, Standards of Conduct).

3.5 OFFICE HOURS

Pleasantville Fitness Center office is open for business from 9a.m to 5p.m Monday through

Friday, except for Holidays (See Section 6.7, Holidays). The fitness facility is open from 5a.m to

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10 p.m Monday through Thursday, 5 a.m to 12 midnight on Friday, and 8 a.m to 5p.m Saturday

and Sunday.

3.6 LUNCH PERIODS

Employees are allowed a one-hour lunch break. Lunch breaks generally are taken between the

hours of 11 a.m. and 2:00 p.m. on a staggered schedule so that your absence does not create a

problem for co-workers or clients. For the later shifts, there will be a dinner break between the

hours of 4 p.m and 7 p.m on a staggered schedule as well.

3.7 BREAK PERIODS

If employees have unexpected personal business to take care of, they must notify their direct supervisor

to discuss time away from work and make provisions as necessary. Personal business should be

conducted on the employee’s own time.

Employees who do not adhere to the break policy will be subject to disciplinary action,

including termination.

3.8 PERSONNEL FILES

Employee personnel files include the following: job application, job description, résumé, records

of participation in training events, salary history, records of disciplinary action and documents

related to employee performance reviews, coaching, and mentoring.

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Personnel files are the property of Pleasantville Fitness Center, and access to the information is

restricted. Management personnel of Pleasantville Fitness Center who have a legitimate reason

to review the file are allowed to do so.

Employees who wish to review their own file should contact their supervisor or Human

Resources Representative. With reasonable advance notice, the employee may review his/her

personnel file in Company’s office and in the presence of their supervisor or Human Resources

Representative.

3.9 PERSONNEL DATA CHANGES

It is the responsibility of each employee to promptly notify their supervisor or Pleasantville

Fitness Center’s Human Resources Department of any changes in personnel data such as:

Mailing address,

Telephone numbers,

Name and number of dependents, and

Individuals to be contacted in the event of an emergency.

An employee’s personnel data should be accurate and current at all times.

3.10 INCLEMENT WEATHER/EMERGENCY CLOSINGS

At times, emergencies such as severe weather, fires, or power failures can disrupt company

operations. The decision to close the office will be made by the Executive Staff.

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When the decision is made to close the office, employees will receive official notification from

their supervisors.

Time off from scheduled work due to emergency closings will be paid for all employees.

3.11 EMPLOYEE PERFORMANCE REVIEW AND PLANNING SESSIONS

Supervisors will conduct performance reviews and planning sessions with all regular full-time

and regular part-time employees after six months of service. Supervisors may conduct informal

performance reviews and planning sessions more often if they choose.

Performance reviews and planning sessions are designed for the supervisor and the employee to discuss

his/her current job tasks, encourage and recognize attributes, and discuss positive, purposeful

approaches for meeting work-related goals. Together, employee and supervisor discuss ways in which

the employee can accomplish goals or learn new skills. The planning sessions are designed for the

employee and his/her supervisor to make and agree on new goals, skills, and areas for improvement.

Pleasantville Fitness Center directly links wage and salary increases with performance. Your

performance review and planning sessions will have a direct effect on any changes in your

compensation. For this reason among others, it is important to prepare for these reviews

carefully, and participate in them fully.

New employees will be reviewed at the end of their probationary periods (see Section 3.3,

Probationary Period for New Employees). After the initial review, the employee will be

reviewed according to the regular schedule.

3.12 CORRECTIVE ACTION

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Pleasantville Fitness Center holds each of its employees to certain work rules and standards of conduct.

When an employee deviates from these rules and standards, Pleasantville Fitness Center expects the

employee’s supervisor to take corrective action.

Corrective action at Pleasantville Fitness Center is progressive. That is, the action taken in

response to a rule infraction or violation of standards typically follows a pattern increasing in

seriousness until the infraction or violation is corrected.

3.13 EMPLOYMENT TERMINATION

Termination of employment is an inevitable part of personnel activity within any organization,

and many of the reasons for termination are routine. Below are a few examples of some of the

most common circumstances under which employment is terminated:

Resignation – voluntary employment termination initiated by an employee.

Termination – involuntary employment termination initiated by Pleasantville Fitness Center

Layoff – involuntary employment termination initiated by Pleasantville Fitness Center for non-disciplinary reasons.

When a part time employee intends to terminate his/her employment with Pleasantville Fitness

Center, he/she shall give Pleasantville Fitness Center at least two (2) weeks written notice. Full

time employees shall give at least four (4) weeks written notice.

3.14 SAFETY

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Pleasantville Fitness Center provides information to employees about workplace safety and

health issues through regular internal communication such as:

Training sessions

Team meetings

Bulletin board postings

Memorandums

Other written communications

Each employee is expected to obey safety rules and exercise caution and common sense in all

work activities. Employees must immediately report any unsafe conditions to their supervisor.

Employees who violate safety standards, cause hazardous or dangerous situations, or fail to

report, or where appropriate, remedy such situations, may be subject to disciplinary action

including termination of employment.

In the case of an accident that results in injury, regardless of how insignificant the injury may

appear, employees should notify their supervisor

3.15 BUILDING SECURITY

All employees who are issued keys to the building are responsible for their safekeeping. These

employees will sign a Building Key Disbursement form upon receiving the key. The last

employee, or a designated employee, who leaves the building at the end of the day assumes

the responsibility to ensure that all doors are securely locked, the alarm system is armed,

thermostats are set on appropriate evening and/or weekend setting, and all appliances and

lights are turned off with exception of the lights normally left on for security purposes.

Employees are not allowed on Company property after hours without prior authorization from

the Executive Staff.

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3.16 INSURANCE ON PERSONAL EFFECTS

All employees should be sure that their own personal insurance policies cover the loss of

anything occasionally left at the office. Pleasantville Fitness Center assumes no risk for any loss

or damage to personal property.

3.17 PARKING

Employees must park their cars in areas indicated and provided by the Company.

SECTION 4

STANDARDS OF CONDUCT

The work rules and standards of conduct for Pleasantville Fitness Center are important, and the

Company regards them seriously. All employees are urged to become familiar with these rules

and standards. In addition, employees are expected to follow the rules and standards faithfully

in doing their own jobs and conducting the Company’s business. Please note that any

employee who deviates from these rules and standards will be subject to corrective action, up

to and including termination of employment (see Section 3.12, Corrective Action).

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While not intended to list all the forms of behavior that are considered unacceptable in the

workplace, the following are examples of rule infractions or misconduct that may result in

disciplinary action, including termination of employment.

Theft or inappropriate removal or possession of property;

Falsification of timekeeping records;

Working under the influence of alcohol or illegal;

Possession, distribution, sale, transfer, or use of alcohol or illegal drugs in the workplace;

Fighting or threatening violence in the workplace;

Boisterous or disruptive activity in the workplace;

Negligence or improper conduct leading to damage of company-owned or customer-owned property;

Insubordination or other disrespectful conduct;

Violation of safety or health rules;

Smoking in the workplace;

Sexual or other unlawful or unwelcome harassment;

Excessive absenteeism or any absence without notice;

Unauthorized use of telephones, or other company-owned equipment;

Using company equipment for purposes other than business (i.e. playing games on computers or personal Internet usage);

Unauthorized disclosure of business “secrets” or confidential information;

Violation of personnel policies; and

Unsatisfactory performance or conduct.

4.1 ATTENDANCE/PUNCTUALITY

The Company expects that every employee will be regular and punctual in attendance. This

means being in the office, ready to work, at their starting time each day. Absenteeism and

tardiness places a burden on other employees and on the Company.

If you are unable to report for work for any reason, notify your supervisor before regular

starting time. You are responsible for speaking directly with your supervisor about your

absence. It is not acceptable to leave a message on a supervisor’s voice mail, except in extreme

emergencies. In the case of leaving a voice-mail message, a follow-up call must be made later

that day. The company phone number is (973) 555 0789

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Should undue tardiness become apparent, disciplinary action may be required.

4.2 ABSENCE WITHOUT NOTICE

When you are unable to work owing to illness or an accident, please notify your supervisor.

This will allow the Company to arrange for temporary coverage of your duties, and helps other

employees to continue work in your absence. If you do not report for work and the Company is

not notified of your status, it will be assumed after two consecutive days of absence that you

have resigned, and you will be removed from the payroll.

If you become ill while at work or must leave the office for some other reason before the end of

the workday, be sure to inform your supervisor of the situation.

4.3 HARASSMENT, INCLUDING SEXUAL HARASSMENT

Pleasantville Fitness Center is committed to providing a work environment that is free of

discrimination and unlawful harassment. Actions, words, jokes, or comments based on an

individual’s sex, race, ethnicity, age, religion, or any other legally protected characteristic will

not be tolerated.

If you believe you have been the victim of harassment, or know of another employee who has,

report it immediately. Employees can raise concerns and make reports without fear of reprisal.

Any supervisor who becomes aware of possible harassment should promptly advise their

supervisor Pleasantville Fitness Center who will handle the matter in a timely and confidential

manner.

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4.4 PUBLIC IMAGE

A professional appearance is important anytime that you come in contact with customers or

potential customers. Employees should be well groomed and dressed appropriately for our

business and for their position in particular. Active wear and the designated shirt you are given

are appropriate for work. You supervisor will give you the correct uniform on the first day of

training.

4.5 SUBSTANCE ABUSE

The Company is committed to providing a safe and productive workplace for its employees. In

keeping with this commitment, the following rules regarding alcohol and drugs of abuse have

been established for all staff members, regardless of rank or position, including both regular

and temporary employees. The rules apply during working hours to all employees of the

Company while they are on Company premises or elsewhere on Company business.

The manufacture, distribution, possession, sale, or purchase of controlled substances of

abuse on Company property is prohibited.

Being under the influence of illegal drugs, alcohol, or substances of abuse on Company

property is prohibited.

Working while under the influence of prescription drugs that impair performance is

prohibited.

Consistent with the rules listed above, any of the following actions constitutes a violation of the

Company’s policy on drugs and may subject an employee to disciplinary action, up to and

including immediate termination.

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Using, selling, purchasing, transferring, manufacturing, or storing an illegal drug or drug

paraphernalia, or attempting to or assisting another to do so, while in the course of

employment.

Working or reporting to work, conducting Company business or being on Company

property while under the influence of an illegal drug or alcohol, or in an impaired

condition.

4.6 TOBACCO PRODUCTS

The use of tobacco products is not permitted anywhere on the Company’s premises.

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SECTION 5

WAGE AND SALARY POLICIES

5.1 WAGE OR SALARY INCREASES

Each employee’s hourly wage or annual salary will be reviewed at least once each year. The

employee’s review date will usually be conducted on or about the anniversary date of

employment or the date of the previous compensation review. Such reviews may be conducted

more frequently for a newly created position, or based on a recent promotion.

Increases will be determined on the basis of performance, adherence to company policies and

procedures, and ability to meet or exceed duties per job description and achieve performance

goals. Although the Company’s salary ranges and hourly wage schedules will be adjusted on an

ongoing basis, Pleasantville Fitness Center does not grant “cost of living” increases.

Performance is the key to wage increases in the Company.

5.2 TIMEKEEPING

Accurately recording time worked is the responsibility of every employee. Time worked is the

time actually spent on a job(s) performing assigned duties. Each employee must clock in at the

start of their shift and clock out at the end of the shift. Meals are a paid break, so the employee

does not need to clock out for that hour.

Time Cards – All employees will be issued a time card on their first day of employment.

The employee will be given thorough instructions on usage and instructions on what to

do should a problem occur.

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5.3 PAYDAYS

All employees are paid bi weekly. They will be paid every other Thursday.

If a regular payday falls during an employee’s vacation, the employee’s paycheck will be

available upon his/her return from vacation.

Paychecks will not, under any circumstances, be given to any person other than the employee.

Paychecks may also be mailed to the employee’s address or deposited directly into an

employee's bank account upon request.

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SECTION 6

BENEFITS AND SERVICES

6.1 VACATION

All time off must be approved through upper level management. Vacations exceeding a three

(3) day period must be submitted thirty (30) days prior to the start of said vacation time. Time

taken off for vacation is unpaid. Employees have a total of fourteen (14) days off per year that

cannot be used at the same time. A maximum of seven (7) days off in a row is all that is

permitted unless there are extenuating circumstances. The issue must be discussed and

approved by upper level management.

6.2 RECORD KEEPING

The Human Resources Department maintains vacation days accrued and used. Each employee

is responsible for verifying his/her pay stub to make sure the correct amount of hours appear.

6.3 HOLIDAYS

Pleasantville Fitness Center observes the following paid holidays per year for all employees:

New Year’s Day

Good Friday

Easter

Independence Day

Thanksgiving Day

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6.4 JURY DUTY/MILITARY LEAVE

Employees will be granted time off to serve on a jury or military leave without pay. However,

all regular employees both full-time and part-time will be kept on the active payroll until their

civic duties have been completed. A copy of the jury duty summons and all other associated

paperwork are required for the personnel file.

6.5 TRAINING AND PROFESSIONAL DEVELOPMENT

At Pleasantville Fitness Center we keep our staff up to date on all of the latest equipment and

techniques of teaching classes. All new employees will go through 3 weeks of training with

veteran staff members and the management staff before working on their own. We encourage

veteran workers to coach new employees through constructive critiquing and positive

reinforcement. For our entire staff of Group X instructors we fund their certification classes if

they choose to add more classes to their certifications.

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SECTION 7

EMPLOYEE COMMUNICATIONS

7.1 STAFF MEETINGS

Monthly staff meetings will be held on the first Monday of each month. These informative

meetings allow employees to be informed on recent company activities, changes in the

workplace and employee recognition.

7.2 BULLETIN BOARDS

Bulletin boards placed outside the management offices and around the front desk provide

employees access to important posted information and announcements. The employee is

responsible for reading necessary information posted on the bulletin boards.

7.3 SUGGESTION BOX

Pleasantville Fitness Center encourages employees who have suggestions that they do not want

to offer orally or in person to write them down and leave them in the suggestion box located

outside the management offices. If this is done anonymously, every care will be taken to

preserve the employee’s privacy. A member of the Management Staff checks the box on a

regular basis.

7.4 PROCEDURE FOR HANDLING COMPLAINTS

Under normal working conditions, employees who have a job-related problem, question or

complaint should first discuss it with their immediate supervisor. At this level, employees

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usually reach the simplest, quickest, and most satisfactory solution. If the employee and

supervisor do not solve the problem, Pleasantville Fitness Center encourages employees to

contact the Human Resources Dept.

I have read and agree to abide by this Employee Manual.

Employee Signature Date

Witnessed by:

Business Representative Date

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Advocating for Personal Trainers and

Group Fitness Instructors Having a well run fitness facility with a knowledgeable staff is vital to assisting clients in

succeeding and achieving their fitness goals. Here at Pleasantville Fitness Center we are all

about our clients. Our staff is made up of highly trained and certified Personal Trainers and

Group Fitness instructors. With the qualified staff we have hired all of your fitness goals can be

met. They are here to ensure the safety of all clients by showing their clients the correct

techniques, teaching them how to gradually change their workouts (weight of dumbbells,

number of repetition, etc.), and how to vary their workouts. We also have a nutritionist on staff

that is available to consult with clients on how to eat properly. With this highly qualified staff

our clients leave our facility knowing that they have received all they need to succeed in their

weight loss, or conditioning goals.

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Monthly Training Advice

It might be hard to believe that a hard-core workout for elite military groups could be adapted for

the masses, but that is exactly what former Navy SEAL Randy Hetrick did when he developed

TRX training, which stands for total body resistance exercise. This suspension-based workout

helps develop flexibility, power, balance and core stability all at the same time. All that's needed

is a simple strap system that hooks on to an anchor point strong enough to hold your weight.

With more than 300 exercises, you can achieve a full-body workout in 30 minutes.

The best introduction to this new workout is to take a group TRX class at Pleasantville Fitness so

that a licensed instructor can show you the proper form and provide a guided workout designed

to help each participant progress at his or her own pace.

Once you have a handle on the basics, TRX can go anywhere. The straps are highly mobile and

easy to set up. Take them to the gym with you, or throw them in a suitcase for a work trip. They

can be attached to any secure anchor point overhead. The ideal height is about nine feet. You

may secure a strap to equipment such as a pull-bar, cable crossover piece, basketball hoop

support or low supporting rafters, as long as there is enough ground space beneath your anchor

point. You can even secure it to a door in your apartment if you're working out at home.

And you don't need to be in peak shape to try out this new workout. TRX can be adapted to any

fitness level by a licensed trainer. Plus, it can benefit all types of exercise groups:

Pleasantville Fitness

Volume 1, Issue 1

4/25/12

New Navy SEAL Training

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New user: Quickly develops power and endurance.

Post-rehab user: Allows for better control that can help stabilize the body and provide support

while you begin training again.

Senior user: Strengthens muscle and increases balance and coordination.

Advanced user: Challenges you with unusual patterns that force the body to train in a

multidimensional way.

Note: Users must have the prerequisite strength and muscle endurance to maintain proper

posture safely during the applied movements.

Six Introductory Suspension Training Moves to Try

Setup Tip: What is the anchor point? It's the place you decide to attach your TRX strap: for

instance a door, weight rack, fence or tree—any place that can hold your weight. Once you

decide where your anchor point will be, you can easily lock in the two straps that you will use to

exercise.

High Row

Two sets, 12 reps; 2-3 seconds

Stand with your feet hip's length apart. Face the anchor point.

Grab the handles of the straps. Your elbows should be raised

and parallel with your shoulders. Lean back and straighten

your arms out. Then pull yourself back into a standing

position using your upper back muscles. Back should be

straight, shoulders down and elbows out.

To increase the level of difficulty, place one foot behind the other. Rotate your heel until it's

touching the other foot.

Strengthens: Upper back, shoulders, deltoids

Suspended Reverse Lunge

Two sets, 12-15 reps; both legs

Stand facing away from the anchor point. Place one foot

in the strap. You may need to hold on to a trainer or bar

to maintain balance. Bend your front knee to lower your

body into a lunge position and straighten the back leg as

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you move. Extend your arms forward; keep chin and eyes straight ahead.

Strengthens: Glutes, quadriceps

Chest Fly

Two sets, 15-20 reps

If you can't do a push-up, this is a good place to start. Begin

facing away from the anchor point. Place one hand on each

handle. Extend both arms out to the sides. Lean forward. Keep

your arms straight, or slightly bent at the elbow. Allow the straps

to pull your arms back slightly then use your chest muscles to pull

your arms together slightly. Challenge yourself by taking 1-2

small steps forward before the next set, deepening the angle and increasing the resistance.

Strengthens: Chest muscles

Suspended "Alligator Crawl"

Two to three sets, 15-20 seconds

A more challenging exercise, the "Alligator Crawl" is a

continuous movement. The goal is to keep your back

straight for 15-20 seconds without dropping.

Start by placing your feet in the straps. Lie face down with your hands on the floor by your

shoulders. Press into a push-up position. Walk four steps forward on your hands, then return by

walking four steps back to your starting position.

Core stability should be maintained: Your body should be straight and aligned. There should not

be any movement or lateral sway. Do not let your lower back arch or sag during the movements.

Strengthens: Rotator cuffs, back and structural muscles

Lateral Lunge

Three sets, 10-12 reps

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Start this advanced exercise by placing your feet shoulder's width apart. Face the anchor point.

Grab the handles, keeping your arms extended in front of you. Take one step to the right and

bend that knee. Try to control your motion and the depth of the knee bend. Your body should be

aligned and straight. Squeeze your inner thighs, glutes and quadriceps to push back up to a

starting position. Alternate sides.

Strengthens: Glutes, quadriceps, inner and outer thighs

Suspended Side Plank

Two sets, 30 seconds for each side

Begin face down on the floor with both feet in the straps.

Your elbows should be resting on the floor or a mat.

Rotate to one side. Rest on your elbow and hold that

position as long as you can. Try to maintain the position

for 30 seconds, lifting your body off the floor—hips and

back in alignment. Use your internal and external obliques

to keep your body in a linear pose. Repeat set on other side.

Strengthens: Abdominals, lower back muscles and obliques

Visit us at http://pleasantvillefitness.webstarts.com/index.html?r=20120424234557 for more.

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Pleasantville Fitness Budget

Revenue Membership Fees $ 160,000.00

Sponsorships Personal Training Group Classes Total Revenue Expenses Salaries

$ 5,000.00 $ 250,000.00 $ 50,000.00 $ 465,000.00

$ 80,000.00

Taxes $ 15,000.00 Advertising $ 12,000.00 Building/Office/Member Supplies

Health Insurance Property Insurance

$ 20,000.00 $ 7,500.00 $ 2,000.00

Equipment Computers $ 9,000.00

Printers $ 1,000.00 Pool Supplies

Sports Equipment Cardio Equipment Free Weights Janitorial Equipment Misc. Equipment

$ 5,000.00 $ 2,000.00 $ 16,000.00 $ 5,000.00 $ 800.00 $ 700.00

Total Equipment and Expenses $ 176,000.00 Utilities

Electricity $ 7,000.00 Heating

Maintenance Pool Telephone

$ 8,000.00 $ 5,000.00 $ 10,000.00 $ 1,000.00

Water/Sewer $ 7,500.00 Total Utilities $ 38,500.00

Total Earnings $ 250,500.00

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Inventory

Item Warranty

(Years)

Purchase

Price ($)

Quantity Location Total Price ($)

Treadmills 2 250 10 Cardio Room 2,500

Stair Climbers 2 250 5 Cardio Room 1,250

Bikes 2 250 5 Cardio Room 1,250

Basketballs - 50 10 Front Desk 500

Volleyballs - 30 5 Front Desk 150

Olympic Weight

Sets

0.5 450 10 Weight Room 4,500

Weight Plate Tree 0.5 100 10 Weight Room 1,000

Kettlebells 0.5 25 5 Weight Room 125

Dumbbell Sets 0.5 600 5 Weight Room 3,000

Dumbbell Racks 0.5 100 5 Weight Room 500

Benches with Bars 0.5 350 10 Weight Room 3,500

Curl Benches 0.5 250 5 Weight Room 1,250

Yoga Mats - 30 10 Plyo Room 300

Stability Balls - 30 3 Plyo Room 90

Medicine Balls - 15-75 10 Plyo Room 340

Medicine Ball Rack - 100 1 Plyo Room 100

Resistance Bands - 15 10 Plyo Room 150

Laptops 1 1500 5 Offices 6,000

Phones - 20 6 Offices 120

Toilets 2 200 10 LockerRooms 2,000

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Eco-Friendly Urinal 2 150 3 BoyLockerRoom 450

Sinks 1 200 6 LockerRooms 1,200

Waterfountains 1 200 2 Hallway 400

Total 30675