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TRANSCRIPT
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
1
APPOINTMENT OF “CARGO GENERAL SALES AGENT”
(“GSA”) FOR AIR INDIA- SINGAPORE
TENDER DOCUMENT
Registered Office At:
Air India Limited
Airlines House,
113 Gurudwara Rakabganj Road,
New Delhi 110001, India
Phone: +91 11 2342 2133
Email: [email protected]
Local office Address
Country Manager- Singapore
Air India Limited,
3, Coleman Street
#03-07/08
Peninsula Shopping Centre
Singapore 179804.
Telephone:+ 65-63257204
FAX: 00-65-62257636
Email:[email protected]
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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TABLE OF CONTENTS
Sr. No. Contents Page No.
1. Table of contents
2. Disclaimer
3. Summary of Bidding Information
4. Invitation for Bids (IFB)
5. Instructions to Bidders
6. Technical Bid
7. Financial Bid
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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1. DISCLAIMER
The information contained in this tender document (hereinafter referred to as “Tender” or
“Tender Document “or Request for Proposal or RFP) or/and any information pertaining to the
aforesaid subject matter provided subsequently to the Applicants/Bidders in any form by Air India
Ltd. shall be subject to the terms and conditions which are contained herein and any other terms
and conditions as may be prescribed by Air India Ltd prior to award of the Tender.
The purpose of this Tender is to provide all Bidders with the information that may be useful to
them in the formulation of their Bids in response to this Tender. The statements and facts
contained herein, which reflect various assumptions and assessments arrived at by Air India Ltd.
do not purport to contain all/exhaustive the information on the aforesaid subject matter that each
applicant may require for the purposes of submitting their Bids.
The assumptions, assessments, statements and information contained in this Tender may not be
complete, accurate, adequate or correct. Each Bidder should, therefore, conduct its own due
diligence, investigations and analysis and should check the accuracy, adequacy, correctness,
reliability and completeness of the assumptions, assessments, and information contained in this
tender document and shall obtain independent advice from appropriate sources.
The information provided in this Tender to the Applicants is on a wide range of matters, some of
which depends upon interpretation of law. The information given is not an exhaustive account of
statutory requirements and should not be regarded as a complete or authoritative statement of
law. Air India Ltd. accepts no responsibility for the accuracy or otherwise for any interpretation
or opinion on the law expressed herein.
Air India Ltd. also accepts no liability of any nature whether resulting from negligence or
otherwise however caused arising from reliance of any Applicant/Bidder upon the statements
contained in this Tender.
Air India Ltd. may in its absolute discretion, but without being under any obligation to do so,
update, amend or supplement the information, assessment or assumption contained in this Tender,
from time to time till opening of the Bids (technical and financial).
The Tender does not imply that Air India Ltd. is bound to select a Bidder or to appoint the Selected
Bidder, as the case may be, and Air India Ltd. reserves the right to reject all or any of the Bids
without assigning any reason at any time.
The Bidder shall bear any and all its costs associated with or relating to the preparation &
submission of its Bids including but not limited to preparation, copying, postage, delivery fees,
expenses associated with any demonstrations or presentations which may be required by Air India
Ltd. or any other costs incurred in connection with or relating to its proposals. All such costs and
expenses shall remain with the Bidder and Air India Ltd. shall not be liable in any manner
whatsoever for the same or any other costs or other expenses incurred by the Bidder in preparation
or submission of the proposal, regardless of the conduct or outcome of the bid selection process as
contained herein.
****************************************************************************
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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Air India Limited
2. SUMMARY OF BIDDING INFORMATION
1 NAME OF WORK Cargo General Sales Agent for Singapore
2 AVAILABILITY OF BIDDING
DOCUMENT
From 7th March ,2019 to 28th March,2019
at www.airindia.com
3
TIME AND DATE FOR SEEKING
CLARIFICATION ON BID
DOCUMENT
15th March,2019 from 10am to 5 pm
4 LAST DATE AND TIME FOR
RECEIPT OF BIDS
28th March,2019-1500 hours
5 TIME AND DATE OF OPENING OF
TECHNICAL BIDS
28th March,2019-1600 hrs
6 PLACE OF OPENING OF
TECHNICAL BIDS
Air India Limited, Singapore office. (see
below)
7 BID VALIDITY 120 days from the date of opening of
Technical Bid or as advised.
8 CONTACT PERSON Country Manager- Singapore
Air India Limited,
3, Coleman Street
#03-07/08
Peninsula Shopping Centre
Singapore 179804.
Telephone:+ 65-63257204
FAX: 00-65-62257636
Email:[email protected]
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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3. INVITATION FOR BIDS (IFB)
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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AIR INDIA LIMITED
3. INVITATION FOR BIDS (IFB)
APPOINTMENT OF CARGO GENERAL SALES AGENT FOR AIR INDIA-SINGAPORE.
1. Air India Limited, a company constituted under the Indian Companies Act 1956, with
its registered office at Airlines House, 113 Gurudwara Rakabganj Road, New Delhi
110001, India, operates as “AIR INDIA” (hereinafter referred to as “Air India” or
“Airline” or “AI”) as a national flag carrier for India. The Airline operates flights
within India, as well as to International Destinations, and inter alia, has major
operations & maintenance bases at Mumbai and New Delhi, and other cities in India.
The Airline intends to appoint Cargo General Sales Agent (GSA) at Singapore
covering all on-line & important off-line stations within Singapore and any off-line
territory beyond Singapore on total discretion and right of Air India. The online
station / gateways for Air India in Singapore currently is Singapore Changi Airport.
The scope of the work (hereinafter referred to as “Works”) for the GSA shall be as
detailed under the Bid documents and such as may be mentioned in the GSA
Agreement.
2. The bidders (hereinafter referred to as “Bidders/Applicants”) who have experience in
similar Works and have established organization as mentioned in the eligibility criteria
listed herein, for taking up such Works and who satisfy the qualification criteria of Bid
Documents, need only apply.
3. The Airline invites sealed bids in two stage bid system i.e. the Technical and Financial
Bid. The first stage of the bidding process shall involve the opening of the “General
Information and Eligibility Criteria” (collectively referred to as “Technical Bid”) and
the second stage shall involve the opening of the “Selection criteria” (referred to as
“Financial Bid”). For the bid submission purposes, the Bidders shall ensure that each
of the aforesaid bids should be sealed in two different envelopes, and further super-
scribed in bold as “Technical Bid for the work “Cargo General Sales Agent for
Singapore”- Tender Ref No. SIN/CARGO-GSA//2019 dated 7th March,2019 and
“Financial Bid for Appointment of Cargo GSA for Singapore” Tender Ref No.
SIN/CARGO-GSA/ 2019 dated 7th March2019 respectively. Further, the Technical
Bid must be submitted in a hard-bound form (hard bound implies binding between two
covers through stitching or otherwise, whereby it may not be possible to replace any
paper without disturbing the documents). Spiral Bound may be submitted provided it
is done in such a manner that the documents are not loose in the spiral binding. Loose
form, stapled sheets of papers, open/unsealed envelopes etc. without supporting papers
should not be submitted. Further, all pages of the bid shall be electronically
numbered serially with signature & seal on each page, along with an index of
submissions. Figures quoted in financial bid should be covered with a transparent
adhesive tape.
4. All relevant supporting documents attached with the said bids should be duly self-
certified and signed along with seal by the Bidder. In case the bids are not accompanied
by any and all supporting documents, the bid shall be liable to be rejected.
5. A complete set of bidding documents are available online on the website of Air India
at www.airindia.com. All bids must be accompanied by Earnest Money
Deposit(refundable) of the amount US $ 2500 or Equivalent (SGD$ Singapore
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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Dollar) in the form of Banker’s Cheque drawn in favour of “Air India Limited”
payable at Singapore. Bidding parties Cheques will not be accepted. No other forms
of payment would be accepted. In case EMD is not found attached in the Technical
Bid, or not submitted in the mode specified, the bid will be rejected. The EMD for
unsuccessful bidders shall be returned/ refunded without any interest within 10
days of “Technical Bid” Finalization or within 90 days of the last date of the
application. The refund of EMD shall be in the form of banker’s cheque in favor of
the unqualified bidders. The applicant/ bidders may, by specific instructions in writing
to Air India, give the name and address of the person in whose favour the banker’s
cheque shall be drawn by Air India for refund, failing which it shall be drawn in the
name as mentioned in the bid and shall be posted to the address given in the technical
bid. In the case of successful Bidder, the EMD would be returned after submission of
Bank Guarantee and Execution of the Agreement. In the event of successful bidder
withdrawing /backing out due to any reason, the EMD amount will be forfeited to Air
India and will not be refunded/returned.
6. EMD shall be forfeited, without prejudice to any other right or remedy that may be
available to Air India under the Tender document or the Contract or otherwise, under
any of the following conditions:
a. If a Bidder withdraws its bid at any stage of the Tender process.
b. In case of Successful Bidder, if it fails within the specified time limit
–
▪ to sign and return the duplicate copy of the letter of award/Letter
of Intent (LOI) (if issued); or,
▪ the contract, if awarded; or
▪ to sign to furnish the security deposit / bank guarantee.
7. Further, the EMD of the Successful Bidder shall be forfeited in the following cases:
a. if the Successful Bidder withdraws or amends its or deviates or derogates from
the conditions of the Tender in any respect, or declines to accept the Contract
if awarded in its favour;
b. if the Successful Bidder fails to operationalize the contract within 60 days of
appointment due to the reasons specifically attributable to the Successful
Bidder/Applicant.
c. if the Successful Bidder having signed the Contract, commits any breach there-
of prior to furnishing the security deposit / bank guarantee.
8. The EMD of the Successful Bidder shall be adjusted against Security Deposit to be
furnished herein. Once a Bidder has been declared as the Successful/Qualified Bidder
and has been shortlisted as per the process, the Successful Bidder/Applicant will have
to submit a Security Deposit based on billing cycle and credit period which is currently
45 days for the entire period of contract, which can be annually reviewed and renewed,
if required. The Security Deposit can be submitted in the form of Bank Guarantee or
cash deposit, within 10 (Ten) working days or otherwise as communicated, on issue of
letter of intent or immediately on the day of signing of Contract. This Security Deposit
amount shall be forfeited in full, in case the Successful Bidder backs out or they fails
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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to operationalize the Contract within 30 (thirty) days or as stipulated on the execution
of the same.
9. All bids must be delivered by the mode of courier or by hand, on the given address:
Country Manager- Singapore
Air India Limited,
3, Coleman Street
#03-07/08
Peninsula Shopping Centre
Singapore 179804.
Telephone:+ 65-63257204
FAX: 00-65-62257636
Email:[email protected]
The Technical Bids will be opened on the due date by authorized official.
10. The Financial Bids of only those bidders who fulfill all the Technical bid criteria will
be opened.
11. The Airline reserves the Right to accept or reject any bid without assigning any reason
whatsoever and to annul the bidding process and reject all bids, at any time prior to
award of Contract, without thereby incurring any liability to the affected Bidder or
Bidders or any obligation to inform the affected bidder or bidders of the grounds for
the Airline’s action.
12. The Airline reserves the Right to amend at any time and/or re-issue the Bid Document
without the applicant(s)/bidder(s) having no/any right to objection.
13. Bidders may seek clarification, if required, only pertaining to Bid process and its
documents in writing on the given address or email and the same must be attached as
part of Bid Document. The Airline shall endeavor to provide clarifications and such
further information as it may, in its sole discretion, consider appropriate for facilitating
a fair, transparent and competitive bidding process. However, the Airline reserves the
right not to respond to any question or provide any clarification, in its sole discretion,
and nothing contained herein shall be taken or read as compelling or requiring the
Airline to respond to any question or to provide any clarification.
Sd/-
Country Manager- Singapore
Air India Limited,
3, Coleman Street
#03-07/08
Peninsula Shopping Centre
Singapore 179804.
Telephone:+ 65-63257204
FAX: 00-65-62257636
Email:[email protected]
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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4. INSTRUCTIONS TO BIDDERS
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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Air India Limited
Appointment of Cargo General Sales Agent of Air India
4. INSTRUCTIONS TO BIDDERS
General
1. Scope of Bid
Air India Limited (hereinafter called “the Airline”), invites sealed bids from eligible
Applicants/Bidders, for the appointment of Cargo General Sales Agent for Air India in
Singapore as per the details given in invitation for Bids, under a two (2) bid system i.e
Technical and Financial Bid for the work scope as listed herein and the Contract.
2. Scope of Works
Air India is desirous of appointing General Sales Agent in Singapore for air cargo
services. The initial term of the Contract would be three (3) years and extendable by 2
(Two) years from the date of execution of the same. However, the performance of the
Cargo General Sales Agent shall be subject to review every year and /or as and when
required.. The scope of work has been laid down herein and in the forms of the Contract
attached as Annexure B.
3. Definitions
For the purpose of the Tender following definitions are defined as under:
a. The term “Applicant”/“Bidder”, as used in the Tender, shall mean the entity
that has signed the Tender and submitted the quotation in response to the
Tender.
b. The term “Days” shall mean the working days of the region (Air India) .
c. The term “Contract” shall mean the agreement entered into between AI and the
Successful/ Qualified Bidder, confirming its acceptance of the Tender, on the
terms and conditions and the quote given by the bidder mentioned therein.
d. The term “General Sales Agent” (GSA) shall mean the exclusive representative
of Air India in the Territory of Appointment i.e. Singapore for the purpose of
the Works. The GSA is required to carry out the Works as contemplated in this
Tender and the Contract (attached herewith in Annexure-B).
e. The term “Territory” shall mean the geographical limits of the Singapore.
f. The term “Successful Bidder/Applicant” shall mean the Bidder/Applicant who
has been awarded the Contract for the Work Scope contemplated in this
Tender.
g. The term “Turnover of Applicant” shall mean the monetary value of the
sale related to airlines business made by the GSA in Singapore.
h. The term “Works”/’Work Scope” shall mean the works as listed herein and the
Contract.
4. Tender fee: The tender document fee is Nil and Tender can be downloaded from the Air
India website under the tender section. All bids must be accompanied by EMD US $2500 or
equivalent amount in SG $ Singapore Dollar.
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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5. TECHNICAL BID
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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5. Technical Bid
Each Applicant/Bidder shall provide the information/ details/ document pertaining to the
following particulars:
1. Basic mandatory information: Territory-Singapore
Basic Mandatory Information for Technical Evaluation
S.No. Details
I. (A)Name of your company/entity
(B)Registered Address in the territory.
(C)Form of your company/Entity-Pvt
Private Limited/ LLC/ Public Limited/ etc.
(D) Details of Group/Holding Company/ Sister
Units etc.
(E)If any office in India-Details.
(F).Details /Core Business of your company
(G) Date of Incorporation/Registration of
your company in the territory.
(H) Date & Place of
Incorporation/Registration of your Group
Company/Parent Unit
II. Details of the Promoters. /CEO/Chairman
&Managing/Head of Organization in the territory
and similar details of Group/Parent Company
(Email ID, alternate email ID, telephone
numbers, mobile phone number etc. )
III. If your organization owned or associated
(Fully/Partly- Financially or otherwise) by any
other organization? Submit details.
IV. Is your Organization Registered in the above
territory /Country and meet all requisite
law/rules/regulations prescribed by the Statutory
Authority/Government of the country? Details
Please.
Further your company must meet all requirement
and entitlement to represent foreign airlines. i.e.
Air India.
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V. Is your company/entity and its associates ever
involved or prosecuted for
bankruptcy/criminal/Financial act. If Yes,
please give details.
VI. Provide Photographs of your office with
complete details/infrastructure.
VII. Provide the details of your banker/s
VIII. Any other information/Declaration you may
provide , if relevant to above Request for
Proposal
IX. EMD Details and attachment. .
Date:
Authorized Signature
Seal of the Company
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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2. Prequalification Criteria:
For the following prequalification requirements, bidders MUST submit
documentary support.
I. Technical bids must be accompanied by Earnest Money Deposit (Refundable)
of the amount US $ 2500 or Equivalent amount in SG$ Singapore Dollar
in the form of Banker’s Cheque drawn in favour of “Air India Limited”
payable at Singapore. Technical Bids unaccompanied by EMD will be
summarily rejected.
II. The bidder / applicant should have minimum turnover of SGD$ 4,983,015
to qualify for this Tender.
III. The applicant entity should have at least one years of experience as
GSA or in Air Cargo business in Singapore. Cargo business in this
context refers to sale of air cargo transportation on scheduled Airline
services. Experience in business refers to experience of the Applicant/
Bidder and not of the partners/ owners/ directors. In case, the applicant
is part of the group, the experience of the parent company in Air Cargo
Business could be considered.
IV. The Applicant for prequalification should be a single entity to be
appointed as GSA and under this Tender document. The Applicant
should be either a company or a partnership firm. However, no
Applicant applying individually can be a member of another applicant.
Only one entity from the group can participate. In case it is found that
more than one entity from the group has participated during the
Evaluation process or otherwise ,the application can be rejected or at
the most option to withdraw the other entity/s participating in the
tender may be offered. Applicants/ bidders are advised that
prequalification of applicants will be entirely at the discretion of the
Airline. Applicants will be deemed to have understood and agreed that
no explanation or justification on any aspect of the bidding process or
selection will be given by the Airline.
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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3. Mandatory Technical Requirement
The Bidders/ applicants should fulfill all eligibility criteria (Technical Bid) in order
for their applications to be processed further. Wherever desired, the bidders/applicants
should tick on the applicable options mentioned under the respective fields in the table
given below. The documents of applicants/ bidders, who do not fulfill even one of the
eligibility criteria listed below, may be rejected by the Airline at its discretion.
Mandatory Requirement for Technical Evaluation/RFP (Eligibility Criteria)
1. Experience: One Year in Air Cargo Business
(i)The applicant must be registered at Singapore and
having one-year Air Cargo experience in
territory/Country
(ii) Consideration
The Group/Parent Company Experience can be
considered.
(please submit relevant documents in
confirmation/proof).
Note: Cargo business in this context refers to sale of air
cargo transportation on scheduled Airline services.
Experience in business refers to experience of the
Applicant/Bidder and not of the
partners/owners/directors.
YES/NO
YES/NO
2. Non-IATA/IATA
Please specify if you are IATA/Non-IATA
GSA appointment is to be non-IATA entity. If your
organization/Entity is IATA (Freighter Forwarder)
following clause applies:
On qualification of your RFP/Bid prior to entering into
agreement- the IATA accreditation need/must be
surrendered by your company/entity.
An undertaking for the same must be attached on the
company letter Head and duly signed by authorized
person with company stamp.
YES/NO
3. Turnover Criteria
The Financial turnover/total Sales as per financial
record of your company/Entity must be:
SG$ Singapore Dollar 4,983,015 Per Annum
The turnover criteria can also be considered by Air
India for the entire group /entity provided the group
/Parent Company relationship is established through
relevant document/proof.
(The Financial turnover of JV/Sister Unit will not be
considered).
YES/NO
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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4. Financial Health of your company.
Your company should be in operating profit.
In order to assess the same, the Financial
Statements/Documents/Balance Sheet & Profit & Loss
Account or any authorized/prescribed documents under
the law of the country will be required in support that
your company/entity was not in operating loss for the
last immediate Financial Year (Should not have been in
Operating loss in the past one year (immediately
preceding the date of this Tender). Attach Financial
statements (Balance Sheet & Profit and Loss Account
along with the auditor’s report or Tax Return or any
Certificate/s issued by any statutory authority of your
country/territory.
Consideration
Group/Parent Company Financial credential/operating
profit of immediate last/preceding year in respect of
the above criteria can also be considered in the above-
mentioned format /proof.
YES/NO
5. Conflict of Interest
Your company/Entity should not be Cargo GSA for any
airlines
(a)Is your company representing as GSA of any airlines
operating direct route in competition with Air India and
having any conflict of interest from the above territory.
(b)Is your company or any sister unit directly involved
in operation of any direct services from the above
territory to India which can be seen as competitors.
Note: The above clause will remain in force in future
too for the disqualification/ceasing of the contract.
YES/NO
6. Manpower/Infrastructure
The applicant should provide adequate number of
experienced/qualified staff for Air India operations.
The applicant agrees to provide and maintain at its own
cost an office of at least 250 Sq. ft at online station and
other cities as per Air India requirement. The office
should be provided with all infrastructure like
telephone, computers, stationery etc. A provision for a
cabin/Designated office for Air India official may also
be made available.
YES/NO
7. Handling of IATA CASS and its procedure
Should be familiar /have experience with IATA CASS
procedures or any other equivalent applicable
procedures in respective/designated territory.
YES/NO
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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8.
GSA Financial /Operational Obligation
The applicant has to confirm in YES ONLY for
undertaking the financial activities/transaction/
defaults and entire Financial Management towards all
agent / Freight Forwarder or similar designated
agencies for performing and taking the risk coverage of
the entire territory including GSA associates under its
umbrella /territory in respective/designated territory of
GSA.
YES
9. Bank Guarantee/Risk Coverage towards Financial
Exposure.
Should be willing to take appointment as GSA for Air
India in the respective designated territory of
appointment and furnish/provide an Unconditional &
Irrevocable Bank Guarantee/Financial Coverage from
authorized banker/Financial Institute of the Country of
the appointment
The BG Format would be as per provision and
acceptance by Air India.
In case of any issue of BG, an equivalent amount of BG
needs to be furnished by wire transfer or any other
mode must be deposited with Air India as a surety in
lieu of BG and Air India will not be liable to pay any
interest or benefit towards such Cash Deposit for
Financial Exposure of Air India for Billing/Payment
cycle /Credit.
YES/NO
10. Performance security:
The Applicant company/entity is willing to accept and
owe the assured revenue/Minimum Guaranteed
Revenue to be remitted to Air India as per the Minimum
Guaranteed Revenue commitment submitted in the
Financial bid/RFP.
In case Minimum Guaranteed/Assured Revenue is not
met through monthly/stipulated period sales and
commensurate with the surety amount given in form of
bank Guarantee/Cash Deposit , Air India is authorized
to revoke/invoke/forfeit the Bank Guarantee/Cash
Deposit towards the Deficit/difference between the
actual sales and the Minimum Guaranteed Revenue.
Besides Air India will also be entitled/authorized and
reserve full right to terminate the contract. and the
contract gets automatically ceased due to breach of the
contract for not paying the revenue as per the
Assured/Guaranteed Revenue amount.
Consideration
YES/NO
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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Air India may consider to give an opportunity to GSA
of 90 days to come up to the expectation of Air India
and to meet the committed Minimum Guaranteed
/Assured Revenue to Air India as per the Financial
Bid/RFP.
11. Legal Dispute/Arbitration
The Applicant company give declaration whether there
were any kind of legal dispute or arbitration in the past
with Air India or its subsidiaries.
YES/NO
12. The applicant agrees to bear legal costs of defending
any action by any incumbent agent of Air India and
bear the cost of compensation if any, awarded as a
result of terminating such incumbent agent(s), if
applicable
YES/NO
13. Settlement of Accounts/No Dues
Applicants has to confirm that in the past or present
have met its obligations and settles all the Financial
dues to Air India arising from the terms & conditions
from the respective agreement/arrangement
/understanding.
Note: In case of dues /payable amount not settled/not
paid/ pending from the applicant will make the
applicant ineligible & disqualified for participation in
the tender.
YES/NO
N.B: In case, any Applicant replies with regard to the above in negative (i.e as - No) or
with any conditions attached to the technical bid, the applicant shall be disqualified from
the tender process; in which case the applicant shall not have any claim whatsoever
against Air India.
Authorized Signature
Date
Seal of the Company
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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4.Technical Bid – Terms & Conditions
I. A Bidder/Applicant is permitted to submit only one Bid for respective territory. More
than one Bid by any applicant will disqualify the applicant.
II. An Applicant shall not have a conflict of interest (the “Conflict of Interest”) that
affects the bidding process. Any Applicant found to have a Conflict of Interest shall
be disqualified. An applicant shall be deemed to have a Conflict of Interest affecting
the bidding process, if:
a) A constituent of such applicant is also a constituent of another
applicant; or
b) Such applicant has the same legal representative for purposes of
this tender as any other applicant; or
c) Such applicant has a relationship with another applicant directly or
through common third party/ parties, that puts either or both of them
in a position to have access to each other’s’ information about, or to
influence the bid/application of either or each other; or
d) Such applicant has participated as a consultant to the Airline (i.e. Air
India) in the preparation of any documents or technical specifications
of this tender.
III. In case the applicant is part of group, then only one application from the group can be
bid. In case it is found/noted that more then one entity has applied for the GSA, Air
India at its discretion advise the entities to withdraw their application
• Litigation History
The Bidder/Applicant should provide accurate information about any litigation or
arbitration resulting from contracts completed or ongoing under its execution in the
past since the time of its incorporation. A consistent history of awards against the
Bidder/Applicant or any partner of a joint venture will result in failure of the
application. Suppression of any information or material in this regard would be
construed as a fundamental breach and Air India reserves its right to take appropriate
action including cancellation of the bid, forfeiting of bid security etc., as may be
deemed fit and proper by AI at any time without requiring giving any notice to the
Applicant in this regard.
• Disqualification
Even though the Bidders/Applicants meet the above criteria, they are subject to be
disqualified if Bidder/Applicant or any of its constituent partners have:
A. Made misleading or false representation in the forms, statements, and attachments
submitted; or
B. Records of poor performance since the time of its incorporation, as on the date of
application such as abandoning the work, rescinding of contract for which the reasons
are attributable to the non-performance of the Bidder/Applicant, inordinate delays in
completion, any history of litigation / arbitration awarded against the Applicant or any
of its constituents or financial failure due to bankruptcy etc.
C. been debarred by Air India or its subsidiaries as on the date of submission of the bid.
D. Litigation History
E. Involved in corrupt and fraudulent practices as mentioned herein below.
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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5. Documents to be attached with the Technical Bid
To be qualified for award of the Contract, applicants/bidders shall provide evidence
satisfactory to the Airline of their capability and adequacy of resources to carry out the
respective contracts effectively. Technical Bids shall include the following
documentation and information on the relevant information forms attached with the
Technical Bid
1. Integrity pact duly signed and attached in Annexure A.
2. Photograph of interiors and exterior of the office. Attach photographs/blue print of
the exterior and interior of your existing office. The name of the Bidder/Applicant
should be clearly visible in the photograph.
3. Copies of Certificate of Incorporation, Memorandum /Article of Association/
Registration Certificate of the organization, copies of original documents defining the
constitution of or legal status, place of registration and principal place of business.
a) If Registered in Singapore - English Copies
b) If you are existing Cargo GSA of Air India- Copy of the Agreement
c) If You are Registered in India- Copies as above
4. Power of attorney of the signatory of the Bid to commit the Applicant /Bidder.
5. Affidavit confirming that all the information furnished by the applicant/bidder in the
bid is true and correct and the Bidder binds himself with all the stipulations of the
bidding document, including provision of adequate equipment, personnel and other
resources required and agrees to augment them, if found necessary.
6. Total annual turnover in the business SGD $ 4,983,015 per Financial Year as GSA or
Cargo Sales Agent at least for the past one year immediately preceding the date of this
tender duly certified and verified by applicable authority.
7. Reports on the financial standing of the applicant/ bidder including profit and loss
statements, balance sheets and auditor’s reports or Tax Return or any certificate issued
by any Statutory authority for the past one year immediately preceding the date of this
Tender confirming the turnover and the profit & Loss (operating & total) of the
applicant. The financial statements should be standalone financials of the Applicant
entity and group (if applicable) should be submitted separately.
8. Bankers and bank account details of the Bidder/Applicant.
9. Earnest Money Deposit in form of Bankers’ Cheque US $ 2500 or Equivalent SGD$
Dollar in favor of Air India Limited and payable at Singapore.
10. Confirmation letter on the official letter head under the Bidder’s/Applicant’s seal,
confirming that applicable local laws of Singapore of incorporation/registration entitle
you to represent a foreign Airline at Singapore and the Singapore entity is authorized to
represent Air India at Singapore.
11. Confirmation letter on the official letter under the Bidder’s/Applicant’s seal confirming
that no partners/officers/directors/employees having authorization to act and sign on
behalf of your company/ organization have been involved in bankruptcy proceedings
in the applicable jurisdiction.
12. Self-Indemnification of the Official letter of the bidder as per the attached sample
format.
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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NOTE: In case the applicant is part of the group, then the Group turnover, profitability
and experience can be considered. The applicant has to submit all the required documents
of the parent company also along with the application
6. Cost of Bidding
The Bidder/Applicant shall bear all costs associated with the preparation and submission of its
bid and AI will in no case be responsible or liable for those costs, regardless of the outcome of
bidding and AI is not liable for any financial obligation, whatsoever.
7. Amendment and Clarification of Tender Documents
A. Amendment of Bidding Documents
1. At any time prior to the deadline for submission of bids, AI may, for any reason,
whether at its own initiative or in response to a clarification requested by a prospective
Bidder, amend the bidding documents by issuing Addendum/Corrigendum within the
specific time limit.
2. Any Addendum/Corrigendum thus issued shall be part of the bidding documents and
will be hosted on Air India’s website. Advertisement in Singapore (from where the
bids have been invited with regard to this Tender) will be released in the newspapers
in Singapore. Addendum/Corrigendum may not be released in newspaper.
3. To afford prospective Bidders/Applicants reasonable time in which to take an
Addendum/corrigendum into account in preparing their bids, AI may extend as
necessary the deadline for submission of bids, without assigning any reasons,
whatsoever.
B. Clarification of Tender Documents
1. A Bidder requiring any clarification of the Tender documents may notify Air India
in writing at the given address:
Country Manager- Singapore
Air India Limited,
3, Coleman Street
#03-07/08
Peninsula Shopping Centre
Singapore 179804.
Telephone:+ 65-63257204
FAX: 00-65-62257636
Email:[email protected]
2. AI will endeavor to provide clarification, if justifiable, and in connection to the Bid
requirement within 3 working days after the date specified in the bid document
for seeking clarifications on the Tender Document.
3. Tender document will be hosted in Air India website.
4. Bidders are required to check the Air India website for the responses from Air
India.
5. AI reserves the right not to disclose or clarify any points or issues which AI
considers has no relevance to the Tender.
**********************************************************************
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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8. FINANCIAL BID
Financial bid document is only three page ( page 23 to 25). It should be sealed in
a separate envelope specifying Financial Bid. No other documents need to be
attached with financial bid.
All Supporting documents are to be attached with the technical bid.
(PLEASE SIGN ALL THE PAGES OF THE FINANCIAL BID)
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Tender Ref No. SIN/CARGO-GSA/2019 Dated:7th March,2019
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8.Financial Bid
1. Name of the Applicant/Bidder/Company/Entity:……………..
2. Information & Key Indicators
a) Estimated Capacity/Rates/Schedule(as on7th march2019)
Sector from
SIN
Flight
No Days A/C
Volume/Flight(k
gs) Gross
Basic Rate in SGD
(+1000 Kg)
Chennai (MAA) AI 0347 1234567 A320 1500 0.50
Delhi (DEL) AI 0381 1234567 B787 8000 0.50
Delhi (DEL) AI 0383 1234567 B787*/A320 8000 0.50
Mumbai (BOM) AI 0343 1234567 A320 1500 0.50
Note: The prevailing rate& capacity has been given as only key indicator. Rate has been taken, the highest weight break means
lowest rate. Prevailing Rate above is basic rate for +1000 for SIN-DEL/BOM/MAA All other charges including FSC(SGD$
0.35to India), Security Surcharge(SGD 0.18 to India ) , Terminal charges & any other charges would be retained by AI and are
not included in above. The Standard Schedule of Operations from SIN-DEL/BOM?MAA is with B 787 one Flight daily.
a) Revenue SGD$ 7,550,023 (April2017 to March 2018).
b) Benchmark-Minimum Assured Annual Revenue: SGD
8,305,025(SGD: Eight Million Three Hundred Five Thousand and
Twenty Five only).
FINANCIAL BID/PROPOSAL
/QUOTE
MINIMUM GURANTEED REVENUE
PER ANNUM BY
APPLICANT/ENTITY TO AIR INDIA
FOR APPOINTMENT OF GSA.
BID QUOTED BY THE APPLICANT
COMPANY/ENTITY IN LOCAL
CURRENCY.
BID /QUOTE MUST BE MORE THAN
OR EQUAL TO SGD$ 8,305,025 (SGD$
Eight Million Three Hundred Five
Thousand and Twenty Five) IN ORDER
TO QULIFY.
IN FIGURE(SGD$ ):
………………………………..
IN
WORDS:…………………………..
Note: The Quoted figure should be covered with transparent tape.
Authorized Signatory
Seal
Terms& Condition continue in page 24&25
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Financial Bid -Continue
Terms& Condition.
1. The Bidder/Applicant needs to quote only one figure in the Committed
Business Column /Assured Revenue to Air India (in SGD$ Dollar)
column placed above.
2. That the financial bid of only those Applicants shall be considered who
meet all the eligibility criteria. The applicant who quotes highest
Committed business (Total turnover) in the bid- H1, would be selected.
3. Meaning of MGR: The meaning of MGR is Minimum Guaranteed
Revenue, in case if the sales is more than the MGR, the same has to be
remitted to Air India.
4. The Capacity & rates are indicative only. GSA is permitted to sell
beyond India/Gate point in India on AI network at current prevailing
rate subject to availability of space and the total revenue generated ex-
Singapore would be considered for Minimum Assured Revenue. GSA
will not entitle to any block Space or claim on onward sector. It will
always be subject load.
5. If there are two or more than two applicants giving the exact same
highest bid, then re-bid will be invited from such applicants only. The
re-bid figure should be equal or higher than the original bid.
6. The Successful Bidder would be required to submit a Separate Security
Deposit /Bank Guarantee equivalent to two months of Minimum
Assured Revenue/Business as submitted in the “Financial Bid” .This
Security Deposit/Bank Guarantee would be for settlement of the deficit,
if any, of the actual revenue vis-à-vis the Assured Revenue.
7. First Three Months “Relaxation” The appointed GSA will have a
leverage upto 80%(Eighty Percent) materialization with no penalty on
its commitment /assured revenue for a period of first 3 months(three
months) from the date of commencement as GSA/Agreement.
8. In case of capacity reduction or induction by Air India, the assured
revenue would be adjusted and the same would be binding on the GSA.
In case of additional flight- an increase in frequency /Sector, the MGR
would be fixed based on 80% criteria of the MGR quoted. The capacity
reduction on the current schedule would be only applicable if the
indicated capacity is not made available consistently over a period of at
least three months and as to be confirmed & recommend by the
concerned Air India station.
9. Assured Revenue would be worked out quarterly. Any deficit/ shortfall
is payable by GSA according to the assured /Committed Revenue.
10. COMAT (Company material) movement ex- SIN will be accounted for
as a carriage for the purpose of penalty in case the revenue Cargo
carriage is less than the Minimum Assured Revenue quoted by the GSA
in the bid.
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11. The Postal Mail, Courier, E-Commerce, Interline Cargo can all be
included in the total sales made by the GSA. The ORC is payable on
the above-mentioned type of Cargo to as GSA is responsible for
promoting this segment of Cargo too.
12. The slab for Over Riding Commission (ORC) on the
territory/respective slab payable as per table below
NOTE:
1. The applicable commission in not accruable/payable on the cargo such
as Insurance, Taxes, Airport Levies, C.O.D, COMAT, and Embassy &
Government Sales. These will not be included in the assured
Revenue/Business.
2. The applicant has to carry his due diligence The Capacity & rates are
indicative only and may vary on various operational issues.
3. The applicant has to satisfy himself about the Cargo Capacity SIN.
4. The applicant has to satisfy themselves about the Air India operation
aspect at Singapore (as is where is basis).
5. If any time the GSA demands lower rates due to any reasons, it will have
no bearing on the MGR.
Authorized Signatory
Seal
Revenue Slab
based on the
MGR(Annual)
Payable
ORC in
percentage (
%)
Revenue Slab for ORC
calculation based on the
Minimum Assured
Revenue
Upto 60% 1.50 % Upto SGD$ 4983015
Above 60 upto
70%
2.00% Above SGD $ 4983015 upto
SGD $ 5813518
Above 70%
upto 80%
2.50% Above SGD $ 5813518 upto
SGD $ 6644020
Above 80% 3.00% Above SGD0 $ 6644020
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9. Preparation of Bids
A. Language of Bid
The Bid, and all correspondence and documents related to the Bid exchanged by the
Bidder/Applicant and AI shall be written in the English language. Supporting
documents and printed literature furnished by the Bidder/Applicant may be in another
language provided they are accompanied by an authenticated translation from
appropriate authority of the relevant passages in English, in which case, for purposes
of interpretation of the Bid, the English translation shall prevail.
B. Documents Comprising the Bid
The bids should be submitted in two parts, which comprise the following documents:
Part-I Technical Bid
i) The basic mandatory information and eligibility criteria (5. Technical Bid) as listed in
clause1,2 and 3 with all necessary supporting documents/ material / information
required to be submitted in accordance with the Technical Bid and as specified in the
technical bid document. Further all documents mentioned in clause 5 of the Technical
Bid, are to be submitted with the Technical Bid.
ii) All pages should be numbered serially electronically, along with an index of
submissions.
iii) No overwriting or cutting/usage of white correction ink would be accepted in the Bid
Document.
iv) The Technical Bid shall be hard bound/ Spiral Bound and all pages serially
electronically numbered.
Part-II Financial Bid
A. Financial Bid is as per attached format (3 Page) to be filled and submitted in
a separate sealed envelope. Please sign & submit all the three pages.
The figure (to be mentioned in words and figures) needs to be filled in and signed.
No other documents to be attached to the financial bid.
B. Each Financial Bid shall be separately sealed and marked in accordance with the
sealing and marking instruction.
C. The financial bid shall be quoted by the Bidder/Applicant in SGD $ Dollar .
D. All figures quoted in the Financial Bids shall be mentioned in numbers and words and
in case of discrepancy between the two, the amount mentioned in words shall prevail.
E. The figures quoted in financial bid should be covered with a transparent adhesive
tape.
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Format and Signing of Bid
A. The Bids shall be typed or written in indelible ink and shall be signed by a person or
persons duly authorized to sign on behalf of the Bidder. All pages of the Technical Bid
and Financial Bid shall be initialed by the person or persons signing the Bid along with
company seal. All entries or amendments shall be initialed by the person or persons
signing the Bid.
B. The Bid shall contain no alterations, omissions or additions, except those to comply
with instructions issued by AI, or as necessary to correct errors made by the Bidder, in
which case all such corrections shall be initialed by the person or persons signing the
Bid.
C. All witnesses and sureties shall be persons of status and probity and their full names,
occupations and addresses shall be printed below their signatures.
Submission of Bids
A. Sealing and Marking of Bids
1) The applicant/ bidder shall submit the bid in two parts, the Technical Bid and
the Financial Bid. Each part of the bid shall be sealed in separate envelopes
and the two sealed envelopes shall be sealed in an outer envelope. The Bid
envelopes shall be superscribed in bold marked as follows:
(a) Outer Envelope:
Technical and Financial Bid for - “Cargo General Sales Agent, Singapore”
Mention Tender Reference and date.
THIS ENVELOPE SHOULD HAVE NAME, ADDRESS, E-MAIL,
TELEPHONE/MOBILE NUMBERS OF THE APPLICANT/ BIDDER
PROMINENTLY DISPLAYED.
(b) Inner Envelope, Technical Bid:
Technical Bid for - “Cargo General Sales Agent, Singapore” Mention Tender
Ref No. and date release date.
(c) Inner Envelope, Financial Bid:
Financial Bid for - “Cargo General Sales Agent, Singapore” Mention Tender
Ref No. and date release date.
2) ALL THE THREE ENVELOPES SHOULD HAVE NAME, ADDRESS, E-
MAIL, TELEPHONE/MOBILE NUMBERS OF THE APPLICANT/BIDDER
PROMINENTLY DISPALYED
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3) The outer envelopes shall: be addressed to the Airline at the following
address:
Country Manager- Singapore
Air India Limited,
3, Coleman Street
#03-07/08
Peninsula Shopping Centre
Singapore 179804.
Telephone:+ 65-63257204
FAX: 00-65-62257636
Email:[email protected]
4) If the outer and inner envelopes are not sealed and marked as above, the
Airline will assume no responsibility for the misplacement or premature
opening of the Technical Bid’ and ‘Financial Bid’ and consequent losses, if
any, suffered by the applicant/ bidders. Bids submitted by fax, telex, telegram
or e-mail shall not be entertained and shall be rejected.
B. Deadline for Submission of Bids
Bids must be received by the Airline at the address specified above not later
than the time and date specified in the Invitation for Bid. In the event of the
specified date of submission of bids being declared a holiday for Airline, the
Bids will be received up to the appointed time on next working day.
The Airline may, at its discretion, extend the deadline for submission of bids
by issuing an amendment, in which case all rights and obligations of the Airline
and the applicants/ bidders previously subject to the original deadline will
thereafter be subject to the deadline as extended.
C. Late Bids
Any bid received by the Airline after the deadline for submission of bids will
be returned unopened to the applicant/bidder.
Bid Opening and Evaluation
The date and time for opening of the Bid is as per page 4 of the bid document.
First the “Technical Bid” would be opened and evaluated based on the prescribed
qualifications criteria and requirements, followed by opening of “Financial Bid”.
Financial Bid of, technically qualified bidders only will be opened. No queries
from the bidders as regards the status of evaluation would be entertained.
10. Award of Contract
A. Award
As per provisions and criteria of this Tender, AI will award the Contract to the Bidder
who has offered highest Assured Revenue/Business for the period of Contract.
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B. Notification of Award
Prior to expiration of the period of bid validity, AI will notify the Successful Bidder by
email /Letter of Intent (LOI) that its bid has been accepted. The notification of
award/Letter of Intent (LOI) will constitute the formation of the Contract, subject to
furnishing of a Financial Security (Cash Deposit/Bank Guarantee) for Revenue
Assured, in accordance with the provisions as mentioned herein.
C. Security Deposit / Bank Guarantee
(i) Once a Bidder has been declared as the Successful/Qualified Bidder and has been
shortlisted as per the process, the Successful Bidder/Applicant will have to
submit a Security Deposit of equivalent of 45 days sale based on assured revenue
to Air India in SGD$ for the entire period of contract, which can be annually
reviewed and renewed, if required. The Security Deposit can be submitted in the
form of Bank Guarantee, within 10 (Ten) working days or otherwise as
communicated, on issue of letter of intent or immediately on the day of signing
of Contract. This Security Deposit amount shall be forfeited in full, in case the
Successful Bidder backs out or they fail to operationalize the Contract within 30
(thirty) days or as stipulated on the execution of the same.
(ii) The Successful Bidder would be required to submit a Separate Security Deposit
/Bank Guarantee equivalent to two months of Minimum Assured
Revenue/Business as submitted in the “Financial Bid” .This Security
Deposit/Bank Guarantee would be for settlement of the deficit, if any, of the
actual revenue vis-à-vis the Assured Revenue.
Rate / Freight Charges
The minimum rate/ Freight Charges would be given & Fixed and would continue
to be determined by Air India based on the market parameters /information and
other conditions including trend of demand & supply. The GSA is liable to pay
Air India for the total sale made on behalf of Air India.
D. Signing of Agreement
(a) The Applicant/Bidder who is qualified and selected by the Airline in accordance
with the Tender Documents shall enter into a definitive agreement with the
Airline in the form attached as Annexure B (Draft) for Air India. However the
Successful Bidder/Applicant is to note that the said GSA Agreement, may be
varied, in accordance with the operational requirements and policies of AI, and
also to comply with any applicable laws, regulations etc., as may be stipulated
by any applicable laws as applicable to AI.
(b) Within 30 days of the date of signing the Contract, the Successful Bidder shall,
if required, have the same stamped and registered according to the applicable
laws and return the same duly signed and executed on behalf of the Successful
Bidder to AI.
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(c) It is clarified that the bid of each applicant/ bidder constitutes its offer to enter
into the Contract as above, read with the terms of the Tender Documents, and
assured business/revenue as per quotation submitted in the “Financial Bid”.
(d) The scope of work to be performed by the Successful bidder for the Airline shall
be as set forth in the Contract attached herewith in Annexure-B.(Draft)
11. Right to accept any Bid and Reject any or All Bids
A. Notwithstanding anything stated above or elsewhere in the Tender Documents,
the Airline reserves the right to accept or reject any bid and to annul the bidding
process and reject all bids, at any time prior to award of contract, without the
Airline thereby incurring any liability to the affected bidder or bidders or any
obligation to inform the affected bidder or bidders of the grounds for the
Airline’s action.
B. The Applicant / Bidder shall provide all the information sought under this
Tender document. The Airline will evaluate only those bids that are received
in the required formats and are complete in all respects. Incomplete and / or
conditional bids shall be liable to rejection.
C. The Airline reserves the right to reject any bid or offer and forfeit the EMD
(as defined above) if:
(a) at any time a material misrepresentation is made or uncovered, or
(b) any ambiguity, non-clarity and/or apparent mistake is/are determined
by the Airline.
Such misrepresentation/improper response shall lead to the disqualification of the
Applicant / Bidder.
D. Save and except as provided in this tender document, the Airline shall not
entertain any correspondence with any applicant / bidder in relation to the
acceptance or rejection of any bid.
12. Undertaking by the Bidder
A. It shall be deemed that by submitting the bid, the Applicant /Bidder has:
i. made a complete and careful examination of the bid document;
ii. received all relevant information requested from the Airline;
iii. accepted the risk of inadequacy, error or mistake in the information provided
in the bid document or furnished by or on behalf of the Airline; and
iv. Agreed to be bound by the undertakings provided by it under and in terms
hereof.
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Indemnity
It shall be deemed that by submitting the bid, the Applicant/ Bidder agrees
and releases the Airline, its employees, agents and advisers, irrevocably,
unconditionally, fully and finally from any and all liability for claims, losses,
damages, costs, expenses or liabilities in any way related to or arising from
the exercise of any rights and / or performance of any obligations hereunder
and/ or in connection with the bidding process, to the fullest extent permitted
by applicable law, and waives any and all rights and / or claims it may have
in this respect, whether actual or contingent, whether present or in future.
Modification and Withdrawal of Bids
A. The Applicant / Bidder may modify, substitute or withdraw its bid after
submission, provided that written notice of the modification, substitution or
withdrawal is received by the Airline prior to last date of submission of bid.
No bid shall be modified, substituted or withdrawn by the applicant / bidder on
or after the last date of submission of bid.
B. The modification, substitution or withdrawal notice shall be prepared, sealed,
marked, and delivered in accordance in this document with the envelopes being
additionally marked “MODIFICATION”, “SUBSTITUTION” or
“WITHDRAWAL”, as appropriate.
C. Any alteration / modification in the bid or additional information supplied
subsequent to the last date of submission of bid, unless the same has been
expressly sought for by the Airline, shall be disregarded.
D. Bids for which a notice of withdrawal has been submitted in accordance with
this clause above shall not be opened by the Airline.
E. Withdrawal of a Bid during the interval between the deadline for submission
of Bids and the expiration of the period of Bid Validity specified herein result
in the forfeiture of the EMD.
Applicants/bidders are advised that pre-qualification of applicants will be entirely at
the discretion of the Airline. Applicants will be deemed to have understood and agreed
that no explanation or justification on any aspect of the bidding process or selection
will be given by the Airline.
Property of the Airline
All documents and other information supplied by the Airline or submitted by any
applicant / bidder pursuant to this tender document shall remain or become the property
of the Airline. Applicants / bidders are to treat all information as obtained by it pursuant
to this Tender as strictly confidential and shall not use it for any purpose other than for
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preparation and submission of their bids. The Airline will not return any bid or any
information provided along therewith.
Termination of the Contract
In the event of default or breach of any condition of the Contract by the Successful
Bidder, and as per the conditions mentioned in the Contract, Air India reserves the right
to terminate the Contract as per the provisions mentioned and to claim damages from
the Successful Bidder, and also reserves the right to award the contract to another third
party at the cost and risk of the Successful Bidder.
Price negotiation
As it is not the general norm for Air India to carry out price negotiations following
evaluation of the Financial Bid, the applicants / bidders are advised to submit their best
and final quotes in response to the Tender document. Air India however, reserves the
right to carry out negotiations in exceptional cases with the Successful Bidder.
Validity of prices
The Minimum Assured Business/Revenue quoted in the “Financial Bid” shall remain
as a bench-mark of the contract.
Corrupt or Fraudulent Practices
The Airline will reject a proposal for award if he determines that the Bidder
recommended for award has engaged in corrupt or fraudulent practices in competing
for the contract in question. The Airline will declare the firm ineligible, either
indefinitely or for a stated period of time, to be awarded a contract by Air India Limited
if it at any time determines that the firm has engaged in corrupt or fraudulent practices
in competing for the Contract, or during execution. AI may also declare a bidder
ineligible either indefinitely or for a stated period of time, to be awarded a Contract by
if it at any time determines that the bidder has engaged in corrupt or fraudulent practices
in competing for the Contract, or during execution, or has violated any of the terms of
the tender process being conducted under this Bid Document.
(a) “corrupt practice” means behavior on the part of officials in the public or
private sectors by which they improperly and unlawfully enrich themselves
and/or those close to them, or induce other to do so, by misusing the position
in which they are placed, and it includes the offering, giving, receiving, or
soliciting of anything of value to influence the action of any such official in the
procurement process or in contract execution; and
(b) “fraudulent practice” means a misrepresentation of facts in order to influence
a procurement process or the execution of a contract to the detriment of the
Airline or, and includes collusive practice among bidders (prior to or after bid
submission) designed to establish bid prices at artificial non-responsive levels
and to deprive the Airline or of the benefits of free and open competition.
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Governing law and Jurisdiction
This bid document and the entire bidding process shall be governed by and
construed in accordance with the laws of India. Any dispute or difference
whatsoever arising out of and/or in connection with this Tender document and
the Contract shall be subject to the exclusive jurisdiction of the competent
courts in Delhi (India) only.
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Annexure A : Integrity Pact
[Attached as a separate document]
Annexure B : Form of Contract (General Sales Agent Agreement)
Sample Draft
[Attached as a separate document]
Note: The form of the agreement attached as annexure is a
generic format, and the Airline may, prior to execution of the
agreement, make such changes to the format, as may be
required by the Airline in its sole discretion, including without
limitation changes specific to a particular country.