personnel management - overview

8/9/2019 Personnel Management - Overview

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Personnel ManagementPersonnel Management



OrganizationOrganization ±± Structured grouping of Structured grouping of individuals into unified and commonindividuals into unified and common

effort.effort. InformalInformal ±± loosely knitloosely knit

FormalFormal ±± highly formalised authorityhighly formalised authorityrelationship, prescribed workrelationship, prescribed workbehaviorbehavior



Nature of organizationNature of organization

SmallSmall ±± largelarge

SimpleSimple -- complexcomplex



Organizational objectivesOrganizational objectives

Relatively constantRelatively constant

ModifiedModified ±± changing needs andchanging needs andcircumstancescircumstances

MultipleMultiple



Importance of objectivesImportance of objectives

Human are goal directed.Human are goal directed.Organizational goal invest work withOrganizational goal invest work withmeaningmeaning

Objectives serve as standards forObjectives serve as standards formeasurementmeasurement

Setting and acceptance leads to coSetting and acceptance leads to co--

operation & cooperation & co--ordination and self ordination and self ±±regulated behaviorregulated behavior

Serve as guidelineServe as guideline



A well run organization works out a setA well run organization works out a setof rules called policies, programmes,of rules called policies, programmes,

rules, regulations, procedures orrules, regulations, procedures orguideline and sanction to achieve itsguideline and sanction to achieve itsgoalsgoals

Purpose :Purpose :

Not to restrict creativityNot to restrict creativity

Assist in accomplishmentAssist in accomplishment



ResourcesResources -- 4 Ms4 Ms

MoneyMoney

Material (raw /semi manufactured)Material (raw /semi manufactured)

Machinery (fixed assets and plants)Machinery (fixed assets and plants) menmen



People at workPeople at work ± ± Human Factor Human Factor

InterInter--relatedrelated

InterInter--dependentdependent

InteractingInteracting

Physiological, psychological,Physiological, psychological,

sociological and ethical componentssociological and ethical components



DiversityDiversity

SimilaritiesSimilarities ±± DissimilaritiesDissimilarities

NeedsNeeds

DrivesDrives GoalsGoals

ExperienceExperience

TraitsTraits MotivesMotives



Central ResponsibilityCentral Responsibility

CoCo--ordinate resourcesordinate resources

Combined effortsCombined efforts

Behavior and performance (self Behavior and performance (self /others) /others)

Organizational & Individual needsOrganizational & Individual needs



RelationshipsRelationships

Management & workersManagement & workers

Between workersBetween workers

Between managerial personnelBetween managerial personnel With members of organization & With members of organization &

communitycommunity



Importance of PersonnelImportance of Personnel

ManagementManagement Social SignificanceSocial Significance ±± social needs, balancesocial needs, balance

demanddemand ±± supply, suitable employmentsupply, suitable employmentleading to psychological satisfactionleading to psychological satisfaction

Professional significanceProfessional significance ±± EmployeeEmployeedignity, healthy relationship fordignity, healthy relationship for

effectiveness, Improving skills andeffectiveness, Improving skills andcapacity, correcting errors of wrongcapacity, correcting errors of wrongpostings and proper reallocation of work.postings and proper reallocation of work.



Significance for individual enterpriseSignificance for individual enterprise

±± Right attitude, effective utilizationRight attitude, effective utilizationof resources, securing willing coof resources, securing willing co--operation of employeeoperation of employee



Personnel ManagementPersonnel Management

The field of management which dealsThe field of management which dealswith planning, organizing, leadingwith planning, organizing, leadingand controlling of various operativeand controlling of various operativefunctions of procuring, developing ,functions of procuring, developing ,maintaining and utilizing labour forcemaintaining and utilizing labour forceso as to achieve objectives of so as to achieve objectives of

organization, personnel andorganization, personnel andcommunitycommunity



It is the process of attracting,It is the process of attracting,retaining & motivating involving allretaining & motivating involving allmanagermanager ±± line and staff line and staff



StakeholdersStakeholders

OwnersOwners

EmployeesEmployees

CustomersCustomers CreditorsCreditors

CommunityCommunity

SuppliersSuppliers GovernmentGovernment



Establishing HR¶s RoleEstablishing HR¶s Role

StrategicStrategic

LegalLegal

OperationalOperational

Strategic

Tactical

AdviseControl

Business

Partner Consultant

Administrative

SupportPolicy

Policeman



RoleRole

Conscience role of humanitarianConscience role of humanitarian

CounsellorCounsellor

MediatorMediator SpokespersonSpokesperson

Problem solverProblem solver

Change agentChange agent

Support to line functionSupport to line function

Last stopLast stop



Personnel RolePersonnel Role ±± Advisory, T&D,Advisory, T&D,Manpower planning andManpower planning andMeasurement and assessment of Measurement and assessment of

individual and group behaviorindividual and group behavior Welfare RoleWelfare Role -- Research inResearch in

personnel and organizationalpersonnel and organizational

problems, managing servicesproblems, managing services(Canteen, Bus etc.) and Group(Canteen, Bus etc.) and Groupdynamicsdynamics



Administrative Roles : Time keeping,Administrative Roles : Time keeping,Salary and Wage administration,Salary and Wage administration,Maintenance of records, ManMaintenance of records, Man--machine relationship.machine relationship.

FireFire--Fighting : Grievance handling,Fighting : Grievance handling,Settlement of disputes, HandlingSettlement of disputes, Handling

disciplinary action, Collectivedisciplinary action, Collectivebargaining etc.bargaining etc.



HR¶s strategic contributionHR¶s strategic contribution

IndependentIndependent

IntegratedIntegrated

An AddAn Add--onon



Integration of interestIntegration of interest

EmployeesEmployees

RecognitionRecognition

DevelopmentDevelopment

Economic securityEconomic security

Interesting workInteresting work

Safe, healthySafe, healthy

working conditionworking condition Acceptable hoursAcceptable hours

of workof work

ManagementManagement

Lowest unit personnelLowest unit personnelcostcost

Maximum productivityMaximum productivity

Available & stableAvailable & stableemployeesemployees

Employees loyaltyEmployees loyalty High employee moraleHigh employee morale



Alignment with corporate Life Cycle Alignment with corporate Life Cycle

Time

Productivity

Startup

Growth

MaturityDecline



Qualities of Personnel Manager Qualities of Personnel Manager

Creative thinkerCreative thinker

Problem solving techniquesProblem solving techniques

Sense of vocation and faith inSense of vocation and faith inhumanityhumanity

Leadership, social responsibility andLeadership, social responsibility andsocial justicesocial justice

Integrity to invoke faithIntegrity to invoke faith Capacity of persuasion, patience andCapacity of persuasion, patience and

tolerancetolerance



Friendly, approachableFriendly, approachable

InitiativeInitiative

Readiness to coReadiness to co--operateoperate Promptitude in giving feedbackPromptitude in giving feedback



Skills & Competencies in HRSkills & Competencies in HR

Depend on HR roleDepend on HR role

Eg Marketing Skill : To sell HR servicesEg Marketing Skill : To sell HR services& obtain recognition of HR¶s& obtain recognition of HR¶s

contribution.contribution.Organization DesignOrganization Design ±± To facilitateTo facilitate

change to structurechange to structure

Core, Specific skill, Knowledge & Core, Specific skill, Knowledge & experience.experience.

Evidence of CompetenceEvidence of Competence ±± behavioralbehavioraldescriptors.descriptors.

Identifying skill gaps and future needsIdentifying skill gaps and future needs



Functional areas of PersonnelFunctional areas of Personnel

ManagementManagement

Organizational Planning andOrganizational Planning andDevelopmentDevelopment

It is concerned with division of allIt is concerned with division of alltasks to be performed intotasks to be performed intomanageable and efficient units andmanageable and efficient units andproviding for their integrationproviding for their integration



Staffing and DevelopmentStaffing and Development

-- Analyzing present and futureAnalyzing present and future

vacancies due to retirements,vacancies due to retirements,discharges, transfer, promotions, sickdischarges, transfer, promotions, sickleave etc.leave etc.

-- Attracting qualified and competentAttracting qualified and competentpersonnel, identifying their sourcespersonnel, identifying their sourcesand attract large number of potentialand attract large number of potential

applicantsapplicants-- Development of selection policies,Development of selection policies,procedures and evaluation of potentialprocedures and evaluation of potentialemployees in terms of jobemployees in terms of jobs ecifications ecification



Training and DevelopmentTraining and Development

A process concerned with increasingA process concerned with increasingthe capabilities of individuals /the capabilities of individuals /groups so that they can contributegroups so that they can contribute

effectively towards achievement of effectively towards achievement of organizational goals.organizational goals.

-- Determine training needs at all levelsDetermine training needs at all levels

-- Self initiated activitiesSelf initiated activities



Compensation, Wage and SalaryCompensation, Wage and Salaryadministrationadministration

Job evaluationJob evaluation

Wage and Salary program (ability of Wage and Salary program (ability of organization to pay, cost of living,organization to pay, cost of living,

supply and demand condition of supply and demand condition of labour, wage and salary in otherlabour, wage and salary in otherorganizationorganization

Incentive (Monetary and nonIncentive (Monetary and non--monetary)monetary)

Performance appraisal & motivationPerformance appraisal & motivation



Employee services and benefitsEmployee services and benefits

-- Safety ProvisionSafety Provision

-- Employee counsellingEmployee counselling

-- Medical servicesMedical services

-- Recreational and other welfareRecreational and other welfare

activitiesactivities-- Fringe benefits and supplementaryFringe benefits and supplementary

itemsitems

Employee recordsEmployee recordsQualifications, interest, aptitude,Qualifications, interest, aptitude,

performance, results of performance, results of test/interviews, leave promotions,test/interviews, leave promotions,

rewards/punishmentrewards/punishment



Labour relationsLabour relations

-- Grievance handling policyGrievance handling policy

-- Rules & regulations for discipline.Rules & regulations for discipline.-- Acquire and comply with labour lawsAcquire and comply with labour laws

and acquaint line managers withand acquaint line managers with

provisions directly concerned withprovisions directly concerned withorganizationorganization



Personnel Research and AuditPersonnel Research and Audit

--A

systematic inquiry into anyA

systematic inquiry into anyaspect of aspect of broad questionbroad question of how toof how tomake moremake more effectiveeffective organizationorganizationpersonnel programmes.personnel programmes.

-- Procedures, policies & findingsProcedures, policies & findingssubmitted to top executivesubmitted to top executive

-- DataData about quality, wages,about quality, wages,productivity, grievances, absenteeismproductivity, grievances, absenteeismlabour turnover, strikes, lock outs,labour turnover, strikes, lock outs,accidents to top management.accidents to top management.

-- Morale & attitudeMorale & attitude surveyssurveys



Perception of HRPerception of HR

IneffectiveIneffective ±± effectiveeffective

InefficientInefficient ±± efficientefficient

UnawareUnaware ±± responsiveresponsive

RemoteRemote ±± friendlyfriendly

Self containedSelf contained ±± Aware of businessAware of business

SeparateSeparate ±± Integrated with businessIntegrated with business

Pace followerPace follower ±± Pace setterPace setter

Adds nothingAdds nothing ±± contributes tocontributes tobusinessbusiness

personnel management - overview

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