• Skype is a free voice over IP service and instant messaging client developed by Microsoft Skype division.

• The service allows users to communicate with peers by voice using a microphone, video by using a webcam and instant messaging over the internet.

• Registered users of Skype are identified by a unique Skype Name, and may be listed in the Skype directory. Skype allows these registered users to communicate through both instant messaging and voice chat..

• The reason that I use this is to contact friends up and down the country.

• This saves me phoning or texting them, where I can just video chat them.

Operating Systems

• Windows • IOS• Blackberry• Android• PSP• PSVita• Xbox One

Advantages And Disadvantages

•Better to see people live

•Cheap Or free

•Chat to friends

•Can be used right across the world

•Privacy

•Security

•Need internet access

•Other person needs Skype

•Signal could be down.

•Apple communities is a site that allows people to access to post about anything related to apple products.

•Post problems and find a resolution to your problem.

•Talk to professionals in the business.

•Pin board for all information about new and old apple products.

•Accessible all over the world.

•I use this site because I have had a few issues with my apple products and I used that site to help me through my problem.

This is what the website looks like which shows the question or problem that apple product users have posted. It gives the detail of what its about and the time and date when posted.

If it has been replied to by anybody the user will be notified either on the site or email.

Advantages And Disadvantages•Always open to anybody

•Apple staff and employees will post comments and try and help out product users.

•Always help on the site if you need it at anytime.

•If the issue is not resolved it can be passed onto the technical support team to take further.

•Site may crash with the amount of users on at 1 time.

•May not always get a reply.

•Replies may take a few days or weeks.

•Posts and replies may still not fix your problem.

• Aol is 1 of the major email sites.

• Access email from all over the world.

• Aol.co.uk – link it can be accessed from

• Offers news and weather right on the home page.

• Very high filters for spam

• Can be accessed on mobile phone, laptop and PS4 and Xbox One

• I use AOL to send and receive emails from friends, family and companies.

Advantages And Disadvantages•Can be accessed day and night, all over the world.

•Easy to use and maintain

•Free service

•Spam can be a problem

•Systems do go down frequently

•Not much design to interface

• SMS (Short Messaging Service)

• SMS is a text messaging service of the phone, web or mobile communication system (Ipad Or Mac)

Providers Include:• 3• O2• Vodafone• Orange/ T-Mobile/ EE• Verizona (US)

• I use SMS to text my friends and family, even across the world.

This keyboard is the standard on most phones.

Advantages And Disadvantages•Fast and easy to use

•Cheap – if on package of allowances

•No hassle

•Can be expensive if no packages on mobile account

•If systems are down, messages are delayed.

•privacy

• Imessage is a free messaging service provided by apple.

• MMS messages are cheaper and easier to send over imessage.

• All apple products are linked with the service – Iphone, Mac, Ipod.

• It allows group chats with other apple product users.

• I uses Imessage to contact my friends who have iPhones and who can access Imessage.

Advantages And Disadvantages•Free

•Provided by apple so will be a good standard.

•Quick and easy to set up

•Apple system goes down a lot

•You need a apple product

•You need internet for the service.

• Gateshead college use a VSE (Visual Learning Environment) for students to access work and data for the course.

• All students have access to this service

• Student number and password needed

• Only to be accessed by GHC students.

• I use Moodle to get access to college worksheets and resources.