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    Performance Appraisal :

    Performance Appraisal (PA) refers to all

    those procedures that are used toevaluate the personality, performance,

    potential of a Individual or a group.

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    Relationship between job analysis and

    performance appraisal:

    Job analysis performance performance

    standards appraisal

    Describes work

    & Personnel

    Requirement

    Of a particular

    job

    Translate job

    Into levels of

    To acceptable

    Or unacceptable

    performance

    Describes the

    Job relevant

    strengths andweakness of

    Each individual

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    Characteristics

    It is a step by step process.

    It examine the employee strength

    and weaknesses.

    Scientific and objective study

    Ongoing and continuous process

    Secure information for making

    correct decisions on employees

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    Needs and Objectives:

    Provide feedback about employees.

    Provide database.

    Diagnose the S & W of individuals

    Provide coaching, counseling, career planningto subordinates.

    Develop positive relation and reduce

    grievance. Facilitates research in personnel management.

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    Appraisal Benefits

    For Employees :

    1. Direction

    2. Feedback3. Input

    4. Motivation

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    Appraisal Benefits

    For Company :

    1. Documentation

    2. Employee Development3. Feedback

    4. Legal Protection

    5. Motivation System

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    Steps in performance appraisal

    Establishing job standards

    Designing an appraisal programme

    Appraise performance

    Performance interview

    Use appraisal data

    For appropriate purpose

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    Setting

    performance

    standards

    Communicating

    standards

    Measuring

    standards

    Comparing

    standards

    Discussing

    results

    Taking corrective

    standards

    Process of PA :

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    What to evaluate? (Philip Model)

    Problemchildren

    Planned

    separation

    Stars

    Social

    citizen

    L H

    L

    Potential

    Performance

    H

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    Essentials of an effective appraisal system

    Mutual trust Clear objectives Standardizations Training

    Job relatedness Documentation Feedback and participation Individual differences

    Post appraisal review Review and appeal

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    Performance Appraisal Methods

    1. Individual Evaluation Methods

    i. Confidential Report

    ii. Essay Evaluation

    iii. Critical Incidents

    iv. Checklists

    v. Graphic Rating Scale

    vi. Behaviorally Anchored rating Scale

    vii. MBO

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    Ex: A fire, sudden breakdown, accident

    Workers Reaction Scale

    A informed the supervisor immediately 5

    B Become anxious on loss of output 4C tried to repair the machine 3

    D Complained for poor maintenance 2

    E was happy to forced test 1

    Critical Incident method

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    BARS( behaviorally Anchored rating scale)

    Step 1. Identify critical incidents

    Step 2. Select performance dimension

    Step 3. Retranslate the incidents

    Step 4. Assign scales to incidents

    Step 5. Develop final instrument

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    MBO Process

    Set organizational goals

    Defining performance target

    Performance review Feedback

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    Problems in performance appraisal

    1. Central Tendency Error

    2. Contrast Error

    3. False Attribution

    4. Halo Effect

    5. Leniency Error

    6. Perceived Meaning

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    7. Recency Error

    8. Severity Error

    9. Stereotyping

    10. Lack of Documentation

    11. Inadequate Feedback

    12. Poor Leadership Training

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    Essentials of an effective appraisal system

    Mutual trustClear objectivesStandardizationsTraining

    Job relatednessDocumentationFeedback and participationIndividual differences

    Post appraisal reviewReview and appeal

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