people, process and partnerships

People, Process And Partnerships: The Key To Digital Transformation

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P E O P L E , P R O C E S S A N D PA RT N E R S H I P S : T H E K E Y TO D I G I TA L T R A N S FO R M AT I O N

Empower your people with the right training

and technology to drive business growth


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Introduction

Chapter 1: Is your technology plan compatible with your workforce?

Chapter 2: Turn your workforce into data defenders

Chapter 3: Ensure transformation doesn’t slow your operation down

Chapter 4: How to simplify the digital transformation journey

Chapter 5: Is your network robust enough to work anywhere?

Conclusion

Table of Contents


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Digitisation is transforming organisations across the world. From the way we work, to where and when we work, digital is changing every business, big and small.

At the heart of this transformation is the relationship between technology and your team.

Because even the best technology in the world is redundant if you don’t train people to use it.

It’s important to look at technology and your workforce not as separate entities but as one force driving innovation and business growth.

By digitising your business, your organisation will benefit from greater security, more streamlined business processes, minimised downtime and enhanced flexibility.

Before we get to the benefits of digitalisation, let's start with the most important asset in your company – your people.

In this eBook, we’ll look at why it’s critical to empower your people with the right training and technology to drive business value and growth. We’ll provide insight into how Fuji Xerox can give you the tools to put power back into the hands ofyour team.

We believe that when people and technology grow together you can transform your entire organisation.

People runbusinesses,not robots.

Introduction

“Worldwide spending on Digital Transformation will reach $2.3 trillion in 2023.”*

*https://www.idc.com/getdoc.jsp?containerId=prUS45612419


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Track your results

Show how much time automating workflows can save. Look for other business processes that can be automated.

Never stop training

Technology never stops changing. Continually training your team is a valuable investment in their skills and their sense of belonging.

Look future forward

Your digital transformation isn’t just about your people and your technology; it’s also about the way you look. Make sure your office doesn’t look like it’s stuck in the past.

Digital transformation isn’t just for big corporations. It’s for every business.

But moving to a digital first mindset is not an overnight upgrade; it takes time, planning and commitment.

A great place to start your transformation is by being clear about your expectations.

Start with a clear plan

“ASEAN SMEs contribute to more than 50% of ASEAN’s combined GDP and represent 99% of the region’s enterprises. But 45% of these enterprises lack an understanding of digital technology.”*

Chapter 1: Is your technology plan compatible with your workforce?

*https://www.channelnewsasia.com/news/commentary/asean-economic-community-digital-economy-smart-cities-network-11105740?cid=h3_referral_inarticlelinks_24082018_cna

Put together a list of achievablebusiness goals that can be easily tracked

Set goals:

Reassure workers thatdigitisation is there

to help them,not replace them

Get your staff involvedin suggesting

cost-saving ideas

Communicate: Collaborate:


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“Human errors are known to be one of the highest causes of data breaches.”*

Update and upgrade

Dated or outmoded technology can expose your business to security risks.If overlooked or unreported, these issues can open gateways for hackers to gain access to your entire network and take hold of business-critical data.

Have clear policies

Be clear and upfront about what type of printing is allowed and is not allowed in the office. These kinds of protocols put you in control of how printers are accessed and used, minimising potential security threats.

Educate and inform

It’s important to train everyone on the full capability of your printer. Many devices have single touch functions that reduce the number of steps in sending and receiving documents or sharing and storing files on premise or in the cloud.

Keep one eye on the future

Businesses that have been early adaptors to digital transformation will have a true competitive advantage. By choosing the right devices to manage a growing workflow, increased data and automation, you’ll be well placed to mitigate the risk of data breaches.

We don’t think it’s quite as simple as putting allthe blame on employees.

Your automation platform should be intelligentand intuitive enough to help you avoid errorsand robust enough to block any attempts atdata breaches.

Choose the right document and data management system, so that you can track where, when, and by whom your documents have been accessed.

A quick audit of your automation technology and your data needs will enable you to find the gaps that need to be filled to help implement security improvements.

Chapter 2: Turn your workforce into data defenders

*https://theonebrief.com/asia/post/hiring-for-the-future-how-can-asia-win-the-talent-war/


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According to IDC, 60% of Asia’s top 1,000 enterprises will have placed digital transformation at the center of their corporate strategies.*

One of the great surprises about digital transformation is that technology actually brings us closer together. It changes the way peoplework across departments and regional offices.It also changes how you work with your partners and your customers.

To that end, it’s vital that your technology experience is as robust and responsive asyour staff.

Having the right hardware can be critical to the technology experience. For instance, Fuji Xerox Multifunction printers deliver key operating information like preemptive alerts, usage dataand resource information.

Automating business processes and adding intelligent systems will minimise downtime while maximising productivity and profit margins.

Digitisation is a process not an end point. And like any process, it takes time.

No doubt your organisation has well established and efficient ways of doing things that run on your legacy platforms. Changing all that takes time.

What’s important is to shift to a digital first mindset while avoiding downtime, disruption and data breaches.

Transformation ends isolation

Chapter 3: Ensure transformation doesn’t slow your operation down

*https://blog.bosch-si.com/digital-transformation/asia-leads-the-world-in-digital-transformation/


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“The key to digital transformation is re-envisioning and driving change in how the company operates. That’s a management and people challenge, not just a technology one”.

– Capgemini Consulting


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“70% of companies either have a digital transformation strategy in place or are working on one.”*

Moving more of your paperwork to digital documents isn’t the end.

It’s the beginning.

Digitising paper-based records is often the first step in implementing a digital document workflow. Allowing the right people to share, edit and act on digitised information. This access to the document should be across all markets and accessible on all types of devices.

Search and retrieval

Locating andprocessinginformation

Data security

Here’s a quick look at what digital document workflow entails, besides the basics of digitising documents:

The first step in an effective digital document workflow is the capturing of inbound information and data in documents, before storing the data in an existing business application software.

This eliminates time-consuming data entry. It also allows for the scanning of information and automatic transmitting and storing of data in a cloud-based platform.

When all your data and documents are digitised,an enterprise content management system will store all your documents while offering easy retrieval capabilities.

Scanned copies of documents are always safer than paper based documents. Not only are digital documents protected with passwords to limit access, they’re also easy to track when and by whom they were seen.

Chapter 4: How to simplify the digital transformation journey

*https://www.zdnet.com/article/survey-despite-steady-growth-in-digital-transformation-initiatives-companies-face-budget-and-buy-in/


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The office isn’t what it used to be. Or should we say it isn’t where it used to be.

Today’s workforce is mobile. And your data has to be too.

That means anywhere access to data. But not to everyone.

You’ll need to make sure that your data management systems will be able to control access while providing users with a streamlined, consistent experience no matter where they are or what device is being used.

To truly speed your transition, businesses need ultra-secure, paper to cloud print solutions that are seamless, intuitiveand secure.

As your workforce goes borderless, you’ll need a borderless, always-on platform that ensures employees can work free from interruption. That empowers everyone across the company to innovate without risk and make digital transformation happen.

That might sound like a tall order, but with Fuji Xerox you’ll be able to speed your transition to true mobility.

Across multiple regions, languages, platforms, Fuji Xerox opens up the potential for the truly borderless office.

Chapter 5: Is your network robust enough to work anywhere?

“70% of people globally work remotely at least once a week.”*

*https://www.cnbc.com/2018/05/30/70-percent-of-people-globally-work-remotely-at-least-once-a-week-iwg-study.html


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When your team and your tech work together amazingthings happen.

We’ve spent a lot of time talking about what digitisation can do for your organisation. And from cost savings to added security, flexibility and scalability the rewards should be obvious.

But what we think is the greatest advantage is freedom.

Freedom from cyber threats. Freedom from downtime. Freedom from a complicated print experience. Freedom from the office.

As a leader in innovative office technology, Fuji Xerox is rooted in an understanding of how you work and what your business needs to succeed.

Grounded in the belief that office automation solutions should work for everyone, we are here to turn your Information Technology into solutions that save money, increase productivity and make work better for everyone.

Giving you, your team, and your customers the freedom to do more.

If you’d like to find out more about the Fuji Xerox advantage, we’d be happy to talk.

Contact any Fuji Xerox representative to get started.

Conclusion

© Fuji Xerox Co. Ltd. All rights reserved.Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.

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