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STUDENT GUIDE FOR INTERNATIONAL STUDENTS UNIVERSITY OF OTTAWA TELFER SCHOOL OF MANAGEMENT International Exchange Programs BCom / MBA 2013-2014 www.telfer.uottawa.ca

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STUDENT GUIDE FOR INTERNATIONAL STUDENTS

UNIVERSITY OF OTTAWA TELFER SCHOOL OF MANAGEMENT

International Exchange Programs

BCom / MBA 2013-2014

www.telfer.uottawa.ca

WELCOME TO THE UNIVERSITY OF OTTAWA,

CANADA

Student Services Centre Telfer School of Management

Desmarais Building, room 1100 55 Laurier Avenue East

Ottawa, Ontario K1N 6N5 B CANADA

tel. 613-562-5800 ext 4707 fax 613-562-5167

E-mail: [email protected] Website: www.telfer.uottawa.ca

Staff

Sylvie Séguin-Jak Director

Valérie Massé

Academic Advisor

Vacant position Academic Assistant

International Exchange Programs Office Hours

Monday to Friday 8:45 am - 4:30 pm

TABLE OF CONTENTS - STUDENT GUIDE 2013 - 2014 1. The Student Services Centre, STEPS TO FOLLOW .......................................................................... 1

Transcripts .................................................................................................................................... 3 uoZone .......................................................................................................................................... 4

2. ACADEMIC YEAR .......................................................................................................................................5 3. HOUSING ...................................................................................................................................................... 6

Residence ....................................................................................................................................... 7 Rates ...............................................................................................................................................8 Payment .........................................................................................................................................8

4. HOW TO GET TO THE UNIVERSITY ................................................................................................ 9 5. COURSE SELECTION ............................................................................................................................. 10

Timetable ..................................................................................................................................... 10 Course Sections .......................................................................................................................... 11 Course Selection ........................................................................................................................ 12 Withdrawal from a Course .................................................................................................... 13 Grading System .......................................................................................................................... 14

6. MEDICAL INSURANCE PLAN (UHIP) ............................................................................................. 14 7. E-MAIL ADDRESS ..................................................................................................................................... 15 8. FINANCIAL AID / STUDENT AUTHORIZATION ........................................................................ 15 9. IMPORTANT PHONE NUMBERS AND E-MAIL ADDRESSES ................................................ 16 10. TEMPORARY ACCOMMODATION .................................................................................................. 18

Residence Hotels ....................................................................................................................... 18 Hotels/Inns .................................................................................................................................. 18 Cost of the Canadian Dollar ................................................................................................... 19

11. ABOUT THE UNIVERSITY OF OTTAWA ...................................................................................... 20

Sports Services and Fitness .................................................................................................... 21 Recreation .................................................................................................................................. 22 Health Services ......................................................................................................................... 22 Computer Facilities ................................................................................................................. 23 Logon Process and wireless access...................................................................................... 24

12. MAY WE SUGGEST... ............................................................................................................................. 25

Banking ....................................................................................................................................... 25 Drugstore / Fax Services ......................................................................................................... 25

Stores ........................................................................................................................................... 25 Audio-Visual and Reprography ........................................................................................... 26 Computing and Communication Services ........................................................................ 26 Library ......................................................................................................................................... 26 Bookstores .................................................................................................................................. 27 Photocopying ............................................................................................................................. 27 Food Services & Pubs ............................................................................................................. 28 Media ........................................................................................................................................... 28 Miscellaneous ............................................................................................................................ 28

13. ABOUT OTTAWA .................................................................................................................................... 30

Climate & Clothing ................................................................................................................. 30 Restaurants ................................................................................................................................. 31 Bars & Clubs ............................................................................................................................. 32 Museums and Galleries .......................................................................................................... 32 Movies ......................................................................................................................................... 34 Theatres ...................................................................................................................................... 34 Radio Stations ........................................................................................................................... 35 Transportation .......................................................................................................................... 35 Festivals ...................................................................................................................................... 36

14. MISCELLANEOUS ON LIVING IN OTTAWA .............................................................................. 38 Budget .......................................................................................................................................... 38

Public Holidays ......................................................................................................................... 38 Fax Machine Service ............................................................................................................... 38 Must be seen .............................................................................................................................. 38

USEFUL LINKS.....................................................................................................................................................40 MAP OF CAMPUS................................................................................................................................................41

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STUDENT GUIDE FOR INTERNATIONAL STUDENTS TELFER SCHOOL OF MANAGEMENT EXCHANGE PROGRAMS

BCom and MBA Programs

1. STEPS TO FOLLOW Steps to Follow Before your Arrival 1. Upon receipt of your letter of admission, apply for your student visa (if applicable) at the

nearest Canadian Embassy http://www.cic.gc.ca/english/study/study.asp.

2. Send us your course selection by email at [email protected] or by fax at 613-562-5167 by completing the course registration form. Pay the compulsory University health insurance by bank transfer (or in person at Infoservice upon your arrival on campus).

3. If you have been granted a room in Marchand residence, send your deposit to reserve it to the

Housing Services before the deadline mentioned on your acceptance letter. 4. Your Contract for Residence will be sent to you in June/November. Please return this contract to

Housing Services as soon as possible and indicate the date that you have sent your deposit. Your deposit will be deducted from your total amount of rent. If you wish to stay in Ottawa before the available date of your room at the Residence in August or January, you can stay at the International Youth Hostel. You can contact them at 613-235-2595 or through their website at www.hihostels.ca.

For more information: http://www.hostelworld.com/findabed.php/ChosenCity.Ottawa/ChosenCountry.Canada?

source=googleadwordsothernationalities&gclid=CLWInabSl6gCFUMUKgodeGJ8DQ Please note that Housing Services could also request proof of immunization (vaccinations) upon your arrival (if applicable to your Home country).

5. International Exchange students must meet with Ms Valérie Massé upon arrival if their course selection is incomplete.

Steps to Follow upon your Arrival 1. Upon your arrival to the Ottawa International Airport, Train or Bus stations in the Fall, please

look for our University of Ottawa Welcome Booth. They will be pleased to give you useful information about Ottawa and the University, and help you find your way to your accommodation.

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2. After you leave your baggage at your residence or apartment, it is important to come to our Student Services Centre immediately to pick up your orientation schedule. If you arrive in the evening, please come to our office (Desmarais Building, room 1100) the next morning. We will book your appointment (if applicable) as close as possible to your arrival time and confirm to you in person the time and date of your appointment for your course selection. Bring your final marks with you. For rooms in the halls of residence, please go to the Main Residence Complex (90 University Street) if you arrive after office hours. This residence is open 24 hours, 7 days per week. Bring a copy of your contract with you.

3. Attend the compulsory information session and campus tour. Meet Ms Valérie Massé at the Student Services Centre to complete your course selection and registration forms, if modifications are required. Exchange students can only take business courses (ADM), and cannot register to courses offered by the other Faculties of the University of Ottawa. However, students may be permitted to take French (FLS) or English (ESL) as a Second Language course if places are available.

4. Obtain a student card at InfoService, 75 Laurier Avenue (Tabaret Hall) and a statement of account for UHIP and Housing payment.

5. Students must then return to the Student Services Centre, DMS 1100 with their proof of purchase of UHIP.

6. Purchase your textbooks at the University of Ottawa bookstore, in the University Centre.

Books are shelved by course codes and sections (ex. ADM 2300 section A). Keep your receipts in case you wish to change courses. You may also purchase some used textbooks at Agora bookstore; http://www.agorabookstore.ca/.

Steps to Follow after Registration 1. Once your course selection is approved, you may modify your course selection according to the

dates of the academic calendar. Enrolment in another course will only be possible if places are still available. We recommend that you attend the class before changing it.

B. COM Students (Undergraduate) - Course changes can only be made during the second week of classes. MBA Students full-time (Graduate) - Course changes must be done during the first week of courses via Rabaska.

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All course modifications (add, delete, change of sections, withdrawal) must be done officially on the Modification/Cancellation of Registration form and before the deadlines (check timetable at www.timetable.uottawa.ca). Modification/Cancellation form: http://www.registrar.uottawa.ca/Portals/43/Registrar/REGI3146.pdf For the duration of your studies at the University of Ottawa, it is important to keep the student copy of all transactions made with the University. 2. Free tours:

Morisset Library (Main University library): offered at the beginning of each term. Contact the library for details (613-562-5213).

3. The Student Services Centre will also organize a tour of the Gatineau Hills, a tour of the

Parliament Buildings and other activities for all international exchange students in the Fall. For further social activities please contact:

MSCEG (undergraduate student association) Desmarais Building, 613-562-5800 ext. 4660 www.msceg.ca

Managers Without Borders Desmarais Building, 613-562-5800 ext4573 www.mwb-gsf.com

MBASA (graduate student association) Desmarais Building, 613- 562-5800 ext. 4800 www.management.uottawa.ca/mbasa/

4. If you will be living off campus, please submit your telephone number and your address to the

Student Services Centre. 5. If you need to communicate with your home institution, feel free to leave your letter with Ms.

Valérie Massé and she will fax it or mail it from our office. Transcripts A copy of your transcript will be mailed directly to your university at the end of the semester. Should you require an extra copy, please contact the Infoservice by phone at 613-562-5700 or by e-mail at [email protected] .

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uoZone You can verify your marks, current status, accounts and personal information on the web at http://uozone.uottawa.ca/en/frontpage/. To access this information, students must obtain an initial password from the InfoService Office with proper I.D. You may also get your initial password from the Infoweb website, accessed via uoZone. On the on-line form you will be asked to enter your Social Insurance Number, or S.I.N. Since you will not have a Canadian S.I.N., you can replace these numbers by zeros on the request form. For technical support regarding your uoZone or Infoweb password please contact Technical Support at 613-562-5800 ext 6555. If you have any technical problems or cannot access your account, please complete an online request to get a new password: http://www.ccs.uottawa.ca/cybersos/.

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2. ACADEMIC YEAR 2013-2014

BCOM STUDENTS

(UNDERGRADUATE PROGRAMS)

MBA STUDENTS ONE SEMESTER

(GRADUATE PROGRAMS)

STUDENTS FROM REIMS, ROUEN AND

GRENOBLE ADMITTED TO THE 12-MONTH

PROGRAM

(GRADUATE PROGRAMS)

FALL SEMESTER

Orientation: August 29 and 30, 2013

Term: September 4 to

December 18, 2013

Students must arrive by August 28, 2013

Orientation: August 29 and 30, 2013

Term: September 3 to

December 15, 2013

Students must arrive by August 28, 2013

Must arrive by: August 15, 2013

Orientation Session

August 16, 2013

Registration: On-line, June 2013

Term: August 19 to December 15, 2013

WINTER SEMESTER

Orientation: January 5 and 6, 2014

Term: January 6 to

April 24, 2014

Students must arrive by January 4, 2014

Orientation: January 5 and 6, 2014

Term: January 6 to

April 13, 2014

Students must arrive by January 4, 2014

Term begins on January 6, 2014

MBA Students: courses

will take place from May to end of August

2014

SUMMER SEMESTER

Not Applicable

Not Applicable

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When booking your returning flights, you must respect the dates indicated above. The exam schedule will not be modified if you have an early departure flight. Therefore, you cannot book a flight before the end of the semester. For information about student visas, and the right to work on campus while your stay in Ottawa, please visit the official website of the Canadian Department of Immigration at: http://www.cic.gc.ca

3. HOUSING Due to limited availability, we are unable to guarantee that all students will receive a room in the halls of residence. Therefore, it is advised that you schedule your arrival in Ottawa for mid-August (mid- or end of December) to find off-campus housing. The average price for an unfurnished one bedroom apartment in Ottawa ranges from CAN $550 (15-20 mins from campus) to $1,200 (5 mins from campus), per month.

Off-Campus Housing costs

Approximate cost per month

Single furnished room

$550 - $850

Unfurnished Bachelor apartment (Studio)

$550 and up

Unfurnished One-Bedroom apartment

$750 and up

Unfurnished Two-Bedroom apartment

$900 and up

We advise you to check the list of off-campus housing on our Housing Services website at www.uottawa.ca/students/housing and arrive early to find off-campus accommodation (http://www.uottawa.ca/students/housing/OCH/ ). You can also contact the Off-Campus Housing Office at [email protected]. Their office is located on the main floor of the 90 University Residence Building, 90 University Private (room 145). You can also find housing using Kijiji or Craigslist: www.kijiji.ca www.craigslist.ca

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Halls of Residence Please note that the Main Residence Complex (90 University, Marchand and Stanton) is open 24 hours. Therefore, if you arrive in Ottawa after office hours, please go to 90 University for your keys. Each room in the halls of residence is provided with a bed, a closet, a desk and chair, a wastebasket, a mirror, a medicine cabinet, a bookcase, a billboard and a study lamp. Housing Services supply linen to international students (approximately 60 dollars for eight months). However, all students must bring their own towels and blankets. Rooms are equipped with electrical outlets (120 volts) for radios and televisions, and there is enough room for a small rental refrigerator. Ottawa companies usually charge less than $100 (for 8 months) for the rental of a small fridge. The phone number for renting a small fridge is 1-800-268-2652. Rooms are cleaned weekly and public areas daily. Private telephone lines have been installed in each room and local calls are free. Community kitchens are equipped with a refrigerator, a hot plate and a microwave oven. Please note that pots and dishes are not provided and that no cooking whatsoever is permitted outside the kitchen. A color television set is found in every community lounge. There are two non-co-ed washrooms per floor. Each residence has laundry rooms with card-operated washers and dryers, a large basin and an ironing board. Irons, vacuum cleaners and other large objects may be stored during the academic year. The halls of residence offer excellent security procedures. Reception desks are open 24 hours a day and only residents and their guests are allowed into the buildings. Reception personnel direct telephone calls and distribute mail daily into individual mailboxes. Housing Services 613-562-5885 Brooks Complex 100 Thomas More, suite 308 Email: [email protected] LeBlanc Residence 613-564-5400 45 Louis Pasteur Ottawa, Ontario K1N 9B2 Thompson Residence 613-564-5400 45 University Ottawa, Ontario K1N 9B1

Marchand Residence 613-564-5400 110 University Ottawa, Ontario K1N 9A8 Stanton Residence 613-564-5400 100 University Ottawa, Ontario K1N 9A7 90 University 613-564-5400 Ottawa, Ontario K1N 1H3 Hyman Soloway 613-64-5400 157 Laurier Street Ottawa, Ontario K1N 1K5

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Rates In the fall and winter, four-month rental rates are only available to exchange students. The rates for the rooms in residence for the 2013-2014 academic year are as follows (Cdn$):

Single room in conventional residence

FALL

WINTER

Per semester (4 months)

$ 3,200

$ 3,200

Double room in conventional residence

FALL

WINTER Per semester (4 months)

$ 2,506

$ 2,506

Please note that the last day to pay for Residence Fees without incurring late payment fees is August 29, 2013 for the Fall Semester, and January 4 2014 for the Winter Semester. http://www.residence.uottawa.ca/en/fees11.html Payment Direct payment is convenient and often the easiest method to pay your reservation deposit or your residence fees. If you have an account in a Canadian financial institution, it can all be done by the Internet. Please refer to: www.uottawa.ca/academic/info/regist/fees/pay_e.html You can also convey the following information to your financial institution to have your payment transferred to our account. Make sure to provide your student ID, last and first name. Also, specify ‘Residence’ when paying. Please send us a copy of your transfer order. By fax at: 613- 562-5167 or by e-mail at: [email protected] To guarantee your reservation, you must send a non-refundable $700 (CDN) international money transfer via Travelex payable to the University of Ottawa before May 17, 2013 for the Fall semester and November 8 2013 for the Winter. To make a payment to the University of Ottawa by selecting the Travelex bank-to-bank transfer for international students option, you can either do it through uoZone (http://uozone.uottawa.ca) under My finances or through the link on this page: http://www.financialresources.uottawa.ca/student/payment-method-en This brings you to a secure website where you receive instructions on how to complete the payment to a local bank in your preferred currency. More information about the Travelex transfer is available at: http://www.international.uottawa.ca/docs/TravelexBrochureENG.pdf

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Simply follow the procedure and go to your financial institution to have your payment transferred to the University of Ottawa’s account. You must provide your student number and specify “residence”. Please be advised that the bank will charge fees for every transfer (approx $15 to $25), per transaction. Furthermore, please note that your reservation will be cancelled if the Housing Services do not receive your $700 deposit by May 20 for the Fall session or by November 10 for the Winter session. Since we receive a large number of requests for rooms, your residence will be assigned to you by the Housing Services. We are therefore unable to guarantee you that they can assign you the room of your choice. The residences are strictly for non-smokers. Thompson is alcohol-free. In general, international students are placed primarily in a single room in Marchand, some may be placed in Stanton or Thompson Residences. The Housing Services will mail you your contract in June that will specify the type of room assigned to you, the residence address and rate per semester. Residences are closed during Christmas holidays (December 20 to January 5 inclusively) and will be available for re-occupancy only as of noon, January 6, 2014 at the latest. Each of our residence halls accommodates a large population of diverse young individuals, averaging 17 to 21 years old. Some students find that the elements of cooperation, consideration, compromise and respect for authority demanded by this lifestyle are overly burdensome. If this sounds like you, we strongly encourage you to consider alternative accommodation. Meal plans are optional. You may check these upon arrival at University Centre, room 110. The phone number is 613-562-5893. (http://www.uottawa.ca/students/housing/MealPlan.htm )

4. HOW TO GET TO THE UNIVERSITY UNIVERSITY OF OTTAWA WELCOME BOOTHS Upon your arrival in the Ottawa International Airport, Train or Bus stations, you will find the University of Ottawa Welcome Booths already set up for your service. They will provide you with useful information about the city of Ottawa and the University, and help you find your way to your accommodation in town. Please note that this service will only be offered during the Fall semester. FROM THE OTTAWA INTL. AIRPORT Info Desk: 613-248-2125 http://www.ottawa-airport.ca/index-e.php

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You can take a taxi (about $40.00 CAN) or the OC-Transpo bus, # 97, ($3.25 CAN, exact change is required) and get off at the University campus (Campus Station). The bus, # 97, leaves the airport every 15 minutes until 7:50 p.m.; every 30 minutes afterwards. FROM THE PIERRE-ELLIOTT TRUDEAU INTL. AIRPORT (MONTREAL) Phone: 514-394-7377 or 1-800-465-1213 http://www.admtl.com/ You can take an interprovincial bus (a two-hour ride) to Ottawa. Upon your arrival at the airport, go to the information booth called Greyhound to purchase your ticket. Buses leave every two hours and can drop you off on campus (Laurier station) otherwise you will be dropped off on Catherine street at the bus terminal. Afterwards you can either take the OC-Transpo bus to campus or take a taxi.

5. COURSE SELECTION Timetable The academic year is divided in two: Fall Semester (September to December) and Winter Semester (January to April). Courses last one semester (no courses run for a whole academic year). In order to find out if a course is offered during your semester at the Telfer School of Management, please visit: www.timetable.uottawa.ca. (Click on the left of the screen, Courses offered on Campus, then enter Fall 2013 or Winter 2014 and select Telfer School of Management as Faculty). When you click on a course, you will find the course description including its prerequisite and the course schedule. The classroom location, the names of the professors and any modifications will be available in mid-August. It is essential that you verify this timetable before the start of classes.

After carefully selecting your courses, send us your Registration form and your timetable by fax at 613- 562-5167 or by email at [email protected] as soon as possible in order that we may reserve places for you. All our courses have limited enrolment. We will contact you by email if the courses that you have selected are full or if you do not have the prerequisite for the courses that you have chosen. Please, clearly sign the form. Upon your arrival in Ottawa, please contact our office and we will finalize your course selection if need be. Classes always end 10 minutes earlier than the published time. This allows you to arrive on time for your next class. 3 hour exam. Each 3 credit course has 3 contact hours per week (for 13 weeks) and a final 3 hour exam. Each 1.5 credit or MBA course has 3 contact hours per week (for 6 weeks) and a final

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All Business courses are offered three hours per week in one of the following formats: Two one hour and a half periods per week; or one three-hour period per week. Many undergraduate courses such as ADM 1300 or ADM 1301 have discussion groups (DGD) or labs which you must choose according to your schedule. The lab or discussion groups are compulsory in your program. *Please note that business attire is mandatory when professors request students to make formal business presentations as part of their lectures. Therefore, don’t forget to pack at least one business suit. Course Sections Most courses at the Telfer School of Management are offered in multiple sections. Each section has its own time slot and professor. On your timetable, the section is represented by the letter next to the course code, such as A, B, C, etc. For example: ADM 2343 A is offered Monday from 11:30 to 13:00 and Thursday from 13:00 to 14:30. ADM 2343 E is offered Wednesday from 19:00 to 22:00. If you select a course with a section, you must clearly indicate it on your registration form in the appropriate space and attend that specific section throughout the semester. Definition of the Course Codes and Symbols Each course is composed of alphabetical and numerical codes. 1. The alphabetical codes indicate the topic of the course.

(ADM 1300 = Administration or Business). 2. The first digit of the numerical codes indicates the level of the course.

(ADM 1300 = level 1000 = 1st year) (Undergraduate) (ADM 2341 = level 2000 = 2nd year) (ADM 3350 = level 3000 = 3rd year) (ADM 4312 = level 4000 = 4th year)

(ADM 5320 = level 5000 = 1st year) (Graduate) (ADM 6320 = level 6000 = 2nd year)

3. The second digit indicates the language in which the course is given.

1, 2, 3, 4 courses given in English 5, 6, 7, 8 courses given in French 0, 9 courses given in either French or English.

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MBA course descriptions can be found at: http://www.telfer.uottawa.ca/mba/en/program-overview BCOM course descriptions can be found at: www.timetable.uottawa.ca Note: Course outlines can be found at the Telfer School of Management’s on-line document deposit or simply Doc Depot at: http://docdepot.telfer.uottawa.ca/ Once in this page you will need to type the respective username and password as follows:

Username: First letter of last name + student number (John Kelly, #1234567; ex: k1234567)

Password: Date of birth in 'yymmdd' format (December 31, 1989; ex: 891231)

Scroll down to Syllabus. Click on course levels under >bachelor=, select courses under the bachelor or masters category. *Please note that your account will only be activated once the semester has officially started. Course Selection BCom Courses (Undergraduate level) In general, exchange students take four or 5 courses per semester. They usually register to level 3000/4000 courses since level 1000/2000 are introductory courses. Therefore, you should take level 1000/2000 courses only if you have not taken this subject at the undergraduate level. For example, a student who has never taken a Marketing course during his undergraduate business degree will register to ADM 2320 Marketing. However, a student who has taken marketing at the undergraduate level will register to ADM 3321 Consumer Behaviour or ADM 3322 Services Marketing. When selecting courses please verify the prerequisite indicated at the end of each description. For example, if you wish to take ADM 3333 Staffing Organizations (prerequisite ADM 2337 Human Resource Management) you can register to this course as long as you have completed an Human Resource Management course in your business degree.

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MBA Courses (Graduate) In general, exchange students take four courses per Block. Exchange students at the graduate level usually register to level 6000 courses since level 5000 are introductory courses. Therefore, you should take level 5000 courses only if you have not taken this subject at the undergraduate or graduate level. Students from the Graduate Management Schools in France who are completing the MBA diploma program must take 5 to 6 courses per block from August to August. They must also register to the Management Skills courses in August. The Management Skills courses are not open to Special MBA students (one semester students). After carefully selecting your courses, complete the registration form and your timetable. Please send these documents to The Student Services Centre, Telfer School of Management, Desmarais Building, room 1100, 55 Laurier Avenue East, Ottawa, Ontario, K1N 6N5, Canada, as soon as possible in order that we may reserve places for you. All our courses have limited enrolment. You can send your copy by fax at 613-562-5167, please, clearly sign the form. We cannot accept course selections by email. Upon your arrival in Ottawa, please contact our office and we will finalize your course selection. Withdrawal from a Course You cannot withdraw from a course simply by no longer attending the class. You must complete the appropriate form (Modification/Cancellation form) before the drop deadline at the undergraduate or graduate office (see sessional dates http://www.registrar.uottawa.ca/Default.aspx?tabid=3568). Failure to do so will result in an automatic ABS on your transcript (value equivalent to a failing grade).

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Grading System Description of the Grading System:

GRADE SCALE

Letter Grade

Percentage Interval

Point Value

Definition

A+

90 - 100 %

10

Exceptional

A

85 - 89 %

9

Excellent

A-

80 - 84 %

8

B+

75 - 79 %

7

Very good

B

70 - 74 %

6

C+

65 - 69 %

5

Passing Mark for Graduate students

C

60 - 64 %

4

D+

55 - 59 %

3

D

50 - 54 %

2

Passing Mark for Undergraduate

students

E 40-49 % 1 Failure

F

Below 39 %

0

Failure

6. MEDICAL INSURANCE PLAN B (UHIP)

On June 30th, 1994, the Ontario Provincial Government eliminated Health Care protection for non-Ontario Residents. Therefore, all International Students must purchase the University Health Insurance Plan (UHIP), to provide protection compared to that available from the Ontario Government (OHIP).

If you travel outside Ontario while you are a member of UHIP, you will have to pay for any medical services you receive and send original receipts with a claim form to the UHIP insurer for payment. If you travel outside Canada, UHIP will pay only for medically necessary emergency expenses. UHIP benefits will change anytime OHIP benefits change. Coverage is very limited and the purchase of additional health insurance when you leave Canada is strongly recommended. Subscription to the University Health Insurance Plan (UHIP) is compulsory for all exchange students (even if you already have another health insurance). Premiums for the year 2012-2013 (September

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2012 to August 2013) were CAN $228 per semester and CAN $684 for one full academic year. Payment for UHIP must be received upon arrival and can also be made by Travelex. Subscription to UHIP is automatically completed by Valérie Massé on your behalf. Outside the periods of UHIP insurance coverage, you are ENTIRELY RESPONSIBLE for obtaining insurance for your own protection and that of your dependents. We very strongly advise obtaining a secondary insurance policy to cover the gaps in UHIP coverage (before the 11th day of the month preceding your studies). Example: Arrival in Canada of a newly registered student August 1st, 2013 Start of the University session September 7th, 2013 Start of UHIP coverage August 11th, 2013 For more information on companies that offer temporary insurance please refer to the following website: http://www.uottawa.ca/international/students/uhip.html

7. E-MAIL ADDRESS For new students, e-mail accounts are created in advance. To find out what accounts have been created for you:

go to InfoWeb via uoZone

choose Services, Computer and E-mail accounts

8. FINANCIAL AID & STUDENT AUTHORIZATION International Exchange students are not eligible for University of Ottawa, Federal or Provincial grants, bursaries or scholarships. If your funds are inadequate, the University of Ottawa will not assume financial responsibility. Students holding a student authorization are obligated by law to have sufficient resources to cover all living and academic expenses while in Canada. As an international student, you are allowed to work on-campus and off-campus. For more information on conditions and application procedures, please see the International Office website at http://www.uottawa.ca/international/students/work.html . Should you have further questions, contact the Citizenship and Immigration Canada at 1-888-242-2100, or visit their website at: www.cic.gc.ca.

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9. IMPORTANT PHONE NUMBERS AND E-MAIL ADDRESSES Student Services Centre 613-562-5800 ext 4707 Telfer School of Management 613-562-5167 (fax) Desmarais Bldg. Room 1100 E-mail : [email protected] 55 Laurier Ave. E. Housing Services 613-562-5885 Brooks Complex, 613-562-5109 (fax) 100 Thomas More (308) E-mail : [email protected] Health Insurance Office (UHIP) 613-562-5847 International Office 613-562-5100 (fax) 75 Laurier Avenue E-mail : [email protected] School of Graduate Studies 613-562-5742 Hagen Hall 613-562-5992 (fax) 115 Séraphin Marion E-mail : [email protected] Office of the Registrar 613-562-5700 1st Floor, Tabaret Hall 613-562-5323 (fax) 75 Laurier Avenue E. Transcripts E-mail : [email protected] Sports Services 613-562-5800 ext. 4327 Montpetit Hall 613-562-5151 (fax) 125 University (361) E-mail : [email protected] Students' Federation (SFUO) 613-562-5966 University Centre, 613-562-5969 (fax) 85 University Private, room 07 E-mail : [email protected] Graduate Students' Association 613-562-5935 601 Cumberland 613-562-5142

E-mail : [email protected]

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InfoService 613- 562-5700 Tabaret Hall 613- 562-5323 (fax) 75 Laurier Avenue East Email: [email protected] Contact the InfoService for:

official transcript requests,

payment receipts,

statement of studies,

student identity cards,

general information concerning The University of Ottawa,

and more.

Telfer School of Management: Information Desk 613-562-5731 Desmarais Building E-mail : [email protected] Students' Association (MSCEG) 613-562-5800 ext.4660 Desmarais Building MBA Students' Association (MBASA) 613-562-5800 ext.4800 Desmarais Building Off-Campus Important Phone Numbers OC Transpo 613-741-4390

E-mail : [email protected] Ottawa Police 613-230-6211

E-mail : [email protected] Emergency 911 Bell Directory Assistance 1-(area code) 555-1212 Voyageur Colonial Ltd. Ottawa Terminal: (265 Catherine St.): 613-234-5115 &

613-238-5900 (Inter Canada bus services) Gatineau Terminal: 819 771-2442 Via Rail Canada Inc. 1-888-842-7245 (Train Services) Air Canada Inc. 1-888-247-2262 West Jet Inc. 1-800-538-5696 Air Transat 1-877-872-6728

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10. TEMPORARY ACCOMMODATION If you arrive early, and have not reserved a temporary room at the University of Ottawa or you do not have a room in residence, you can find low cost accommodation at the hotels listed below for temporary accommodation. It is recommended to book your room before arrival by contacting the following numbers: Residence Hotels Approximate Cost (taxes not included) YW-YMCA $58 180 Argyle Avenue (613-237-1320) Ottawa Backpackers Inn $35 203 York Street (613-241-3402) http://ottawahostel.com/ International Youth Hostel (Very close to campus) 75 Nicholas St. $38 for non-members (613-235-2595) http://hihostels.ca/en/home.aspx Hotels/Inns Albert House Inn 478 Albert Street (613-236-4479) $114.00 / night http://albertinn.com/ Extended Stay Deluxe – Ottawa $115.00 / night 141 Cooper Street, (613-236-7500) http://www.extendedstaydeluxe.com/ Capital Hill Hotel and Suites $119.00 / night 88 Albert Street (613-235-1413) http://www.capitalhill.com/ Doral Inn 486 Albert Street $120.00 / night (613-230-8055) http://www.travelodge.com/Travelodge/control/Booking/property_info?propertyId=14048

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Gasthaus Switzerland Inn $118.00 / night 89 Daly Avenue (613-237-0335) http://gasthausswitzerlandinn.com/ The Days Inn Downtown Ottawa $119.00 / night 319 Rideau Street (613-789-5555) http://www.daysinn.com Auberge McGee’s Inn $118.00 / night 185 Daly Ave. (1-800-262-4337) http://www.mcgeesinn.com/ Benner’s Bed & Breakfast $115.00 / night 541 Besserer St. (613-789-8320) http://www.bennersbnb.com/ Rates in effect as of January, 2013. Add tax of 15%. For more information regarding temporary accommodation in Ottawa, please check the following website at: www.cheapaccommodation.com/ottawa/ Cost of the Canadian Dollar (rates in effect as of April 2013)

COUNTRY

CANADIAN $

FOREIGN $

Australia (Dollars)

1 0.95

China (Hong Kong Dollars) 1 7.61

Euro 1 0.75 England (Pound)

1

0.63

Denmark (Kroner)

1 5.60

Hungary (Forint)

1 226.35

Mexico (Pesos)

1 11.90

Norway (Kroner)

1 5.75

Sweden (Kronor)

1 6.46 Switzerland (Francs)

1

0.93

Thailand (Baht)

1 28.55 U.S.A. (Dollars)

1

0.98

Source: www.xe.com B Exchange Rates

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11. ABOUT THE UNIVERSITY OF OTTAWA From its very beginning in 1848, the College of Bytown showed great promise. Now, as The University of Ottawa, located in the heart of the nation's capital, the institution has emerged as a vibrant centre of learning, with a total population including students, teaching and support staff of over 45,000 people. The largest bilingual university in North America, the University of Ottawa is a major player in the cultural and economic development of the National Capital Region. The University's bilingual character is one of its key strengths. In keeping with its mandate to promote bilingualism and biculturalism in a multicultural environment, the University offers a dynamic mix of teaching and research programs in both of Canada's official languages. These include pace-setting ventures in co-operative and distance education. The University's unique programming offers students the flexibility of completing assignments in English or French. As an institution conscious of its social responsibilities, the University plays a key role in the promotion of women. It is also committed to forging international links, with international co-operation program extending to the rest of North America, Europe, Asia, Australia and beyond. With its proximity to major libraries, government agencies and research institutions, and its involvement in global technological initiatives, the University of Ottawa provides students not only with access to an outstanding national resource, but with a university education whose quality is substantially enriched.

ADMINISTRATION

President and Vice-Chancellor of the University of Ottawa: Allan Rock Vice-President, Research: Mona Nemer

Vice-President, Academic: Christian Detellier Vice-President, University Relations: Louis de Melo

Vice-President, Resources: Victor Simon Dean of Telfer School of Management: François Julien

STUDENT POPULATION Total number of students registered in the Fall 2012 University of Ottawa: 41,716 students Telfer School of Management: 3,898 Undergraduate: 3,600 Graduate: 298

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Sports Services and Fitness (www.geegees.uottawa.ca ) All exchange students are members of Sports Services (Montpetit Hall, 125 University, lower level or room 361, 613-562-5789). There are 3 gyms, a 50-metre swimming pool, a dance studio, a martial arts room, etc. You can book one of the 4 squash courts or 2 racquetball courts for a small fee (613-562-5940), attend aerobics sessions, or have access to the Fitness training room. Racquets and other equipment are also available (613-562-5800, ext. 4327). As well, the new University of Ottawa Fitness Centre & New Sports Complex (801 King Edward Ave.) which opened recently offers a wide variety of educational, recreational, intramural and outdoor activities. Representing a new era in lifestyle management, the new sports complex stands alone in the spotlight of the region's fitness community. The fitness facility features 6,500 pounds of free weights, 39 cardiovascular machines, 26 specialized weight machines, group fitness classes, whirlpool, personal training and much more. The new, superbly appointed sports complex is uniquely designed for function: 2 official ice rinks, 1 football/soccer field, sports medicine and physiotherapy clinics, etc. Students can participate in free recreational activities and educational programs (First Aid, jazz, karate, skating, badminton), clubs (alpine ski, golf, swimming), intra-mural (hockey, basketball, soccer, volleyball) and extra-mural competitions as well as inter-university leagues (basketball, cross-country, tennis, waterpolo, football), all organized by Sports Services. They offer courses and workshops for many sports (rock climbing, windsurfing, women's self-defense / TaeKwonDo, etc.) at very reasonable prices. Complete lists are available at Sports Services (www.geegees.ca/node/16). Registration is at the beginning of September and runs on a first-come, first-served basis. The Ottawa region also offers a number of options for fitness. Information for activities including the following, is available through the National Capital Commission Visitor's Centre (90 Wellington St., 613-239-5000). - Ice-Skating: The Rideau Canal gives ice-skaters an 8 km corridor which stretches from Carleton University to downtown Ottawa. Skating on the Canal is free, and there are huts with skate rentals. Various huts also sell hot drinks and snacks. The Winterlude Festival on the Canal is in early February. http://www.canadascapital.gc.ca/ - Downhill Skiing: There are four ski resorts within 45 minutes of Ottawa: Camp Fortune, Old Chelsea, Quebec (http://www.campfortune.com/en/ski/home.php ) Edelweiss, Wakefield, Quebec (http://www.mssi.ca ) Ski Vorlage, Wakefield, Quebec (http://skivorlage.com ) Mont Cascades, Cantley, Quebec (http://www.montcascades.ca )

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- Cross Country Skiing: The Gatineau Provincial Park, in Québec, has an incredible amount of well-groomed trails for all levels of ability. In addition, there are trails at Mooney's Bay, Camp Fortune and Edelweiss. http://www.ottawa.ca/residents/parks_recreation/seasonal/fw/xc_skiing/index_en.html - Cycling: There are many designated cycling paths throughout Ottawa. For a map for bicycle paths, contact the nearest NCC Visitors' Centre, here in Ottawa. The Gatineau Park also offers a limited amount of paths designated for mountain biking. http://ottawastart.com/bike.php - Walking and Hiking: There are a number of walking tours throughout Ottawa. The Gatineau Park offers many beautiful hiking trails of different lengths, and for different levels of abilities, where one can appreciate the beauty of the Canadian outdoors and its diverse wildlife. http://www.canadascapital.gc.ca/bins/ncc_web_content_page.asp?cid=16297-16299-10170&lang=1 -Waterpark: Calypso waterpark has recently opened about 30 mins outside of Ottawa. It boasts over 12 slides, Canada’s largest wave pool and a river-run spread throughout a 100 acre facility. http://www.calypsopark.com/about-the-park/ Recreation The University Centre offers you a variety of entertaining places to go to: the Agora, the Games Room, Alumni Auditorium and exhibition rooms. Furthermore, workshop programs and a French-language students' improvisation league (L. I. E. U. [Ligue d'improvisation étudiante universitaire]) are organized during the academic year. Most of the clubs and associations also offer different recreational activities during the academic year. If you would like to have more information with regards to student clubs contact 613-562-5966. (http://www.sfuo.ca ) Student Academic Success Services (www.sass.uottawa.ca )

The Student Academic Success Service (SASS) helps University of Ottawa students persevere in their studies while contributing to their academic, personal and professional success. Health Services (http://www.uottawa.ca/health/index.html ) Health Services (100 Marie-Curie, at the corner of King Edward, 3rd floor, 613-564-3950) provides medical care through a number of services such as emergency care, allergy injections, asthma care, travel and routine immunizations, as well as counseling on nutrition, stress and HIV/AIDS. The Health Promotion Program (85 University, rm. 211J, 613-562-5800, ext. 4362) offers a wide variety of educational events as well to promote a healthy lifestyle for the student population. Health Services Hours: Monday to Thursday; 8:30 am - 8:00 pm

Fridays; 8:30 am - 7:00 pm Saturdays, Sundays and most holidays; 10:00am - 2:00pm.

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During these hours, there is also a walk-in clinic, and a physician is available to see patients without appointments for emergency visits. In the same building, you will also find a pharmacy, a sports medicine and physiotherapy clinic; dentist, ear, nose and throat specialist; X-ray and laboratory facilities can be found on the second floor. On the main floor of the building, the OASIS (Aids project) is open on a walk-in basis for anyone needing HIV care, whether it be for medical or social reasons. Call 613-569-3488 for more information. If you want to know more about the services or if you need counseling, contact the Health Services at 613-564-3950. The Campus Pharmacy (613-563-4000) is located in the same building and offers a 10% student discount on some items. They fill prescriptions, do pregnancy tests, sell stamps and bus passes, and have fax and photocopying services. The nearest Post Office is in the Rideau Pharmacy, located on 390 Rideau St., about 10 minutes away from the campus. For emergencies, call 911, or 613-562-5411 (Protection Services) on campus. Computer Facilities

The Telfer School of Management (www.telfer.uottawa.ca) maintains - for its students, - about 120 computers. These machines run applications, such as the Microsoft or Macromedia suites, typically found in business and government offices. Students also benefit from the use of very specialized applications such as SPSS & other software for statistical analysis, Stock Market quotation databases, Marketing & Business Game, Simulation software, programming software, etc. All students receive a private disk space, Internet Access and e-mail accounts. The computer labs, open 24 hours a day, 7 days a week, are staffed with helpful Network Consultants. All computers run the Microsoft Windows XP Pro system and students have the choice of working in French or in English at the onset. The brand-new Desmarais Building has been built to provide students with the best pedagogical experience, including the latest multimedia equipment. Our high-tech services include the following: · IBM/Lenovo/dell computers (Pentium IV, CD-burners, DVD) · 3 Self-serve Computer Labs · 1 Wireless Computer Lab · 12 case rooms (MBAs only) · 8 Notebooks (can be reserved) · Wi-Fi Wireless network (throughout the campus) · Plug your notebook into our network · Doc-Depot, a system for sharing pedagogical material · Networked Printers

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· Photocopier · Security (cameras, phone, and more) · Email System · Private Disk Area (accessible through the Web) · Disk Area for Groups · Private Web Pages · Specialized Software · Multimedia Classrooms · Electronic Library Services You will find the computers on the second floor of Desmarais Building at 55, Laurier East, in rooms DMS2130, DMS2140, DMS2150 and DMS2180. Login accounts and passwords are mandatory. You do not need to ask for an account since they are created automatically by the Telfer School of Management. See the FAQ doc-depot.telfer.uottawa.ca/FAQe.htm. For more information, please contact the Telfer School of Management [email protected] or visit our website. The Logon Process

To enter Doc-Depot or have access to the computer labs, students need a Telfer Schol of Management account composed of a Username and Password; the credentials are based on the UserID format used by the University of Ottawa’s WebMail system. Since August 2009, we create the accounts like this:

Account (Login name) = userID (do not type @uottawa.ca) The same userID as in [email protected] Ex : flast000 jsmit024 aqi123

Password = YYMMDDfs; (do not forget the semi-column) It is not the same as the password for userID YY = last 2 digits of your year of birth MM = Month of birth DD = Day of birth Fs = The first two letters in your userID (in lowercase and without accents) ; = Finally a semi-column

ex : 661221po;

Wireless access As a student at the University of Ottawa, you will be eligible to use a wireless connection to the Internet on the premises of the school. You will need to download a VPN client software. These are the steps:

-Visit the School’s website: http://www.ccs.uottawa.ca/download/index.html

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A Tip for Printing Normally, you do not need to chose the paper size when you type a document in the labs BUT if you open a document that was created in Europe, you should change the European default size (called A4) to the North American default (called Letter or 8.5" x 11"). All printers attached to the Relmon system only print to Letter sized paper. In order to be able to print on any of the printing stations on campus, you need to get a printing card or use the chip on your student card. You can purchase your printing card at the Morisset Library, on the main floor. This card can be charged with a certain amount of money, in order to be able to print.

12. MAY WE SUGGEST... Banking A quick look around the campus will give you an idea about where the closest banks and bank machines are. Just outside the campus, at the corner of Cumberland and Rideau Street, there is the National Bank of Canada. Since the University is situated downtown, banks can be found anywhere within a 10-minute walk from the campus. Bank Machines on Campus - Health Care Centre (Marie-Curie Street), Royal Bank - University Centre (Ground floor), CIBC - University Centre (near the Financial Aid Office), National Bank of Canada. - University Centre (Level 2), Scotia Bank Drugstore / Fax Services Campus Pharmacy 100 Marie-Curie, 1st Floor 613-563-4000 The Campus Pharmacy will give you a 10% discount on most of the purchase and it also has a lower dispensing fee for prescriptions. Store Pivik Unicentre 613-562-5800 ext. 4372

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The Pivik is a small store, which carries a wide variety of products in the University Centre (food, soft drinks, candies, newspapers and magazines, as well as bus tickets). It can even look like a small supermarket. However, better prices are available at the Metro or Loblaws Supermarkets located on Rideau Street, close to Campus. To purchase inexpensive household items and clothes, we recommend the Giant Tiger store, at the corner of Dalhousie and George Street. Audio-Visual and Reprography Audio-visual equipment is available through the Multimedia Distribution and Technical Section (Morisset, room 014, 613-562-5900). To borrow equipment, students need authorization from a professor or their department. The office also sells various supplies, offers technical assistance for operating equipment for courses and conferences, and operates a number of multimedia rooms on campus for the use of audio-visual equipment. Media Production (Morisset, room 006, 613-562-5850) offers a 60% student discount on services in photography, graphic design, multi-media and videography which are directly related to the completion of an academic course. Consultation regarding these services is available free of charge. In addition to operating the photocopying services on campus, reprography (Morisset, room 0024, 613-562-5876) offers a variety of printing services. Course notes are usually handled through the Copy Centres at Morisset, room 022 and Roger Guindon, room 2010. Computing and Communication Services You can access the Telfer School of Management’s home page at www.telfer.uottawa.ca. Cosmos, the Campus Computer Store, at 85 University, offers computer hardware and software at educational pricing. Operating hours are from 9:00 a.m. to 4:00 p.m., Monday to Friday. Contact Cosmos by telephone at 613-562-5858, or electronically at [email protected]. You can purchase additional disk storage for the central machines in blocks of 10 MB from Cosmos ($1.00 per MB per year). Library There are four libraries on campus, each with their own regulations and hours of operation. The main one is Morisset Library: Morisset Library (http://www.biblio.uottawa.ca/mrt/ ) (Main Library, including Business) 65 University, Telephones: 613-562-5882 (main); 613-562-5212 (Circulation desk) 613-562-5213 (References).

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Bookstores There are two bookstores on campus. The main bookstore (University Centre, 613-562-5353) sells textbooks for courses as well as other books and office supplies. The other bookstore (located in the front entrance of the Ottawa General Hospital, 501 Smyth Road, 613-737-8847) serves the Faculty of Health Sciences. There are also many good bookstores around Ottawa: Book Market Inc. Chapters 374 Dalhousie 47 Rideau St. 613-241-1753 613-241-0073 La librairie du Soleil (French) Octopus Books 33 George St. 116 3rd Avenue 613-241-6999 613-233-2589 Agora Bookstore and Internet Café All Books 145 Besserer 327 Rideau 613-562-4672 613-789-9544 Photocopying In addition to a few coin-operated photocopiers on campus, there are 52 photocopiers, operated with a copy card. Copy cards cost $2 and allow you credit up to $60. Copy card machines are available at: Fauteux, 4th floor and Morisset Library; In addition, the following copy centres are available on campus: Morisset room 022 (concourse level) Simard Copy Centre 60 University, room 131

Louis-Pasteur 129 Louis-Pasteur, room 157 Roger-Guindon 451 Smyth, room 2010

Photocopied material required for courses can be purchased from the copy centre located in the lower level of Morisset. Photocopying is also available at the Campus Pharmacy (100 Marie Curie, 1st floor) or at the Laurier Office Mart (226 Laurier Ave. E.).

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Food Services & Pubs There are many choices for food selection on and around campus, depending on your taste and appetite. There is also one main cafeteria on campus, in the University Centre and one food court on the main level of the STE building. - Upper Crust (Jock Turcot level 1) serves great sandwiches. - Tim Horton Donuts (Jock Turcot level 3, SITE level 2) serves coffee and pastries. - Extreme Pita, Pizza Pizza, Smoothies Bar and Coyote Jack’s (food court,Jock Turcot level 2) - Café Alternatif (Simard Hall, basement) sells good coffee, drinks, pastries, and sandwiches. - Café Nostalgica, 603 Cumberland, is a fully licensed light restaurant. - Rez Café (New residence building) quick and healthy meal. - Fauteux, Tabaret, Lamoureux, Marion, Arts Building and Health Sciences each have their own snack bars as well. - Jazzy’s (University Centre, 1st floor) fully licensed, serves lunch or dinner buffets for $9.45. For last-minute provisions, the following two convenience stores are located near the university: - Mac's Milk (120 Osgoode) is open 7 days/week. - Mac's Milk (210 Laurier E.), at the corner of Henderson, is open 24 hours and 7 days/week. Media In addition to the Graduate Students' Association newsletter, the Bulletin, there are three forms of media on campus. The Fulcrum is the English newspaper on campus and La Rotonde is French. There is also a radio station, CHUO (89.1 FM). A portion of all student fees supports these various media and students are encouraged to participate in their production. Miscellaneous The University of Ottawa offers different services to the students. In this section, you can find the addresses and phone numbers of different stores and services offered on campus. Travel Cuts B Travel services for students (http://www.travelcuts.com/ ) 2 minutes from the University Centre 225 Laurier Ave. East 613-238-8222 Lost and Found If you lose something, or if you have found something, contact the Lost and Found office at the University Centre (UCU) near the bookstore.

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University Centre The Jock-Turcot University Centre Service provides specific resources and programs to the University community including the following: - The Agora (Unicentre, main level) is an amphitheatre space that hosts different activities including demonstrations, debates, and concerts. - The Arcave Games Room (Unicentre, room 0024) offers table tennis, billiards (Snooker & Boston), and Video Games to all students. Tournaments are organized by the Recreation Co-ordinator. Clubs and associations may reserve the facilities for their own tournaments. - The Bookstore (Unicentre, main level) find your textbooks, computer products, dorm and school supplies, apparel and gifts and a lot more! For a complete list of the services offered at the University Center please refer to the following site: http://www.communitylife.uottawa.ca/

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13. ABOUT OTTAWA (http://www.city.ottawa.on.ca/ ) Ottawa is not only the political Capital of Canada but is also the cultural centre of Canada. It is the bridge between the French speaking people of Québec and the English speaking people of the rest of Canada. Ottawa is a clean city that has managed to successfully mix new architecture and maintain old architecture, together with its rivers and canals, to provide its residents and guests’ one of the most beautiful cities in North America. The city of Ottawa has something for everyone. For those of you who enjoy museums, Ottawa has one of the widest varieties of museums. For those who enjoy great food and an exciting nightlife, Ottawa offers you the Byward Market Area, which during the day is a bustling farmers’ market and in the evening transforms itself into a social gathering spot offering restaurants for every appetite and night-clubs for every type of music lover. In the winter, Ottawa's Rideau Canal becomes the world's longest ice skating rink and it hosts the exciting Winterlude Festival which boasts outdoor entertainment and fabulous ice sculptures. Climate and Clothing (http://www.theweathernetwork.com/ ) The climate is characterized by four seasons, with frequent and abrupt temperature changes. Spring Spring comes in April, with warmer weather and plenty of rain. Temperatures may still drop below freezing on many nights. Summer Summer comes in June (sometimes July) and usually lasts until early September. Temperature ranges from 15 to 34 degrees Celsius with some rainfall, usually at least once a week. Fall In October, the temperature can drop below freezing on some nights. It becomes windy with plenty of rain. Winter Winter begins around the middle of November with the first snowfall, and lasts until at least the end of March. Temperature ranges from -35 to 5 degrees Celsius, with average winter temperature from -10 to -5 degrees Celsius. As you can see, you will need a different wardrobe for each season.

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Price range for new clothing: Shirts, blouses $25.00 - $60.00 Slacks, trousers, jeans 30.00 - 100.00 Dresses 100.00 - 150.00 Men's suits 100.00 - 375.00 Winter sweaters 35.00 - 80.00 Raincoats 55.00 - 175.00 Winter coats 150.00 - 300.00 Shoes 35.00 - 115.00 Winter boots 75.00 - 225.00 Restaurants (http://restaurantthing.com/index.php?ShowAll=1 ) There are several restaurants near campus, which are in the price range of most students' budgets: - Starbucks Coffee Shop 1st floor of the Desmarais Building, beverages and sandwiches. -The Draft Pub sports bar and restaurant (2nd floor of the new Sports Complex, 801 King Edward Ave.) standard sports bar fare: burgers, triple-decker sandwiches, pizza, wings and a vast selection of local and international brews. - Acadian House (191 Somerset E. at King Edward) Serves fast food. - Perfection Satisfaction Promise Vegetarian Restaurant (167 Laurier East at King Edward, by the Fire Station) vegetarian restaurant. - Father & Sons Tavern and Restaurant (112 Osgoode at King Edward, 613-234-1173), offers fast food and is very popular with students. - The University Tavern (196 Somerset E. at King Edward, 613-235-7777) offers a friendly tavern environment and fast food. - The Royal Oak (161 Laurier East, 613-230-9223) serves pub-style food and is also very popular among students. The basement is often used for student events. - Subway (50 Laurier Ave. E., 613-565-1616) serves sandwiches and salads. - Second Cup Coffee (153 Laurier Ave. E., 613-232-6921) has late hours, great coffee, and excellent pastries. - Johnny’s pizza (233 Laurier Ave. E., 613-236-9500). - Oh so good desserts (25 York St., 613-241-8028) Best desserts in town. -The Moon Dog Pub and Grill (238 Laurier Ave. E., 613-233-3624) Pub and Restaurant. -Urban Well (244 Laurier Ave. E., 613-234-2914) Nearby pub and restaurant. The Byward Market is a ten minute walk from the University of Ottawa (http://www.byward-market.com/). Within an area roughly four blocks square, you'll find museums, cafés, specialty food shops, boutiques, galleries, restaurants, pubs, hair & aesthetics salons and more! There is a very large variety of restaurants in the Market and throughout Ottawa.

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Bars & Clubs - Whiskey Bar (112 York St., 613-241-5457) has bands, and mainstream -alternative dance music, crowd of 21+. - Rainbow Bistro (76, Murray Street, 613-241-5123) has various bands performing. - Zaphod Beeblebrox (27 York St., 613-562-1010) hosts a variety of bands and dance music - Pub 101 (101 York St., 613-789-3515) is a 3-floor pub, that offers pool tables, big-screen sporting events, fast food and a dance floor, featuring a variety of types of music. - The Great Canadian Cabin (95 York, 613-241-7552), a pure Canadian nightclub, offers all kinds of music for all ages. - Helsinki (15 George St., 613-241-2868) This European-style Martini lounge /club offers the best in house, club and dance music, featuring guest DJ’s and a cool and vibrant environment. - Tila Tequila (104 Clarence, 613-241-6581) Lounge, martini bar, dance club. - My Condo (34 Clarence, 613-789-7770). Medium-size night club with 2 floors of new age, hip-hop, reggae and dance music. - Caliente and Amazonas Latin Club (110 York, 2nd floor, 613-562-0698). Ottawa's biggest Latin club. Featuring Latin music such as Salsa and Merengue, as well as reggae, hip-hop and dance. They also feature live bands and offer free dance lessons during the week. - Pure (426 St. Joseph Boulevard, Gatineau, 819-777-4426). Big and very modern nightclub, featuring the best of hip hop, dance and top 40's music, 18+.- The Drink (130 George St., 613-244-9905). This new club in town offers a variety of music styles ranging from hip hop to dance and techno. Go early and avoid line-ups. Crowd of 21+. - Foundation (18 York Street). Restaurant by day and club by night, this hidden gem is Ottawa=s latest hotspot to eat, drink and lounge. - Sotto Bar & Lounge (295 Dalhousie Street 613- 241-3696). With a contemporary design, this nightclub offers a classy twist on house and techno hits, 21+. - Honest Lawyer (141 George Street 613-562-2262). A big venue that caters to pub food and pub type music, 21+. - Minglewoods (14 Waller Street 613-562-2611). A large pub style bar and restaurant with three separate levels of fun & enjoyment. - Lobby bar (158 1/2 Rideau Street). State of the art venue with house/techno music. Museums and Galleries Canadian Museum of Civilization (http://www.civilization.ca) 100 Laurier in Gatineau Tel.: 819-776-7000 An interesting looking building on the other side of the river, the architecture represents the creative forces of water, wind, and ice that are part of Canadian geography. One of the best parts of the museum is the Cineplus which is the only combination of IMAX and OMNIMAX in North America.

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National Gallery of Canada (http://national.gallery.ca ) 350 Sussex Drive Tel.: 613-990-1985 It is an exceptional place to see the most comprehensive collection of Canadian art. The Gallery's library is a mixture of art and art history and is available to the public. It has different exhibitions on a regular basis. Museum of Science and Technology (http://www.sciencetech.technomuses.ca ) 1867 St-Laurent Blvd. Tel.: 613-991-3044 This museum is one of the newer ones that is located outside of the downtown area but is just a short bus ride away. It has everything you could image that a science and technology museum would have and more. A visit to this museum will definitely not bore you. The Canadian Museum of Nature (http://www.nature.ca ) Corner of McLeod and Metcalfe Tel.: 613-566-4700 This museum has everything from dinosaurs to Canadian flora and fauna. Canadian War Museum (http://www.warmuseum.ca/splash.html) 1 Vimy Place Tel.: 613-776-7000 This museum shows the history of Canada, from the earliest European settlers to the most recent conflicts. Great battles are often re-enacted for the public to see. Canadian Museum of Contemporary Photography (http://cmcp.gallery.ca ) 1, Rideau Canal Tel.: 613-990-8257 It is the first museum dedicated to photography in Canada and contains over 158,000 pictures. The Currency Museum (http://www.currencymuseum.ca ) 245 Sparks St. Tel.: 613-782-8914 This museum shows the history of Canadian currencies since times of the confederation to nowadays.

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Movie Theatres (http://www.cinemaclock.com/clock/ont/Ottawa.html ) The following is a list of the locations for the three movie theatre companies: 1. Cineplex Odeon Coliseum Ottawa 3090 Carling 613-596-9475 Silvercity Gloucester 2385 City Park Dr. 613-749-3029 South Keys Cinemas 2214 Bank St. 613-736-1115 2. Empire Theaters Empire World Exchange Centre 7 111 Albert 613-233-0209 Empire Rideau Centre 50 Rideau St. 613-234-3712 3. Cinema Fortune StarCité Hull 115 du plateau, Hull 613-770-1090 4. AMC Theaters Kanata 24 801 Earl Grey Dr. 613-599-1200 There are also independent theatres which show more alternative movies and a great variety of international films. (Check info-campus for schedules) - Mayfair 1074 Bank Street 613-730-3403 - Bytowne 325 Rideau Street 613-789-3456 - Rainbow Cinemas St. Laurent Shopping Centre 613-688-0850 - Ciné-Starz Les Promenades, Gatineau 819-568-8000 Theatres National Arts Centre (http://www.nac-cna.ca/ ) 53 Elgin Street Tel.:613-947-7000 The National Arts Centre (NAC) is the largest theatrical venue in Ottawa. It is located beside the Rideau Canal only a few minutes away from the University of Ottawa and the Parliament Buildings. University Theatre (La Comédie des deux rives and The Drama Guild) Academic Hall, University of Ottawa Tel.: 613-562-5761

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The two theatre companies provide an opportunity to watch University of Ottawa students and at the same time enjoy yourself with great theatre at an affordable price. The Ottawa Little Theatre Inc. 400 King Edward Avenue Tel.: 613-233-8948 For 50 years the Little Theatre has been proving that community theatre is alive and well. The Scotiabank Place Home of the Ottawa Senators hockey team (Tel. 613- 599-0100) at 1000 Palladium Drive, Kanata, is another attractive sports and entertainment facility. (Concerts and Events tickets available at 613- 599-3267) Radio Stations FM Radio CBC Radio, 91.5 (News) Radio Canada, 90.7 (News in French) Radio Énergie, 104.1 (Contemporary) HOT 89.9 (Hit Music) CHEZ 106.1 (Classic Rock) The Bear 106.9 (Classic Rock) CHUO 89.1 Campus radio (Cultural) Magic 100.3 (Pop, Soft Rock) Bob FM 93.9 (80's, 90's and whatever) Young Country Y101, 101.1 (Country)

AM Radio Oldies 1310 (Oldies) The Team Sports radio 1200 (Sports) CFRA 580 (News Talk radio) CJRC 1150 (News Talk radio in French)

Transportation Walking The city of Ottawa is a great place for a pedestrian. An especially nice place to walk is the Rideau Canal which has a path from one end to the other. Biking Ottawa is a bicyclist=s paradise because of the great bike paths, especially the paths along the canal and in the Gatineau hills. Rent-a-bike, located on Mackenzie Avenue behind the Château Laurier, provides information, maps, panniers and everything necessary to explore Ottawa's large network of bicycle pathways.

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They also offer several tours for groups. For information, call 241-4140. Bicycles can also be rented at several other outlets around the region:

Dows Lake Pavilion, 613-232-1001 or 232-5278 (http://www.dowslake.com ) Cycle Bertrand in Gatineau, 819-771-6858

OC-Transpo Public Buses and O-Train Tel.: 613-741-4390 The City of Ottawa is blessed with a good bus system which includes the transitway, and one lightrail train route. If you use bus tickets or buy a bus pass the cost is greatly reduced. OC Transpo telephone info staff will help you plan your travel from home to campus, or anywhere else you want to go - routes, schedules, timetables, fares ... Visit the Web Site where all timetables are available: www.octranspo.com You can pay cash -exact fare required, no change back- but it=s cheaper to use a pass or tickets. Full-time university students can buy discount student passes during the academic year (September to April). Buses run as late as 2am in certain routes. Blue Line Taxi Tel.: 613-238-1111 This company is Ottawa's most popular cab company and a ride from the University of Ottawa to Gatineau will cost you about $18.00. http://www.bluelinetaxi.com Festivals Gatineau Hot Air Balloon Festival, September (http://www.ville.gatineau.qc.ca) You can watch the fascinating balloons or fly over the splendid Ottawa region to see the area in the colourful Fall season. National Capital Christmas Lights, December to January (http://www.capcan.ca ) The City of Ottawa is colourfully lit up with Christmas lights over the holidays and especially enchanting is Parliament Hill.

Winterlude, February (http://www.capcan.ca ) Every February, Canada’s Capital Region is host to Winterlude, North America’s greatest winter celebration. Three fun-filled weekends of excitement and activity await the whole family! From spectacular ice carvings to an amazing playground made of snow, Winterlude is a great way to take in the best of our Canadian winter.

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Skate on the world’s largest skating rink — right in the heart of Ottawa! Marvel at majestic snow sculptures and glittering ice sculptures or groove to energetic rhythms at Snowbowl. The Tulip Festival, May (http://www.capcan.ca ) The Canadian Tulip Festival has grown into the largest Tulip Festival in the world from a gift of thanks given six decades ago. In the fall of 1945, Princess Juliana of the Netherlands presented Ottawa with 100,000 tulip bulbs. The gift was given in appreciation of the safe haven that members of Holland's exiled royal family received during the Second World War in Ottawa and in recognition of the role which Canadian troops played in the liberation of the Netherlands. Le Festival franco-ontarien - The Franco-Ontarian Festival, June (http://www.ffo.ca/ ) The national holiday for French Canadians is St-Jean Baptiste day, on June 24. The Franco-Ontarian Festival takes place around this date and celebrates French culture from around the world. Cultures Canada, June This fast-growing festival has been featuring dances and traditions from around the world for nearly 15 years now. During this week you will find activities from all the countries you can imagine. Canada Day, July 1 (http://www.capcan.ca) The celebration of Canada's birthday is a very special event in Ottawa. A day long festival and a spectacular display of fireworks at night culminate this celebration. The Ottawa International Jazz Festival, August (http://www.ottawajazzfestival.com/ ) This is Canada’s second largest live jazz festival, second only to the Montreal one. Great artists such as the late Ray Charles, Ellis Marsalis, Ray Barreto, etc. have performed in the past, the festival goes on day and night for a week.

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14. MISCELLANEOUS ON LIVING IN OTTAWA Budget (per semester)

Flight (return) $ 9,00 - $2,000

Housing (from $650 to $800 per month) $ 2,600 - 3,200

Food (approximately $45 per week) $ 675

Local transportation (bus fare at $73.25 per month) $ 293

Compulsory health insurance (UHIP) $ 240

Books and other supplies $ 500

Clothing, entertainment, and other items $ 1,000 (varies)

Long distance phone calls $ 200 (based on individual usage)

Total approx. $ 8,108/semestre

Public Holidays Labour Day Thanksgiving Family Day Good Friday and Easter Monday New Year's Day Christmas Victoria Day Canada Day Fax Machine If you need to use a fax machine for personal use, you can use the University of Ottawa Campus Pharmacy's fax machine. All other types of faxes you need to send you may do so at our Office. Must be seen The Gatineau Park (http://www.capcan.ca ) In Gatineau Provincial Park, just minutes from downtown Gatineau, and a mere 20-minute drive from Ottawa, deer, beavers and other typical Canadian wildlife still abound. The 35,000-hectare Provincial park is located in the Gatineau Hills - part of the oldest mountain range in the world - and is maintained by the National Capital Commission (NCC). Hundreds of kilometres of trails

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(some of which are old Indigenous footpaths) wind their way through the park and are excellent travel ways for hikers, cyclists and cross-country ski enthusiasts, depending on the season. Lookouts provide splendid views of the Ottawa Valley, and swimmers and canoeists find the sparkling lakes irresistible. Follow Taché Boulevard West out of Gatineau, then turn north along the scenic Gatineau Parkway. Signs along the route indicate sites of interest. Trail maps are available at the NCC Visitors' Centre, 14 Metcalfe Street (613- 239-5000), or the park's visitor centre at 33 Scott Road in Chelsea, Qc. (819-827-2020). Hog's Back Falls At the point where the Rideau Canal and the Rideau River separate, Hog's Back Falls rush over rocks that resemble the bristles on a hog's spine. The falls were a troublesome spot for the canal builders, but today the area is a favourite picnic site. Follow Colonel Drive to Hog's Back Bridge, and turn left to find parking on the east side of the river. Rideau Hall (http://www.gg.ca/ ) The official residence of our Governors General since confederation in 1867, Rideau Hall is the symbolic home of all Canadians. Located on Sussex Drive, this gracious 19th Century national treasure is an elegant, inviting residence set on 79 acres of perfect gardens and recreational grounds. The Canadian public is encouraged to tour the grounds, the residence and to take part in special and ongoing activities at Rideau Hall. These include concert series, a garden party and tours, art tours and winter skating parties. Parliament Hill (http://www.parliamenthill.gc.ca/ ) Legend has it that when Queen Victoria decreed that Ottawa was to become to capital of Canada, she had the current site of Parliament Hill in mind. Originally called Barracks Hill, the stately plateau overlooking the Ottawa River was home to soldiers' barracks. It is in these buildings that the Canadian Prime Minister, the senator, deputies, and MP’s work the political development of the country. The three original buildings (West Block, East Block, and Centre Block) were completed in the mid 1800s. Even if you don't take a tour of the inside of the buildings, there are many things to see and do on the grounds. A visit to Parliament Hill is a must for all Canadians, and is also a great learning experience for visitors to our country. Take the elevator to the top of the Peace Tower and admire the view, learn about Canadian history and the workings of the Canadian political system, and meet other Canadians and people from around the world who enjoy a visit to one of the most famous landmarks in Canada. Well, we hope that these suggestions will enhance your stay in Ottawa... Au plaisir de vous rencontrer!

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Useful Links University of Ottawa Newsletter: http://www.uottawa.ca/alumni/alum-news/enewsletter-index.html Course schedule: www.timetable.uottawa.ca About the City of Ottawa: www.capcan.ca www.ottawa.com About the City of Gatineau: http://www.ville.gatineau.qc.ca/ About the Canadian Government: www.canada.gc.ca About Immigration: www.cic.gc.ca About Canadian Tourism www.travelcanada.ca About the Canadian Education System: www.studyincanada.com About the Weather in Canada www.theweathernetwork.com About Ottawa public transportation: www.OCtranspo.com

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Student Services Centre Desmarais Building, room 1100

55 Laurier Avenue East Ottawa, ON, K1N 6N5

CANADA Telephone: 613-562-5800 ext 4707

Fax: 613-562-5167 Website:

www.telfer.uottawa.ca/exchanges

Centre de service aux étudiants Pavillon Desmarais, pièce 1100

55 Avenue Laurier Est Ottawa, ONT, K1N 6N5

CANADA Téléphone: 613-562-5800 ext 4707

Télécopieur: 613-562-5167 Site web:

www.telfer.uottawa.ca/echanges