PAUL A. SHAW

918-327-0225 paulshaw26@yahoo.com

OBJECTIVE Top achieving executive, with extensive experience in managing high-volume large-format regional retail stores and excellent interpersonal and team-building skills, seeks position as General Manager

SUMMARY OF QUALIFICATIONS • Proven ability to develop and implement creative marketing strategies and exceed sales objectives• Skilled in directing and motivating staff to achieve high levels of service and efficiency• Dedicated to achieving customer satisfaction; sensitive and responsive to clients’ needs• Able to establish rapport with people of diverse backgrounds and at all levels• Demonstrated ability to provide significant contribution to profitability through effective cost control• Excellent verbal and written communication skills• Strong understanding of business operations, with ability to analyze needs, develop solutions and work within a

team framework• Creative, energetic and flexible; adept at working efficiently under pressure in fast-paced environment

WORK EXPERIENCE

5/10–Present Sears Holdings, Inc., Hoffman Estates, Illinois Store Manager - Kmart, Bartlesville, Oklahoma

• Supervision of up to 70 hourly employees, 2 executives, and all operations in store with $14 million in annual sales

Achievements• Attained highest rated annual business metrics within district for years 2010 - 2013• Improved Store shrink by over $58,000

11/06–5/10 Big Lots, Inc., Columbus, Ohio11/06–5/10 Store Manager Bartlesville, Oklahoma

• Responsible for all facets of store operationAchievements• Improved ROI from -6% to +48% resulting in a new five year lease • Selected as Model Store for OK/KS/AR/MO District for 2007 - 2010• Achieved 14% mature store sales increase

7/02–11/06 Bally Total Fitness Corporation, Chicago, Illinois7/02–11/06 General Manager Tulsa, Oklahoma

• Worked with headquarters and regional training teams to implement new club management program that would enhance profitability through operational efficiency, improved member retention, and mature sales increases.

Achievements• Improved profit and loss at current location from -$486,000 in previous fiscal year to a consistent

profitable location within six months of assignment• Achieved Elite Performer Award (Top 3% of Company) 2005 and 2006• Recruited, hired, trained, and developed eight new team members that were promoted to

management positions within the region

8/01–8/02 Mosaic Sales Solutions, Dallas, Texas3/02–8/02 National Program Manager, Dallas, Texas

• Developed and implemented a marketing program to recruit, staff, and train nationwide employees for departmental sales of a major electronics retail client

Achievements• Established fiscal parameters and goals along with reporting tools to continuously challenge and

grow business• Maintained staffing percentage of 98% and employee turnover below 10%

8/01–3/02 Regional Sales Manager, Dallas, Texas• Supervision of nine District Sales Managers and 450 field representativesAchievements• Developed and implemented an interactive web-based learning management system• Created an integrated web-based process for on boarding candidates from sourcing through

position assignment 8/85–8/01 Target Corporation, Minneapolis, Minnesota2/00–8/01 Regional Sales Manager – Entertainment Division, Dallas, Texas

• Supervision of eleven District Field Managers and 200 field specialists• Developed and implemented company-wide communication process between merchandise

planning and support staff to boost store processes, in-stocks and sales• Worked with marketing, merchandise planning, distribution centers, and 170 stores on a multi-

divisional basis Achievements• Achieved highest improvement on financial goals out of five regions

7/98–2/00 Store Team Leader, Dallas, Texas• Supervise 240 hourly employees, 12 executives and all operations in store with $46 million in

annual salesAchievements• Attained highest rated Economic Value Added and most improved customer service• Store achieved third highest sales volume in region with sales increase of 11%• Improved employee turnover by 80 percent

6/95–8/96 Special Projects, Store Operations, Minneapolis, Minnesota• As project leader, worked cross-functionally with marketing, merchandise planning, distribution,

information systems, inventory management, human resources, and store operationsAchievements• Developed and implemented new count research program, resulting in 62 percent decrease in

SKU count activity• Developed and implemented an online “best methods” program to improve stores’ productivity

• Achieved corporate savings of $86 million annually

11/93–6/95 Store Team Leader, Tampa, Florida• Supervised 160 hourly employees, seven executives and all operations in store with $28 million

in annual salesAchievements:• Increased annual mature store sales 24 percent, third highest in region

EDUCATION University of Northern Iowa, Cedar Falls, Iowa

Bachelor of Arts in Education Major: Social SciencesMinor: Coaching