patterns within patterns in architecture v2

By Lisa Martinez

Wicked Design Solutions

408.638.9016

1. Mapping the business and quality systems

2. Synthesis of APQC business process

framework at level 1

3. Demming’s to Zachman to Stafford Beer

Current strategic approaches Ideal approach to strategic planning

Strategic Plans are a practice

where we go from where we

are and try to go somewhere in

the target state. ◦ No two organizations or agencies

will have the same result

Strategic Planning identifies the target state and maps to where we are.

Various questions are asked in each stage ◦ Vital questions around why we do

what we do and when we need to do it.

◦ Ensures the path of least resistance is identified

◦ Realize the vision in parallel without disruption (discreet)

Engineering Marketing Sales Operations

BOT Delivery

Technical

Support

Solution Delivery

Row 1 Executives

Column 1 What = Inventory Identification

List Inventory Types

• Column 2 How, Process Identification list process types

• Column 3 Where, Distribution Identification

• Column 4 Who Responsibility Identification

• Column 5 When Timing Identification

• Column 6 How Motivation Types List motivations

Row 2 Business Management

Column 1 Inventory Definition

• Outcome Business Entity and Relationships

• Column 2 Process Definition

• Outcome Business Transform and Process Inp and Out

• Column 3 Distribution Definition

• Outcome Locations and connections

• Column 4 Business Responsibility

• Outcomes Roles and work product

• Column 5 Timing Definition

• Business Intervals and moments

Business Management System HR and Corporate Finance

Row 1 Column 6 Why Motivation Types

Row 2 Business Management

Column 1 Business Inventory and Relationships

• ERP expense authorization

• By Business Group>>Unit

• By Company Code

• By Location Code

• By department Code

• By General Ledger Code

• Employees

• Suppliers

• Customers

• Offers

Business Management System

Planning Strategy

Quality Management System HR and Corporate Finance

Management Capability

Who

Understand Business and Quality to Zachman’s Communication Tool

Executives – Responsibility and Dependencies

Executives – Recovery Timing

• Transaction Capabilities

• Row 3 Quality System

2. Design and Develop

Products and Services

• Transaction Capability

• Marketing Budget Expense

• Sales begin Revenue

• Row 3 Quality System

3. Market and Sell Products and Services

• Transaction Capability

• EA Row 3 Quality System

4. Build Products and Services

• Revenue Transaction

5. Manage Products and Services with Delivery

3. B Sell

Products and Services

“Sell Solutions”

Business Entity Relationship to Process Definition

as multiple transactions are formed (Transforms)

Engineering Marketing Sales Operations

BOT Delivery

Technical Support

Solution Delivery

Business Process Synthesis of APQC

Principle 3: Involvement of people

Principle 7: Factual approach to decision making

Principle 6: Continual improvement

Principle 5: System approach to management

Principle 2: Leadership

Principle 1: Customer focus Row 1 Column 60

Principle 4: Process approach

Principle 8: Mutually beneficial supplier relationships

Continuous Improvement Integrated Systems

Demming Zachman Integrated Systems

Beer

Executives Row 1 Column 1-5


Business Managers Row 2 Column 1-6

Executives Row 2 Column 2

Row 3 Architects Columns 1-6 must be defined

Row 4 Engineers Columns 1-6 must be defined


Executives Row 2 Column 2

identity

planning

director

Coordinator Collaboration

Executives Business Managers

Architects Engineers Technicians Users

Consumers

Citizens

Users

Suppliers

Users

Employees

Users

Zachman Row 3 to The Enterprise “users” Row 6

Principle 3 People

ISO 9001

Principle 1

Customers

ISO 9001

Principle 2

Leadership

ISO 9001

Principle 8 Mutually

Beneficial Supplier

Relationships

Converges with ISO 9001 Principles

Leverage Points

Executives Leaders Marketing

(engineering) Leaders Sales Operations Technical Services

Executives Business Managers

Architects Engineers Technicians Users

Customers

Consumers

Citizens

Users

Suppliers

Users

Employees

Users

Party Management Capability System and Sub-systems

Principle 3 People

ISO 9001, 2600,

27001

Principle 1

Customers

ISO 9001, 2600

and 27001

Principle 2

Leadership

ISO 9001, 2600,

27001

Principle 8 Mutually

Beneficial Supplier

Relationships

ISO 9001. 2600 and

270001

Executives Leaders Marketing

(engineering) Leaders Sales Operations Technical Services

APQC Business Process Framework

1. Design Strategy and Vision

2. Develop Offers

3. Market and Sell Offers

4. Deliver Offers

5 Manage Offers

Executive

Corporate Finance

Human Resources

Business Managers

Offer Managers

Engineers

Corporate Marketing Field Marketing

WW Sales Field Sales

Legal

Operations

Supply Chain

Inventory

Project Delivery

Re-active Technical Support

Pro-active Technical Support

Corporate Quality

Revenue Transaction Capability

Expense Transaction Capability


Lisa Martinez Copyright @ 2013

Key Legend

Process

Roles

Expense

Transaction

Capability

Revenue

Transaction

Capability

Business Function

APQC BPM

Expense or Cost

Revenue or Benefit

In order of dependencies whether

or not the organization integrates

the information we must assume

the inputs from 1-5 are sub-

systems in the enterprise. The

names of business functions

(common) with their association to

the Business Process

and

The stakeholders direct

relationship with the two

transactional capabilities.

“Lights on”

Planning transitions to

Director when business

process 1 Identity and

Planning are complete.

ERP with budget level detail at

the department by GL code

allows each of the four BP task

to execute with investment

plans.

Director

collaboration and coordinator

1.1.3. Perform Internal Analysis

1.1.2. Identify needs of the Market

Allows fact based decisions leverage points or re-use

based on known connections

knowing culture and competency have been

abandoned for consensus “fit for purpose”.

Company Code

ISO Country Name

Sub-Account Code (Business Model) General Ledger (profit and Loss)

Department Code (business unit)

Project Code (alternative cost reference)

ISO Country Code

Display Name

Currency Code

Language Code

has States in country

Sub Topic



Transaction Capabilities

Expense or Cost Revenue or Benefits

ISO Principles Corporate Policy

Planning System

Management Capability Types

Workers

Customers

Suppliers

Party

Offer

Financial Accounts

ISO Principles

Systems

Identity System

Corporate Policy

Record Management

Profit and Loss

Planning 1 of 3 Cybernetics

ERP Segments

ISO Country Codes

Location Physical Address

Planning System

Coordinator and

Collaboration



Transaction Capabilities

Expense or Cost Revenue or Benefits

Cybernetics

Viable System Model

Copyright @ 2014 WICKED Design Solutions

Lisa Martinez 408.638-9016

1.2.2 Evaluate strategic options to achieve the objectives

1.2.2.1 Define strategic options

1.2.2.2 Assess and analyze impact of each option

1.2.2.3 Develop sustainability strategy

1.2.2.4 Develop global support and shared services strategy

1.2.2.5 Develop risk mitigation and management strategy

1.2.2.6 Develop lean/continuous improvements

1.2.3 Select long-term business strategy

1.2.4 Coordinate and align functional and process strategies

1.2.5 Create organizational design

1.2.5 Create organizational design

(3) Management Capabilities

(2) Transaction Capabilities

Leveraging 4 Business

Processes with Actors

Leveraging 1 Design Strategy

and Vision process

10 20 30

10 20 30

Develops and Operates ICT services

for branches

Enables strategy with improvements to

existing ICT Services

Supports Innovation

with cabinet business case development

Stakeholder – Branch Leaders

to State Stakeholder Group 2 Internal Customers branch managers leading branch strategy

Branch

1

Branch

2

Branch

3 Branch

4

Branch

6

Branch

7

10

20

30

Running the branch

Continuously Improving

Changing the branch

Low Complexity=Small

Medium Complexity=Medium

High Complexity=Large

ICT the Service Provider

to state, county, and city

A service provider

Copyright @ 2014 WICKED Design Solutions

Lisa Martinez 408.638-9016

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