patient engagement in healthcare
TRANSCRIPT
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5 MOST EFFECTIVE WAYS TO
ENGAGE WITH YOUR
PATIENTS-
M E D S O L I S - C A R E M A N A G E M E N T & P A T I E N T E N G A G E M E N T S O F T W A R E
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What is Patient engagement ? "Patient engagement" is
certainly not a new or
revolutionary concept. In
business, we all are aware
of the concept of consumer
engagement and in
healthcare, patients are the
consumers. So patient
engagement is consumer
engagement in healthcare.
We all have seen the benefits of consumer engagement in other
industries like Retail, Banking etc. Now Healthcare is also catching up
with other industries with its very own consumer engagement
movement called "Patient engagement".
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Benefits of effective patient engagement- The increase in hospital revenue- An
effective engagement with patients helps
hospitals to reduce readmission penalty
& enable them to build value-based
contracts. This eventually leads to
substantial increase in revenue.
Better decision making & results - Leveraging patient engagement methods
all the players in the ecosystem (patients,
caregivers & doctors) can have a quick a
transparent communication with each
other and this helps in better decision
making and produce better results.
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Benefits of effective patient engagement (continued...)-
Patient satisfaction- Since
patients are involved in the
decision making and can also
contribute in the process, thus
patients feel more satisfied with
treatment.
Population health - Technology is the backbone of effective patient
engagement solution, this also means we can create a database of the
health record. Scientists & researchers can analyze this health data to
augur healthcare trends, which is beneficial for all.
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Ways to effectively engage with your patients- Healthcare Mobile apps-
According to Pew research
center 90 percent of U.S.
adults own a cell phone and
58 percent of U.S. adults own
a smartphone. Thirty-one
percent of cell phone owners
and 52 percent of smartphone
owners have used their phone
to look up health or medical
information. Among the findings from a Strategy& survey of 2,339 U.S. residents,
more than a 25% of respondents said they'd rather interact with their
health care provider digitally rather than in person or over the
telephone. Aforesaid figures speak volumes about the role of
mobile apps in implementing effective patient engagement
ecosystem.
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Ways to effectively engage with your patients (Continued...)-
Use of Social media- Healthcare
organization can use their social
media pages to post surveys,
information etc. to engage patients
with relevant information. In today's
era, people are more inclined to
respond to social media pages
rather than web portals.
Leveraging wearable devices- Today's tech-
savvy population is equally crazy for wearable
devices such as Apple watch, FitBit etc;
Healthcare organization can have their mobile
apps integrated with these wearable devices;
data received using these devices can help
healthcare organizations to prepare information
which can definitely be engaging for patients.
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Ways to effectively engage with your patients (Continued...)-
Automated health alerts - With more and more
use of technology in healthcare, it is a very
feasible way for healthcare entities to send
automated health alerts to their patients, health
alerts not only help patients in their care
management but also engage patients in a
better way.
Availability of Educational material on the internet- 1 in 20 Google searches is for health-related
information.
80 percent of Internet users seek online health information, 77 percent of
patients used a search prior to booking an appointment, 66 percent of Internet
users look online for information about a specific disease or medical problem.
These findings clearly suggest that if healthcare organizations can have
educational material available on the internet; this can help them in the better
engagement of their patients.
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How we can help - We are MEDSOLIS a Healthcare software products company that is focused
on creating a collaborative platform for patient engagement & care
management solution. Committed to simplicity and innovation.
MEDSOLIS comes
closer than most to
"cracking the code" of
effective and efficient
clinician and consumer
engagement, thereby
bringing its customers
closer to value-based
healthcare delivery.
Feel free to reach us at [email protected]