partners detailed information

www.net-share.eu

PROPOSAL/CONTRACT N .: 225004 PROJECT ACRONYM : NET-SHARE PROJECT FULL TITLE : NETWORK OF ICT EXPERIENCED ORGANIZATIONS , SHARING

EXPERIENCES, KNOWLEDGE AND SUPPORTING SME’S. INSTRUMENT : ICT PSP DURATION : 36 MONTHS DISSEMINATION LEVEL : PUBLIC PROJECT COORDINATOR ORGANISATION NAME : Inovamais, S.A.; www.inovamais.pt DATE : 28 FEBRUARY 2009

PARTNERS DETAILED INFORMATION

Partners Detailed Information 2

Participant no.* Participant organisation

name Participant short name

Country

1 (Co-ordinator) INOVA+, S.A. Inova+ Portugal 2 (Participant) Waterford Institute of

Tecnology WIT Ireland

3 (Participant) University of Pireaus UNIPI Greece 4 (Participant) Promoroma Special Agency

of the Rome Chamber Promoroma Italy

5 (Participant) ARC Fund ARC Bulgaria 6 (Participant) Data Media Group DMG Latvia 7 (Participant) Greek Research and

Technology Network GRNET Greece

8 (Participant) FUTUREtec – Gesellschaft für angewandte Informatik mbH

FUTUREtec Germany

9 (Participant) Innova, SpA. Innova Italy 10 (Participant) Findació Privada ASCAMM ASCAMM Spain 11 (Participant) Inmark Inmark Spain 12 (Participant) Ventspils Digital centre VDC Latvia 13 (Participant) Atlantis Consulting, S.A. Atlantis Greece 14 (Participant) Cybion Cybion Italy 15 (Participant) Tecnopolo SpA Tecnopolo Italy


1 Co-ordinator INOVA+ Legal name: INOVA+, S.A.

Web-site: http://www.inovamais.pt

Coordinator of:

(eTEN) INNOVALL - INNOVation and creativity e-Service for problem solving (using TRIZ methodologies) based on public information for ALL

Partner details

Inova+ is a consulting company specialist in implementing innovation strategies in SMEs (innovation processes, organisational development, technology and innovation audits), dissemination activities, technology watch, project management (planning, organising, directing, controlling) and project financing. The company is made up of a pool of professional consultants and university professors experienced in managing Innovation Programmes and who are involved in the advanced technology exploitation field.

Function of partner in the project

Inova+ will be responsible for project management and coordination. Inova+ will also support SMEs towards the development of new added value services in best practices and knowledge in implementing ICT solutions or strategies. Inova+ will monitor and scout the best available ICT technologies on microelectronic components, microsystems and embedded systems, promoting innovative business models to invest in.

Previous experience in the domain of the proposal

Inova+ coordinated the following EC projects: Get-In - Cost-effective and targeted action aimed at increasing participation from candidate countries SMEs on IST projects by providing training, tools and support services. Star-Net - Star-net network is the first step towards the formation and development of a consolidated structure for support of organisations in all NMS and AC for participating in EC IST activities. Boost-IT - Boost-IT project intends to improve the levels of innovation and technological cooperation in Europe - and in particular in Southern Countries, New Member States and Candidate and associate countries, where such levels are lower – by implementing a range of technological services targeted to what is the driven force behind European economic recovery and growth: high tech SMEs and spin-offs from the IT sector hosted in small scale incubators. Surface Net - Encourage and facilitate the participation of Transport SMEs from RO, BG and TR in FP7 Transport theme. Secure SME - The main goal of the SecureSME project is to be an added value to the integration of SMEs operating in the area of Security and by doing this, increase the participation of SMEs in European Research activities. INNOVALL (eTEN) - INNOVation and creativity e-Service for problem solving (using TRIZ methodologies) based on public information for ALL. Inova+ also participated in several ICT projects as a partner. One of these projects is CEEC-IST - Encourage and facilitate the participation of IST organizations from the CEEC in the activities of the priority 2 “Information Society Technologies” of FP6 and, on the long run, to FP7.

Key personnel

Eurico Neves Eurico Neves is specialized in European policies on research & development, innovation and information technologies. Eurico Neves is a regular speaker on Innovation, EU policies and Information Technologies topics in


conferences at national and international level, having been invited speaker on events organized by the European Commission. Miguel Sousa Miguel Sousa is specialized on Research and Product Development and participated in several research projects in areas like materials innovation and new production processes. He is the manager of the international cooperation department of Inovamais and coordinator of the FP6-IST-SSA project named Star-net. He is a regular speaker on Innovation, EU policies and Information Technologies topics in conferences at national and international level, having been invited speaker on events organized by the European Commission.

2 Participant WIT Legal name: Waterford Institute of Technology

Web-site: www.tssg.org, www.wit.ie

Coordinator of BANDWIDTH 2000 project (eTEN)

Partner details

Waterford Institute of Technology is a publicly funded third level institute in the South East region of Ireland with over 10,000 students enrolled on a broad spectrum of courses. The Telecommunications Software & Systems Group (TSSG) is the largest telecommunications research centre in Ireland with staff and students working on a range of nationally funded and EU-funded research programmes and projects, as well as doing some direct commercial consultancy and development. The TSSG was established in 1997 under the directorship of Dr. William Donnelly. The main area of research is telecommunications and emerging architectures for management of complex telecoms systems. The TSSG has strong expertise in the area of distributed object technologies and web-based solutions, and apply these skills within the telecommunications domain, and other thematic areas.


Waterford Institute of Technology will use the knowledge it has gained in previous eTEN projects to support SMEs in their development of best-practice methodologies that will facilitate the exploitation of ICT based solutions.


The TSSG has ensured the effective dissemination of the knowledge and expertise gained within the above mentioned European projects by working directly with Irish and European industry to support the development of products. The TSSG focuses on providing research and development capability to those who otherwise would not have access to state of the art solutions (see www.tssg.org). The TSSG is in the process of establishing a National Telecommunications Services Research Centre (NTSRC), funded by Science Foundation Ireland, with a number of key academic and industrial partners in Ireland (Ericsson, Eircom, O2, UCD, UL, CIT, and Lake Communications). Due to the origins of the college, much of the research carried out by the TSSG is industry driven applied research. The institute has strong links with all of the major local industries both indigenous and multinational. The WIT staff also work as consultants for these industries. WIT-TSSG has established a programme supporting the establishment of start-up high technology companies within the region, and a campus company programme for the exploitation of research results. The TSSG has a strong record of participation in European funded projects both at the technical and project management level. Within the ACTS programme the TSSG was the project manager of the DIFFERENCE, ACTSLINE and FlowThru projects. The TSSG also participated as a technical partner in the SUSIE and Gestalt projects. In the Ten-Telecom (now eTEN) programme the TSSG


were prime contractors of BANDWIDTH 2000 and Nitoura II. In IST the TSSG participated technically in the FORM, E-Factors, Intermon and Guardians projects, and was the co-ordinator and project manager of ALBATROSS, FLEXWORK and OPIUM.

Key personnel

Gary Mc Manus

Gary has over 12 years experience in the IT and Telecommunications and has worked with the TSSG since 1998. Gary has previously managed a number of research projects including the European Commission project Opium, which was a pan-European trial of 3G services. Gary has also managed a number of eTEN projects and has acted as mentor on numerous others.

3 Participant

UNIPI

Legal name: University of Pireaus

Web-site: www.unipi.gr

Coordinator of SELIS project (eTEN)

Partner details

University Pireaus Reseach Center (UPRC) provides administration and technological support to basic and applied research carried out by the teaching staff of the University of Piraeus in or outside European Union frameworks. It is characterized by the following features. - Its subjectivity in formulating and analysing projects and projects. - Its ability and experience in supervising projects. - Its competitive pricing policies in comparison with consulting firms, due to its non-for-profit nature. - Its extensive experience in applied research and consulting due to the experience of the teaching staff of the University of Piraeus in both the Public and Private Sector. - The modern technological infrastructure it provides (internet-connected workstations, access to research-related databases worldwide etc.)


UNIPI will use the knowledge it has gained in previous eTEN projects to support SMEs in their development of best-practice methodologies that will facilitate the exploitation of ICT based solutions on microelectronic components, microsystems and embedded systems.


The high quality of the research and consulting work carried out to-date by the UPRC has led to a large number of collaborations either in the frame of EU-funded projects, or undertaken on behalf of large domestic companies and institutions, e.g., the National Telecommunications Organization, the Greek Ministries of Education, Health, Economy, etc., the General Secretariat for Research and Technology, to name the most recent.

Key personnel

Dr. Despina Polemi

Dr. Despina Polemi has obtained the Degree in Applied Mathematics from Portland State University (USA) in 1984, Ph.D. in Applied Mathematics (Coding Theory) from City University of New York (Graduate Center) in 1991. She held teaching positions (1984-1995) in Queens College and Baruch College of City University of New York. From 1991 to 1996 was assistant professor (tenure track) in State University of New York at Farmingdale in the department of Mathematics. During 1996-2005 was an associate researcher in ICCS. During 2000-2004 acted as President of the BoD and Technical Manager in Expertnet (www.expertnet.net.gr). She is currently a Professor in the University of Piraeus teaching cryptography, security and e-business. Her current research interests are in the fields of security. She has over sixty publications in the


above areas. She has received many research grants from various organizations such as the Danish Research Foundation, MSI Army Research Office/Cornell University, IEEE, State University of New York (SUNY), and The Graduate School of City University of New York (CUNY). She has been project manager (PM) / technical manger (TM) in security projects of various programmes such as National Security Agency (NSA), Dr. Nuala McGann Drescher Foundation, Greek Ministry of Defense, INFOSEC (Biometrics Study, EUROMED-ETS, BESTS), TELEMATICS for Administrations (COSACC) and the Fifth Framework IST Programme (HARP, BEE, SEED, WebSig, TSEC, CORAS, RESHEN, SEED, La Mer, SECRETS, INTELCITIES, SELIS, SWEB). She participated in the EC security projects of the programs COST, ACTS, and NATOs’ security projects. She is a member of IEEE. She serves as an evaluator, reviewer and expert in the European Commission and consultant for the FP6.

4 Participant CCRome Legal name: Azienda Speciale Promoroma – C.C.I.A.A. Roma

Web-site: www.rm.camcom.it

Partner of Press4All project (eTEN)

Partner details

Promoroma is the Special Agency of the Chamber of Commerce of Rome that coordinates and implements communication through innovative projects for business development and the promotion of a coordinated image of the Rome Chamber of Commerce and of its other Special Agencies to businesses, to the institutions and to public opinion by, highlighting the activity of the Chamber and its contribution to the economic development of the territory. To these ends, Promoroma: • implements innovative initiatives for the Chamber system and especially for local business • implements communication for the Chamber system as a whole • organizes talks, conference, seminars and other events • handle the internal press office • manages the Rome Chamber of Commerce’s web site • runs an up to date documentation centre, the Bibliocentro, through which it enhances the

historical-documentary heritage of the Chamber, also managing the Chamber conference halls and spaces.


Promoroma will support SME’s towards the development and usage of best practice ICT added value services , helping to increase productivity and competitiveness’ of companies. . It will also assess the ICT Innovation policies at a European and national levels. Promoroma, thanks also to its direct contact with more than 400.000 companies of the Roma province, could analyse and target in depth specific local economic sectors such as microelectronics components, microsystems and embedded systems. A specific link with the same sectors could also be created and deepen through the special relationship existing between Promoroma and the Tecnopolo SpA, a scientific park participated by the Rome Chamber. Various companies also operating within the sectors above mentioned, are located in the Tecnopolo area and easily to reach. Promoroma could also exploit on this purpose its special links with other local research institutions specifically dealing with the mentioned sectors. Finally, Promoroma, as Special Agency of the Rome Chamber, operates within a local geographical province particularly experienced in the ICT sectors, with also many “points of excellence” referred to the microelectronics components, microsystems and embedded systems.


As to the Promoroma role and participation in EU projects, especially due to the direct Chamber contact with a critical mass of more than 400.000 SMEs, the following skills/expertises and key


competences could be highlighted: • promotion, validation, spreading and dissemination of innovative initiatives and tools towards

local users and SMEs • direct analysis of the local SMEs needs • dissemination of best practices towards local/national users and SMEs • evaluation and assessment of users needs in knowledge intensive services • fostering service innovation within specific economic sectors. Moreover, taking into account the prior Promoroma background regarding the implementation of innovative initiatives, the following projects and activities could to be highlighted: • Press4All project “On line press office for SMEs” – e-Ten Programme/European Commission -

DG Enterprises • Laboratorio Innovazione PMI – IT skills transferring project within local SMEs (cooperation with

local Universities) • Participation in EC e-business Support Network for SMEs • PRIMATS project “Promoting Improved Management Techniques in SMEs” – Innovative

Regional Actions – DG Regional Policies • On line payments system project and realisation for the whole Chamber system • IT skills transferring project within the local bio-medical sector • www.imprese.gov - web services system for improving the relationship between Public

Administration and companies • Osservatorio Distretti Tecnologici Europei: case studies on aerospace, ICT, materials and

nano-technologies sectors • Research on Roman new economy perspectives • M.A.R.I.O. – the web search engine for SMEs • “Easy Internet” – practical marketing web solutions for SMEs • Hosting and internet activity for the Rome Chamber system • Roman companies innovative best practices repertoire • Bed&Breakfast web portal and on line system reservation • Training activity regarding the on line documents transfer from users towards the Chamber of

Commerce • Workshops organisations regarding the national e-Commerce solutions, financing and

instruments for SMEs • E-Way – on line guide to e-Commerce • CRAFT initiative promotion activity towards local companies • Collection of all Rome Chamber innovative papers and works • E-Business Square and In-Rebus projects aimed at supporting the e-commerce use from

companies and the web research on internet • Insyder project – Internet research system - Esprit Programme • Phare Chamber partnership programme implemented in Latvia (EC/Eurochambres programme) • Tacis Chamber partnership programme implemented in Russia (EC/Eurochambres programme) • Med Chamber partnership programme implemented in Syria (EC/Eurochambres programme) • Mercure Tacis visiting programme (Russia) • Mercure Med visiting programme (Morocco) • Many others internationalisation initiatives addressed to local SMEs.

Key personnel

Angela Ciancia Project Co-ordinator of EU and local/national projects for SMEs innovative services development and implementation. Project coordinator of local/national activities and projects aimed at supporting the implementation of innovative services within the Chamber. Responsible and coordinator of Promoroma data security and personal data treatment. As to the EU and local/national projects for SMEs development and for the Chamber innovative services implementation, responsible for the co-ordination of all activities to be implemented.


5 Participant ARC Legal name: Applied Research and Communications Fund (ARC Fund)

Web-site: www.arc.online.bg

ICT projects specialist

Partner details

ARC Fund was established in 1991 and today is one of the most influential Bulgarian research NGO active in the field of innovation and knowledge economy. The organization’s mission is aimed at concerted development of knowledge-based societies in the countries of Southeast Europe. Its activities encourage competitiveness and growth of economies in the region through promotion of innovation and transfer of advanced technologies and know-how; and facilitate the cross-border networking and capacity building of SMEs, research community, NGOs, and public and private agencies, based on opportunities created by information and communications technologies (ICTs); Since 1997 ARC Fund has been member of the European Innovation Relay Centres (IRCs) network and coordinator of the national IRC-Bulgaria. ARC Fund provides technology brokering, innovation counseling, training and information services to over 3000 clients, representing both leading high-tech or advanced industries (such as, for example, environment, energy efficiency, renewable energy sources, ICTs, biotech) and more traditional, but equally important industrial sectors such as textiles, food, furniture production or transport.


ARC fund will support SMEs towards the development of new added value services in best practices and knowledge in implementing ICT solutions and/or strategies. It will also assess the ICT Innovation policies at an European and national levels. Operates within a local geographical province particularly experienced in the ICT sectors, with also many “points of excellence” referred to the microelectronics components, microsystems and embedded systems.


Under FP6/5 ARC Fund implemented an array of projects in areas as diverse as environment (EraEnvironment), Energy (as key thematic priority within the IRC-Bulgaria), agri-food (Quality-Meat, SARA), ICT (EuropeanIST, ISTBonus, GET-IN, OpenTTT, Safer Internet, MediaTrans, e-Bulgaria – national funding), transport (TranSMEs) and in textile (ITE, Fashion to Future). In all projects ARC Fund works in close cooperation with key government agencies and local authorities in Bulgaria in defining national and regional innovation and ICT policies. Within FP6 ARC Fund has National Contact Points for the Innovation and SME programmes, under the FP7 has NCP for the Regions of Knowledge programme. Over the recent years ARC Fund initiated and coordinated two Regional Innovation Strategy (RIS) actions - for the South Central and the South West Regions of Bulgaria (DG Enterprise), as well as a pilot Technology and Innovation Foresight for Bulgaria and Romania (DG Research) project in the areas of biotechnology and e-government, and a DG-contracted project ForeIntegra – Integrating Foresight in Research Infrastructure Policy Formulation (DG Research). ARC Fund has been invited, as coordinator, by the European Commission to contract negotiations on the successful proposal for the new CIP network – a continuation and integration of the present networks of IRCs and EuroInfoCentres (EICs), envisaged having its operation started as of January 2008. In 2006 ARC Fund was contracted to develop the country report for Bulgaria: Strategic Evaluation on Innovation and the Knowledge-based economy in relation to the Structural and Cohesion Funds, for the programming period 2007-2013 – a report to DG Regional Policy. ARC Fund was also commissioned by the Bulgarian Ministry of Economy and Energy to develop the Annual report on the Bulgarian National Innovation Policy 2006. ARC Fund has a solid track-record of successful international projects supported by the European Commission (FP4, FP5, FP6, Leonardo da Vinci, PHARE), the World Bank, UNDP, USAID, and German Agency for Technical Cooperation (GTZ). ARC Fund was twice awarded Best National Performer - in FP5 and FP6 by the Ministry of Education and Science, the national coordinator for


the EU Research Framework Programmes. The organisation is the country correspondent for the ERA-WATCH initiative.

Key personnel

Daniela Tchonkova, holds MSc in Business Management from the University of National and World Economy – Sofia, and is as well an MSc graduate of the University of Architecture and Civil Engineering - Sofia. Her position at ARC Fund is Programme Coordinator. She is currently managing the Regional Innovation Strategy (RIS) for the South West Planning Region of Bulgaria project, and the ForeIntegra project - Introducing Foresight in Research Infrastructures Policy Formulation. The former project embeds analysis of the regional innovation system and prioritization of the leading sectors for regional economic prosperity, with ICT being among the ones in focus. She is also involved in the IRC-Bulgaria project delivering consultancy to SMEs in the service sector, especially in the field of ICT. Ms Tchonkova being a coordinator of the team of Innovation and Technology Transfer Programme of ARC Fund has been involved in the implementation of ICT oriented projects, such as: EuropeanIST, ISTBonus, GET-IN, OpenTTT. She has managed a cross-border cooperation (CBC) project in the field of implementation of information technologies in eco-tourism between West Bulgaria and Serbia and Macedonia as well.

6 Participant DMG Legal name: SIA “Data Media Group”

Web-site: www.dtmedia.lv

National eTEN contact point for Latvia- since 2004

Partner details

The Data Media Group (DMG) was established in 1994 as project management, consulting, market research and media company in ICT field.

Data Media Group has high professionalism and knowledge, experience, proved by 13 years of successful operation, public and private partnership networks in Baltics and other countries, high effectiveness per employee. DMG staff includes project managers and experts with University degrees and professional experience in ICT, business administration and market research.

DMG has initiated and participated in many significant ICT projects, organised a variety of events in the Baltic States and become a well-known and highly recognised company in the ICT sector. On regular basis DMG provides services to support SME’s in ICT and other sectors - provides consultations and support for project development and management, organizes partner search and match-making events, provides training seminars on issues like: R&D in ICT, EC projects and programmes to support SME’s, technology innovations, e-government, e-commerce etc.

Among DMG major clients and partners are national SME‘s organisations and foundations, ICT companies, industry associations and trade organisations. Among international partners and clients are industry as well as public organizations : International Trade Centre (UNCTAD/WTO), IDG Corporation ,the Ministry of Economic Affairs and Communications of Estonia, Estonian Informatics Centre, the Information Society Development Committee under the Government of Lithuania, Infobalt association , Enterprise Ireland, Baltic Challenge etc. In 2004 DMG has been nominated as National Contact Point for eTEN programme, DMG staff has experience and knowledge in EC programmes: eTEN, CIP, IST, eContent, Leonardo.


As consulting and project management company . Data Media group will support SME’s towards the development and usage of best practice ICT added value services , helping to increase productivity and competitiveness’ of companies. DMG will organize policy discussing seminars and best practice and knowledge exchange workshops for SME’s and public and technology stakeholders



EC programme projects : TeleBalt ( 20012005)– Teleworking as a tool for Information Society Technologies programme promotion to Baltic states IST4Balt ( 2005-2007)-Information society technologies promotion in the Baltic states EuroTerm Bank ( 2006 ) : Collection of Pan-European Terminology resources MIAUCE ( 2007 ) – Multi-modal interactions analysis and exploration of users within a controlled environment National eTEN contact point for Latvia- since 2004 Regional and national projects :

ESF project”Raising of qualification for ICT industry personnel “ ( 2006-2008) Baltic IT &T Forum : eBaltics : Building effective partnership networks ( since 1997) European Community initiative EQUAL project No. 18 "Training in Computer and Internet Usage of Unemployed in Latvia" ( 2005 – 2007) ICT competence center in Latvia ( since 2007 )

Key personnel

Dr Mara Jakobsone, project manager of Data media Group, has received an MBA degree in "Economic Cybernetics" (University of Latvia, Faculty of Business Administration, 1979-1984), Dr.eoc. degree in “Statistics and informatics“ (University of Latvia, 1984-1987, Institute of Finances and Economics, St.Petersburgh, Russia, 1988-1989).. For more than 10 years Dr. Mara Jakobsone worked as associated professor at the University of Latvia, Faculty of Business Administration. Mara Jakobsone has large experience to lead national and international projects, coordinate expert networks, organize seminars, trainings and information dissemination. She has extensive experience in promotion and facilitation of SME's partnership and cross-border cooperation, international co-operation, performing of ICT research and studies and project management Some of the recent projects: Baltic Challenge Assessment study for potential partners from municipalities and SME's in Latvia, the international “Baltic IT&T 2006” and “Baltic IT&T 2007 forums, participation in IST4Balt and Star-Net projects funded by EC IST 6th Framework Programme, Latvian ICT sector Profile assessment study, National strategy for ICT sector and cluster development. Since 2003 Mara Jakobsone is the nominated representative of Latvia at Northern eDimension Senior experts network, since 2004 she is the contact person for eTEN programme in Latvia.

7 Participant GRNET Legal name: Greek Research and Technology Network

Web-site: www.grnet.gr

ICT specialist

Partner details

Greek Research and Technology Network (www.grnet.gr) is a state owned company that operates under the Ministry of Development . GRNET has been set up to supply high technology Internet services to both the academic and research community of Greece via a broad-band back-bone network. It contributes positively to the design, planning and implementation of IT technology development programmes in the country in parallel with the management of funds, budgets and work groups.


GRNET will support SMEs towards the development of new added value services in best practices and knowledge in implementing ICT solutions and/or strategies. Xenophon Tsilibaris. Responsible for designing, launching and implementing the GoDIGITAL initiative in Greece addressing the needs of SMEs to become innovative through ICT. Besides he has worked in several projects funded by the European Commission aiming at enabling SMEs to


adopt ICTs. Since March 2001, National Delegate in the IST Programme, nominated by the General Secretariat of Research and Technology, Ministry of Development. Since 1994, he has hold various positions in R&D Programme and project management in public agencies and research institutions, such as Secretariat General of Research and Technology, Institute of Computer Science, Institute of Language and Speech Processing as well as private sector. He holds a Diploma in Engineering, a DEA and a doctorate degree in earth observation.


In particular GRNET manages the Operational Programmes e-Business Forum and the Go Digital Training Support (www.goonline.gr). The main objectives of these programmes include the promotion of Internet technologies, the exchange of opinions, ideas and expertise, and the transfer of advanced IT knowledge to the economy and society. E-business Forum(www.ebusinessforum.gr) is a standing State consultation mechanism with the business and academic community, social and professional agencies, aiming at producing views and proposals to strengthen business competitiveness in the new digital market and support electronic entrepreneurship. GoOnline is an action line of the Operational Programmes, Information Society and Competitiveness funded by the 3rd European Union Support Framework, for the period 2000-2007. The main objective of GoOnline is to encourage the deployment of Information and Communication Technologies (ICTs) by 50,000 Greek SMEs of between 2-10 employees and make them aware of the benefits and prospects that have arisen in the new technological era. GoOnline is currently being implemented in Greece as part of the European GoDigital initiative. The Greek Research and Technology Network GRNET S.A., is the Programme Implementation Authority of the Training Support of the Go-Online program. The Training Support of the Go-Online is a 22,3 M, 5-year Program funded by the EU Structural Funds, and consists of two action lines: - Action Line 1: E-business Information Support Service to SMEs, is being implemented by a single consortium which develops multimedia-training material, operates a web portal dedicated to e-business and runs a central help-desk as well. - Action Line 2: E-business Training support to SMES, is being implemented by 16 regional consortia which provide free training support at each participating SMEs premises through Consultants of Guidance and Support (the Trainers) who themselves have also received special training offered by regional Academic Institutions. The aforementioned consortia consist of academic institutions, chambers of commerce and private companies and have dealt with 25.000 SMEs so far.

Key personnel

Xenophon Tsilibaris. Responsible for designing, launching and implementing the GoDIGITAL initiative in Greece. Major responsibilities include; solicitation planning, including preparation of Invitations for Tenders as well as the general terms and conditions of various contracts, evaluation of proposals, contract negotiation and administration/management, and budgeting. Since March 2001, National delegate in the IST Programme, nominated by the General Secretariat of Research and Technology, Ministry of Development. Since 1994, he has hold various positions in R&D Programme and project management in public agencies and private companies. He holds a Dimploma in Engineering and a DEA and doctorate degree in earth observation.

8 Participant FUTURETtec Legal name: Gesellschaft für angewandte Informatik mbH

Web-site: www.FUTUREtec-gmbh.de

Coordinator of the eTEN Market Validation project PROMIS - PRocess Oriented integrated quality Management Internet Services and eLearning for SMEs and their consultants and key partner in its Initial Deployment: www.promis.eu.


Partners in the eTEN project ENN-ICS: 510803. www.ennics.eu

Partners in the Integrated Project NanoHand - Micro-Nano System for Automatic Handling of Nano-Objects (FP6 IST-IP-034274), where they are now leading the Sub Project: Dissemination, Exploitation and Training. www.nanohand.eu

Partner details

A well established SME company, with more than 13 years experience in Innovation and ICT, as well as in international marketing and technology transfer of ICT results from research into the industry, in particular to SMEs. In 1997 they founded a Virtual Enterprise with selected partners with whom they are successfully working. FUTUREtec has a proven track record of developing scientific/industrial software, conducting training seminars, organizing symposia and conferences, performing data analysis, developing industrial applications and managing multimillion projects. Main activities in Technology Transfer and International Marketing: Long years experience in international marketing and Technology Transfer from research institutes to industry both at conception level and during the processes of realisation (working with major research institutes worldwide); market research and users’ needs analysis on services and products both on-line and off-line; introduction of selected new technology products in the market, product establishment in the European countries, co-operation strategy advice; Intellectual and industrial Property Rights (IPR) assessment; determination of intellectual and industrial property strategies, technology-transfer agreements, negotiation of licences. Guidance in matters concerning financing of cross-border co-operation and internationalisation of small and medium sized enterprises (SMEs), supporting SMEs by development of analysis, forecasting and definitions of activities; Organisation and co-ordination of international partnerships. Main activities in the field of ICT: Design and development of complex, interactive, multilingual internet portals, development of online cooperative working tools, as well as of cost-benefit analysis tools; Software development, among others in Open Source, environmental databases related to materials of complex structure and composition, software evaluation and Quality Assurance; eLearning - Comparison of economic efficiency of alternative processes of learning, e.g. comparison of web-based learning with traditional teaching; Document logistics: data systems analysis and management, organisational and functional analysis, as well as design of ICT-supported business process models


FUTUREtec will bring into Net Share their best practices and perform dissemination and training. 1) PROMIS, providing SMEs and their consultants with added value interactive services and eTraining in the fields of Environment, Health&Safety and Quality. 2) NanoHand, Micro-Nano System for Automatic Handling of Nano-Objects.

They will perform dissemination and training.


FUTUREtec has brought to successful conclusion 8 European projects, as coordinator, contractor and subcontractor. The best of these was ITER: www.iter-eu.com one of the 20 CRAFT success stories in FW5, for which FUTUREtec, in 2005, was invited, over an entire week, to present the results at the European Parliament in Brussels. FUTUREtec has been the coordinator of the project PROMIS, (eTEN - C 26402) during the market validation phase and is key ICT partner in the Initial Deployment project deployPROMIS, (eTEN - 046303), www.promis.eu. In recent years the company has gained experience at international level dealing with the practical problems – both financial and methodological – of European SMEs facing the processes of internationalisation.. In order to reach such practical experience, the company invested a considerable amount of money, and the results of this investments and work have provided FUTUREtec with the knowledge needed both to support SMEs in the day-to-day practice and to prepare strategic concepts dealing with exploitation, international marketing strategies and technology-transfer between SMEs from different countries, as well as between research institutions and SMEs at European and international level. FUTUREtec was involved as major subcontractor in the VIRTUALIS project (IST-2000-28121- social learning on environmental


issues). They were dissemination and exploitation leaders in INFRAWEBS (FP6-511723), a project dealing with ontologies and semantic web services in Open Source. In the Integrated Project NanoHand Micro-Nano System for Automatic Handling of Nano-Objects (FP6 IST-IP-034274), they are now leading the Sub Project: Dissemination, Exploitation and Training, among others, also developing 2 eLearning courses in the field of nanomanipulation. www.nanohand.eu

Key personnel

Caterina Berbenni-Rehm, Dr. More than 25 years experience in international strategic marketing. Expertise: technology transfer, international marketing and deployment, e-business, e-learning, new methods of work, cooperative working, ethics at work. Long years experience in interdisciplinary and cross-disciplinary work. Good experience both in human resource management and in the coordination of international projects. Coordinator of PROMIS (www.promis.eu ) and ITER (www.iter-eu.com), SP Leader in NanoHand (www.nanohand.eu) and WP leader in INFRAWEBS. 6 international publications. Keynote speaker at several international conferences and invited keynote speaker on conferences and events organized by the European Commission. Chair of the Board of the association Quali4EU - European Consultants committed to Quality and professional Ethics: www.quali4eu.net. Founding member of InGentibus e.V. www.ingentibus.org

9 Participant INNOVA

Legal name: INNOVA S.p.A.

Web-site: www.innova-eu.net

Coordinator of Wise-Up (eTEN)

Partner details

Established in 1993 in Rome (Italy), Innova is one of most important Italian firms in the field of technology innovation and transfer, thanks to its extended and deep experience and experise in setting up and managing research projects (within EU and national R&D Programs). At the present, Innova has established several branches in Italy (Trieste, Bologna, Lecce, Gioia Tauro) and is part of a consolidated network of consulting firms for innovation based in France, Luxembourg and Portugal. Since some years a branch has been established in Boston (MA, USA) for monitoring the innovation in USA and promoting European technologies on that market. It is made up of a pool of 50 professional consultants and qualified staff.


Innova will provide feedback about the experiences in eTEN/SMEs Support Project Overall Managing, Technology Transfer, Evaluation, Training, Technology Benchmarking and Technology Incubator. Innova will monitor and scout the best available ICT technologies on microelectronic components, microsystems and embedded systems, promoting innovative business models to invest in.


Innova holds great experience in support to SMEs, technological analysis and transfer and leading several EU funded project aimed at support SMEs during the FP4, FP5 and FP6. Innova operates in sectors where growth and development depend strongly on the use of new technologies as Information Society Technologies. Project carried out by Innova in this framework are: WiseUp RePublic

eSEVESO CREATE,

IST-Mentor ,

IST Mentor +, Tristan-East.

Since 1995, Innova provides its support to the EU Commission for assessment of the exploitation


and commercial potential of technologies developed at Ispra Joint Research Centre (JRC). Since 1996 Innova is part of the Sub-Network of National Contact Points for the CRAFT program. For FP6 a consultant is detached at MIUR (the Italian Ministry for Research) as NCP of the Global Change and Ecosystems sub-priority.

Key personnel

Francesco Niglia

Currently manages and/or supports the following projects: eTEN “Wise-Up” - Wireless Solution to improve your workforce performance. IP 6FP “Hydra” - Networked Embedded System middleware for Heterogeneous physical devices in a distributed architecture. IP 6FP “BeinGrid” - Business Experiments in Grid.

10 Participant ASCAMM Legal name: Fundació Privada Ascamm

Web-site: www.ascamm.com

Coordinated e-SeSME (eTEN)

Partner details

The ASCAMM Foundation has as its mission increasing the competitiveness of companies and organisations in the metal and plastic processing sectors as a whole. The ASCAMM Foundation operates an ISO 9001-certified, leading-edge technology centre located near Barcelona (Spain), providing services in the fields of plastic, metal and special tooling. The main activities of ASCAMM Technology Centre are the following: Applied R&D Projects, Specialised Technical and Professional Training, Product & Process Engineering, Injection Mould Testing, Technical Consulting, Technology Transfer and International Co-operation Projects. The organisation currently employs about 90 people, mainly engineering graduates, and its total income in 2006 was about 6,3M€. The major of the incomes has come from Small and Medium Enterprises. The premises of the technology centre have 6000 m2 of built space with top-level technical facilities and equipment, which has involved a capital investment of 12M€. These facilities comprise injection moulding machines, materials laboratory, rapid manufacturing machines (including one laser sintering and one incremental sheet forming stations), comprehensive CAD/CAM/CAE capability, complete metalmachining workshops (including two high speed milling centres, precission EDMing and one laser eroding machine) and laboratory for mechatronics.


ASCAMM will input with knowledge in state-of-the-art technology, provide the consortium with transferable technology, research or hand-made solutions for SMEs, “giving” both advice and technology. It will also assess the ICT Innovation policies at an European and national levels.


ASCAMM Foundation is a partner in 12 European running projects and is also involved in more than 30 projects funded by Spanish RTD support programmes, either as the leader or as a technical partner. Since 1993 ASCAMM has participated in over 80 RTD projects. At present, ASCAMM is actively involved in EU Framework Programme 6 (FP6), taking part in various projects already approved: an IP-SME (EuroTooling 21) and an IP (Next) --as one of the core partners in both--, an ETI-SSA (Plasteam) –as the co-ordinator--, and as a partner in 3 Collective Research projects (SmartFoundry, Hipermolding & T-Form), 1 CRAFT (Alamo) and 1 SSA (Manvis). Coordinates un eTEN (E-SeSME) and one Asia Invest (ChinesNet) and is leading partner in one STREP (Sculptor) and one I.Energy (Recipe). Moreover, ASCAMM is currently starting two Collective Research projects (EMOLD & Flexform) (as the coordinator in the first and as lead partner in the second) and one IP (Production4micro) (in all as core partner). Also ASCAMM is negotiating an IP-SME as coordinator (CustomIMD). ASCAMM is also actively involved in the preparation of the EU Framework Programme 7 (FP7), as member of the Technology Platforms EUMAT and Manufuture


and beeing the secretary of the spanish mirror of Manufuture. ASCAMM coordinated e-SeSME (eTEN) - The objectives are to provide the plastic supply chain SMes a wide range of on-line services, sold at market prices.

Key personnel

Mr. Ramon Costa

Director of Technological Transfer Services. He obtained a degree in Informatics Engineering by the UPC (Technical University of Catalonia), a Master in Pedagogical Qualification for Engineers by ICE-UPC (Education Science Institute) and a postgraduate diploma in "Training the Trainers" by the UOC (Open University of Catalonia). Mr. Costa also obtained a General Management Programme Diploma by the Business School EADA. He is currently the Director of Training and Transfer Services at ASCAMM. In addition, he is involved in different European projects (Production4micro, Next, Custom-IMD, Learning4Plastics,...) and National funded projects (Mapropo, Optimumm, Nemmo), participating in the training and dissemination workpackages. He has been working at the “Catalan Institute of Technology” as a Responsible of IT Consultancy, in Neoris, as a Manager of Consultancy and intec, as a Project Manager and Responsible of Training area. He is Member of the Junior Chamber International and Project Management Institute, and Senator of JCI. Finally, he is also member of the the “EADA Alumni” and advisor of the “Training and Knowledge Management Commission” of the Sabadell Chamber of Commerce.

11 Participant INMARK Legal name: INMARK – Estudios y Estrategias S.A.

Web-site: www.inmark.es

Coordinated COLD-TRACE (eTEN 517403)

Partner details

INMARK is a business and marketing consulting company based in Madrid (Spain) and operating throughout Europe and Latin America. Established in 1977, INMARK has branches in 7 countries with more than 200 qualified staff members, including senior executives, consultants and researchers. INMARK delivers consultancy and management services to more than 400 corporate clients, including international bodies, governments, large corporations, SMEs and Start-Ups. INMARK core capabilities are Market Research & Assessment, Strategic Consultancy and Partnership Development. Committed to delivering innovation, INMARK has also a proven track record in ICT specialising in driving the process forward for successful technology transfer.


As consulting company, INMARK will support SMEs towards the development of new added value services in best practices and knowledge in implementing ICT solutions or strategies.


Since 1992, INMARK has been involved in more than 25 RTD projects co-financed by the European Commission in the field of ICT, within IST, Innovation, Leonardo da Vinci and eTEN Programmes. During the last 5 years, INMARK has been acting as Project Coordinator for 3 RTD & Accompanying Measures Projects and as contributing partner of further 4 projects: VIKEF - Virtual Information and Knowledge Environment Framework Integrated Project (IST-507173) www.vikef.net ColdRoad – Cold compartment monitoring for European Road Transport (INNOVATION & SMEs, IPS–2001-42054) COLD-TRACE – Cold Chain monitoring and traceability services (eTEN 517403) www.cold-trace.com WISE – Women Integration and Skills for Entrepreneurs (Leonardo – PP149267) www.ubique.org/wise Currently, INMARK is the project co-ordinator of a EUREKA thematic network, and two SSA and an IP in the field of ICT:


eConTec – a network of associations and public funding experts facilitating R&D projects in the field of eContent & eBusiness Technologies (EUREKA 3584) www.econtec.org LEKTOR - LEgal Knowledge Transfer acceleratOR for SME clusters and digital business ecosystems (IST-34932) www.ubique.org/lektor VALUE-IT - Adding Value to RTD: Accelerating Take-up of Semantic Technologies for the enterprise (FP7-ICT 216710) SHAMAN - Sustaining Heritage Access through Multivalent ArchiviNg (FP7-ICT 216736) In addition, INMARK has recently performed qualitative market research studies to support hardware sub-market field work. It included a broad vision on Computer Architecture Design, Embedded Systems and integrated optical technology/Microsystems.

Key personnel

Yolanda Ursa International Area Manager of INMARK. Yolanda has worked in Marketing Research and Strategic Consultancy throughout her career having more than twenty years of experience in providing organisational and change management advice to top public and private corporations. She has extensive experience as Project Manager of innovative ICT projects and has developed a strong track record in international teams’ management, including the processes required to make the most effective use of people involved in the project (partners, sponsors, customers, etc.). Currently she is the Project Manager and Co-ordinator of three European projects: LEKTOR – Legal Knowledge Transfer Accelerator for eBusiness; WISE – Women Integration and Skills for Entrepreneurship, and eConTec, business workshops to help companies to promote and commercialise technological and innovative products and services. She is also an external expert to different European Commission's Directorates General and services and participates as reviewer and evaluator for R&D programmes. Yolanda has also a strong track record in concentration, dissemination of information and the exploitation of R&D project results.

12 Participant ATLANTIS

Legal name: ATLANTIS Consulting S.A.

Web-site: www.atlantisresearch.gr

Coordinated Change2IT.com (eTEN)

Partner details

ATLANTIS Consulting S.A. is a private consulting firm established in Thessalonica, Greece in 1992. It’s personnel includes engineers, economists, and IT specialists with post-graduate studies in Greece and abroad. During its existence it has developed a wide network of external collaborators including 130 organisations and companies around Europe and more than 60 individual scientists and senior consultants. So far, ATLANTIS has been selected for inclusion in several networks, registers and associations. Some of the most indicative are the following: The European Science and Technology Observatory (ESTO) of the Institute of Prospective Technological Studies (IPTS), The European Technology Assessment Network (ETAN), The Consultants’ Register of the PHARE/TACIS programme.


As consulting company, Atlantis will support SMEs towards the development of new added value services in best practices and knowledge in implementing ICT solutions and/or strategies. Atlantis participates in the project Watching IST INnovation And knowledGe (WING) - Framework Contract for Impact Analysis. The objective of this Framework Contract is to allow the measurement and analysis of impacts of completed RTD projects in Information Society Technologies, beginning from the Fifth Framework Programme. The role of Atlantis in the specific project involves the execution of 11 Domain Surveys, including the domain “Embedded Systems”. The Framework Contract will provide a systematic, structured, coherent and rolling process of data collection and analysis of the impact of completed IST RTD projects. The project will enable a better understanding of the impact of Community supported research in IST with a


view to refining Community strategy in this field and supporting decision-making regarding IST research policy. The project entails:

• A composition analysis of the projects funded; • A survey of programme participants; • A "TIMES" (Technology and Innovation, Market and Social context analysis); • Interviews and other direct data collection

Regarding our experience in micro-electronics, we are supporting the company MICRELEC, a designer and manufacturer of Retail and Secure Public Revenue Systems in atttacting Venture Capital investment, and in joining the PLUS stock exchange in London.


In a large number of projects implemented, Atlantis had the role of the co-ordinator. Indicative projects for which Atlantis was responsible for the technical and financial coordination are: VIP-NET: Virtual plant-wide management and optimisation of responsive manufacturing networks. Gate2Start: a ground-breaking model for the successful exploitation of research-based innovation; Bringing entrepreneurship and market expertise at the start of applied research. Change2IT.com (eTEN): Enhancing ICT skills in Europe. MULTITRAIN: An Integrated Platform for Multimedia Skilled Workforce Enhancement by Providing Focused Training in Digital Content.

Key personnel

Mr Angelos Manglis, iPresident and Managing Director of ATLANTIS Consulting S.A. He represents ATLANTIS in several organisations such as TII (Technology, Innovation, Information), ETAN (European Technology Assessment Network), ESTO (European Science and Technology Observatory) et al. He is the Secretary of the Hellenic Society for Technology Assessment & Evaluation (HELETAS) and he is also included in short lists of experts for informative issues on the community activities in R&TD/ Targeted Socio-Economic Research/ Monitoring RTD Programmes (DG XII). His main interests include Science and Technology policy evaluation and impact assessment, RTDI projects monitoring and management, industrial policy, strategic management, RTDI management, impact assessment, innovation management and technology transfer.

13 Participant VDC Legal name: Ventspils Digital Centre

Web-site: www.ventspils.lv

Partner details

"Ventspils Digital Centre" is a public institution of Ventspils City Council the aims of which are: • to facilitate the involvement of Ventspils city municipality, residents and entrepreneurs in

the information society and e-government; • to work actively in building up the information society and in implementation of e-solutions

on local, regional, national and international level; • to form, to support and to develop the infrastructure of information and communication

technologies. In order to actively and purposefully realize the ICT development strategy and strengthen the leading role of Ventspils as the information and communication technology sphere centre of the region and the whole Latvia and Europe in the area of e-government solutions, Ventspils city municipality has decided to establish Ventspils Digital Centre. Ventspils City Council in February 24, 2003, made a decision to establish a new municipality institution "Ventspils Digital centre".


VDC will input with knowledge in state-of-the-art technology, provide the consortium with transferable technology, research or hand-made solutions for SMEs, “giving” both advice and technology. It will also assess the ICT Innovation policies at an European and national levels.



• National Programme project "Development of Social Information Systems and E-Services", year 2005;

• Project of the Society Integration Foundation "Basic ICT Skills - Basis to Improve One's Quality of Life", year 2005 - 2006;

• European Community initiative EQUAL project No. 18 "Training in Computer and Internet Usage of Unemployed in Latvia", year 2005 - 2007;

• Project "e-Ventspils", year 2001 - 2004; • Project "Added Value Access to New Technologies and Services on the Internet (AVANTI)"; • EU Phare Programme project "Internet Portal Creation to Increase Understanding among

Inhabitants Who Do not Speak Latvian, Non-Citizens and Ethnic Minorities about the Impact of Latvia's Accession to the EU, Political and Social Participation, Information Availability, Culture and Education", year 2004;

• ERDF National Programme project "Development of a Central Data Exchange System for Municipal E-Governments and Development and Introduction of a Municipal Competency Centre Model"; year 2006;

• Project "Set Up of a Business Incubator for Entrepreneurs in Ventspils", year 2007; • ERDF project "Development of Public Internet Access Points", year 2007.

Key personnel

Elina Kronkalne. She has actively participated in e-government projects since 2005. She was a member of the project team responsible for implementation of two National programme projects of e-government infrastructure development of Latvia from Ventspils City Council. She led EQUAL and European Social Fund project teams focused on e-government aspects for enhancing active participation of all citizen groups in developing information society technologies. She has acquired her professional education in Ventspils University College in the Faculty of Information Technologies, in master`s study program. She has knowledge and experience in ISO 9001:2000 quality management and Information Technology Infrastructure Library (ITIL) process management systems application in e-government. Currently she leads Local Government IT Competency Centre at Ventspils, responsible for back-office support of ICT infrastructure and e-government related processes of local governments of Kurzeme, one of the four regions of Latvia.

14 Participant CYBION Legal name: Cybion S.r.l.

Web-site: http://www.cybion.it

Coordinated Press4all (eTEN)

Partner details

Cybion S.rl. performs business and competitive intelligence on the Internet. Cybion objectives and mission consist in the provision of customised information services starting from the Internet and exploiting its huge potential as information source offering to its clients the possibility of receiving highly customised and relevant information on their markets, their competitors and any other issue that helps small and big operators to be constantly aware on what’s going on in their specific business area. Cybion acquired a significant expertise in two specific fields: Technology Intelligence, marketing and communication activities. Relating to Technology Intelligence, Cybion provides businesses, especially SMEs, with the opportunity to stay alert in the entire technology and innovation process. Cybion has an expertise in the technology watch activity which concretises into the use and management of numerous web-tools, directories and software solutions, to perform personalised


search on specialised web-sources, such as databases and in the organisation of training sessions targeted to optimise the research time and improve the results both in terms of quantity and quality. This kind of training has been provided to Technology Transfer Centres and IRC. During its participation to EU projects, Cybion contribution has also focused on the dissemination activities, especially if web-based: web site and portal, newslettering, realisation and management of online communication solutions such as forum, groupware and more complex platform. On the basis of its expertise, Cybion has specialised in the personalization and development of numerous Intelligent Agents, also developing several proprietary software. Cybion expertise consists also of: - creating specialised web portals/directories according to the analysed business needs (design, development and set up of web based projects). Cybion service added-value consists of providing these solutions with customised information retrieval and classification solutions: metasearch engines, specific intelligent agents which could be developed by Cybion on-demand or SOA solutions on the basis of a previous study. - providing specific studies and information services on the basis on the clients interests and needs, one-shot research and continuous updated information carried out on Internet: market and image analysis and watch, tenders watch, automatic and personalised webpress reviews, web press analysis. - Performing training activities organised on how to implement and customised method and tools to use the most innovative search engines and intelligent agents to search for specialised information on the web.


It will develop the project web-site and logo during the initial months of the project. It will also support SMEs towards the development of new added value services in best practices and knowledge in implementing ICT solutions or strategies.


Cybion realised services and solutions both for private and public customers and participated to numerous European R&D projects in the field of Information technology. The target beneficiaries are mainly European and national SMEs Here, are listed the most significant experiences in the filed of specific information intelligence (users’ needs and market analysis and service ideation, set-up and implementation) and dissemination, performed by Cybion: 2004 – 2005 INNOVATRIX (EC). The idea behind this project is to produce a platform capable of efficiently extracting knowledge from public industrial property databases in order to generate content commercially exploitable by the companies willing to innovate. This is done combining the TRIZ methodology and up to date the semantic technologies. Cybion supports in development activities and is responsible for the semantic analysis, for Business Plan and for the Validation of both the concept at the basis of the tool (semantic process and semantic analysis techniques combination) and the developed prototype tool. 2003 - 2006 Talent Scout (EC). Set-up and management of an online portal enhancing the collaboration among the SMEs operating in the biotechnology field. The solution aims to promote the SMEs in the 6th framework programme opportunities in all stages of process proposal submission. The solution is based on various tools, such as: the informative website, technology and expertise watch system, European SMEs database in the biotech sector, partner search system, mailing list and news-lettering, web-based dissemination activities, set-up of a communication system on the web-portal: groupware and forum. 2001-2002 SMART2EAM (EC). It foresees the implementation of a collaborative network


management system for technology transfer companies. Within this project Cybion specific task is the set-up of the web-based directory collecting and structuring the information useful for technology transfer companies. Among this info, there is a complete section on Funding Opportunities for specific sectors and of all latest updates in specific sector technologies, besides market trends and data. Cybion delivered numerous services both to private and public institutions: 2002 – 2003 Republic (Telefonica) Development and market validation of an innovative and multimedia platform for applications on public procurement, thanks to the use of Internet-based and mobile technologies such as Webcasting and WAP. This system will allow users to exact information they need about National and European tender opportunities and offer customised added-value services. The webcasting system will provide users with personalised and tailor-made information, taking into account their specific needs. The information service is based on web content extraction and semantic analysis tool developed by Cybion. 2003 – 2004 OtO-Watch (Gruppo Finmeccanica) Realization of a Web portal enriched with an automatic search and monitoring system of institutional web sites in the Defence sector. The monitoring system retrieves tenders of specific interest for the client. The portal represents a system for consultation from the client in order to keep track its market and respond to the requests of offers at a global (world) level. The information service is based on a combination of web content extraction and semantic analysis tool developed by Cybion and SOA solutions available on the market. 2004 - CYBION MOBILE ( MCC) Planning, set-up and implementation of a platform for the provision of wireless services mainly to SMEs 2004 – 2005 e-Cybion (Filas) Planning, set-up and implementation of the e-commerce web-site to sell Cybion services. INNOVALL (eTEN) - INNOVation and creativity e-Service for problem solving (using TRIZ methodologies) based on public information for ALL (ongoing).

Key personnel

Rina Angeletti

Since 2000 she is Managing Director of the start-up company Cybion srl that is supported by the experience and skills of Cybion SA. Since 1994 she is responsible for activities related to the Organisation and Management of Research projects supported by the European Commission in the field of Information Society Technologies. Major responsibilities concern the business development of the E-commerce department of Innova, and marketing and promotion activities towards Italian and European SMEs in the field of e-commerce and Internet related strategies and technologies. Particular skills and expertise in the analysis of SMEs' needs in terms of eBusiness strategies and development and in the ideation of customised e-services for SMEs.

14 Participant CYBION Legal name: Tecnopolo SpA

Web-site: http://www.tecnopolo.it

Partner details

The Rome metropolitan area is characterized by the highest concentration in Italy of universities, public and private research institutes and major high-tech companies, making up one of the Italian economy’s most dynamic realities.


Acting on a high profile entrepreneurial intuition, civic and industrial leaders decided to enhance and modernise Rome by establishing areas on the city’s eastern and southern outskirts that would nature integration between manufacturing and new orientations in industry and services, providing space and facilities for engineering excellence, scientific and technical development, and the quest for innovative products and processes. These goals led in 1995 to the creation of the Tecnopolo S.p.A., thanks to the Rome Chamber of Commerce, which holds 95% of its shares, and an investment of 72 million euros, and with also the support of important local agencies and corporations. The main objective of the Tecnopolo S.p.A is to create an organised system for: - attracting technology-intense business projects, that can improve and qualify the Rome

area’s industrial development - providing a positive response to the unemployment problem, especially intellectual

unemployment. The Tecnopolo model is an integrated technology park system supporting by a network of collaboration among the agencies and corporations involved in the project, that guarantees the success of a modern industrial policy for the Rome metropolitan area. The Technopolo system focus on two different industrial technology projects in terms of vocations and locations: Tecnopolo Tiburtino and the Tecnopolo di Castel Romano. The first is characterized by hi-tech productive and industrial initiatives and the second is dedicated to study and research activities in the materials, environment and technology transfer sectors. The Tecnopolo Tiburtino

This is an avant-guarde centre based on the model of the most up-to-date international Techno-poles. The Tecnopolo covers a surface area of 72 hectares east of Rome, in a region which already hosts the largest industries dealing in electronic and aerospace technology. The industrial area covers 265,000 square metres, two-thirds of which are intended for software housing. The Tecnopolo area has been identified from Rome Municipality Regulation Plan as “Urban central area”. More than 300 millions of Euro (with 300 employed) have been invested in the Tecnopolo project (600 millions of Euro with 600 employed at full capacity). The structure also offers to the hosted companies specialised training, innovation, transmission of know-how and support services (co-generation system, photovoltaic plants, grid computing, broad band network, conference centre, sports centre, etc.). Moreover, the Tecnopolo offers itself as the natural seat for carrying out essential activities for the management of satellite navigation. Within the centre is a section reserved for the structures and infrastructures necessary for the Galileo Test Range. This project provides for the creation of a national laboratory for the validation of the Galileo signal, the test and certification of the terminals and the support-test for the application development. Tecnopolo has also submitted its official candidature for hosting the future Galileo Supervisor Authority (GSA), which could allow the European independence from the USA GPS system. The GSA domains applications could be various with regard to: air and naval transports, road security, environmental monitoring, etc. Business sectors


- ICT - Electronics aerospace (satellite navigation) - Telecommunications and multimedia - Incubation facilities - Technology transfer - Training and consulting

Technology transfer activities at the Tecnopolo Tiburtino are conducted at Centres of Excellence through the Rome Research Consortium and focus primarily on microelectronics. The fields addressed include CAD technologies (electronic and microelectronic), information and multimedia technologies, microelectronic devices and systems, smart sensors and microsystems. The Tecnopolo di Castel Romano It is a first-rate centre connected to the most qualified national and international partners dealing in Special Materials, Biotechnologies and Environment. This wealth of experience is situated in an area of about 130 acres (52 hectares), immersed in greenery, on the south side of Rome. At present, Castel Romano hosts a Materials Development Centre, the San Raffaele Biomedical Scientific Park Foundation of Rome and Italy’s National Environmental Protection Agency. The Materials Development Centre (CSM), is a centre for applied research of European importance where study, experimental and industrial research activities are carried out. Among its shareholders are the Thyssen Krupp, Dalmine, Vesuvius. A significant diversification of activities concerning the energy-environmental and aerospace fields has been started in recent years. The CSM employs over 300 researchers and collaborates with the major European industrial research centres. The National Agency for Environment Protection in Castel Romano carries out its work of environment monitoring of metrology and verification and control of technical standards. The San Raffaele Biomedical Scientific Park Foundation of Rome was created by Capitalia, the Rome Chamber of Commerce, and the San Raffaele Mount Tabor Foundation, to meet the need for a biomedical research centre for the strategic development of regenerative medicine. The success of this project relies on the great medical and scientific competence of the main hospitals, research centres and enterprises in the Region of Lazio. This Foundation hosts 2 research groups and 2 enterprises which employ researchers coming from the most prestigious Italian universities, the most renowned national research centres and the biomedical and pharmaceutical industry. The Castel Romano Consortium’s technology transfer activities also focus on new materials and methodologies for their use. These activities are conducted at a series of specialised facilities, including the Welding Technologies Centre, the Surface Treatments Centre, the Fast Prototyping Centre, the Biocompatible Materials Centre and Technologies and Aerospace Materials Centre. In recent years, the Tecnopolo di Castel Romano has diversified its activities into energy, environment and aerospace sectors, involving the Italian Space Agency and leading corporations such as ENEL, AMA, Finmeccanica.


Tecnopolo S.p.A., was created in 1995 thanks to the Rome Chamber of Commerce, which holds 95% of its shares, an investment of 72 million euros and with also the support of


important local agencies and corporations. The main objective of the Tecnopolo S.p.A is to create an organised system for:

o attracting technology-intense business projects, that can improve and qualify the Rome area’s industrial development

o providing a positive response to the unemployment problem, especially intellectual unemployment.

The Tecnopolo model is an integrated technology park system supporting by a network of collaboration among the agencies and corporations involved in the project, that guarantees the success of a modern industrial policy for the Rome metropolitan area. The Tecnopolo system focus on two industrial technology projects with different vocations and locations: Tiburtino Techno-pole and Castel Romano Techno-pole. The first is characterized by hi-tech productive and industrial initiatives and the second is dedicated to study and research activities in the materials, environment and technology transfer sectors.


Tecnopolo will support SME’s towards the development and usage of best practice ICT added value services, helping to increase productivity and competitiveness of companies. It will also assess the ICT Innovation policies at European and national levels. Tecnopolo, thanks also to its Rome Chamber direct contact with more than 400.000 companies of the Roma province, could analyse and target specific local economic sectors such as microelectronics components, microsystems and embedded systems. Tecnopolo will also implement a specific link with the same sectors ICT due to the location of many ICT companies within the Tecnopolo area. Tecnopolo could also exploit on this purpose its special links with other local research institutions specifically dealing with the mentioned sectors. Tecnopolo could also exploit its contacts already established with so many local companies involved in previous local and EU projects implemented by the Rome Chamber. Finally, Tecnopolo operates within a local geographical territory/province particularly experienced in the ICT sectors, with also many “points of excellence” referred to the microelectronics components, Microsystems and embedded systems.


The Tecnopolo Tiburtino is an avant-guarde centre based on the model of the most up-to-date international Techno-poles. Within the Tecnopolo is a section reserved for the structures and infrastructures necessary for the Galileo Test Range. This project provides for the creation of a national laboratory for the validation of the Galileo signal, the test and certification of the terminals and the support-test for the application development. Tecnopolo has also submitted its official candidature for hosting the future Galileo Supervisor Authority (GSA), which could allow the European independence from the USA GPS system. The GSA domains applications could be various with regard to: air and naval transports, road security, environmental monitoring, etc. The business sectors of the Tecnopolo Tiburtino are:

o ICT (Information and Communications Technology) o Electronics–Aerospace (Galileo Park) o Telecommunications and multimedia o Incubation Facilities o Technology transfer o Training and consulting


The business sectors of the Tecnopolo di Castel Romano are: o Special materials o Biotechnology o Environment o Business services centre and spin off facilities o Technological transfer

Previous experience and projects in the domain of the proposal

As to the Tecnopolo role and participation in EU projects, especially due to the direct Rome Chamber contact with a critical mass of more than 400.000 SMEs, the following skills/expertises and key competences could be highlighted and specifically referred to the personnel/human resource experiences assigned to the Net-Share project:

• promotion, validation, spreading and dissemination of innovative initiatives and tools towards local users and SMEs • dissemination of best practices towards local/national users and SMEs • evaluation and assessment of users needs in knowledge intensive services • fostering service innovation within specific economic sectors • hosting and promotion of business incubators activity • transfer knowledge and technologies activity for the SME system • co-operation with large companies, specialized centres and universities (Rome Research Consortium) • promotion of regional, national and EU (Objective 2) financing lines • hosting and promotion of companies especially operating in the following sectors: ICT (information and communications technology), Electronics–Aerospace (Galileo Park), Telecommunications and multimedia, incubation facilities, Technological transfer, Training, Biotechnology, Environment, Research and Development on new materials • promotion of technological services such as Co-Generation system, Photovoltaic plants, Broad Band network, Grid computing.

Moreover, taking into account the prior Rome Chamber and its Special Agency Promoroma background regarding the implementation of innovative initiatives, the following projects and activities could be highlighted:

• Press4All project “On line press office for SMEs” – e-Ten Programme/European Commission - DG Enterprises • Laboratorio Innovazione PMI – IT skills transferring project within local SMEs (cooperation with local Universities) • Participation in EC e-business Support Network for SMEs • PRIMATS project “Promoting Improved Management Techniques in SMEs” – Innovative Regional Actions – DG Regional Policies • On line payments system project and realisation for the whole Chamber system • IT skills transferring project within the local bio-medical sector • www.imprese.gov - web services system for improving the relationship between Public Administration and companies • Osservatorio Distretti Tecnologici Europei: case studies on aerospace, ICT, materials and nano-technologies sectors • Research on Roman new economy perspectives • M.A.R.I.O. – the web search engine for SMEs • “Easy Internet” – practical marketing web solutions for SMEs • Hosting and internet activity for the Rome Chamber system • Roman companies innovative best practices repertoire • Bed&Breakfast web portal and on line system reservation • Training activity regarding the on line documents transfer from users towards the Chamber of Commerce • Workshops organisations regarding the national e-Commerce solutions, financing and


instruments for SMEs • E-Way – on line guide to e-Commerce • CRAFT initiative promotion activity towards local companies • Collection of all Rome Chamber innovative papers and works • E-Business Square and In-Rebus projects aimed at supporting the e-commerce use from companies and the web research on internet • Insyder project – Internet research system - Esprit Programme • Phare Chamber partnership programme implemented in Latvia (EC/Eurochambres programme) • Tacis Chamber partnership programme implemented in Russia (EC/Eurochambres programme) • Med Chamber partnership programme implemented in Syria (EC/Eurochambres programme) • Mercure Tacis visiting programme (Russia) • Mercure Med visiting programme (Morocco)

• Many others internationalisation initiatives addressed to local SMEs

Key personnel

Angela Ciancia Project Co-ordinator of EU and local/national projects for SMEs innovative services development and implementation. Project coordinator of local/national activities and projects aimed at supporting the implementation of innovative services within the Rome Chamber. Responsible and coordinator of data security and personal data treatment. As to the EU and local/national projects for SMEs development and for the Rome Chamber innovative services implementation, responsible for the co-ordination of all activities to be implemented.

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