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Paper Mountain Solutions... Scaling new heights for your business through effective outsourcing

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Scaling new heights for your business through effective outsourcing

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Page 1: Paper Mountain Solutions

Paper Mountain Solutions...Scaling new heights for your business through effective outsourcing

Page 2: Paper Mountain Solutions

Paper Mountain Solutions LtdSuite 14, Communications House, 9 St John’s Street, Colchester, Essex CO2 7NN

Tel: 0844 826 0579 Email: [email protected]: www.papermountainsolutions.co.uk

Inside...

About us...

Who are Paper Mountain Solutions?

Why Paper Mountain Solutions?

Solutions to suit your business..

Administration Solution

Financial Management Solution

Sales Processing and Query Resolution

Tailored & Bespoke Solutions

What our clients say...

Get in touch today to find out how we will help your business! Call 0844 826 0579 or email us at [email protected]

Page 3: Paper Mountain Solutions

As a business owner who started

out with a great idea or product

you’ll recognise how hard it is to

maintain your initial excitement and

enthusiasm in the face of an ever

growing mountain of administrative

activities and the pressures of serving

an expanding client base. This can

lead you to:

Lose sight of business growth and

targets through generating sales

by becoming bogged down in the

admin such as chasing money,

ensuring VAT returns are complete,

adhering to current legislation or

doing the books

Become engrossed with expansion

and let the administration slide.

Either scenario risks restricting the

growth of your business and costing

you money.

The ethos behind Paper Mountain

Solutions is to utilise large corporate

thinking and strategy to deliver a

practical and efficient approach to

the running of an SME.

By undertaking the day to day

management of your company

and providing timely quantitative

management information, Paper

Mountain Solutions frees you the

business owner to concentrate on

growing your business and focus

on making informed and strategic

business decisions.

Our aim is to help you succeed in

running a successful business, to

participate fully in the excitement and

decision-making of running that fast-

growing business while minimising the

growth pains.

The team at Paper Mountain Solutions

handles the day to day management

of businesses across a variety of

sectors. They have all experienced

a dramatic development in

their businesses as their owners

concentrate on growth. Over the last

three years one client saw turnover

increase from £25,000 per month to

£145,000 per month.

“If we can create an environment for

small businesses in Britain that helps

small and medium sized enterprises

(SMEs) work smarter by allowing them

to get on with the job of running their

businesses, then we will continue to

see SMEs grow and prosper”.

Quote from Peter Wood of Bank of

Scotland Business Banking Division BBC

News Channel 18th August 2008.

Paper Mountain Solutions was formed in 2004. The founding directors have a wealth of expertise in the financial arena; Paul

Smalley has managed companies on behalf of Blue Chip beneficial owners in the offshore captive insurance market and

has underwritten for a variety of sectors in the credit insurance market in London. Joy Smalley has been directly involved and

managed a number of projects within the wealth management division of a large retail UK bank both offshore and in London.

Who are Paper Mountain Solutions? About us...

Page 4: Paper Mountain Solutions

As our teams are shared between a

number of clients we are able to keep

our costs low through economies of

scale which means we are able to

charge less than the cost of a full or

part time member of staff. And as we

recruit a variety of staff for a variety

of businesses, you are able to take

advantage of the range of skills we

have in house.

Here are just some of the services that

we are able to offer:

General administration and financial

management support keeping your

business running smoothly on a daily

basis

Weekly ‘catch up’ meetings,

keeping you abreast of sales queries

and trends

Monthly management meetings

providing you with quality

information for strategic focus and

planning

Systemised solutions on both the

workflow and IT front providing

maximum efficiency within your

business

Access to a nominated team

conversant in your business

products/services ensuring you have

the relevant skill set whatever stage

your business is at

In today’s world of recruiting staff,

each business loses valuable time and

invests considerable resources in the

recruitment, training, administering and

managing of staff. Even the use of self

employed contractors is proving more

difficult given a variety of recent court

cases where they have been deemed

as employees of the company. Paper

Mountain Solutions removes these issues

completely – our nominated team will

provide 100% cover without any staff

management headaches.

Our unique proposition gives us a complete overview of your business and therefore your overall support requirements

meaning we can provide you with the most efficient and cost effective solution for running your company. This leaves you

free to work on your business and increase revenue streams.

Our dedicated teams work closely

together in the same office;

they are aware of your business and its

requirements, adopting your business

ethos and processes accordingly and

are therefore able to respond to your

business needs as they arise.

Why Paper Mountain Solutions? About us...

Page 5: Paper Mountain Solutions

Solutions to suit your business...

The solutions, detailed over the following pages, can be

provided as a standalone package or in conjunction with

other solutions.

Every business is different and requirements may depend

on the product(s) or service(s) you provide as well as the

growth stage your business has reached.

We will be happy to provide a quotation for a variety of

levels of support so that you can make the best decision to

take your business forward.

Page 6: Paper Mountain Solutions

Administration Solution Solutions to suit your business...

Our administration solution combines all the functions required to run a successful business leaving you the

freedom to be away from the office for any period of time you choose.

The service comprises:

Postal collection, sorting and prioritisation to our Communications House address

Electronic and paper-based filing

Paying-in of cheques on same working day received

Email correspondence under client logo and email address

Dedicated telephone line answered in company name

Fixed monthly fee + competitively priced incoming/outgoing calls + postage (at cost).

Get in touch today to find out how we will help your business! Call 0844 826 0579 or email us at [email protected]

Picture the scene... The time stressed entrepreneurYou enjoy the process of business creation and strategic

thinking but don’t want the hassle of the nuts and bolts

of general day to day management - you are already

thinking about your next project! You want solutions, quality

delivery and the knowledge that everything is being

handled behind the scenes. If a situation needs to be

escalated, you want to know that it will be.

We provide you with weekly ‘catch up’ meetings, (in some

cases by teleconference when abroad). We keep you

abreast of sales queries, trends and issues while monthly

management meetings provide the quality information

you need to think strategically and plan accordingly.

Benefit: You are involved in the aspects of the business you

enjoy while safe in the knowledge that the rest is being

dealt with professionally and efficiently.

Page 7: Paper Mountain Solutions

Our financial management package provides the tools and information for you to make strategic and

informed decisions in order to expand your business. Financial information needs to be reviewed and

discussed and we provide monthly management meetings to do this.

The service comprises:

Sales invoice processing

Bookkeeping including completion of quarterly VAT returns

Credit control

Supplier reconciliation and payment schedule (where required)

Monthly management accounts with analysis

Monthly management meetings

Year end account preparation and liaison with accountant

Fixed monthly fee agreed in advance based on monthly transactions on accounting programme used.

Financial Management Solution Solutions to suit your business...

Picture the scene... The cost focused entrepreneurCost focused, you ensure that your business is run as

efficiently as possible to maximise returns. You are acutely

aware that members of staff bring with them hidden costs:

office space, national insurance payments, holiday and

sickness periods, training and management time.

We provide you with systemised solutions on both the

workflow and IT front to ensure maximum efficiency. Our

teams are shared between a number of clients so we can

keep our costs low and charge less than the cost of a full or

part time member of staff.

Benefit: You have access to a cost effective resource

without compromising on quality or efficiency.

Page 8: Paper Mountain Solutions

Sales Processing and Query Resolution Solutions to suit your business...

A key part of every successful business is the company’s ability to deal with sales queries efficiently and

effectively. Working with you, our team will become conversant with the service or product range in order

to speak knowledgeably and confidently when dealing with your calls.

The service comprises:

Email correspondence under client logo and email address

Dedicated telephone line answered in company name

Liaison with both suppliers and customers

Sales invoice processing

Staff trained in your company’s products/services

Fixed monthly fee + competitively priced incoming/outgoing calls.

Picture the scene... The growth focused entrepreneurGrowth focused, you need to concentrate on the marketing

and sales of your business to increase revenue as swiftly as

possible. You want an efficient, professional and seamless

service to give customers confidence in the business. You need

to be secure in the knowledge that as demand increases,

sufficient resources are available to cover the increase in

workflow and the associated administration which goes with it.

We provide a nominated team with a range of skills to

handle your company’s administration, sales processing

and financial management. Our infrastructure allows us to

manage workflow between teams at peak periods while

putting in place longer term solutions for sustained expansion.

Benefit: A flexible and adaptive model delivering the

resources you require as your company expands without the

cost of recruitment.

Page 9: Paper Mountain Solutions

As our customers have grown, we have undertaken a range of bespoke requirements, some of which include:

Creation of cashflow forecasts and business plans

Liaison with banks to secure finance

Product uploading onto client website and subsequent updates

Clearance of backlogged work

Data input

Workflow process review

We would be pleased to quote on a specific project - all ad hoc/bespoke work is charged on an hourly basis.

Tailored and Bespoke Solutions Solutions to suit your business...

Get in touch today to find out how we will help your business! Call 0844 826 0579 or email us at [email protected]

Picture the scene... The passive income-generating entrepreneurYou have a full time job or another full time occupation

(being retired!) and you need someone to administer

your business (perhaps a property portfolio) while you are

otherwise engaged. For you managing staff/ contractors

and completing tasks in a timely manner can be difficult. You

need an innovative solution which manages day to day tasks

generating an income in your absence.

We provide you with a mailbox service which prioritises all

post as per your instructions and pay in cheques on the same

day as receipt. Appointments can be diarised for specific

dates and contractors /suppliers managed to ensure tasks are

completed within specified timescales.

Benefit: A reliable straight forward service built on your

instructions which works even when you are not there.

Page 10: Paper Mountain Solutions

What our clients say...

“We have contracted out our finance support to Paper Mountain Solutions for a number of years to undertake

our bookkeeping and provide monthly management accounts - these were tailored to our requirements so we

can best understand the performance of our business. Their support has been proactive and invaluable; their

ability to talk to us in plain English about our accounts has helped us make strategic decisions along the

way.”

Director, Walney UK Limited

“Although I was very reluctant to let go of the work originally, I now feel confident it is being

handled professionally and in the manner I wanted to take my business to the next level”

Managing Director, J 9 Limited

“Using Paper Mountain gives us a highly professional public image at a sensible cost and

the back office processes which are essential to the maintenance of that image and the

smooth running and development of the business. To drive a business forward, you need

to be confident that the engine is working efficiently.”

Managing Director, Savvy Business Limited

“In the current economic climate, accurate and up to date information is a must

when running a property portfolio. Paper Mountain Solutions provides us with

ratio analysis on a property by property basis so that we can review the returns

on our investment. We have then taken strategic decisions on rent charged

along with the choice of mortgage provider to ensure our portfolio is best

positioned for expansion.

Director, Lierre Property Management Limited

Picture the scene... The “I’m ready to sell my business” entrepreneurHaving worked hard to build a successful business, you want to

sell and reap the benefits of your hard labour. However, your

biggest issue will be the role that you currently play within the

business and whether the business can run without your input.

We provide a range of expertise to help you identify the

administration processes and procedures within your business.

Coupled with implementation support we put the business in

the best possible position to follow this strategy through.

Benefit: A saleable asset with the processes and procedures to

back that up.

Page 11: Paper Mountain Solutions

Solutions to suit your business..

Administration Solution

Financial Management Solution

Sales Processing and Query Resolution

Tailored & Bespoke Solutions

Get in touch today to find out how we will help your business! Call 0844 826 0579 or email us at [email protected]

www.papermountainsolutions.co.uk

Page 12: Paper Mountain Solutions

Paper Mountain Solutions LtdSuite 14, Communications House, 9 St John’s Street, Colchester, Essex CO2 7NN

Tel: 0844 826 0579 Email: [email protected]: www.papermountainsolutions.co.uk