p4 camp solutions: fs, ims, daniels p10 · pdf filecamp solutions: fs, ims, daniels ... us on...

+40Since 1968Serving the Business Aviation Community

OC

TOB

ER

201

1

p4

LONG AND FAR OVER THE ICE

BY GIACINTA BRADLEY KOONTZ

p18

CAMP SOLUTIONS: FS, IMS, DANIELS

CAMP PROGRAM RELEASES BY STEVE MCQUEEN

p10

OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 3

ContentsGreetings

Editor: Karie WhiteCAMP Systems International32 Daniel Webster Highway, Suite 10Merrimack, NH 03054Tel: (603) 595-0030Fax: (603) 595-0036Email: [email protected]

Advertising: George RossidesToll Free: 1-877-411-CAMPTel: (631) 588-3200 Cell: (516) 383-9082Email: [email protected]

Cover: Stock photo.

©2011 CAMP Systems International

October greetings,

October in Vegas. Th e CAMP team is looking forward to touching base with many of you at this month’s NBAA 2011 Annual Meeting and Convention, hosted in Las Vegas, Nevada. We’ll be at booth # N1721; we invite you to drop by for a visit.

I’d like to take a moment to remind you that CAMP is more than an interface or application. We are a service provider. I believe that most of you know this, but it’s good to be reminded once in a while that we are not alone. At CAMP, we believe in providing good, solid customer service. We are committed to developing both innovative products and the resources to make those products work for you. We all know the old adage: Work smarter, not harder.

So, if you fi nd that you are in need of assistance, the CAMP team is here – ready and willing to help you work smarter. Assistance is just a phone call, email, or visit away. Your CAMP Analyst and the Application Support Team are eager to help. Your Regional Field Service Rep is always willing to pay a visit to make sure you’re on track, and connect you to the right internal resources.

Our website, www.campsystems.com, has contacts listed under both the “support” and “sales” headings. Contact listings can also be found right here in InSight, on the adjacent page.

System training is conveniently available through our regularly scheduled webinars, which are hosted by Application Support team members. CAMP’s YouTube™ Training Videos are readily available as well (www.youtube.com/fi eldservicerep). Let us know what we can do for you.

Digging into this month’s InSight, we review CAMP’s Flight Scheduling, Inventory Management and Daniels product lines. If you have spares, take a look at the highlighted features of CAMP’s Inventory Management System. For those operations juggling passengers, crews and fl ights, review the benefi ts of CAMP’s Flight Scheduling management solution. And for those operating transport category aircraft, CAMP off ers customized maintenance programs through its wholly owned subsidiary Daniel Systems.

Also in this issue, Giacinta takes us on an exciting journey around the world with Earthrounder, Elgen Long. Last year, AMSTAT examined world trends in utilizing a professional broker to orchestrate aircraft transactions in ‘Nothing Like a Pro.’ Th e result was that despite economic challenges, consumers were still consulting the professionals. Now, a year later, is that still the case? Find out whose ‘Sticking with the Pros’ on page 9. Turn to this month’s ‘Hot Tip’ with Steve McQueen, West Regional Field Service Representative, to catch up on some of latest CAMP program releases. Of course there’s more great content on the pages in between, so please enjoy.

Best regards,

Rich AnzaloneVP Customer Support and SalesCAMP Systems [email protected]

04 CAMP SOLUTIONS 04 CAMP FS 05 CAMP IMS 07 Daniel Systems

08 CAMP PEARLS

09 AMSTAT MARKET ANALYSIS Sticking With The Pros By Judy Nerwinski

10 USER HOT TIP Program Releases By Steve McQueen

13 TOOLBOX Q&A

14 OEM HIGHLIGHT Embraer

17 ASO TOP 50

18 INSIGHT TO THE PAST Long And Far Over The Ice By Giacinta Bradley Koontz

20 CAMP CALENDAR

CAMP DIRECTORY | WWW.CAMPSYSTEMS.COMLO

CA

TIO

NS NORTH AMERICA

New York (Headquarters)LI MacArthur Airport999 Marconi AvenueRonkonkoma, NY 11779 USA

Tel: 631-588-3200 Fax: 631-588-3294 Toll Free: 1-877-411-CAMP (2267)

New Hampshire (Sales)32 Daniel Webster Hwy, Suite 10Merrimack, NH 03054 USA

Tel: 603-595-0030Fax: 603-595-0036Toll Free: 1-800-558-6327

Montreal 6800 Côte-de-Liesse, Suite 101Saint-Laurent, QC H4T 1E3Canada

Tel: 514-448-1128Fax: 514-448-1120

Wichita 8200 E. 34th Street NorthBuilding 1600, Suite 1607Wichita, KS 67226 USA

Tel: 316-462-2267 Fax: 316-462-2442Toll Free: 1-866-581-CAMP (2267)

FloridaDaniel Systems3401 NW 82nd Avenue, Suite 104Doral, FL. 33122 USA

Tel: 305-715-9565Fax: 305-715-9987www.danielsystems.com

EUROPE

ParisCAMP Europe SAS15 rue de la Montjoie - BP 58 93212 Saint Denis La Plaine CedexFrance

Tel: +33-1-55.93.45.80 Fax: +33-1-55.93.45.99 www.campsystems.com.fr

ASIA

Hyderabad, IndiaCAMP Systems Pvt LtdRCV Towers, HITEC CityHyderabad - 500 033

New JerseyAMSTAT44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 732-530-6400Fax: 732-530-6360Toll Free: 1-877-4AMSTAT (426-7828)www.amstatcorp.com

Aircraft Shopper Online44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 888-992-9276Int’l Tel: 732-704-9561www.aso.com

FIELD SERVICE REPRESENTATIVES & REGIONAL SALES MANAGERS U.S. REGIONS

West (AK, AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY)Steve McQueen, West Regional FSRMobile: 702-513-0671E: [email protected]

Tom Ritrovato, West RSMTel (direct): 603-821-6430Toll Free: 1-800-558-6327E: [email protected]

North Central (IL, IN, IA, KY, MI, MN, MO, NE, ND, OH, SD, WV, WI)Eli Stepp, Jr., North Central Regional FSRMobile: 217-801-3701E: [email protected]

Martha Karoutas, North Central RSMTel (direct): 603-821-6436Toll Free: 1-800-558-6327E: [email protected]

South Central (AR, CO, KS, LA, NM, OK, TX)Jay Dunnam, South Central Regional FSRMobile: 214-930-6715Email: [email protected]

Sarah Molloy, South Central RSMTel: 631-588-3200 ext. 138 Toll Free: 1-877-411-2267E: [email protected]

Southeast (AL, FL, GA, MS, NC, SC, TN, VA)Roy Gioconda, Manager, Field ServiceMobile: 919-454-6843E: [email protected]

Kate Gallant, Southeast RSMTel (direct): 603-821-6433Toll Free: 1-800-558-6327E: [email protected]

Northeast (CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, DC)Victor Josephson, Northeast Regional FSRMobile: 516-652-9165E: [email protected]

Joe Dynko, Northeast RSMTel (direct): 603-821-6428Toll Free: 1-800-558-6327E: [email protected]

LATIN/SOUTH AMERICAN REGIONS

Manuel Cruz, Latin/South America RSMTel: 631-588-3200 ext. 257Toll Free: 1-877-411-2267E: [email protected]

INTERNATIONAL

European FSR (TBD)For assistance in Europe, please contact:Tel: +33 (0)1 55 93 45 81E: [email protected]

George Rossides, International RSMTel: 631-588-3200 ext. 212Toll Free: 1-877-411-2267E: [email protected]

OEM BASED

Wichita (HBC / Cessna Field Service Rep)Th omas WilliamsCAMP Systems International Inc.C/O Hawker Beechcraft Services, Inc.Mid-Continent Airport (KICT)1980 Airport RoadWichita, KS 67209 USA

Mobile: 316-640-9178 E: [email protected]

Little Rock (Dassault / HBC Field Service Rep)Tom MaherCAMP Systems International Inc.C/O Dassault Falcon Jet3801 East 10th Street Little Rock, AR 72202 USA

Tel: 501-210-0580Fax: 501-210-0475E: [email protected]

WORLDWIDE BROKER PROGRAMLynn Sosnowski, Broker & Finance Program Sales Manager - Worldwide44 Apple Street, Suite 5Tinton Falls NJ 07724

Tel (direct): 732-530-7409Mobile: 732-720-9840Fax: 732-530-6402E: [email protected]

PP.

SUPP

OR

T

APPLICATION SUPPORT TEAMTel: 631-588-3200Toll Free: 1-877-411-2267E: [email protected]

CAMP VIDEO TRAINING ON YOUTUBE™Go to: www.youtube.com/fi eldservicerep

CO

NTA

CTS

4 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2011 OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 5

CAMP FS For more information contact:

Ed MurphyProduct Manager

877-411-CAMP or(631) 588-3200 ext. 265 [email protected]

www.campsystems.com

CAMPSolutions

CAMP IMSCAMP IMSAN INVENTORY MANAGEMENT SYSTEM FOR TODAY’S CORPORATE FLIGHT DEPARTMENT

By Rajiv TayalDirector of QA and Product Manager, IMS

Over the last 15 years or so, the role of the professional fl ight department has evolved from its single-purpose mandate of ferry-ing managers, to that of a

vital corporate management tool. While the notion of fl ight departments as private air forces still per-sists in some circles outside the business aviation community, the reality is that today’s fl ight depart-ments are operated as business units that must continually rationalize their existence or fall prey to budget conscious CFOs. Today, the technology is more sophisticated, oversight is more stringent, dis-patch reliability more critical and safety more un-compromising making the challenge of operating a high performing fl ight department a much more diffi cult enterprise. To meet this challenge, compa-nies have had to employ best-in-class business prac-tices and systems for their fl ight departments.

On the operational level, using the CAMP Inven-tory Management System (IMS) is a perfect ex-ample of how many corporate fl ight departments have improved their accountability, streamlined their warranty administration and aligned with regulatory standards to improve the auditability of their parts procurement and asset (inventory) man-agement processes.

IMS SERVICE & TECHNOLOGY ORIENTATIONCAMP’s Inventory Management System is a secure web-enabled application that resides on CAMP’s server and is accessible 24/7. What is unique about CAMP’s IMS is that it’s a service-based solution that leverages technology to meet a customer’s inventory management needs. CAMP’s orientation as an applica-tion service provider (ASP) diff erentiates it from most other inventory management companies. Indeed, Silicon Valley is littered with cautionary tales of good companies that failed because they relied on selling pricey task-specifi c software solutions that were incapable

of incorporating fl exibility and growth. At CAMP, we realized that the ASP orientation would allow a fl ight department to inexpensively harness a powerful inventory management tool that did not require any upfront capital investment on their part. For a small annual subscription fee, CAMP pro-vides the technology, confi gures IMS to the customer’s business processes, maintains the system and stores the data while incurring all the associated costs in doing so. Not only is there no installed software for the customer to grapple with, but CAMP also bears the development costs to ensure IMS meets the customer’s future needs.

A SUMMARY OF IMS FEATURES

As with any capable inventory management sys-tem, CAMP’s IMS service organizes a customer’s routine tasks such as managing requisitions, purchase orders and receipts, and is capable of generating a full range of reports including inven-tory status, order management, fi nancial analysis and stock valuation.

However, in addition to this, IMS off ers a com-plete cost analysis component to facilitate parts procurement by enabling users to analyze parts procurement history, lead-times and compare part

costs all from one source.

IMS also includes a warranty manage-ment feature that gathers all the neces-sary information required to process warranty claims for both installed and stocked parts. Th e system also provides the option of printing the claim according to a manufacturer’s or supplier’s specifi c format.

From a document management perspective, IMS off ers various tools

to minimize the generation and stor-age of paper. For example, the system has

a fully integrated parts shipment tracking feature

where each shipping record is tracked on-line in real-time. It also incorporates an archiving capabil-

ity. Users can scan and attach part tags, 8130 forms, invoices, manuals, MSDS and even component pictures or video fi les against each part record. All the data is saved on CAMP’s server which frees the customer from incurring the

costs of sustaining a data warehouse.

Th e all new barcode and labeling module guarantees the express checkout of parts

from the stock room. Besides printing the bar-coded component, stock labels and serviceable tags, CAMP’s imsMobile technology enhances the user mobility while processing parts checkout or component history retrieval. CAMP imsMobile offers quick access to inventory data from any internet enabled mobile/PDA device.

IMS & AIRCRAFT MAINTENANCE TRACKING SERVICE

While IMS is an independent product in its own right, a customer only truly appreciates its full value when it is coupled with CAMP’s aircraft maintenance tracking service. More than just the benefi ts it derives from the seamless integration, a fl ight department can confi gure the respective sys-tems to do a great many tasks. For example, users can search for installed parts, check parts availabil-ity, perform parts reliability checks and even print work cards all from a single screen. In addition, CAMP customers who currently subscribe to both services are able to automate stock updates once maintenance compliance tasks are recorded as the integration (of the systems) automatically updates accrued part times and other installation and removal details.

Irrespective of whether your company is a for-tune 500 corporation with a large fl eet of aircraft, or a small fl ight department servicing a remote location with a few turboprops, CAMP IMS has been designed to be a scalable service that aligns with a customer’s business processes to eff ectively meet the inventory management needs of today’s corporate fl ight departments.

CAMP IMS For more information contact:

Rajiv TayalProduct Manager

877-411-CAMP or(631) 588.3200 ext. [email protected]

www.campsystems.com

CAMP FSCAMP FSA SCALABLE FLIGHT SCHEDULING SYSTEM

FOR ALL FLIGHT DEPARTMENTS By Ed Murphy

Product Manager, Flight Scheduling

Many fl ight departments still operate with no comprehensive sched-uling software. Th is can be due to the limited I.T. infrastructure allocated to the fl ight department or that some fl ight scheduling software packages require dedicated servers that need to be main-tained in-house. Very often, fl ight departments do not have the I.T. infrastructure or personnel available to maintain an in-house

system. CAMP Flight Scheduling is a perfect solution for these departments!

CAMP Flight Scheduling (FS) is a secure web-enabled application that resides on CAMP’s servers, and is accessible 24/7. FS is a service-based solution that leverages CAMP’s exist-ing I.T. infrastructure, security, and redundancy. Th is allows small fl ight departments to harness a powerful fl ight scheduling tool that does not require any up-front capital investment on their part. For a small annual subscription fee, CAMP provides the technology, sets up the system, maintains the system, and stores the data while incurring all the associated costs in doing so. Th ere is no software to install locally. A customer only needs an Internet connection and browser to access the system anywhere in the world.

SYSTEM FEATURES:Th e CAMP Flight Scheduling system features

are designed to be user friendly and allow schedulers to easily build trips, assign crew and passengers, and print manifests. Th e extensive airport atlas is updated monthly with latest FBO, hotels, catering, and transportation infor-mation giving the fl ight department the accurate information they need to arrange trip logistics.

From a crew perspective, the system has various tools for tracking currency, fl ight and duty times, logbook totals, and crew schedules. Th e system also provides diff erent views to al-low the crew to check their schedule remotely thus eliminating unnecessary phone calls to the scheduling department.

Th e Heads Up Display provides a quick over-view of the Flight Department activity including aircraft status, statistics, crew assignments, and upcoming trips.

Th e FS Mobile feature is a user-friendly browser interface designed for Blackberry and PDA wireless devices. Using the same secure logon credentials used to enter the main system, aircraft crew members can quickly and easily gain access to aircraft and crew schedule information.

CAMP FS includes a powerful reporting module based on Crystal

Reports. Th e system has a range of reports including aircraft usage,

crew totals, and fuel expenses. Flight departments can create additional custom reports and manifests and have

them available in the system.

While CAMP FS is an independent product in its own right, a customer who subscribes to the CAMP Maintenance Tracking service can integrate the two systems to add additional ben-efi ts. All scheduled trips can be transferred to the Maintenance System to give maintenance per-sonnel a visual indication of the upcoming fl ight activity for each aircraft. As trips are posted in FS, the times will be automatically sent to the Maintenance System to update the last actuals on the aircraft. Scheduled work orders from the maintenance system can also be posted to FS as a visual reminder to the schedulers that the aircraft will be unavailable.

Irrespective of whether your company is a Fortune 500 corporation with a large fl eet of aircraft, or a small fl ight department, CAMP FS has been designed to eff ectively meet the fl ight scheduling needs of today’s fl ight departments.


WHAT IS A “BUSINESS JET”? Th e most common defi nition of a business jet is a Bombardier, Cessna,

Falcon, Gulfstream, or Raytheon manufactured aircraft. However, there is a small but growing percentage of operators for whom a “business jet” is a Boeing, McDonnell Douglas or Airbus aircraft. A majority of these aircraft were originally in service with commercial air carriers before being acquired by individuals, corporations, or governments and re-furbished and outfi tted for VIP operations. CAMP provides specialized maintenance program develop-ment and tracking services for these aircraft through its Daniel Systems subsidiary (aka “Daniels”).

WHY ARE THEY DIFFERENT?In order to better understand the need for

specialized maintenance program development and tracking services for this class of aircraft, it helps to look at how they diff er from traditional business jets. Traditional business jets are designed to fl y an average of 500 to 600 hours per year and are typically operated under FAA Part 91 or Part 135 guidelines. Th e maintenance programs designed by the OEMs refl ect these usage and operational char-acteristics. Traditional business jet operators follow the OEM recommended maintenance schedule as it matches their operational parameters.

In contrast, the air transport category aircraft are designed and certifi ed to meet the rigorous opera-tional requirements of FAA Part 121 for commercial air transport. Air transport aircraft are designed to fl y between 2,500 and 4,000 hours per year. Due to the requirements and demands of commercial op-erations, the aircraft OEMs issue several documents providing maintenance guidelines to ensure the aircraft are maintained in an airworthy condition. Th e number and frequency of the recommended inspections are commensurate with the design’s utilization rate and operational environment. However air transport category aircraft operated in a VIP confi guration never meet the aircraft’s design utilization rate and typically are not exposed to the harsh environmental factors.

In addition to the basic diff erences outlined above, there are design and usage diff erences between traditional business jets and converted airliners. Traditional business jet manufacturers typically design and build an aircraft using a single supplier for the key systems – i.e. single engine sup-

plier, APU supplier, etc. Whereas the air transport aircraft have two and in some cases three suppliers for key systems installed in the aircraft. Th is level of system variability allow airlines to select those sup-pliers they feel provide them the best performance for their operations. And because of the demands put on the equipment, key systems on air transport aircraft are in a continuous modifi cation process un-like suppliers for the business jet aircraft. To put this into context, consider that the rate of Airworthiness Directives being issued for air transport category aircraft is approximately 10 times the rate of those issued for business jets. Another factor increasing the variability of the aircraft confi guration is airline modifi cations. Most airlines introduce numerous modifi cations to their aircraft to improve reliability, reduce maintenance cost, or improve the passenger environment. Lastly, the airline environment is harsh, and it is not unusual to have dozens of large repairs that impact the original maintenance inspec-tion requirements.

THE NEED FOR CUSTOMIZED INSPECTION PROGRAMS

Boeing and Airbus issue two primary documents outlining maintenance requirements – the Mainte-nance Review Board Report which defi nes the “have to follows”, and the Maintenance Planning Docu-ment which outlines the “recommendations”. Even though the aircraft are being operated in a low-utilization VIP operation, the regulatory authorities still treat them as air transport aircraft, and hence their maintenance programs must show full and “timely” compliance with the OEM’s requirements and recommendations.

Let us consider an example to understand the concept of “timely” compliance. If the OEM’s MPD requires an inspection to be performed every 10,000 hours, in a high-utilization airline environment that inspection may be performed every 4 years. In a low-utilization environment such an inspection may come due once every 20 or more years. Clearly, no authority is going to sign-off on such an inspec-tion program as it cannot be considered “timely”. Th erefore, to develop an inspection program for a customer, the Daniels’ analyst must consider the customer’s expected utilization, average stage length, environment, any particular customer maintenance “black out” periods, and many other factors. All these variables are brought together in a program that must meet the customer’s needs and dem-onstrates “timely” compliance with all the OEM

requirements. Ultimately, the goal of a Daniels customized maintenance inspection program is to maximize a customer’s utilization while concentrat-ing heavy, disruptive maintenance (like removing the interior) into checks as far in the future as pos-sible while never compromising safety.

Th e Daniels customized inspection program must also address any specifi c requirements of the govern-ing regulatory authority. If necessary or requested by the operator, the Daniels analysts will assist in obtain-ing regulatory approval for the inspection program.

CUSTOM TASK CARDSIn addition to building a custom maintenance

inspection program, Daniels can also develop customized task cards. Often, customers install modifi cations that have their own set of inspection requirements – Daniels can develop customized cards that defi ne in detail the inspection require-ments for these modifi cations. To date, cards that have been developed cover airframe repairs, single system installations; engine and nacelle modifi ca-tions as well as complete VIP interior installations. Daniels also has the ability to customize generic (or custom) OEM issued task cards to tie the task cards to the inspection program and customer. Such a tie-in is required by most regulatory authorities and Daniels off ers this service at a signifi cantly lower cost than the OEMs.

MAINTENANCE TRACKINGFinally, when the customized inspection program

is approved by the regulatory authorities, the aircraft is enrolled in the CAMP Maintenance Management System. At the same time, the aircraft’s custom task cards are also loaded into the system. Th e operator then has online access to all the aircraft’s maintenance compliance records and task cards and can also pro-vide access to MRO’s of their choice as necessary.

Once an aircraft is operational, Daniels tracks the OEM revisions and can revise the customized inspection program appropriately. Daniel Systems also off ers transition programs from older MSG-2 maintenance programs to newer MSG-3 mainte-nance programs for certain models of aircraft.

A Wholly Owned Subsidiary of CAMP Systems International Inc. By Kevin Ryan, General Manager, Daniel Systems

MAINTENANCE TRACKING FOR LARGE AIRCRAFT

CAMPSolutions

If you feel your aircraft needs a customized maintenance program that suits your opera-tion, give us a call, (305)-715-9565.

w w w. d a n i e l s y s t e m s . c o m


Need Help Navigating Aircraft Operating

Costs?

Life Cycle Cost

Aircraft Cost Evaluator

A budgeting and financial analysis tool to understand the true cost of owning and operating an aircraft.

The perfect tool for benchmarking variable & fixed costs, performance and specification data for more than 460 aircraft.

Conklin & de Decker products and consulting services are like having a “GPS” for your aircraft acquisition decision or budgeting process.

www.bjt.Conklindd.com+1-508-255-5975

with Judy NerwinskiAMSTATMarket Analysis

Are owners foregoing the use of a broker to save on commission in these uncertain economic times? We

took a look at this trend last year and AMSTAT’s statistics revealed that even in diffi cult times, air-craft owners did not change their selling patterns for the most part. Th is holds true again this year.

Th is trend has been extremely consistent for North America, Th e Middle East, Western Europe and South America in the past year. North America remained the same since 2008 with brokers representing 83% of the total aircraft for

Sticking with the Pros

sale. In the Middle East brokers represented 77% of all aircraft for sale in both 2010 and 2011. In Western Europe, there were brokers representing 75% of all aircraft for sale in 2010 and 2011, and in South America 60% in 2010 and 2011.

South East Asia had the most dramatic increase from 55% in 2010 to 61% in 2011. Th e prac-tice of using a professional to sell an aircraft also increased in Eastern Europe and South Asia. In the past, the very concept of using a professional was a foreign one. In 2006, there were only 14% of all aircraft for sale represented by brokers in

Did you know that the “My Settings” feature is available to all users and provides the opportu-nity to personalize the system to their individual requirements and tastes.

Any change made in “My Settings” will only affect the look and feel of the application for that specifi c user and will not impinge upon the set-tings of others from within the same organization.

By default, the system only loads four fl eet func-tions for any newly created logon. However, there are more that are readily available.

To change the presentation of the fl eet functions select the “Fleet Links” frame under “My Settings.” From here, choose what you wish to display.

You can also set specifi c criteria fi elds as personal defaults for any search fi lter that is available within the system.

CAMPPearls

“The biggest connection I can see between a pearl and wisdom

is ... both a pearl and wisdom seem like small objects

but are both very valuable.”

— WikiAnswers.com, user: ID 1241821233.

What are CAMP Pearls? Valuable little pieces of insight – some obvious, others less evident. From

useful facts to helpful hints, Pearls will provide monthly wisdom about CAMP, its applications and more to help you along the way.

CAMP MobileFor more informati on

or to acti vate CAMP Mobile, contact the CAMP Applicati on Support Team:

(tf ) 877-411-2267 (p) 631-588-3200(e) applicati [email protected]

Maintenance Tracking

on the fl y

South Asia as compared 50% this year.

Th ere were, however, two regions that did not embrace this trend. In Africa the number of air-craft for sale by an aircraft professional fell to 45% in 2011 from 52% in 2010 and in Oceania the number fell to 54% in 2011 from 58% in 2010. But despite the decrease between 2010 and 2011, broker representation has increased in both these regions since the panic of 2008.

No matter what part of the world or economic climate, a smart consumer knows the value of using a professional.

Percentage of Aircraft For Sale with a Broker


UserHot Tip CAMP APPLICATIONwith Steve McQueenWest Regional Field Service Representative

PROGRAM RELEASES

Periodically, updates are incorporated into the system. These updates are

called Releases and add new capabilities or enhance the processes already in use. It is important that you know these changes and how they affect the way you use CAMP.

Filter Boxes

Fleet Reports Work Orders

The latest release documentation notes are now available by using the help menu. These notes will explain the changes to

the system and show examples.

The latest release to CAMP MTX (3.0) is 3.1.2.3. Here are a few details of that release. To see the full release document, use

the help menu function described above.

Aircraft Home Page


Where can I find what was e-faxed into CAMP for updating?

You can access your open and com-pleted faxes thru the AIRCRAFT DOCU-MENTS link.

Can I change the screen in which I fi rst log into? Yes. On the top of the screen there will be a link to your user settings. Once in your user settings you can se-lect from the drop down which Default Screen you would like to initially log into. The selections are MODEL, AIRCRAFT, FLEET, HEADS UP DISPLAY & FLEET.

How can I account for all tasks with a requirement?

There is a report that you can print. Go to reports and look under the Miscel-laneous column you will see a Require-ment Report. This will print a report for all items with a requirement. It will also show you the requirement source. You can print Aircraft only or Aicraft, Engine, Apu if you like.

When I update my aircraft times and the following message “THERE ARE TASKS WITH LATER COMPLIANCES THAN THE GIVEN LAST ACTUAL IN AFL”?

This message means that the task listed have compliance data greater than the aircraft times you are trying to enter.

SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO [email protected] LINE: TOOLBOX

Your CAMP questions

answered byCAMP professionals

ROBERT BESELERSENIOR MANAGER, NY OPERATIONS

Is it possible to send several attach-ments in one email?

Yes, as long as none of the attachments exceed 20 MB in size you can send as many as you like.

The NBAA Management Guide

The National Business Aviation Associa-tion offers a Management Guide to its Members. The guide, as described on the NBAA’s website, www.NBAA.org, is:

An industry how-to manual for busi-ness aviation management. ...this publication assists fl ight depart-ments with operational, mainte-nance, administrative and other considerations.

It should be noted that this is not a complete guide for all functions of the fl ight department; consequent-ly, it does not cover every possible situation faced by business avia-tion managers. However, the NBAA Management Guide does attempt to summarize essential information concerning the operation of a fl ight department, including chapters on Administration, Flight Operations, International Operations and Main-tenance Operations.

Much of the information contained in this guide may be used as refer-ence material to educate non-avi-ation company personnel on ac-cepted practices and norms of the business aviation community....

The NBAA Management Guide is an evolving document. In coordination with its Standing Committees, NBAA periodically issues content revisions

MARC GOULDVICE PRESIDENT OF OPERATIONS

VITTORIO ARMENTISENIOR MANAGER, MONTREAL OPERATIONS

industry topics reviewed

+

&ToolboxQA

CHRISTOPHE COIFFETOPERATIONS MANAGER, EUROPE

AIRCRAFT MAINTENANCE ANALYST

for this publication as new informa-tion becomes available. The Asso-ciation welcomes your feedback and questions on this publication. Send your comments to NBAA’s Operations Service Group at (202) 783-9250 or [email protected].

To obtain your copy, visit: www.nbaa.org/admin/management-guide.

Aircraft Acquisition & ConsignmentAirframe MaintenanceAvionics InstallationEngine & APUGovernment & Special ProgramsPaint & InteriorParts, Avionics, Instruments & AccessoriesEmergency Assistance (AOG)

■■■■■■■■

DUNCAN AVIATIONBUSINESS AIRCRAFT SERVICE & SUPPORT

Duncan Aviation is an independent business aircraft support organization providing complete service and technical support. The Duncan Aviation name is well-known and respected by manufacturers, service providers and operators around the world. We have a strong reputation for providing one-stop premier aircraft services—delivered on time—for a wide variety of business aircraft.

Visit us at NBAA Booth #C8127.800.228.4277 LNK ■ www.DuncanAviation.aero/worldwide ■ 800.525.2376 BTL

CAMP Due Jan 3 2011 indd 1 8/31/2011 2:05:33 PM

The Gunter here most likely derives from Edmund Gunter (1581-1626), an English

mathematician, whose name has been perpetuated through association with

several practical inventions. (Ironically his contributions to mathematics - he intro-

duced the words cosine and cotangent - have been pretty much forgotten.) The

inventions included ‘Gunter’s Chain’ and ‘Gunter’s Scale.’

Source: HTTP://LAWSOFLIFE.CO.UK/GUNTERS-LAWS-OF-AIR-TRAVEL/

“When you are served a meal aboard an air-

craft, the aircraft will encounter

turbulence.” — Gunter’s

First Law of Air Travel

“The strength of the turbulence is directly pro-

portional to the temperature of

your coffee.” — Gunter’s Second Law

INDUSTRY TOPICSOURCE: HTTP://WWW.NBAA.ORG/ADMIN/

MANAGEMENT-GUIDE/


OEMHighlight

Embraer Names Robert Stangarone New Vice President, Corporate Communications, For North America

Industry veteran will oversee internal and external communica-tions in the region

São José dos Campos, September 6, 2011 – Embraer announced, today, that Robert Stanga-rone has joined the company as Vice President, Corporate Communications, for North America. He is based at the Company’s US headquarters in Fort Lauderdale, Florida.

“Bob’s broad and deep global experience in commercial, military and business aviation, his comprehensive understanding of the aviation in-dustry in general and vast experience with media management make him the perfect fi t for this important position,” said Gary Spulak, President, Embraer Aircraft Holding, Inc.

Early in his career, Stangarone was Managing Editor of Business & Commercial Aviation magazine, and held senior communications posi-tions with world-class companies such as United Technologies (Pratt & Whitney and Sikorsky), Rolls-Royce North America, and Fairchild Dornier. Since 2005, he served as Vice President, Corporate Communications, for Cessna Aircraft Company.

Stangarone holds a commercial pilot’s license with instrument and multi-engine ratings, and is type rated in several business jets. As a former fl ight and acrobatics instructor and charter pilot, he has logged more than 2,000 fl ight hours.

Embraer and GE Successfully Conclude Bio-jet Fuel TestsProgram benchmarks the per-formance of E-Jets and CF34-8E engines powered with sustain-able HEFA biofuel São José dos Campos, September 2, 2011 – Embraer and GE held a series of test fl ights this week, with an EMBRAER 170 jet fl ying from the Company’s Gavião Peixoto facilities. Th e purpose of the tests was to benchmark the operational

characteristics of the airplane and its GE CF34-8E engines when powered by HEFA (Hydro-pro-cessed Esters and Fatty Acids) fuel under a broad range of unique fl ight conditions. Th e fl ights involved powering one of the two GE engines with the maximum ASTM permissible mix of 50% HEFA (derived from camelina) with Jet-A.

Following the recent approval of biomass-based HEFA fuels by ASTM, Embraer and GE have stepped up their eff orts with the objective of supporting the development of a broader range of sustainable biofuels for aviation. With these tests, both companies confi rmed that technical plans and procedures for future fuels testing are robust, enabling value-added and timely testing of additional fuels.

“We have a strong and longstanding commit-ment to developing effi cient and environmentally responsible products. Th is series of tests, and their very positive results, gives us a lot of new in-formation to continue our sustainability program as it relates to future products,” said Mauro Kern, Embraer Executive Vice President of Engineering and Technology. “Supporting the development and deployment of sustainable aviation biofuels is one of the industry’s top priorities, and we are fi rmly engaged in that eff ort.”

Th e series of fl ights, which happened in August 2011, set the stage for further biofuel devel-opment programs that Embraer and GE will undertake with fuel produced from additional feedstocks and production pathways under consideration by the industry. Th ese fuels are cur-rently under study by fuel providers worldwide, including many in Brazil.

“Embraer and GE plan to engage in future bio-fuel testing and ASTM substantiation activities. Th is could encompass a broad range of pursuits, from testing of additional fuel production pathways and feedstocks, to potentially increasing HEFA blend levels,” said Laurent Rouaud, Chief Marketing Offi ce, GE Aviation. “Th ese fl ights have also demonstrated that the aircraft and en-gine manufacturers are also interested in limiting net carbon emissions from their ongoing product development activities, and in working with pro-ducers to establish early production demand for the benefi t of the entire aviation enterprise.”

About GE AviationGE Aviation, an operating unit of GE (NYSE: GE), is a world-leading provider of jet and turboprop engines, components and integrated systems for commercial, mili-

tary, business and general aviation aircraft. GE Aviation has a global service network to support these off erings. For more information, visit www.ge.com/aviation. Follow GE Aviation on Twitter at http://twitter.com/GEAviation and YouTube at http://www.youtube.com/user/GEAviation.

Embraer’s Lineage 1000 Receives Validation From CAACType certifi cate paves the way

for the aircraft’s entry to the Chinese executive aviation market São José dos Campos, August 31, 2011 – Em-braer’s ultra-large Lineage 1000 executive jet received Type Certifi cate from the Civil Aviation Administration of China (CAAC), following the certifi cations from United States Federal Avia-tion Administration (FAA), European Aviation Safety Authority (EASA) and Brazil’s National Civil Aviation Agency (ANAC). Th is paves the way to register and operate the Linage 1000 in China, and marks an important step symbolizing Embraer’s commitment to the Chinese executive aviation market.

“It is exceptionally exciting news that the Lineage 1000 has received validation from CAAC, which is a strong recognition of our product. Embraer is now able to better serve customers of the Lineage 1000 in the Chinese market, and those who require certifi cation from CAAC, as well,” said Er-nest Edwards, President, Embraer Executive Jets.

Th e Lineage 1000 is Embraer’s largest executive jet among its full line of seven diff erent models. It provides a balance of performance, intelligent luxury and high reliability. Its range (4,500 nautical miles, or 8,334 kilometers, with four passengers and NBAA IFR fuel reserves) assures the jet’s capability to fl y nonstop from Beijing (China) to Dubai (United Arab Emirates), from Hong Kong to Sydney (Australia), from London (UK) to Dubai, and from New York (U.S.) to Moscow (Russia). Th e jet is equipped with the Honeywell Primus Epic® avionics suite and the

latest electronic fl y-by-wire fl ight control system, which provide pilots with a highly intuitive and professional cockpit to guarantee safe and smooth trips.

Th e aircraft also features an extremely spacious interior that can accommodate 19 passengers in fi ve distinct private zones, providing ultimate comfort and elegance, as well as state-of-the-art technologies, to facilitate working during fl ight. Onboard amenities may include a queen-size bed, stand-up shower, wireless internet access, and complete audio and entertainment systems. A pressurized walk-in aft baggage area, which is the largest in its category, is conveniently accessible throughout the fl ight.

Embraer Signs Authorized Service Center Agreement With Metrojet Ltd.Company shows its commitment to customer support and services in the Greater China regionSão José dos Campos, August 31, 2011 – Em-braer signed an Authorized Service Center Agree-ment with Metrojet Ltd. in a ceremony held today in Hong Kong. It is expected that Metrojet will be fully equipped to provide line and base maintenance for Embraer’s Legacy 600, Legacy 650 and Lineage 1000 customers by November 2011.

Hong Kong-based Metrojet is a leading business aviation service provider in Asia, and off ers a full range of services, including aircraft maintenance, fl eet management, and charter services, among others. Th e company is a Hong Kong CAD and CCAR 145 approved maintenance organization, and is certifi ed by other authorities as well, in-cluding U.S. FAA, Macau CAA, Canada TCCA, Bermuda BDCA and Cayman CAA.

“We are very glad to cooperate with Metrojet, one of the best maintenance organizations in Asia. Th is cooperation not only indicates Embraer’s strong business growth in the Greater China region, which includes mainland China, Hong Kong and Macau, as well as in the People’s Republic of Mongolia, but also demonstrates the Company’s commitment to continuously improve support and services for all its custom-ers. We have full confi dence that Metrojet will provide effi cient and top-quality services for our customers in this market,” said Siu Ying Yeung, Chief Operating Offi cer of Embraer China Aircraft Technical Services Co. Ltd., Embraer’s wholly owned subsidiary in China.

“We are delighted to become Embraer’s fi rst authorized service center for private and business jets in the Greater China region. With more than 30 years of maintenance, repair and overhaul ex-periences in the Asia Pacifi c region, Metrojet will be able to extend our superior levels of operating standards and customer services to the Embraer fl eet in the region. Metrojet is looking forward to welcoming Embraer business jets to the MRO facility in Hong Kong,” said Bjorn Naf, CEO of Metrojet Ltd.

With the naming of the fi rst authorized service center for executive aviation in Hong Kong, Embraer consolidates its presence in this boom-ing, but increasingly competitive, executive aviation market in the Greater China region. Th e Company has a global network for its executive jets, with over 50 owned and authorized service centers. Th e network is complemented by a 24/7 Customer Service Center at the Company’s headquarters, in São José dos Campos, Brazil, which off ers assistance to Embraer executive jet customers anywhere in the world.

About Metrojet LimitedEstablished in 1995, Metrojet Limited (www.metrojet.com) is part of the Kadoorie Group and a sister company of Th e Peninsula Hotels. Metrojet is a leading operator and maintenance provider of business jets in the region, and pioneered business aviation services in Hong Kong. Th e com-pany was awarded an Air Operator’s Certifi cate (FAA Part 121 equivalent) in June 1997. Metrojet is Hong Kong’s only fully licensed business jet operator, providing the complete range of business aviation services, including aircraft charter, comprehensive management, maintenance, co-ownership programs, and acquisition and sales. Metrojet’s maintenance department is currently a fully certifi ed Repair Station with approvals from the Hong Kong CAD and the United States FAA, and is fully authorized to carry out maintenance on aircraft registered in China, Macau, Taiwan, Malaysia, Bermuda, Canada, Isle of Man, and Cayman Islands.

Embraer and APG Expand Operations Software for Ipad for Latin AmericaProgram now includes Legacy 600 and Legacy 650 executive jets São José dos Campos, August 11, 2011 – Em-braer and APG (Aircraft Performance Group) are expanding the iPreFlight operations software for the iPad by including a new region and new aircraft from the Embraer Executive Jets portfolio

in the service. After launching iPreFlight in May for the Phenom 100 and Phenom 300 jets for North American customers, the tool is now avail-able to Brazilian customers at Apple App Stores, giving them access to valuable information, such as airport and approach charts, NOTAMs and METARs for the airports considered in the fl ight planning. Furthermore, it now includes the Legacy 600 and Legacy 650 for both regions. Th is is a result of continuously monitoring cus-tomer feedback about iPreFlight, and refl ects the commitment of Embraer and APG to constantly improving the software.

“Embraer customer support is continuously committed to providing solutions that meet its customers’ needs,” says Sérgio da Cunha, Sr. Manager, Flight Operations Support – Embraer Executive Jets. “As promised, we are expanding the solution to other regions and to other jets from our portfolio, and just three months after the software was launched.”

Th is complete performance package runs through the iPad, using data that has been certifi ed and approved by aviation authorities of Brazil (ANAC), the U.S. (FAA) and Europe (EASA). It is available from Apple App Stores and requires a subscription directly with APG, for which there is an initial three-month trial period, free-of-charge.

Operators can carry out crucial functions with iPreFlight, like optimizing aircraft payload for each runway utilized; calculating takeoff perfor-mance with the benefi t of APG’s extensive airport database of runways and obstacles; accessing such information as NOTAMs and METARs of all airports on the route under consideration, as well as maps and charts; downloading and storing ap-proach charts and airport diagrams; and reading updated weather information.

Embraer and APG plan to make this tool available to Lineage 1000 customers by the end of 2011, and extend it to other regions around the world.

About APGAPG is a performance engineering fi rm based in Denver, Colorado, in the U.S. It was established in 1999, with the primary purpose of off ering takeoff and landing data ser-vices to the airline and corporate fl ight operations industry. APG currently maintains an extensive database of airport information and supports over 3,000 business aircraft and 50 airlines, worldwide. Th e company also has experience in digitizing Approved Flight Manuals (AFM) for use in its own performance programs, as well as in aircraft manufac-turers’ programs.

Put your aircraft on ASO and get it sold.

The Aircraft Market in Real TimeAircraft Shopper Online

®

CAMP has responded to an identi fi ed customer need by working with ASO to enable this excellent opportunity for aircraft sellers. This off er enti tles CAMP customers to a free Spec Ad on ASO, which gives you unlimited space to describe the details of your aircraft , and puts that informati on in front of moti vated buyers.

The best place to sell your aircraft just got even bett er for CAMP customers.

Visit www.ASO.com/CAMP for details.

This off er is good for a limited ti me, and applies only to aircraft that are currently enrolled on the CAMP system. Once an aircraft ad is published on ASO as part of this off er, the adverti sement will remain free unti l the aircraft is sold.

Concerned about fi nding buyers?

With over 165,000 unique visitors every month, over 4,000 leads per month, real ti me listi ngs, unlimited space for photos and specs, the most powerful search tools in the industry, and personalized service - ASO is the fasted way to sell your aircraft .

Buyers use ASO. www.ASO.com

For a limited ti me, CAMP Customers canAdverti se Aircraft For Sale on ASO FREE OF CHARGE

For more informati on call 1-888-992-9276 / internati onal call 1-732-704-9561

The Aircraft Market in Real TimeAircraft Shopper Online

®

This list is provided for informati onal purposes only. The criteria for inclusion in this list are based upon adverti sing volume on ASO.com. Although ASO has had only positi ve experiences with the companies shown, ASO makes no recommendati on or endorsement of any specifi c company contained in this list. ASO further makes no representati ons or warranti es with respect to the quality or performance of any company listed above, and ASO shall not be responsible for the acti ons of these companies.

ASO Top 50 Turbine Aircraft Brokers & Dealers

Let these professionals know that you found them in CAMP InSight magazine.

www.ASO.comOctober 2011 ❖ CAMP SYSTEMS INTERNATIONAL 17

BROKER / DEALER LOCATION PHONE E MAIL WEB SITEAeroSoluti ons Manassas, VA US 703-257-7008 sales@aerosoluti ons.com www.aerosoluti ons.comAir Alliance GmbH Burbach DE 49-273-644-280 [email protected] www.air-alliance.deAircraft Services Group, Inc. Mahwah, NJ US 201-995-9570 [email protected] www.yourjet.comAll American Aircraft Sales San Antonio, TX US 210-377-1431 jimmy@allamericanaircraft .com www.AllAmericanAircraft .comAltus Aviati on Services Ltd. Bristol GB 49-176-625-556-34 steve@altusaviati on.com www.altusaviati on.comAtlanta Aviati on Norcross, GA US 678-710-8855 bill.houston@atlaviati on.com www.atlaviati on.comBell Aviati on West Columbia, SC US 803-822-4114 adverti sing@bellaviati on.com www.bellaviati on.comBoutsen Aviati on S.A.M. Monte Carlo Monaco 37-793-308-002 aviati [email protected] www.boutsen.comCAAP, Inc. Southlake, TX US 214-244-9081 bjusti [email protected] www.caap.comCFM Jet Smyrna, TN US 615-669-9393 [email protected] www.cfmjet.comCharlie Bravo Aviati on Georgetown, TX US 512-868-9000 sales@wepushti n.com www.wepushti n.comColumbia Aircraft Sales, Inc. Groton, CT US 860-449-8999 [email protected] www.columbiaairservices.comDallas Jet Internati onal Southlake, TX US 817-328-2900 [email protected] www.dallasjet.comDenison Jet Sales Corp. Greer, SC US 864-989-0421 [email protected] www.denisonjet.comDonelly & Company Annapolis, MD US 540-454-8888 [email protected] www.donellyjets.comEagle Aviati on, Inc. West Columbia, SC US 803-822-5520 sales@eagle-aviati on.com www.eagle-aviati on.comEagle Creek Aviati on Services ndianapolis IN US 317-293-4548 [email protected] www.eagle-creek.comElliott Aviati on, Inc. Moline, IL US 309-799-3183 acsales@elliott aviati on.com www.elliott aviati on.comExecuJet Aviati on Group Zurich CH 41-448-765-611 pre-ownedaircraft @execujet.eu www.execujet.euExpress Jets San Antonio, TX US 210-687-1828 [email protected] www.expressjets.comFlight Soluti ons, Inc. Gallati n, TN US 615-452-5001 info@fl ightsoluti on.com www.fl ightsoluti on.comFlight Source Internati onal Sarasota, FL US 941-355-9585 eric@fl ightsource.com www.fl ightsource.comGantt Aviati on, Inc. Georgetown, TX US 512-863-5537 suzanne@gantt aviati on.com www.gantt aviati on.comGeneral Aviati on Services Lake Zurich, IL US 847-726-5000 [email protected] www.genav.comGlobal Wings, LLC Boca Raton, FL US 561-988-9881 [email protected] www.globalwings.aeroGuardian Jet, LLC Guilford, CT US 203-453-0800 [email protected] www.guardianjet.comHawker Pacifi c Bankstown Airport AU 61-297-088-533 aircraft sales@hawkerpacifi c.com.au www.hawkerpacifi c.com.auJ.A. Air Center, Inc. Sugar Grove, IL US 630-549-2100 scott @jaaero.com www.jaair.comJack Prewitt and Associates Bedford, TX US 817-283-2826 jpaink@jackprewitt .com www.jackprewitt .comjetAVIVA Van Nuys, CA US 818-574-7774 [email protected] www.jetaviva.comJetcraft Raleigh, NC US 919-941-8400 info@jetcraft .com www.jetcraft .comJeteff ect, Inc. Long Beach, CA US 561-747-2223 info@Jeteff ect.com www.jeteff ect.comJetVend Miami, FL US 786-465-4000 [email protected] www.jets.aeroJohn Bell Aircraft , Inc. Como, MS US 662-526-1700 john@johnbellaircraft .com www.johnbellaircraft .comJohn Hopkinson & Assocs., Ltd. Calgary, AB CA 403-637-2250 [email protected] www.HopkinsonAssociates.comL & L Internati onal, Inc. Miami, FL US 305-754-3313 [email protected] www.l-lint.comLone Mountain Aircraft Las Vegas, NV US 888-566-3686 sales@lonemountainaircraft .com www.lonemountainaircraft .comNorthern Air, Inc. Grand Rapids, MI US 616-336-4711 [email protected] www.northernair.netPacifi c Air Center Long Beach, CA US 562-513-5222 [email protected] www.pacaircenter.comPiedmont Aircraft Co., LLC Winston Salem, NC US 336-776-6000 jodenwaldt@piedmontaircraft .com www.piedmontaircraft .comPreston Aircraft , Inc. Alcoa, TN US 865-970-9882 salesinfo@prestonaircraft .com www.prestonaircraft .comPriority 1 Aviati on, Inc. Houston, TX US 713-640-2353 p1aviati [email protected] www.p1aviati on.comSteel Aviati on, Inc. Troy, OH US 937-332-7587 jaime@steelaviati on.com www.steelaviati on.comSunwest Aviati on, LTD Calgary, AB CA 403-275-8121 idarnley@sunwestaviati on.ca www.sunwestaviati on.caTexas Aero Waco, TX US 254-752-9731 [email protected] www.texasaero.comU.S. Aircraft Sales, Inc. McLean, VA US 703-790-1333 rainer@usaircraft sales.com www.usaircraft sales.comWelsch Aviati on Houston TX US 713-644-5100 evesely@welschaviati on.com www.welschaviati on.comWestern Aircraft , Inc. Boise, ID US 208-385-5155 [email protected] www.westair.comWestern Aviati on, Inc. Houston, TX US 281-391-2510 sales@westernaviati on.com www.westernaviati on.comWolfe Aviati on Stockton, CA US 209-983-0117 sales@wolfeaviati on.com www.WolfeAviati on.com


O n July 29, 2011, at Memphis, Tennessee, Wei Chen completed his eastward solo fl ight around the globe

in his Socata TBM 700. At the completion of his trip he became eligible as a member of an elite group known as, Earthrounders. To offi cially greet him on behalf of Earthrounders was Elgen Long, who had fl own solo around the world in a Piper Navajo forty years prior. Long landed on all seven continents and fl ew over both poles. His fl ight has never been duplicated.

Raised in Oregon, Long’s parents gave him permission to join the Navy at age 15, and he was trained as a radio operator and navigator. He fl ew combat missions in the Pacifi c, and after the war rescued refugees in Asia and the Middle East. Once back home, he graduated from Jr. College and earned his pilot and A&P license. He was a perfect fi t for the FlyingTiger Line that needed versatile crews with international fl ying time.

Over the Poles

Th e fi rst to have fl own over both poles, although at separate times, was Norwegian, Bernt Balchen. In 1965, two TWA pilots in a Boeing 707-320, carrying crew and VIP passengers became the fi rst to fl y around the world and over both poles. Historian Carroll Glines wrote that, “It was only a matter of time before someone made the fl ight solo. As if that achievement

Long and Far Over the IceEarthrounder, Elgen Long

with Giacinta Bradley KoontzInsighttothePast

ORDER TODAY!

PIONEER MECHANICS IN AVIATION By Giacinta Bradley KoontzForeword by Hon. John Goglia

“For today’s AMTs Gia’s

research is important in

reminding us where we

came from.”

– Ken MacTiernan, A&P, IA

Director, Aircraft Maintenance

Technicians Association

“For years much has been

printed about pilots. Now

fi nally, the aviation

community has a brilliantly

written heritage of

Mechanics, Engineers

and Builders. I doubly

appreciate Ms. Koontz

going the extra mile to

uncover the achievements

of women mechanics.”

– Robin Lamar, A&P

Founder, Association for Women

in Aviation Maintenance

NOW AVAILABLE$35.00 ($30.00 + $5.00 S&H)

Large quanti ty and other discounts available by emailing:

[email protected]

Check or Money Order to:Running Iron Publicati ons

PO Box 12755Prescott , AZ 86304

weren’t enough, Captain Long added four fi rsts:

“Th e fi rst to fl y around the world and land on all seven continents; the fi rst to cross the equator at both the prime meridian and the 180th meridian; the fi rst to fl y across the Antarctic solo; the fi rst to solo from Antartica to Australia.”

In the late 1960s, while still employed with Tigers, Long dreamed of a record-making fl ight which would be both a challenge to his own skills, as well as a test of the latest aviation technology. At age 44, with encouragement and support from his son, daughter, and wife, Marie (since deceased), Long invested his life savings toward his goal. He leased a Navajo with turbocharged Lycoming 310hp engines. It could carry 623 gallons of aviation fuel that took him 4,000 miles before a required landing. Long named the Navajo, “Crossroads Endeavor.”

Flying Tigers contributed survival equipment, and other corporate sponsors provided telecommunications, maintenance and navigational equipment. Marie fl ew ahead on commercial fl ights to meet her husband in major cities, working through bureaucratic red tape to ensure warm welcomes wherever the “Crossroads Endeavor” landed.

Th e “Crossroads Endeavor” took off on November 5, 1971, from San Francisco, California to Fairbanks, Alaska. “Over the Gulf of Alaska I was able to test the Navajo’s airfoil

Flying over hundreds of miles of ice, Long faced the loneliness of isolation. “You are cut off from the rest of the world. Th e immensity of the ice cap starts to get to you. Time and distance became distorted. After I passed over the Pole, I actually got the sensation I was going downhill,” says Long. “I had not fl own far when I thought I should soon be seeing palm trees.”

Long pushed “Crossroads Endeavor” to Tromso, Norway, took on fuel, and continued to Stockholm. He had been awake for 34 consecutive hours. During hours of solo fl ying, Long never had time to become sleepy. “From take-off to landing I was busy every minute keeping logs, taking photographs, checking fuel, setting engines, communicating, and checking navigation.”

After a day’s rest in Stockholm, Long continued on to London, then headed for Accra, Ghana. On November 14th, he navigated over the prime meridian at the equator. He continued on to Recife, Brazil, and Rio de Janeiro, the half-way point of his global fl ight. Ahead of him was 3,000 nautical miles across the continent of Antartica.

Over Antartica’s uncharted territory, with little or no weather information, the Navajo’s heater quit. Visibility was so poor that when Long crossed the South Pole at 0255Z, November 22, he could not see the terrain below. He landed at McMurdo on a Navy-built ice runway used by military transport aircraft and local planes equipped with skis.

From McMurdo, Long made stops at Sidney,

Australia, and Nandi, Fiji. On November 27th, he crossed the international date line at the equator, then landed at Wake Island. From Wake he stopped at Tokyo, Japan, and Honolulu, Hawaii. Long took a brief rest, then fl ew to San Francisco, landing on December 3. He had traveled 36,000 nautical miles in 28 days.

Among many honors, Long received the Institute of Navigation Award, and the Gold Air Medal from the Federation Aeronautique Internationale (FAI), as the outstanding sports pilot in the world for 1971. “Th e awards are prestigious,” says Long, “but for the most part, I admit I did it for my own self-satisfaction. I hope that my accomplishment will encourage others to follow their own dreams – wherever that takes them.”

Wei Chen’s dream was fulfi lled as he touched down at Memphis. He was greeted by the city’s mayor and Long, now 84 years old. At Long’s side was his bride, Kay. With a wink and a smile Long will tell you, “It’s never too late to make a new dream.”

2

3

45

2 Elgen and Marie Long are received by French President and Mrs. Pompidou at the Elysee Palace in Paris, France (1971). “Th e astronauts and other award recipients insisted that Marie and I be at the head of the receiving line because we had made history, privately funded, without government assistance.” 3 & 4 “Th e most important aspect of this trip,” says Long, “was to demonstrate the practicality of the Carousel Inertial Navi-gation System (INS) to the Naval Antarctic Support Forces in polar regions. Th e INS was developed by Delco Electronics to navigate Apollo 11’s round trip to the moon, and was later modifi ed for my Navajo.” Th e INS worked so well that it was used the following year in Antartica.5 Th e Navajo performed beautifully,” says Long. I can’t say enough good things about that plane after fl ying it in tempera-tures from -37F below zero to over +100F above. Th e Lycoming engines never gave me a moment of worry.”

All photos: Courtesy of Elgen Long

deicing systems, pitot and static systems,” says Long. “All worked well during an encounter with mixed clear and rime ice.”

In addition to fi ghting the extreme cold over the polar ice, Long’s radio went silent for nearly eight hours. On November 7, he fl ew over the North Pole.

1 Elgen Long and Wei Chen

Giacinta Bradley Koontzis an aviation historian and author. Her various projects can be viewed on her web-site: www.harrietquimby.org.

NOVEMBER

TUESDAY, NOVEMBER 110:00 AM - 11:30 AM EST

THURSDAY, NOVEMBER 33:00 PM - 4:30 PM EST






THURSDAY, NOVEMBER 24- HAPPY THANKSGIVING -


On-site Training: Paris

CAMPCalendar2011

CAMP strongly believes in fully supporting its customers in making the best use of its prod-ucts and services. CAMP EUROPE offers the opportunity to attend training at the CAMP Paris offi ce.

• Training sessions are Full Day courses.• Each session has its own agenda.• Sessions begin at 9:00 AM.• WIFI access is available; we invite you to bring your laptop for training.

Join us for one training course or both.

Training 1 (duration 1 day)ADVANCED TRAINING:

MAINTENANCE MODULE

Training 2 (duration 1 day) ADVANCED TRAINING:

CAMO & QUALITY CONTROL ASPECTS We look forward to your participation.

CAMP TRAINING in PARIS

OCTOBERTraining 1: Tuesday, October 18

Training 2: Wednesday, October 19

NOVEMBERTraining 1: Tuesday, November 15

Training 2: Wednesday, November 16

DECEMBERTraining 1: Tuesday, December 6

Training 2: Wednesday, December 7

CAMP WebinarsWebinars: Free web-based training.

This year CAMP will offer scheduled webinars on the 3.0 application. If you are interested in training for our CESCOM or CAMP Classic interfaces, please contact Application Sup-port.

CAMP Webinars are “overview” sessions, covering a variety of CAMP 3.0 application features with time throughout the Webinar to answer your topic specifi c questions.

CAMP 3.0 Scheduled on TUESDAYS and THURSDAYS of each month.

To register, go to www.campsystems.com

Click ‘Attend a free CAMP webinar.’

If you don’t see a Webinar that fi ts your sched-ule, please call us. We’d be glad to arrange training at a time that is convenient for you.

To schedule a webinar, call 877-411-2267.

OCTOBER

TUESDAY, OCTOBER 410:00 AM - 11:30 AM EST

THURSDAY, OCTOBER 63:00 PM - 4:30 PM EST







DECEMBER

THURSDAY, SEPTEMBER 13:00 PM - 4:30 PM EST

TUESDAY, SEPTEMBER 69:00 AM - 10:30 AM EST








To register, please select from the schedule and send an email to

[email protected].

Heads Up DisplayBuild Trips

Smartphone enabled... and More!

For more info or to schedule a demo, please contact:Ed Murphy, Product Manager, Flight Scheduling

(tf ) 877.411.CAMP (e) [email protected]

FLIGHT SCHEDULING

Limited to 10 persons per session. Training is free and includes course package, lunch and refreshments during breaks, and training certifi cate.

Rajiv Tayal, Product Manager

(tf ) 877.411.CAMP

(p) 631.588.3200

(e) [email protected]

INVENTORYMANAGEMENT

Warranty Tracking

Part Cost Analysis

Easy Reporting

imsMobile

Barcoding & Labeling

Independent ModuleStand alone OR use with CAMP Maintenance Management

CAMP APPLICATION SUPPORT

Ready to Help.

Tel: 1-631-588-3200TF: 1-877-411-2267

[email protected]

p4 camp solutions: fs, ims, daniels p10 · pdf filecamp solutions: fs, ims, daniels ... us on...

Documents