IBM Asset Management Solutions IBM Software Transportation

DP World is Australia’s largest container terminal stevedore with a team of more than 2000 people operating in the marine ports of Sydney, Melbourne, Brisbane and Fremantle. The organisation handles 50.4% of the container volume moving through the country’s ports.

The company’s success in this competitive market is attributed to its customer-centric approach, continuous investment in its facilities and equipment to cater for ongoing port growth – and ensuring it offers customers a service that is of the highest global standard.

Fragmented view leads to inefficiencies Some years ago, DP World Australia adopted an asset management system that was primarily a finance solution, implemented only to capture asset information at a single site level – creating significant operational inefficiency.

David Tully, Engineering Services Superintendent, DP World Australia, says, “As an example, we had moved into a shared spare parts regime, as all our Australian sites use similar equipment. The idea was that if a crane in Freemantle needed a replacement part, we could check our database and find the required component in one of our Australian warehouses – cutting out the typical delay for a new order. But with our inventory data trapped in silos at individual sites, each spare request became a frustratingly manual and lengthy process.”

With only fragmented information about its overall stocks, DP World Australia was also unable to negotiate national supply agreements or order bulk purchases of spares to take advantage of better pricing.

DP World Australia harbours efficiency

Overview

Business Challenge DP World Australia had no access to common data across spares inventories and asset performance over its four sites around the country. This lack of visibility resulted in spares purchasing and preventive maintenance inefficiencies, unnecessary effort and increased costs.

Solution IBM® Premier Business Partner* SBS Global worked with DP World Australia to deploy IBM Maximo®, capturing data on all company assets and inventory stocks into a single centralised system.

Centralised asset management improves inventory management and maintenance scheduling

IBM Asset Management Solutions IBM Software Transportation

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Another challenge for the company was improving predictive maintenance scheduling by comparing the performance of like assets across its sites.

“We had no standard process for data collection and therefore no confidence in the accuracy of our Key Performance Indicators (KPI) reporting – we were not even sure whether the data being gathered from site to site was comparable,” explains David Tully.

A solution for now and the futureDP World Australia evaluated IBM Maximo and another solution that the organisation had previously used.

“Maximo was the more robust solution and very well matched to our needs. Our discussions with IBM Business Partner, SBS Global, indicated that we could configure Maximo to suit the particular requirements of our industry. It was also clear that Maximo’s functionality went beyond merely meeting our current demands – I call it future proofing our investment.”

Nationalisation of asset management captures accurate insightDavid Tully says Maximo has enabled the nationalisation of their data, allowing the business to sync its Australian operations.

“Any manager can now run a report from any site, or amalgamate data from all sites to create a national report delivering accurate comparisons. This can be invaluable when we’re negotiating new vendor agreements,” he says.

Maintenance scheduling is smoother and much faster. In the past, staff spent several hours creating and juggling spreadsheets to keep track of all the relevant information.

“Maximo gives us access to live information on asset performance such as repeat failures. This makes it easier for us to identify a pattern and proactively schedule preventive maintenance, reducing the potential for any unplanned downtime,” says David Tully.

Another unexpected improvement is Maximo’s workflow feature. Users now create a work order for any maintenance purchase, allowing DP World Australia to track spending against each asset or work type in full detail.

“Our business is always under pressure to find ways to cut costs. The spare parts housed in our Sydney warehouse alone represent around $3.6 million. Even a small decrease in purchasing requirements makes a huge impact on maintaining our profitability,” David Tully adds.

Building on its success, DP World Australia is looking at extending Maximo’s capability to provide mobile solutions for maintenance teams, so they can access and input data when they are out on site.

According to David Tully, “Ultimately it’s all about enabling our team to get their job done safely and efficiently so that our customers can rely on us to provide the best service at a competitive price.”

Business Benefits

• Improved visibility enables more cost effective negotiation with suppliers

• Reduced manual updates result in speedier maintenance scheduling

• Greater asset performance comparability drives proactive identification of risks and increased reliability

• Automated spares purchasing provides clearer tracking and accountability

Solutions Components

Software• IBM Maximo® Asset

Management 7.5

IBM Business Partner• SBS Global

“Maximo gives us access to live information on asset performance such as repeat failures. This makes it easier for us to identify a pattern and proactively schedule preventive maintenance, reducing the potential for any unplanned downtime.”

David Tully, Engineering Services Superintendent

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About SBS Global SBS Global is an award-winning Asset Management specialist and a Premier IBM Maximo Business Partner. The team combines trusted industry knowledge with IBM’s proven technology enablement to deliver collaborative and results-driven asset management solutions to help businesses improve productivity, enhance ROI & ROA and proactively manage risks. The company has extensive experience across a broad range of asset-intensive industries including oil & gas, energy, utilities, manufacturing, infrastructure and facilities, transportation (airports, ports, roads, rail), defence, resources and government.

About IBM MaximoIBM Maximo Asset Management solutions deliver a single point of control over all types of assets – production, infrastructure, facilities, transportation and communications – by managing them all on a common platform. This platform allows sharing and enforcement of best practices, inventory, resources and personnel.

For further information from IBM If you would like to speak with an IBM Sales representative please call 132 426 (in Australia) or 0800 801 800 (in New Zealand) or visit: www-03.ibm.com/software/products/au/en/maximoassetmanagement

For further information from SBS Global Phone SBS Global on +61 2 9299 3999 (in Australia) or 0800 508 504 (in New Zealand) or visit: www.sbsglobal.co

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