OUTLINE - • Leadership authority ... Manal AlSolami 1 . QUOTES • As we look ahead into the next century, ... George Patton By Mrs. Shaikha ...
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OUTLINE Leadership authority Empowerment in the workplace The quality imperative By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 1 QUOTES As we look ahead into the next century, leaders will be those who empower others. Bill Gates Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity. General George Patton By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 2 DEFINITION Empowerment is the process of allowing employees to have input and control over their work, and the ability to openly share suggestions and ideas about their work and the organization as a whole By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 3 INTRODUCTION Empowerment encompasses a number of qualities including confidence, autonomy, and access to authority and influence. Empowerment is beneficial for employees and employers alike: It leads to more satisfied and motivated employees and higher levels of productivity and innovation By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 4 EMPOWERMENT Giving decision-making power. Giving access to information and resources. Giving a range of options from which to make choices. Making employees not feeling alone (part of a group). Showing trust By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 5 7 STEPS OF EMPOWERMENT 1. Adopt the traits of a good leader who promotes employee empowerment. Show respect for yourself and for your employees. Listen to what your employees have to say. Show sincerity in your dealings with employees. Be a good example of discipline Avoid taking credit for team accomplishments. Communicate regularly and effectively. Focus on having a positive, winning attitude. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 6 7 STEPS OF EMPOWERMENT 2. Delegate tasks clearly and concisely. assigning specific duties to specific employees. That helps employees know exactly what is expected of them. 3. Acknowledge employee achievements. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 7 7 STEPS OF EMPOWERMENT 4. Open your door to employees 5. Promote employee education 6. Allow employees more freedom 7. Ask for feedback By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 8 BENEFITS OF EMPOWERMENT empowered employees are committed, loyal As a result of feeling valued Employees are able to improve productivity and reduce costs Employees who feel confident that their input will be valued, listened to and acted upon will be more likely to share those ideas, benefiting employee and employer Better Customer Service Empowered employees have the power to make decisions without a supervisor By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 9 EMPOWERMENT By focusing on personal empowerment through delegation, leaders can foster outstanding team performance. Empowered leaders continually work to create strong, efficient, highly effective workforces that operate in an environment of trust, respect and acceptance. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 10 QUESTION Is an empowering leadership style always better when managing teams? By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 11 ANSWER It depends on the nature and timeline of the project. For Example: leaders managing a team on a short timeline should consider a more directive style because teams need to be able to immediately perform at a high level and cannot afford the performance delays from learning associated with empowerment. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 12 DIRECTIVE VS. EMPOWERED Directive teams perform more quickly; while empowered teams typically experience initial performance delays as they learn about the competencies of others on the team and take steps to collectively make decisions and coordinate their efforts. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 13 LEADERSHIP AUTHORITY There are two kinds of authority leaders possess: positional authority relational authority By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 14 LEADERSHIP AUTHORITY Positional authority is the authority that comes from title, rank, and status. Its the authority you get from the hierarchy of an organization. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 15 LEADERSHIP AUTHORITY Relational authority is the authority that comes from the trust and respect of others. It cannot be demanded, but is given freely (or not) by your followers. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 16 LEADERSHIP AUTHORITY Its possible to have positional authority without relational authority. And vice versa! The leadership effectiveness of a person with positional authority without relational authority is limited. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 17 LEADERSHIP AUTHORITY Those who operate with high levels ofleadership effectivenesspossess both positional authority and relational authority. People follow such leaders anywhereand freely do their best workbecause they respect both the person they are and the position they hold. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 18 LEADERSHIP AUTHORITY How to become this kind of a leader: 1/ lead by example. 2/ Honor your word. 3/ Be real. 4/ Give credit to others. 5/ Apologize when you make a mistake. 6/ Never give up. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 19 LEADERSHIP AUTHORITY 4/ Give credit to others. 5/ Apologize when you make a mistake, admit it, openly and honestly. 6/ Never give up. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 20 THE QUALITY IMPERATIVE The quality imperative means: Do everything smarter, better, faster, and cheaper. Using the full talents of every employee; where everyone contributes to the maximum, to produce goods and services that match customer needs at the lowest cost and fastest delivery time. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 21 THE QUALITY IMPERATIVE When a leader empowers people, he utilizes their talent, their capacity, their intelligence, their creativity, and their resourcefulness. Consequently, achieve the goals. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 22 REFERENCE http://smallbusiness.chron.com http://www.wikihow.com http://blogs.kenan-flagler.unc.edu. By Mrs. Shaikha Alhogail & Mrs. Manal AlSolami 23
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