out of the ashes comes superceded€¦ · upcoming endof-financial-year sales with their - ‘never...

23
YOUR GUIDE TO PRODUCT EXCELLENCE CASH? WHAT’S THAT? ike it or not, we now operate in a world of consumer credit. Most of us live in a mortgaged home, drive a financed car and shop using a credit card or store finance. Gone are the days of, heaven forbid, actually saving up for a purchase. The consumer credit society is well and truly entrenched. But where does that leave us? In a lot of debt, most likely! As personal lending, in the form of personal loans and hire purchase, gained in popularity from the 1920s and 30s, it was overtaken in recent times by the juggernaut that is credit cards. And why stop at one when you can have any number of credit cards in your wallet? What many are discovering is that it’s way too easy to spend on the card, however when you start using one card to pay off another, it really is time to get off the borrowing- to-spend roundabout. OUT OF THE ASHES COMES OPPORTUNITY n theory, the personal loan, as we know it, should have gone the way of the dinosaur but, curiously, it hasn’t. When pitted against the credit card, the latter wins out every time for convenience. Herein lies the unexpected salvation for the personal loan. Credit cards are a bit too convenient for many people and, human nature being what it is, the daily temptation to spend more than you can repay is often impossible to resist. Rolling one or more credit card debts into a personal loan is an option used by many to get on top of debt. The forced discipline of paying regular amounts into the personal loan each month works in much the same way as the slow and steady tortoise approach. Credit card sin has turned out to be the personal loan’s saviour. It is obvious that while the personal loan is no longer the main lending product it once was, there is definitely a place for it, particularly in tough times. L I IN THIS REPORT We research & rate: 526 personal & car loans offered by 89 lenders Report No. 9 July 2009 Source: CANSTAR CANNEX Marketshare National Outstanding Debt Level Comparison - Personal Loan Vs Credit Card -2.00% -1.00% 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% Mar 08 Apr 08 May 08 Jun 08 Jul 08 Aug 08 Sep 08 Oct 08 Nov 08 Dec 08 Jan 09 Feb 09 Mar 09 (March 2008 - March 2009) Change in National Outstanding Debt Level Change in National Debt Level in Personal Loan Change in National Debt Level for Credit Card Christmas Sales Financial year end sales SUPERCEDED This report is no longer current. Please refer to the CANSTAR CANNEX website for the most recent star ratings report on this topic. How we get paid: www.canstar.com.au/images/legals/fsg.pdf

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Page 1: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

YOUR GUIDE TO PRODUCT EXCELLENCE

CASH? WHAT’S THAT?

ike it or not, we now operate in a world of

consumer credit. Most of us live in a mortgaged home, drive a financed car and shop using a credit card or store finance. Gone are the days of, heaven forbid, actually saving up for a purchase. The consumer credit society is well and truly entrenched. But where does that leave us? In a lot of debt, most likely! As personal lending, in the form of personal loans and hire purchase, gained in popularity from the 1920s and 30s, it was overtaken in recent times by the juggernaut that is credit cards. And why stop at one when you can have any number of credit cards in your wallet? What many are discovering is that it’s way too easy to spend on the card, however when you start using one card to pay off another, it really is time to get off the borrowing-to-spend roundabout.

OUT OF THE ASHES COMES OPPORTUNITY

n theory, the personal loan, as we know it, should have gone the way of the dinosaur but, curiously, it hasn’t. When pitted against the credit card, the latter

wins out every time for convenience. Herein lies the unexpected salvation for the personal loan. Credit cards are a bit too convenient for many people and, human nature being what it is, the daily temptation to spend more than you can repay is often impossible to resist. Rolling one or more credit card debts into a personal loan is an option used by many to get on top of debt. The forced discipline of paying regular amounts into the personal loan each month works in much the same way as the slow and steady tortoise approach. Credit card sin has turned out to be the personal loan’s saviour. It is obvious that while the personal loan is no longer the main lending product it once was, there is definitely a place for it, particularly in tough times.

L I

IN THIS REPORT We research & rate:

• 526 personal & car loans offered by

• 89 lenders

Report No. 9 July 2009

Source: CANSTAR CANNEX Marketshare

National Outstanding Debt Level Comparison - Personal Loan Vs Credit Card

-2.00%

-1.00%

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

Mar 08 Apr 08 May 08 Jun 08 Jul 08 Aug 08 Sep 08 Oct 08 Nov 08 Dec 08 Jan 09 Feb 09 Mar 09

(March 2008 - March 2009)

Chan

ge in

Nat

iona

l Out

stan

ding

Deb

t Lev

el

Change in National Debt Level in Personal LoanChange in National Debt Level for Credit Card

Christmas Sales

Financial year end sales

SUPERCEDED

This report is no longer current. Please refer to the CANSTAR CANNEX website for the most recent star ratings report on this topic.

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 2: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

YOUR GUIDE TO PRODUCT EXCELLENCE 2

It’s not surprising that credit card market share has outstripped personal loan marketshare by 2.8% over the period from March 2008 to March 2009. The graph above clearly shows the seasonal behaviour of credit users – credit card debt is paid down from the beginning of the year only to skyrocket at mid-year sales time. It gradually increases again and peaks at Christmas after which a concerted effort is made to pay off the debt. And we’re back to square one. The trend for personal loan demand cuts a consistent line through the peaks and troughs of credit card usage and the graph illustrates the slow and steady approach still favoured by people working towards shedding debt. Even though the credit card market has grown by 6.83% in the 12 months to March ’09, personal loans have also grown by a respectable 4.03%, just 2.8% behind credit cards. DEBT CONSOLIDATION A SIGN OF TOUGH TIMES

he plethora of balance

transfer offers circulating in the credit card market, combined with the steady growth of personal loans is an unfortunate sign of the times. You don’t have to go far to find someone who has a personal debt level they are uncomfortable with. Many credit card holders are finding it hard to keep up with debt repayments and are only managing to pay the minimum amount. There are any number of reasons for this – overspending, surviving job loss, unexpected expenses etc. Rolling debts into one personal loan or one credit card with balance transfer capabilities has become an increasingly common move for debt management. This is especially popular for people who have multiple outstanding debts on high-interest credit cards. BALANCING ACT: WHICH IS BETTER?

redit card balance transfers

involve rolling your credit card debts onto a low or no-interest card. So, for example, you can consolidate multiple outstanding amounts on credit cards that are charging you a high interest into a credit card that offers low or no interest for a certain period. This can be for the first 6 months or even over the life of the outstanding balance. The trick is that once the promotional period is over, the interest

charged normally reverts to a higher rate. If you haven’t paid the balance off in the specified time frame, this can eat into any savings you made up to that point. Personal loans generally allow you to borrow a fixed amount of money to be repaid in fixed instalments over a set period of time. With fixed terms somewhere between 3 to 5 years, borrowers are forced to pay within the stipulated period. This can be advantageous to those who lack the discipline needed to repay their debts on time, especially with a credit card where only repaying the minimum each month will see the debt last for decades. DEBT CONSOLIDATION CALCULATION

he tables below examine the difference between repaying a loan of $10,000 over 3 years using a 10% personal loan and a 12% low rate credit card

with a balance transfer period of 6 months at an introductory rate of 0%. By looking at the total interest paid, the consumer would be better off by an estimated $260 taking out the credit card with its 6 months balance transfer offer of 0% instead of the personal loan. However, as the second table clearly shows, if the consumer fails to repay the fixed monthly repayments of $322.90 on the credit card and elects instead to pay only the minimum, he or she will take more than 17 years to repay the debt in full. Apart from cost considerations, individuals should strongly consider their own spending habits and their ability to repay their debts on time. If you are prone to overspending or not paying on time, you are better off with a personal loan, as it forces you to make regular repayments. The borrowing period is another important consideration. It if takes you a long time to repay your debt, you might end up paying more interest on your credit card than a personal loan. This is very much brought home when the interest-free period ends and your credit card reverts to charging a higher interest rate.

T

C

T

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 3: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

YOUR GUIDE TO PRODUCT EXCELLENCE 3

Slump in Australian Car Sales

30000

35000

40000

45000

50000

55000

60000

65000

70000

May-07

Jun-0

7Ju

l-07

Aug-07

Sep-07

Oct-07

Nov-07

Dec-07

Jan-0

8

Feb-08

Mar-08

Apr-08

May-08

Jun-0

8Ju

l-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-0

9

Feb-09

Mar-09

Apr-09

May-09

Period

# of

car

s so

ld

Car Sales Original Car Sales seasonally adjusted Car Sales Trend

* calculations based on $10,000 over 3 years Source: CANSTAR CANNEX, June 2009 ** calculations include 0% balance transfer for 6 months

CAR DEALS REV UP

agging car sales are expected to lift as more and more people hopefully take advantage of the upcoming end-of-financial-year sales with their

‘never to be repeated’ bargains. The federal government has also weighed in with a tempting incentive to buy a new car – a 30-50% tax deduction for ABN holders on offer until the end of the year.

CANSTAR CANNEX historic data tells us that people do take advantage of car deals at this time of year so if you’re thinking of buying, check out your finance options first before going to the car yard. A pre-approved car loan may be the cheapest option. Our personal loan star ratings lists 34 car loans which are five star loans so there is plenty of choice.

Personal Loan vs Credit Card: Total repaid in 3 years* At the end of 3rd year

Interest Rate p.a. Monthly repayment Total Interest

Paid Closing Balance

Personal Loan

3 years 10.00% $322.70 $1,616.19 $0 Credit Card**

3 years 12.00% $322.90 $1,353.69 $0

Personal Loan vs Credit Card: Minimum Repayment* At the end of 3rd year

Years repaid in

Interest rate p.a.

Monthly Repayments

Total Interest Paid

Closing Balance

Personal Loan

3 years 10.00% $322.70 $1,616.19 $0 3 years Credit Card**

Minimum Repayments 12.00% 3% or $10 $1,893.00 $4,543.73 17yrs & 3

months

L

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 4: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

YOUR GUIDE TO PRODUCT EXCELLENCE 4

FINDING THE RIGHT MATCH

ANSTAR CANNEX personal

loan star ratings will help you compare products to find the best five star loan for you, whether it’s for debt consolidation, car purchase, holidays, renovations or anything else. Traditionally the stronghold of the credit unions and building societies, our results show these money

lenders have once again retained their monopoly on five-star personal loans offered across a wide spread of regions around Australia. With not a major bank in sight it’s obvious that the local credit union or building society offers outstanding value in this area. For our star ratings, we evaluated 80 secured personal loans, 113 unsecured personal loans and 333 car loans. Only the top loans in each category were awarded five stars for offering outstanding value for features as well as price. Our results will help you make a short list of loans that may suit your borrowing purpose.

COPYRIGHT© CANSTAR CANNEX Pty Ltd ABN 21 053 646 165, 2008. The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR CANNEX or not, unless with prior written permission from CANSTAR CANNEX, which if provided, may be provided on conditions. DISCLAIMER To the extent that any CANSTAR CANNEX data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR CANNEX Pty Ltd ABN 21 053 646 165 AFSL 312804 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR CANNEX recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Product Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR CANNEX acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR CANNEX’s FSG for more information at www.canstarcannex.com.au.

C

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 5: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

����� "outstanding value"Australian Central CU 9.75 to 10.35 Nil 1yr to 7yr160.00Car Loan Fixed Secured No max5000 ✘✘ ✔

Australian Central CU 9.75 to 10.35 Nil variable160.00CarLoan Variable Secured No max5000 ✘✘ ✔

Australian Defence CU 8.74 to 10.00 Nil variable100.00New Car Loan No max5000 ✘✔ ✔

Community First CU 5.59 Nil variable150.00Green Loan 350002000 ✔✘ ✔

Family First CU 5.50 Nil variable150.00Assign of Savings Loan 2000002000 ✘✘ ✔

First Option CU 5.34 Nil variableNil100% Cash Secured Perl 700001000 ✘✘ ✔

First Option CU 5.99 Nil variableNilSec Car Loan - Honeymoon 1000001000 ✘✘ ✔

Heritage Building Soc 5.30 Nil variable105.00Cake & Eat It Loan 1000005000 ✘✘ ✘

Holiday Coast CU 8.19 Nil 1yr to 5yr200.00New Car Loan Fixed No max5000 ✘✘ ✔

Holiday Coast CU 7.94 Nil variable200.00New Car Loan Variable No max5000 ✘✘ ✔

Holiday Coast CU 6.65 Nil variable200.00FTD Secured Loan No maxNo min ✘✘ ✔

Horizon Credit Union 7.95 Nil variable150.00New Car Loan Variable No maxNo min ✘✘ ✔

Horizon Credit Union 7.70 Nil variable100.00Car Loan Sec by Term Dep No maxNo min ✘✘ ✔

Illawarra CU NSW 8.95 Nil variable125.00Variable Rate Car Loan 10000010000 ✘✘ ✔

Illawarra CU NSW 8.55 Nil 1yr to 7yr125.00New Car Loan Sec BOS 10000010000 ✘✘ ✔

Macquarie Credit Union 7.50 Nil variableNilSecured Personal Loan No max1000 ✘✔ ✔

Macquarie Credit Union 8.94 to 9.55 Nil variableNilNew Car Loan <5yrs old 500001000 ✘✔ ✔

Macquarie Credit Union 8.49 Nil variableNilNew Car Loan <12 months 500001000 ✘✘ ✔

Maleny & District Commu 6.99 Nil variable200.00Green Star Car Loan 1 No max4000 ✘✘ ✔

Memberfirst Credit Union 8.40 Nil variable50.00Personal Ln Sec by TD No max2000 ✘✘ ✔

Memberfirst Credit Union 9.25 Nil variable50.00Pers Ln Sec BOS<3yrs No max1000 ✘✘ ✔

Memberfirst Credit Union 5.99 Nil variable50.00Special Car Loan No max1000 ✘✘ ✔

Memberfirst Credit Union 11.00 Nil variable50.00Pers Ln Sec BOS 4-5yrs No max1000 ✘✘ ✔

NSW Teachers CU 7.99 Nil variable100.00Secured New Car Loan 8000010000 ✘✘ ✔

Police Credit 7.99 to 8.89 Nil 1mth to 5yrNilNew Car Loan 1000008000 ✘✘ ✔

Police Credit 7.99 to 9.49 Nil 1mth to 5yrNilUsed Car Loan No max10000 ✘✘ ✔

RTA Staff CU 5.99 Nil variable90.00Sweet Deal Car Loan No max10000 ✘✘ ✔

Savings & Loans Cred U 7.71 to 9.95 Nil 1yr to 5yr195.00Discounted Personal Loan No max10000 ✘✘ ✔

Savings & Loans Cred U 7.71 to 10.35 Nil variable195.00Discounted Variable Perl No max10000 ✘✘ ✔

SERVICE ONE Members 9.75 Nil 1yr to 6yr150.00Fixed Rate Car Loan 75000No min ✘✘ ✔

SERVICE ONE Members 10.15 Nil variable150.00Variable Rate Car Loan 75000No min ✘✘ ✔

Unicom Credit Union 8.55 Nil 1yr to 7yr125.00New Car Loan Secured BOS 10000010000 ✘✘ ✔

Unicom Credit Union 8.95 Nil variable125.00Variable Rate Car Loan 10000010000 ✘✘ ✔

Wagga Mutual Credit Un 11.25 Nil variable125.00Wagga Gold Pers Loan -L9 10000010000 ✔✘ ✔

���� "excellent value"Bananacoast Community 5.80 Nil variableScale*Personal Ln sec Term Dep No max2500 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 1 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 6: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

���� "excellent value"Community CPS Australi 7.35 Nil 1yr to 7yr150.00Enviro Car Loan Fixed 1250005000 ✘✘ ✔

Community CPS Australi 7.25 Nil 1yr to 7yr150.00Car Loan Fixed <3yrs old 1250005000 ✘✘ ✔

Community CPS Australi 7.55 Nil 1yr to 7yr150.00Car Loan Fxd <6yrs old 1250005000 ✘✘ ✔

Companion CU 8.25 to 12.00 Nil 1yr to 7yr100.00Used Car Loan 500005000 ✔✘ ✔

Companion CU 7.75 to 10.00 Nil 1yr to 7yr100.00New Car Loan 500005000 ✘✘ ✔

Defence Force CU 8.99 to 9.75 Nil variable50.00New Car Loan 100000No min ✘✔ ✔

First Choice CreditUnion 8.99 to 9.99 Nil variable100.00New Car Loan No maxNo min ✔✔ ✔

Gateway Credit Union 7.49 Nil variableNilNew Car Loan 500003000 ✘✘ ✘

Gateway Credit Union 8.29 Nil variableNilCar Loan < 5yrs Old 500003000 ✘✘ ✘

Heritage Building Soc 10.35 Nil variable105.00New Car Loan 1000005000 ✘✔ ✔

Horizon Credit Union 7.70 Nil variable100.00Personal Loan Sec by TD No maxNo min ✘✘ ✔

Horizon Credit Union 9.20 Nil variable150.00New Car Loan <1yr No maxNo min ✘✘ ✔

Illawarra CU NSW 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300001000 ✘✘ ✔

Karpaty Credit Union 9.84 Nil variable200.00Little Ripper Car Loan 100000No min ✘✘ ✔

Macquarie Credit Union 11.30 to 13.00 Nil variableNilUsed Car Loan >5yrs old 500001000 ✘✔ ✔

Maritime Mining & Power 10.41 Nil variable100.00Car Loan 800001000 ✘✘ ✔

mecu 7.89 Nil variable125.00goGreen CarLn NewG/hse6+ No max1000 ✘✘ ✔

New England CU NSW 7.39 Nil 1yr to 5yr95.00Fixed Rate Car Loan No max10000 ✘✘ ✘

New England CU NSW 7.39 Nil 1yr to 5yr95.00Fixed Rate Car Loan 100% No max10000 ✘✘ ✔

NSW Teachers CU 9.63 Nil variable50.00Used Car Loan Unsecured 500002000 ✔✘ ✔

NSW Teachers CU 8.99 Nil variable50.00New Car Loan-Unsecured 600002000 ✔✘ ✔

Qantas Staff CU 7.65 Nil variableNilPersonal Ln Sec6mthIntro 10000010000 ✘✘ ✘

Qantas Staff CU 7.35 Nil variableNilCar Loan 100000No min ✘✘ ✘

Qld Police Credit Union 8.49 to 9.00 Nil variable100.00New Vehicle Super Sav Ln 750001000 ✘✔ ✔

RTA Staff CU 8.99 Nil variable90.00RedHot Car Loan No max5000 ✘✘ ✔

Satisfac Credit Union 7.95 Nil 5yr150.00Car Loan Fixed 1000005000 ✘✘ ✔

Satisfac Credit Union 7.70 Nil 1mth to 5yr100.004 Cylinder Car Loan 1000005000 ✘✘ ✔

Savings & Loans Cred U 7.21 to 9.45 Nil 1yr to 7yr195.00Green Car Loan No max10000 ✘✘ ✔

SERVICE ONE Members 12.50 to 15.20 Nil variable150.00Personal Loan Secured 750005000 ✘✘ ✔

Suncorp Bank 9.75 $ 5.00 1yr to 7yr175.00Secured Car Loans No max5000 ✘✘ ✔

Unicom Credit Union 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300002000 ✘✘ ✔

University Credit Soc 5.35 Nil variableScale*Personal Ln Sec by TD No max5000 ✘✘ ✘

Victoria Teachers CU 8.45 Nil variableNilNew Car Loan No max10000 ✘✘ ✔

Victoria Teachers CU 9.45 Nil variable20.00Car Loan Variable No max5000 ✘✘ ✔

��� "strong value"Alliance One CreditUnion 9.40 Nil variableNilNew Car Loan - L24 7500010000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 2 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 7: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

��� "strong value"Bananacoast Community 8.50 to 10.50 Nil variable150.00Car Loan No max2500 ✘✘ ✔

BankSA 11.45 $ 7.00 variable195.00Variable Car Loan 800003000 ✘✘ ✔

BankWest 9.79 $ 5.00 3yr to 7yr195.00CarLoan Secured No max10000 ✘✘ ✔

Bendigo Bank 9.99 Nil 1yr to 5yr150.00Green Sec Personal Loan 500002000 ✘✘ ✔

Capricornia CU 11.98 Nil variable130.00Classic Car Loan 75000500 ✘✘ ✔

Capricornia CU 10.98 Nil variable130.00Performance Car Loan 75000500 ✘✘ ✔

Coastline Credit Union 9.34 Nil variable150.00Personal Loan Secured No max1000 ✘✘ ✔

Community CPS Australi 10.20 Nil variable150.00Car Loan Var <6yrs old 1250005000 ✘✘ ✔

Companion CU 8.50 to 13.50 Nil 1yr to 7yr100.00Secured Personal Loan 10000010000 ✘✔ ✔

Defence Force CU 10.45 to 11.95 Nil variable50.00Used Car Loan 100000No min ✘✔ ✔

Encompass Credit Union 5.65 Nil variable125.00Personal Loan Sec by TD No maxNo min ✘✘ ✔

FCCS Credit Union 7.95 to 10.95 Nil variable150.00Rewards Car Loan No maxNo min ✘✘ ✔

First Choice CreditUnion 10.25 to 11.35 Nil variableScale*Used Car Loan No maxNo min ✔✔ ✔

First Option CU 9.99 Nil 2yrNilPers Loan 2yr Fixed -Sec 800001000 ✘✘ ✔

First Option CU 8.75 Nil variableNilNew Car Loan -Sec Revert 1000001000 ✘✘ ✔

First Option CU 8.99 Nil 1yrNilPers Ln 1yr Fixed -Unsec 300001000 ✔✘ ✔

First Option CU 8.99 Nil 1yrNilPers Loan 1yr Fixed -Sec 800001000 ✘✘ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Ln Fixed Unsec 250005000 ✔✘ ✔

Holiday Coast CU 10.44 to 12.95 Nil variable200.00Personal Loan Variable No max5000 ✘✘ ✔

Holiday Coast CU 11.20 to 12.95 Nil variable200.00Great Day Personal Loan 50000No min ✔✘ ✔

Holiday Coast CU 10.69 Nil 1yr to 7yr200.00Personal Loan Fixed No max2000 ✘✘ ✔

Horizon Credit Union 10.25 Nil variable150.00Car Loan 13mth-<3yrs old No maxNo min ✘✘ ✔

Horizon Credit Union 10.85 Nil variable100.00Budget Personal Loan Var 30000500 ✘✘ ✔

IMB Limited 9.90 Nil 1yr to 5yr125.00Personal Loan Secured 500002000 ✘✘ ✔

Maleny & District Commu 8.74 Nil variable200.00Green Star Car Loan 2 No max4000 ✘✘ ✔

Maleny & District Commu 9.74 Nil variable200.00Green Star Car Loan 3 No max4000 ✘✘ ✔

Maleny & District Commu 8.75 Nil variable200.00Car Loan 5 No max4000 ✘✘ ✔

mecu 9.14 Nil variable125.00goGreen CarLn Used=<7Yrs No max1000 ✘✘ ✔

Memberfirst Credit Union 13.00 Nil variable50.00Car Loan 5-10 yrs old No max1000 ✘✘ ✔

Memberfirst Credit Union 13.00 Nil variable50.00Partially Sec-Vehicle/TD No max1000 ✘✘ ✔

MyState Financial 10.99 to 12.24 Nil variable175.00Secured Personal Loan 7500010000 ✘✘ ✔

MyState Financial 9.99 to 13.74 Nil variable175.00Unsecured Personal Loan 300003000 ✔✘ ✔

Newcastle Permanent 8.49 to 10.49 Nil 3mth to 7yr125.00Used Car Loan No max1000 ✘✘ ✔

Newcastle Permanent 8.49 to 10.49 Nil 3mth to 7yr125.00Personal Loan Secured No max1000 ✘✘ ✔

Police CU SA 9.40 Nil 1yr to 5yr195.00Special Pers Loan Fixed No max5000 ✘✘ ✔

Powerstate Credit Union 8.75 Nil 1mth to 5yr120.00Personal Loan Fix Sec No max2000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 3 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 8: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

��� "strong value"Qld Police Credit Union 11.00 to 12.79 Nil variable100.00Used Vehicle SuperSav Ln 750001000 ✘✔ ✔

RTA Staff CU 9.70 to 13.70 Nil variable75.00Used Car Loan No max1000 ✘✔ ✔

Satisfac Credit Union 10.10 Nil variable150.00Car Loan Variable 1000005000 ✘✘ ✔

Savings & Loans Cred U 10.95 Nil 1yr to 7yr195.00Fixed Rate Pers Loan Sec No max2000 ✘✘ ✔

Select Credit Union 10.19 Nil variable150.00New Car Loan 5000010000 ✘✘ ✔

SERVICE ONE Members 12.50 to 15.20 Nil variable150.00Personal Loan Unsecured 50000No min ✔✘ ✔

St George Bank 11.45 $ 7.00 variable195.00Personal Loan Secured 800003000 ✘✘ ✔

Sydney Credit Union 11.14 Nil variable100.00Personal Loan Secured 800005000 ✘✘ ✘

Sydney Credit Union 10.39 Nil 1mth to 5yr100.00Fixed Rate Car Loan 800005000 ✘✘ ✔

Sydney Credit Union 10.05 Nil variable100.00New Car Loan 800005000 ✘✘ ✔

�� "average value"Alliance One CreditUnion 10.10 Nil variable150.00Variable Car Loan - L26 7500010000 ✘✘ ✔

Australian Central CU 13.55 Nil variable160.00Personal Loan Var Unsec No max2000 ✔✘ ✔

Australian Central CU 13.55 Nil 1yr to 7yr160.00Personal Loan FixedUnsec No max2000 ✔✘ ✔

Bananacoast Community 10.80 Nil variableScale*Personal Loan sec mobile No max2500 ✘✘ ✘

BankSA 11.45 $ 7.00 variable195.00Personal Loan Sec Var 800003000 ✘✘ ✔

BankSA 10.99 $ 7.00 1yr to 5yr195.00Fixed Car Loan 800003000 ✘✘ ✔

Bendigo Bank 10.99 $ 5.00 1yr to 7yr150.00Secured Personal Loan 500002000 ✘✘ ✔

Capricornia CU 13.48 to 17.48 Nil variable130.00Personal Loan Variable 30000500 ✔✘ ✔

Commonwealth Bank 13.40 to 15.40 $ 10.00 variable135.00Personal Loan Var Unsec 500005000 ✔✘ ✔

Community First CU 8.99 Nil 1yr to 5yr200.00New Car Loan Fixed 6000010000 ✘✘ ✔

CUA 8.99 Nil variable120.00Vehicles <2yrs old -30k 300001000 ✘✘ ✔

CUA 9.99 Nil variable120.00Used Vehicle 2-5 yrs old 1000001000 ✘✘ ✔

Defence Force CU 12.95 Nil variable50.00Personal Loan 100000No min ✔✘ ✔

ECU Australia 9.50 Nil variable120.00Car Loan 500005000 ✔✘ ✔

Family First CU 7.50 to 12.25 Nil variable150.00Secured Car Loan 750005000 ✘✘ ✔

First Option CU 9.99 Nil 2yrNilPers Ln 2yr Fixed -Unsec 300001000 ✔✘ ✔

First Option CU 10.99 Nil 3yrNilPers Loan 3yr Fixed -Sec 800001000 ✘✘ ✔

First Option CU 9.75 Nil variableNilUsed Car Loan-Sec Revert 600001000 ✘✘ ✔

Gateway Credit Union 9.79 Nil variableNilCar Loan > 5yrs Old 500003000 ✘✘ ✘

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Sec 1000005000 ✘✘ ✔

Heritage Building Soc 11.35 Nil variable105.00Used Car Loan 1000005000 ✘✔ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Loan Fixed Sec 1000005000 ✘✘ ✔

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Unsec 250005000 ✔✘ ✔

Holiday Coast CU 12.20 to 13.45 Nil variable200.00Great Day Plus Pers Loan 30000No min ✔✘ ✔

Illawarra CU NSW 11.49 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 4 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 9: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

�� "average value"Karpaty Credit Union 10.80 to 13.80 Nil variable200.00Car Loan 100000No min ✘✘ ✔

La Trobe Country Credit 9.00 Nil variable182.00Discounted New Car Loan 500002000 ✘✘ ✔

Macquarie Credit Union 13.45 Nil variableNilUnsecured Personal Loan 500001000 ✔✘ ✔

Maritime Mining & Power 13.65 Nil variable80.00Personal Loan Variable 35000500 ✔✘ ✔

mecu 8.64 Nil variable125.00goGreen CarLn NewG/hseNA No max1000 ✘✘ ✔

MoneyMax 8.40 Nil variable125.00New Car Manager 5000010000 ✘✘ ✔

New England CU NSW 8.99 to 10.99 Nil variable95.00Special Car Loan No max10000 ✘✘ ✔

Orange Credit Union 9.00 to 9.70 Nil variable75.00New Car Loan L57 No max2000 ✘✘ ✔

Orange Credit Union 9.00 Nil variable75.00Personal Ln Sav Sec L77 No max2000 ✘✘ ✔

Police Credit 12.70 Nil variableNilPersonal Loan Secured 600003000 ✘✘ ✔

Police Credit 12.70 Nil variableNilPersonal Loan Unsecured 600003000 ✔✘ ✔

Powerstate Credit Union 8.75 Nil 1yr to 5yr120.00Car Loan Fixed Secured No max2000 ✘✘ ✔

Qantas Staff CU 9.15 Nil variableNilPersonal Ln Sec Revert 10000010000 ✘✘ ✘

Qld Police Credit Union 12.75 Nil variable100.00Whole of Pay SuperSav Ln 750001000 ✔✘ ✔

RTA Staff CU 11.95 to 13.70 Nil variable75.00Bill of Sale Loans No max1000 ✘✔ ✔

St George Bank 10.99 $ 7.00 3yr to 5yr195.00Personal Ln Secured Fxd 800003000 ✘✘ ✔

Statewide Credit Union 11.00 Nil 1yr to 7yr100.00Fixed Rate Personal Loan No max5000 ✘✘ ✔

Sydney Credit Union 12.14 to 14.20 Nil variable100.00Personal Loan Unsecured 800005000 ✔✘ ✔

Unicom Credit Union 11.49 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✘ ✔

� "satisfactory value"ABS Building Society 11.69 to 13.44 Nil variable110.00Personal Loan Variable 500003000 ✔✘ ✔

Adelaide Bank 10.99 Nil 1yr to 7yr150.00Car Loan No max5000 ✘✘ ✔

Alliance One CreditUnion 10.90 Nil variable150.00Easy Personal Loan - L21 7500010000 ✘✘ ✔

Alliance One CreditUnion 10.90 Nil variable150.00Secured Personal Ln -L22 750005000 ✘✘ ✔

Alliance One CreditUnion 10.50 Nil 1mth to 7yr150.00Fixed Car Loan - L20 7500010000 ✘✘ ✔

ANZ 13.40 Nil variable150.00Variable Rate Pers Loan No max500 ✔✘ ✔

Arab Bank Australia 11.55 Nil variable200.00Personal Ln Secured Var 500005000 ✘✘ ✔

Arab Bank Australia 10.55 Nil 1yr to 5yr200.00Personal Loan Sec Fixed 500005000 ✘✘ ✔

Australian Defence CU 10.95 to 11.95 Nil variable100.00Used Car Loan No max5000 ✘✘ ✔

B & E 10.70 to 11.70 Nil variable170.00Motor Vehicle >3yrs old 300003000 ✘✘ ✔

B & E 8.95 to 9.95 Nil variable170.00Motor Vehicle <3yrs old 450003000 ✘✘ ✔

Bananacoast Community 10.50 to 12.50 Nil variable150.00Personal Loan Secured No max2500 ✘✘ ✔

Bank of Queensland 11.49 $ 7.50 1yr to 7yr195.00Car Loan Fixed No max5000 ✘✘ ✔

Bank of Queensland 12.18 $ 7.50 variable195.00Car Loan Variable No max5000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 5 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 10: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

� "satisfactory value"BankSA 10.99 $ 7.00 4yr195.00Pers Ln Sec Fixed 4yr 800003000 ✘✘ ✔

BankSA 13.89 $ 9.00 variable150.00Personal Loan Unsec Var 400003000 ✔✘ ✔

BankSA 10.99 $ 7.00 1yr195.00Pers Ln Sec Fixed 1yr 800003000 ✘✘ ✔

BankSA 10.99 $ 7.00 2yr195.00Pers Ln Sec Fixed 2yr 800003000 ✘✘ ✔

BankSA 10.99 $ 7.00 3yr195.00Pers Ln Sec Fixed 3yr 800003000 ✘✘ ✔

BankSA 13.99 $ 9.00 3yr150.00Pers Ln Unsec Fixed 3yr 400003000 ✔✘ ✔

BankSA 10.99 $ 7.00 5yr195.00Pers Ln Sec Fixed 5yr 800003000 ✘✘ ✔

BankSA 13.99 $ 9.00 4yr150.00Pers Ln Unsec Fixed 4yr 400003000 ✔✘ ✔

BankWest 14.99 $ 10.00 1yr to 7yr249.00Flexible Personal Loan No max5000 ✔✘ ✔

BankWest 13.99 $ 8.00 3yr to 7yr195.00Unsec Basic Personal Ln No max5000 ✔✘ ✔

CBFC 9.80 Nil 1yr to 4yr250.00Personal Loan Fxd 1-4yr 15000010000 ✘✘ ✔

CBFC 9.80 Nil 4yr 1mth to 5yr250.00Personal Ln Fxd 49-60mth 15000010000 ✘✘ ✔

Circle Credit Co-op 8.99 Nil variable100.00New Car Loans 50000500 ✘✘ ✔

Circle Credit Co-op 9.75 Nil variable100.00Car Loan <5yrs old 50000500 ✘✘ ✔

Circle Credit Co-op 11.20 Nil variable100.00Car Loan >5yrs old 50000500 ✘✘ ✔

Coastline Credit Union 14.25 Nil variable150.00Car Loan Var Secured 1000001500 ✘✔ ✔

Commonwealth Bank 12.80 $ 10.00 1yr to 7yr135.00Personal Ln Fixed Unsec 500005000 ✔✘ ✔

Commonwealth Bank 9.80 $ 10.00 1yr to 5yr250.00Personal Loan Fixed Sec No max10000 ✘✘ ✔

Community CPS Australi 13.95 Nil variable150.00Personal Loan Var Unsec 800003000 ✔✘ ✔

Community CPS Australi 11.99 Nil 1yr to 7yr150.00Personal Loan Fxd Unsec 800003000 ✔✘ ✔

Companion CU 8.50 to 14.50 Nil 1yr to 7yr100.00Unsecured Pers Ln (P&I) 500005000 ✔✘ ✔

Easy Street Fin Services 10.85 Nil variableNilEasyLoan Variable 350005000 ✔✘ ✔

Easy Street Fin Services 11.59 Nil 1yr to 5yrNilEasyLoan Fixed 350005000 ✔✘ ✔

ECU Australia 11.00 Nil variable100.00Lifestyle Loan 500005000 ✔✘ ✔

Encompass Credit Union 12.75 Nil variable125.00Personal Loan Secured 400001000 ✘✘ ✔

Encompass Credit Union 10.20 Nil variable125.00Motor Loan (Up to 2yrs) 700001000 ✘✘ ✔

First Choice CreditUnion 14.25 Nil variableScale*Personal Loan No maxNo min ✔✘ ✔

First Option CU 10.99 Nil 3yrNilPers Ln 3yr Fixed -Unsec 300001000 ✔✘ ✔

First Option CU 12.49 Nil variableNilUnsec Personal Loan -Var 300001000 ✔✘ ✔

First Option CU 12.49 Nil variableNilSecured Personal Ln -Var 8000010000 ✘✘ ✔

Greater Building Society 8.49 to 11.49 Nil 1yr to 7yr150.00New Car Loan 1000005000 ✘✔ ✔

Greater Building Society 9.49 to 12.49 Nil 1yr to 3yr150.00Used Car Ln 7-10yrs old 1000005000 ✘✔ ✔

Greater Building Society 8.99 to 10.49 Nil 1yr to 7yr150.00Personal Loan Secured 1000005000 ✘✔ ✔

Horizon Credit Union 13.95 Nil variable100.00Personal Loan Variable No maxNo min ✔✘ ✔

Horizon Credit Union 12.75 Nil variable150.00Used Car Ln>3yrs old No maxNo min ✘✘ ✔

Horizon Credit Union 13.95 Nil variable100.00Car Ln Var Unsecured No maxNo min ✔✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 6 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 11: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

� "satisfactory value"Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-TermDeposit <5yr 10000001000 ✘✘ ✔

Hume Building Society 12.00 Nil 1yr to 5yr100.00Secured-Vehicle to 5yrs 750001000 ✘✘ ✔

Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-New Veh <5yrs 1000001000 ✘✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Personal Loan Secured 25000No min ✘✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00New Car Loan 70000No min ✘✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Used Car Loan 25000No min ✘✘ ✔

Intech Credit Union 9.99 to 12.30 Nil variable75.00Car Loan 1000002000 ✘✘ ✔

La Trobe Country Credit 9.85 Nil variable182.00Gold New Car Loan 500002000 ✘✘ ✔

La Trobe Country Credit 10.20 Nil variable182.00Gold Used Car Loan 500002000 ✘✘ ✔

La Trobe Country Credit 9.70 Nil variable182.00Discounted Used Car Loan 500002000 ✘✘ ✔

Lifeplan Funds Managem 10.24 Nil 1yr to 5yr100.00Sec Term Combo 1-5yr Fxd 500002000 ✘✘ ✘

Macarthur Credit Union 8.95 Nil variable50.00Car Loan (New) No maxNo min ✘✘ ✔

Macarthur Credit Union 10.95 Nil variable50.00Personal Loan (Secured) No maxNo min ✘✘ ✔

Maleny & District Commu 13.24 Nil variable200.00Car Loan 4 No max4000 ✘✘ ✔

mecu 11.89 Nil variableNilPersonal Loan No max1000 ✔✘ ✔

Memberfirst Credit Union 14.25 Nil variable50.00Personal Loan Unsecured No maxNo min ✔✘ ✔

Members Equity Bank 12.49 Nil 1yr to 5yr100.00Personal Loan Fxd 300005000 ✔✘ ✔

MoneyMax 9.99 Nil variable125.00Car Manager 5000010000 ✘✘ ✔

nab 12.19 Nil variable150.00Pers Ln Fully Sec Var No max5000 ✘✘ ✔

nab 13.40 to 14.25 $ 10.00 variable150.00Personal Ln Unsec Var 800005000 ✔✘ ✔

nab 12.19 Nil 1yr to 7yr150.00Pers Ln Fully Sec Fixed No max5000 ✘✘ ✔

New England CU NSW 11.99 Nil variable95.00Car Loan No max5000 ✔✘ ✔

Newcastle Permanent 10.99 to 12.49 Nil 3mth to 7yr125.00Personal Loan Unsecured 300001000 ✔✘ ✔

NSW Teachers CU 12.64 Nil variable50.00Loan for Investment 800002000 ✔✘ ✔

NSW Teachers CU 12.64 Nil variable50.00All Purpose Loan 800002000 ✔✘ ✔

Orange Credit Union 10.20 to 11.20 Nil variable75.00Used Car Loan L54/56/58 No max2000 ✘✔ ✔

Orange Credit Union 13.99 Nil variable150.00Personal Loan Unsec L44 No max5000 ✔✘ ✔

Police & Nurses Cred So 10.99 $ 2.50 variable149.00Personal Loan Secured No max5000 ✘✘ ✔

Police CU NSW 10.49 Nil variable82.00Driveaway Car Loan No max5000 ✘✘ ✔

Police CU SA 13.79 Nil variable195.00Special Variable Pers Ln No max3000 ✔✘ ✔

Powerstate Credit Union 11.75 Nil variable120.00Personal Loan Var Sec No max2000 ✘✘ ✔

Powerstate Credit Union 9.75 Nil variable120.00Car Loan Variable Sec No max2000 ✘✘ ✔

Powerstate Credit Union 13.45 Nil 1day to 7yr120.00Unsec Fixd Personal Loan No max2000 ✔✘ ✔

Qantas Staff CU 11.90 Nil variableNilPersonal Loan Unsecured 50000No min ✔✘ ✔

Qld Police Credit Union 14.75 Nil variable100.00All Purpose Loan 750001000 ✔✘ ✔

Qld Professional CU 9.25 to 12.25 Nil variable50.00Car Loan No max500 ✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 7 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 12: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Car Loans

PublishedRate (%)

Product

UnsecuredMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company Rate Varies With

Deposit

100% Loan

Available

� "satisfactory value"Qld Teachers CU 9.50 Nil variable100.00New Car Ln Special Sec 600003000 ✘✔ ✔

Queenslanders CU 10.65 Nil 2yr to 5yr80.00New Car Loan Fxd 550002000 ✔✘ ✘

Queenslanders CU 9.70 to 11.70 Nil variable80.00New Car Loan 550002000 ✔✘ ✔

Queenslanders CU 9.70 to 13.75 Nil variable80.00Car Loan Var 1-5yr Old 550002000 ✔✘ ✔

Reliance Credit Union 11.25 Nil 1yr to 7yr150.00New Car Loan 500005000 ✘✘ ✔

RTA Staff CU 13.70 Nil variable75.00Unsecured Personal Loan 300001000 ✔✘ ✔

Satisfac Credit Union 12.85 Nil variable100.00Personal Loan Variable 500001000 ✔✘ ✔

Select Credit Union 10.69 to 16.69 Nil variable150.00Used Car Loan No max10000 ✔✘ ✔

Select Credit Union 11.99 to 16.69 Nil variable150.00Personal Loan Var Rate 3500010000 ✔✘ ✔

St George Bank 13.89 $ 9.00 variable150.00Personal Loan Unsecured 400003000 ✔✘ ✔

Suncorp Bank 13.48 $ 5.00 1yr to 7yr175.00Personal Loan-Unsecured No max5000 ✔✘ ✔

Sutherland Credit Union 8.75 Nil variable100.00Spec Offer Car Loan Var 500005000 ✘✘ ✘

University Credit Soc 9.95 to 11.95 Nil variableNilStudent Loan No max1000 ✔✘ ✔

University Credit Soc 9.90 Nil variableScale*New Car up to 1yr old No max1000 ✘✘ ✘

University Credit Soc 10.90 Nil variableScale*Used Car up to 5yrs old No max1000 ✘✔ ✘

Wagga Mutual Credit Un 11.00 Nil variable125.00New Car Ln Variable-L17 1000005000 ✘✘ ✘

Warwick Credit Union 11.10 Nil variable100.00Personal Loan Secured No max10000 ✘✘ ✔

Westpac 11.49 to 12.99 $ 7.50 1yr to 7yr250.00New Car Loan 1000004000 ✘✘ ✔

Westpac 12.99 $ 5.00 variable150.00Unsecured Flexible PL 750004000 ✔✘ ✔

Westpac 11.99 to 13.99 $ 7.50 1yr to 7yr250.00Used Car Loan 1000004000 ✘✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 8 of 8CAR LOAN STAR RATINGS SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 13: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal PurposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply O

nline

Hom

e R

enovation

����� "outstanding value"Australian Central CU 13.55 Nil variable160.00Personal Loan Var Unsec No max2000 ✔✔✔✔ ✔

Australian Central CU 13.55 Nil 1yr to 7yr160.00Personal Loan FixedUnsec No max2000 ✔✔✔✔ ✔

First Option CU 8.99 Nil 1yrNilPers Ln 1yr Fixed -Unsec 300001000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Unsec 250005000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Ln Fixed Unsec 250005000 ✔✔✔✔ ✔

Illawarra CU NSW 11.49 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✔✔✔ ✔

MyState Financial 9.99 to 13.74 Nil variable175.00Unsecured Personal Loan 300003000 ✔✔✔✔ ✔

Police Credit 12.70 Nil variableNilPersonal Loan Unsecured 600003000 ✔✔✔✔ ✔

SERVICE ONE Member 12.50 to 15.20 Nil variable150.00Personal Loan Unsecured 50000No min ✔✔✔✔ ✔

Unicom Credit Union 11.49 Nil 1yr to 7yr125.00Unsecured Personal Loan 300002000 ✔✔✔✔ ✔

Wagga Mutual Credit Un 11.25 Nil variable125.00Wagga Gold Pers Loan -L9 10000010000 ✔✔✔✔ ✔

���� "excellent value"Commonwealth Bank 12.80 $ 10.00 1yr to 7yr135.00Personal Ln Fixed Unsec 500005000 ✘✔✔✔ ✔

Commonwealth Bank 13.40 to 15.40 $ 10.00 variable135.00Personal Loan Var Unsec 500005000 ✔✔✔✔ ✔

Companion CU 8.50 to 14.50 Nil 1yr to 7yr100.00Unsecured Pers Ln (P&I) 500005000 ✔✔✔✘ ✔

First Option CU 9.99 Nil 2yrNilPers Ln 2yr Fixed -Unsec 300001000 ✔✔✔✔ ✔

First Option CU 10.99 Nil 3yrNilPers Ln 3yr Fixed -Unsec 300001000 ✔✔✔✔ ✔

Holiday Coast CU 11.20 to 12.95 Nil variable200.00Great Day Personal Loan 50000No min ✔✔✔✔ ✔

Holiday Coast CU 12.20 to 13.45 Nil variable200.00Great Day Plus Pers Loan 30000No min ✔✔✔✔ ✔

Macquarie Credit Union 13.45 Nil variableNilUnsecured Personal Loan 500001000 ✔✔✔✔ ✔

Maritime Mining & Powe 13.65 Nil variable80.00Personal Loan Variable 35000500 ✔✔✔✔ ✔

Memberfirst Credit Unio 14.25 Nil variable50.00Personal Loan Unsecured No maxNo min ✔✔✔✘ ✔

Newcastle Permanent 10.99 to 12.49 Nil 3mth to 7yr125.00Personal Loan Unsecured 300001000 ✔✔✔✔ ✔

NSW Teachers CU 12.64 Nil variable50.00All Purpose Loan 800002000 ✔✔✔✔ ✔

NSW Teachers CU 12.64 Nil variable50.00Loan for Investment 800002000 ✔✔✔✔ ✔

Qld Police Credit Union 12.75 Nil variable100.00Whole of Pay SuperSav Ln 750001000 ✔✔✔✔ ✔

Suncorp Bank 13.48 $ 5.00 1yr to 7yr175.00Personal Loan-Unsecured No max5000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 1 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 14: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal PurposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply O

nline

Hom

e R

enovation

���� "excellent value"Victoria Teachers CU 11.20 Nil variableNilPersonal Loan Variable No maxNo min ✔✔✔✔ ✔

��� "strong value"ABS Building Society 11.69 to 13.44 Nil variable110.00Personal Loan Variable 500003000 ✔✔✔✘ ✔

ANZ 13.40 Nil variable150.00Variable Rate Pers Loan No max500 ✔✔✔✔ ✔

BankSA 13.89 $ 9.00 variable150.00Personal Loan Unsec Var 400003000 ✔✔✔✔ ✔

BankWest 13.99 $ 8.00 3yr to 7yr195.00Unsec Basic Personal Ln No max5000 ✔✔✔✔ ✔

Capricornia CU 13.48 to 17.48 Nil variable130.00Personal Loan Variable 30000500 ✔✔✔✘ ✔

Community CPS Australi 11.99 Nil 1yr to 7yr150.00Personal Loan Fxd Unsec 800003000 ✔✔✔✔ ✔

Easy Street Fin Services 10.85 Nil variableNilEasyLoan Variable 350005000 ✔✔✔✔ ✔

Easy Street Fin Services 11.59 Nil 1yr to 5yrNilEasyLoan Fixed 350005000 ✔✔✔✔ ✔

First Choice CreditUnion 14.25 Nil variableScalePersonal Loan No maxNo min ✔✔✔✔ ✔

First Option CU 12.49 Nil variableNilUnsec Personal Loan -Var 300001000 ✔✔✔✔ ✔

Gateway Credit Union 9.89 Nil variableNilPersonal Loan Var Rate 40000No min ✔✔✔✔ ✔

IMB Limited 12.99 Nil 1yr to 5yr125.00Personal Loan Unsecured 200002000 ✔✔✔✔ ✔

Members Equity Bank 12.49 Nil 1yr to 5yr100.00Personal Loan Fxd 300005000 ✔✔✔✔ ✔

nab 13.40 to 14.25 $ 10.00 variable150.00Personal Ln Unsec Var 800005000 ✔✔✔✔ ✔

Police CU SA 13.79 Nil variable195.00Special Variable Pers Ln No max3000 ✔✔✔✔ ✔

RTA Staff CU 13.70 Nil variable75.00Unsecured Personal Loan 300001000 ✔✔✔✔ ✔

Satisfac Credit Union 12.85 Nil variable100.00Personal Loan Variable 500001000 ✔✔✔✔ ✔

Select Credit Union 11.99 to 16.69 Nil variable150.00Personal Loan Var Rate 3500010000 ✔✔✔✔ ✔

St George Bank 13.89 $ 9.00 variable150.00Personal Loan Unsecured 400003000 ✔✔✔✔ ✔

Westpac 12.99 $ 5.00 variable150.00Unsecured Flexible PL 750004000 ✔✔✔✔ ✔

�� "average value"ANZ 13.89 Nil 1yr to 7yr150.00Fixed Rate Personal Loan No max5000 ✔✔✔✔ ✔

Australian Defence CU 13.90 to 17.90 Nil variable100.00Personal Loan Unsecured No max5000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 2 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

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personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal PurposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply O

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�� "average value"BankSA 13.99 $ 9.00 2yr150.00Pers Ln Unsec Fixed 2yr 400003000 ✔✔✔✔ ✔

BankSA 13.99 $ 9.00 5yr150.00Pers Ln Unsec Fixed 5yr 400003000 ✔✔✔✔ ✔

BankSA 13.99 $ 9.00 1yr150.00Pers Ln Unsec Fixed 1yr 400003000 ✔✔✔✔ ✔

BankSA 13.99 $ 9.00 4yr150.00Pers Ln Unsec Fixed 4yr 400003000 ✔✔✔✔ ✔

BankSA 13.99 $ 9.00 3yr150.00Pers Ln Unsec Fixed 3yr 400003000 ✔✔✔✔ ✔

BankWest 14.99 $ 10.00 1yr to 7yr249.00Flexible Personal Loan No max5000 ✔✔✔✔ ✔

Bendigo Bank 13.69 $ 5.00 1yr to 5yr150.00Unsecured Personal Loan 200002000 ✔✔✔✔ ✔

Community CPS Australi 13.95 Nil variable150.00Personal Loan Var Unsec 800003000 ✔✔✔✔ ✔

ECU Australia 11.00 Nil variable100.00Lifestyle Loan 500005000 ✔✔✔✘ ✔

Family First CU 11.50 to 17.50 Nil variable150.00Personal Loan Variable 275002000 ✔✔✔✔ ✔

FCCS Credit Union 13.95 to 14.95 Nil variable150.00Unsecured Personal Loan 200001000 ✔✔✔✔ ✔

Horizon Credit Union 13.95 Nil variable100.00Personal Loan Variable No maxNo min ✔✔✔✔ ✔

Karpaty Credit Union 14.80 Nil variable200.00Personal Loan Unsecured 50000No min ✔✔✔✔ ✔

mecu 11.89 Nil variableNilPersonal Loan No max1000 ✔✔✔✔ ✔

nab 13.50 to 14.35 $ 10.00 1yr to 7yr150.00Personal Ln Unsec Fixed 800005000 ✔✔✔✔ ✔

Orange Credit Union 13.99 Nil variable150.00Personal Loan Unsec L44 No max5000 ✔✔✔✔ ✔

Powerstate Credit Union 13.45 Nil 1day to 7yr120.00Unsec Fixd Personal Loan No max2000 ✔✔✔✔ ✔

Qantas Staff CU 11.90 Nil variableNilPersonal Loan Unsecured 50000No min ✔✔✔✔ ✔

Qld Police Credit Union 14.75 Nil variable100.00All Purpose Loan 750001000 ✔✔✔✔ ✔

St George Bank 13.99 $ 9.00 5yr150.00Unsecured Fixed 5yr 400003000 ✔✔✔✔ ✔

St George Bank 13.99 $ 9.00 3yr150.00Unsecured Fixed 3yr 400003000 ✔✔✔✔ ✔

St George Bank 13.99 $ 9.00 4yr150.00Unsecured Fixed 4yr 400003000 ✔✔✔✔ ✔

University Credit Soc 9.95 to 11.95 Nil variableNilStudent Loan No max1000 ✔✔✔✔ ✔

� "satisfactory value"Adelaide Bank 13.69 Nil 1yr to 7yr150.00Unsecured Personal Loan No max5000 ✔✔✔✘ ✔

Alliance One CreditUnio 15.45 Nil variable115.00Unsec All Purpose - L23 750001000 ✔✔✔✔ ✔

Arab Bank Australia 13.25 Nil 1yr to 5yr200.00Personal Loan Unsec Fixd 500005000 ✘✔✔✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 3 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

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personal loan star ratings

Text218: Unsecured Personal Loans

PublishedRate (%)

Product

Any Legal PurposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply O

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� "satisfactory value"Bank of Queensland 13.99 $ 7.50 1yr to 7yr150.00PersLoan Fxd Unsecured 400003000 ✔✔✔✘ ✔

Bank of Queensland 13.99 $ 7.50 variable150.00Personal Ln Var Unsec 400003000 ✔✔✔✔ ✔

Coastline Credit Union 14.45 to 17.45 Nil variable150.00Personal Ln Unsec 1000001000 ✔✔✔✔ ✔

CUA 12.99 Nil variable120.00Personal Loan Unsecured 1000001000 ✔✔✔✔ ✔

Hume Building Society 13.75 Nil 1yr to 5yr100.00Personal Loan Unsecured 500001000 ✔✔✔✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Personal Loan Unsecured 25000No min ✔✔✔✔ ✔

Intech Credit Union 13.30 to 17.45 Nil variable75.00Personal Loan 400002000 ✔✔✔✔ ✔

Lifeplan Funds Manage 10.24 Nil 1yr to 5yr100.00Unsec Term Combo 1-5yrFx 200002000 ✔✔✔✘ ✔

Lifeplan Funds Manage 10.24 Nil variable100.00Pers Ln Fxd 1-5yrs Unsec 200002000 ✔✔✔✘ ✔

Police & Nurses Cred So 13.99 $ 2.50 variable149.00Personal Loan Unsecured No max5000 ✔✔✔✔ ✔

Police CU NSW 12.96 Nil variable82.00Personal Loan Unsecured 300001000 ✔✔✔✘ ✔

Police CU SA 15.49 Nil variable195.00Variable Rate Pers Loan No max500 ✔✔✔✔ ✔

United Community 9.00 to 13.95 Nil variable100.00Personal Loan No maxNo min ✔✔✔✔ ✔

University Credit Soc 13.45 Nil variableScalePersonal Loan Unsecured No max5000 ✔✔✔✔ ✔

Wagga Mutual Credit Un 15.25 Nil variable125.00Personal Loan Unsec -L45 300005000 ✔✔✔✔ ✔

Westpac 13.89 to 14.39 $ 7.50 1yr to 7yr250.00Personal Loan Unsecured 500004000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 4 of 4UNSECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

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personal loan star ratings

Text218: Secured Personal Loans

PublishedRate (%)

Product

Any Legal PurposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply O

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����� "outstanding value"Family First CU 5.50 Nil variable150.00Assign of Savings Loan 2000002000 ✔✔✔✔ ✔

First Option CU 5.34 Nil variableNil100% Cash Secured Perl 700001000 ✔✔✔✔ ✔

Heritage Building Soc 5.30 Nil variable105.00Cake & Eat It Loan 1000005000 ✔✔✔✔ ✔

Holiday Coast CU 6.65 Nil variable200.00FTD Secured Loan No maxNo min ✔✔✔✔ ✔

Illawarra CU NSW 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300001000 ✔✔✔✔ ✔

Macquarie Credit Union 7.50 Nil variableNilSecured Personal Loan No max1000 ✔✔✔✔ ✔

Memberfirst Credit Unio 8.40 Nil variable50.00Personal Ln Sec by TD No max2000 ✔✔✔✘ ✔

Unicom Credit Union 9.55 Nil 1yr to 7yr125.00Secured Personal Loan 300002000 ✔✔✔✔ ✔

���� "excellent value"Bananacoast Communit 5.80 Nil variableScalePersonal Ln sec Term Dep No max2500 ✔✔✔✘ ✔

Companion CU 8.50 to 13.50 Nil 1yr to 7yr100.00Secured Personal Loan 10000010000 ✔✔✔✔ ✔

First Option CU 9.99 Nil 2yrNilPers Loan 2yr Fixed -Sec 800001000 ✔✔✔✔ ✔

First Option CU 8.99 Nil 1yrNilPers Loan 1yr Fixed -Sec 800001000 ✔✔✔✔ ✔

Holiday Coast CU 10.44 to 12.95 Nil variable200.00Personal Loan Variable No max5000 ✔✔✔✔ ✔

Horizon Credit Union 10.85 Nil variable100.00Budget Personal Loan Var 30000500 ✔✔✔✔ ✔

Horizon Credit Union 7.70 Nil variable100.00Personal Loan Sec by TD No maxNo min ✔✔✔✔ ✔

Memberfirst Credit Unio 13.00 Nil variable50.00Partially Sec-Vehicle/TD No max1000 ✔✔✔✘ ✔

MyState Financial 10.99 to 12.24 Nil variable175.00Secured Personal Loan 7500010000 ✔✔✔✔ ✔

Newcastle Permanent 8.49 to 10.49 Nil 3mth to 7yr125.00Personal Loan Secured No max1000 ✔✔✔✔ ✔

University Credit Soc 5.35 Nil variableScalePersonal Ln Sec by TD No max5000 ✔✔✔✔ ✔

��� "strong value"Bananacoast Communit 10.80 Nil variableScalePersonal Loan sec mobile No max2500 ✔✔✔✘ ✔

Bendigo Bank 10.99 $ 5.00 1yr to 7yr150.00Secured Personal Loan 500002000 ✔✔✔✔ ✔

Coastline Credit Union 9.34 Nil variable150.00Personal Loan Secured No max1000 ✔✔✔✔ ✔

Encompass Credit Unio 5.65 Nil variable125.00Personal Loan Sec by TD No maxNo min ✔✔✔✔ ✔

First Option CU 10.99 Nil 3yrNilPers Loan 3yr Fixed -Sec 800001000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil variable105.00Personal Loan Var Sec 1000005000 ✔✔✔✔ ✔

Heritage Building Soc 12.15 Nil 1yr to 5yr105.00Personal Loan Fixed Sec 1000005000 ✔✔✔✔ ✔

Holiday Coast CU 10.69 Nil 1yr to 7yr200.00Personal Loan Fixed No max2000 ✔✔✔✔ ✔

IMB Limited 9.90 Nil 1yr to 5yr125.00Personal Loan Secured 500002000 ✔✔✔✔ ✔

Orange Credit Union 9.00 Nil variable75.00Personal Ln Sav Sec L77 No max2000 ✔✔✔✔ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 1 of 3SECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

Page 18: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

personal loan star ratings

Text218: Secured Personal Loans

PublishedRate (%)

Product

Any Legal PurposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply O

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��� "strong value"Police Credit 12.70 Nil variableNilPersonal Loan Secured 600003000 ✔✔✔✔ ✔

Police CU SA 9.40 Nil 1yr to 5yr195.00Special Pers Loan Fixed No max5000 ✔✔✔✔ ✔

Powerstate Credit Union 8.75 Nil 1mth to 5yr120.00Personal Loan Fix Sec No max2000 ✔✔✔✔ ✔

St George Bank 10.99 $ 7.00 3yr to 5yr195.00Personal Ln Secured Fxd 800003000 ✔✔✔✔ ✔

St George Bank 11.45 $ 7.00 variable195.00Personal Loan Secured 800003000 ✔✔✔✔ ✔

Statewide Credit Union 11.00 Nil 1yr to 7yr100.00Fixed Rate Personal Loan No max5000 ✔✔✔✔ ✔

�� "average value"Alliance One CreditUnio 10.50 Nil 1mth to 7yr150.00Fixed Car Loan - L20 7500010000 ✔✔✔✔ ✔

Alliance One CreditUnio 10.90 Nil variable150.00Easy Personal Loan - L21 7500010000 ✔✔✔✔ ✔

Alliance One CreditUnio 10.90 Nil variable150.00Secured Personal Ln -L22 750005000 ✔✔✔✔ ✔

Alliance One CreditUnio 10.10 Nil variable150.00Variable Car Loan - L26 7500010000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 5yr195.00Pers Ln Sec Fixed 5yr 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 4yr195.00Pers Ln Sec Fixed 4yr 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 3yr195.00Pers Ln Sec Fixed 3yr 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 2yr195.00Pers Ln Sec Fixed 2yr 800003000 ✔✔✔✔ ✔

BankSA 11.45 $ 7.00 variable195.00Personal Loan Sec Var 800003000 ✔✔✔✔ ✔

BankSA 10.99 $ 7.00 1yr195.00Pers Ln Sec Fixed 1yr 800003000 ✔✔✔✔ ✔

FCCS Credit Union 12.45 to 17.45 Nil variable150.00Secured Personal Loan 200001000 ✔✔✔✔ ✔

First Option CU 12.49 Nil variableNilSecured Personal Ln -Var 8000010000 ✔✔✔✔ ✔

Gateway Credit Union 9.89 Nil variableNilPersonal Ln Sec Var 7yr 50000No min ✔✔✔✔ ✔

nab 12.19 Nil variable150.00Pers Ln Fully Sec Var No max5000 ✔✔✔✔ ✔

nab 12.19 Nil 1yr to 7yr150.00Pers Ln Fully Sec Fixed No max5000 ✔✔✔✔ ✔

RTA Staff CU 11.95 to 13.70 Nil variable75.00Bill of Sale Loans No max1000 ✔✔✔✔ ✔

SERVICE ONE Member 12.50 to 15.20 Nil variable150.00Personal Loan Secured 750005000 ✔✔✔✔ ✔

� "satisfactory value"ABS Building Society 12.69 to 13.94 Nil 1yr110.00Personal Ln 1yr Fxd 500003000 ✔✔✔✘ ✔

ABS Building Society 13.69 to 14.44 Nil 2yr110.00Personal Ln 2yr Fxd 500003000 ✔✔✔✘ ✔

Arab Bank Australia 11.55 Nil variable200.00Personal Ln Secured Var 500005000 ✘✔✔✘ ✔

Arab Bank Australia 10.55 Nil 1yr to 5yr200.00Personal Loan Sec Fixed 500005000 ✘✔✔✘ ✔

Australian Defence CU 13.90 Nil variable100.00Personal Loan Secured No max5000 ✔✔✔✔ ✔

Bananacoast Communit 10.50 to 12.50 Nil variable150.00Personal Loan Secured No max2500 ✔✔✔✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 2 of 3SECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

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personal loan star ratings

Text218: Secured Personal Loans

PublishedRate (%)

Product

Any Legal PurposeMax

Loan Fees ($) Loan Term

Monthly

Loan Amount ($)

Application Min

Company

Consolidate

Debt

Holiday

Apply O

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Hom

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enovation

� "satisfactory value"Encompass Credit Unio 12.75 Nil variable125.00Personal Loan Secured 400001000 ✔✔✔✔ ✔

Greater Building Society 8.99 to 10.49 Nil 1yr to 7yr150.00Personal Loan Secured 1000005000 ✔✔✔✔ ✔

Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-TermDeposit <5yr 10000001000 ✔✔✔✘ ✔

Hume Building Society 12.00 Nil 1yr to 5yr100.00Secured-Vehicle to 5yrs 750001000 ✔✔✔✘ ✔

Hume Building Society 11.00 Nil 1yr to 5yr100.00Secured-New Veh <5yrs 1000001000 ✔✔✔✘ ✔

Hunter United Credit Un 9.50 to 18.00 $ 2.00 variable100.00Personal Loan Secured 25000No min ✔✔✔✔ ✔

Macarthur Credit Union 10.95 Nil variable50.00Personal Loan (Secured) No maxNo min ✔✔✔✘ ✔

Police & Nurses Cred S 10.99 $ 2.50 variable149.00Personal Loan Secured No max5000 ✔✔✔✔ ✔

Powerstate Credit Union 11.75 Nil variable120.00Personal Loan Var Sec No max2000 ✔✔✔✔ ✔

Warwick Credit Union 11.10 Nil variable100.00Personal Loan Secured No max10000 ✔✔✔✘ ✔

scale*: Application fee depends on loan amount

your guide to product excellence

Report Date: June 2009, (Rates as at June 24th, 2009)Page 3 of 3SECURED PERSONAL LOAN SUMMARY:

SUPERCEDED

How we get paid: www.canstar.com.au/images/legals/fsg.pdf

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YOUR GUIDE TO PRODUCT EXCELLENCE

What are the CANSTAR CANNEX personal loan star ratings? CANSTAR CANNEX personal loan star ratings are a sophisticated rating methodology, unique to CANSTAR CANNEX, which compare the dominant personal and car loan products in Australia and present the results in a simple, user-friendly format. Our rating methodology is transparent and extensive. The methodology compares all types of secured and unsecured personal and car loans in Australia and accounts for an array of characteristics such as;

Loan Purpose Pre-Approval Availability Security Requirements

Deposit Requirements Repayment Capabilities Channels of Availability

The results are reflected in a consumer-friendly 5-star concept. The star ratings from the CANSTAR CANNEX personal loan star ratings are described as follows: Outstanding Product Average Product

Excellent Product Satisfactory Product Strong Product

Only the top 75% of the personal loans examined actually receive a star rating between 1 and 5.

What are the categories used by CANSTAR CANNEX personal loan star ratings? CANSTAR CANNEX appreciates the clear distinction of personal loan users as two separate groups. One group of borrowers uses personal loans mainly to purchase cars while the other group uses personal loans to finance other interests such as debt consolidation or holidays. The latter group may either require a secured or an unsecured loan. In recognition of these differences, the CANSTAR CANNEX personal loan star ratings methodology has been modified to reflect the differences between these three groups. A snapshot of each category is provided below. The tables provide an explanation of each category as well as the relative importance of the cost and features components. There is a separate set of star ratings for each category. How does it work? How are the ‘stars’ calculated? Each loan reviewed for the CANSTAR CANNEX personal loan star ratings is awarded points for its comparative Cost and for the array of positive Features attached to the card. All products are assessed against these measures with the competitiveness of each product being highlighted by the star rating allocation after being compared to its peer products.

METHODOLOGY

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YOUR GUIDE TO PRODUCT EXCELLENCE 2

PRICING SCORE (C) + FEATURES SCORE (F) = TOTAL SCORE (T)

CAR LOAN

Unsecured PERSONAL

LOAN

Secured PERSONAL

LOAN

FEATURES WEIGHT

FEATURES WEIGHT

FEATURES WEIGHT

Descriptions

DESCRIPTION

LENDING TERMS 17.00% 16.00% 16.00% Min/max conditions, income/repayment ratio,

approval conditions, rate

REPAYMENT CAPABILITIES 17.00% 16.00% 16.00% Minimum repayments requirements, avenues,

repayments options

SECURITY REQUIREMENTS 3.00% 0.00% 3.00% Unsecured/ partial/ bill of sale/ lien over TD/ other

CHANNEL AVAILABILITY 7.00% 7.00% 6.00% Branch/ internet/ mobile lend/ broker/ phone

DOCUMENTATION REQUIRED 5.00% 6.00% 5.00%

Bank reference/ pay slip/ proof of residency/ previous lender ref/ tax return

PERSONAL LOAN FEES & CHARGES 6.00% 5.00% 5.00%

Initial fees/ ongoing fees/ penalty fees

LENDING AREAS 5.00% 5.00% 5.00% Lending states

SWITCHING FACILITY 6.00% 5.00% 5.00% Variable – fixed switch allowed/ fees

TURNAROUND TIMES 6.00% 5.00% 5.00% Standard approval turnaround

REDRAW FACILITY 7.00% 5.00% 5.00% Availability/ conditions/ fees

LOAN INSURANCE 6.00% 3.00% 3.00% Insurance required on purpose of loan/ Loan

insurance details

DEPOSIT REQUIREMENTS 6.00% 2.00% 2.00% 100% loan availability/ min-max deposit requirements/ rate variation for deposit

AGE GROUP RESTRICTIONS 3.00% 3.00% 3.00% Restricted to age groups/ specific age

breakdowns

STATEMENT OPTIONS 3.00% 3.00% 3.00% Frequency options/ online option

LOYALTY PROGRAMS 2.00% 2.00% 2.00% Loyalty program available/ linked rewards

program/ points per $1

PACKAGES 1.00% 2.00% 2.00% Discounts available/ associated companies

LOAN PURPOSE 0.00% 15.00% 14.00% Motorcycles/ new or used cars/ holidays/ debt

consolidation/ renovations etc. 100.00% 100.00% 100.00%

CANSTAR CANNEX personal loan star ratingsTM WEIGHTINGS COST (C) *)* FEATURES (F)** TOTAL (C+F)

Car Loan 70% 30% 100% Unsecured Personal Loan 70% 30% 100%

Secured Personal Loan 70% 30% 100% • Cost calculations consider current interest rates as well as ongoing fees associated with the loans

** Features calculations consider features/parameters, flexibility, terms and conditions

Pricing Score 70%

Feature Score 30%

Total Cost Includes interest cost and

ongoing cost

Features Includes 18 different categories

SUPERCEDED

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YOUR GUIDE TO PRODUCT EXCELLENCE 3

Costs (C)

CANSTAR CANNEX compares the current loan pricing data to calculate the COST (C) component of each product’s overall score. The current interest rate, upfront fees and ongoing fees are used to calculate the total amount repaid on each loan by the borrower for the loan scenario used for each category (scenarios below). Loan Scenarios –for each of the two loan categories

• Car Loan - $25,000 repaid over 5 years - to be eligible for this category, loans must be available for car purchase and be available for the loan amount and loan term used in the car loan scenario.

• Unsecured/Secured Personal Loan - $15,000 repaid over 3 years - to be eligible for this category, loans

must be available for debt consolidation and holidays and be available for the loan amount and loan term used in that personal loan scenario.

For those loans that gave a range of interest rates, the tiered rate for the scenario loan amount was used in the calculation. The average application fee of the loan group was substituted for those loans that had a tiered application fee.

Features (F)

• Each loan Feature (F) is allocated points. Points are awarded for positive loan traits such as less fees or greater flexibility. The total features score for each category of information (eg repayment capabilities) is ranked and weighted with each category contributing to the overall Features Score (F).

Weightings

The Costs (C) plus Features (F) point scores are indexed and totalled to provide the Total Index Points. Together they form the basis of the CANSTAR CANNEX personal loan star ratings.

• The Costs and Features weights are equal in each loan profile. The weights applied to each features sub-category is subtly adjusted to account for the differences between the two groups. The process considers each category separately and assigns weights representative of the relative importance of each group of features to each group (see previous table). For both the Car Loan and Personal Loan categories, the total calculated cost of a loan accounts for a maximum 70% of each loan’s total score and the features account for the remaining 30%.

The Costs (C) plus Features (F) point scores are indexed and totalled to provide the Total Index Points. Together they form the basis of the CANSTAR CANNEX personal loan star ratings.

How are the stars awarded? The total score received for each profile ranks the products. The stars are then awarded based on the distribution of the scores according to the following guidelines. As you can see, only the cards that obtain a score in the top 5% of the of the score distribution receive a 5 star rating and only the top 75% of the score range receive a star rating.

SUPERCEDED

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Page 23: OUT OF THE ASHES COMES SUPERCEDED€¦ · upcoming endof-financial-year sales with their - ‘never to be repeated’ bargains. The federal government has also weighed in with a tempting

YOUR GUIDE TO PRODUCT EXCELLENCE 4

How many products and financial institutions are analysed? In order to calculate the ratings, CANSTAR CANNEX analyses 526 Personal and Car Loans from 89 financial institutions in Australia. In addition, over 100 parts of a product are analysed which includes product parameters, flexibility and operating terms and conditions. How often are CANSTAR CANNEX personal loan star ratings re-rated? All ratings are fully recalulated every six months based on the latest features offered by each institution. CANSTAR CANNEX also monitors rate changes on an ongoing basis.

Does CANSTAR CANNEX rate other product areas?

CANSTAR CANNEX researches, compares and rates the suite of banking and insurance products listed below. These star ratings use similar methodologies to guarantee quality, consistency and transparency. Results are freely available to consumers who use the star ratings as a guide to product excellence. The use of similar star ratings logos also builds consumer recognition of quality products across all categories. Please access the CANSTAR CANNEX website at www.canstarcannex.com.au if you would like to view the latest star ratings reports of interest.

Agribusiness

Business banking Car insurance

Credit cards Deposit accounts Health insurance Home & Contents Life Insurance Low-doc home loans Margin lending Mortgages Package banking Personal loans Reward programs

COPYRIGHT © CANSTAR CANNEX Pty Ltd ABN 21 053 646 165, 2007. The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR CANNEX or not, unless with prior written permission from CANSTAR CANNEX, which if provided, may be provided on conditions. DISCLAIMER To the extent that any CANSTAR CANNEX data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR CANNEX Pty Ltd ABN 21 053 646 165 AFSL 312804 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR CANNEX recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Product Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR CANNEX acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR CANNEX’s FSG for more information at www.canstarcannex.com.au.

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How we get paid: www.canstar.com.au/images/legals/fsg.pdf