our global team – transforming people and businesses, like no other
TRANSCRIPT
Our Global Team – transforming people and businesses, like no other
In a world of coaches and trainers and business schools that are hard to differentiate, here is this multi-award winning boutique consultancy.
Where the consultants are the elders and leaders of the industry, with over 20 years’ top-end experience.
Where the team leaders have the highest accreditations and qualifications.
Where their clients are happy to give named, titled testimonials.
Our team
The quality of our people is our USPWe have the leaders and ambassadors of the industry on our team – including past-founding Presidents of the professional associations. We have written over 120 peer reviewed journal articles between us, had over 50 books on leadership, development and coaching published by large publishers and many Chapter Presidents around the world of the ICF. We have the Head of the Navy, the Head of the SAS, Generals, Fellow Chartered Psychologists, Certified Management Consultants, Certified Counsellors and senior executives from corporate life.
Our recruitment process is resoundingly rigorousWe assess and develop against the values of the business and the core competencies of our industry. We gather and triangulate evidence on prospective associates and only the best are invited into the virtual assessment centre.
All of those who pass are good, very good. We don’t recruit to fill gaps, we only recruit against our very high standards. We don’t have a single coach or consultant or speaker or actor who is merely at base-level competence.
Our commitment to Continuous Professional Development is unparalledTwice a month, associates invest two hours in a whole-company discussion on leading edge thought and in pods of six people, one from each region, in more intimate forums. In those forums we engage in the kind of CPD (continuous professional development) that is just not seen in any other business. We run a coaching session and receive candid and constructive feedback from each other – so we gain a true understanding of how we land on people from different cultures. We build our ongoing capability like this and we, through time, build the trust, respect and openness needed to work together collaboratively. It means the client can ‘pick a pod’ to run a global leadership development and that pod will know and trust one another and be truly diverse.
Are we value? AbsolutelyOur ROI is way beyond figures of our competitors.
HUMAN SYSTEMS HAS ALWAYS AND ONLY RECRUITED PEOPLE WHO FIRSTLY MEET THE CRITERIA OF
OUR VALUES OF C.A.R.E. – CREATIVE, ACCESSIBLE (LEADING-EDGE KNOWLEDGE AND MAKES THEIR
KNOWLEDGE ACCESSIBLE TO ANY AUDIENCE), RESULTS ORIENTED (WE DON’T THINK IT IS GOOD
UNTIL IT HAS LANDED WELL AND PRODUCED THE RESULTS NEEDED) AND ENABLING (WHAT WE DO
DOESN’T ONLY WORK, IT HELPS PEOPLE FEEL GOOD ABOUT THEMSELVES AND OTHERS AS IT WORKS)
Our locations Our languagesWe have trained, qualified, accredited executive coaches and workshop facilitators in:London, Hong Kong, Tokyo, Singapore and Frankfurt.
New Delhi, Bangalore, Pune, Mumbai, Hyderabad, Chennai, Shanghai, Beijing, Gurgaon, Bang, Chengdu, Guanzhou, Tianjin, Taipei, Ho Chin Minh, Kuala Lumpur, Jakarta, Bandung, Selangor, Moscow, Rio de Janeiro, Sao Paulo, Caracas, Istanbul, Lagos, Kampala, Dar Es Salaam, Cape Town, Johannesburg, Buenos Aires, Panama City, Bogota, Mexico City and Santiago.
Amsterdam, Copenhagen, The Hague, Luxemburg, Paris, Munich, Berlin, Los Angeles, Phoenix, Philadelphia, Boston, Connecticut, Georgia, Osaka, Auckland, Brisbane, Adelaide, Sydney, Toronto, Vancouver, Madrid, Rome, Milan, Helsinki, Oslo and Copenhagen.
We have trained, qualified, accredited executive coaches and workshop leaders who are fluent in the following languages:English, French, German, Italian, Dutch, Spanish, Portuguese, Catalan, Russian, Japanese, Chinese (Toisan, Cantonese, Mandarin), Serbian, Polish, Norwegian, Swedish, Danish, Bengali, Hindi, Tamil, Bahasa Indonesian, Afrikaans and Hebrew.
Deborah
UNIT
ED K
INGD
OM
CHARTERED PSYCHOLOGIST AND REGISTERED COACHING PSYCHOLOGIST
Deborah is an ambassador of the industry and MD of Human Systems. She is a Chartered Psychologist, Chartered Scientist, Accredited Coach (with both the Association of Coaching and the Association of Professional Executive Coaches), Fellow of the British Psychological Society, Fellow of the CPID, Fellow Chartered Manager, Master NLP, Fellow of the Royal Society of Arts and Fellow of the Royal Society of Medicine.
She is author of three leadership books published by the BBC and Random House and published in eight languages.
She is the creator of the programmes, lead presenter and head coach. Her projects include the Emerging Leaders Directors Programme for KPMG, EMEA, which won the Gold Award for all training and development; a culture change programme for Whitbread (that won the CIPD National Millennium Training Award); training 3,000 engineers at BAE Systems to be world class coaches; creating and running the Assessment and Development centres and subsequent culture change programmes for the BBC, Whitbread and Marriott.
Other notable projects have been with Gissings Actuaries, Blackwells, Weatherford, British Airways, David Lloyd Leisure, British Airways, AMP, PwC, IBM, Barclays and Diageo. Deborah has worked in Ireland, Russia, Denmark, Singapore, Hong Kong, USA and Japan.
“Working with Deborah is inspirational – she fizzes with enthusiasm and creativity. She has penetrating insight and if it is real change you are after she won’t let you off the hook.” Steve Wood, Client Managing Director – Aviva plc. IBM
“When it comes to personal coaching I was a somewhat reticent volunteer but the reality changed my view. What Deborah offered was a disarmingly convivial approach, but underpinned by a wholly professional methodology and the self analysis that results is liberating.” General Sir Nick Houghton, GCB, CBE, ADC, Chief of Defence
Eliot
UNIT
ED K
INGD
OM
QUALIFIED COACH AND HEAD OF GLOBAL HIGH POTENTIAL YOUNG TALENT COACHING
Eliot is Executive Assistant to Deborah and as such is protégé to the MD. She is already an accredited coach with the ILM (level 5). At Oundle her assessment puther in the top quartile for intelligence and she obtained A’s and A*’s in her A Levels at Oundle. She is now a trainee psychologist at the University of Manchester.
Eliot has worked in London and NY, and has a certificate in coaching (Level 5) from the Institute of Coaching and Management.
“Eliot was effective at asking probing questions that made me go back and think about why I am not being out there, she made me challenge myself. My stake holders have noticed that I am now more confident when dealing with senior leaders, I contribute to the meetings and have taken up a number of projects that will enable me to network more with my colleagues in the business. Eliot has a relaxed style that enables the coachee to open up.” Jessica Johnson (Ireland) – Diageo graduates fast-track intakes
“The mindset shift that I experienced during and after our coaching helped me gain more confidence in myself.” Meghan Kirkland (China) – Diageo graduates fast-track intakes
“It was very relaxed and felt informal. I felt it was a very trusting environment and that I could say anything wanted to and I was not being judged. This allowed me to really open up and realise things about myself I had never before.” Karimi Kiogora (Kenya) – Diageo graduates fast-track intakes
“I have known Eliot for 8+ months in the capacity of a mentor and a coach. It has been an absolute pleasure working with her. She is very diligent and professional and always comes prepared for our sessions. She has a bubbly personality and always has a smile on her face, which makes it very easy to work with her. She has always made me feel very comfortable and I have felt like I have known her all my life, even though I have know her for less than one year. I have grown tremendously from my work with Eliot. In addition to her coaching skills, she has the ability to make you think about things you ordinarily would not think about and has given me a new vision on how to deal with certain situations, people and also managing people. Through her sessions, I have been given the opportunity for extremely valuable information that I will use along my career and cherish forever. I would highly recommend Eliot for any role or position, as she would be an asset to any firm.” Kim Macris, VP Barclays, New York
UNIT
ED K
INGD
OM
AlisonACCREDITED COACH ANDSUPERVISOR OF COACHES
She has an MSc in Change Agent Skills and Strategies, and is a Master Practitioner in NLP. During 2006 she completed her diploma in Supervision at the Metanoia Institute, London. She is an active member of the European Mentoring & Coaching Council, on both the Conference and Ethics Committees. For this latter work, she co-facilitates their Ethical Awareness Workshops.
Alison has EMCC European Individual Accreditation, at Master Practitioner level. Alison is an accredited coach with the Association for Coaching. She is an associate member of the Chartered Institute of Personnel & Development and the British Psychological Society, and actively participates in their Special Group in Coaching Psychology.
Alison works in Australia, Asia and Europe.
“Alison is exemplary in her professionalism. She is very skilful and at the same time good fun to work with. She asks probing questions that make you stop and think and does so in a style that is natural. If you want it and ask for it, she gives advice and that advice is invaluable.” Director – Investment Bank
UNIT
ED K
INGD
OM
Alyse
Alyse is a highly trained and accredited executive coach who brings credibility, commercial edge and psychological depth to her work with senior executives, boards and talented individuals. She has a Diploma in Gestalt Coaching and is a qualified Time to Think Coach and consultant. Furthermore, she is a Certified Professional Executive Coach with the Academy of Executive Coaching and is on the faculty of the Diploma in Advanced Executive Coaching. She is also qualified to use psychometrics MBTI Step I and II, Firo B, Strengthscope, Hogans, and is currently undertaking accreditation in the Resilience Engine. Alyse has over 25 years’ corporate experience including leadership roles in marketing, talent management and HR. She is fluent in French and German as well as English. Described as an inspiring speaker and workshop leader, she brings her fresh thinking, coaching and acting skills to the fore in creating compelling conferences and events.
Her clients include Barclays, Intel, BP Castrol, Moody’s, Standard Chartered Bank, BAE Systems, KPMG, Club Med, Barry Callebaut, FMCTI, Zurich Financial Services, Visa Europe, Clifford Chance LLP and International Women of Excellence . She has worked in the UK, France, Germany, Switzerland, Austria, Spain, Ireland, Denmark, the USA, India, Malaysia, South Africa, the Netherlands, the Czech Republic, Singapore and Hong Kong.
“Alyse is an excellent coach. I could trust her and felt very comfortable talking to her. In our work together she challenged me to think more deeply – about me, my motivations, the issues holding me back and the ways in which I can address them. She then helped me to formulate more clearly thought out strategies. The impact was to make me a much better leader and ready to step up to the next level. I thoroughly recommend her as an executive coach.” Director – Investment Bank
ACCREDITED COACH WITH AOEC AND ICF (PCC STATUS). INSPIRING WORKSHOP LEADER
UNIT
ED K
INGD
OM
AvrilA SPECIALIST COACH – IN IMPACT
A former actress with the Royal Shakespeare Company, a newsreader for the BBC and coach/keynote speaker for 10 years.
Avril’s expertise include success coaching, conflict resolution, leadership, change, facilitation skills, voice work, body language, credibility and confidence building, personal presence, presentation skills, relaxation and stress management, listening, constructive feedback, how to be influential, create gravitas, be memorable and more inspirational.
She has a Master Practitioner Certificate in NLP and is certified and accredited by the Enneagram Institute.
Her client base includes Rolls Royce, E-on, Premier Foods, Marks and Spencer, BMW, Virgin, DLA Piper, BAE Systems and Barclays.
“Avril knows how to ask the right questions to help you think through issues for yourself. She provides guidance when needed and was excellent at being able to relate to the subjects we discussed. It didn’t seem to matter whether it was a highly technical issue or a complex relationship, she would quickly navigate the discussion to the heart of the matter.” Director – Investment Bank
UNIT
ED K
INGD
OM
PatsySPECIAL IMPACT AND VOICE COACH
Patsy has coached 14 Academy Award Winners and many BAFTA award winners including Dame Helen Mirren, Dame Judi Dench, Tom Cruise and Jude Law. Patsy is a brilliant impact and presence coach and speaker. Patsy is a stunning diagnostician – she will analyse what you need and set you a few simple, potent, exercises that will turn around your communication impact. She has been at the National Theatre as voice coach for 16 years and at the famous Guildhall School of Music and Drama for 26 years. She was for years ‘in residence’ with the Royal Shakespeare company as the head coach. She has also worked extensively with many of the great world theatres including Complicite, Comedie-Francaise and the Moscow Art Theatre.
Under her pragmatic guidance, she can help people find their voice, their power and their impact. Her three books, Presence, Power and The Right To Speak, cover her proprietary work. Patsy has several DVDs and two new books about to be published.
She joins the team at Human Systems to work with senior executives because she understands the potential power they hold and the importance that they get it right.
Patsy has a team of specialist coaches under her, trained in her methods.
“It has been a pleasure to work with Patsy, despite her being a hard task master and delivering tough messages. Patsy is funny, diverse, efficient and interesting.” Chief Treasurer – Investment Bank
UNIT
ED K
INGD
OM
Ben
Ben focuses on the learnings out of positive psychology, wellbeing and performance.
He learned his skill and art largely from working with Dr. Holden and Graham Alexander with whom he has co-written six books including Supercoaching – a guide to the philosophy, methodology and application of coaching.
His clients include BAE Systems, Cadbury Schweppes, Royal Mail, IHG, Shell and Sky.
“Working with Ben as a coach has led to very tangible results in my work life. I’ve worked with a number of coaches in the past and the experiences have been good but lacked hardcore results. Ben makes it real. He’s very skilful at repositioning the question or encouraging you to think of things in a different way. His techniques are creative and fun and almost catch you off guard, which is exactly what is needed for meaning coaching sessions. At the end of the session, you realize that the answer was there the whole time and that Ben’s artful facilitation brought it to the surface. While it’s been almost an entire year since we’ve worked together, our work still remains fresh in my mind, as Ben has had a lasting impact.” Director – Investment Bank
COACH, AUTHOR, WORKSHOP LEADERAND KEYNOTE SPEAKER
UNIT
ED K
INGD
OM
Professor David Clutterbuck
David co-founded the European Mentoring and Coaching Council – the co-ordinating body for professional practice in this area in Europe.
His PhD is on a longitudinal and cross-sectional study of the dynamics of Mentoring relationships from Kings College, London University.
His honours include: coaching at Work’s Mentor of the Year (2011), short-listed several times in HR magazine’s HR ‘Most Influential’, including 2011 No. 2 in Sunday Independent’s list of Top 10 Coaches.
He is a Fellow of the Chartered Institute of Personnel and Development, and a Fellow of the Royal Society.
David has run workshops in France, Belgium, Holland, Germany, Switzerland, Ireland, Sweden, Norway, Russia, Czech Republic, South Africa, Kuwait, Qatar, Brunei, India and USA.
“I can categorically say that David Clutterbuck made a positive difference to my life and to the life of my mentor, Lord Crisp, then CEO of the NHS and Permanent Secretary.” Former client
COACH, MENTOR, TRAINER OF COACHES AND AUTHOR OF 20 BOOKS ON COACHING
UNIT
ED K
INGD
OM
Graeme
Graeme is the former Director of the UK Special Forces. His operational experience as the former SAS Commander is matched by his education at the Higher Command and Royal College of Defence Studies where he went on to train and inspired the next generation of leaders.
He was Deputy Commanding General of the Multi-National Force-Iraq commanding 162,000 uniformed personnel. Lamb stepped down as Commander of the Field Army (75,000) in 2009 and has returned to Afghanistan at the direct request of General David Petraeus and General Stanley McChrystal, of the US Army, to persuade insurgents to give up their arms.
Lamb’s ‘strategic engagement initiative’ in Iraq required “patience, subtlety, and a willingness to accept that Iraqis’ own proclivities to drive much of the war’s outcome”, and led to the clear piece of success in this war.
General Sir Graeme Lamb now lectures on leadership at Yale.
“He is very charismatic and has a different take on the fast moving problems we face therefore we were able to disassemble our problem, look at it and analyse it differently and then reassemble a solution.” A learning group – Investment Bank
GENERAL SIR GRAEME LAMB KBE, CMG, DSO
UNIT
ED K
INGD
OM
Alan
Former First Sea Lord and Chief of Defence Intelligence, mentor and keynote speaker.
Alan was Parliamentary Under Secretary of State for Security and Counter Terrorism within the Home Office and the 2012 Olympic Security Strategy; the National Security Strategy; and the Cyber Security Strategy. As Chair of the National Security Forum he also provides advice direct to the Prime Minister on behalf of a panel of independent experts.
Recent papers have included high profile and strategically important topics, such as security implications of the economic downturn.
He is Chancellor of Southampton Solent University and Naval trustee of the Imperial War Museum.
“Well Lord West was worth the trip alone. He was OUTSTANDING. His stories are so illustrative of great leadership.”
“I found Lord West inspiring. He connected with the group emotionally and his content was gold dust.”
“He was excellent – authoritative and specific in his advice.”
“Easily the best speaker I’ve ever heard. His passionate and sincere approach and the way he gives of himself in the presentation isn’t what you expect from someone of his stature and experience.” Various delegates (Lord West generally gets 10/10 with all delegates)
ADMIRAL THE LORD WESTGCB, DSC, PC
UNIT
ED K
INGD
OM
Janet
Janet has worked for nearly 30 years as a psychologist, researcher, broadcaster, author of five books and consultant practitioner.
She is a New Yorker who has worked mostly in the UK and NY. She has coached top executives in corporations, government and health. She trained with one of the founders of positive psychology (M. Cszentimihalyi) and is herself a thought leader in ‘super relationships’ – she has isolated the factors within relationships that predict their sustainability and satisfaction.
Janet worked as a researcher and lecturer at the University of Oxford (2 years), Cambridge (12 years) and latterly Exeter. She is Chartered and a UKCP registered psychotherapist. As a clinician she is able to work with deeper blocks than most coaches.
She is author of many books on relationships.
“Janet had a stunning ability to accurately identify all the learning group’s needs and to tailor her work individually. She affected me in a profound way – my motivation, my ability to deal with the global team issues and my ability to use my time well.” A KPMG Director on the Emerging Leader programme
PROFESSOR OF PSYCHOLOGY, PSYCHOTHERAPIST AND FACILITATOR MA PHD (UNIVERSITY OF CHICAGO), DIP FAMILY THERAPY (NORTHWESTERN UNIVERSITY MEDICAL SCHOOL), C PSYCHOL (BPS), UKCP (AFT) REGISTERED PSYCHOTHERAPIST
John M
UNIT
ED K
INGD
OM
John worked with professional service firms and so now coaches to partners, senior executives and board members who are facing challenges and change in the business world. He is an experienced facilitator across a wide range of workshop and meeting situations.
John uses the Myers Briggs Type Indicator and the Team Management Index as tools in his coaching work. He is also trained in Neuro Linguistic Programming and coaching skills, and familiar with FIRO-B and 16PF.
His current clients include accounting/consultancy firms, AIB, Biogen, BP, BAE Systems, Castrol, EADS Astrium, Freshfields, Gartmore, GiroVend, Harris Corporation, SAIC, Cambridge Consultants, Baker & McKenzie, Ernst & Young, IBM, MoD, Nokia and Nissan.
John has worked in The States, UK, most of Europe, India and China.
“It’s my pleasure to recommend John Moss as an Executive Coach, having worked with me for much of the last 10 years. John brings a wealth of practical hands on experience to his coaching – both as a business leader and as a change agent across many companies. He has a polished mix of drawing the client out through coaching and having a wealth of available solutions if the client needs more mentoring advice. He has a calm supportive style and makes an effort to always be available when-ever you need him.” Andy Start, President, Inmarsat plc
FORMER PROFESSIONAL SERVICE FIRM DIRECTOR, NOW COACH
UNIT
ED K
INGD
OM
Janis
Janis is a founder member of the Association of Business Psychologists, a coach and NLP Master. She has specialised in the design and implementation of tailor made assessment and development processes, including competency profiling and the design of assessment and development centres. Janis has worked on more than 50 Assessment and Development Centres. She is also an experienced trainer and executive coach.
Janis is qualified to administer, interpret and give feedback on a wide range of Level B instruments including Hogan (HPI, HDS and MVPI), KAI, MBTI Steps 1 and 2, 16PF5, OPQ32, CPP, FIRO B, F and S, NEO, Emotional Intelligence Questionnaire, to name a few.
Janis has worked around the world, lately in Iraq and Abu Dhabi.
“Janis works in a calm, professional manner which resonated very well with all the participants. Consequently, I believe that the participants were very honest and forthcoming with their responses. She has the ability to relate quickly to the participants while simultaneously unearthing the necessary information.” Catherine Woods – AIB Director
CHARTERED PSYCHOLOGIST AND NLP CERTIFIED COACH
UNIT
ED K
INGD
OM
JeffersonBUSINESS EXECUTIVE TURNED COACH
Jefferson enjoyed a successful 23-year career in the pharmaceutical industry. Since 2004, he has been delivering Executive Performance Coaching internationally at senior levels – Chairman, CEO, Managing Director, Vice President and Director functions – across all business sectors.
Jefferson is a fully accredited affiliate at the Centre for Leadership Studies, University of Exeter, UK, and is accredited for a variety of diagnostic and profiling tools.
His clients include Barclays, Colt, Arup, easyjet, GlaxoSmithKline.
“Jefferson has been an enormous help to our business. He has helped transform our senior management team within one of our largest divisions, from a group of under-performing individuals into the highest performing leadership team within our organisation. Without Jefferson’s help we would not be we are today as a business, and I am extremely grateful for all his help.” James Lloyd-Townshend, Managing Director – Hays
UNIT
ED K
INGD
OM
Jon DCOACH, ACTOR AND SCRIPT WRITER
Jon has worked with Human Systems for over 20 years and always receives stellar responses.
He has worked all over Europe. His role changes from writing the ‘forum theatre’ scripts, to performing, managing the actors and working alongside our coaching team as a bona fide coach in his own right. He is a specialist, of course, in impact and communication.
His clients include BAE Systems, Whitbread, Barclays, DLA Piper, Mills and Reeve, The Crown Prosecution, The Inner Temple, BDO Stoy Hayward, KPMG, Old Mutual, Deutsche Bank and The Football Association.
“He acted exactly like my manager and then paused to discuss how I was feeling, what I was thinking and how my manager might be thinking and feeling. This insightful session changed the way I then approached my manager – forever. Our relationship is now excellent and I put it down to Jon’s coaching.” Rob McClelland, Financial Controller – ASDA
UNIT
ED K
INGD
OM
Richard BHEAD OF THE ACTORS AND COACH
Richard is a classically trained actor and has worked extensively in theatre, television and film.
He has been with Human Systems for over 20 years. He is our impact specialist coach. He also writes the scripts for forum theatre in trainings and manages the team of actors. He is also a working actor and prolific voice-over artist.
In the Corporate training arena, his work has included team building workshops with Shell in Amsterdam, leadership development with KPMG in Barcelona and Berlin, interview and feedback technique with American Express, management development with Herbert Smith and HSBC, influencing skills with Orange, diversity with JPMorgan and an extensive coaching programme with BAE Systems, which also took him to Washington DC.
“Richard leads a troupe of actors that are simply superb. Course after course they deliver impeccably. People come out of role plays saying “I know that person, he is at our X site”. They are not only acutely accurate, they improvise with astonishing agility and were very fair to people in their feedback. Inspiring and engaging.” BAE Systems Chief Engineer
UNIT
ED K
INGD
OM
LauraPSYCHOLOGIST AND COACH
Laura is very skilled as a facilitator as well as a coach. She focuses on improving the well-being and self awareness of individuals, the relationships between people and the behaviours that meet the goals of the organisation and achieve bottom line. She is adept at group work, be it team building or team coaching.
Her skill extends to very adroitly and elegantly managing constructive dialogue on challenging issues.
She has worked as Programme Director for a large-scale organisational culture change programme and has done extensive consulting in both the US and UK.
She is both a Master NLP and Accredited Time to Think Consultant.
“I have been working with Laura for a few years and have always valued her input. For me she goes well beyond coaching and contributes her experiences in an engaging and stimulating way which helps me develop my thoughts, my ways of working and my actions.” Heather Bewers, Director of Innovation – KPMG LLP
“I worked with Laura between August 2010 and April 2011 as a participant on HSBC’s Next Generation Development Programme, a course that draws participants from the 87 countries where HSBC has presence. Laura’s role was as a group leader, facilitator and coach, playing each of these roles to tremendous effect. Our sessions were instructive and motivating Laura is very perceptive, reads people and situations very well and has the ability to translate this into relevant insight.” Colin Harrison, UAE Insurance – HSBC Bank Middle East
UNIT
ED K
INGD
OM
Michele
Michele has been involved in the design and delivery of development centres for 20 years, for director, senior manager, and middle manager level.
Her role in development centres includes developing bespoke competence frameworks with the client team, designing of valid and reliable development centre activities, training/briefing/coaching new observers and observing, coaching, and following-up with participants.
Previously, she worked as an HR Director for a large organisation in London. Michele has undertaken some overseas-based work in Germany, Gibraltar, the USA, France and Ireland. Her recent clients have included KPMG, Argiva, Johnson & Johnson, Janssen-Cilag and Powell Gilbert LLP.
“Michele has a very engaging and supportive style of facilitation which enables her to build credibility and commitment with groups quickly and effectively. She demonstrates a high level of knowledge and understanding around her subject matter and has consistently received positive feedback from delegates attending her workshops.” John Druce, Learning and Development Manager – Arqiva
PSYCHOLOGIST, PROFESSIONAL MENTOR, EXPERT IN ASSESSMENT CENTRES
UNIT
ED K
INGD
OM
NeilCOMMUNICATIONS COACH
Neil is an improvisation expert.
He studied Economics, Social and Political Sciences and was President of the Cambridge Footlights, directing their pantomime and revue and touring the UK and Australia. He’s done three double-acts: with Mike Myers, with Nick Hancock and with Tony Hawks. Since 1985 he has improvised sketches and stories with the Comedy Store Players, of which he is a founder member. Neil starred with Eddie Izzard in the West End.
On television, Neil’s numerous appearances include Whose Line is it Anyway, Alas Smith & Jones, Saturday Live and Paul Merton: The Series. He is a regular performer on Bits from Last Week’s Radio, co-wrote and starred in FAB TV and has appeared on Just a Minute, The News Quiz, Quote… Unquote and I’m Sorry I Haven’t a Clue.
Neil is currently doing a Diploma in Coaching with Ashridge.
“The very important aspect of positive messaging is brought to life with Neil. He makes the work fun and that relaxes people, drops their defences and allows them to learn more quickly. He brought fun and humour and energy.” Director – KPMG
UNIT
ED K
INGD
OM
Nick
Nick’s last role was as New Business Director of the international advertising agency TBWA.
He is now a coach, having been trained at the Academy of Executive Coaching Diploma in Advanced Executive Coaching and has since had 1,000 hours of coaching. His clients have been in BP, Ford, Lexus, Deloitte’s, Standard Chartered Bank and PwC.
For Deloitte’s he has worked on leadership programmes run in Russian and English for partner track Senior Managers of 20 nationalities.
“It is a pleasure to offer a testimonial on behalf of Nick Kitchen. Nick has been supporting us through a very complex and challenging period of change. The parameters of that change are ill defined and shift constantly and Nick has provided the highest quality support to that process and continues to do so. He has quickly grasped the business and is supporting have a diverse range of skills and aptitudes, but all have benefited from his individual coaching.” Mark Taylor, Director of Schools – Cambridge Education
FORMER MANAGER IN ADVERTISING TURNED COACH
UNIT
ED K
INGD
OM
Nigel
Nigel has worked in Europe and America, Asia and Africa, as a coach and as a facilitator. He also creates content.
He has set up and run businesses and charities and led World Bank funded projects in Africa and Asia. He is a fully-accredited member of the Centre for Leadership Studies, part of the University of Exeter, where he occasionally lectures.
He is also a Master Practitioner in NLP.
“His extraordinary enthusiasm belies a shrew ability to read people. His focus on positive thinking invariably ensures that any communication with him leaves one feeling more focussed and energised.” Marc Zundel – BK Cornerstone Ltd.
“Nigel is an exceptional coach, with the ability to install the utmost confidence, happiness, and motivation into the hearts and minds of the toughest clients. His experience shines through in his professional yet refreshingly casual approach and his methods are simple yet very effective.” Max Richardson – Thoburns
MASTER NLP COACH AND FACILITATOR
UNIT
ED K
INGD
OM
Pauline
Pauline’s career as a business psychologist and coach spans 18 years in consultancy, at Ashridge, YSC Ltd. and since 2007 as an associate of Human Systems.
Pauline has substantial international experience in Africa, Lebanon, the Philippines, Germany, Italy and Australia. She has undertaken assignments for Cadbury Schweppes, Diageo and Barclays Bank in the realms of coaching, leadership development and individual assessment of senior executives.
As well as FMCG and financial services, Pauline has worked with retail, telecoms, construction, professional practice and consultancy. Pauline is a founding principal member (and was the first vice chair) of the Association of Business Psychologists, and has contributed sessions to several of their conferences. She holds the Henley Certificate in Facilitation and has presented to their facilitation forum and partnership community.
“Pauline is a great listener who offered me some excellent new ideas around remote relationship management, as well as some very good ideas on improving my presence and impact.” Director – Investment Bank
BUSINESS PSYCHOLOGIST AND COACH
UNIT
ED K
INGD
OM
Richard S
Richard had a career as a producer of heavy-weight TV presenters, directed a Hollywood western, wrote for Disney and the BBC, and won 15 international film awards. Richard is on the senior coaching panels of the BBC, Discovery Networks, YSC and the British Red Cross, Cap Gemini, Innocent, The Cabinet Office, Home Office, DEFRA, BIS, Samaritans and Royal Sun Alliance at chairman, board, CEO, senior manager and fast-track level.
He trains accredited coaches for the Academy of Executive Coaching and is part of the faculty on the leadership programme globally for McKinsey and Sir Martin Sorrell’s WPP group of companies.
Richard has run workshops in Chicago, Beijing, Munich, Austria, Poland, Switzerland, Geneva, Shanghai, Mumbai, Delhi, Bangalore, Warsaw, New York plus Long Island and Connecticut, San Francisco, LA (lived there too), Florida, Chicago and Texas.
“I found the coaching very useful. Richard was a good listener. His calm and nondirective style worked well. He enabled me to come up with a number of helpful, practical solutions.” A senior parliamentary lawyer
FORMER TV PRODUCER TURNED ACCREDITED COACH
UNIT
ED K
INGD
OM
Robert
His clients include Virgin Media, Rolls Royce, Accenture, Unilever, Sony and DOVE.
He has worked as an associate of Human Systems for over eight years on projects with BAE Systems and KPMG.
He has written over a dozen books, including the highly successful Happiness NOW!, Shift Happens! and Success Intelligence. He has appeared on Oprah several times, Richard & Judy, BBC’s Newsnight and Radio 4’s All in the Mind.
He is a much loved keynote speaker often used to open or close conferences. He has presented in over 25 countries, delivering keynotes to Coca-Cola, KPMG, The Leadership Trust, JP Morgan, Merrill Lynch, The Football Association and Comic Relief. He has shared the stage with Tom Peters, Ken Blanchard and Deepak Chopra.
“I keep thinking back to Robert’s comments – now months later.”
“He often hit the nail on the head and his delivery is memorable.”
“He has a brilliant mind and it was a pleasure to be party to his knowledge and education first-hand.” Various delegates (Robert is another of our speakers who generally gets 9/10 or 10/10 with everyone)
COACH, AUTHOR AND KEYNOTE SPEAKER
UNIT
ED K
INGD
OM
Ros
A Chartered Psychologist and coach in international corporate settings for over 20 years with Human Systems, Ros has a broad range of skills having led and been part of multidisciplined and multicultural teams training executives in leadership development and assessment in AC/DCs (Assessment and Development Centres). Ros had a corporate career herself and headed up BT’s global psychologists.
Ros completed her first degree at the University of Kent and obtained her MSc and PhD in Occupational Psychology at the University of Hertfordshire. She is a member of the British Psychological Society, the Association of Business Psychologists, the European Mentoring & Coaching Council, and the Special Group in Coaching Psychology.
Her clients include Whitbread, Marriott, Barclays, KPMG, BT and GlaxoSmithKline.
“Ros is very approachable and humble. Behind this, she is a master of her craft.” Head of Training & Development – GlaxoSmithKline
CHARTERED PSYCHOLOGIST AND COACH
UNIT
ED K
INGD
OM
Sandra
Sandra was a career psychologist, culminating in a role as Head of Global Talent Development at PA Consulting.
She has run over 200 Assessment and Development Centres in roles of designer, trainer of assessors, assessor, chair and coach. She is a NLP practitioner and coach. She is a psychometrician and was a founder member of the BPS Special Interest Group in Coaching.
Sandra has run development centres for KPMG, BAE Systems, Morgan Stanley, and Barclays in London, Budapest, Romania, Moscow, Frankfurt, Stockholm, Delhi, Mumbai, Amsterdam, Shanghai and Bangkok.
“Excellent. She was very positive and kept me interested the whole time, which is unusual for me in a training session! The MBTI sessions were very good, as they were interactive and it wasn’t just a lecture. She personalised the content and it felt that she got to know our individual personalities and was genuinely interested in our development.” Senior Manager – KPMG Offshore Group
CHARTERED PSYCHOLOGIST AND NLP COACH
UNIT
ED K
INGD
OM
Simon
Simon works people through transitions – he will teach you how to use your breath to calm yourself, clear your head and support your voice.
Simon has been teaching yoga for 22 years. He was the original director and co-founder of London’s Triyoga. Having attended university in London, Simon first worked within the music industry, initially as an artists’ agent and later in the creative field of A&R (Artistes & Repertoire) for record companies (RCA, Virgin), eventually moving to New York as Vice President of A&R for RCA America. He went on to study psychology, deep-tissue bodywork, the Course in Miracles with Marianne Williamson, Chi Kung and eventually yoga, which was the practice that became the focus of his study and experience ever since.
Simon originally trained as a teacher and yoga therapist under the guidance of Dr. Larry Payne at Samata International in Los Angeles. He works with movement and mindfulness practices so that you develop clarity, creativity and confidence, cultivating new insight and becoming a source of sustained inspiration for yourself and those you lead.
Simon is a Patron to The Hope Foundation.
“Simon holds the audience expertly. His knowledge is deep and he is a warm and firm coach – able to quickly see what you need and then lead you.” Former client
YOGA GURU, MINDFULNESS EXPERT AND COACH
UNIT
ED K
INGD
OM
Tracy
Following her psychology education, Tracy became certified as a coach with Henley and then did a Postgraduate Certificate in Coaching Supervision with Oxford Brookes University. She has further training in Cognitive Behavioural Coaching, NLP techniques, MBTI and FIRO-B.
Tracy worked in British Telecom on assessment and development for six years. She then worked at Chase Manhattan Bank as Head of Graduate Selection and Development for Europe for two years and for the last 15 years has been a consultant. Tracy has coached partners and directors from KPMG, the NHS and the International Hotel Group. She is a co-tutor on Henley Business School’s Coaching Certificate and a Coaching Supervisor on the Henley Masters in Coaching and Behavioural Change.
Tracy has run leadership development programmes for KPMG (200 partners); Liverpool Victoria (250 senior managers and directors) the Natural Environment Research Council, Fujitsu, British Telecom, ABN Amro (UK, Holland and Hong Kong) and Guinness.
“Tracy is an excellent Executive coach. She’s smart, professional, supportive, and insightful and has helped me develop my leadership capabilities for the last 10 years.” Laura Frith, Vice President, Global Resourcing and HR for EMEA – Intercontinental Hotels Group
CHARTERED PSYCHOLOGIST, ACCREDITED COACH AND SUPERVISOR
UNIT
ED K
INGD
OM
David R
David is a world expert on ethics.
A former Rhodes Scholar, he has held academic positions at both the University of Oxford and the Carnegie Council in New York, he has for the last ten years provided ethics training and leadership development for the UK Armed Forces and the US Army.
David was a consultant with the Boston Consulting Group in London and he works with Human Systems as a facilitator and ethics mentor.
The World Economic Forum recently inducted him as a ‘Young Global Leader’, recognising his role as one of the world’s foremost thought leaders under 40.
A WORLD EXPERT ON ETHICS AND FORMER RHODES SCHOLAR
UNIT
ED K
INGD
OM
Sue W
A 25 year career in consulting, Sue trained to Master level as an NLP Practitioner. She also undertook CPD in Clean Language and Symbolic Modelling and is an accredited facilitor of both.
She coaches and trains coaches in ILM (Institute of Leadership and Management) accredited programmes through Bristol Business School (University of the West of England) and is working towards Accredited Mediator status. London School of Psychotherapy & Counselling Psychology.
Sue was the individual regional winner of the 2010 UK skills National Training Individual Award in recognition of her contribution to client achievements of “outstanding organisational and individual successes through the ‘most broad and extensive range of client interaction and support the judges had ever seen’”.
Sue works out of London.
*Association of Professional & Executive Coaches
ACCREDITED AS A COACH WITH APECS*
UNIT
ED K
INGD
OM
Liz CSENIOR ACCREDITED COACH AND NLP MASTER
A Senior Accredited Coach with EMCC, Liz has an Advanced Diploma in Coaching from the Oxford School of Coaching, an MA in Coaching and Mentoring from Oxford Brookes, is an NLP Master and has an MBA from Henley.
Liz has worked with the Hay Group and YSC doing assessment and development of executives. She has worked with Barclays, ITV, GlaxoSmithKline, AstraZeneca, BP, BT, RBS and Northern Rock.
Liz set up the coaching division at Hay at still coaches at Hay with some of the senior leaders. She is accredited to use the MBTI, the Emotional Intelligence Competence Inventory (ECI), SWIFT, Talent Q.
“Liz has a very warm, sympathetic manner, I really get a feeling of being cared for and looked after. She has a great memory for things that I’ve said before in previous sessions and bringing me back to these. She lets me talk and to work things out for myself (doesn’t dominate the session) but also asks challenging questions. She helped me to think through and navigate the organisational politics, encouraging me when I had doubts about my ability to achieve what I wanted. She was also challenging of some of my own negative beliefs about myself (particularly in the early sessions).” Graham Clarke, Director – Hay Group
UNIT
ED K
INGD
OM
Sue YACCREDITED COACH
Sue had a career in management and marketing roles with ICI for eight years.
For several years she has been a professional coach and Assessor at Assessment and Development Centres for professional services firms PwC and Deloitte’s. She has an MSc from the University of Surrey in Change Agent Skills and Strategies, is BPS Level A and B accredited as a psychometrician and is specifically qualified in Hogans, MBTI, Firo B.
She is an Executive Coach with the APECS (the Association for Professional Executive Coaching and Supervision), and is a member of the APECS Management and Board Advisory Team. She is an (AC) Association for Coaching Member, and is also is a member of the Steering Group in the Institute of Consulting (IC) for Coaching.
“I have found the coaching sessions with Sue to be highly valuable to me in my development as an effective senior manager and they have delivered positive outcomes for the organisation that I work for. I would have no hesitation in recommending her to other senior managers looking to undertake coaching and mentoring.” Vincent Clark, Operational Director – Cafcass (Government Agency)
UNIT
ED K
INGD
OM
Heather was a HR professional with senior executives and board members in a variety of sectors including professional services, investment banking and retail. She worked at Tesco, Top Shop, Debenhams and Arthur Anderson. Heather is a workshop leader and Assessment Centre assessor.
Heather has vast experience of the corporate world at the top end. She is a qualified and accredited coach who is also trained in MBTI psychometrics and ‘clean’ coaching.
Her coaching clients include Partners of Arthur Anderson, Director at ATOS, Global Business Partner at Deutsche Bank, Senior Manager at Siemens, Controller and Senior Buyer at Top Shop and middle managers at Debenhams, HSBC and Concateno.
“Heather is very focused and professional in her approach and has a gentle sense of humour which means sensitive issues can be tackled with ease.” Marketing Executive
“I highly recommend Heather’s work as a coach. She creates a great balance between being empathetic and challenging, as needed. She is the consummate professional at all times.” HR – Deutsche Bank
“Working with Heather has been incredibly valuable to me. I am feeling more energised than I have felt for the last 6 years which is a great result. Heather encouraged me to examine what was really important for my family and me as this underpinned any key decisions. I have become more self-aware following exploration of my MBTI type and after undertaking a feedback exercise. Working on my unique selling points helped me to focus and provided clarity. I have appreciated having someone independent to bounce ideas off with and to plan how to approach people issues or dilemmas that I had. Heather’s business background means that she appreciates the world I operate in and the associated challenges.” Director – Signet
HeatherACCREDITED MEMBER WITH ASSOCIATION FOR COACHING
UNIT
ED K
INGD
OM
RogerA QUALIFIED COUNSELLOR FROM THE UNIVERSITY OF CAMBRIDGE, AND PSYCHOLOGIST FROM OXFORD BROOKES AND BIRKBECK AND A PADRE WORKING WITH ALL RANKS IN THE MILITARY
Roger was in the Royal Air Force as a Chaplain. He has been a counsellor, coach and mentor – to all ranks and in many countries.
He brings a broad set of tools from psychometrics to therapeutic techniques and a vast experience of group facilitation, together with a very gentle yet penetrating style. He is a qualified educationalist, psychologist and counsellor and has worked with people at the very top to the very bottom equally well. He has two Masters’ Degrees – in Education and in Occupational Psychology. He is a qualified psychometrician and is authorised to use MBTI, EQi-2, Wave, Hogans PI and DS, Firo B, 15FQ, NEO, Talent Q, Team PP and ASTA9 Team Assessment.
Roger is a PRINCE2 Project Management Practitioner, a qualified Change Management Practitioner and a Human Givens Brief Therapist.
“Roger brought calm, stability and fresh thinking to the considerable people challenges. Roger is a humble, patient, honest and deep thinking individual who has a fantastic ability to listen and enable other people to express their underlying issues and problems.” Air Commodore, Julian Thompson
UNIT
ED K
INGD
OM
CarolCAROL HAD A SUCCESSFUL EXECUTIVE AND NED CORPORATE CAREER. SHE IS BOTH A COACH AND MENTOR. SHE IS TRAINED AS TEAM COACH AND COACH SUPERVISOR
Carol has Executive HR and NED experience with the Open University, ACNielsen, House of Fraser, LloydsTSB, Orange and the NEC Birmingham. Carol is the Vice Chair of Minister Housing and chaired the Wiltshire and Swindon Connexions Partnership. She is a Fellow of the CPD.
She completed a one year postgraduate Diploma in Coaching and Mentoring Practice from Oxford University Brookes and a 15 month programme – PG Diploma Master Practitioner on Systemic Team Coaching. She also has a Postgraduate Certificate in Supervision for Coaching. She is a Master Practitioner NLP. Carol also has an MBA. She is a qualified user of OPQ, MBTI, EQ, PEP Lite and Strengthsfinder.
Her clients include LloydsTSB, The NEC, BT, Royal Mail, Abu Dhabi Government, OXFAM, Orange, AIG, Wincanton, Elsevier, Barnados and BIS (formerly DTI).
“I have really enjoyed the sessions with Carol and she has certainly enabled me to consider different options and encouraged me to have confidence in my own abilities. I have been able to step up from being a manager to being a leader of my team and this has been noticed by both my peers and senior Executive in our US parent organisation.” Senior Manager – Insurance Company
UNIT
ED K
INGD
OM
BarbaraBARBARA IS A HIGHLY SKILLED AND EXPERIENCED EXECUTIVE COACH, FACILITATOR AND AWARD-WINNING TRAINER
For the past 15 years Barbara has run a successful Coaching & Professional Development consultancy. She is highly attuned to working across diverse cultures, having worked in Europe, Australia and the USA with some of the biggest companies in IT, finance, FMCG, engineering, telecoms, travel and pharmaceuticals. She runs workshops on Professional Impact, Customer Focus, Leadership Skills, Teamwork, MBTI, Presentation and Influence.
She is a Master NLP Practitioner and has an Advanced Diploma in Coaching and Mentoring.
Barbara has worked with AXA, Apple, Bank of America, Barclays Bank, Bausch and Lomb, British Airways, BT, Cadbury Schweppes, The Coca-Cola Company, Centura Foods (Sharwoods), Directline Insurance, Excel Communications, GSK, Ford Motors, Land Securities, Microsoft, Norvartis, RHM, RAF, Sanofi Aventis, Somerfield, T Mobile, Selex Galileo a Finmeccanica, IAEW United Nations, United Airlines, Wrigley and Wyeth.
“Barbara is very ‘present in the moment’ and has a plethora of capabilities, tools, techniques and tips to help me achieve the outcome I need. She helped me to operate well in a big, diverse, high pressured, changing environment. My experience of working with Barbara has been superb, she is a very trustworthy and credible coach.” Rebecca Corke, Head of Enterprise Customer and Partner Satisfaction, Microsoft
UNIT
ED K
INGD
OM
ChristineFORMER HR PROFESSIONAL, CHRISTINE IS AN ACCREDITED COACH (ICF)
Christine is a seasoned professional HR executive. She has been coaching many years as a professional coach having gained her specific coach training on an ICF recognised course and further education as an NLP Master. She also facilitates and trains and has a Group Dynamics Leadership qualification.
She is a certified Birkman consultant and accredited to use Strengthscope.
Christine has worked with Thermo Fisher Scientific, BP, KBR, Orange Business Services, BHP Billiton, Cable and Wireless, Marathon International Petroleum, Total Oil Marine, BBC and International Co-operative Alliance. She has private clients who work at Cisco, Hovis and Nestle.
“I feel very comfortable talking to Christine openly about the challenges I face at work, especially as her experience of working on senior leadership teams has given her a deep understanding of the business context. This differentiates her from other coaches I have worked with.” Peter Manoogian, President, BP Exploration Libya Ltd
“As an Executive Coach Christine has a thoughtful attention to the individual’s situation - able to move in and out of pure coaching to mentor to adviser to friend if necessary. She has an ability to inspire confidence and really influence behaviour. I have witnessed definite positive changes in the behaviours and responses of 3 members of the HR team with whom Christine worked. As an HR Consultant Christine has an appreciation of the business context aligned with deep behavioural understanding. She has an ability to influence others to get things done in a pleasantly assertive way. Christine is always willing to give extra time to people beyond the defined scope of a project. She gave constant updates on progress of work, so I never had to chase for anything - and made it as easy as she could for me to focus on the areas for which she needed me to input. She has a flexible approach and is willing to informally coach those around her. In summary I value Christine’s approachability and persistence to help people to achieve results.” Dave Loewy, Business Engagement Manager, Cisco
UNIT
ED K
INGD
OM
AnnHIGHLY EXPERIENCED TRANSFORMATIONAL LEADER IN THE PUBLIC SECTOR AND NOW A QUALIFIED, PUBLISHED, DEVELOPMENT COACH. SHE ALSO DESIGNS AND LEADS WORKSHOPS
Ann held executive positions in the NHS and public sector. She started occupational life as a nurse and then studied for a Post Graduate Diploma in Management Studies and was quickly promoted through clinical and general management roles. She led many large scale successful complex projects, influencing disparate stakeholders and gaining the trust of staff and customers. She has experience of leading a culture change. She held a post of Chairman of the Independent Standards Committee of Oxfordshire County Council. She retrained and has been a professional coach for over five years. In this role she has helped others spearhead value based leadership.
With an MA in Coaching and Mentoring and a couple of academic publications on coaching already, Ann is clearly well trained and uses evidence-based methodologies. She is a Master NLP Practitioner and has a Diploma in Clinical Hypnotherapy.
Her clients include Unipart, Marie Stopes, B2B, charities and SME’s, National Health Service and Scientific Technology Facilities Council.
“We at the Oxfordshire Innovation & Growth Team have been developing a cluster for companies involved in the Clean & Green agenda in Oxfordshire. We had held several ‘chalk & talk’ meetings, but as the benefit from these meetings comes, in the main, from interactions between companies, we were struggling to find a way to accelerate these interactions. Ann helped us with this by facilitating a World Cafe event which got all the companies working together to discuss meaty issues around the topic. Ann was a delight to work with; professional and engaging and she grasped the problem very quickly. The event was extremely well planned, insightfully delivered and absolutely nailed what we needed. Our clients were very pleased and the event enhanced our reputation. I cannot recommend Ann highly enough.” Wendy Tindsley, Portfolio Director, Oxfordshire
UNIT
ED K
INGD
OM
HelenACCREDITED COACH, NLP MASTER PRACTITIONER, FACILITATOR AND AUTHOR OF SOFT SKILLS FOR STRONG LEADERS
Helen is a highly experienced Executive Coach, having coached managers and senior leaders since 2004. She is an accredited coach with the Association for Coaching, NLP Master Practitioner and qualified to use Clean Language techniques. She uses a range of psychometric profiling tools, including Type Dynamic Indicator and FIRO Elements B, S, F & E.
Helen specialises in working with aspiring and new leaders to develop their soft skills, and is currently writing a book on Soft Skills for Strong Leaders.
Helen has two diplomas in coaching – one in life coaching and one in performance coaching. Furthermore, she has a diploma in Clean Coaching. She is an NLP Master and is a qualified user of Type Dynamic Indicator, Management Team Roles and Firo B.
She has worked with senior managers and executives at Volvo UK, Kier Group, Marriott Hotels, Schering Plough, Vitec, Premier Foods, Allergan, BSkyB and Odgers Berndtson.
“Helen certainly is an effective coach. She is qualified, professional and easy to talk to. Helen has helped me with a number of challenges both professionally and personally. She has helped me to break down barriers I had put in the way of making necessary changes to my life. I would recommend Helen to anyone who is looking to develop themselves and needs a little help getting there”. Jenny Allman, HR Manager, Marriott Hotels
UNIT
ED K
INGD
OM
LouiseA SPECIALIST COACH. LOUISE SPECIALISES IN SALES COACHING, PRESENTATIONS AND IMPACT
Louise Cardwell had a successful track record in high-level advertising sales working for major media groups – Hachette, Eurosport and News Corporation – across the globe. Having opened offices and managed teams in Paris, London, Singapore and New York, Louise has an international profile and hands-on experience of working in an international marketplace.
She has pitched and presented to major blue chip clients including General Electric, Citibank, BP and Nike amongst many others.
A specialist as an impact and presentation coach, Louise is creative, dynamic and resourceful and she brings her previous experience and know-how to her coaching.
Bilingual and bicultural French/English Louise now teaches business French executives how to present to a global audience and global arena. Louise can coach in French or English.
“I began working with Louise on a series of conferences I had to give in Abu Dhabi. In just a few hours Louise gave me enough confidence to do them in English. This anecdote is representative of her coaching skills. She took me from where I was and without ever pushing too hard, helped me to find the inner resources I needed to meet this difficult challenge. The stakes were high because I was representing the Hachette group for the publishers from the Middle East and failure wasn’t an option. She simply showed me what I was capable of which I wouldn’t have believed myself.” Jean Michel Olle, International Editiorial Director Hachette Group
UNIT
ED K
INGD
OM
Sue SMBA GRADUATE WITH SENIOR EXECUTIVE COACHING EXPERIENCE. SUE IS A PROFESSIONAL EXECUTIVE COACH (AC)
Her corporate career includes a senior management role in Training and Development where she introduced a major change management programme into a UK utility and led a major improvement project within the United Nations in the Former Yugoslavia. Since starting work as a coach in 1997, Sue has worked mainly with individuals and teams at senior management and board level.
Sue holds a range of coaching and assessment qualifications along with an MBA in Entrepreneurship and MSc in Quality Management. She holds a Post Graduate Certificate in Coaching, is an NLP Master. She is licensed to use MBTI, Risk Type Indicator and Birkman. She is on a PG Certificate in Supervision.
She is author of Kickstart Your Motivation, Secrets of Successful Women Entrepreneurs, the Growth Story and co-author of Cope with Change at Work, the Personality Workbook and Motivating Others. Sue has lectured at University of Bath, Said Business School on subjects related to motivation, leadership and change.
On another note, Sue is the first British Woman to walk to the Magnetic North Pole and has participated in expeditions to Antarctica, Greenland, Kenya, Chile and Geographical North Pole.
Her clients include Barclays Bank, ITV, RBS, The Wrigley Company, Rugby Football Union, Kingston University, Birmingham City Council, Arup, Capita and Oxford University.
“Coaching with Sue enabled me to think more clearly about certain challenges and to put issues into perspective. This enabled a clear decision making process and better lines of communication with colleagues. Discussing various ways with Sue of building a better team spirit with fellow Trustees gave me the confidence to take action on issues that needed addressing - to ‘grasp the nettle’ when necessary. I believe this has led to a more cohesive team and one in which members feel comfortable to express their opinions. Sue is a very good listener and is able to grasp the essential points of a discussion and give an objective response which is helpful.” Helen Carey, Chairman, NFWI
UNIT
ED K
INGD
OM
NickFORMER MANAGER IN ADVERTISING TURNED COACH
Nick’s last role was as New Business Director of the international advertising agency TBWA.
He is now a coach, having been trained at the Academy of Executive Coaching Diploma in Advanced Executive Coaching and has since had 1,000 hours of coaching.
His clients have been in BP, Ford, Lexus, Deloitte’s, Standard Chartered Bank and PwC. For Deloitte’s he has worked on leadership programmes run in Russian and English for partner track Senior Managers of 20 nationalities.
“It is a pleasure to offer a testimonial on behalf of Nick Kitchen. Nick has been supporting us through a very complex and challenging period of change. The parameters of that change are ill defined and shift constantly and Nick has provided the highest quality support to that process and continues to do so. He has quickly grasped the business and is supporting have a diverse range of skills and aptitudes, but all have benefited from his individual coaching.” Mark Taylor, Director of Schools – Cambridge Education
UNIT
ED K
INGD
OM
Chris RigbyMENTOR, AUTHOR AND L&D PROFESSIONAL
Chris has a career in Learning and Development, predominately in sports coaching and management roles. He undertook an MBA at Henley. He has undertaken projects in Spain, USA, New Zealand & China. He undertook a major piece of research into leadership development programmes with 17 organizations including Pell Frischmann Consulting Engineers, Marks & Spencer, AIB, Amec Oil & Gas and Unilever and produced “The Role of Reflection in Leadership Development”. He also undertook strategic review for a leadership development programme at IBO (International Baccalaureate Organisation).
He is co-author of “The Role of Reflection in Leadership Development. Is there a link between improved reflective practice and improved leadership?” (Henley Working Paper Series, HWP0703) and the paper “Trust Generating Behaviours: Academic, Company and Financial Markets Perspectives”.
His early career was as a lecturer, a project leader at the same business school. In 2011, he led a cabinet-backed pilot to introduce Mentoring into the FDA and has since been involved in the Barnet NEET Mentoring Scheme and the Emerging HR Leaders Mentoring project involving a variety of Senior HR leaders/mentors from ITV Group, The Rank Group, Hays Recruitment and Cancer Research UK. Chis trains the mentors and mentees and manages the programme.
“Chris has been incredibly proactive and adaptable in working with us to engage with these employers to secure the engagement and commitment necessary, going the extra mile to present to BIS on the project, hosting a multi-stakeholder launch event and also enhancing the training for public sector assessors to include a “Giving feedback” session. He has ensured the organisational culture differences enhance that engagement rather than present barriers by their adaptable approach.” Neil Rider, Lead, FDA
UNIT
ED K
INGD
OM
Chris RobertsMENTOR
Chris specialises in mentoring and coaching on board leadership and effectiveness. His expertise is built on his own strong experience as a board Director in Client Services and IT and professional mentoring training.
He served as an Executive of the Board of the EMCC serving 3 years. During this time he helped moved the EMCC from individual coaches and mentors to engaging with the wider community of large organisational members. He was the Director responsible for Events and driving CPD.
Previous roles include COO reporting directly to the Managing Partner of law firm Simmons and Simmons. The firm had a turnover in excess of £125m and Chris succeeded in helping them improve services, reduce costs and offer improvements of profit per partner. He led a team of 150 staff in 19 countries and managed budgets in excess of £29m. He had held Director of IT and Operations at other global firms prior to that.
Chris competed as a triathlon athlete in the UK and internationally. He was Head Coach of a triathlon club with 300 members and was South East Region Coach of the Year in 2009. He also managed the Motor Sport Rescue for a major club for 25 years.
UNIT
ED K
INGD
OM
HilarieMENTOR
Hilarie’s last job before she became a mentor was Head of Leadership for the Police Service, Home Office. In this role she was successful in developing an effective strategy for developing leadership across the ranks in the police service in England, Wales and Northern Ireland that included leading a team of professional coaches for the top ranks. She also successfully engaged with a multitude of stakeholders including trade unions, the media, professional associations, police and civil support to gain their trust and support for her strategy. She was responsible for initiating, capturing and sharing ‘best practice’ from my coaching team who worked with the top ranks. She achieved credibility with Chief Constables and officers. Her final achievement was in succession planning.
Prior to this Hilarie founded The Institute of Leadership. She developed the strategy and gained the funding (it was a not-for-profit organisation). I also put the top team in place and together we decided the allocation of budgets and priorities, ensuring good practice, governance and statutory responsibility.
She worked with British Council on a project to bring MBA students from the USA and Europe to Brussels to mentor and encourage debate on political, economic and social issues with MEPs, NATO, Journalists and policy makers. As a result of her success in this role she was invited to Harvard in the USA to share her research into how people learn leadership.
She has coached in Europe, US and Middle East with Whirlpool Corporation in Italy, Germany and the US, Shell International, AXA Insurance, GlaxoSmithKline, Smiths Industries (now GE) BAe Eurofighter Project with senior teams from the UK, Germany, Italy and Spain. Hilarie was commissioned by Parliamentary Select Committee to research and write a report on developing fast growth companies to boost the economy. One key recommendation was mentoring and this is now being implemented. A leadership expert, she is a regular keynote speaker internationally and via webinar and she is the author of Creating Top Flight Teams pub Kogan Page, In Search of Leaders pub Wiley, Unleashing Leaders pub Wiley, Grow Your Personal Capital pub Pearson, The Leadership Manual pub Pearson, Creating Leaders in the Classroom pub Routeldge, The Complete Guide to Mentoring pub Kogan Page and New Thinking on Leadership pub Kogan Page.
UNIT
ED K
INGD
OM
HettyFULLY TRAINED AND QUALIFIED (UKCP) PSYCHOTHERAPIST AND ACCREDITED COACH OF 20 YEARS STANDING
Hetty has a BA in Modern Languages from Cambridge, a Masters in History of Art from the Courtauld Institute, London University and a Masters in Organisational Consulting: Systemic and Psychoanalytic Approaches from the Tavistock Centre, University of East London.
She is one of the stalwarts of the profession – she now coaches and teaches advanced coaching skills to other coaches on the EMCC accredited Coaching and Development Msc programme, the PCI Executive Coach Programme and the Diploma in Executive Coaching at the Irish Management Institute in Dublin. She also trains other psychotherapists in psychosynthesis.
She is trained to deliver the CTT Barrett Values measure, the EQ-i emotional intelligence diagnostic, and has completed Level 3 in Advanced Personal Mastery with Gita Bellin (McKinsey/PCI).
She has held editorial positions on The Sunday Times and is an author of many coaching books and articles such as Counselling skills for the Manager and Pieced Work – a whole systems approach to coaching in the workplace and The Beast Within – coaching the dark and the light – published by Coaching at Work.
Hetty coaches in English, French and Italian.
Her financial and European public sector clients include: HSBC, the NHS, Walsall Council, Britannia and Britannia Bristol, the European Patent Office, Ernst & Young, DflD, Axa, MasterCard and OTP Bank Romania.
UNIT
ED K
INGD
OM
Charles SMENTOR
Charles has had a very successful career – having been awarded the rank of Admiral in the British Royal Navy. He was Director of UK Military Operations in 2006. He has commanded five ships, many on operations. He was a board member of the MOD Equipment Board and led its major change programme. He ended his career there running the Royal College of Defence Studies which offers training in leadership to 50 nations annually. He introduced mentoring into the College and attended, with his senior staff, a fast track mentoring course. His role included mentoring some of the senior 50 attendees on the RCDS, which required exceptional cultural awareness and sensitivity – for which he received exceptional feedback.
He was invited to be a member of the UK Advisory Board of the European Mentoring and Coaching Council, where he served for two years.
Charles mentors the chairman of a charity board. He is a Trustee of one charity, an Advisory panel member of another, an Executive in Residence at Manchester Business School and a Visiting Research Fellow at King’s College London.
UNIT
ED K
INGD
OM
JaneCOACH AND MENTOR
Jane is on the faculty of the Oxford School of Coaching. She has designed a range of coaching and mentoring workplace programmes for the Metropolitan Police and many public sector organisations.
She led the award winning Connections to Opportunities programme which provided mentoring for people out of work long-term.
She has designed and led corporate governance programmes for public sector boards. She has delivered many coaching and mentoring programmes for a multitude of organisations all over Europe.
Experience includes: Coaching newly formed ALMO Board of Homes for Islington; Coaching Senior and Middle Management levels for Eurocontrol Air Safety Navigation Agency in Brussels and Maastricht; coaching for Senior Board of East Birmingham North Solihull Regeneration Zone; coaching for Employment Access Team, Birmingham City Council; Coaching programmes for East Thames Housing Group; Cymryd Rhan; Earls Court and Olympia plc; PPG UK Ltd.
UNIT
ED K
INGD
OM
John CACCREDITED COACH (ICF)
John was a partner with the largest architecture and engineering company in Minnesota.
He underwent coach training with the Adler School of Professional Coaching and thus became an accredited professional coach. He is also an accredited Board Coach through the Center for Credentialing & Education. He has coached many professionals since then – at Towers Watson, DLR Group and SBBL.
He also designs, leads and facilitates leadership workshops for General Mills, Polaris, Target, Martin Williams, Boeing and Towers Watson.
“John is effective in providing the tools necessary for me to manage my business effectively in a tough economy. He always brings great insight into finding creative ways of approaching tough issues. With his support, I have set a new course, by getting clarity around about what I needed to do to succeed in a very challenging situation.” Thomas Saylor Brown, AIA, President SBBL Architecture
IREL
AND
Jill WOCCUPATIONAL PSYCHOLOGIST AND ACCREDITED SENIOR COACH
Jill is an occupational psychologist with over 20 years’ experience and the first senior accredited coach in Ireland with the European Mentoring and Coaching Council. She lectures on the MBA in Trinity College Dublin and holds a Doctorate in Psychology. She designs and runs bespoke leadership programmes and works as an executive coach, mainly at CEO/Director/Board level.
Recent projects she has carried out have included a two year development programme for the managers, Directors and CEO of the Irish Stock Exchange and a leadership and coaching programme for the Directors of the Financial Services Authority in Malta. She has also coached more than fifty managers and high potential staff at Google throughout EMEA. Other recent clients have included Coca-Cola, Paddy Power, the Central Bank of Ireland, the Royal College of Physicians of Ireland, HSBC and the Irish Defence Forces. Jill has worked with clients in Ireland, the UK, US, Germany, Russia, Italy, France, Netherlands, Switzerland and Malta.
Using a positive psychology approach, Jill is also an expert in the pioneering area of evidence-based resilience training and coaching. She is a regular speaker on TV and radio and a contributing author to the book IMI Handbook of Management.
With a real passion for helping people be the best they can be, her personal style is positive, dynamic and motivating.
“Jill’s training programmes for the management team have been universally applauded (scores have been consistently excellent) and have enriched and informed many individuals in our company. At a personal coaching level, she is highly intelligent, articulate, secure and has a presence and tranquillity that commands trust, respect and enables engagement. Her style pushes you to find the answers you know you should be delivering, through gentle, non-judgemental and non-intrusive probing and questioning. She is also a truly lovely, warm and engaging person who is a pleasure to spend time with.” Deirdre Somers, CEO, The Irish Stock Exchange
BELG
IUM
& U
K
PilarMASTER ACCREDITED COACH (MCC, ICF)
An NLP Master Practitioner and Master Trainer, Pilar runs seminars with Robert Dilts.
She is qualified as a Success Factor Coach by the NLP University in California, in 2004, and as an NLP Coach (ITS); and Neuro Semantics Practitioner in 2000 (with Michael Hall). Most recently she has been appointed member at the Centre of Expertise on Coaching (CEC) at the international Vlerick Leuven Gent Management School in Belgium. She supervises and mentors other coaches and has acted as an examiner for the Czech Coaching Association.
Her courses are accredited by the ICF and she is a guest trainer in coaching academies across Europe. She is the author of The Business Alchemist published by Hay House. Her clients include Diageo, Accenture, Danone, PepsiCo, Heineken, Vesuvius, ING, The European Union and NGOs (non-governmental organisations).
Pilar coaches in English, Spanish and French.
“Pilar created the space for me to feel really comfortable and talk about myself in a manner I had never done before. Pilar’s personality, commitment and experience were key to make the coaching work. It has really been breakthrough for me. Pilar is just amazing in the way she leads you through the discovery path. It has also helped me to develop stronger relationships not only with my team but all around. Altogether we are now a much stronger Management Team working more efficiently and much more happily towards the common Goal. If you have the opportunity to have Pilar as a coach, I am sure you will enjoy it.” Erik Larsson, Marketing Director – Heineken
SWED
EN
Liz was in HR as a psychologist in the pharmaceutical industry, the NHS and the Civil Service.
For the last 15 years or so Liz has been delivering leadership development programmes for senior managers within private banking, a Japanese corporate bank and various professional services firms. She has been an observer and coach on the KPMG bi-monthly DC for five years and carries out top team assessment and development in a variety of sectors.
She recently developed leadership standards and competency frameworks for a law company and with financial services.
“Witty, pragmatic and not easily forgotten! Want to make difference? Liz is the one that everyone remembers. I would have no hesitation in recommending her to you – and I don’t give recommendations to everyone! Believe me you won’t be disappointed.” Ann McFdyen, Head of Learning and Development – CIPFA
Liz RPSYCHOLOGIST AND SPECIALIST IN AC/DC
THE
NETH
ERLA
NDS
AnnemarieACCREDITED COACH (PCC LEVEL) AND A PSYCHOLOGIST
Annemarie has over 20 years’ experience as a coach, clinical and organisational psychologist.
She is accredited by both the ICF at Professional level and with the EMCC at Senior Practitioner level. Annemarie trained over three years as a coach with the Strategic Executive Coaching Alliance in the USA and for another three years part-time as a Rational Emotional Coach and Counsellor with the Institute of Rational Therapy in the Netherlands. She designs and implements management development programmes and development programmes for high potentials.
She challenges clients to envision who they really want to be and what matters for them to achieve. Her style is open, direct, practical and inviting depth. In addition, she is qualified to use psychometrics, namely the Firo B, 60 certifications: the Inventory of Leadership Styles (ILS) of the Hay Group, the Profilor of Personnel Development International, the Tilt 360 Leadership Predictor and MBTI (Step 1 and Step 11).
Annemarie can coach in English, Dutch and German. She has worked internationally in The Netherlands, Germany, Switzerland, Belgium, Georgia, Italy, the UK, Austria, Finland, France, Russia, Brazil. She works 50 miles from The Hague and half an hour from Amsterdam. Her clients include Oracle, United Biscuits, RBS, Unilever, Corus and IKEA.
Annemarie also delivers coach training. She is also an author.
“It was easy building trust with Annemarie. She really got me out of my comfort zone and that is exactly what I needed. Her style is supportive and challenging and she has a direct way of giving feedback. The sessions with her were intensive but very valuable.” Reinier van Grieken, Managing Director – Oracle NL
THE
NETH
ERLA
NDS
& U
K
Patrick
A very experienced coach with over 1800 hours of coaching experience working with senior managers and executives across 25 countries.
His clients have included Barclays, Cadbury, Coca-Cola, GlaxoSmithKline, Intercontinental Hotels Group, Kraft, Philips and Unilever. He is both an accredited coach and an accredited supervisor of coaches. He is an NLP Master and is trained in TA and group facilitation. Patrick is also qualified in MBTI (Steps 1 and 2) as well as the Thomas Kilman TKI psychometric.
His clients value his humanity and sense of humour, his wealth and range of experience, his insight and expertise as a coach, and the warmth, intuition and challenge that he brings.
Based in Maastricht, he works internationally across Western and Central Europe and Scandinavia.
“This guy is really good! Patrick listens to the point where he knows your inner thoughts, he probes and questions to ensure he knows that you are making the correct judgement call. I liked his warm and easy style and he really made me dig deep to get the answers I needed. I would recommend him to everyone.” Jason Simpson, Region Head of Mortgages – Lloyds TSB (Jason estimated ROI from coaching to be £4 million per week)
EXPERIENCED PROFESSIONAL COACH ACCREDITED AT PCC LEVEL WITH ICF
THE
NETH
ERLA
NDS
EdméeACCREDITED PCC COACH
Edmée was an anthropologist, having studied at The American University in Washington DC and has a Masters from the London School of Economics.
She was born in Caracas, Venezuela and having lived in many countries, she works in four languages: Dutch, English, Spanish and Italian. Since then she has taken several coaching training programmes and became certified with The Success Unlimited Network coaching school in the USA, and is a PCC with the ICF. She was chair of the accreditation commission in 2012.
Edmée is the author of a book on coaching (Congratulations: You Hired a Coach: six steps to achieve your goals and vision) and is active in the ICF.
She operates out of the The Hague.
“Edmée belongs to a special breed of professionals; she has a natural way with and understands people. She understands the art to get (people in) organisations moving.” Former client
THE
NETH
ERLA
NDS
Jessica AACCREDITED COACH (ACC, ICF)
Jessica is a psychology graduate who has held senior management positions.
She was Director at The Rotterdam School of Management, Erasmus University for five years, responsible for MBA career and leadership development. She trained as a coach with Certified Hudson Institute Coach (CHIC). She has several tools she is qualified to administer – the Behaviour Style Profile by The Effectiveness Institute and the Intercultural Readiness Check by IRC.
Her clients include the London Business School, Deloitte’s, Duke, Microsoft, Unilever, Yale, Reed Elsevier, Demir-Halk Bank and Fokker Aerostructures. Jessica coaches on MBA programmes and the students are from Accenture, BostonConsulting, Shell, Infosys, ING, ABN AMRO & UN. She is an ACC with the ICF.
Jessica is American and coaches in English.
“It has been wonderful to work with you as my coach. You have been such a big help to me. I have had very real milestones that demonstrated the progress and benefits of reaching my goals, and I feel like a different person from when we started. WOW!” Diane Morgan, Associate Dean – London Business School
RUSS
IA
MikhailBOARD CERTIFIED COACH
Mikhail is extremely well trained in a vast variety of psychological, personal and management development tools.
He has a PhD in Education, was trained as a coach on the certified programme at the Wisloch Institute for Systemic Solutions/European Psychotherapeutic Association and has had further training and experience as an executive coach at the Centre for Creative Leadership.
As a Master NLP Practitioner, Mikhail has undergone weeks of training in using metaphors and solution-focused approach. He also thoroughly studied and mastered ‘clean coaching’, the ‘Looking Glass’ programme, and the ‘constellation methodology’. Mikhail uses psychometrics, including Firo B, Workplace Big Five and MBTI. His clients have included senior leaders in United Nations, Morgan Stanley, and Mercedes Benz.
Mikhail works in Russia and internationally. He is a published author. He coaches in Russian and English. He has worked in Finland, Ukraine and Germany. He is based in Moscow.
“Mikhail was my personal coach. He employed a number of tailored and creative approaches which helped me achieve my goals and within the originally defined time frame.” Dmitry Avdeev, Managing Director – Morgan Stanley, Moscow
RUSS
IA
IrinaEXPERIENCED COACH
Irina is a linguist scholar and speaks English with an impeccable accent. She coaches in Russian or English.
She undertook coach training with AoeC and the University of Bristol where she holds a Practitioner’s Certificate and a Certificate in Executive Coaching as well as a Masters in Consciousness Coaching. Further education in coaching has led her to be trained in ‘clean coaching’ and ‘gestalt’ coaching.
Her clients include Directors and board level clients at Johnson & Johnson, Novartis, Unilver and 3M.
“I was lucky within my career growth to have top-notch coaching sessions with Irina. She is a person with endless inspiration and adds value every session, every hour, every minute to her coachee. She creates a very safe, positive, stress-free and trustful environment. Irina drives you to the point where you can learn about yourself, check your findings with facts and extend the ability to reflect on what is happening every time even unconsciously and then follow up that with particularly well thought-out actions.” Igor Simonov, Country Business Leader – 3M
RUSS
IA
PavelA PSYCHOLOGIST GRADUATE, CERTIFIED ACCOUNTANT, HR MANAGER AND CONSULTANT TURNED COACH
Pavel has worked in PwC, Deloitte’s, KMB Bank and the Prado Group before becoming a management consultant and latterly coach. He has had an impressive career in M&A, HR and IS, as a consultant.
He is formalising his coaching with a diploma from the International Coaching Academy.
He studies psychology with the Moscow City Institute and is also a BPS graduate member. He is trained in several psychometrics including Hogans, SHL suites and Talent Q.
His clients include the Moscow Consulting Group, Alvarez and KORUS Consulting.
LUXE
MBO
URG
JillACC ACCREDITED COACH (ICF)
Jill enjoyed a business career in strategic planning and change management in the equality and diversity arena before becoming a coach.
She has an MA in Social Security Management and, having had training with three different organisations, has been a professional coach for six years. A leadership trainer with the John Maxwell Team and ICF coach, her passion is to increase the number of women at senior level. She is currently on the Board of the ICF in Luxembourg.
Her clients include people in the Ministry of Justice, the NHS, Mayor’s Office for Policing and Crime, HSBC Luxembourg, Patron Investments, the European Commission, and many non profit organizations. Based in Luxembourg, Jill is able to travel easily to Brussels, Paris, Geneva and the UK.
“I do not have enough words to express my gratitude to Jill for agreeing to be my coach on my change journey. She has given me a safe space where I can explore possibilities and my next steps to reach my goal(s). I am more than extremely satisfied; I have accomplished my goal ahead of time! Every time I fall into a lackadaisical spirit, Jill is there to challenge. She enables me to focus and refocus in order to stay on track and to go beyond expectations. Now, I don’t look at possibilities, I see possibilities and she respects my journey’s pace.” Ingrid Stuger, Senior Corporate Officer – Patron Investments
LUXE
MBO
URG
YvonneCERTIFIED PROFESSIONAL COACH AND FACILITATOR
Yvonne had a 20 year corporate career in international HR. She holds a Masters degree in Education from Trinity College, Dublin and a post-graduate qualification in Training and Development. She is a Fellow of the CIPD (Chartered Institute of Personnel and Development).
She holds a dual qualification in coaching as a Certified Professional Co-Active Coach (CPCC) and a Certified Organisational Relationship Systems Coach (ORSCC) – having trained with both the Coaches Training Institute and the Centre for Right Relationships. She is an accredited member of the ICF. She is also qualified in two team coaching psychometrics. She has an original and creative flair to her coaching. Her clients include, AXA, Natixis and ING.
Based in Luxembourg, Yvonne is able to travel easily to Brussels, Frankfurt and Paris. She coaches in both French and English.
“One of the greatest gifts I was given recently was the opportunity to work with Yvonne as a coach. She acted as a fantastic sounding board for me, and helped me understand issues from many different perspectives. She has a gift of stripping away the layers of an issue in order to get to the heart of it – where it can be resolved. She gently but firmly pushed me when I needed it most, and that has made a world of difference in both my personal and professional life.” Head of Operational Marketing – AXA
GERM
ANY
& N
ORW
AY
ChristopherA SOCIOLOGIST WHO HAD A CAREER WITH MICROSOFT, NOW ACCREDITED AT PCC
Christopher had a career in the IT industry and managed a large industrial farm as well as corporate experience before he became a coach in 2004. His training was with the Coach Training Institute and then with the Centre for Right Relationships. He also took training in China (REN Coaching) and in Norway (The Act of Leadership). He has coached for nearly 2,000 hours.
Christopher’s clients include CEO to senior executives in Gapgemini, SAS Airline, Manpower, Itera Consulting, Intel, Santander and Gjovik Science Park.
Working out of Munich and Frankfurt, Christopher coaches in English, German and all the Scandinavian languages.
“I was coached by Christopher for two years and I can genuinely say that the hours spent with him have provided a wealth of benefit and personal development, specifically in leadership. He has the perfect balance between being an active listener and finding the right constructively critical questions.” Michael Hvidsten, CEO Nordic Scandinavia – Santander
“Christopher uses a wide variety of styles and techniques from systemic and psychodynamic coaching – he works at the deep transformational level of development”.
“Christopher is excellent developing women leaders because he passionately believes in what they can bring to leadership”.
GERM
ANY
PeterA FORMER REGIONAL MANAGER WITH MICROSOFT, NOW AN ACCREDITED COACH
Peter did a science degree at Exeter university, had a career all over Europe with Microsoft, did an MBA in Munich, Milan and Singapore.
He then embarked on CEFTP Coach Qualification programme with Coach U in San Diego. He has undertaken the Advanced Coaching Program Graduate with Coach University.
Peter can coach in German or English. His clients include Adidas, Microsoft, Fujitsu, Siemens, Adidas, Vodaphone and several medium-sized businesses. He works out of Munich and Berlin.
“Peter helped me when I was faced with moving to another country while also stepping to a next level of the corporate ladder. In the time of transition, he supported me with focus on the issues which mattered most, developing leadership skill and personal development overall. Peter’s focus on your issues, filtering out real problems and providing the tools you need to grow are outstanding. Working with him not only created good results, but was also a great pleasure.” Tomaz Ostir, CIO – Central Allocation Office GmbH (Energy Trading)
GERM
ANY
Luisa
Luisa completed her MBA at Cranfield and as early as 2001 became an accredited International Leader Coach with Right Management.
She trained in advanced coaching skills at Cranfield and is an NLP practitioner. Luisa is also a Birkman accredited user and facilitator. She also works as trainer and mentor for coaches and is currently building the virtual education program for the ICF Germany. Her clients include Sony Ericsson, LX exchange, Unilever, Oracle, SAP, IBM, Delta Airlines, Banca Intesa, MunichRe, Roche and Audi.
Luisa coaches in English, German and Italian and is based in Munich.
“Luisa’s customer focus and professional style provided me with valuable insights during our coaching sessions. She remained focused on my personal objectives and needs. She has the outstanding ability to provide feedback to both the ‘big picture’ and detail at the same time. My time with her was well invested.” Leizl Schulte, Vice President – BizPerspectives, South Africa
FORMER HR CONSULTANT, NOW ACCREDITED COACH
GERM
ANY
Kerstin
Kerstin had a 5 year career in L&D at PwC leading a team of HR professionals. Whilst there she led the design and was part of the delivery team of the internal Coaching Programme and the Senior Key Leadership Talent Global Programme.
She has had extensive training in coaching (over 100 hours) at the basic and advanced levels. She is trained in the Reiss Profile Master as part of the diagnostics for coaching.
Her clients tend to be at the most senior level: partners, c-suite and CEO’s in banking, pharmaceutical and professional service firms.
“Kerstin has provided me with exceptional support in thinking through the complex situations I face as an executive. Her coaching has helped me move beyond many challenging situations.” Chris Daniels, Executive Director of Marketing and Membership – American Dental Association
“Kerstin has expertise in delivering workshops and in creating web based learning. Her style is truly consultative and she has superb interpersonal skills.”
FORMER CAREER WITH PWC ACCREDITED COACH AT PROFESSIONAL LEVEL PCC (ICF)
GERM
ANY Mercedes started with a diploma in Business Administration from Universidad
Catolica Argentina and a PMP Certificate from the Project Management Institute.
She enjoyed a career in international management in software implementation with Coopers & Lybrand, Pfizer and Ancestry.com. She has lived in NY, London, Chile and now operates out of Munich. She trained as a coach in 2009 with Results Coaching, London, with David Rock and has an NLP certification as coach.
Mercedes can coach in English, German and Spanish.
“For several years I was successful but living with a sense of dissatisfaction. The spark of Mercedes was essential for new ideas to germinate. Her presence provided a professional attitude, demanding, creativity and neutrality and this gave me the tools to build the change. Mercedes facilitated my thoughts, words and actions to be coherent.” MM, Art Director
MercedesFORMER PROJECT MANAGER IN LARGE CORPORATIONS, NOW ACCREDITED COACH
GERM
ANY
HelfriedPHD PSYCHOLOGIST AND WELL-TRAINED COACH
Helfried has a PhD in psychology and he has been trained by Marshall Goldsmith over an 8-day programme and then a 50-day systemic coaching programme.
He furthered his coaching training with ten days at the Centre of Creative Leadership and a five year study on CBT. He is psychometrically trained to use Firo B, MBTI and the Big Five.
His coaching clients include Apple, BMW, Dell, European Aeronautical and Defense Systems (EADS), Ingersoll Rand, Microsoft, Siemens, HP and Proctor and Gamble. He facilitates on the CCL highest level executive development programme.
Helfried can coach in German or English and he is based in Munich.
“Helfried works at a deep and systemic level with both individuals and teams. His many years of professional training show in his exquisite skills”.
GERM
ANY
Sylka SCERTIFIED SYSTEMIC CONSULTANT COACH AND TRAINER
Sylka is a Master NLP Practitioner and trained with Robert Dilts in Leadership Development.
She is a certified Talent Q, Systemic and Constellation Coach and so uses an eclectic range of approaches in her coaching. Her further development has included Intercultural Readiness training with Dr Brinkmann.
Her clients include Rosch, Fresenius AG, Bad Homburg, Merz&Co, FPS Financial Planning Solutions and Esprit. She has run training for Seimens, La Prairie, EON Hanse and Air France/KLM.
Sylka can coach and train in German and English. She works from Stuttgart.
“Sylka focuses always on personal strengths and practicability. Her motivation is to support professional and personal development with a sharp focus on transformation and implementation. With her special talent to build trust and motivate, Sylka creates an environment of willingness to take the essential next steps.” Marion Doberitzsch, Lawyer, Deutsche Telekom
GERM
ANY
IrisCOACH
Iris Kuhnert is a Professional Coach (PCC status with ICF), global coach and trainer with over 15 years of international working experience throughout Europe, Asia, Mexico, and the United States. She has worked with professionals and their teams in Japan, China, Taiwan, and other South-Asian countries. She can coach in German, English and Japanese. Although based in Germany, she works twice a year coaching in Japan. She coaches individuals and is trained in Team Coaching.
Iris also facilitates and focuses on international management and addresses intercultural competence, cross-cultural negotiation and communication, virtual and cross-cultural teams and sales and marketing across cultures.
Iris Kuhnert holds a Diploma in International Management and Japanese and a Masters in Organizational Development and Education. She graduated from the International Coach Academy and is an accredited professional coach of the International Coach Federation.
She has published articles about HR development in Japan and frequently speaks at universities, business associations and organisations. Her book Business with the Japanese is a practical insight into cross-cultural challenges and how to handle them efficiently.
Some of her clients include Daimler, BASF, Siemens K.K., Merck, Bayer and Swiss Re and Alliance.
PORT
UGAL
Meg
Based in Portugal, Meg has been an external coach since 1995.
She started her career as a lawyer, specialising in corporate law. Having worked for KPMG as a consultant for eight years, she is very experienced in corporate life. She worked on KPMG’s management development programmes in Europe, the USA and Singapore.
Meg’s training in coaching was with the accredited programme with Success Unlimited Network and she undertook further accredited training with Strategic Executive Coaching. She has a Masters in Science and Administration from Boston University, and a Doctorate. Meg is also trained on MBTI (extended version).
Her clients include KPMG, Nokia, Lore International Institute (KornFerry) and European Commission and to the European Parliament.
“Meg coached the top management to find a way out of crisis – high turnover, productivity issues. The process was very competent, ethical and helpful in a way that developed me and my team. Meg even adopted our coaching in house model so that it would assist me in coaching my direct reports.” Raf Dercon, Comptroller – Nokia
A MASTER COACH (MCC WITH THE ICF) AND BOARD CERTIFIED COACH
TURK
EY
GamzeCERTIFIED AND ACCREDITED COACH, TRAINER, AUTHOR
Gamze built her career in investment banking for 13 years.
She consulted institutional foreign investors worldwide for their portfolio investments. Between, 2002-2004 she led crossborder M&A projects. She brought the first International Coaching School to Turkey. She runs an ICF approved coach training course.
She coaches and trains in English and Turkish.
Her clients have included Pepsico, Dogus Holdings, Volvo, Coca-Cola, Schott, AXA Insurance, Merck Sharp Dohme, Sandoz, HSBC, Garanti Bank, IKEA, Estee Lauder, Baumax, Reckitt Benckiser.
“Gamze has supported us on 1:1 coaching for our executives. Her communication style and structured approach helped coachees to progress on their development areas. She is very strong in helping others to find out the way by themselves. She is very collaborative and has strong follow-up skills. I strongly recommend her as an executive coach.” Aylin Toper, HRD, Sandoz
“Gamze was a significant factor in my personal development. She made me focus on my opportunity areas and weaknesses. She stretched my capabilities to make me think ‘out of the box’. Over the year with Gamze, I learned a lot from her and I strongly recommend anyone to work with her.” Fulya Surucu, Manager, Pepsico
USA
Bonnie
Bonnie has worked in 500 multi-national companies globally. Through her keynote addresses, facilitation and coaching, she inspires people to create significant breakthroughs in their performance.
From CEO suites to middle management, Bonnie helps individuals, teams and businesses reach their peak performance goals. She combines the lessons she has learned as an amputee (she had her right leg amputated at the age of 5), an Olympic athlete (a silver and two bronze medals in the 1984 Paralympics), a Rhodes Scholar, a White House Official and as an entrepreneurial businesswoman to help others.
Bonnie has been featured extensively in the media including: The Today Show, CNN, CBS Morning News, “O”, NY Times, People and Fast Company, to name just a few. She has published five books, with her last, Live Your Joy, rising to number 3 on Amazon.com in its category. NBC Nightly News called Bonnie “One of the five most inspiring women in America”.
Bonnie operates out of New York.
“Incredible depth, humor, humility, and – most importantly – relevance.” Former client – HSBC
“The presentation was well received by the group. Many of my executives came up to me afterwards stating it was a refreshing change in both approach and style. Bonnie was terrific.” Former client – Pepsico
COACH, KEYNOTE, FACILITATOR, OLYMPIAN AND AUTHOR
USA
Jay
Jay is an improvisation expert and a very experienced facilitator in the corporate world. He has used improv techniques to hundreds of executives and professionals be more compelling and persuasive.
Jay has worked with dozens of Fortune 500 companies including Barclays, Dow Jones, HSBC, JPMorgan Chase, Merck and PwC. He takes the core principles of improv theatre (active listening, trust-building, idea generating, challenging positively) to expand the creative communication of executives. These creative techniques enable the leader to build alliances and to work across silos, to work collaboratively. By working with storytelling and finding ‘the flow’ in a relationship, leaders are able to be more inspiring and find partnering others a positive experience. Jay also helps people make a great impact when presenting through a process of ‘hard skills’ (structured exploration and structured rehearsal) to the ‘soft skills’ of groundedness, confidence, voice, clarity and connection to the audience.
Jay operates out of New York.
“Jay did a phenomenal job from the second we hired him. From the preliminary call of understanding our goals, through the completion of the session. He kept my team engaged, motivated and at ease throughout the entire process. I would highly recommend (him) to anyone who wants to re-energize their team in a positive and fun way.” Julia Abrams, Director of Marketing – Wall Street Journal
COACH, IMPROV AND EXPERT FACILIITATOR
USA
PaulCOACH AND SPEAKER
Paul McKenna has been the No 1 bestselling author (non-fiction) in the UK and US for several years, his books have sold more than six million copies and have been translated into 32 languages.
He is the world-leading expert on Neuro LInguistic Programming and ADT. He is regularly watched on TV by millions of people in 42 countries around the world. Recognized by The Times as one of “The World’s most important modern self-help gurus,” he has helped innumerable people transform their lives, successfully lose weight, increase their wealth, quit smoking, overcome insomnia, eliminate stress and boost their self-confidence.
Paul has worked with Deborah for nearly ten years. Many of his one-to-one hypnotherapy clients are celebrities including Ellen DeGeneres and David Walliams, who used McKenna to help with his swim across the English Channel. In January 2008, the Discovery Channel signed a £23 million deal with McKenna to make a series of self-help programmes. To date, the deal is the largest ever for a British TV personality. Paul also teaches the Zen meditation ‘Big Mind’, presenting the process with its creators, American Zen Master Dennis Genpo Merzel Roshi and Ross Kent, abbot and founder of Kanzeon Zen Center in Salt Lake City, Utah. He received transmission in both Soto Zen and Rinzai Zen.
Currently Paul and Deborah are working with a leading neuroscientist Dr Ron Ruden on a cure for trauma and emotional blocks (ADT).
Paul lives in LA but frequently travels all over the world for private clients.
USA Marjorie has a solid grounding as a psychotherapist and has particular strengths as a
coach in the work of emotional intelligence and mindfulness.
She has worked in corporate settings for many years and is a PCC with the ICF accreditation. She is trained on Hogans and MBTI psychometrics. She is faculty coach on Villanova University’s Executive MBA programme and an affiliate to a major international consultancy.
Marjorie operates out of Philadelphia and Washington.
“Marjorie has been a tremendous asset in my career development toolbox. Her coaching techniques are insightful and have helped me lead, manage and grow despite the level of chaos which has developed in the past year. Working with Marjorie has helped me to shine light into spaces I didn’t know were there and enabled me to expand my capacities and ability to crate success for myself, my staff and my customers.” Pharmaceutical Director
MarjorieEXPERIENCED COACH
USA Margo has a psychology degree, and received her coaching training from
Georgetown University.
She is accredited with the ICF as a coach (ACC), and is a Board Certified Coach. Margo has more than 25 years’ experience in senior leadership and information management, including more than 10 years in health information management. Margo’s work experience includes senior positions in both Private sector, including large, small and mid-size companies, and Federal and State Government. Margo works with Director-level and above in mid- to large-size companies, with various industries across public, private and non-profits including the US Red Cross, Washington University and the Department of Agriculture.
Margo operates out of Arizona and the Washington, DC area.
“I was fortunate to have an opportunity to work with Margo. Her approach was highly valuable starting day one as she gained a deep understanding of my corporate role, professional interests and management style. Over the course of our one-on-one discussions, she guided me through a process for perceiving my role/strengths from a broader perspective, which improved my ability to plan and execute company strategy with impact. Finally, I was greatly motivated by the detailed feedback I received via her 360 feedback methodology. I would highly recommend Margo to any corporate executive seeking services for his or her leadership team.” Tom Stirratt, Director – Washington Consulting
MargoEXPERIENCED COACH
USA A Certified Coach through the ICF, Dennece’s vast corporate experience as an
executive, leading organizations in excess of $100m in sales with over 300 staffing responsibilities, creates a unique alignment with her executive coaching clients.
Dennece has a Bachelor’s of Science in Engineering and an Executive Masters in Business Administration. She received her coach training through Adler’s International School of Professional Coaching where she had 200 hours of training and 180 day practicum. She currently has over 700 hours of executive and team coaching.
Her clients include Avnet, General Dynamics and United Way, to name a few.
Dennece operates from Phoenix, Arizona.
“Dennece has solid business background combined with a strong intuition about what question or tool will help her coachee move forward. She is an excellent listener and provides acknowledgement and inquiries that make me feel supported and ready to tackle the next challenge. Dennece has coached me for several months through some very challenging professional and personal situations. She asks thought-provoking questions that cause me to dive deep, reflect and look for new possibilities. Without hestitation, I would recommend her to anyone wanting a talented, professional, compassionate coach.” Director – Banner Health
DenneceCERTIFIED PROFESSIONAL COACH
USA Tammy had a commercial career leading a team of 70 at Accenture before becoming
a professional full time coach.
Prior to her time at the professional service firm, she was a director in a health care facility. Her clients include her old employer, Accenture and also Hay and some small entrepreneurial firms. She undertook her coach training internally and at the Coaches Training Institute.
Tammy operates out of Atlanta, Georgia.
“I found my coaching sessions with Tammy to be enlightening, encouraging and inspiring. Her thoughtful questions and ability to listen helped me in each coaching session to recognize solutions that were obscured by the whirlwind of the day. Tammy has a great skill to move through a discussion to get to the bottom line of what needs to be done to move a situation forward. Work with her only if you are ready to be better.” Todd M Gartrell, Sales Development Manager – Raymond James
TammyEXPERIENCED COACH
USA Plum has a Masters in Behavioural Science with intensive training as an ‘ontological’
coach with The Newfield Network and further training with Doug Silsbee as a ‘presence based coach’.
Registered as an accredited coach with ICF at PCC standard. Plum is also trained to use the MBTI and EQ Action Profile and the Conflict Dynamics Profile. Her clients include LifeNet Health, First Market Bank, Zelos, Bon Secours Health System and the University of Richmond.
Plum operates out of Richmond, Virginia and Washington DC.
“After a recent promotion, I knew I had a lot to learn. Working with Plum helped me find and practice many new skills. I saw results right away. I am a more rounded leader, more objective, and able to communicate more effectively. Both my self confidence and my superior’s confidence in me have risen.” Teresa Crist, Director of Radiation Oncology – Bon Secours Health System
PlumEXPERIENCED COACH
USA A PCC coach, certified by the ICF, Debra is a very experienced coach having had
over 400 hours of training and over 800 hours of executive coaching.
She received her training and certification at the Coaches Training Institute (CTI). Their methodology is Co-Active Coaching. She has undertaken CPD with James Flaherty at Ventures West. Her clients include Lockheed Martin, Walgreens, Morgan Stanley, Wyeth Pharmaceuticals, Boehringer, Ingelheim and Citibank.
Debra is both a coach, facilitator and speaker. She is past ICF Chapter President and VP of the National Speakers Association in Arizona.
“Debbie is a dedicated, hardworking, results-oriented professional whom I have come to depend on over the last two years. Her curiosity, platform skills and ability to collaborate make her an excellent facilitator and speaker. In addition, she is one of the most effective coaches I’ve ever seen in action. She is truly an outstanding capability-building resource.” Karen Ramsey, Executive Director – Lead for Good
DebraEXPERIENCED COACH
USA
SylvaEXPERIENCED COACH
Sylva is a Master Executive Coach, accredited by the ICF (trained with the College of Executive Coaching).
She is also a Board Certified Coach which requires over 2,500 hours of executive coaching to be accredited. She has a Masters degree in Psychology and is qualified to use the MBTI, Birkman and Firo B questionnaires/tools.
She has worked with professional services firms, Microsoft and Ernst & Young.
Sylva operates out of Phoenix.
“Sylva has provided valuable coaching one-on-one for me and for some members of our management team. She is always helpful, goes the extra mile and has helped me to develop my own potential as a CEO. All in all, I would not hesitate to recommend her.” Nina Auerbach, CEO – Child Care Resources
USA With a background in improvizational theater, Joanne engages audiences in workshops.
Joanne did her training with Adler International and continued her professional development with New Ventures West. Joanne was part of the Senior Coach Team at Banner Health that created and deployed a coaching strategy that won the 2012 ICF Prism Award for demonstrating a remarkable commitment to advancing the art, science and practice of professional coaching.
She holds an MBA and held positions in high tech, healthcare and non-profit leadership. Her clients include Walt Disney World, General Dynamics, Hyatt, Marriott, Berlex Laboratories and over 100 other organizations.
Joanne operates out of Phoenix, Arizona.
“Joanne did a phenomenal job of helping me define my personal challenges, set and achieve goals, create a personal action plan to effectively follow through. I was able to successfully achieve a solid 4.0 through my masters while dealing with a tremendous amount of change in my work life. Joanne provided just in time coaching to deal with stressful situations as they arose. Sometimes we role-played, sometimes she posed powerful questions and her deep listening moved me forward. These coaching moments provided me time to reflect and determine what was truly important.” Char Sheneman, HR – Banner Health
JoanneACCREDITED COACH (ACC, ICF), TRAINER AND SPEAKER
USA Andrea is a Master Coach with nearly 3,000 hours of experience.
Her professional career was spent with Arthur Anderson, she has an MBA and works at the highest levels of executives with Avnet, CFP Board, WellsFargo, S C Johnson, Bank of America, Fidelity and United Planners. Her original training was with the Coaches Training Institute, the Adler School of Coaching and the Centre for Right Relationships.
Andrea operates out of Arizona.
“Andrea, I want to acknowledge your leadership in our facilitation. You were wonderful, appropriate, professional.” Saundra Davis, Financial Planner – Sage Financial Planning
“Andrea’s help in becoming The trusted advisor has elevated my relationships with my clients beyond any expectation.” Chuck Lefkowitz, Financial Planner – United Planners
AndreaEXPERIENCED COACH
USA
John CACCREDITED COACH (ICF)
John was a partner with the largest architecture and engineering company in Minnesota.
He underwent coach training with the Adler School of Professional Coaching and thus became an accredited professional coach. He is also an accredited Board Coach through the Center for Credentialing & Education. He has coached many professionals since then – at Towers Watson, DLR Group and SBBL.
He also designs, leads and facilitates leadership workshops for General Mills, Polaris, Target, Martin Williams, Boeing and Towers Watson.
“John is effective in providing the tools necessary for me to manage my business effectively in a tough economy. He always brings great insight into finding creative ways of approaching tough issues. With his support, I have set a new course, by getting clarity around about what I needed to do to succeed in a very challenging situation.” Thomas Saylor Brown, AIA, President SBBL Architecture
USA
GaelCERTIFIED EXECUTIVE COACH, TRAINER, SPEAKER
Gael has over 10,000 hours coaching in the US, Ireland, UK, Australia and New Zealand – working with individuals and teams.
She develops and leads mentor/coach training. One of Gael’s mentees won Young Entrepreneur of the year. She was trained in the inner game, by John Whitmore and uses NLP. Gael is also trained in improvisation and is able to role play in training.
Gael guided executives from Goldman Sachs, Google and other companies in a voluntary capacity while working with the World Mentoring Program. She also coaches successful executive and business coaches who work with executives in fortune 500 companies and SMEs.
“Gael stays with and goes deep with the person. Her personal integrity and ethics create a safe and trusting environment for the coaching relationship.” Len Rothman – President
USA
JanineA VERY EXPERIENCED MASTER COACH (MCC)
She is a Master Coach, accredited with ICF.
She works internationally – clients in Singapore, Germany, India, Hong Kong, UAE, South Africa.
Her client list includes Accenture, PwC, Deloitte, ABC Broadcasting, Bank of America, Goldman Sachs, JP Morgan Chase, Morgan Stanley, Wells Fargo, BNY Mellon, Citi, BNP Paribas and Estee Lauder.
She is a graduate of Maths and has a Masters in Computing Science. She has had top training with several organisations (Coach University, Results, IPEC).
“I see the differences in everyone in the department – even those you’re not coaching. It’s a reflection on those who you are coaching.” Global Financial Firm Executive Vice President
“Janine Schindler combines two rare talents: top notch business acumen and refined listening skills. She heard my ideas and helped me translate them into a working, realistic plan of action. She helped me define my goals and then lay out steps through which I could begin to realize my dreams.” IT Sales Director, Investment Bank
CANA
DA
Angie
Angie’s coach training was over 300 days with Royal Roads University.
Her previous career and education was in Business Administration and HR ending as Chief People Officer for IFDS. She is qualified to use MBTI extended version and Birkman. She is a very experienced coach and coaches at the top level – Principal, CEO, Director.
Her clients include Queens University, ADP Canada, Halliburton, Intria and Anderson Consulting.
Angie operates out of Toronto and works in Ottawa, Montreal and New York.
“Talking to Angie is so useful as a busy professional. She listens. She probes. She questions your thinking. She reminds you of what you value when you are ‘in the thick of it’. She works from your vantage point, not her own. Her down to earth style makes it easy to say anything to her. She was all about me. She did not judge, yet she kept it real. Angie is proficient in any topic, business or personal. Working with Angie has profoundly changed the way I approach my business relationships. I have been able to be clear on who I am as a leader, what I want to achieve and have my priorities stay in the right order. I am finally living all my values and there is no turning back. People close to me see me as calmer, happier, and still producing results. I see myself as working harder, working less hours, and playing more. Perfect!” Susana Slavnik, Manager – SAIT Polytechnic
CERTIFIED COACH (PCC STATUS WITH ICF)
CANA
DA
Lisa had a successful career in the pharmaceutical industry.
By profession she is a clinical pharmacist although held a variety of business roles in the industry. Her coach training was with the Coaches Training Institute and the Centre for Right Relationships. She is ACC with the ICF accredited.
Her clients include a wide range of industries – GlaxoSmithKline, as one would expect, but also Nortel, Nexen, Telus and Suncor.
Lisa operates out of Calgary.
“Lisa has proven to be a valuable member of the coaching team. She is extremely professional and offers essential skills that include diligent preparation, flexibility and the ability to adjust her working relationships with clients to ensure that they receive the best and most appropriate service. She has coached a very diverse group and she researches their needs and is sensitive to their life experiences. I would have no hesitation in recommending Lisa to your organisation.” Sandra Seymour, HR – Symmetry Solutions
LisaEXPERIENCED COACH
HONG
KON
G &
CAN
ADA
SteveACCREDITED COACH
Steve has vast experience of financial services in Asia Pacific.
He ended his corporate career as Head of HR for HSBC Asia Pacific and Head of HR EXCO. He is a graduate of Sauder Business School. He has held independent non-executive roles.
Steve is a PCC coach with the ICF and can work in his now home town of Vancouver, or coach via Skype.
“Steve’s style is one that senior people f ind particularly engaging, which enables him to quickly get the best out of a group. He brings an incredible level of hands-on, big company, corporate experience to the party, which clearly differentiates him from most other consultants in his field. Steve was an instant success with our senior team – insightful, corporate, business focused… and also a delight to work with.” Dr. Ritchie Bent, Group Head of Human Resources – Jardine Matheson
CANA
DA
DenisPCC ACCREDITED COACH
Denis has 19 years of proven track record working in customer oriented environments both in the private sector and the Canadian federal government.
Denis has coached over 550 professionals at all levels of the organisation from executives to 1st line employees within different coaching and career management programs.
He is a certified public speaker and has delivered many inspiring speeches to c-suites and large audiences. He has a Graduate Certificate in Executive Coaching. He is also Birkman trained.
His client include IBM, Titus Labs, United Way, Elemental Technologies, Canadian Paralympics, GM, Suncor, Alcatel and Canadian Forces.
“Denis has proven that he is an excellent coach by using his listening skills, asking us reflective questions and working with me to make sure I make the best decisions for my career.” Bernard Fortier, VP Sales, EMD Serono Canada
BRAZ
IL
Denise
Denise is a psychologist who worked as a manager for European and North American companies in Brazil and is a Professor in MBA courses at International Business Schools.
She is the author of two books on negotiation. Her coach training was with the NeuroLeadership group where she took the Executive and Team Coaching courses. Denise has had a lot of training in mediation and conflict management. She is qualified to use the Birkman, Thomas Kilmann and MBTI (type 1 and type 11). Her clients include Cargill, Evonik, Gafisa, Ford, Santander and Petrobras.
Denise lives in Sao Paolo. She coaches mostly in Portuguese and can also coach in English.
“Coaching with Denise helped me to self-evaluate my gaps and points needing development. Today, I am proud to see that the doubts that occupied my mind with regards to my abilities and the possibilities of reaching certain goals were eliminated; and, with much effort and work, I was able to surpass all of the barriers, and to be recognized for having done so. Denise was a fundamental part in this process.” Roberto D’Avila, Commercial Director – Cargill Agricola S.A.
PSYCHOLOGIST, AUTHOR AND EXPERIENCED COACH
BRAZ
IL
Eva
Eva has a business background in shipping management where she went on to board level.
Having decided on a change of career, Eva trained at the Hudson Institute and become accredited as a coach. She has since delivered leadership programmes to Germany, the USA, Mexico and Brazil, and she is a visiting faculty member at COPPEAD and Fundacao Dom Cabral business schools.
Eva coaches in Portuguese and English and has amassed over 1,500 hours of executive coaching. She is trained in Firo B, MBTI and Birkman Assessments. Her clients include Rio Tinto, Chevron, British American Tobacco, Fiat, Previ and Lafarge.
“The coaching process developed by Eva allowed me to add several tools not only in my routine as a business leader but also as head of my family. Eva’s life experience and technical expertise were instrumental in creating a relationship of trust during our coaching journey.” Eduardo Alves, Director of Administration – Fresenius Medical Care
A LICENSED PSYCHOLOGIST AND ACCREDITED PCC COACH
Fernanda
BRAZ
IL
QUALIFIED COACH
Fernanda’s first degree was in languages, following which she did a post graduate diploma in marketing.
She then worked in Ernst & Young, then Dow and her final corporate role was as a Strategic Planning Advisor on a project in Angola for the International Civil Aviation Organisation (a division of the UN, Headquarters). Her 9-day coach training was with Sociedade Brasileira de Coaching and then she did a 5-day Master Coach training with the Behavioural Coaching Institute. She is going through the process of being accredited at PCC level by ICF. Fernanda did a two year part time course in Psychological Analysis for Organisation; Negotiation Skills with Professor Mario Porto from Harvard; Integral Management training with Professor Raynsford at MIT, and Body and Mind Coaching with Professor Nehemias Tavares at the Metaforum Academy.
Fernanda is based in Rio de Janeiro and can coach in Spanish, Portuguese and English.
“Empathetic. Strategic. Focused. Articulate. Practical. Rare are those people who possess all these traits, especially in such abundance. Fernanda is both sensitive and analytical – I greatly value her ability to provide insight. I highly recommend her to others as an expert in the art and science of getting professionals to confront ‘roadblocks’ and realize their potential. I look forward to every meeting with Fernanda and always leave more inspired.” Mathias Brendler, Creative Director – COB Communication Design
Carlos
BRAZ
IL
FORMER CORPORATE LEADER IN FORTUNE 500 FIRM, NOW ACCREDITED COACH
Carlos operates in both Spain and Brazil. He has a degree in Business Administration and a Masters in Logistics.
He had a professional career in management across Europe in business operations roles, during which time he participated in the executive programme at INSEAD. He worked as a trainer on many leadership programmes in Spain, Portugal, Italy, Sweden, Denmark, Norway and Finland, and can coach in Spanish, English and Portuguese.
Carlos was trained by the accredited course run by CTI (the Coaches Training Institute). His clients include Tech Data Europe, Brightstar US, Barclays Bank and Volkswagen.
BRAZ
IL
JuliaACCREDITED COACH (ICF) AND PSYCHOLOGIST
Julia has an MBA and worked for Arthur Anderson as a Consultant and Business Advisor.
Her career also included a role as Professor of HR at Belo Horizonte University. She advises and acts as a mentor to HR Professionals as well as business people.
She has extensive blue chip organisational experience but her coaching clients include coaching the CEO and Partners of Seculus Holding, Seculus da Amazonia, Crediminas, Mulittens and Univida. She completed a one year coaching course with Nucleo Recursos Humanos.
She has workshop design and facilitation skills. Julia lives in Belo Horizonte, the third largest commercial city in Brazil. It is a 50 minute flight to São Paulo and 40 minutes to Rio.
She coaches in Portuguese and English.
CHIL
E
Illary
Illary worked for JP Morgan in NY, then in consulting in Mexico, Argentina, Puerto Rico, Peru and France.
Her 270-day certified coach training in 2006 was with Newfield and then she went on to the graduate programme (another 180 days). Her previous degrees were in linguistics and psychology and she has a Masters in Social Sciences. She is trained and qualified in MBTI, Firo B and Skillscope.
Her clients include middle and upper management at Novartis, Ernst & Young, Standard Chartered Bank, Telefonica Peru, Minera Los Pelambres, Sinacofi, Komatsu Cummings, BASF, Kimberly-Clark, Minera Esperanza and Movistar.
Illary can coach in Spanish and English.
“After each session with Illary I was satisfied that the objective was met. She helped me organize my thinking, identify my priorities and realize that the answer is always already in me. I now feel much more empowered and enthusiastic about my projects. I know that I am capable of attaining the results that I want.” Ignacio Flores, Manager, Strategic Management Area – Mineras Los Pelambres
ACCREDITED COACH (PCC STATUS WITH ICF)
COLO
MBI
A
IsabelACCREDITED COACH PCC (ICF)
Isabel has an MBA from the USA and formally had a corporate career in marketing in New York and Brazil.
She was trained as a Professional Certified Essence Coach over 10 months by Coaching Hall and it was ICF accredited. She is doing CPD over 30 further days in Systemic Coaching and Organisational Constellations, by Geiser Works.
Her clients include MasterCard, Pfizer, Phoenix, Energizar and Cummins.
Isabel is based in Bogota and coaches in Spanish.
“My coaching process has had a deep effect in my life. It has let me grow as an individual and in my professional life. I’ve earned valuable tools to encourage me in my life. The follow up Isabel Cristina does with the different coaching techniques has been a strong and priceless pillar in the rediscovery of my capacities and my limitations. These have made me define action plans according to my needs and growth expectations. The seven coaching sessions we developed with Isabel Cristina has essentially encouraged me to a successful career parallel to my mother and wife obligations. I only have gratefulness and good words towards my extraordinary coach.” Yanin Pinillos, Manager – Pfizer
COLO
MBI
A
Luis
Luis had an academic career in marketing before becoming a consultant and facilitator.
His coach training was with Coaching Hall International over one year. Since then he has undertaken CPD in Executive Coaching and in Team Coach Training. He is currently at the Process at Work Institute in the USA on a Masters in Conflict Management, using a Jungian approach.
His clients include multinational Scherring-Plough (Merck), SAP Miller and BBVA Spanish Bank.
Luis is based in Bogota and coaches in Spanish and English.
“Through my coaching with Luis, I have learned to approach reality in another way, which usually leads me to better interpretations and therefore better decisions. This experience has extended also to my personal life. His support has been crucial for understanding the events in my everyday life in different ways and in achieving answers that are aligned to my purpose. I know I will be able to further develop these two aspects of my life, thanks to the support and the coaching.” Fernando Panneso, Columbian Ambassador in Turkey – Columbian Ministry of External Relations
TELECOMMUNICATIONS PCC PROFESSIONAL ACCREDITED COACH (ICF)
MEX
ICO
IngelaA CHEMICAL ENGINEER WITH A MASTERS IN PSYCHOTHERAPY, INGELA IS NOW AN ACCREDITED COACH
Having worked for many years in corporate life, with P&G, Ingela undertook training to become a licensed psychotherapist. From this experience she also grasped invaluable insights of the emotional dynamics within the corporate world. Paired to this, she is a licensed psychotherapist and after years of conducting clinical psychotherapy she has an in-depth understanding of the human psyche. All of this combined allows her to rapidly identify the cognitive or emotional blocks that prevent individuals to move forward. From there, Ingela helps individuals to realise their own unique ambitions and become exceptional leaders.
She is a Certified Professional Coach from the Institute of Professional Excellence in Coaching (iPEC) that portrays the groundbreaking Core Energy Coaching process. She is a certified Energy Leadership Index Master Practitioner and an active credentialed ACC ICF (International Coaching Federation) member. She is certified in Coaching with Politics and also certified in Team Coaching. She is currently member of the ICF 2012 Mexico Board Directory.
She has coached GMs, COOs, HRDs, VPs and Managing Partners of international organisations.
She can coach in Spanish, English and French.
“Coaching sessions with Ms. Camba were incredibly helpful. Although I was a little skeptical at the beginning, quickly I began to see the results. I was able to identify my professional goals in a much clearer way, set priorities an draw conclusions about specific courses of actions to follow. Overall, my coaching sessions allowed me to remain in focus and develop my capacity to execute projects related to my responsibilities as commissioner of Mexico’s Federal Elections Institute. Ms. Camba has a a special ability to engage her clients in open an honest discussion and to gently push them into answering key strategic questions. I strongly recommend her work as coaching instructor to public servants at top executive levels.” B. Nacif, Commissioner of Mexico’s Federal Elections Institute, Instituto Federal Electoral
INDI
A
Aruna
Aruna was a management graduate and joined L&D at IBM. She then joined a young entrepreneurial firm, Sasken, and followed that by starting her own organisation in training, which grew to 10 trainers, 350 clients and 45,000 delegates with an average satisfaction score of over 80%. She trained in NLP and also 60 hours on an ICF accredited course. She has undertaken 600 hours of training as a transactional analyst and is qualified in the MBTI extended version.
Her coaching clients include Oracle, SAP, Texas Instruments, Taj Hotels and Dreamworks Animation.
Aruna works in Bangalore.
“Coaching with Aruna was a fantastic experience for me. She was wonderfully calm, nonjudgmental and reassuring. I was able to narrow down to the root cause of the issues, move out of my comfort zone and have done things I feared before.” Somesh Quadros, Production Head – Dreamworks Animation
“The coaching with Aruna is going really well. It’s been a fantastic process working with her and I’d thoroughly recommend her to any other colleague in India who may be looking to work with a coach.” Barclays, India
A PRACTISING PSYCHOTHERAPIST AND ACCREDITED COACH
INDI
A
SrabanCREDENTIALLED ICF EXECUTIVE COACH WITH 30 YEAR LEADERSHIP EXPERIENCE
Sraban worked at various leadership levels in large corporates for three decades and heading the HR function, handled profit centre responsibilities.
He was working as Principal Consultant (HR Consulting) with Hero Mindmine Institute. He was trained as a coach by the International Coach Academy and he is actively involved in action research in corporate coaching. He is the author of a best selling book, Competency Mapping for Superior Results published by McGraw Hill. He is certified to use EQ-I and EQ 360.
His clients include Alcatel, Insta, Vodafone, American Express and the Indian Oil Corporation.
Sraban is based in New Delhi.
“Sraban worked as a coach for Indian Managers for our Global Programme on ‘Coaching for Optimal Performance’. Srahan has sound experience as well as diverse work experience at large organisations at leadership level. He coached our leaders on transformational issues and created the environment where the participants felt supported and focused upon the issues and the challenges of the organisation. We found Sraban as hard working, committed, experienced coach having high integrity.” MV Rao, Head of HR – Ansaldo STS India
INDI
A
Shyam
Shyam blends years of corporate experience into his coaching.
He has a Bachelors in Technology from IIT, Delhi and an MBA from IIM, Calcutta. He has over 750 hours of coaching experience, having undergone 200 hours of coach training with Results Coaching Systems (David Rock) and Coach for Life. He is qualified at PCC level with the ICF and qualified to use MBTI Step II.
His clients include Microsoft, HCL Technologies, Deloitte, Socomec, Cyber Media, Times of India, Oracle, BioSpectrum and IDC India.
Shyam works out of New Delhi and Gurgaon.
“Shyam constantly challenged me, pushed me, showed me the mirror. He was able to point out areas for potential improvement and shared ideas on how to put things into perspective. He was sincere and diligent in his role to help.” Rajat Banergi, Partner – Deloitte Touche
HAS OVER 30 YEARS’ EXPERIENCE AS A BUSINESS BUILDER AND COACH
INDI
A
RamA MECHANICAL ENGINEER WITH A CORPORATE CAREER WITH UNILEVER, NOW A COACH
Ram has had a full career: as Adjunct Professor on graduate programmes and MBAs at Christ University, Bangalore, as GM for Unilever India and as Board Director on both automotive and oil and steel businesses.
He is an author and coach.
His training is as CPCP with the ICA, and PCC accredited coach with the ICF.
His coaching clients include Unilever, Save the Planet, NGO groups and many entrepreneurial firms in India.
Ram works out of Bangalore.
“Ram would deal with all the issues that heated up with an adroit mixture of analytical and emotionally intelligent skill sets. We have begun approaching our managerial, creative and strategic issues with the same approach. He has exceptional clarity and watched us across the board table, brought in out-of-the-box epiphanies and made us live them through intense white board sessions. We left every meeting with a deep sense of satisfaction and hope and elation.” Sudhir Ramchandran, CEO – VizioHub, Singapore
INDI
A
CharlesEX CORPORATE ACCREDITED COACH
20 years of comprehensive experience in world-class quality companies across multiple industries (retail, aviation, engineering, IT, consulting, finance, insurance), Charles has an MBA and was trained as a coach by a university (Georgetown) offering a 18 day course in Leadership Coaching. He is accredited by ICF.
Charles operates out of Bangalore.
“I have a challenging relationship with a prime contractor. The coaching sessions enabled me to look at that relationship using a different perspective, and to handle conversations in a more constructive way. As a result, there have been some clear mental and physical benefits. Charles also helped me to develop an approach to reframe discussions with two staff member issues. The result was a successful interaction in each case that led to successful reintegration of these team members.” Director – defence consulting company, Washington DC
INDI
A
Ajay
Ajay has 27 years’ experience in sales and marketing, leadership development, training and organisation development consulting.
He began his sales career in Xerox, India and for 13 years worked in sales and marketing, ending at Vice President level. He then set up and established his own training and leadership development consultancy and for about ten years conducted management development programs and OD interventions with HP, Motorola, GE, Oracle, Infosys, Acer, Sharp, Timken, Philips Software, Wipro and many other global organizations in India. He was trained by ICA and is accredited by ICF.
His work as a Pastor and pastoral counselor has added a people centered, holistic and ethical approach to life. In addition to executive coaching, he also conducts ICF recognized ACSTH coach training programs both nationally and internationally (Tokyo, Bali).
Ajay operates out of Bangalore.
PROFESSIONAL CERTIFIED COACH (PCC, WITH THE ICF)
INDI
A
YatinPROFESSIONAL CERTIFIED COACH (ICF)
Yatin was an engineer by profession and did a Masters in Business Administration at Bombay university.
He has won many prizes for academic excellence. His last position was with Allergan, the US healthcare company where he held high senior posts and ended as MD for India and South Asia. He was trained as a coach by the International Coaching Academy in Australia. He is both coach and mentor and has gained over 1,000 hours, so is accredited by ICF with PCC status. He is a visiting faculty member at the renowned Management Institute in Bangalore. His clients include Shalina Healthcare, with interests in Dubai. He has worked extensively with the Country Head for Clinton’s Foundation, in particular the AIDS operation for India, based in Delhi.
Yatin is based in Bangalore and coaches in Hindi, English and Marathi.
“I am extremely delighted with the professional approach with which Yatin managed the coaching engagement. His unique abilities are bringing intellection to the table, analogies, humor and powerful questioning. He has a natural talent in sharing perspectives in forms of stories and anecdotes. These help the coachee to reflect and give direction to a completely new perspective. He also supported me adequately in instilling a sense of accountability within me for completing my actions.” S. Vidhyarthi, Consultant – Gallop, India
INDI
A
ShaliniPCC ACCREDITED COACH
Shalini was trained by ICA as a Certified Professional Coach and has done over 1,000 hours of coaching, giving her PCC status. She also holds a Masters in NLP, can use Thomas Team Analysis and Firo B.
Her clients include Directors of Logic, Global Scholar, Vodafone, Shell, Indian Oil, CAE, Apollo Hospitals, Walt Disney, UTV and HP.
Shalini works out of Bangalore.
“I hired Shalini to work with senior members of UTV’s senior sales team. Specifically, I was looking for an intervention which would help them grow professionally and personally, and enable them to develop themselves and their teams to achieve highest standards of excellence. Shalini and her training partner delivered an excellent 2 day workshop which was followed up by one on one coaching for the employees with 360 degree feedback from their direct reportees, peers and seniors. I have been particularly impressed by Shalini’s commitment to the task, by her ability to build meaningful relationships with the employees and thus get them to open up and work on key issues, and find solutions. She is very professional and clearly has a great amount of expertise in her field, and I can already see the results in the employees she has worked with. In addition, she is very diligent at ensuring follow up and keeping to agreed deliverables.” Heather Saville Gupta, Group VP – UTV Television
INDI
A
JosephACCREDITED COACH (ICF)
Joseph was former Chief of People in the hotel industry with CGH Earth Hotels. He did his training in coaching a few years ago with CoachU and became an accredited coaching entrepreneur and leader of small businesses in Kerala.
Joseph operates out of Bangalore and Hyderabad.
“Joseph’s coaching process is to hold the mirror in front of you enabling you to decide what you want to change. He doesn’t instruct or advise but makes you choose! It is very rare to see a good mix of a consultant, counselor and business expert in one person and perhaps this is his uniqueness. So I would call him more than a Coach, may be an ‘Expert Coach’. I recommend Joseph to all those businessmen and professionals, irrespective of the size and substance of the business that you are in. If you genuinely wish to change, here is the person who can help you do so.” S. R. Nair, Managing Director – Team Frontline (and President of the Kerala Management Institute)
INDI
A
LinaACCREDITED COACH (ICF)
Lina has held corporate roles in sales, systems and L&D for some of the leading companies in India. Her roles included managing the MIS and systems at a national level for TNT and Head of L&D for Raymond Textiles. She is now focusing on executive coaching. Lina is doing a doctoral programme in executive coaching on the impact of coaching on the individual and on organisational development. Her original coach training was with ICA. She has PCC (Professional Certified Coach) status with the ICF and she runs ICF recognised ACSTH coach training programmes both nationally and internationally (in Bali and in Tokyo).
Her clients over the years have included HP, Oracle, Digital, Intel, Motorola, Verifone, Bosch, L&T Infotech, Sharp and her recent coaching engagements have been with Mars, Wrigley and Ford.
Lina operates out of Bangalore.
INDI
A
Ayeda
Ayeda is a psychologist, with a Masters in Communication from Stanford University in California.
She has worked in films and communications in New York, in strategy and operations in California and has latterly held AVP roles in Bangalore. At that time she undertook Six Sigma training and is a black belt. She was trained by ICA (International Coaching Academy) and is a certified coach with them and is a PCC certified coach with ICF global body. She has been a full time coach for three years. Clients include British Airways and MphasiS BPO Services (then owned by EDS and now by HP).
Ayeda coaches in English and speaks Hindi. She operates out of Bangalore.
PROFESSIONAL CERTIFIED COACH (ICF)
INDI
A
VidhyaPCC ACCREDITED
Vidhya has a sociology degree and MBA. She has worked in HR at Gallup, managing talent in London and Chennai.
Her coach training was with Results Training and with ICA’s Professional Certified coach training. Vidhya is also a Certified Neuro Linguistic Programming (NLP) Practitioner. She has coached the leadership team of a leading bank in Kuala Lumpur, Malaysia; Functional Heads of Corporate Banking division of a leading bank in UAE and Client Service Directors of a leading technology company – in more than 20 countries.
She has published many papers in management magazines such as Smart Manager and People magazine. She is currently working towards publishing her book – a guide to practicing coaches on driving transformation in clients.
Vidhya operates out of Bangalore.
“Vidhya is a fantastic coach. The way she conducted the coaching session was phenomenal. I realized blind spots. Her deep connectedness was quite evident in the way she carries herself. Her questions were so powerful that it helped me to find the root cause of my existing challenges and breaking insights that will change my future course of action.” Kshitij Sharma, Vice President, Training – HSBC
INDI
A
Malti
Malti has been a coach for 15 years. She was trained originally by ICA (International Coach Academy), a course aligned with ICF so all the core competencies were covered.
Her ongoing commitment to learning in coaching led her to do an NLP practitioner course and latterly the Ontological Coaching course with Newfield Network. This covers the integration of body, emotion and language. Her time as a coach is highly sought after and she has over 1,000 hours as a coach, and is PCC status with the ICF accreditation.
She has written books on mentoring and personal development. Her clients have included employees of Kellogg’s, Christies, Coca-Cola, Infosys, Essar and 3Global.
Malti operates out of Mumbai.
“After the workshop, I was able to rethink and reframe and to stay firm on my target! I got the distinctions between victim and responsibility, how to centre before making decisions, I discovered my values, and I learnt how to say no.”
“It reminded me that I am a human being and of what I truly value in life!! It also made me value life!!! What worked best was the change in thinking process and the practices! This program gave me very good asset to change my thought process and how I see the world! Everything worked for me!!!” Sarasak, Microsoft Thailand
AUTHOR AND EXPERIENCED PCC ACCREDITED COACH
INDI
A
Sujit
Sujit’s career in sales, sales management, manufacturing and training on Dale Carnegie’s courses has given him a background that makes his coaching fluid.
He has had some interesting training as a coach – originally with the International Coach Academy (ICA), then with Fielding University in the USA where he took and gained a certificate in Appreciative Coaching and also engaged in an 8-week World Café (again at Fielding where the World Café approach was started).
He has vast experience of coaching but some clients hold him to NDA. He is able to say that he is coaching within Unilever and Erehwon – India’s most creative consulting firm.
Sujit coaches in English, operates out of Bangalore and works in Mumbai and Chennai.
PCC ACCREDITED COACH (WITH ICF)
INDI
A
Gayatri
Gayatri has a first degree in statistics and a post-graduate degree in HR Management.
Her coach training was with ICA (International Coach Academy) and she has done over 1,000 hours of coaching and has PCC status.
Her CPD includes a certificate in Appreciative Inquiry coaching from Fielding University.
She is also versed and experienced in Assessment Centres.
Her clients include Apple, United Biscuits, United Breweries and Unilever.
Gayatri coaches in English, Hindi and Tamil, and operates out of Bangalore.
“Gayatri’s coaching style is very pleasant and informal. She is able to facilitate me to generate insights and alternatives with her focused questions. She is also mindful of the need to help me come up with action plans which will move me towards my goals. She is able to link up with my emotional side as well.” Harish Devarajan, Founder – People Unlimited (formerly Vice President, HR Services – Hindustan Unilever)
“Gayatri has a bubbly and energetic style of engagement with great presence and lightness – this in turn enthuses one to take up challenging issues. Her authenticity and forthrightness help one to trust her quickly and that creates the space for sharing and discovery. Her questioning is easy, done with great timing and very powerful leading to changes in perspectives.” Nikhil Benegal, National Training Manager – Madura Coats
FORMER HR PROFESSIONAL, NOW CERTIFIED (PCC) COACH
INDI
A
VinitaA MECHANICAL ENGINEER NOW WORKING AS A MENTOR AND COACH TO MIDDLE MANAGERS
Vinita has over 15 years’ experience in the field of people and organisation development with some of India’s largest companies.
Her experience spans industries and business sectors and covers people from director/senior executive level to management trainees. Vinita’s areas of expertise are mentoring, coaching and team building.
Vinita has engaged in much professional development as a coach – NLP, Appreciative Inquiry, TA, Bion group work and she is a Certified Organisation Development Practitioner from the Indian Society for Applied Behavioural Science.
She works out of Mumbai.
“Vinita has helped me to draw on my natural strengths as a leader and leverage them to more effectively demonstrate my executive presence. She is also an effective model for those behaviours, revealing in both words and actions what it means to direct, lead, mentor and empower others. She has this great power to motivate you.” Ajayan Nair, Site manager, Cape plc
INDI
A
Sai GQUALIFIED PSYCHOLOGIST, ICF ACCREDITED COACH AND TRAINER. HE LIVES IN BANGALORE
Sai is an Industrial Psychologist who works as a coach, coach trainer, consultant and facilitator. He has 17 years corporate experience covering the fields of Manufacturing, Service, Marketing, Sales, HRD and People Development.
Sai is also trained as an assessor in Assessment Centres and developer in Development Centres.
Sai has extensively used MBTI, Proception2™ DISC, BMA, Pro Active DISC Index, ProActiveValue Index, PTPS, Belbin Team Roles, Thomas Kilmann Conflict Management Styles, Eqi, LPI, Watson Glaser, Enneagram, SLPI, and Firo B in the programmes, which facilitate in individual understanding as well groups.
Sai has facilitated large audiences – middle and senior level in understanding individual types and impact of type in interpersonal relationships and teamwork, besides leadership development. Sai is a leadership & team coach. Sai’s coach training was in the USA. He is a visiting Faculty for MBA with professional teaching institutions.
Clients Sai has worked for include HP, Wipro, Infosys, Tata Group (Land Rover, Jaguar), Rane Group, ING, Fidelity, Goldman Sachs. He is ICF accredited as a coach with ICF.
INDI
A
RajuPPC ACCREDITED COACH
Raj has a history in banking. The last corporate responsibility he had was in a leadership position, heading a team of change managers with overall responsibility for the delivery of multiple projects within Investment Banking Operations of ABN Amro, Amsterdam as part of ACES, Chennai.
Typical projects he ran comprised of software implementation/upgrade and migration of business into Chennai. For five years he ran his own training firm, specialising in how IB works, International Financial Markets (especially Operations) across most of the big international banks in India including RBS, Lehman Brothers, Deutsche Bank, Standard Chartered, Morgan Stanley, Credit Suisse, Oracle and Merrill Lynch.
His coach training was with icoach academy – with a plus. The plus factor was that after the 125 hours’ structured web-based training and mentoring, he had six days’ (over three months) practice and feedback sessions. He then went on to have 750 hours’ mentored coaching.
He passed as a Certified Professional Coach.
Raj is based in Chennai.
INDI
A
AtulAN ACCOUNTANT WITH 20 YEARS’ COACHING EXPERIENCE, BASED IN MUMBAI
Atul has broad and deep training in Bion-group training, Appreciative Inquiry as well as psychometric training in MBTI Step I and Step II, Firo-B and TA. He is also a NLP Practitioner. He is a faculty member of Edinburgh University. He contributes to business magazines on people leadership as a subject matter expert.
He started his career as an accountant. He frequently delivers leadership programmes in Europe. He is a yoga teacher and teacher of introspective philosophies like meditation.
Atul has worked with Tata Motors (Jaguar and Land Rover), Aditya Virla Group, Wartsila, Duetsche Bank, Abbot Truecare Pharma, Abbott Laboratories, Barclays, Standard Chartered Bank, Bembro Brakes Spa, Bwin.Party Digital Entertainment plc, Cape and Magic Bus.
“Since our first meeting in Doha – Qatar, I was impressed by Atul’s ways of coaching and guiding us. Selection of his words was always so dignified and meaningful, that with every word I felt improvement in myself. He has a very humble and calm nature, which gave me a chance to openly interact with him without any hesitation and I don’t remember that he was ever unable to satisfy my queries, as he has the brain and heart of audience. I am trying to adopt and implement his ideology and techniques in my life. I had and will always feel privileged being coached by someone like Atul.” Irfan Cheema, Project in Charge, Cape plc
CHIN
A
Aloysius
Aloysius was in top management posts in IT, manufacturing and electrical products.
He took an MBA with the University of Hull and his first degree was a double first in Finance and Marketing from the University of Oregon, USA. He can coach in English and Mandarin. His coach training has been in NLP and also a certified course with the ICF.
His clients include the Four Seasons, CSA, Nemko and Total Lightings.
Aloysius is based in Shanghai, but goes to Singapore to coach once a month.
“Big thanks to you for coaching me in helping me move towards my goal in life. I was not happy with my previous job and was very reluctant to do anything productive. It was a monotonous day in and day out work day for me. Talking with you have helped me move out of my previous company and started my own. I am now very happy and the achievement is rewarding. You were great with your patience and challenging questions that made me think.” Vanessa Bi, Managing Partner – D&J Associates
“I would like to take this opportunity to thank you for all your time and efforts in helping me clear doubts in my ability to move forward as a General Manager. Your patience, style and coaching skills have opened my eyes to new approaches which I would not have thought of.” Gan Gandi, General Manager – Haining Xingao Fibres
PREVIOUSLY IN CORPORATE IT, NOW FULL TIME COACH
CHIN
A
Michelle H
Michelle had commercial experience as an engineer in telecoms, having her first degree in computing.
She moved into HR and she took an MBA from Zhejiang University and many coaching programmes (NLP professional coaching, ICF accredited), a Mentor course for NLP, a Mastery Coaching Programme (ICF recognised) and an Executive Coaching Programme (again, ICF recognised).
Her clients include the ECI Telecom.
Michelle works out of Shanghai.
“Michelle’s coaching sessions are always very effective. We discussed many challenges I faced in my management position, I learned and achieved a lot, and improved my managerial skills significantly during the half year with Michelle. Michelle always stands in my position, stimulates my thinking by asking all kinds of powerful questions and in-depth exploration. I enjoyed the ‘AHA moments’ in the coaching sessions with Michelle very much.” Frank Liu, FPGA R&D Department Manager – ECI Telecom, China
PREVIOUS CORPORATE EXECUTIVE NOW NLP AND ICF COACH
CHIN
A
DalidaNLP MASTER COACH
Dalida was trained by the Behavioural Coaching Institute. She has done a lot of coaching with the British Council in China and Thailand.
Dalida has been working in the field of training, coaching and consultancy since 1995. Dalida is a certified Master Coach and a member of International Coaching Council. She also holds certifications in NLP and is an EQ Coach and EQ trainer with a BA in Chinese Language and Literature from the Belgrade Language University. She has delivered a vast number of programs in Vision, Values & Goals, Leadership and Teambuilding for corporate clients in China, Cambodia, Hong Kong, Taiwan, Mongolia and Thailand.
Her other clients include Siemens and Google.
“I can strongly recommend Dalida as a very skillful personal coach. I was in the privileged position to meet her when I was in a real personal crisis triggered by health and work problems. Dalida successfully supported me to get my own issues correct, tackle my problems and regain an optimistic attitude towards life. Especially her style of careful listening, suggestive advice and sharp analysing helped me to stop looking for outside blame but for solutions coming out of my inner strength.” Sean Power, Director – British Council, Thailand
CHIN
A
Kelly
She spends half of the year in China and half of the year in Adelaide, Australia.
Kelly worked for many years in Group HRD and business consulting in GE. She was trained as a coach over nine months (45 days face to face) on a Diploma programme at the Coaching Institute in Australia and also undertook NLP Practitioner training. Prior to that she achieved a MSc in HR Management from Cardiff University in the UK and a Diploma in Applied Psychology from Beijing University. Kelly is accredited as a coach with the ICF.
Her original degree was in Finance from Zhongshan University in China.
Her coaching clients are BP, Philips, Emerson, Mars, HSBC, Honeywell and Black & Decker.
She is sought all over China and in Hong Kong (Beijing, 3 hour flight; Shanghai, 2 hour flight and Hong Kong, 1 hour flight). Kelly coaches in Mandarin and Cantonese.
FORMER HR PROFESSIONAL, NOW ACCREDITED COACH
SING
APOR
E
LydiaACCREDITED COACH (ICF)
Lydia was a Partner in PwC for over 20 years.
She specialised in talent and change management. She has an MBA, her coach training was with Coach U and she is currently undergoing 180 hours’ Professional CPD in America.
She has extensive experience in strategic, organisational, management and human resource consulting, working with top and senior management teams. She has worked with large multinational corporations and large conglomerates across a wide spectrum of industries such as financial services, high technology manufacturing services, healthcare services, hospitality, lifestyle products and services, fast-moving consumer goods, industrial products and services, real estate, construction, telecommunications and chemicals and pharmaceuticals.
“Working with Lydia I was able to clarify my values and explore my strengths which aided me in shaping my purpose and achieve my objectives. I value Lydia for the co-creating, genuine concern, openness, frankness and ability to help me shift perspectives.” Wee Wei Ling, Executive Director, Pan Pacific Group of Hotels
SING
APOR
E
KathleenACCREDITED COACH
Kathleen holds an MA in Intercultural Communication from the University of Texas and is presently pursuing a PhD in Human & Organizational Development, with a special emphasis on Global Leadership Development in Asia. She has over 25 years’ professional experience living and working in Asia. She is core faculty for several Fortune 500 multinational organisations’ leadership development programmes. Her coach training was over two years with Corporate Coach University (a Diploma). Her clients have included Fedex, Discovery Channel, Pfizer, Alstom, Olam International, Sanofi-Aventis, NASA, SPX, ABB, Cisco, Deutsche Bank, HP, Credit Suisse, Agilent and ExxonMobil.
Prior to her experience in Asia, Kathleen served as Advisor/Liaison to the Saudi Arabian Ministry of Foreign Affairs and King Saud University, while with the Saudi Arabian Educational Mission to the United States.
Kathleen has vast experience of development work in both design and delivery – for Cisco, Alstom, Deutsche Bank, Hewlett Packard, Credit Suisse and ExxonMobil.
SING
APOR
E
SusanEXPERIENCED COACH
Susan has had 20 years in consulting and coaching. Her previous corporate career was in advertising and PR. She has worked in Australia, Jakarta and Singapore. Her coach training was with Coach U and she has an advanced certificate with them. She is qualified to use assessment tools Harrisons and Benchmark 360, Skillscope, EQi and EQi 360.
Susan’s clients include Cisco, Dell, SAP, DHL and AT&T, Microsoft, Goldman Sachs, Deutsche Bank, Bank of America Merrill Lynch, the NBA (National Basketball Association), Singtel and the Singapore Civil Service.
“You had a great way of breaking down the tasks I needed to focus on to reach my goals. I met you at such a critical time as I doubted myself and what I could achieve, but you helped me crystallize my goals and bring out my strengths needed to help me achieve them. I’m truly excited with my new role and life... I see it as a great new adventure for me and my family. I can safely say that I would not have achieved this without you!” Wee Wei Ling, Executive Director
SING
APOR
E
Jean-FrancoisA FORMER ENGINEER, HE WORKED IN SENIOR MANAGEMENT POSITIONS GLOBALLY AT A FORTUNE-500 COMPANY, HE IS A ‘MASTER CERTIFIED COACH’
Jean-Francois has held positions in manufacturing, marketing, business development and general management. Jean-Francois’ last corporate assignment was Strategy Vice-President for one of the 4 Divisions of Lafarge, where he helped to anchor solid internal and external growth for the €2 billion business, and coached business unit managers in the 5 continents.
He has coached over 400 executives working in a great variety of positions, most often on leadership development, strategic planning, career orientation, work-life balance and cross-cultural management.
His clients originate from over 25 different nations in Singapore, Thailand, China, Vietnam, India, Europe, North America, Australia, the Middle East and Japan.
He also trains coaches and mentors.
Previous clients include Unilever, Chevron, HSBC, Pfizer, Michelin, L’Oreal, Tesco, Ford, Hermes, Deloitte, Bosch, Tata, Johnson and Johnson, EDF, Barclays, Lafarge, Bayer, 7Eleven, Pizza Hut, Hilton Hotels, KFC, HSBC, BNP Paribas, Air France KLM, JanssenCilag, Amadeus and AkzoNobel.
Jean-Francois coaches in English and French.
“Jean-Francois has all the hallmarks of a great coach. I have found him to be very methodical in his approach, tough in his questioning tactics and insightful in his advice.” Leonard Lee, Senior Director, Talent Management Asia-Pacific, Hilton Hotels
SING
APOR
E
Sue AA QUALIFIED LAWYER WITH AN MBA FROM INSEAD TURNED PROFESSIONAL COACH AND TRAINER
Sue was trained by James Flaherty in Integral Coaching. Sue also facilitates on leadership programmes and professional development workshops. Her workshops include resilience, impact, culture change and networking.
She has a BA from Oxford University, an MBA from INSEAD, is qualified as a Solicitor in England and Wales and holds an executive diploma in Positive Psychology in Business. She uses MBTI.
She works mainly in Singapore, Abu Dhabi and Dubai but has worked regularly and extensively in Jakarta, Bangkok, Hong Kong, Shanghai, Tokyo, Manila, Mumbai, Kuala Lumpur and Perth.
Her clients include INSEAD, Jardines Schindler, Microsoft, Singapore Civil Service, Aldersgate Partners, Lee Kuan Yew School of Public Policy, the National University of Singapore Business School, BBC, an Investment Bank and a range of social entrepreneurs.
“Sue coached me during a difficult time and her sessions were extremely helpful. She managed to put my situation and my emotions into perspective and to start to build a confidence in me that had been badly dented by the unexpected change in my circumstances. I would have no hesitation in recommending Sue to other organisations or individuals who needed similar coaching.” Nic van Zwanenberg, Senior Director, FOX International Channels
SING
APOR
E
ReetaREETA HAD A CAREER WITH MARS AND IN CONSULTING BEFORE BECOMING A TRULY GLOBAL COACH
She brings a strong background in behavioural and organisational change from her time in Mars Confectionery and over 18 years of consulting experience. Her approach has been described as “insightful yet open, challenging but not aggressive.” She has a pragmatic and outcome-focused style, which she combines with strong commercial acumen. This enables her to have the ability to work with individuals and teams in coaching and workshops, helping them focus towards common goals of the organisation.
She has a strong track record across all sectors and a known reputation for her work with individual executives, boards and top teams. She is a Leadership Coach with a direct and inspirational style and is known for growing leaders.
She has lived and worked in a number of different countries including Russia, Eastern Europe, UK, India, Malaysia and Singapore. She has also worked and delivered to clients based in the Middle East (Egypt, UAE, Oman, Kuwait and Bahrain) and Africa (Nigeria, Ghana, Uganda, Cameroon, Kenya and Tanzania).
Reeta is certified to use EQi, Ei360, MBTI, DISC and Personal Directions (MRG).
Her clients include Microsoft, PwC, Eversheds, Tesco, Nokia, SingTel, Group M, Patimas, IBM Consulting, Nomura, Cadburys, JP Morgan, Hertz and Citibank.
“Reeta has provided me over the last 3 years personal coaching support. I believe this attention has enabled me to focus more on building my leadership capability and profile. Reeta is truly focused on the client, building trust and flexing to deliver a quality service. I believe ATOM Global Consulting is now a unique opportunity attain excellent coaching and team building expertise.” Mike Clarke, International HR Director, Hertz
SING
APOR
E
AvitalA QUALIFIED AND ACCREDITED (PCC) COACH & TRAINER
Avital has an MBA from INSEAD and had 15 years in senior corporate life.
Avital specialises in working with senior and high-potential executives, helping them manage both themselves and others more effectively. She has worked extensively with leaders in a variety of multinational organisations, mainly in the financial services, technology, FMCG, government, defence, healthcare and education sectors. Avital worked with clients in Asia, North America, Europe, Australia, and the Middle East.
She trained as a professional coach with The Coaches Training Institute (CTI), and is one of only a handful of Singapore-based coaches who are certified as Professional Certified co-Active Coach (CPCC) and Avital is a credentialed Professional Certified Coach (PCC) by the International Coaching Federation (ICF). Avital is also a graduate of CTI’s year-long Leadership Program.
Avital is qualified to use EQi, the Leadership Circle Profile, CCL Suite of Assessments and The Workplace Big 5.
She coaches in English and Hebrew.
JAPA
N
DerrickCOACH AND SPEAKER
Derrick completed his Certified Professional Coach training at the International Coaching Academy. He is ACC accredited with the ICF.
His clients include Mazda, Ford, Hiroshima University and Sharp.
Derrick works out of Osaka and Tokyo.
“I highly recommend coaching sessions with Derrick as they kept me motivated and I learned a lot from them. More importantly, Derrick was able to support me in finding out why I wanted to reach my goals in the first place. I was able to change my way of thinking, perspectives and behaviour for the better.
It always sounds easy when you are given the advice and opinions from another person, but you might not agree and may lose sight of the original problem. Derrick didn’t say what I should do. Instead he supported me to find what I wanted by myself. If I didn’t learn how to take responsibility for my thoughts and feelings, I might still be frustrated. Now, I feel a sense of achievement that I have overcome my own barriers and I can proudly say that, “I did it!”” Ms. Tomomi Hirano, Assistant Manager, Environmental Compliance – Sharp Corporation
JAPA
N
ChrisFORMER INTERNATIONAL EXECUTIVE AND ENTREPRENEUR WITH VAST COACHING EXPERIENCE
Chris has an MBA from the University of Hawaii. He has enjoyed a high profile executive as COO with ExStra and Senior Marketing Manager with Unisys in Japan.
He can coach in Japanese and English. He undertook a certificate in evidence based coaching – a programme that was over 250 days – with Fielding Graduate University in California. Chris is a Board Certified Coach with the Centre for Creative Leadership and a PCC accredited coach with the ICF. He is also qualified to use MBTI Step II and Firo-B, CPI and Benchmarks.
His clients include AstraZeneca, Johnson & Johnson, Google, Intel, Credit Suisse, Société Générale, Diageo and SAP.
Chris works out of Tokyo.
“After a few sessions with Chris, I was able to implement very quickly corrective measures based on the 360 and eye opening discussion. I enjoyed his way of coaching which was very balanced but demanding. With Chris I was able to share issues beyond normal coaching and he provided valuable advice and feedback. Chris is very well perceived by the management team.” Marco Ammann, GM – Hilti, Japan
JAPA
N
AnthonySPENT 10 YEARS IN ASIA IN MANAGEMENT, NOW A COACH
Anthony was in IT and Management and International Relations in South Korea, Malaysia and Australia.
He can coach in Japanese and English. His original degree was in International Relations and Japanese from the University of Sydney. He went on to complete 10 months of coach training in the USA, accredited by the ICF.
His clients include Unisys, HSBC, Deutsche Bank and Barclays.
Anthony works out of Tokyo.
“We had Anthony work with us as a Coach for the executive team. The results were fantastic, the team became cohesive and performed brilliantly, thanks to Anthony’s ability to help us work through a number of blind spots and bring opportunities from our strengths. Great to work with, patient but also very successful in terms of the results he bought with us.” Brendan Norman, CFO, Volkswagen
MAL
AYSI
A
Mike FACCREDITED COACH (PCC STATUS AND CURRENTLY APPLYING FOR MCC STATUS ICF)
Mike had a corporate career in sales pharmaceuticals, as a business manager, in operations and finally, as General Manager working in a project in Malaysia alongside business partner GlaxoSmithKline.
He has also run training and development projects in Tasmania. He completed his coach training with the International Coach Academy and became a certified professional coach, accredited with the ICF. He is now a PCC status ICF member due to his vast experience as a coach, coaching in Malaysia and Australia. His clients include Woolworths, Public Mutual, Prudential Life, GlaxoSmithKline, Launceston Motor Group and the O Group.
Mike operates out of Kuala Lumpur.
“Mike is brilliant for our business. He delivers tailored executive coaching, professional development and corporate training solutions. He has been a significant contributor towards the O Group’s recent achievement of the Tasmania Employer of Choice Award – the first ever not-for-profit organization to receive the award. I highly recommend Mike as a corporate culture and human capital development partner.” Andrew Billing, CEO – O Group
MAL
AYSI
A
LolaACCREDITED COACH
Lola is on the Masters in Consulting & Coaching at INSEAD. Her previous career was as a barrister (she studied at the Sorbonne and for the Bar at Lincoln’s Inn in the UK). Lola started her career as a lawyer in Mauritius in 1991, in the private sector, then at the Attorney General’s off ice.
Lola is a part time volunteer for the UNHCR at a refugee center. She has coached entrepreneurs, Heads of global markets, Heads of Audit and IT, CFO and General Managers.
Her first language is French and she coaches in English, French, Creole and the language of Brunei, Bahasa Melayu. She is accredited with the ICF from her first coaching training (with Corporate Coach Academy). Lola is qualified to used MBTI (steps 1 and 2). She is also certified by the Centre for Creative Leadership to administer their suite of 360 degree instruments and debrief the reports.
Lola operates out of Kuala Lumpur.
“Lola has proved to be a reliable and capable coach. We are happy to recommend her as a provider of related services.” President – Persatuan Kerbangsaang
MAL
AYSI
A
Michael
Michael held high office as MD and Director of Tourism and HR. He has a doctorate in Hospitality and a post graduate diploma in Organisational Psychology from the University of Lancaster.
His coach training was with the International Coach Academy, going on to have further training in Master Coach Training. He has gained status as a Professional Certified Coach and Master Certified Coach with the ICF.
His clients include L’Oreal, Sun Pharmaceutical, Petra Oil and Gas, Western Digital, Sapura Crest Petroleum, Prudential, ING and the Ministry for Higher Education.
Michael lives in Kuala Lumpur. He covers Hong Kong, Hanoi, Singapore, Jakarta, Bangkok by travelling and he telephones coaches around the world.
“My life changed after coaching with Michael. He has the gift to help me be a better leader through his excellent coaching skills and knowledge.” Andrew Vogiatzakis, CEO – OMD
A FORMER PROFESSOR AND CORPORATE EXECUTIVE, NOW A COACH
MAL
AYSI
A
FrancesACCREDITED COACH
Frances was an academic with a PhD in accounting and then she worked in industry for over 20 years. For the last few years she has been a professional coach, having done her first training with the OU, then NLP practitioner training, then certified ‘global mindset’ consultant and latterly, the Centre of Creative Leadership Executive Coaching course.
Her clients include HSBC, Tesco, Petronas (Oil and Gas), TNR (Energy), AIA Group, Philips, UEM World, Public Bank, Olympus, E & O, FELDA, QBE and Maxis Malaysia. Her global experience expands to various countries in Europe as well as in Asia where she facilitated workshops that were designed and developed by her, in the area of personal development and mindset change. These countries include China, India, Denmark, Finland, Singapore, Brunei and Thailand.
She is ACC accredited, ICF, based in Kuala Lumpur and coaches in English and Malay.
“The coaching sessions have truly enriched me and our Senior Managers. It has helped us to become better leader who are more generous in giving positive feedback to each other and our subordinates. It has also facilitated a change in our climate and I could see a positive culture across the company. I believe this positive change will lead to greater business results and staff retention.” Wong Lai Yee, Assistant General Manager – Eastern & Oriental Berhad
MAL
AYSI
A
Kwai
Kwai has a Masters degree in Managerial Psychology and trained as a coach on the Certified Business Coach course at the University of Malay Centre of Continuing Education, which included 17 days of face-to-face training within the year-long programme.
Her coaching clients are Inforlink Systems, Volkswagen, CGG Veritas, L’Oreal, Malaysia Airlines and QBE Asia Assurance. She has been a board member of the Asia Pac Alliance of Coaches.
She also trains coaches.
“Kwai’s coaching style made me feel always free to express myself, even in challenging and tricky moments. No matter how I was feeling before or at the beginning of the session, at the end of it I felt empowered, focused, joyful, proud and on the right track and committed. This coaching experience has been highly inspiring and useful for me.” Luisa Ferrario – Spinlight Group
PSYCHOLOGIST AND ACCREDITED COACH (ICF)
MAL
AYSI
A
Thomas CPROFESSIONAL CERTIFIED MASTER COACH, NLP MASTER PRACTITIONER AND TRAINER, SPEAKER
As the former Chief General Manager of Gulf Bank, and COO of RHB bank, he capitalises on his C-Suite experiences to coach senior management from various industries to make a profound difference. He coaches in US, Singapore, Malaysia, Thailand, Hong Kong and China.
He was trained by Robert Dilts as Master NLP. He holds an MBA from the USA.
His clients are senior executives of multinational companies such as Shell, ExxonMobil, Bayer, Pfizer, Standard Chartered Bank, GE Healthcare, Quintiles, Estee Lauder, TD Bank, Maxis, Maybank, Technip & ICLIF.
He speaks fluent English, Cantonese and Mandarin, and has the combination of both a Western management style/philosophy with an Asian heritage.
“Having Tom as a coach is a gift that I am ever so grateful for – our interactions have been so much more enriching than I would have ever imagined. As an European expat in Asia, I found it immensely valuable to be able to speak to Tom who understands both the Western and Asian culture and has been an expat himself in other markets. He is more than a top-class executive coach with a rich set of techniques and extensive business experience to draw upon.” Ebru Dorman, SVP, Maxis
HONG
KON
G
GurpreetCERTIFIED COACH
Gurpreet was in Investment Banking for 14 years. She has a Masters in Economics & Management.
She worked as a financial analyst in GE. Then she went into HR and held roles as HRD with RBS & HSBC in India. She has worked in 15 countries in Asia Pacific. She has been living in Hong Kong for a few years. Her training as a coach was with Results Coaching (David Rock’s outfit) where she undertook both general and executive coaching modules.
She is trained as a Harrison Assessor in their battery of talent psychometrics.
“I began working with Gurpreet at the beginning of 2012. By March I had expressed a list of life goals, chosen which ones to focus on and had begun making progress on them. Now, only ten months later, I have lost the vague feeling of unachievement that had haunted me for years. Now I can point to a lengthy list of things achieved and good habits created. I know what my current projects are and where they sit in my overall objectives, and I know that the goals I’m not pursuing at the moment are not forgotten or lost, but will be started in their due time.
Gurpreet’s gentle coaching style works well for me, and the focus on creating new behaviours rather than trying to break the habits of a lifetime is much more successful than many of the alternatives I have tried. The biggest reward for me is to be able to say that thanks to Gurpreet’s guidance I am at last pursuing some of my dreams, rather than just dreaming about them.” David Mather, Head of Core Banking, Global Change Delivery, HSBC.
HONG
KON
G
TeresaIMPACT SPECIALIST COACH
Teresa is one of Asia’s leading coaches and workshop leaders.
Her theatre-based approach is informed by a career founded on over 30 years of live theatre, improvisation, television and international business experience.
She has lived in Asia for over 20 years and uses theatre techniques to help coachees in the area of communication, engaged leadership, living the values, collaborative working, presentations, networking and influence.
“The ‘Influencing’ training we had was absolutely inspiring to my team. It celebrated who we are, while providing down-to-earth tips to enable us to be more successful in communicating upwards, and influencing our teams. It was done in a highly-engaging manner. I was amazed at all the learnings gathered and recorded. One of the best training workshops I’ve come across.” Marivic Tiongson, North Asia Marketing Director – GlaxoSmithKline
“I needed an efficient way to bring together the geographically and culturally diverse team; to work across borders, fill knowledge gaps and to share intelligence and resources. Teresa’s workshop achieved all of my business objectives, and as importantly, helped to forge bonds and increase collaboration. It was also great fun!” Michael Brunt, Group Marketing Director – The Economist, Asia Pacific
CANA
DA &
HON
G KO
NG
SteveACCREDITED COACH
Steve has vast experience of financial services in Asia Pacific.
He ended his corporate career as Head of HR for HSBC Asia Pacific and Head of HR EXCO. He is a graduate of Sauder Business School. He has held independent non-executive roles.
Steve is a PCC coach with the ICF and can work in his now home town of Vancouver, or coach via Skype.
“Steve’s style is one that senior people f ind particularly engaging, which enables him to quickly get the best out of a group. He brings an incredible level of hands-on, big company, corporate experience to the party, which clearly differentiates him from most other consultants in his field. Steve was an instant success with our senior team – insightful, corporate, business focused… and also a delight to work with.” Dr. Ritchie Bent, Group Head of Human Resources – Jardine Matheson
BHUT
AN
KhenpoSPIRITUAL MENTOR
Khenpo is the Chief Buddhist Monk in Paro, Bhutan. He joined Human Systems after meeting Deborah at a retreat in Bhutan.
He is a scholar of Sanskrit literature, has an MA in Buddhist philosophy and is a Director of the National Museum. He has written many publications such as Invoking Happiness, The Sight To Poetry, The Origin of Happiness, The Positive Impact of Gomchen [lay priest] Tradition, and Achieving & Maintaining Gross National Happiness.
Deborah Tom has trained Khenpo in coaching and he offers his services to our clients on a one-to-one basis by Skype, or by group basis in Bhutan.
“Khenpo offers you a way to help you understand yourself and others and your place in the world. I recommend him to anyone needing spiritual guidance or wanting to find their right path.” Former client
NEW
ZEA
LAND
JennyACC ACCREDITED COACH
Jenny had a career as an operational manager in hospitals prior to starting her MA and gaining coaching certification in the USA. Her coach training is extensive – as a Certified Integrative Coach she was trained by Debbie Ford at the Ford Institute for Integrative Coaching and JKF University, California. She is also a yoga teacher and teaches mindfulness.
Jenny has over 800 hours of professional coaching and clients include senior executives from a range of leading New Zealand companies taking part in the Global Women Breakthrough Leadership Programme. These women come from PwC, Fonterra, IAG, leading law firms and banks.
She is ACC accredited with the ICF (currently applying for her PCC credential).
“I have never done anything more powerful before and I can truly say that this coaching has changed my life. I have achieved clarity and understanding of myself and a calmness about my life and the world around me. I have set and achieved goals that in the past would have seemed impossible. Jenny guides with wisdom, intuition and total integrity.” Rebecca Poynter, General Manager – Bimbadgen Winery, Hunter Valley, Australia
SOUT
H AF
RICA
Michelle CACCREDITED COACH (ICF)
Michelle started her career in the IT industry, as a sales engineer. Later she became a brand manager, then sales manager and branch executive. In her late-twenties, she founded, grew, managed and later sold her own IT business.
Michelle has been working as a coach for seven years. She had wide and eclectic training as a coach. Having trained as a coach with The Coaching Centre in South Africa, she undertook her Master’s Coach Certification with The Behavioural Coaching Institute of Europe. She is also a certified Tele-Coach (TeleCoach Intnl, USA) and is trained in the Nancy Kline Time To Think Methodology as well as the Team Action Learning Methodology (AWOL). She undertook CPD with Philippe Rosinski in Buenos Aires in 2011 in his Coaching Across Cultures methodology.
Her clients include Old Mutual, Metropolitan Life, NSPCA, Parliament of South Africa, OutSurance, Department of Correctional Services, KPMG, University of Cape Town and Centre of Conflict Resolution.
Michelle operates out of Cape Town and can reach Durban by car and Johannesburg by plane.
“Michelle assisted me to unlock my full potential by assisting me in reinforcing my confidence levels around my skill set and knowledge base. She witnessed my tremendous growth and development. This development came not only in the area of business achievement and leadership, but in maturity and character as well. Her refreshing, insightful and honest approach to problem solving and the techniques that she taught me in the power of reflection has and will stand me in good stead on a professional and personal level.” Heidie Ziervogel, Head of Product – BoE/Nedbank International Banking
SOUT
H AF
RICA
SharonACCREDITED COACH (ICF)
A former lawyer who also worked as the Commissioner for Conciliation and Mediation, Sharon is now an accredited coach.
Her training was with New Ventures West at the Centre for Coaching – which forms part of the University of Cape Town’s Graduate School of Business. She is, then, ACC status with the ICF. She is also an accredited Enneagram Practitioner.
Her corporate clients include PharmaQ, PwC, JD Group, Tokiso Dispute Settlement, GIZ, Bowman Gilfillan Attorneys, Standard Bank, Optimum SA, Lurgi, the International Labour Organisation and the Gauteng Department of Education.
Sharon works out of Johannesburg.
“What surprised me about the coaching was how quickly thoughts and words started flowing because of the way that Sharon structured the questions. The environment was focused on discovering information and leading me towards finding the answers myself. After the coaching, I was a lot clearer about how my thoughts and behaviour were impacting my life negatively and I could pro-actively manage it using techniques I had learned.” Lindy Riphagen, Audit Manager – PriceWaterhouseCoopers
SOUT
H AF
RICA
JackieICF ACCREDITED COACH
Jackie formerly studied finance and accounting, then became a lawyer and is now a very well trained coach. She held senior roles in Barclays and Asba.
She did her initial training with New Ventures West (owned by James Flaherty who wrote one of our favourite books on coaching), then with Spectrum Training and the Centre for Coaching at the Witwatersrand Business School in Cape Town. Jackie now is on the faculty at the Business School, developing the Supervision Coach Training programme and has written a paper on the wider range of coaching and supervision models. She is trained on the use of the Enneagram.
Her clients include Eversheds, Mondi, PetroSA, Nedbank, Nedbank Capital, JP Morgan, Webber Wentzel, Anglo Vaal Industries, Zurich Re, SAB and the South African Law Society. She is accredited with ICF.
Jackie works out of Cape Town.
SOUT
H AF
RICA
GordonACCREDITED COACH (PCC, ICF)
Gordon studied philosophy and went into management.
He was in the public sector for a while and then launched a publishing company and was MD. He took the Professional Coaching programme with Results Coaching, both as a business coach, as an executive and team coach. He is now a trainer of coaches. He has coached senior managers in mining, in broadcasting, manufacturing and engineering. Gordon also runs leadership programmes.
His clients include Colgate Palmolive, Grinaker LTA Mining, AVENG, Business Connexion (Sasol), PPC, Rand Merchant Bank, SABC, Centriq, ABSA, Polyoak Packaging, W&RSETA, Unison, Harmony Gold SCM, Murray & Roberts Cementation and Sovereign Foods.
Gordon coaches in English and Africaan, and operates out of Johannesburg.
“Gordon achieved more that what was visible to him. He was confident and competent as a coach and I trusted him early on. I have been ‘revived’ by the experience. I can feel the impact on my changed behaviour and I like what I feel.” Carel Prinsloo, Manager – Business Connexion
SOUT
H AF
RICA
DaphnaACCREDITED COACH AT PCC STATUS, WITH ICF
Daphna is a former Actuary. She had a very successful first career working at Director Level as an Actuary, lecturing in Actuarial Science at Wits University and the University of Johannesburg and in running her own Actuarial Consulting Company.
She left that world and re-trained as an executive coach through Results Coaching Systems and subsequently has done an MPhil in Professional and Personal Leadership (she has just submitted her thesis).
Daphna is an accredited facilitator for various leadership development programmes and she has coached senior leaders from the following organisations – Sony, Rio Tinto, Genpact, ABSA (Barclays), Lonza Pharmaceuticals, Donaldson Filtration, McKinsey, Samsung, Rohlig Grindrod.
Daphna coaches in English and operates out of Johannesburg.
“Daphna has worked with my leadership team for the last 18 months. Daphna’s response to each unexpected crisis has always been exemplary and she has been able to both navigate the team through the current crisis as well as impart lasting development skills in tandem. Daphna has a good grasp of group dynamics and is able to expertly facilitate a diverse group of leaders, building a shared team ethic and facilitating improved team collaboration through her coaching and facilitating skills. She has a solid understanding of business realities and is not afraid to challenge and probe leaders in face-to-face discussions. I would recommend Daphna as both a coach and a facilitator wholeheartedly.” Matthew Lang – Sony, South Africa
SOUT
H AF
RICA
Nicky
Nicky had training as an occupational psychologist and worked in HR for 15 years. She ended up as Group HR Manager. She is also a licensed psychometrician and is able to use many psychometrics – including the Enneagram.
Her coach training included 1,500 hours with various providers – Coach Essentials, The Meta Skills Institute and the International Society of Neuro-Semantics. She is a meta-states and NLP practitioner.
Her coaching clients are Nedbank, Giesecke and De Vriendt, Afrox and Actuate.
Nicky operates out of Johannesburg.
“During the period 2007-2010, I worked with Nicky as my executive coach. At the time I was Partner in Strategy & Transformation, IBM Canada. I was surprised to learn how effective coaching via telecommuting across time zones could be. The quality of Nicky’s ability as executive coach is beyond reproach. Her style reflects tremendous personal maturity, respect and trust as well as a very enjoyable, yet professional sense of humour. She is an active listener who shows great flexibility in her style and never left me feeling vulnerable or exposed, even in a very transparent and often a surprisingly candid environment. This environment is created by Nicky through her unassuming yet confident style. She adds value by allowing one to constructively and objectively evaluate one’s own behaviours and facilitated the process to make me aware of personal belief systems that were standing in the way to reaching my full potential.” Carli Kinnear, Partner – DeBeer, Stokes & Partners Inc.
PSYCHOLOGIST AND ACCREDITED COACH, ACC (ICF)
SOUT
H AF
RICA
NobantuA WELL TRAINED GESTALT, NLP AND ENNEAGRAM COACH, MENTOR AND LEADERSHIP TRAINER. BASED IN PRETORIA
Nobantu has coached CEOs and Executives in different sectors internationally for 10 years. Nobantu has an MA in Counselling from Durham University.
She has extensive training as a Gestalt and Systems Perspective personal and organisational coach. She is also an Enneagram practitioner, Team Coach and NLP Practitioner.
She facilitates multi-cultural leadership development programmes for the UN. She has coached people in East Timor, Thailand, Africa, Geneva, Vienna and Italy.
Her clients include Department of Defence, Johannesburg Water, Department of Home Affairs, Housing Development Agency, SA Architectural Professional Association, First National Bank and United Nations.
“Nobantu is a warm individual who exudes an aura of calmness. She stands tall, displaying the quiet confident of a person at ease with self and what is. I felt comfortable in her presence, comfortable enough to be vulnerable. Our sessions were very productive. It seems that nothing escapes her keen eye. She was an invaluable mirror, helping me notice things which I had not been conscious of. Her manner of being has inspired me.” Pragasen Munien, Senior Manager, First National Bank
ISRA
EL
YaraACCREDITED COACH
Yara was trained with Co-Active Coaching Training with CTI, with whom she also took the advanced Certified Professional Co-Coach training. Her clients include Shufersai, ECT International, Anagrama and Mati.
“I feel so lucky by having Yara as my coach! She LITERALLY moved me! Her ability to call you forth to what really matters adds superior value to her coaching. Yara is most definitely an amazingly brilliant co-active coach and a big asset to any team or corporation! Last but not least, she is the leader of the leaders!” Marta Berg, independent consultant
“Yara is an amazing, inspiring coach. She is warm, funny, creative, intuitive and really knows how to bring out the best in people.” Mandy Barzak, School Educator – Beit Shemesh Girls’ School
DUBA
I
ShirleyA BUSINESS PSYCHOLOGIST AND FOUNDER MEMBER OF BPS COACHING PSYCHOLOGIST SPECIAL INTEREST GROUP. SHE IS AN ACCREDITED COACH AND EXPERIENCED TEAM COACH
With more than 20 years’ experience, Shirley coaches and runs workshops with executives across the petro chemical and oil and gas industries, finance and investment houses, telecommunications and FMCG companies. She also runs coach training and advises on how to create a coaching culture.
Shirley is an accredited coach, Member of the Association of Coaching and Member of the Organisation Division of the British Psychological Society. She is trained in BPS Level A & B Occupational Testing, which qualifies her to use a wide variety of psychological tools such as the MBTI Step 1 and 2, NEO, Hogan Potential Survey and Hogan Development Survey, 15FQ+, Saville Wave, OPQ, and Emotional Intelligence instruments. She is also qualified in the use of Clean Language Symbolic Modelling Techniques.
Her clients include Emirate Airlines, Royal Jet, Estee Lauder, Fonterra, Henkel, Nestle, Masafi, Saint Gobain, LBS, Ashridge, HSBC, Deutsche Bank, Abu Dhabi Commercial Bank, Amzaan Investment, Emirates NBD, Gulf Finance, Lloyds Bank, Mashreq Bank, Standard Chartered Bank, Dubai Health Care City, TECOM, Four Seasons Hotel Group, McKinsey & Co, The Boston Consulting Group, ADCO, ADNOC, ADGAS, Dubai Petroleum, Kuwait National Oil Company, Aldar Properties, Motorola, Nokia Siemens Networks, Qtel and Virgin.
UAE
Daisy
Daisy had a career in banking and then in Lean Six Sigma consulting before becoming a professional coach.
She is accredited with ICF and her clients include HSBC, ClubMed, Husky Engineering, Cadbury, Mars Inc. China, Wrigley Confectionary, Fonterra, Toll Group International, Royal Canin, SAP, Roc Oil, Brother, MOL, Hitachi, Ajinomoto, Shimadzu, Uniqlo Co. Ltd, Wacoal and NKT Cables.
Daisy coaches in English, Cantonese and Mandarin. She operates out of Beijing.
“To me Daisy is a great coach, she made me feel most motivated and energized. The skills and tools I acquired through are very useful – they helped a lot to make myself a better, happier and more efficient individual knowing how to prioritize task, make hard decision, better balance life and career. I heartily recommend her coaching to anyone seeking to develop and expand their professional talent.” Cecilia Yang, Regional Director – ClubMed, China
FORMERLY IN BANKING, NOW A PROFESSIONAL COACH
Contact usDEBORAH TOM, MANAGING DIRECTOR
If you would like to enquire about our coaches, please contact us.Human Systems Hughenden Hall Plomer Green Lane Downley Common United Kingdom HP13 5XN
+44 (0)1494 450950
+44 (0)7721 588269
www.human-systems.biz