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OCTOBER 2014 ISSUE 88

KELLY’S INTRODUCTION

This will be the last newsletter of 2014, considering the next issue will be January 2015. So as our 10th year of existence draws to a close, I must thank each and every one of you for your continued support.

Thankfully, as we complete our first decade, member support is increasing. We’ve always had a renewal rate above 90% but it is currently 97%, which is higher than recent years.

97% is an exceptional statistic, given the number of networks in existence.

Clearly, with so many new networks arriving on the scene, constantly inviting you to join them, you are valuing what matters most - the bond that we have collectively formed over the past years.

When we’re at our meetings, the bond is most palpable. The hugs, the fun, the friendship – it can be positively overwhelming. Amazingly, we already have 194 Delegates from 147 companies in 74 countries signed up to meet again in Beijing in April 2015, who will help us reach an amazing 200? What a phenomenal number, considering we are still 7 months away from the event. Take a look at the Delegate List further down in this newsletter, or in the Member Website and complete the WFN Booking Form if your company is not currently registered. The Meeting Manager system will be opening in the first week of January, so it will soon be time to pay for your meeting attendance.

I think another reason WFN continues to be supported, is the fact that I am strong, fair and honest in my leadership; my reputation is everything in this industry. Thank you for trusting and believing in me. Running a network is a challenging role, but it is one that I relish.

It is equally imperative that all Members are decent and open in all dealings. I am delighted to see how respectfully our Members treat one another. Having such great ethics at our core - reliability, positivity, integrity

Sitaram said in one of the videos on our Youtube Channel, that we are the World Family Network and it is true - this is why we will continue to stand united in our quest to excel and provide for our families, including generating increased revenue streams for our WFN family members.

Thank you once again for everything.

THIS ISSUE Kelly’s Introduction

Member Comments

New Marketing Brochure Issued

Member Interviews

Member News Stories

New Sales & Marketing Service

WFN Facebook & Youtube Channel

New WFN Members

Member Birthdays

11th WFN Meeting

Media Partnerships

LATEST MEMBERS

TUNISIA: C.A.T.T. SA CAMEROON: Central

African Shipping Lines CHINA: Action Air

Logistics SAUDI ARABIA: Freight

Solutions BAHRAIN: Able Freight

Xpress

STATISTICS

265+ Companies

122 Countries

851 Offices

10,965 Staff

2,510 Air/Sea Ports

4,890 WFN Shipments

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MEMBER COMMENTS "Thank you for the video. I went through the July newsletter and it really expresses maximum satisfaction from all those who made valuable comments. It shows the positive opinion each member has towards seeing this network grow and bond us together as one family. I am also honoured to see my comments expressed in the newsletter." Peter Mwangi of Simpet Global Logistics KENYA "I like the Video Kelly. Good job." Raymond van der Veld of SMART Logistics NETHERLANDS "Many thanks for your message, concerning the business in HK, it’s getting tough I would say, as the market is so very competitive, in order to keep the customer with us, we are not only have to offer good quality service but a cost effective solution is the key to win, with this view we have integrated our company business early this year as to provide full service of airfreight, ocean freight, logistics ( finance & purchasing ) and supply chain management that meet the global trade requirement. As a long WFN member, we already know that WFN is a network only for good quality agent, so we will keep looking for the good quality agent who is able to meet your high standard and we definitely would recommend it to you accordingly." Simon Liu of J & S Express HONG KONG "I think it is a great idea, particularly for a company like ours that is primarily air freight based. We do not have the volume to secure competitive rates from the steamship lines and we can’t secure enough new business to build the volume, because are rates are not low enough. It is a vicious cycle. If this is an opportunity for us to break this cycle and grow an important aspect of our business then we want to participate and will provide you with the necessary support." Michael Dean of Geo Express International CANADA "We would like to thank for taking time out of your busy schedule to send an email/video with us. It was greatly appreciated. Over the past years of being a member of one of the most reputable network around the world and having with accommodating and cooperative members, We are proud to say that PRIME LOGISTICS W.L.L are very grateful to be one of the partners of this influential and highly esteemed network. We will do our best to recommend some reliable members not only for availing the Free Membership Renewal but for us to help and contribute for the continuing success of this network. Like what PRIME LOGISTICS W.L.L is always saying "SUCCESS THROUGH SERVICE" we are always ready to lend a helping hand." G. D. Khan Bangash of Prime Logistics QATAR "Hi Kelly , you are looking Gr8 , good to see your personal message and definitely will try to find people interested to join our networks not sure of my contribution though. I am just trying to disassociate myself from other networks this year because WFN members in itself has all the potentials to offer competitive service so to maintain existing customers and develop new biz. As I said before also that my prospective towards not getting return biz from WFN partners changed with feelings that if I have good handling partner who serve my client like my own office in that city / country, it is a tremendous help than giving me some little return business and spoils my own existing clients biz. I am happy to be alive with the company of you all WFN buddies." Arvind Sharma of Swift Freight Moovers INDIA

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NEW MARKETING BROCHURE ISSUED As you know, one of the main purposes of a Freight Network membership, is to assist a Forwarder in winning new business. Rather than looking like a small stand alone, you instantly becomes part of an elite, global group. This is well understood at WFN Head Office and to ensure that this message is conveyed to potential clients, personalised brochures are available to you free of charge. Please email Debbie to receive yours. Along with your contact details, photographs of your staff can be added to the brochure, or it can be issued as it appears below.

Here are some of the comments received from WFN Members since the new brochure was issued: "Wow Kelly, thanks, this is such a great design. Really clean and fresh. I know that it will help me win new business." "Perfect for my business. WFN is always one step ahead, endeavouring to keep giving us new tools to succeed. Thanks a lot." WFN Founder, Kelly Bunyan is delighted with the new brochure: "I am so happy that this new design has been so well received. WFN continues to grow from strength to strength as we constantly think of ways to serve our Members. It is important to provide new tools and the right tools that are truly useful."

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GROWING BUSINESS IN A SHRINKING WORLD Bon Bini Cargo Services are Aruba's best known and most trusted freight customs broker on the Island. Bon Bini Cargo will handle all of your shipping needs, whether you are bringing it in, needing it sorted, or exporting it off the Island. WFN wanted to find out more about the company, where it all started and how networking was helping in today's market. Donald De Veer, Managing Director of Bon Bini Cargo Services, happily answered some of these questions: How did you start out in Freight Forwarding? My Aunt in Miami needed a representative for her Consolidation business in Aruba, I just finished College and this is how I started On September 15, 1990. Can you give us your general thoughts on the logistics industry today and how it has changed over the past few years? In the 90’s we didn’t have emails so all the documents needed to be sent by courier and net work was smaller. It is so much easier now. How do you see the future for independent freight forwarders? Our dedication takes the service to another level and this keeps the independent freight forwarders going. What are the main challenges for privately owned independent forwarders? You will have challenges if you just started out and don’t have the proper network in place, we don’t experience any challenges because we are private. As we all know, job-hopping is a common scene in the industry. How do you cope with this? When I just started in the 90’s I had to deal with this problem but as the company became bigger we have not experienced this. I treat my team as if they are my family. Most of my employees have been with me for more than a 10 years. I several that are more than 20 years with the company. What are your experiences in risk control? How do you avoid risks? All customers need to sign a waiver. I assume you that it has to do with the freight movements? Could you please share with us your future company plans? Since we are on a small Island we always look for ways to grow within the freight service business. Two years ago we started with third party storage and inventory control and we have grown also in this area which made us purchase another warehouse of 3000m2. Could you give a brief description of the forwarding in your country? We are more of an import business since we do not export that much from Aruba. At the moment the only export we have is scrap material for our customers and some returned goods. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? WFN came in handy for some logistic contacts to ship from their country to Aruba for our clients How relevant is networking in today’s forwarding industry? Networking is very important since the world is getting smaller and companies import or export from or to all over the world since the introduction of the websites and emails.

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NETWORKING IS A MUST FOR FUTURE BUSINESS Trust Freight International Ltd has been established in EGYPT since 1995, joined to the private sector and working in the int ernational trade and business since then. Mr Sherif Mesbah, ,Overseas Coordinator & Alexandria Branch Manager of Trust Freight International was happy to share his point of view on the industry: How did you start out in Freight Forwarding? In 1985 I graduated in the Faculty of Engineering – Alexandria University EGYPT. I worked as a civil engineer for five years. Then in 1990 I started working for DANZAS the big Swiss forwarding company where I learnt and loved this kind of business. In 1991 I was promoted to be the Sea freight department manager then in 1992 I became the Airfreight manager. In 1993 DANZAS was divided into a group of companies and I was invited to be the assistant general manager of one of them. In 1995 my two partners and I established our own Trust Freight International Ltd. Co. and since then we have been working together on the development of our TRUST GROUP EG. Can you give us your general thoughts on the logistics industry today and how it has changed over the past few years? From my modest point of view, there are two main pivots that our industry stands on and is being affected by, they are the fast technology development AND the international political plans. Sometimes going up and sometimes down.in order to keep this industry growing, all of the concerned parties must be convinced that their benefits will grow by our growth. I mean actual sellers and buyers, Governments and finally shipping and air lines. We are not competitors of any of them. We are just offering them our services to help them concentrate on their initial tasks and achieve higher scores. How do you see the future for independent freight forwarders? Well small freight forwarders will remain small, while big ones will gather and pool their experiences and efforts to offer t he best solution for clients’ forwarding problems. By turn this will definitely need a higher organising party to regulate every detail among thos e big ones. Of course I mean here the Freight Forwarding reliable networks like WFN for example. What are the main challenges for privately owned independent forwarders? To prove they are a trustful important party in the chain. Honest and active. As we all know, job-hopping is a common scene in the industry. How do you cope with this? Instead of paying high to attract good employees to your organisation and to keep them for longer time, I think it would be b etter for you and them if you share them in your profits and losses in a way or another. Like sales commissions and over -target bonus and so on. What are your experiences in risk control? How do you avoid risks? Most probably, we supervise our shipments by our staff step-by-step while in sensitive cases we insure them. We explain then charge our cli-ents for these additional services. Could you please share with us your future company plans? We are now a group of companies called TRUST GROUP EG. One of them is Trust Freight International Ltd. while the others are working in other business aspects. But all of them are depending on the whole TRUST GROUP’s companies. So we as partners and managers are putti ng our plans for all of them according to local circumstances. Regarding the freight forwarding business, we’ll concentrate in the near future on AGRI-CULTURE and SOLLAR SYSTEMS in exports and imports. This may start with small airfreight and LCL shipments but soon it will turn into big volumes as expected. Could you give a brief description of the forwarding in your country? Egypt has lost a lot of time and now it’s rapidly getting up. We suffered a lot in the past from the obstacles we were fighting in the freight for-warding business. Roads were not well paved and not well secured. No discipline or honesty in most of the execution steps… etc. But now eve-rything is getting better so we are so optimistic. This includes sea and air freight and customs and haulage services. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? Honestly speaking yes it did. And more honestly speaking it could assist members more. I think it only needs a simple way to explore and introduce each member’s tools to others. How relevant is networking in today’s forwarding industry? As I have mentioned here before it will be a must in the near future business.

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WFN MEMBERSHIP HELPED BUSINESS WFN Founding Members Asia Airfreight were established in 1971, predominately to act as a customs broker, and a freight forwarding division.

How did you start out in Freight Forwarding? To be honest, I got the offer here for this job and stayed in this company for 7 years till now. Can you give us your general thoughts on the logistics industry today and how it has changed? For me quite the same those years but learned from some senior in the industry that due to clients in the past don’t have so much fast information in the market. Profit normally can be better as they don’t get quotation so often. How do you see the future for independent freight forwarders? As long as there are still international trading in the market, we can survive but due to clients having more and more options, service level must improve, business scope must be larger, and sure have to be more and more professional and effective. Only with those, we can survive. What are the main challenges for privately owned independent forwarders? Those international forwarders can eat us by lower their cost easily and they can also base losing money to win some major account to achieve their global goal. As we all know, job-hopping is a common scene in the industry. How do you cope with this? I don’t have such problem so far (Should be worried for this) but I hope there are some good people can hop to our company. What are your experiences in risk control? How do you avoid risks? For those you don’t trust simply ask money from them before you send any cargo…better not to have the business than lost all the money Could you please share with us your future company plans? Trying to get more business from project cargo…and some big factories that supplies cargo for interna-tional big companies. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? WFN has sure helped me a lot in my business..

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DRAGON LOGISTICS ENJOYS WORKING WITH WFN MEMBERS VERY MUCH We spoke with Candy Chen of Dragon Logistics, she was kind to share the following interview: How did you start out in Freight Forwarding? 0n July of 2003 I graduated from University, then I joined Dragon Logistics, working in the operation dept. Can you give us your general thoughts on the logistics industry today and how it has changed over the past few years? Logistics industry in China has been developing rapidly during the past 15 years, benefiting from the fast growing economy in China. Most of the logistics companies had very good time, for example, Dragon Logistics had 40% or higher increasing every year during 2000~2010. After year of 2010, business becomes rather than stable instead of increasing rapidly. China is losing the advantages on the labour cost, and external appreciation of RMB, have lead the exporting business slowing down. Furthermore, the competition for logistics business has become so strong due to numbers of global companies are coming to China after year of 2003, which gives Chinese Logistics companies very strong pressure. In the meantime, we see a great potential as well, due to the changing of business model. First, China imports more and more, importing business for lots of logistics companies are increasing rapidly. Second, cross border E-Commerce is bringing new opportunities to the logistics companies on international courier, overseas warehousing..etc. Another changing I have seen, is that Chinese logistics companies start to go to overseas and become globalized, either by setting up its own office or by acquisition. It is one of the plans of Dragon Logistics for the future 10 years as well. How do you see the future for independent freight forwarders? Freight forwarding business is not an easy business, competition will be stronger and stronger. However I could see that there are lots of opportunities that we could grow, by sharpen the buying power, or by sales expansion, or by setting up new offic-es..etc. On top of forwarding business, we get the opportunities to enter into GSA business and supply chain management business. Most important, is to change, either inside of the compa-ny or outside of the company. What are the main challenges for privately owned independent forwarders? 1, Cash flow - forwarders are running like bank in lots of countries as well as China. 2, People - In China this is a very critical problem for all of the forwarders. Average changing rate of the staff is higher up to 40% per year for the whole industry. It is quite easy to find a new job in the major cities of China and lots of staff are easily to leave the company. 3, Business maintenance and expansion - in year of 1990s forwarders in China could mark up USD1000/Container, now the figure is less than 1/10. Strong competition will kill lots of forwarders. As we all know, job-hopping is a common scene in the industry. How do you cope with this? I can't say that we have coped with this problem. In general we are : 1, Spending a lot of time and money on team building, including company culture guidance, internal and external training..etc. 2, Helping the major staff / management team to design their career, providing them the channel of promotion, to build the self-satisfactions. 3, Design the incentive programs for different team - for example, for small branches within 10 persons, we are giving them 20% on top of the figures which the company wants as incentive. It is an art to maintain the team in China. What are your experiences in risk control? How do you avoid risks? Major risk in our industry are: 1, Payment collection 2, Lawsuit and compensation leads by different issues, like damage, agent releases the shipment without collection of original HBL..etc. We buy forwarder liability insurance every year to cover possible loss. In the other hand, our risk control department and lawyer give training to our staff on how to avoiding the risk situations. Most important, we select reliable and professional partner and network to work with - it is one of the reason that we are in WFN.

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INTERVIEW WITH DRAGON LOGISTICS, CHINA - SHANGHAI CONTINUED Could you please share with us your future company plans? For Dragon Logistics, we will focus more on : 1, Importing business developing - including the freight forwarding and the supply chain management which covers purchasing, trading, marketing, sales and E-Commerce. 2, Airfreight business - 60% of our business is airfreight, as one of the biggest master loaders of airfreight in major airports, we block space with lots of airlines, we want to use the advantage of experience, team..etc to expand airfreight business more. 3, GSA business - Dragon Logistics is GSA for Copa Airlines, AeroUnion, TAP Portugal and Czech Airlines in China, with very good performance. We want to work for more airlines. 4, Logistics service for cross border E-Commerce 5, Globalization Could you give a brief description of the forwarding in your country? Comparing with Europe and U.S.A, forwarding industry of China is still a baby, there are lots of problems like efficiency, profession, problems shooting, also honesty attitude. I do believe that it will become more and more well developed. A lot of opportunities yet lots of challenges. Very difficult industry yet lots of fun. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? Yes for sure. So far we enjoy working with the members very much. We hope to develop much more mutual business with members. How relevant is networking in today’s forwarding industry? Even global companies need network except its own offices. Forwarding industry is people's industry, no machines could replace. Network is a key of success in our industry.

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CANNOT LIVE WITHOUT NETWORKING- IT IS VITAL TO ANY BUSINESS Jordanian Coast Cargo Services, established since 1999, work as agents for the United Nations. Specialising in the packing/crating & forwarding of oversized goods & personal effects, they are a team of experienced professionals. We spoke with Tarik Diab, Managing Director of Jordanian Coast Cargo Services who shared the following interview: How did you start out in Freight Forwarding? Worked for a company for 1 year. Then started my own back in 1999. Can you give us your general thoughts on the logistics industry today and how it has changed over the past few years? I think the main changes are that too many people are getting into the industry with no knowledge or back ground or even training. Also, the rules of transport and customs stricken regulations in the rough times that we live in are necessary , and yet complicated and sometimes frustrating. How do you see the future for independent freight forwarders? They need to work hard on competing with the big names in the industry. Going the extra mile, always makes you stand out. What are the main challenges for privately owned independent forwarders? Competing with much larger companies and even groups. Securing business on door to door is hard if your partner on the oth-er side is not your own. As we all know, job-hopping is a common scene in the industry. How do you cope with this? Treating your staff right, and knowing their lives like your own, will help build the solid foundation that we have now. Times are tough, on the owners and also on the staff. This is what most owners forget. What are your experiences in risk control? How do you avoid risks? Training & knowing the business will help eliminate the risk. If you know your stuff, you will pass the test. Could you please share with us your future company plans? We just moved into our new Office and Warehouse space. Fully owned and build from the ground up. We are negotiating on buying more land as we need to Expand our open air storage for future car storage for the United nations. Could you give a brief description of the forwarding in your country? We live in a HOT zone with all the sense of the word. Jordan, we are surrounded by Iraq, Syria, Saudi Arabia & Israel. Very interesting neighbours. The customs regulations have gotten tougher due to the low security from the surrounding countries. Otherwise, it is well organized. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? Yes, to a point. We are still hoping to grow more in WFN where we will benefit and benefit fellow members. How relevant is networking in today’s forwarding industry? CAN’T live without it. It is Vital to any business.

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WFN HAS ASSISTED US TO GROW OUR BUSINESS

Union Power Logistics Services Co Ltd in Myanmar offer a full range of freight forwarding services including: International Freight Forwarding 3PL (contract logistics), Warehousing & Delivering Customs Clearance & Trucking Personal effect, entertainment & exhibition cargo handling Port Agency Coastal Transport Border Transport. Mr Tay Zar Tun, Managing Director of UP Logistics, was happy to share some information regarding his company taking part in the WFN Interview: How did you start out in Freight Forwarding? After 13 years working as employee at several shipping, logistics and forwarding companies, I have got a team who are willing to work together and set up a forwarding company. Sharing 50% of company profit to the team, we started rolling the company and now we are on the way to our goal. Can you give us your general thoughts on the logistics industry today and how it has changed over the past few years? As we are living in isolate country like Myanmar, our main business is freight forwarding like Buy and Sell Freight (Freight Broking). But country is changing to a positive direction after releasing of People leader Daw Aung San Suu Kyi, our freight forwarding business is developing to logistics side. (Before that most of the business men are doing themselves for the customs clearance, trucking, packing etc). Now business organizations are looking for total logistics companies who can provide reliable services for their day to day logistics solution. For Myanmar , especially South East Asian area, Liners are monopolize the market (sourcing clients details from forwarders data base – i.e Master B/L must show actual shipper or consignee details address and person contact when forwarder make booking). These were the rule since 1998 where Myanmar shipping business started. But after since clients are looking for the additional services other than just port to port & air port to air port, forwarders and logistics company has more chances to hold their client day after day. On the other hand , client are also try to minimize the cost of logistics – instead of employing their own logistics people, try to outsource from logistics companies for the commodity flow from factory door to shop floor. Small & Medi-um logistics firm got small and medium business but the giants. As far as small & Medium client (traders) are developing, the logistics industry would still sunshine. Especially for the small & medium firms. How do you see the future for independent freight forwarders? Independent freight forwarders mostly are focus on small and medium business firms who need personal attach, case to case negotiation and information feeds where the giants are not able to invest. The more develop or born of small and medium business traders , the independent freight forwarders’ future is bright. What are the main challenges for privately owned independent forwarders? Air liners & Ocean Liners are trying to develop their own logistics arm and try to deal with client directly. As we all know, job-hopping is a common scene in the industry. How do you cope with this? Give all hopes; share the benefit base on their effort. Especially to those who drove the company profit and develop-ment. I do not believe commission basis or higher salary offer. It’s stable only when there is not higher offer. People al-ways think of what would be their future. So, need to pay for the recent living cost and let them work for their future together. What are your experiences in risk control? How do you avoid risks? There is always risk. More for a logistics company or a freight forwarder. We do not avoid risks, we take a risk but only calculative risk.

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CONTINUED….

Could you please share with us your future company plans? We are trying to develop our country, we try to create job for the people, and make the people understand, No Job, No hope. When the country & people develop, we will develop (like water & lotus). We are not trying to com-peting to giants but we are trying to work with them closely as their sub con or supporters. Strengthen the team ability, management skill and equipment, then we will offer localized strong logistics solution to foreign investors, partners and local clients. Could you give a brief description of the forwarding in your country? For now, country has no export cargo much, trade imbalance, thus mostly focus on Import cargo (FOB POD) and export rate are too low and Liners are directly dealing with client. Logistics is just a start that needs to educate local client and struggle to meet the requirement due to lack of basic infrastructure such as warehouse, lifting gear, proper transport service. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? Sure, WFN membership has assisted us to grow our business. At first, we got several inquiries, but hardly become a business. But we keep answer, try to answer as fast as possible, try to provide information as much as possible, try to offer cost as low as possible and finally , we could grab 2/3 of inquiries now a day. Luckily we are the only one present in Myanmar. But we do understand we need to improve much on keep in touch with agent and share the information about Myanmar. How relevant is networking in today’s forwarding industry? Networking is most important in today forwarding industry since business cannot secure from only one side of the world. Eg. Loading China, Deliver to Myanmar, Payment want in Hong Kong and insurance should buy at Singapore. But network is gathering individuals that individual goals. Sometimes its hard to find good partner for joint sales. (Sales lead to secure the projects etc). Individual network is strongly effective for case to case business, but hardly workable for joint sale.

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WFN AGENTS SERVE, SUPPORT & CAN BE COUNTED ON

Universal Freight Logistics, SARL – Lebanon, is one of the leading international freight forwarders, specialized in all kinds of freight transportation. Universal Freight Logistics emphasizes quality customer service from major worldwide ports. Providing the most cost-effective routing for shipment, and convenient pre and post shipping services, such as customs documentation, cargo insurance, and door to door delivery of goods. Guilda Habre speaks with pride about building UFL Lebanon to the company it is today: How did you start out in Freight Forwarding? In 2006 I opened my own company UFL after I was a Sales manager in the field and felt that I can manage my own business Can you give us your general thoughts on the logistics industry today and how it has changed over the past few years? Today the logistics industry is so busy, lots of new company are opening, so we have a market full of competition. How do you see the future for independent freight forwarders? Small new logistics companies in my own opinion can’t fight within this huge number of competitors, they have to be in a certain international united to stay What are the main challenges for privately owned independent forwarders? You are not obliged to follow certain rules and you can compete, but for sure, competitive price with excellent Service are a must for 90% from the clients. As we all know, job-hopping is a common scene in the industry. How do you cope with this? As long as u have good service in this field you will keep on getting loyal client and that what matters What are your experiences in risk control? How do you avoid risks? We can never avoid risk in our field, as long as we work, as long as risk exists Could you please share with us your future company plans? For now I am ok with my company, in this bad situation I am glad I am still have good loads and thanking god for it , planning to have our own consol box (groupage). Could you give a brief description of the forwarding in your country? Lebanon is a very small country, with a Market full of competitors. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? Yes of course it did helped us a lot, almost, all our reliable agents are from WFN, they serve, support, we can count On them. How relevant is networking in today’s forwarding industry? Have no specific idea concerning how relevant but for us, we think it is more secure, meetings are so important to know members personally, this will provide more confidence to the concerned parties.

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WFN IS A GOOD FAMILY Danushka Silva, Marketing Manager of McCallum Cargo (Pvt) Ltd, Sri Lanka, kindly shared the following information with WFN: How did you start out in Freight Forwarding? I Joined an independent freight forwarder based in Colombo 03,I started as A trainee Marketing Executive and worked my way up to the Manger Marketing in 5 years, Before became the Manager Marketing I was able to handled NVOCC and was able to handled top level co-operate business in Sri Lanka. Today I head a team of marketers oversee the NVOCC operations at McCallum. Can you give us your general thoughts on the logistics industry today and how it has changed over the past few years? Today the logistics industry is more complex and competitive. We can see under quoting and extended credit offering in the industry. However there are still good clients out there willing to pay extra for the service level offered. I believe still Industry built around service and the client, forwarder relationship. How do you see the future for independent freight forwarders? I see future independent freight forwarders will have to be very smart and creative in order to retain the market , Also will be determined by such as quality ,dependability ,cost and flexibility. What are the main challenges for privately owned independent forwarders? Working capital / Cash flow , your price and service and how you can sustain the customer’s credit period As we all know, job-hopping is a common scene in the industry. How do you cope with this? Job hopping is one of the common scene in our industry, this will mostly effect to small and medium size companies . So in order to have better avoidance , We have to know each of our staff personally their contribution towards the company and should treat each one of their needs as well. What are your experiences in risk control? How do you avoid risks? As a freight forwarder we must take risk because in our industries credit facility is common when we work with overseas agent and customers we have to give some kind of credit facility. Actually risk control particular credit / money is vital , We can minimize the risk if we can work within the reliable network. Could you please share with us your future company plans? As everyone aware Sri Lanka has over 30 years civil disturbance, which came to an end in 2009, thereafter country is developing day by day hence lot ‘s of country’s /multinational companies has investing in our country for major projects so we are planning to have some project as well as we have planning to have warehousing and distribution unit for within Sri Lanka. Could you give a brief description of the forwarding in your country? It is very good. With a very large independent forwarding community and as well all the major worldwide forwarders representation. Since Sri Lanka government is more focused in making a Asia’s logistic hub, I believe the forwarding industry will have very positive outlook. Has your WFN Membership assisted the growth of your company/helped you survive in a challenging economy? Yes, of course , We have received agents nominations ,we get competitive rates from our members and which gives us to confident to approach any size of biz where ever in the world, actually WFN is good family so we have much confident when handle biz within this network How relevant is networking in today’s forwarding industry? Today, forwarding industry totally depend on networking, and to do that WFN is and will be the platform for independent for-warder like us. That will be the secret of success for all our fellow members.

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WFN CELEBRATES 10 YEARS Knowing that it is WFN’s 10th Anniversary this year, Adesina at Alpha-K Aviation & Allied Services in Nigeria, kindly created the most spectacular card for Kelly:

So very thoughtful and much appreciated. Adesina also tried to take a cake to Panama but unfortunately it got squashed in transit!

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AQUATIC FREIGHTS PVT LTD HANDLE PROJECT CARGO SHIPMENT TO PAKISTAN Aquatic Freights Pvt Ltd, WFN Members in India, recently handled a project cargo shipment from India to Pakistan. This Cross Trade Vinci Project to Pakistan was successfully completed between May 2014 - July 2014. The cargo consisted of pipes for a water facility, and required a total of 220 trucks to move it. Mr Harsimran Singh Ahluwalia, Business Development Manager at Aquatic Freight stated, "We are extremely happy with the successful completion of this project cargo shipment. The team at Aquatic Freights were expert in handling cargo, port operations, transportation to site, making cradles/bases for movement of cargo to site. Along with that regular joint surveys were done at port and site to ensure prompt, efficient and safe handling of cargo in agreed time frame despite extreme hot weather conditions and strikes in Pakistan."

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WFN OFFERS NEW FREE SALES & MARKETING SERVICE World Freight Network constantly strives to find new initiatives to stride ahead in the freight forwarding networking industry. Our latest initiative sees Group Sales & Marketing Director, Neil Matthews, ready to provide expert advice on your website copy, company brochures and associated sales and marketing material. Being British, with an excellent command of the English language, Neil is best placed to ensure that your company is conveying its message to forwarders throughout the world in a clear, concise yet more importantly, effective manner. You have a story you need to tell about your services? You want your business to reach a wider audience? Neil is an experienced marketing copywriter and a published author and as a result he can help you tell that story and reach that audience. From web copy to advice on sales literature, the WFN service is FREE to members and will help engage your audience and tell the story you need told clearly and powerfully. With a wealth of experience in sales and marketing, Neil is ready to give you real time practical advice. Contact WFN Head Office to find out more: Kelly@worldfreightnetwork.com Just one more reason to belong to WFN - the network that takes its Members' business seriously.

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"PRICE INVESTMENT RATIO: THE KEY TO INCREASED PROFITS" DISCUSSED BY NEIL MATTHEWS Have you ever really considered how price affects your customer with regard to their perceived benefit? Too often, we use a simplistic approach to determining price – figure the cost to produce our service, tack on some arbitrary percentage, and call it good. Price, though, is consequential in ways we may not initially consider. The price a person pays for something goes a long way in determining the perceived benefit they expect to get from it. The perceived benefit cuts two ways. First, the expectation of service goes up the more a person pays for something. Second, the perception of what they're gaining also goes up with the amount they pay. The two are not opposites; they work in tandem and in nearly all businesses, this tandem relationship can and does work to your advantage. Many companies - including yours - are known for delivering incredible service. This quality service may be what your customers comment upon and why they are willing to refer you to other customers. This level of service comes at a price. One of the things you always should be doing is explaining to and showing your customers how your level of service helps them. The more you share this type of information with your customers, the more comfortable you become in seeing the value of what you offer. Having confidence in your service allows you to increase your "Price Investment Ratio" (PIR). This all has to do with what you expect customers to pay. The Price Investment Ratio (PIR) is the amount over the minimum amount a person would have to pay for something. They are willing to pay it to feel confident in what they are buying. There are no two ways about it – when you have great service but do not reflect it in your PIR, then you are underselling. If you are underselling, you are not making the profits you could be making. In order to find out your PIR, do a deep dive with your existing customers to get them to tell you what your service means to them. Once you do this, you can then match up what existing customers are telling you with what prospective customers are asking you to do. When you grasp this, you begin to understand what your PIR really should be. How much "investment" is the customer willing to make in going with you instead of your competitor? Companies don't “buy” anything, they only invest. If your customer can't see the return on investment, they won't invest – they won't pay the price you want to get. When they do see the value, though, then you can feel very confident in charging a price above what your competitors charge. Don't settle for a lower price when doing so is detrimental to your bottom line. If you would like more information regarding this subject, please email neil@worldfreightnetwork.com

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WFN FACEBOOK AND YOUTUBE CHANNEL WFN have provided a forum to interact and connect with Fellow Members. If you’re a Facebook fan, click on the image below to say hi to fellow Members. Feel free to post photos and comments on there. WFN YouTube Channel, click on the image below to go to the WFN YouTube channel:

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WFN MEMBERS COMPLETE SHIPMENT OF MOZARELLA CHEESE FROM ROME TO NEW YORK WFN Members Flash Cargo (USA) & SOTRADE (Italy) were given the chance to win a contract to move fresh mozarella cheese, which they successfully completed the first shipment yesterday and secured the contract. Freddie Tarnok of Flash Cargo (USA) stated, "After weeks of negotiating, planning and fine tuning, we finally had our first “test” shipment of fresh mozzarella cheese from Rome to JFK New York. The first shipment only weighed around 190 kilos but it was a test shipment to see if we can stand be-hind the statement that we are professionals and that we know freight forwarding 101. The consignee received strong pressure from JAS (Jet Air Services) in Italy to let them start handling these shipments. So, on Monday night the first shipment was delivered to Sotrade’ s Airport facility, refrigerated from arri-val up to time of loading into the aircraft. The documents were issued, the freight cleared through Italian Customs and loaded, as booked, on a flight to New York yesterday. The flight arrived at JFK around 6:15 last night. While still in the air, we cleared the shipment through U.S. Customs and USDA. We picked-up the ship-ment around 9:00 PM and delivered to the consignee’s restaurant in downtown Manhattan by 10:00 PM. The reason I am telling you this is that since we, and I do mean we (Sotrade and Flash Cargo), proved to the consignee that our system and our cooperation works flawlessly. Bottom line, we expect to have a minimum of 2 shipments per week, possible increasing to 3. That is 104 to 156 shipments per year for one customer, one restaurant. (They have two locations in NYC with plans for more to come, you do the math!)" Well done to Flash Cargo & Sotrade.

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RIO LOGISTICS (S) PTE LTD AWARDED SME OF THE YEAR 2014 WFN Members in Singapore, Rio Logistics Pte Ltd, were awarded with SME of the Year 2014. Mr Rao Prasad, General Manager of Rio Logistics stated, "I would like to share with you the good news that RIO LOGISTICS has been opted for ‘SINGAPORE’S 100 SME OF THE YEAR 2014’ under ‘LOGISTICS & TRANS-PORTATION’." Here you can see Mr Ravichandran Sathasivam, Director of Rio Logistics proudly receiving this prestigious award: Congratulations to Mr Ravichandran and your team. It is wonderful to see that WFN have a group of such strong Members and seeing the achievements and growth within the network is great.

You can learn more about Rio Logistics (S) Pte Ltd by visiting their website: www.riolog.com

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WFN FAMILY WELCOME NEW BABY SILCO Worldwide contacted WFN Head Office with some exciting news back in June. Sander Schols, operations manager of SILCO became a Father. Congratulation on this beautiful arrival. Both mother and son are doing well. The name of the newborn is: Brady William Schols Here's a picture of Brady with his grandaddy, Mr Ron Schols, Managing Director of SILCO Worldwide:

Seahorse International Re-Design Website Seahorse International in Hungary were proud to present their renewed website. So what’s new? They have refreshed the content and tied it all in with a brand new design, keeping important brand elements to ensure it preserves that "feels like home feeling”. Please take a look at the new website: www.seahorse.hu

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NEW WFN MEMBER: ABLE FREIGHT XPRESS (BAHRAIN) WFN Head Office were happy to introduce a new member in Bahrain to the network on 8th July, Able Freight Xpress. CERTIFICATION: Freight Forwarding Licence Air Cargo License IATA cargo agent for GF and QR

COMPANY PROFILE: Air Freight Ocean Freight Land Transport Customs Brokerage House Hold Movements/Packing Take a look at Able Freight Xpress’ website here: www.afxpress.net

NEW WFN MEMBER: FREIGHT SOLUTIONS MARINE SERVICES EST (SAUDI ARABIA) WFN Head Office were delighted to introduce Freight Solutions Marine Establishment to the network on 16th July, representing Saudi Arabia. Freight Solutions Marine Services was established in 2007 in Riyadh, Saudi Arabia. They offer full fledge forwarding, 5 hipping, warehousing packing & re-lating services.

Freight Solutions Marine Services team works closely with their customers to understand their business needs, goals and strategies and is committed to deliver exceptional services. Usman of Freight Solutions Marine Services quotes " We want to extend our business and find reliable business partners so we decided to join WFN. We heard very positive remarks from our other business partners about WFN." Website: www.freightsms.com

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NEW WFN MEMBER: CENTRAL AFRICAN SHIPPING LINES & LOGISTICS (CAMEROON) WFN Head Office informed members of a new company joining the WFN Family in Cameroon, known as CAFSHIP in Cameroon. Achu John Mbah, CEO of Central African Shipping Lines states, “Cafship Inc, was formed in 1999 primarily to meets the needs of ships arriving

at the main Douala port at the economic capital of Cameroon West Africa. Due market demands for other shipping needs, we decided to expand into several services areas to such as container services, customer clearance, warehousing etc. Our operation in Douala flourished, with several successful major projects that proved to be the springboard for diversifying our service offerings and for greater expansion into Europe, Central America and Central Asia. Today, through our partnership with major companies, we have employs more than 150 staff in 5 offices, with an online logistics system for packing, tracing and tracking capability. Our services range from customs brokerage to fully turnkey freight forwarding service projects.” “Cafship’s management team and staff have over 15 years of combined experience in coordinating, managing, and successfully completed many major freight forwarding and shipping projects in Douala Cameroon and other demanding regions in West Africa and Central Asia. Through the completion of these projects, we have developed a multi-disciplined personnel that are technical with all aspect of logistics in all modes of transportation. With our reliable transportation services and worldwide contacts, our management team and staff offer our clients a high quality, dedicated and personal service, with expert logistical project coordination and constant material movement updates.” Website: www.cafship.com

NEW WFN MEMBER: EVEROKGROUP INTERNATIONAL FORWARDING CO LTD (TIANJIN - CHINA) WFN Head Office were delighted to introduce Everokgroup International Forwarding to the network on 30th September, located in Tianjin, China. Everokgroup International Forwarding Co., Ltd. are grade-A international freight forwarding company approved by the Ministry of Commerce, and it consists of nearly 300 excellent staff. Everokgroup International Forwarding Co., Ltd. are engaged in the international transportation businesses of transporting import & export cargoes by sea, air and road (specialising in Air, Sea & Road Freight), including space booking, transfer, warehousing, warehouse, container unloading, LCL, Customs declaration, insurance,

inland transportation, multi-modal transportation service as well as the related counselling services. Joy Hu of Everokgroup International Forwarding Co., Ltd. states, “We are delighted to be joining WFN in Tianjin, China. We are looking forward to meeting new companies to work with, and the fact that these are strong reliable companies will help us”. Website: www.everokgroup.com

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NEW WFN MEMBER: ACTION AIR LOGISTICS (CHINA - GUANGZHOU) WFN Head Office welcomed new members in Guangzhou, China to the network on 18th July with Action Air Logistics. Guangzhou Action Air Logistics Co Ltd (Known as Action Air) is a Class-A international freight forwarder registered in 2004. Head quartered in Guangzhou, it is certified NVOCC, CATA (China Civil Air

Transport Sales Agent) and IATA agent. Action Air has become the main agent of Singapore Airlines (SQ), Saudi Arabian Airlines (SV), and also is a core agent of Egypt Air (MS), China Airlines (CI), Hainan Airlines (HU), Air France (AF), and China Southern Airlines (CZ) to Europe, Middle East, mainly India and Pakistan, also Action Air is a control pallet agent to Europe and Middle East. Action Air is a very humanistic and energetic logistics company, employing only people with professional com-petence. Through the years Action Air has developed a professional, skilled and highly educated team who provide the best service to their customers. Company servies include import and export air transport, Warehousing, Inland transportation, Customs dec-larations, Pick-up, Door delivery and collect payment. Action Air welcome your business, and will continue to provide the very best services to their customers.

NEW WFN MEMBER: C.A.T.T. SA (TUNISIA WFN Head Office introduced a new member to the network on 4th September, C.A.T.T. located in Tunisia.

Located in Tunisia's capital city, Tunis, C.A.T.T. have been trading for over 20 years in freight forwarding. Priding themselves one of the few companies specializing in project cargo and transport of heavy lift. CATT have customers such as: Alstom, General Electric, Toshiba, Siemens, Caterpillar. CATT offer the following company services: Freight Forwarding | Road Transportation | Sea Freight | Air Freight | Customs Clearance Project Cargo | Heavy Lift Transport | Handling | Warehouse Website: www.catt.com.tn

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HAPPY BIRTHDAY WFN Head Office would like to wish a Happy Birthday to the following staff members celebrating in: OCTOBER 2nd - Arvind Sharma of Swift Freight Moovers, India 3rd - Lavender of Huanji International Logistics, China (Ningbo)

8th - Imran Butt of Global Logistics System in Pakistan 8th - Mahr Afzal of Global Logistics System in Pakistan 11th - Jose Manuel Rego of Luis Lacerda Transitarios, Portugal

12th - Kayode Adesina of Alpha - K Aviation & Allied Services, Nigeria 13th - Sander Schols of SILCO Worldwide, Netherlands 14th - Peter Mwangi of Simpet Global Logistics, Kenya

23rd - Rolf Bramann of InterContinental Cargo, Canada 25th - Rolando Alvarez of UpCargo Inc, Panama 27th - Juan Polese of Venezuelan International Logistics, Venezuela 28th - Jackson Chen of Tianwoo Logistic, China (Tianjin) NOVEMBER

2nd - Virna Bera of Amerimar, Dominican Republic 4th - Tim Taylor of Worldwide Logistics Partners, USA 15th - Sitaram of Balaji Mariline, India 17th - Cynthia Wang of Tianwoo Logistic, China (Tianjin)

18th - Capt. Ahluwalia of Aquatic Freights Pvt Ltd, India 29th - K. M. Devadas of Balaji Mariline, India DECEMBER 1st - Sherif Mesbah of Trust Freight International, Egypt 9th - Angel Meng of Tianwoo Logistic, China (Tianjin)

17th - Abe Pirian of Abetrans Logistics Ltd, Israel 18th - Harsimran Ahluwalia of Aquatic Freights Pvt Ltd, India 20th - N. D. Tuan of Cuchi Shipping, Vietnam

23rd - Peter Koppermann of Ontour Transport Service, Germany 27th - Eric Bera of Amerimar, Dominican Republic 27th - Frank D'Ambra of Aries Global Logistics, USA

28th - Peter Scott of Customs Services, South Africa We like to take the time to wish all of our WFN Family Members a Happy Birthday, to help strengthen the bond between us all. We hope you all have a wonderful day.

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Our 11th Member Meeting will take place from 19-21 April 2015 at The Great Wall Sheraton Beijing Hotel. The Great Wall Sheraton Hotel Beijing is ideally located in the heart of China’s cultural and commercial centre. Beijing's central business district and diplomatic district are nearby, as are the Agricultural Exhibition Centre and the China International Exhibition Centre. The hotel is an ideal base for shopping and exploring The Forbidden City, Tiananmen Square and the Silk Market. We've prepared an excellent time for everybody involved. The £499 Meeting Fee includes:

Welcome Reception (Sun 19 April): Buffet and Drinks

Gala Dinner (Mon 20 April): Entertainment, dinner and drinks

Farewell Dinner (Tue 21 April): Dinner and Drinks

Monday/Tuesday (Mon & Tue 20-21): Meeting Room Hire & Audiovisual Equipment Hire

Meeting Materials & Administration

Meeting Manager System

Meeting Refreshment Breaks

Official Group Photograph We are more than happy to add this amount to your Membership Renewal Invoice, to save you having to pay two sets of bank fees. Debbie will automatically add it to all new invoices, please let her know upon receipt if you would prefer it to be removed. If you would like to bring your spouse or partner with you, they can join us for all three evenings of entertainment for £229. Please note that Business Partners attending One-to-One Meetings, will need to pay the full rate of £499.

11TH MEMBER MEETING: 19-21 APRIL 2014

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LOCATION The hotel is conveniently located just a 20 minute drive away from Beijing Capital International Airport. WHICH AIRPORT? Among others, the following airlines fly to Beijing: Air Algerie, Air Astana, Air Canada, Aeroflot, Air France, Air Mauritius, American Airlines, ANA, Asiana Airlines, Austrian Airlines, AZAL, Brussels Airlines, British Airways, Cathay Pacific, China Eastern, China Southern, Delta, Emirates, EL AL, Etihad Airways, Ethiopian Airlines, EgyptAir, EVA Air, Finnair, Japan Airline, KLM, Korean Air, LOT, Lufthansa, Malaysia Airlines, PIA, Philippine Airlines, Qantas, Qatar Airways, SAS, Singapore Airlines, Sri Lankan Airlines, South African Airways, Swiss Air, Thai Airways, Transaero Airlines, Turkish Airlines, United Airlines, Uzbekistan Airways, Vietnam Airlines, Virgin Atlantic. To arrange a transfer, contact the hotel’s Concierge. The fee each way is CNY 500 for a maximum of two passengers. A taxi is about 100 CNY each way.

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ROOM RATES We have managed to negotiate a great discount on room rates:

SINGLE ROOM CNY 980 | US $159 DOUBLE ROOM CNY 980 | US $159 It is the same price whether 1 or 2 people are in the room – so take advantage and send more Delegates to ensure that your company presents itself to as many WFN Members as possible. If you would like a more luxurious room, please contact our Hotel Contact, Mason Chang: qing.chang@sheraton.com The above rates are inclusive of: > Breakfast > Wi-Fi in public areas, cabled internet in room > Gym & Swimming Pool > All taxes and gratuities The hotel have agreed to honour the above rates 3 days prior to and post our meeting, should you wish to extend your stay. In order to secure the discounted rates booking and payment will be required by 28th February 2015. For all additional food and drink at the hotel, outside of the organised events, mention you are a WFN Member and you will receive 15% discount off of your bill.

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MEETING MANAGER Upon receipt of your Booking Fee, you will be assigned your login details for the specially designed WFN Meeting Manager Site. The WFN Meeting Manager will once again provide all Members with an excellent meeting tool. The system will be open early January 2015. Simply pay your Attendance Fee and start making your appointments. This feature benefits our delegates by enabling you to book appointments with your fellow WFN members in a timely fashion. Decide who you wish to meet during the one-to-one meeting sessions; each meeting is then given a table number so that you can easily follow your timetable. You are also able to view your own individual schedule for the event online. It will be available at check-in for you in Beijing. 15, 30 OR 45 MINUTE MEETING SLOTS The Meeting Agenda has 42 official meeting slots. To provide you with a meeting forum that suits and benefits you, you are free to choose whether you meet a company for 15 or 30 minutes, or even longer. All you need to do is to book 2-3 Meeting slots with the same company, if you would prefer a longer meeting. If you feel that 42 Meetings is too many, then block out some appointments as unavailable and start late, or finish early to get some rest. The harder you work, the more appointments you attend, the better the benefits for your company. Don't forget that if you send two delegates for your company, each person can see half of the WFN Members each - this is the easiest way to ensure that all Delegates get to know your company. VISA REQUIREMENTS The vast majority of Delegates will require a visa for China. Please contact your nearest travel agent or Chinese Embassy. Please ensure that you make your visa application long before our meeting to avoid any inconvenience. As with most visas, you require at least 6 months validity in your passport. View information here. Visa Letters are available to you. WFN Visa Letter | Host Visa Letter Attendance is key to a successful WFN Membership. Details can be found in the MEETING section of the Member Website.

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CURRENT WFN 2015 MEMBER MEETING DELEGATE LIST:

1. ARGENTINA: Grabber Alejandro Maymo Commercial Manager 2. ARGENTINA: Grabber Sebastian Garcia President 3. ARGENTINA: Sky Cargo Juan Cruz Racana General Manager 4. ARGENTINA: Talwin Transport Gabriel Taberna President 5. ARGENTINA: Talwin Transport Leticia Clausi Business Development 6. ARUBA: Bon Bini Cargo Donald de Veer Managing Director 7. ARUBA: Fast Delivery Services Richard Helder Managing Director 8. AUSTRALIA: Hunter Cargo & Customs Ashanthi Kruger Freight Manager 9. AUSTRALIA: Hunter Cargo & Customs Craig McGrath Director 10. AUSTRALIA: J R Global TBC TBC 11. AUSTRIA: ILG Gerald Mitteregger Managing Director 12. BANGLADESH: Transparent Cargo Muhammad Iqbal Managing Director 13. BELARUS: Dryport Alexander Gershovich Deputy Director 14. BELGIUM: Herfurth Logistics Jacques Schellekens C.O.O. 15. BENIN: Jinda Shipping Hermann Hubert CEO 16. BRAZIL: Excommerce Assessoria Adriana Machado Cargo Manager 17. BRAZIL: Excommerce Assessoria Vernon Quinellato CEO 18. BRAZIL: Ranur Benjamin Min Managing Director 19. CAMBODIA: AGL Pheng Couch President 20. CAMBODIA: Full Well Freight Lin Hwa Fu Managing Director 21. CAMBODIA: Full Well Freight Liza Wu Import Department 22. CAMEROON: Assistance Maritime Madeleine Tchocote General Manager 23. CANADA: Geo Express Michael Dean Managing Director 24. CANADA: Intercontinental Cargo Rolf Bramann President 25. CHILE: Integral Chile Abdon Izquierdo Vice-President 26. CHILE: Integral Chile Dalia Cordova CEO 27. CHILE: TRAIN CHILE Jose Macchiavello General Manager 28. CHINA: BEIJING: Ausino International William Nan Manager 29. CHINA:JIANGMEN: DCH Logistics Aloysius Chow Forwarding Manager 30. CHINA:JIANGMEN: DCH Logistics Amy Tam Overseas Co-ordinator 31. CHINA:JIANGMEN: DCH Logistics Yumi Yao Operations Supervisor 32. CHINA:QINGDAO: Titan Shipping Helen Zhang Business Development 33. CHINA:QINGDAO: Titan Shipping Tony Tang General Manager 34. CHINA:QINGDAO: Vansail Global Lisa Wang Overseas Manager 35. CHINA:QINGDAO: Vansail Global Marina Xu General Manager 36. CHINA:QINGDAO: Vantage International Ken Xu Director 37. CHINA:SHANGHAI: Easton International Serena Shi Overseas Manager 38. CHINA:SHANGHAI: Easton International Susan Jiang Sales 39. CHINA:SHANGHAI: Supreme International Jessica Qin Overseas Network Manager 40. CHINA:SHANGHAI: Supreme International Lisa Li Senior Partner 41. CHINA:SHANGHAI: UBI Logistics Johnson Wang Business Development 42. CHINA: SHENZHEN: AIF Global Logistics Candy Chiang Manager 43. CHINA: SHENZHEN: Emperor International Daisy Wu Manager 44. CHINA: SHENZHEN: Emperor International Stiven Ye Manager 45. CHINA: SHENZHEN: Long Sail International Ned Wong Overseas Manager 46. CHINA: SHENZHEN: Long Sail International Mr Vincent Manager 47. CHINA:TIANJIN: Eumex Line Tianjin Asher Ku Managing Director

48. CHINA:TIANJIN: Eumex Line Tianjin Zheng Jian Managing Director 49. CHINA:TIANJIN: Everokgroup International Billy Hu President

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CURRENT WFN 2015 MEMBER MEETING DELEGATE LIST:

50. CHINA: TIANJIN: Tianwoo Logistics Jackson Chen President 51. CHINA:XIAMEN: Cargo-Logistics TBC TBC 52. CHINA:XIAMEN: Dragon Logistics Becky Liang Manager 53. CHINA:XIAMEN: Dragon Logistics Cynthia Zhu Manager 54. CHINA:XIAMEN: Honour Lane Clement Xiao Trade Manager 55. CHINA:XIAMEN: Honour Lane Vincent Chan President 56. COLOMBIA: AGENTRANSCOL Alfredo Almonacid General Manager 57. COLOMBIA: AGENTRTANSCOL Luis Almonacid Manager 58. COLOMBIA: Kronos Logistics Alfredo Varon Director 59. COLOMBIA: Kronos Logistics Andrea Alvarado Operations Manager 60. COLOMBIA: Logimpex Cargo Juan Pelaez Manager 61. COLOMBIA: Logimpex Cargo Peter Acosta Commercial Manager 62. CONGO: Amicongo Jean Chryso Mayembe General Manager 63. CONGO: Amicongo Jean Marie Elesse President 64. CONGO: Amicongo Zeph M. Makolo Shipping Manager 65. COSTA RICA: America Global Alejo Aguilar Manager 66. CZECH REPUBLIC: E.A.S.I. Jozef Kucharzyk Manager 67. DOMINICAN REP: Amerimar Eric Bera Commercial Director 68. DOMINICAN REP: Amerimar Hector Bera General Manager 69. DOMINICAN REP: Amerimar Maribel Espaillat Manager 70. DOMINICAN REP: Go Trans & Logistics Ruben Castillo President 71. ECUADOR: Ecuamoving International Danny Ramirez General Manager 72. ECUADOR: Ecuamoving International Orlando Murillo Manager 73. ETHIOPIA: Tradepath International Nebiyu Woubishet Manager 74. FINLAND: Stella Global Kimmo Koski Managing Director 75. FRANCE: BBA Jean-Claude Ortega Vice President 76. FRANCE: TBI Mickael Boura Managing Director 77. GERMANY: ESG Dirk Meinicke Managing Director 78. GERMANY: Ontour Transport Nina Brandt Manager 79. GERMANY: Ontour Transport Peter Koppermann Manager 80. GHANA: Meridian Express Adjara Salami Managing Director 81. GHANA: Teamwork Freight Barbara Brako Commercial Manager 82. GREECE: AP Penta Alex Pampoukidis Manager 83. HUNGARY: FastAir-Cargo Tamas Baunoch Manager 84. HUNGARY: Seahorse International Mike Vancsik Sales & Business Manager 85. INDIA: Aquatic Freights Capt. J S Ahluwalia Managing Director 86. INDIA: Balaji Mariline Sitaram Director 87. INDIA: Swift Freight Moovers Arvind Sharma Managing Director 88. INDONESIA: PT Arjaka Dunia Cargo Raymond Pang Manager 89. INDONESIA: PT Global International Andri General Manager 90. INDONESIA: PT Global International Sole Kho Manager 91. ISRAEL: Sigmai Trade & Logistics Orit Semel Deputy Managing Director 92. ITALY: Avioservizi Angelo Molteni Director 93. ITALY: SOTRADE Simona Cappelletti Sales Department 94. IVORY COAST: IFEC Germain Assemien Managing Director 95. JAMAICA: Transocean Shipping Roger Hinds Chief Executive 96. JAPAN: Shinki International Kasai Kazuki Managing Director 97. JORDAN: Jordanian Coast Cargo Tarik Diab Managing Director

98. KENYA: Air-Go Consultants Jairus Musyoka Chief Executive

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CURRENT WFN 2015 MEMBER MEETING DELEGATE LIST:

99. KENYA: Simpet Global Peter Mwangi Manager 100. KENYA: Tepra Logistics Rahab Wangari Maina Managing Director 101. KOREA: Great Fortune David Choe Managing Director 102. KOREA: OEC Freight TBC TBC 103. KOREA: Orient Star Logix Ian Yoo Overseas Department/Planning 104. KUWAIT: Fusion Shipping Sony Sebastian Managing Director 105. LEBANON: Master Freight Samer Halawi General Manager 106. MADAGASCAR: ASL Dost Valley Partner 107. MADAGASCAR: VIP Logistics Dominic Zuffour Chief Executive Business Officer 108. MALAYSIA: Logix Express Yazid Bin Ismail Managing Director 109. MALTA: Thomas Smith Bernard Muscat Managing Director 110. MEXICO: Coorditransport Alfredo Perez Manager 111. MEXICO: Coorditransport Aquileo Perez Cruz Manager 112. MEXICO: Coorditransport Pedro Gutierrez Manager 113. MEXICO: Lozen Management Jose Luis Encina Managing Director 114. MEXICO: Lozen Management Rosario Segovia Traffic Manager 115. MEXICO: Worldwide Shipping Sergio Ortega Sales Manager 116. MOROCCO: Alliance Logistics Hicham Bennani General Manager 117. MOROCCO: Gold Shipping Jamila Aouine Director 118. NEPAL: New York Cargo Jeevan Pandey Managing Director 119. NETHERLANDS: Mission Freight Patrick Hoffers Branch Manager 120. NETHERLANDS: SILCO Worldwide Ron Schols Managing Director 121. NETHERLANDS: SMART Logistics Edwin van Heek Sales Manager 122. NETHERLANDS: SMART Logistics Raymond van der Veld Managing Director 123. NEW CALEDONIA: MAP International Magalie Madden Director 124. NEW CALEDONIA: MAP International Paul Madden Director 125. NEW ZEALAND: MARCH Logistics Glen McLuckie Manager 126. NEW ZEALAND: U.B. Freight Rohit Narayan Managing Director 127. NIGERIA: Alpha-K Aviation Adesina Kayode CEO 128. OMAN: Global Corp Logistics Harish Sakthi Manager 129. PAKISTAN: GLS Imran Butt CEO 130. PAKISTAN: GLS Mian Mubashar Manager 131. PANAMA: Multimodal Logistics David Alvarez CEO 132. PANAMA: Multimodal Logistics Yaliska Dominguez Manager 133. PANAMA: Upcargo Rolando Alvarez Vice President 134. PERU: Leader Freight Veronica Cifuentes Specialized Services 135. PERU: Linder Cargo Leissi Ludena Manager 136. PERU: Linder Cargo Lucia Parodi Commercial Cheif 137. PERU: Partners Logistics Ana Maria Guillermo Business Director 138. PERU: Partners Logistics Raul Bravo Yuli Managing Director 139. PHILIPPINES: YHK International Mary Ann Cabangon Vice President 140. PORTUGAL: Mardana Transitarios Isilda Candido Commercial Manager 141. PORTUGAL: Mardana Transitarios Virgilio Manso Preto General Manager 142. PORTUGAL: Vanesp Iberica Armando Rodrigues Managing Director 143. QATAR: Prime Logistics G.D. Khan Director 144. QATAR: Three Line Shipping Mr Rafeeq Director 145. QATAR: Three Line Shipping Ronald D'souza General Manager 146. SAUDI ARABIA: ARABCO Logistics Ramachandran Managing Director

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CURRENT WFN 2015 MEMBER MEETING DELEGATE LIST:

147. SERBIA: AS AGENT Srdjan Apic Sales Manager 148. SINGAPORE: FTL Group Jarrod Lim Managing Director 149. SINGAPORE: JS World Freight Jag Director 150. SINGAPORE: Rio Logistics Rao Prasad General Manager 151. SINGAPORE: Rio Logistics Ravi Sathasivam Director 152. SLOVENIA: Base Spa Federico Bartoli Director 153. SLOVENIA: Europacific Logistika Ana Dezjot Logistic Manager 154. SOUTH AFRICA: Caspian Freight Boyd Naidoo Manager 155. SOUTH AFRICA: Customs Services Peter Scott Director 156. SOUTH AFRICA: Mouse Logistics Stuart Little Director 157. SPAIN: Embarmar Ruth Ayllon General Manager 158. SPAIN: Embarmar Vincente Rodriguez Sales Manager 159. SPAIN: Tracosa Marco Garcia Managing Director 160. SPAIN: Movilpaq Levante Javier Vives Director 161. SRI LANKA: Unicorns Clearing Alosious Kariyapperuma Deputy General Manager 162. SRI LANKA: Unicorns Clearing Ramal Alles General Manager 163. SWEDEN: GH Transport Johan Ehn Sales Director 164. SWEDEN: Trust Forwarding Paul Holtz Country Manager 165. SWEDEN: Trust Forwarding TBC TBC 166. SWITZERLAND: NATCO Bruno Munz Managing Director 167. SWITZERLAND: Richard Kempers Enea Gabrione Overseas Director 168. TAIWAN: Asia Air Freight Frank Lin Manager 169. THAILAND: Vision Logistics Ariya Aksornphan Manager 170. THAILAND: Vision Logistics Vichai Phannaplakoon Managing Director 171. TUNISIA: Ocean Shipping Mohamed Ali Abdessaied General Manager 172. TURKEY: Albatrans International Gokhan Gumushan Ocean Freight Manager 173. UAE: Globe Trekkers Douglas Gozmao Managing Director 174. UAE: Globe Trekkers Pradeepan R.V. Director 175. UAE: Trium Logistics TBC 176. UK: All World Cargo Paul Hubbard Manager 177. UK: Customs Clearance Neo Kong Business Development 178. UK: LinC Freight TBC 179. USA: Aries Global Frank D'Ambra President 180. USA: Blue Axis Shipping Sinu Jacob President & CEO 181. USA: Clover Systems Mabel Olivera Vice President 182. USA: Clover Systems Miriam Pimentel Inside Sales 183. USA: Flash Cargo Freddie Tarnok Sales & Logistics Manager 184. USA: GLC Derek Scarbrough President 185. USA: Immortal Service Tony Fu Director 186. USA: Specialty Cargo Brian Swett Operations Manager 187. USA: Talwin Transport Orestes Wrves Vice President 188. USA: World Express Cargo Fouad Alameddin President 189. USA: WWLP Dan Ehrbar National Accounts Manager 190. USA: WWLP Tim Taylor Director 191. VENEZUELA: VILCA Haydee Silva President 192. VENEZUELA: VILCA Juan Polese Manager 193. VIETNAM: Accord International Ky Pham Manager 194. VIETNAM: Cuchi Shipping TBC TBC

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